- What's Included
- All Inclusive Features
Without question one of our most popular hotels in Cuba. Memories Jibacoa is secluded, but offers more than enough to keep you entertained. There are many activities during the day and right in front of the resort is some of best snorkeling Varadero. It's also an hour closer to Havana than Varadero, making a day trip much easier. Also, check out the tour to Santa Cruz, it's well worth it and the people there are amazing. Memories Jibacoa (formerly Breezes) consistently gets good reviews, that in itself speaks volumes for this all inclusive resort.
Nestled on 19 acres overlooking Arroyo Bermejo beach and surrounded by beautiful mountains, the adults-only Memories Jibacoa resort is the perfect setting for a wedding, a honeymoon, or a secluded holiday away from the hustle and bustle. Memories Jibacoa resort is a tropical hideaway, situated mid-way between Varadero and Havana, offers superb food and 'round the clock activities, including a 24 hour games room with billiards and table games, and a 24 hour jacuzzi in the garden area for a midnight dip.
Location: Beachfront, 60 minutes from Juan Gualberto Gomez International Airport, 75 minutes to Havana and 60 minutes to Varadero.
On arriving at the hotel a staff member met my taxi and greeted me warmly as he took charge of my luggage. As I gave my details at check-in I was immediately transferred to the Diamond Service desk where a dedicated concierge completed the formalities. She was very personable and outgoing and came across as determined to ensure I was made to feel welcome and valued.I would make the strong suggestion that as well as building rapport, guests are given much more information at this stage. For example, the timings of meals and the location of the various restaurants. As a Diamond Service guest I had no idea how my usage of the various restaurants worked and this was important. The concierge dealing with me was perhaps a little too gushy and welcoming me at least five times and shaking my hand at least eight times was just too much. Perhaps this was a way of overcoming the languages barrier. On the second day I me with a different concierge to ask further questions and she gave full and clear explanations which filled the gaps from the previous day. Juan escorted me to my room, which was a sea view room on the second level. This room had been recently refurbished and once I adapted to the minimalistic, modern style I found it quite charming. The room had two double beds, modern seats and a couple of tables. Quite importantly there was a generous amount of storage space for clothes. A flat screen TV was on the wall and this had a wide range of channels and a strong signal. There was an unusual, modern lighting system and this was very attractive, allowing a guest to adjust the lighting to suit their preferred atmosphere. The bathroom was spacious and modern and complemented the room perfectly. The sink was stylish and the shower was of a good size and attractively designed. The water pressure wasn't strong however it was quite adequate. There was ample hot water and the temperature could be adjusted.The room benefited from a balcony that could be accessed through sliding doors. This was simple furnished with a small table and two chairs and offered a nice view of the beach and ocean. I found it difficult to open the sliding door to the balcony, not realising that there was a bolt that had to be removed. I advised the operator and a maintenance gentleman arrived in under 5 minutes and showed me what to do. He was very helpful and polite and saw the humour in the situation in a very good-natured way.When I was moved to an alternative room due to preparations for the hurricane, this was to one that hadn't been refurbished. It had character and was comfortable and clean. The bathroom was large and fully equipped however some parts of the ceiling were in urgent need of redecoration. The large swimming pool was located in the centre of the complex. This was surrounded by a good number of loungers and a few of these were contained in cabanas for shade. There were also two jacuzzis in the pool area. Whilst these were not heated, this was a positive thing as they were maintained at a comfortable and quite refreshing temperature by the sun.The beach area was what you would expect, with loungers that could be placed beneath thatched poles for shade. There was a beach bar close by and the staff there were friendly. There was a separate area of the beach for the dedicated use of Diamond Members. This had its own bar. Literature suggested that there was waiter service in specific area however I saw no evidence of this.The gentle waters were suitable for swimming and there was a small coral reef just offshore. Hobie Cats and snorkelling equipment was available and scuba diving could be arranged for a fee.There was a good presence of security personnel to ensure that only registered guests entered the area. These guards were polite and friendly.I took my first lunch in the buffet. There was a reasonable choice of fairly simple food. For Diamond Club quests there was a separate