Muthu Playa Varadero

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DISCLAIMER : Escapes.ca makes every effort to ensure that the hotel information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.
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Our Opinion

A really great resort. The hotel is run by incredibly attentive staff, who ensure that you're getting the most out of your stay. The rooms are well-maintained and modern. The only issue that's been reported by guests, include trying to operating the air conditioning. OK buffet and a la carte choices to choose from. There are other resorts that offer better choices, so if you're looking for a resort that is known for their food, it's best to look elsewhere. There aren't any alarming issues with the food however. Much like other Varadero resorts, the beach is the best element of the hotel.


Overview

With its unique architecture, Muthu Playa Varadero is surrounded by beautiful tropical gardens and is just minutes from the town of Varadero and next door to the Dolphinarium. Beach lovers will enjoy the great location right on Varadero Beach, while golfers can tee up at the nearby 18-hole championship golf course. Couples, singles and families alike enjoy the value, the outdoor dining with spectacular ocean views, and the variety of activities - including salsa lessons and Cuban culture courses.

Location: Beachfront, 35 minutes from Juan Gualberto Gomez International Airport, 10 minutes to downtown Varadero.


tripadvisor Traveler Reviews
  • Zaba62 : Barrie, Canada
Family trip

I took my daughter, grandson and granddaughter for my granddaughters birthday. We absolutely loved everything about this resort. We are planning to come back again, and with more family members. The buffet was amazing, lots to choose from. The beach was as white as could be. We would go to the beach in the morning, as the sand got hot during the day, watch live music during lunch, than the pool for the afternoon. This was the right resort for us, as my grandson was under 2, and the pool was exactly what we needed for him and my older granddaughter.

  • Jenn A :
It was just okay; Detailed review

We flew with Air Transat for a change from Sunwing... highly recommended! We had lots of leg room and it was comfortable. Although our flight was delayed by an hour and a half. Can’t really blame them for that since it was a blizzard and they had to de-ice the plane. Coming back our plane had the built in screens in the back of the seats which I loved and no one sat beside us which was even better. I’ll probably never take sunwing again. We never had to wait in the crazy airport lines. THE ROOMS It was my first time to Varadero so it was nice to have a short bus ride to the resort. Check in was quick although we were quite disappointed to learn we got a ground floor room in the first building as “that’s all they had”. I wanted anything but. We arrived to our room and it was as scary looking as I imagined. Floors were dirty, blood stains on the headboards, beds were super low to the ground and TV was fuzzy. We weren’t happy but they told us we could switch rooms in the morning which we did. Our new room was in the second building on the 4th floor facing the seguimo building but we had a partial view to the ocean which was nice. Much cleaner and more cozy. The sheets and towels always had stains so be prepared for that. The patio door also wasn’t properly sealed so when it was windy you had a high pitched whistling sound. We had hot water 6/7 days which was nice but not everyone did from what I heard and depended on what time. We usually had showers at 5pm. The shower was quite nice as it had a rainfall shower head and a handheld feature too. THE FOOD Food was pretty good but if you’re a vegetarian your options are kinda limited. Not that the meat looked appetizing anyway. I really don’t understand how anyone eats it... but anyway, I basically lived off of rice, pasta, pizza and vegetables. They always switched things up a bit but it was basically the same food everyday. Breakfast was the worst. I basically only had fruit and pastries and sometimes an omelette but it was so repetitive to the point where I skipped breakfast sometimes. The Al La Cartes were okay. It was just the buffet food made to look fancy with a few different spices and herbs. They have pepper and salt here but it’s not like the black pepper from home. I made the mistake of leaving mine at home. The rice and pasta dishes were quite flavourful however so I didn’t miss it too much. I was disappointed also that there never seemed to be many snacks available. Or any that I knew about. I thought maybe late at night they would offer French fries or something but I never saw anything. DRINKS I’m not a drinker at all but I was disappointed that none of the bars had slushy drinks like a lot of resorts do. POOL AND BEACH We didn’t spend much time at the pool because why would you? The ocean is right there and the water is amazing. I found the sand not as soft and powdery as Cayo Santa Maria. Everyone always said how amazing Varadero beaches are but I beg to differ. Nothing compares to Cayo Santa Maria. Regardless it was still amazing, the water was so nice. Even though we never had a calm day, it was fun to play in the big waves. The pool was nice but we didn’t swim in it. I don’t think it was the cleanest and there was broken tiles in the bottom. Not a big deal but just not something I was interested in. EXCURSIONSWe didn’t do any excursions this trip but we did take the double decker bus into downtown Varadero for 5 CUC per person. It was nice to see the town and we had some really good pasta at this Italian place near the end of the street where the buses switch. EVERYTHING ELSE Overall I found this resort decent for the price. I found the people here not as friendly as other places I’ve been. The staff was nice for the most part but didn’t talk a whole lot. The people here were mostly different languages so it was hard to meet other people who could relate to us. People in other reviews say there is a lot of mold, which is true in a lot of spots. We never saw any cockroaches though, only one dead one. Never saw any bugs which was nice. The lobby bathroom is actually very clean. Looks newly renovated. The pool bathroom is decent as well. I wish there was a bathroom closer to the beach. As well as a beach bar.

