Melia Peninsula Varadero
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- All Inclusive Features
A great resort in Varadero for families with children. There is a kid's club and baby club available for families with children. The staff really go out of their way to ensure that kids are well entertained here. There is also a nightly 'mini-disco' that kids can partake in, which adds a nice touch to the resort. Great pool area both for adults and kids. Good entertainment that are well-suited for families. There are OK buffet items to choose from. The a la cartes however, offer a lot more than the buffet restaurants (make sure to check out the Japanese Style restaurant)! Leave your electronic devices at home, as the Wi-Fi is a little spotty in many areas of the resort, which doesn't make for great value if you're looking to use the internet while on vacation.
We just arrived home Jan 15, 2018 we travelled as 2 families 1 with 2 kids the other 3 kids. We booked Airtransat the Elegance 1 bedroom family room for both of us. The flight and option plus perks were great. But once getting to the resort the perks were not great.We arrived at 3pm and only one room was ready were told to come back in an hour but kept the passports because they needed them until the room was booked. Was not ok with that but they were not giving them back. So we all went to the 1 room available only to find it was 2 conjoining rooms and one bathroom had no door. We were disappointed that we did not receive the room we paid for the Elegance 1 bedroom family room . There was no sitting area as the wicker couch had the table pushed right up to it and the bed pushed up to it. We decided whatever we do not spend much time there even though we paid extra. The food was fine alot the same everyday but ok. Kids loved the ice cream. Our server at our meals was great she was always checking how we were. The Japanese and Italian a la carte we fabulous. Water in the rooms good luck. We got 1 litre a day for 5 days and none 2 days and we have 2 kids. It was pulling teeth for water in the room. We had our family in the lobby and a waiter came and asked if we needed anything. I asked for water and he said NO. I laughed and said no water like aqua and he said NO again I was like wow really!!!Entertainment in the evening was good in the lobby. Most drinks were watered down I found. Beach was amazing it was ultimately what saved the vacation. This is not a resort I would return to with my family as it was claimed to be a 5 star and really I expected 3.5 star from reviews but feel it was more a 3 star maybe. And the guys a few doors down that decided that drinking, cursing and throwing furniture around to ruin others vacation was extremely rude. The security was called in both nights we were there and they were rude to them also. They tried to control them but they were very disrespectful to everyone. The language was terrible and my kids and many others had to listen to them. One thing was they were a good example how not to act as adults. They should be ashamed.
It was the first time my family has been to Varadero. It was the first week of January and the weather was extremely windy and cold. I wish that I would have packed warmer clothing!!! We have stayed in Cayo Santa Maria at the same time of year before, and it was glorious. Upon arrival at this hotel, the ladies at the front desk seemed less than welcoming... and with later dealings with them, they were really quite negative! I had requested a room in the newly constructed section of the resort before our arrival...the buildings in the higher 20's. We were in building 25. The room definitely needs a little design work ...there were no lamp shades on our lamps! The room itself was very clean and was maintained well by the maids/cleaning staff. The one thing that I found to be very disgusting, was the cleanliness of the pillows. They were very stained and old. There was only 1 thin pillow case covering them. We ended up using our towels to cover them. The washroom was newly renovated and quite lovely. We didn't have a wall mounted blowdryer, and there was supposed to be one in the suite. I visited the customer service and was told that there would be one delivered to my room... I waited and called the front desk again. It fell on deaf ears. I called again the next day ... nothing. Then I spoke to the Air Transat rep, Lourdes ( lovely lady) and finally something was done! A maintenance worker came in and installed one for us.With the weather being so horrible, many of the activities were brought indoors. The animation crew, especially Jadi did a fantastic job of keeping things really fun and upbeat since everything had to be brought into the building. There were numerous servers and staff that worked extremely hard to make things wonderful. Always very pleasant and kind. Ariel, Carlos, Brian... just to name a few of the outstanding waiters. Then the cooks.... Fernando and Henry.Unfortunately, while on the beach my son ate a chocolate bar with peanuts in it (given by a fellow traveller). He had an allergy attack. We rushed to the security, Christian, and he was INCREDIBLY helpful, ensuring that we got to the medical building in the resort. I appreciate his empathy, diligence and compassion while dealing with my family at this time and for the remainder of the trip. Luis and Leonitis were also incredible at making us feel very safe and cared for. I guess long story short.... the resort is overall very clean, many of the workers work very long hours and try their very best to work with what's given. I feel that the higher up management needs to figure out ways to help the staff get better organized and become more efficient. Internet works intermittently in the main building.