outdoor dining area. The main buffet area didn't appear to be air conditioned and this made it a little uncomfortable. Food preparation and serving staff were helpful and friendly.Diamond Club guests also had the option of eating lunch in the Italian Taverna. This was air conditioned and offered a more private experience. There was a three course menu that had several options under each heading. Staff were friendly and attentive and when brought, food was of a good quality.I took my first dinner in the Italian restaurant. It was quite difficult to locate this and, when found, the entrance proved elusive. Once inside, I was warmly greeted and allowed to choose a suitable table. The restaurant was air conditioned and was attractively laid out. There was a good selection of items on the menu and dinner was 4 courses. Service was prompt and attentive and all items were fresh. The quality of the dishes was to a good standard. Musicians were playing and singing throughout my meal. The quality of this was good.My second dinner was taken in the International Restaurant. The style and decor in here was quite upmarket, almost colonial. There was a musician playing. The staff were particularly smartly dressed. Again there was a four course menu available, with several options in the starter and main sections that would cater for most palates. There was just one soup choice. Bread rolls and bread sticks were brought and I was impressed that, when only oil, not butter was available, staff went and got some from a different restaurant. In line with Cuba in general, state internet is available in public areas. To access this it is necessary to purchase a card to log in. The charge for this is not extortionate however there is no way around it. The signal was strong.As Hurricane Irma approached, staff busied themselves in preparations that created an atmosphere of calm that was actually reassuring. Guests were quietly moved to more sheltered rooms away from the sea and all glass windows had tape placed across them. The beach area was closed however business as usual was the order of the day throughout the rest of the resort. There were activities arranged during the day and these were optional. They appeared popular and the staff members running them were enthusiastic and energetic.Each evening there was some form of music/dance show and these were excellent and very professionally put together. Guest participation was encouraged, but in a low-key way and only by invitation. There was a very happy atmosphere between both participants and observers and everyone was having a good time. These activities ceased about 22:30, allowing those wanting to retire early to so and not be disturbed. Without exception, staff were friendly and helpful and each one demonstrated a genuine desire to ensure that the guest had a good experience. Most had a working command of English.Sadly my seven day stay was cut short on the third day due to the arrival of hurricane, and the resort was evacuated.During the time I was there my overall experience The service that I received was definitely five star.
We stayed at Memories Jibacoa from August 29 to September 9 when we were evacuated to Havana because of Hurricane Irma. Memories Jibacoa greeted us literally with open arms, with staff giving many hugs as we arrived. Because we were celebrating our 50th wedding anniversary, Vivian, in customer service, upgraded our room from garden view to ocean view, ground level. We thoroughly enjoyed the food, especially the Italian Restaurant called Taberna and also Martinos, near the buffet. I have never seen the staff friendlier and more customer-oriented. We really enjoyed Jorge in the Piano Bar, Nelson on the egg station, Nancy in the buffet, Alizaida in the Lobby Bar, Roger in the Ranchon at the beach, and Nivaldo in Water Sports. We found a good variety of food in the buffet. We also found the snorkeling quite good on the reefs, close to shore. We snorkeled from 2 to 5 hours a day. We spent more time than previous years in the pool and hot tubs which were excellent. We also liked the variety of entertainment offered (especially opera and water ballet) and enjoyed the various drinks throughout the resort. We visited Havana twice before the Hurricane with our driver/guide Humberto Mesa, touring the Cuban Art Gallery and the Universal Art Galelry, and then taking in an very enjoyable afternoon of baseball. On another day, we took part in the amazing spirit-filled worship service of the Iglesia Metodista de Mariano in Havana and went to an opera focused on "Che" held in the refurbished Grand Theatre of Havana. The Cuban Government evacuated us on September 9th to a hotel in Havana to ride out the Hurricane. We flew home from Varadero to Toronto on our scheduled day, September 12th. We want to thank Ernesto, the general manger of Memories Jibacoa, and all his staff for their great care for our well being as Hurricane Irma approached. We wish each of them well in their extensive clean up and hotel restoration work. We look forward to returning next year for our fifth visit to this resort of wonderful hospitality.