  • suntans : canada
Cockroaches and Black Mold

we stayed here in November, for 2 weeks, under the old hotel name Playa de Oro. It has now changed it's name (AGAIN) to Muthu, or something similar. We noticed that this hotel has name changes a lot, I wonder why?We are very experienced travellers, and have been all over the World and are used to many different cultures and standards, we have stayed in all manner of hotel, motel, hostel. We are not picky, but I have never seen such a dirty hotel as the Playa de Oro. Our experience there was horrible! Cockroaches running over the dining tables in the buffet, one ran right across my breakfast plate, scurrying all over the floor of the dining room, I used to stomp on 2 or 3 at every breakfast, cockroaches in the breadboards, people had to bang them on the table to dislodge the bugs before deciding to cut anything on them, they were also inside the toasters, crawling over the breads, in the ice cream cones. One little boy picked up a cone and had it crawl right out the top of it. Despite numerous complaints to waiters, kitchen managers, front desk, customer service dept (joke) and Sunwing nothing was ever done. I wanted them to contact the Public Health department, and the health and safety agency for other more dangerous situations within the complex, but that was met with shoulder shrugs and snickers. They said they sprayed for the bugs, but there was no evidence that was true, the buffet remained open for breakfast, lunch and dinner, and later night snacks during the whole time period, and never once did we see the doors being sealed for the pest control measures to be undertaken. In the end, we survived on eggs - at least we could see them being cracked open and cooked in front of you, pasta - again cooked in front of you with hopefully fresh ingredients, and packages of crackers from the little store. Until we seen the infestation of bugs, we were trying some of the buffet fare, but for the most part it was served up way below acceptable temperature, generally lukewarm or downright cold, so we quit eating it. The hotel itself should be condemned. Dripping water through the electrical light fixtures in the hallways, open concrete areas again in the hallways that were full of white fluffy mold, these were in the process of being hidden by sheets of wood while we were there, but nothing was done to remove the mold growth, fire extinguisher stations with no fire extinguisher in them, no hotel plan maps on the inside of doors showing emergency exits or procedures, only one of the elevators was in working order, water constantly in the hallways that were very slippery. Lots of people falling and injuring themselves on the wet slippery tiles. Even in the Lobby area, the floor was dangerously slippery, you really had to watch out and walk with care. We seen so many falls while we were there. There was more.... way more.... black mold dripping on diners in the Italian restaurant, (poolside snack bar) from huge black and oozing patches on the ceilings, instead of removing the drywall and replacing, they just painted over the black, yup, that's fix it! LOL! Next day it was still dripping, so diners in the know helped new folks avoid sitting in that area. The staff sure weren't going to point it out. Their main concern was a little wage enhancing, As a consequence of their little sideline, the bars would run out of rum later that day. On one one occasion, I was served a blood splattered coffee in the cappuccino bar, more than likely one of the thousands of mosquito's there got obliterated in the milk frother. But they still served it to me without any hesitation. For 2 solid weeks I complained that there were no toilet seats in many of the women's washroom stalls, despite the fact that they were hidden behind the main bathroom door, and just needed a handyman to install them. There was generally no toilet paper or soap to wash your hands with either. Hotel employees also used this washroom, guess they weren't washing their hands either. When I pointed all this out, I was told it had been like that for a long time, and it certainly would not be fixed while we were there. I started using the handicap washroom, at least it had a seat, but they soon locked that door and put up yellow tape to stop people using it. So, only one wheelchair bathroom, and now it was out of service for the 2 weeks as well. The lobby was also filthy as well, I don't think they own a vacuum, as I seen the same piece of dental floss and dirty kleenex on the green carpet walkway in the lobby for 14 days. Cigarette butted out right on the glass table tops in the lobby, or on the floor, just ignored by the staff as if it was nothing.On a bright note, Our room was actually clean, and the maid was a lovely gal. We did find 2 cockroaches in there, top floor, corner room, but that was all. It was noisy however, the revellers were in the pool at all hours of the night, singing and yelling. Security was a no show despite many calls to them, usually, no one ever answered the phone, so I'm not sure what would happen if there was a serious situation in pool or one of the revellers found themselves in distress.The beach was lovely. White sand just like talcum powder. With 2 beautiful and friendly cats that would wander by daily for a little treat, and a drink of fresh water from us. So sweet, please if you go there, look out for these little buddies, and spare them a drink from your water bottle.The palapa situation is supposed to be first come first serve, we love to stay on the beach all day, so we would have to be down there by 6:30 am to ensure a palapa. Some mornings we seen towels already there, reserving the best ones, until we realized that people were paying the beach worker to reserve them, and then these folks would show up much later in the day and have a lovely palapa ready for them, while others that actually went there early only had sun umbrellas to pick from. And. in defence of the poor Sunwing rep, who sympathized with everything, there was no much he could do. I Know he tried his best and he did manage to get us upgraded to exit row seats for a little more legroom on our way home by way of a little compensation, he also booked us into the a la carte for a special dinner which was very thoughtful of him. We discussed that Sunwing and Transat really shouldn't offer this hotel, it has way too many issues. He said the management there was in crisis mode. Hopefully the new management will have more success and inject some much needed money and introduce basic hygiene standards here. Never have I wished that a holiday would end, this was more like a nightmare, and I was relieved to get out of there.

