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Our OpinionThe Naviti Varadero Resort is a great resort for travelers looking for a spot with an amazing beach. The remaining elements of the resort has very little to be desired. The properties are outdated, but maintained regularly, which isn't a big issue. The rooms are adequate and are cleaned regularly. The staff is pleasant and attentive. They'll try their best in accommodating your needs. There are OK buffet items. The resort has a separate area for a kids pool and activity area. Good variety of nightly entertainment, especially the Michael Jackson show.
Location: On a superb stretch of private beach over 1 kilometre long. Approximately 30 minutes from the airport.
This Resort was absolutely breathtaking from the main lobby to the beach everything was beautiful and well taken care of. We arrived for the week of May 4th until May 12th. We were greeted by Maria at the front desk and ahe was a lovely young lady who had a young daughter of 2. She was a dear we were supposed to stay in the beach front bungalow and since qe paid extra for the beach front area she gave us a room withth a view in the main building. Room 4302 it was amazing it was a suite with a sitting area and ocean view and we had no problems with A/C or the hot water at all. She was so accomedating and kind Thank you Maria for the warm welcome to Naviti đź’– I was very impressed by the hard working people at this resort they are always cleaning and taking pride in this resort. Everything is brand new. The beds -amazingly comfortable- the rooms decorated beautifully the people the gem and charm of the country of Cuba. I had many experiences I will remember for a lifetime because of how hard the staff worked at this facility. This trip has changed my life and I am grateful to Naviti for making it an amazing experience. The food was really good. I particularly liked the fresh cooked eggs for breakfast fresh fruit and coffee was amazing!! Pasta station was so good and the freshly cooked meats. Also I enjoyed that they would switch the buffet to right by the water and the beach bar it was gorgeous and I enjoyed the sounds of the waves and birds. It was a nice ambience and change. We loved the pool bar the workers had a good sense of humor as did the bar tenders in the Cohiba which we started to get to know better closer to the end of the week. The cohiba is where I would have my coffee each morning and I just loved chit chatting with Kendra and a few others from the crew there. We went to the entertainment each night which was at 930 on the dot the magic show was amazing and the hitlist one was really good. I also noticed some vendors over by the pool. One of them sells paintings and the other sells trinkets etc and we bought a painting for 10 pesos I could not believe the talent this Ariel guy had. I love impressionism and he does it well. His salesman is very friendly and kind and is very good at English. He gives very good prices the painting I bought would have been at least $150 where I am from. Amazing artist stop by and take a look you will not be disappointed i believe they're there from 230-830 or 9 really nice nice people. All in all i would give Naviti a 4.5 stars but there isnt an option for a halfie star here. There was also live entertainment most nights around 630pm it was really nice having so much variety. There is also a store where you can buy cigars and liquor and trinkets for your memories of Cuba and a salon and massage therapy and a gym with structured hours. They were all nice. They have wifi by the lobby for $1.50 CUC an hr which was about all ya needed for a couple of days here and there. Thank you Naviti we will be back đź’–
My partnerâ€™s first trip to Cuba, my second (I went 20 years ago). We booked and paid for an ocean view bungalow at Naviti with Sunwing as a lot of other people that I met that week. The bungalow section was closed. When we book a trip, we book a room and thatâ€™s what we want. Even hearing we are sorry or something would maybe help. It wasnâ€™t dirt cheap trip or anything like that. I booked this resort in March because of great reviews. Sent reviews to my friends, another couple, talked them in to coming May 9th for a week. After I booked the reviews were really, really bad. During our stay, we did not notice any renovations going on but the resort was not very busy at all.First day check in, no beach bungalow, elevators not working, and main lunch buffet not open. We ate at beach restaurant near the bungalows, was not impressed with that. Of course we were stressed but our room in the main building turned out to be OK, didnâ€™t feel like it was cleaned well, ocean view not impressive from 3rd floor over Cohiba bar roof but felt blessed to have AC and hot water for nice showers after reading other reviews and talking to others. Elevator was working second day and rest of week but we didnâ€™t use it. Walked by beach bungalows all week and wished we were staying in them.Layout of resort nice, beach is very beautiful, we had beautiful weather. Did not like having to pay a deposit for beach towels because you have to convert your money back to Canadian at the airport. Not convenient at all. You can buy Cuc money at the resort but you cannot convert it back to Canadian at the resort. Did not use pool ever. Only one open and it had a big blow up slide, rock climber etc. There was a big bouncy castle near the pool deck. I