We visited in early January, arriving very late on a Saturday evening. Short thirty minute transfer from airport.Check in was quick and easy with staff speaking very clear English, our choice. Two other groups arrived with us; two shuttles and a baggage cart were hailed immediately and I believe all of us were in our rooms within 10 minutes of setting foot on the property. The hostess marked clearly on the map where our room was located and where to get some food as we had arrived so late. Overall good job by reception staff on our arrival. Only thing missing may have been an arrival cocktail, but maybe they had no staff at that hour to provide it.I can type for hours about any individual hotel but to say it briefly we found the hotel to be almost a 4 star, but not quite...there are some issues that take that away. I am going to lean towards writing a positive review.The hotel and grounds: The hotel is located on the northwest shore of the Veradero Peninsula, where it gets it's name about 1/3 of the way up from the mainland. It is a mostly rectangular shaped property leading from it's entrance on the main highway through to the beach. There is another hotel to the west, Iberostar I think, and a construction materials handling yard to the east, which at times can be noisy if you are near there. Transport shuttles are all electric and very quiet. They can be requested by calling room service or flagged down if they happen to be going in your direction...there aren't many so expect some walking. Nowhere is far on this property. We found that walkways were in generally good repair though there were places that many could, and we saw, regularly tripped on. A close eye to where your feet are going seemed very important to me and mine. Sometimes a concrete section had settled an inch or so to the next one, all over the property, caught me a few times. There is large evidence of the hurricane which tore through here last fall, the Theater is destroyed, many many palm trees have fallen, building roofs are being repaired...bits of shingle all over the grounds...good to wear your shoes/sandals while out and about. The buildings have seen a recent refresh on the exterior so they are bright and happy to look at. Other contributors have mentioned the grounds. They are a bit sparse right now as it is winter in Cuba also but there are pretty flowers and bushes here and there.Everyone wants to hear about the food! We were pleasantly surprised by the quality and variety of most foods. Breakfast was pretty good with availability of eggs and meat cooked while you waited. We enjoyed lots of fresh fruit that was kept chilled during the buffet hours. Cereals, juices, breads and yogurt were available for all. Special shout out to the omelet chef to the right of the kitchen nearest the main entrance door who prepared mine every day, perfectly...you may notice the line up in front of her can stretch out but the wait is worth it! Lunch was hit or miss with a variety of different foods each day we visited the main buffet of the beach buffet. There was always a good supply of fresh bread, cheese and fruit. We were a bit picky in our eating and enjoyed the fried snapper every lunch hour...always cooked to perfection, melt in your mouth. All beverages were available at both buffets from lunch on-wards including beer, wine and champagne. Service to fill glasses of water, coffee, juice, wine was always available with a nod. Tables were cleared the instant you turned your back. We would sit with the same bunch of servers if we chose to return. Courteous and always with a smile. Supper at the buffets was also excellent with even more variety of meats to try along with vegetable dishes that were quite tasty. Again, breads and salads were available that looked freshly prepared. Service even though they were the most busy at this time was as usual very quick and courteous. Staff usually had a vacated table clean, ready for another party in less than two minutes, fresh place mats, dishes cutlery and all, even it had been left in disarray. We did not go hungry at all from eating at the buffets. Some gastro complaints were suffered, but that is expected when dining in another country from your own...bring what you need to or get over it.A La Carte: We enjoyed four A La Carte meals while visiting. French, Cuban and Japanese, along with our tour company's Tuesday night BBQ. French was done very well. The food that we enjoyed was cooked perfectly. The ambience was pretty good also with the colors, bistro feel and the artwork. If we were to visit again we would choose a different seating. The Cuban a la carte was held in the open to the air beach buffet...it was a bit chilly the day we visited but we got through it. The menu was laughable! Hard to make any sense of it without asking your server...think they may have done that on purpose. We enjoyed a good filling meal there enjoying lobster and fish, and second servings if we asked...we did! The tour company beach BBQ was sort of a la carte...there was no menu...they brought you what you were going to eat. This evening it was pork...we ate lots of vegetables and desert, thank you! The Japanese a la carte was cozy with four main cooking surfaces, in use when we visited were three. Small complaint here: soon as you walk through the door the odour of thousands of meals prepared over fire with oil assails you...if there were a way to clear that the ambience would certainly be much better. The meal was prepared well and skillfully by the attending chef and was enjoyable. We did not choose to visit the Italian a la carte this visit, we make lots of pasta on our own at home!Room: Our room was listed as a Junior Suite by the travel company. It was very spacious including a king size bed(stiff but no major discomfort) a love seat that could be moved along with a coffee table, a writing desk with coffee station and a working flat screen television mounted on a stand which included the stocked refrigerator inside. Lighting was confusing as usual when visiting a Cuban hotel...we figured it