Melia Peninsula Varadero
- What's Included
- All Inclusive Features
A great resort in Varadero for families with children. There is a kid's club and baby club available for families with children. The staff really go out of their way to ensure that kids are well entertained here. There is also a nightly 'mini-disco' that kids can partake in, which adds a nice touch to the resort. Great pool area both for adults and kids. Good entertainment that are well-suited for families. There are OK buffet items to choose from. The a la cartes however, offer a lot more than the buffet restaurants (make sure to check out the Japanese Style restaurant)! Leave your electronic devices at home, as the Wi-Fi is a little spotty in many areas of the resort, which doesn't make for great value if you're looking to use the internet while on vacation.
My wife and I stayed there about 14 yrs ago. Grounds are about the same and the buildings are better than other resorts. Only thing the meal hours are a bit late for kids as are the shows. But he enjoyed
Very poorly maintained rooms. Dirty shower, smelled of drains, electric sockets hanging off the wall, random holes in the walls, poor food hygiene in the buffet, uneven, unsafe walkways. Some of the staff were friendly but reception and customer service staff really unfriendly. A lot of work was being done during our stay but the last thing you want to hear is workmen outside your room first thing in a morning. Not all facilities were available and it states as having wifi in the lobby but it doesn't mention having to pay 1.50 pesos for 1 hours internet connection. Overall I wouldn't recommend this resort.
Sadly this will be my last time in Cuba. Some of the staff were nice, but in general, an air of "who cares". Resort was lacking basic amenities (room towels), paid for items not received (robes), no glassware or cutlery at breakfast, food is cold, rundown grounds, rundown rooms, hard beds. Vegan and vegetarian options are poor. Excursions are misleading, Jeep safari doesn't even use Jeeps. Its especially awesome having to spend vacation time fighting for basic stuff we are told we receive on booking. And I tipped like crazy. One day I had no Pesos left (currency exchange window closed much of time) so didn't leave the usual 10 out for my maid. Room got no towels and no mini bar refill that day. Unless you're a rude French person, save your money and go to Jamaica or Mexico. I'm sure the manager will reply that the staff will be briefed and yada yada. Don't buy it. Done with Transat and done with Melia branded resorts. Note someone else thought the same on their 5 stars and fixed it.
This is a mixed review .This is our 6th trip to Cuba and the worst ever.My wife and I booked an Elegance room thru Air Transat at the Melia Peninsula Varadero. We looked at a few resorts in Varadero that were 4.5 star and above and we liked what we saw on the Air Transat web site for this resort.We booked the trip thru PC Travel for March 3rd to the 10th.After we had booked it we looked at the reviews on Trip Advisor and we were surprised at how bad it sounded.The next morning I called PC travel and asked if I could change my booking. They said that they would have to check with Air Transat and would get back to me.I talked to my wife and we thought that it could not be that bad since it was rated 4,5 star by Air Transat and we let PC Travel know that we would keep the reservation.I kept reading negative the reviews and thought how can it be so bad.I sent an email to the manager and asked if we could have a room close to the beach,on an upper floor and in a renovated building.He did answer me thru Trip Advisor and they said they would do their best. Later I set a request to book my a la cart restaurants.They also replied that they would.The check in was quick but there were only 6 couples that were on our flight saying that we were not checked in thru the express check in for the elegance club .It was close to midnight when we checked in and we did not get much help on how to get to our rooms.Any other resort that we have been to there are employees that are waiting to take you to your rooms.After waiting in the lobby for a while we went back to the desk and asked for help.Finally an employee showed up in a golf cart that looked like it had been driven over a cliff. We would never have been able to find our room because there was no working lighting on the walkways.When we got to our room we were pleasantly surprised that it was renovated and clean,no mould and bad smells.With elegance club we were to get a list of inclusions. The only thing that we got was 2 beach towels and a bottle of rum. I feel that Air Transat is misrepresenting them selves by charging for something that they have no intention of supplying,it seems to be a common complaint. We got up the next morning and headed to the buffet for breakfast. I am not a fussy eater but it was the worst food that I have ever seen at a resort.All of the food in the trays was cold . The custom omelettes were good and I did not find the lines too long .We sat at a table at the end of the salad bar were lucky to have the best server at the resort.We sat there for the rest of the week and had great service. I will say that they are working on the resort but instead of torturing the guests they should shut it down and complete it for the safety of the guests. I could go on about the lack of concern for guest safety but I would run out of time.The real problem is that Air Transat is selling this as a 4.5 star resort.They should know how bad it is since they have Martha the Air Transat rep at the resort. I saw her at the buffet enough that she should know most of the food is inedible .I have read the reviews about long lines and rude staff but I found that the staff were friendly and never had long waits at the bars or speciality food stations. The a la carts were fine but not exceptional , the Japanese was probably the best.I do not blame Melia because they are working on fixing the place up. I do blame Air Transat for continuing to sell this as a 4.5 star resort. I defiantly would not go back to this resort and will think twice about booking thru Air Transat.I know that the Management will answer this review by saying that this type of review is not common . You will read the same statement at least 20 times.This tells me that they do not care what guests say.
We had reservations for 5 rooms ,they did put us aside trying to send us to another hotel of lower standard.After 2 or 3 hours ,and buses loaded with tourist,I got 5 US Passports,magically everthing change.We were all Cubans
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurants w/reservations
- Wine with meals
- Unlimited Local and International drinks
- Free admission to the Disco (drinks included)
- Lounge chairs and towels (pool/beach)
- Hobie Cat sailing
- Pedal boats
- Pool table
- Board games
- Daily activities
- Nighty entertainment
- Banana boats and Waterskiing subject to availability (up to 3 times/adult/week, reservations required)
- 466 renovated rooms in one main 4-storey building with elevators
- Restaurants including a la carte restaurants: Chinese, Italian and Grill (dress code & reservations required)
- Snack bars
- Bars including swim-up bar
- Lounge chairs and towels (pool/beach)
- Selected watersports
- Massages (fee)
- Beauty salon
- Car & motorcycle rental (fee)
- Golf course nearby (fee)
- Scuba diving (fee)
Junior Suites include:
- 1 king or 2 single beds
- Satellite TV
- Full bathroom
- Hairdryer 220V (adaptor required)
- In-room safe (fee)
- Balcony or terrace
Kids Deals - Available, please inquire for details.
Honeymooners - Receive a room upgrade and late check-out, (based on availability at check-in) flowers in room on arrival, welcome cocktail, romantic dinner for 2, one breakfast in room morning after arrival. Request at time of booking, requires proof of marriage certificate at time of check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Peninsula VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Parque Natural de Punta Hicacos Matanzas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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