  • beachqueen90 : windsor
An Enjoyable Week With Family

We had a great week here, 3 of us travelled in from Alberta and 3 others met us there who travelled in from Nova Scotia. Our rooms were not overly fantastic, luckily we go for the beach and relaxation and as long as there is a bed and a shower we weren't overly concerned with the room. It was definitely tolerable for sure. The beach bar was decent, but seemed like an extremely far walk, the BBQ down by the beach at lunch time was our favourite!! I learned to dance with one of the staff members, they played music daily and you had the choice to sit inside or outside and the food was hands down some of the best food we have had on a resort! Al le carts weren't anything special to write home about, but the food was again tolerable. In all fairness we only did one, but we actually enjoyed the food at the buffet so we didn't want to mess with something that wasn't broken more than once. I don't really have any complaints about this place, we would definitely go again!! Beautiful beach, decent food, tolerable rooms, lots of sun & relaxation... all boxes are checked in my opinion!!

  • cushmanmanufacturing : St. Catharines, Canada
A week of perfect weather

My husband and i booked a vacation to this resort, now known as muthu Playa Varadaro,on a wednesday and left that sat. We flew with air transat which was fine, was met at the airport and we were the last to be dropped off after a comfortable bus ride with ice cold beer. We were greated with the front desk and checked in quickly and escorted to our room, the air was on full blast but soon turned down, we arrived at midnight and was able to get some food at the snack bar. My travel agent made some special request for a first floor room to accomidate the fact i just had knee surgury, request fufilled with a ocean view. The resort was very clean and there was lots of chairs available at the beach and pool area, food was really good and always available all day, they even knew how to mix drinks. There were alot of canadians and mixture of french people.The weather was unbelievable, 29-31 everyday, which was most importanat to us. We rented scooters for the day to get around and everyone was very helpful, this resort was just bought by a new owner 3 weeks ago and is undergoing a major clean up and refreshing that will definetly bring the reviews up, either way i would go back to this resort, good times and good memories and good entertainment every night, well worth the money.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 buffet meals daily plus snacks
  • Unlimited house wine with dinner, domestic beer and drinks 
  • 24 hour lobby bar
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Catamaran
  • Pedal boat
  • Pool scuba clinic
  • Tennis with instruction
  • Use of bicycles
  • Archery
  • Volleyball
  • Basketball
  • Billiards
  • Gym
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Evening entertainment
  • Manager's cocktail party
  • 385 rooms in two 5-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Cuban and International, reservations & dress code required
  • 4 bars 
  • Snack bar
  • Disco (fee)
  • 1 outdoor pool
  • 18-hole golf course 3 kilometers away
  • Meeting facilities
  • 3 tennis courts on-site (not lit)
  • Gift shop
  • Wi-Fi in lobby fee)
  • Sauna (fee)
  • Fitness facilities
  • Exercise classes
  • Scuba diving nearby
  • A range of watersports available

Hotel Rooms include:

  • 1 double or two 3/4 beds
  • Air-conditioning
  • Cable/Satellite TV
  • In-room safe
  • Full bathroom
  • Hairdryer 220V (adaptors required)
  • Mini-fridge
  • Balcony or terrace with garden, pool or ocean view
  • Max occupancy 3 persons, only up to 2 adults

Kids Deal - Kids 2-12 stay and eat free when sharing a room and existing beds with 2 adults. ???????

Single Parent Saver - Single parent travelers pay double rate when sharing a room with 1 or 2 children. 

For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Playground, Games room, and the Kids' section of the pool. Babysitting service also available. (fee)

Honeymooners - Receive an upgrade to ocean view room (subject to availability), flowers or fruit basket, and a bottle of rum. Request when booking. Proof of marriage required.

Weddings - Packages available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Muthu Playa Varadero
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Mercure Playa de Oro
Carretera Las Morlas Km 12.5, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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