out after a couple days. AC worked stupendously well!! We darn near froze the first night there! Hardly even know it was running, nice and quiet. Clean up kept turning it on every time they visited...we could have kept fresh vegetables in our room! The balcony was spacious with a couple of plastic chairs and table to use. This was common through out all rooms not specific to ours. The bathroom was a whole other story, as may be noticed by other contributors to this forum. The good: we had hot water and lots of it! The help stocked lots of TP! A real bath tub!...with a request not to use it if a shower would do...The Bad: A toilet that is wall hung, too high as usual...uncomfortable for those a little shorter than some others. It did work properly though. The shower stall was tiny! Could hardly fit one of us inside, let alone two...though we tried...reasonable soaker shower head and ample water flow. The wall hung vanity, which appeared solid, had a visible lean towards the earth...bit scary. The tap worked well but was completely loose from the vanity...easy to fix...why leave it like that? The plug for the sink was not attached to anything...once put in to run a sink full almost impossible to remove unless a sewing pin was installed to the let the water out and lift the plug. Cleanup kept putting the plug in...got annoying digging it back out every time. The tub worked well and there were various hooks around for drying towels or the nice white robes supplied. The room was functional but dated, brought our rating for the hotel down a bit.THE BEACH!!:: Phenomenal as Veradero is known for. As far as the eye can see either direction, is BEACH! The sand is white and very soft to the toes. Off the Melia Peninsula beach you do not require swim shoes...the white sand goes out for over 200M, takes quite a while to get under the water unless the surf is high. Speaking of, when the wind comes hard this beach goes RED in a hurry. The surf appears to get to 3-4 feet which for most is un-swimmable. Apparently this time of year to be expected. We enjoyed four days of relatively calm winds and really enjoyed our swims in the ocean. Various activities are available for sale as usual on the beach, even motorized airborne para-sailing! A catamaran ride for two is available each day as part of your package, by room number. There are also coral reefs not too far away(within sight) by catamaran which take you or a group out each hour for 45 minutes of snorkeling. The beach may have been a little cleaner though that is hard to do with today's people...lots of plastic cups, cig butts and other garbage to avoid or ignore. Beach got a very good rating from us!Main Pool: very well maintained and clean. We had a poolside room and we saw how often the pool was cleaned and PH checked. We swam in the pool several times, did not find any broken tiles or anything else that would keep us out of it. The swim up bar may not be located in the best place but the tenders were happy and friendly and scrambled to fulfill your desires. On weekends, when locals may be visiting, it can be difficult to find a chaise at this pool. Rest of the week not a problem, just find one and plunk down on it! We certainly did, several times. Animation runs here from @3:30 to @5:30 depending on the weather; they provide dance classes and exercise routines for those that choose to participate. Snack Bar is right beside main pool...easy access if staying the day there. Fully stocked BAR also. Great staff and QUICK!! Thanks ALEXANDER!We did not use the kiddie pool but there were many adventures to be had by our younger ones, in good repair. There are three suite units built right around it which may be choice for those bringing their young ones along. It all looked good if I was five!!BARS: Five on site. Lobby bar and Snack bar open 24/7...gotta like that!! Beach bar was small but reasonably well stocked, used it several times. Beach buffet bar was available early afternoon, pop, beer and wine, no special drinks. Swim up bar reasonably well stocked, can get you anything if you have a minute. Snack bar surprisingly fully stocked, has everything the lobby bar has...attentive and fast! Lobby bar was excellent from delicious cafe au lait in the morning to any drink you wanted into the wee hours of the morning, they had it. Good champagne was sketchy at times due to supply and demand I presume. A gold label was offered, very good. A silver label was offered, very dry. A sparkling red wine was offered...meh. Keep in mind that two of the bars will mostly all the time have what you want and all will be good! We offered tips to the ones that came to our assistance without asking, otherwise, not required.TIPPING: Not required unless someone has done something special for you. The help do not come to you asking for tips, though sometimes you may have items on your person they are interested in...just say NO.WIFI: If you want to stay connected while at Melia Peninsula, choose a plan from home that will give you reasonably priced internet access...wifi is minimal to nothing at this hotel, though it is advertised.Worst thing we suffered at Melia Peninsula had nothing to do with the hotel or the staff...sand flies are very evident here, though you cannot see them. One of us is still suffering at home two days later with major bite wounds, blistering and swelling, doctors visit, special meds. Other contributors may have mentioned this possibility visiting the Varadero area...If you bring children, include entertainment for them. If you are an adult, do not expect much entertainment...bring your own and enjoy where you are!Management: We were visually aware of the hotel manager every day, in different places maintaining the hotel. We did not get a name, as he is the only one that does not wear one there. He is approachable, affable and friendly, speaks many languages we noticed. Do not be afraid to talk to the big, friendly man!We enjoyed our stay at Melia Peninsula Veradero. Reasonable accommodations, great staff(24/7), good food, excellent beach.Recommended.