really have nothing against kids but just was not a place adults want to hang out much. We love hanging out at the beach anyways so that was just fine.Staff at restaurants, beach, and bars were great. Only used washrooms at Lobby and one near beach bungalow about two times. They were clean enough. Restaurants; Buffet seem to be better at lunch than dinner. Only one a la carte open, different menu each night. First a la carte not what we thought we were getting but was OK. Second one was OK too. Food in general was OK but felt I had to watch food handling all the time by the staff. They would often put raw meat on the grill in buffet and then give me cooked food using same utensil as handling raw meat. A couple of times we were given under-cooked chicken. Asked for well done. Like someone mention we had bacon twice. The first time cooked OK. The second time very under cooked. Ice Cream was very good. We always seemed to find something to eat. Cohiba bar great. Liked the coffees.Enjoyed entertainment in the lobby before dinner, which is a little loud if you are in your room when it begins but it is great. The other shows start at 9:30. At night we stayed 5 mins or so at shows then left. They are similar to other resorts, no biggie to us. Even though we watched what we ate and careful with drinks etc, three out of 4 of us got sick Saturday. One was sick enough to not work all week. In fairness we did jeep tour on Friday and Havana tour on Saturday, maybe it was something on that trip. I donâ€™t think this resort will be a 4.5 or 5 star for a very long time. Communication not good at this resort. Beautiful layout to the beach etc. We felt sorry for a couple who paid for romantic lobster dinner on the beach for their 1st year anniversary. They did not get it, then went to a la carte and did not get it there. They ate their lobster dinner hours later outside the buffet beside us. Very nice people. I travel about two times a year to Caribbean. When we return to Cuba, I donâ€™t think we would choose Naviti.
People often wonder about the food and rooms in Cuba. Both were decent here in that the rooms were clean and recently renovated, and I always hot decent water pressure and temperature (I was on the 2nd floor). I have Celiac Disease, so I obviously didn't eat all the food there, but there seemed to be plenty to choose from and it was of good enough quality!We unfortunately got a windy week back in mid-April, but I know that has nothing to do with the resort. The beach was decent, but compared to other places that I have been in Cuba, it wasn't the best. So, if the beach is your priority, then head to Guardalavaca or Cayo Coco. I have heard great things about the beaches of Cayo Santa Maria, but have yet to get there. The great thing about Varadero is you can go off the resort and enjoy the nightlife. The entertainment on the resort left much to be desired, not in that the performers were poor, but there was just minimal interaction with the groups that were on location daily. The Beatles Bar was a great outing!I have been to Cuba several times and this isn't a place that I would go back to, but it is not that is was poor. I just think there is better value out there IF you are looking for a BEACH vacay. I didn't find the staff to be enthusiastic, but they weren't rude.
When I arrived at the Naviti Resort on May 5, 2017 at 9:30 p.m., I was told that I would not be getting the Private Bungalow Suite (which I paid for) as it was â€śclosedâ€ť. I asked why it was closed and the girl at reception would not provide an explanation other than it was â€śclosedâ€ť. I asked was it due to construction or renovation but she again replied with only that it was closed. She was not very friendly and was a bit rude. The room was pleasant and clean however the air conditioning did not work well as only cool air came from the vents. There was no face towels or clock in the room nor any Kleenex and the toilet did not flush properly. I also noticed that there was no peep hole in the door rendering this unsafe to open it to strangers. Another guest at the resort advised me not to close the glass shower door as it became unhinged and fell on him. He advised that the same thing happened to another female guest the week prior. He sustained cuts everywhere on his right hand and arm and was covered in band aids when I saw him. He advised that the female guest sustained more severe injuries. I was petrified to step into the shower the entire week. There was no toilet seats on some of the toilets in the lobby washroom nor locks on some of the doors. There was also no toilet paper at any time when I used it. I reported this to the front desk but it was not rectified. I had to carry a roll of toilet paper (which I took from my room) in my purse at all times. The staff at reception and throughout the resort were not very friendly and, at times, rude. This made for a very unpleasant atmosphere the entire week. The food and service in the dining room and the pool bar was horrible. There was never a spoon to be found in the morning on any of the tables and when I asked for one, they never came back with one. I had to stir my tea with my knife or the end of my fork. On many occasions for breakfast and dinner I had to get up and go to another table to get cutlery and a napkin. On one occasion at breakfast I asked for a napkin but was advised that they ran out of napkins. I had to use some of the toilet paper I carried in my