Melia Marina Varadero
- What's Included
- All Inclusive Features
I will go to this place and keep these things in mind...-It is no where near a 5 star-The staff needs tips and they are damn greedy about money and you will only get some service if you tip them.-AC in our room was not working so we had to change rooms in the middle of our stay and AC in other room stopped working after a day.-Beds were terrible because i could feel the bed springs in my back. I had a baby who could not sleep because of the bugs in the room-Heat is unbearable both inside the rooms and outside as well as the restaurants-We went for sushi and the AC was not working and we got fried in the heat and above all it was a joke in the name of sushi-Nobody understands English there and even if they do, they say no english but they do understand tips they get and completely money minded.-We had a king size bed and we got 2 double beds so we had to join them and sleep-Hotel staff made a key for me for the room we changed while there were some guests who were living there, so no responsibility whatsoever-Theft is a common practice because anybody can open your room from staff-They are actual crooks because they found our suitcase locks in our room when we changed rooms and tried to sell us for 10 cdn dollars - our own locks, can you believe that...-Italian restaurant and sushi are a joke and if you can survive this food, you can survive anything...-Internet is a nightmare because you will never get it-I am painting a real picture of this resort and be prepared....PLZZZZZZZZZZ spend your money somewhere else...someplace that is actually a 5 star
Had a great week at Melia Peninsula Varadero! It is just amazing what they are making possible despite the restrictions they have in Cuba die to the US Embargo. Most of the staff where friendly. Just realized too late that the snack bar is a good Alternative instead of going to the buffet all time. Recommend to take a beach towel from home as they just have a limited amount available. Wireless is available in the lobby (1h which you can spend over 30 days = 1,5 CUP)
This is not a 5 star resort but a 4 star. The food was great with lots of options. Slow service at night for drinks in my experience due to the low number of waiters and servers. The lounge chairs on the beach were not great and need to be changed but the ones by the pool were great. Overall a great experience but the resort could definitely use some touch ups in different departments to become a 5 star hotel.
I didn't get what i believe i payed for. I was in Varadero other times and in cheeper hotels and i was happy. By choosing the most expensive my expectations where bigger. So frustration. Still Varadero is a place that i really recommend but can get better for cheeper
3rd time in Cuba, first time at this resort. Overall it was a very nice resort that with a little fine tuning could be great!Air Transat experience - very good, if you have kids sign-up for the kids club you get some good perks. Flights were both slightly delayed but nothing major, Air Transat rep in Canada and at the resort were very friendly and accomodating, everything we spoke to them about they promptly addressed 5 stars!Check-in - fast and friendly - we did request adjoining rooms several times before arriving (with tarvel agent, with Air Transat and emailed resort) and when we arrived they were not and told to come back the next day. The rooms were close enough so we decided to keep them as we had unpacked a lot of stuff for a family of 4 (2 kids 5/7).Rooms - we paid for the upgrade and again when we checked in we did not have an upgraded room, rum, towels or robes - the rum and towels came the next day - no biggie. Overall the rooms were large with 3 beds and big shower - very good rooms for the minimal time you spend in them.Food - as everyone mentions food in Cuba is not like a 4-5 star in Mexico or DR, it was good but not great. I did however really enjoy the Japanese a la carte (Felix) was an amazing chef and enterained our whole family - our kids talked about hiom all trip - thanks Felix! I also discovered the lunch buffet near the beach a little later in the week and they do a BBQ every day with some great selections of meat - get there before 1pm as they did a very good roast one day and it went fast. Ice cream was great and plentiful, so kids were happy.Kids - the kids club was very good and the staff was amazing with our kids, the kids enjoyed the water sports during the day in the kids pool and the daily shows - we never missed one and the kids loved it - Rafiki the clown is awesome.Entertainment - the evening entertaiment was really well done, they put a lot of effort into the shows as we saw them practicing all day and they are well done. No complaints. They also have a lot of live music in the lobby area which was very good as well - we loved the entertainment - pleased us (Late 30's, kids and Parents (60's).Service - to be honest it was hit and miss - we met a lot of nice people and I got to know a few of them and they would say hi and serve me quickly - I tipped a lot almost every drink, every meal, etc.. Our first few days the resort was busy and we couldnt get anyone to clean a table