Overall, this was a very nice resort with very friendly and helpful staff. Food was adequate. Rooms were comfortable, nothing fancy. I would visit this resort again. It was cold the first week of January, so people couldn't enjoy the beach, pool and other outdoor activities. We could only go into the ocean once. The lifeguards didn't want people entering the water for safety. Either it was too cold or the water was too choppy, so it would have been nice if the hotel had more rainy day activities for guests. Positives: - close to the airport- rooms, a little dated but comfortable - We asked to move out of the first room they gave us because there were no lampshades on the lamps, plastic buttons on the thermostat were worn through to holes, décor from the 1970s, it had a TV from the 1990s which didn't work, the bathroom was dank, hot water was really slow to come through the pipes ...generally, it was a really depressing room - the point here is, they moved us and were very nice about it, our second room was a little more updated and more cheerful.- pretty, clean beach- food was good/mostly adequate- staff were very accommodating, approachable, helpful and friendly- good entertainment: I liked the children's entertainment best, Reiki the Clown, he was so good with children! They loved him. The in-house dancers and singers were good. I really liked the singers. The acrobats were excellent. - typical for Cuba: buying a card to use the internet for one pesoCould be Better:- the ladies bathroom in the lobby was always smelly!! It looked clean. Was it the plumbing? At the very least a good air freshener would help... or a really good cleaning, perhaps. I stopped using it. Couldn't take the dried urine smell. - for us, it would be better if the buffet restaurant and beach bbq staff cooked the pork ingredients away from the non-pork ingredients; used different utensils. And generally, they should use more real, fresh garlic and citrus flavours in their food. - the Jacuzzi didn't look clean, I would have used it otherwise- need better rainy day / cold day activities for guests- in the evenings, staff should have set up seating for guests so that they could watch the entertainment in the lobby. Guests were pulling up the wicker sofas themselves which they shouldn't have to do. - we don't drink so I can't comment on the drinks, the mocktails were ok
Hola! My friend and I spent New Year + 1 week there. Weatherwise we had bad luck, nonetheless we made the best out of it. There‘s a lot of program that meets everybody‘s taste. The staff was kind, also the animation crew. Keep up!!! Shout out to Jorge Luis, Pavel and Angel! Muchas gracias!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
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- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurants w/reservations
- Wine with meals
- Unlimited Local and International drinks
- Free admission to the Disco (drinks included)
- Lounge chairs and towels (pool/beach)
- Hobie Cat sailing
- Pedal boats
- Pool table
- Board games
- Daily activities
- Nighty entertainment
- Banana boats and Waterskiing subject to availability (up to 3 times/adult/week, reservations required)
- 466 renovated rooms in one main 4-storey building with elevators
- Restaurants including a la carte restaurants: Chinese, Italian and Grill (dress code & reservations required)
- Snack bars
- Bars including swim-up bar
- Lounge chairs and towels (pool/beach)
- Selected watersports
- Massages (fee)
- Beauty salon
- Car & motorcycle rental (fee)
- Golf course nearby (fee)
- Scuba diving (fee)
Junior Suites include:
- 1 king or 2 single beds
- Satellite TV
- Full bathroom
- Hairdryer 220V (adaptor required)
- In-room safe (fee)
- Balcony or terrace
Kids Deals - Available, please inquire for details.
Honeymooners - Receive a room upgrade and late check-out, (based on availability at check-in) flowers in room on arrival, welcome cocktail, romantic dinner for 2, one breakfast in room morning after arrival. Request at time of booking, requires proof of marriage certificate at time of check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia Peninsula VaraderoVaradero,Cuba
- Hotel Contacts
- Extra Info
Parque Natural de Punta Hicacos Matanzas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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