We arrived on Sept. 5 and atleast were able to enjoy it before Hurrican Irma took over on Saturday. After reading the reviews before travelling I was hoping that we wouldn't be disappointed because the majority reviews were very positive. Some people were not too happy with the beds when reading reviews - well we did find the beds very firm and hard to sleep on. It is a very nice hotel. Rooms are very clean, excellent air conditioning and good cleaning staff. The only other disappointment was with the Sunwing rep named Eddie. If you want more on that please contact me.The beach is very good for snorkelling to see the coral and formations. There are fish, but not as many as we thought we would see. We really enjoyed it. You should wear something on your feet as there is a lot of cobble which is normal for reefs. Just before we were evacuated we did locate and area that we wanted to explore the next day, but because of evacuation we were unable to explore it. After talking to others on evacuation, we believe that new location we found would have had many more fish.The food in the buffet was okay, but we understand the alacarte restaurants were much better. We did have reservations for all of them, but were only able to visit the International one which was excellent.The staff at this hotel are very friendly and helpful. They continually ask how your stay is and whether you need anything. If the lobby bar does not have your favorite drink, if you know the ingredients and as long as the hotel has it they will try and make it for you. All bartenders were great. This hotel is probably one of the friendliness we have ever been at.We are very sorry we were not able to enjoy the hotel for the full 7 days. We hope that the hotel and people are able to recover quickly from the hurricane. Once again a lovely hotel.
Memories on the Jibacoa beach is one of those places where the nature is at home, no jet's no boats, exceptionally beautiful.Unfortunatelly I think was a bit damaged by the hurricane but I'm sure will be very soon restored.Cuban four stars, that mean food is ok, drinks good (ask for spanish coffee), people great, rooms are clean, you can have wifi for 1.5 cuc/hSnorkeling is exceptional and close to the beach.
First let me start off by saying if your looking for a relaxing break away this is it! Beach, pool, sea, activities, all inclusive, a gym and water sports (free) what more can you ask for!I had a fantastic time. I am a perfectionist when it comes to air conditioning and the A/C in the room was spot on!There was a selection of food, fruits were fresh and sweet, and a la carte were nice. The international restaurant was our best choice.There were however some downfalls which if fixed would create the perfect hotel!1. The pool has missing gaps in the guttering and one of our party bruised their foot badly whilst walking into the pool. This was brought to the attention of the manager and it was brushed off...2. The food had a wide selection however I found that the food was cold and put into hot chaffing dishes to warm up, therefore at times receiving luke warm food.3. The FLY'S The FLY'S The FLY'S!!! were around the food a bit too much for my liking. I understand a level of 1 or 2 flys but there was a constant level of about 5-10 flys always flying above the food or on the food. This was both in the restaurant and beach bar - as the days went by this seemed to calm down.. maybe someone had complained.4. The hotel rooms are dated with some of the tiling and areas damaged or broken. I understand you are hardly ever in the room but I would score the standard as 2*.All in all I did have a fantastic time and the hotel is CLEAN, SAFE and a wonderful haven to relax and unwind.I do hope the hotel take note of these points as the location and hotel is spot on.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Wine with lunch
- All drinks (International brands, Domestic beer, House Wine, 24 hours)
- Introductory scuba diving lesson and excursions
- Daytime Tennis
- Use of bicycles
- Use of fitness centre
- Exercise classes (Aerobics, Water aerobics
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Wedding Package
- 250 rooms in eighteen 2-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, International, Cuban (dress code & reservations may be required)
- 5 bars: Lobby bar, Piano bar, Pool bar, Beach bar, Pub
- 1 Swimming pool
- Golf 1 hour away
- Meeting facilities
- 2 tennis courts on-site (not lit)
- Shopping on-site (Souvenir gift shop, Tobacco shop)
- Fitness facilities
- Exercise classes
- Scuba diving on-site
- Dive shop on-site
- A range of watersports available
- Internet (fee)
All accommodations include:
- Cable/Satellite TV
- Iron/ironing board
- Coffee/tea maker
- In-room safe
- Full bathroom
- 110/220V Converter boxes in room
- Max occupancy 3 persons
- 1 king or 2 twin beds
- 1 king or 2 twin beds
Honeymooners - Receive a room upgrade (if available at time of check-in) bottle of wine, late check-out (if available), and specialty restaurant reservations. Request at time of booking. Proof of marriage certificate is required.
Free Weddings - Please inquire for details.
Singles - Single travelers willing to share their room with a roommate of the same sex pay no single supplement. Time restrictions apply, please inquire for further details.
Golf Package - Receive 3 green fees at the 18-hole Varadero Golf Course for CND$140 per person, per week. Additional green fees CND$60 per person, per round. Subject to tee off time availability. Taxes, transportation to golf course and mandatory carts (7am-1pm) are extra.
Bonus offers may only be available from select tour operators and are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Arroyo Bermejo Beach, km 60, Jibacoa 32900 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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