at the buffet for us, as it got less busty we saw this improve. One thing I found odd was most of the staff don't initiative a hello or conversation with you, they seem rude at first, once you say Hola and smile they quickly are nice back - just seemed odd I needed to be the one saying hi and smiling - most staff will walk by you and not even smile or say hi. The worst are the women who work in the store they never even ackowledge you and tried to rip off my mom - she bought Chips one day and the next day bought them again but they tried to charge almost 2 CUC more for the same product, when she confronted them they said ok sorry.This is not to say all people were like this , like I said some were very nice and we got to know them.Coffee - amazing just never get from the buffet, the lobby bar and island bar near lobby have the best.Birds and Flies - yes they have them its Cuba dont complain lol, they tried to keep the birds away with Hawks but it didnt always deter them.Tours - we did the Dolphinarium and Havana - Dolphin was amazing as we went swimming with them, my son (7) loved it, best part of his trip. Havana was a long day with mostly old building to see - it was interesting but I expected more culture and markets - but still was great to see all the culture - would not do this one again.Resort overall - very very clean! I have been to other resorts in Cuba and this one stood out for its cleanliness, the public areas were always being cleaned, you never saw garbage, washrooms were very clean and always had soap and toilet paper. Cons - pathway lights were often not working at night, they were however trying to fix them every day, so they do care and try. The poo lagoon as refered to by others was empty so I also assume they are cleaning and working on correcting this. The bridge had been repaired and one area was closed off - so they are addressing this as well.We stayed in rooms near the kids pool which was good since we spent most of our time there - it is a far walk to the beach from there - so avoid this area if you want to spend more time at the beach. It is close to the lobby though.Beach - the beach was ok, I had been to other parts of Varadero where the beach was flat and you could walk out for a while, the beach seems to have eroded and it has a decline to the water - not easy for older people. But it was nice and the water was clean and beautiful.Daytime activities - I didnt find the daytime activity team (Not kids one) to be overly outgoing, they talked to a lot of people but avoided us - maybe because we had kids and suspected we wanted the kids activities. Fruit - was dissappointed the friut was not great - the Mangos were the best but ran out qiuckly at the buffet - so get them early - and they didnt have them every day. The watermelon and Pineapple were not sweet.Maid - they did a good job with the room and often left us fancy shaped towels.Sorry for the long post tried to cover everything :).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet breakfast, daytime and late night snacks)
- Unlimited domestic and select international drinks
- 3 a la carte dinners/week (reservations required)
- 24-hour snacks
- Mini-bar restocked daily (water, soft drinks and beer)
- Daily activities
- Nightly entertainment
- Selected non-motorized water sports
- Introduction to scuba diving in pool
- 549 rooms
- 1 buffet and 5 a la carte restaurants
- 1 snack bar
- 8 bars
- 4 pools
- Fitness centre
- Spa (fee)
- Salon (fee)
- Climbing wall
- Wi-Fi (fee)
- 24-hour front desk
- laundry services
- 1 king bed and 1 sofa bed OR 2 single beds and 1 sofa bed
- garden view OR pool view
- Jetted tub
- hair dryer
- alarm clock
- iron/ironing board
- ceiling fan
- Wi-Fi (fee)
- max # adults: 3, max # children: 2, maximum # of guests: 4
- Reservations, transfers, etc.
- Bath salts
- Bathrobe and slippers (in room)
- Concierge Service
- Daily turndown service
- Early check- in subject to availability
- Exceptional luxury postcard (in room)
- Exclusive Vip Bar Lounge
- Express laundry service
- First pressing service free (two pieces per person)
- LCD TV with USB in room
- Lift/elevator with direct and/or exclusive access
- Luggage packing and unpacking
- Personalized attention during your stay
- Personalized Check-in and Check-out
- Personalized welcome and description
- Pillow menu
- Reservation of Sports Fields (priority)
- VIP bath amenities
- Welcome cocktail with champagne refreshing towels
- 1 Green fee included per person per stay
- 1 YHI Spa hydrothermal circuit per person, per stay
- 30% discount on YHI Spa massage
- Beach bag for towels (complimentary)
- Diving reservations (priority)
- Free 24 hours Room Service
- Golf reservations (priority)
- In room a la carte dinner service
- In Room Spa Service ($)
- Late check-out until 14:00 hrs
- Pool towel in room
- Priority when making reservations at the YHI-SPA
- Reservation guaranteed in a la carte restaurants
- Tea time and snack service
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Marina VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Parque Natural de Punta Hicacos Matanzas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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