Melia Marina Varadero
- What's Included
- All Inclusive Features
We went in a group of 40 for a wedding but this is our 3rd time in Cuba so we knee what to expect. We arrived late at night and checking in was easy. The hard part was due to the lack of lighting and signs we had alot of trouble finding our rooms. We were tired and this resort was the darkest I've ever been to. There were alot of lights in place but no bulbs were in them. Our building didn't have a sign out front with the numbers and I later in the week found it in a garbage pile. The beach was okay but did have quite a bit of garbage on it. Our rooms were nice and clean...no bugs. We were in one of the updated rooms 2924 which was right by the pool and grill but was a distance from the lobby where the nightly action was. Forget about getting a drink at the lobby bar from about 6 till 11 pm. There was only 1 worker and it's the busiest bar. Lines were crazy! We would tip a waiter or waitress and get them to get the drinks for us. The workers were friendly and you have to meet Yoyo at the pool grill....he is amazing! They are doing alot of work to the rooms taking it one building at a time. On one side of the hotel is another hotel being built and when you sit at the pool you hear construction from beside you (which is the other side of the resort) but I'm not sure what they were doing there. For some reason the pool was green all week. When getting home and people saw my pictures they would ask me " why is the pool green?" Food wasn't the best but that's Cuba. The wait lines at the buffet for meat were crazy! None was cooked and waiting during the busy time you would just have to wait for him to cook everyone's individually. This was slow! Pasta bar was good and the pool grill was good! That's what I ate all week. The Japanese resturant is a must...not only was the food delicious but the entrainment was the best! We never once had a problem with our rooms not getting cleaned or not having clean towels. We never had a problem switching our pool towels for fresh ones. We did go in the hot tub which is at the spa but you are allowed to use it free. It was old and all you could feel was all the sand in it. This resort is worth staying at as you can see they have put work into and are still working on it. We have stayed at Melia Las Dunas in Santa Maria before and the Melia Pennsulia is no where near the standards of it. Hopefully they will be able to get it to a Melia standard before it's to late and people won't go there anymore. The other thing I didn't like is our bus didn't come until 6pm but we had to be out of our rooms by noon. We had so many rooms that I asked about keeping one late so we had somewhere to comfortably change and leave our luggage. They wanted 7 pesos a hour for 1 room and you could still only keep it until 4pm so at that time you would have to leave your luggage in a secure room in the lobby which wasn't very secure when the double doors were wide open all day. I would have thought that they would be more accodomating to let is keep one room when there was so many of us. Iffy if I'd return. The best part was the staff and the staff at the pool everyday trying to get people up and joining in with what they were doing for the day. The things we didn't like are not a staff problem but a Melia problem. Get the construction done a little faster, clean the pool,figure out a better method for meat at the buffet, put some lights in and a new hot tub would also be a good idea. This place does have great potential and we did have a really fun week.
Myself and husband visited for a 2wk holiday and i have to say worse hotel we have ever been to. The 1st room we were in was damp , no lock in door, moved next day to block 13 over other end, block had just been decorated, well we were on 3rd floor had 3flights to go down with no lighting, fridge did not work, air con wasnt connected, wardrobe rail fell off wall, but tbe worse part was having a rat in room which they failed yo do anything about, so we have to block bathroom door to stop it comin in and then clean rat crap up next day. Food poor and cold, birds flying tbrough dining room, cockroaches in dining room, 98% entertainment in french. Shockin, we claimed compensation so bad
My husband and myself and our two daughters ages 20 and 22 years stayed at this hotel from Nov 7-14th. We arrived at around 6pm and had a quick check in as only a few people got off the transfer bus from the airport. We had two rooms in building 21 next to each other which was perfect as it was half way to the pool and beach and a quick walk to the restaurants and main lobby. Although the rooms were dated and the TV's were old style everything worked fine. The maids only missed towels one day but a call to the front desk quickly resolved that problem. We really enjoyed the pool and the beach areas as we could always find a chair and shade if we needed it. The main buffet was not very good and the lineups were usually long but we did enjoy the al la carte's with the Japanese being our favorite. After dinner we usually went to the lobby bar where you could order some amazing specialty coffee's. The grounds were very nice however there were a lot of lights broken on the pathways (looked like they had been that way for awhile) that needed to be fixed as it made for a dark walk back to your room at night. There were also several fountains throughout the grounds that were empty and not working.We never did see any entertainment as every time we walked by the show it was either in French or Spanish. The only thing that really bothered me was that they cancelled our key cards before we even checked out and after spending the morning on the beach on our last day we couldn't get back into our rooms to change and check out. We finally found the maid from our building and she let us back in our rooms. I would give this hotel about a 3 star rating as it was clean and the staff were always smiling and very helpful.
