- What's Included
- All Inclusive Features
The Naviti Varadero Resort is a great resort for travelers looking for a spot with an amazing beach. The remaining elements of the resort has very little to be desired. The properties are outdated, but maintained regularly, which isn't a big issue. The rooms are adequate and are cleaned regularly. The staff is pleasant and attentive. They'll try their best in accommodating your needs. There are OK buffet items. The resort has a separate area for a kids pool and activity area. Good variety of nightly entertainment, especially the Michael Jackson show.
Location: On a superb stretch of private beach over 1 kilometre long. Approximately 30 minutes from the airport.
My family and I had an amazing weekend at Navity, I were before arriving a bit worried because of the reviews on TripAdvisor but we found a really pleasing environment and had a blast, the beach was wonderful and the Cuban day was really tasty. We loved.
The resort is ok, food is ok. We don't go for the food so we always find something to eat. Beach and water amazing. This is my 7th trip to Cuba. I have noticed a considerable difference in the people. Although some are friendly others couldn't care less. The Cubans need to get with the rest of the world in terms of customer service. So often when you go to ask for something they're chatting with their friends or on the phone and do not even acknowledge you. This is especially true at the reception desk bordering on rude. Another annoyance is the lack of toilet paper in public restrooms even in the resort. I resent having to pay for a piece of toilet paper. Now I bring my own wherever I go in Cuba. We also find that the younger staff need more customer training and work efficiency. For example, rather than waiting for guests to ask for something from the grill and then putting the meat on, it should be grilling all the time so there isn't a long line up. The kid at the beach bar didn't have plastic cups a couple of times. But rather then closing up and going to get some, he just waited for someone to bring them. Anyhow, all in all a good trip, and I suppose you get what you pay for. Relatively speaking decent value for the money.
Where do i start... if i could give this hotel a 0 star i would! It was like being in a clean pristine PRISON! The staff were rude apart from 1 lady. Most of the staff are lazy gossips and talk about you guests behind their backs... they didn't realize i understood Spanish. We demanded to change Hotels again after the second night due to the terrible quality of food - recooked chips... need i say more! I have evidence to prove this. We wrote a 4 page complaint regarding the disgusting behavior, food and general lack of customer service. We would never return!!! The beaches however are a paradise, shame everything else sucks. NOTE: If you need to speak to a manager be forceful, otherwise you'll get nowhere!!!!
We were at the Naviti hotel from June 1st to June 7th, It was a family vacation with my wife and our four adult children.In a nutshell, it was a very nice vacation, I will be happy to return there in the future. Prior to booking the Naviti I read comments for hours (literally...). This hotel is fine, the staff is wonderfull, let me name a few Marcos at the reception, Yaris at the Cohiba bar and Digna in the eating area. I will stop here but I could carry on.We had three adjacent rooms on the fourth floor, ocean view, everything worked, firm beds, clean sheets, quiet area. AC worked okay, it started to make some noise on day 3 or 4, we spoke to the lady at the reception and it was taken care of within hours.Some prior posts commented on the hot water, most of the time it was hot and a few times it was lukewarm, for me it was not an issue since heat is everywhere, 32 celsius during the day and 22 at night.As far as the food is concerned, there was an excellent variety and it was warm. We always found something we liked, loved the ice cream station !!I really enjoyed the classical music in the lobby and the singer and so on...it was a pleasant added benefit. I could carry on for a long time. As far as negatives, I would not go there if I had mobility issues ( wheelchair or walking cane). Since they are in the middle of important renovations some areas of the resort areas are not spotless.Overall the Naviti vacation was worth much more than what we paid for !!
We stayed in the Beach Club bungalows for two weeks at the beginning of April. We were told, when we emailed management before we went, that all Beach Bungalow rooms had been fully renovated. The first room we were put in was not. Although the bedspread was the new theme, the bedskirt and ripped and torn draperies were circus striped and the bathroom was disgusting. We asked to be moved right away. The second room we were put in looked much better but we quickly changed our minds when we found the bathroom infested with cockroaches. I know that cockroaches are common in humid countries but could be kept under control with insecticide. We reported the cockroaches to the front desk and were moved to another room. Room #3 was better but was still not well cleaned, there was a fresh blood stain on the bedspread (not ours) and the bathroom flooded every time we showered among other things. Although the room had been redecorated beautifully, the original flooring and shower floor were old and mouldy. It's only a matter of time before the mould takes over the beautiful new tiles in the shower. And, we found that they would rather move you than fix the problem. There were people constantly changing rooms. Too bad!The pool at the beach club was awesome although the swimup bar portion was never opened and seemed to be used for storage.We found the food to be satisfactory and the staff were wonderful and friendly.We know that this resort is still being renovated and could see so much potential in this property. We would have loved it if the rooms were cleaned properly and issues fixed instead of ignored. It will go downhill very quickly if the standards aren't raised.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (once per week/restaurant)
- Unlimited House Wine with dinner, Domestic beer and drinks until 11pm
- Lounge chairs, towels and umbrellas (pool/beach)
- Non-motorized watersports
- Windsurfing & Sunfish lessons (extra fee)
- Scuba diving (extra fee)
- Daytime tennis
- Exercise room (daytime)
- Use of bicycles
- Dance lessons
- Daily activities
- Nightly entertainment
- Disco, local drinks included
- Beachfront resort with 503 rooms
- 1 Buffet restaurant
- 3 a la carte restaurants: International, Italian and Seafood, dress code and reservations required
- Snack bar
- 4 bars including beach and pool bars
- Cigar bar with live music
- 1 large free-form pool
- Tennis courts (lights extra)
- Golf nearby (fee)
- Fitness centre
- Spa (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Postal service, fax and internet (fee)
- 'Pueblo Cubano' entertainment village with shops, restaurant and live entertainment (fee)
Standard Rooms include:
- 1 queen or 2 twin beds
- Satellite TV
- Mini-bar stocked with water, beer and soft drinks
- In-room safe (fee)
- Full bathrooms or bathrooms with shower only
- Hairdryer 220V (adapter required)
- Balcony or terrace (some rooms)
- Max occupancy 3 persons
Standard Oceanview Rooms also available
Kids Deal - One child 2-12 stays and eats free when sharing a room with 1 or 2 adults, pay for airfare only.
For the Kids - Kids' Club for ages 4-12 including Playground. One free hour of baby-sitting per week between 7pm-12am (reservations required). Charged baby-sitting subject to availability.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Autopista Sur, km 11, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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