purse. The beach towels were old, some were frayed and some had holes in them. The washroom by the pool bar was disgusting and smelled. There was never any toilet paper and again no toilet seats or locks. I could not use it as I was on the verge of vomiting when I did. The pool was not cosmetically appealing. The floor was all cracked and there were no tables along the pool to put your stuff on. There was this giant blow up castle there for days making it very difficult to enter the pool and surrounding area. The beach was dirty with plastic glasses, rocks, seaweed and cigarette buds. It was not cleaned until 4 days after I arrived then never cleaned again. The rinse off showers near the beach and by the pool did not work for the majority of my stay at the resort. The grounds between the beach and the hotel were always unkempt and dirty. It was very unappealing to look at when walking or sitting.I am very easy to please but this was by far the worse hotel I have ever stayed at in Varadero, Cuba. I would NOT recommend this hotel to anyone.Martina
I was here with my daughter from May 7-14 and found the resort to be adequate. I've been to 2.5 stars up to 5 stars and I'm generally quite easy to please (clean room, not a picky eater, basic amenities). The resort did meet my basic expectations however we did have a few issues that I had anticipated after reading reviews and the forums. We checked in around 11pm and our first room had no A/C. It was quite warm but we decided to tough out the night thinking that, perhaps, it would cool down with time. It didn't. I made several trips to the customer service desk and the front desk throughout the day and we were finally moved to another room when the A/C couldn't get working. The first room was, however, in an ideal location far from the main lobby area in the main building (#3221). We were moved to 4301 which was directly above the main lobby area. The A/C sort of worked but didn't fully work till our last day there. I didn't bother to complain as we managed to tolerate it. Our water pressure in the shower was little more than a dribble but, again, not worth complaining about. We managed to shower and there was hot water. Surprisingly, the couple in 4307 had great A/C and water pressure so I'm not sure there's any pattern. Seems to just be the luck of the draw.What was less tolerable was the noise from the lobby that echoed up. There was great entertainment here nightly but it was much louder than necessary. Even several floors up with the doors closed it was too loud. In the entertainment area it was painful. Management could consider lowering the decibels here as anyone sitting and trying to enjoy the entertainment would still be able to do so without it being as loud as it is. The food was decent - even had bacon one morning. The beach was incredible. The staff were all friendly. We didn't meet a single person who was unpleasant, even when they were being berated by clients of the resort. I spent every evening in the Cohiba bar - shout out to Reynaldo and Mario ;) The only night that I found it uncomfortable in the Cohiba bar was Saturday night when there must have been about 15 kids under 6 running around and playing in the bar while their parents drank until well after I left around 11:30pm.All in all, I did enjoy the resort. Would I return? If I had a great deal on the price but nothing stuck out for me to make this one I'd make a regular spot. It was a decent, middle of the road, acceptable vacation. Would I recommend it? Sure, if the price is right and you go into it with your eyes open. I do think that the renovations are part of the issue here and so, once these things are worked out, it could be quite a good resort. We had been scheduled into the beach bungalows which would have been ideal actually as the main issue we had (the noise) would have been eliminated.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (once per week/restaurant)
- Unlimited House Wine with dinner, Domestic beer and drinks until 11pm
- Lounge chairs, towels and umbrellas (pool/beach)
- Non-motorized watersports
- Windsurfing & Sunfish lessons (extra fee)
- Scuba diving (extra fee)
- Daytime tennis
- Exercise room (daytime)
- Use of bicycles
- Dance lessons
- Daily activities
- Nightly entertainment
- Disco, local drinks included
- Beachfront resort with 503 rooms
- 1 Buffet restaurant
- 3 a la carte restaurants: International, Italian and Seafood, dress code and reservations required
- Snack bar
- 4 bars including beach and pool bars
- Cigar bar with live music
- 1 large free-form pool
- Tennis courts (lights extra)
- Golf nearby (fee)
- Fitness centre
- Spa (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Postal service, fax and internet (fee)
- 'Pueblo Cubano' entertainment village with shops, restaurant and live entertainment (fee)
- 1 queen or 2 twin beds
- Satellite TV
- Mini-bar stocked with water, beer and soft drinks
- In-room safe (fee)
- Full bathrooms or bathrooms with shower only
- Hairdryer 220V (adapter required)
- Balcony or terrace (some rooms)
- Max occupancy 3 persons
For the Kids - Kids' Club for ages 4-12 including Playground. One free hour of baby-sitting per week between 7pm-12am (reservations required). Charged baby-sitting subject to availability.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Autopista Sur, km 11, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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