My wife and I were there from NOV. 12 to 19. It's our 3rd time in Cuba, 2 times in Varadero and once in Cayo Coco. First of all, this Melia used to be a Tryp hotel. The grounds are magnificient. Beautiful mature coconut trees, trimmed bushes and flower plants everywhere.The grounds are very well kept. Large sidewalks (not well lite at night though) Spa, outdoor auditorium (shows are OK) 2 big pools, 4 à la carte restaurants ( French restaurant is excellent, so is the Japanese... very entertaining), 2 buffets ( the main one and one near the beach to have lunch ). The beach is outstanding (it's Varadero).... always found loungers...warm sea and miles of beach to have morning walks. Most of the staff is helpfull . Now, there are many instances where your patience will be tested. Examples ? If you want a drink after dinner at the main lobby, prepare to wait a while..... they're understaff. It's better to have a seat and wait to be waited on rather than putting yourself in line at the bar. The barmen don't have a clue on who's next !! Your patience will be tested..... BIG TIME. Same thing at the main buffet. You stay in line for either chicken, fish or meat cooked on plates. The cooks take orders and then place the food on the plate..... (it's a very small plate), No cooked food on the warmer.... so, you're there, waiting !!!! Vegetables are cold and refilling wine by the staff is a joke......Don't expect to have toasts for breakfast. The toaster doesn't work.... You will have better service at the beach buffet for lunch (la Laguna) . The staff over there is SUPER..... The grilled chicken is soooo good...... and you won't wait long for a cerveza refillThey always greet you with a smile and recognize you and always ask about your stay so far...... GREAT WORK GIRLS... Another example of non-sense situations: NO courtesy rooms for showers at the end of your stay.... The lady at the front desk didn't give a damn about people scrambling to take a shower and change clothes before the home flight. She told us to stay in the lobby and wait our turn, I asked her: whose turn is it ??? she couldn't answer me... She didn't have a clue (we were 30 people leaving). We had to scramble and organize ourselves at the Spa... with NO towels...OH, BTW, checking in took more than an hour (11 o'clock at night).... 2 Air Transat buses and 2 women at the front desk !!! Just arrived and already, my patience got tested... Money exchange is confusing. You will pay $1.43 CAD for 1 CUC peso and then, if you want to get rid of your pesos at the airport, they will give you $1.23 CAD for 1 CUC !!! STRANGE !! hey, it's Cuba... and I won't talk about the airport adventure.... WOW.. your patience will really be tested.. We went to the Varadero village on a double deck bus (5 pesos/ all day)... worth it.... you will drive along the coast and go to different resorts to pick up people.... In the village, you will find shops, restaurants and bars.... and old American cars... Rooms are old but OK..... ( AC worked fine, always had hot water) and the maids are doing a great job. Don't forget to bring clothes and stuff you're not using anymore .... they are very appreciative... they don't have much... All in all, eventhough the setting is perfect, I will not recommend this resort.....sadly ... It's roughly a 3 star hotel
Now I arrived at the hotel around 11pm or so... check in was fast but as you can see by my pics I had a very large surprise in my room:.. now I was not expecting to see a roach this size... the hotel accommodated me and gave me one of the newer rooms which was a bit calming for me. The hotel is beautiful, ground is breath taking... some of the staff are maxing and helpful. Over all it was a good experience for my first trip... it's a bit far from downtown but if you want a secluded vacation this hotel will do, just ask them to put you in areas 15,14,13 and you'll be fine... food is also great, full of flavour and variety... the restaurants are good too... aside from minor stuff like getting only 1 beach towel for my whole stay, or being told if I kept my towel till after my check in I would have to pay 15cuc my stay was relaxing... once I was in my upgraded room :)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet breakfast, daytime and late night snacks)
- Unlimited domestic and select international drinks
- 3 a la carte dinners/week (reservations required)
- 24-hour snacks
- Mini-bar restocked daily (water, soft drinks and beer)
- Daily activities
- Nightly entertainment
- Selected non-motorized water sports
- Introduction to scuba diving in pool
- 549 rooms
- 1 buffet and 5 a la carte restaurants
- 1 snack bar
- 8 bars
- 4 pools
- Fitness centre
- Spa (fee)
- Salon (fee)
- Climbing wall
- Wi-Fi (fee)
- 24-hour front desk
- laundry services
- 1 king bed and 1 sofa bed OR 2 single beds and 1 sofa bed
- garden view OR pool view
- Jetted tub
- hair dryer
- alarm clock
- iron/ironing board
- ceiling fan
- Wi-Fi (fee)
- max # adults: 3, max # children: 2, maximum # of guests: 4
- Reservations, transfers, etc.
- Bath salts
- Bathrobe and slippers (in room)
- Concierge Service
- Daily turndown service
- Early check- in subject to availability
- Exceptional luxury postcard (in room)
- Exclusive Vip Bar Lounge
- Express laundry service
- First pressing service free (two pieces per person)
- LCD TV with USB in room
- Lift/elevator with direct and/or exclusive access
- Luggage packing and unpacking
- Personalized attention during your stay
- Personalized Check-in and Check-out
- Personalized welcome and description
- Pillow menu
- Reservation of Sports Fields (priority)
- VIP bath amenities
- Welcome cocktail with champagne refreshing towels
- 1 Green fee included per person per stay
- 1 YHI Spa hydrothermal circuit per person, per stay
- 30% discount on YHI Spa massage
- Beach bag for towels (complimentary)
- Diving reservations (priority)
- Free 24 hours Room Service
- Golf reservations (priority)
- In room a la carte dinner service
- In Room Spa Service ($)
- Late check-out until 14:00 hrs
- Pool towel in room
- Priority when making reservations at the YHI-SPA
- Reservation guaranteed in a la carte restaurants
- Tea time and snack service
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Marina VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Parque Natural de Punta Hicacos Matanzas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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