- What's Included
- All Inclusive Features
Our OpinionThe Naviti Varadero Resort is a great resort for travelers looking for a spot with an amazing beach. The remaining elements of the resort has very little to be desired. The properties are outdated, but maintained regularly, which isn't a big issue. The rooms are adequate and are cleaned regularly. The staff is pleasant and attentive. They'll try their best in accommodating your needs. There are OK buffet items. The resort has a separate area for a kids pool and activity area. Good variety of nightly entertainment, especially the Michael Jackson show.
Location: On a superb stretch of private beach over 1 kilometre long. Approximately 30 minutes from the airport.
My family (3 people :my son,my husband and my self had 2 rooms) and my sister with a friend had one room,had vacation from 30 March to 9 April,(10 days),arrived at the resort shortly before 3:00 p.m.(Check in is 3:00 p.m.).We asked for all rooms in the same building and put a very nice tips (20 pesos) on the desk thinking for better service.We booked the trip 3 mounts before ,when the resort was under renovates .After we check in they told as to come at 4:00.When we came at 4:00 ,no body payed any attention to as,the person we tipped total ignore as.After I asked many times to get any attention from them ,we been told :"you have to pay 20 pesos for each room for 10 days .I had to argue, when we booked ,we booked "Beach club bungalow garden view and we won't pay even one more cent. After more argue finely we got the rooms,on the same building .Good way to start a vacation which we payed o lot money to have a good vacation.The people from the reception are very unprofessional,they tray to get more money from the tourists because we heard some of tourists to pay more money at the reception before get the rooms.Even when we ask for something was wrong in the room ,nobody came to fix the problem.We eat to the buffet ,the food was pretty good,not to much complain,but we get some attention from a waiters only if we let some tips,when we did't, no one came to asked if we need some drink.In one day one of the waiter asked me if I will sale my beach bag to her before I live.In one day at the buffet we would to put 2 tables said by said ,and we where't aloud to do it ( we where 5 people and would to sit together to have lunch.To have a good service or somebody to pay attention to you needed to tips.If I spoke with one of the staff and one of its colleague came and started to talk,this person stop talking with me and they talk together in Spanish for a few minutes and when they finished I could continue with my problem.My family and I been 11 times to Cuba but never ever been treated so unprofessional by the staffs like to Naviti.It is sad because the location of the resort is very good,the beach absolute wonderful ,but if the owner likes to have more tourists, must train the staffs to give to the tourist professional services.
After reading many reviews, I had my hesitations – but everything was perfect! It definitely exceeded my expectations as a 3.5 star. I stayed 4 nights from Wed April 12th to Easter Sunday. I had a quick check-in at 4pm and the bellhop showed me to my room. The room (main building, Section 4 Level 4) was recently renovated, had a king sized bed, high ceilings, functional a/c and hot water, new furnishings and ample toiletries and tp. No complaints - but I think I got lucky...Many other guests I spoke to had to change rooms due to: no a/c, no hot water, wrong room assigned (gardenview main building vs. oceanview bungalow). Most of the rooms were switched the next day with some friendly persistence. I wouldn't recommend the hotel for anyone who is mobility-impaired – there are elevators/lifts, but also some stairs to get to the beach area. The bungalow side is a bit of a walk from the main building (and main restaurant, bar etc). The main building does have an elevator/lift, but it might be a wait. The food was good – for Cuba (keep in mind, they have limited resources). I didn't do an a la carte, but the buffet was decent with omelet stations for breakfast and meat/fish and pasta in the evenings. There were lots of fresh fruits and veggies and cheeses while I was there. There was a salad bar with interesting condiments (European?). Many of the meat items were clearly labelled – pork, chicken, beef etc. Finding pork in the rice and beans was disappointing.***The resort would definitely benefit with a vegetarian section of the buffet. I met many people who did not eat pork, or were vegetarian. Having an exclusive section would be great, and I believe many people would choose a resort that has a “meat-free section” versus a higher-star resort where the food choices are questionable.There are many bars – you will not go thirsty.The beach is gorgeous and I liked that it was separated from the "main" stretch of beach to the East. There are stairs in the bungalow section to access the main part, so you can still go for long walks. The rocks/coral that jut out from the beach make for a great spot to fish, read, or relax while listening to the waves. I had excellent service from everyone - and I didn't leave tips until the end of my stay. (Apart from my bellhop who showed me to my room – I only had some American singles with me, but he happily accepted). A friendly disposition, patience and a smile go far in Cuba. I spent lots of time walking on the beach. One day, I took the hop-on/hop-off bus (located on the main road less than 5 minutes from the lobby) to the Ambrosio caves (bats and cave drawings) and then walked to the Varahicacos Ecological Preserve for a nature walk. It was a cheap and easy excursion (15 CUC total). It’s a great way to see the natural side of Varadero.
stayed here april 1st-8th in the beach club section room 6250.no air conditioning or hot water the whole time there.requested room change but they said non available.when booking back in feburary I requested close to pool but room was farthest away from pool you could get ..been to cuba 3 times and this was the worst place ever .. don't know how people say it was excellent .. cuba has much better to offer ...
EDIT: I am reposting this review after the Naviti Management had my original one taken down, claiming I was not giving a first hand account. I was at the Naviti Varadero from April 2nd-6th and have documentation to prove it. Absolutely shady practice, I am apalled and willing to keep reposting this so that people can have fair warning. A vacation is a very large purchase, and you have the right to be informed. Actions like the ones taken by Naviti to scrub their Tripadvisor page are unacceptable. No wonder there are so few downright horrified reviews. My original review is below:Unfortunately TripAdvisor doesn't let you simply upload a soundbite of bloodcurdling screaming as a review, so I'll use words instead. Considering the low nightly rate and our VERY managed expectations (... seriously), I am shocked to be writing such a negative review, but it here it goes... I'll use the traditional GOOD, BAD, AND THE UGLY format.First, the good.- (Obviously) The beach: Clear gorgeous turquoise water, no rocks, wonderful all around. Not a TON of palapas, but plentiful decent chairs and some shady areas under palms.- The staff: Notably the restaurant, bar and cleaning staff, all ABSOLUTELY lovely. Very kind, helpful and charming. I really can't say enough about these people, speaking to them kept us sane.- The meat grill station at the buffet was surprisingly palatable on some days. Dear god I hope you are meat eaters... for survivals sake. Stick to freshly grilled meat/fish and stale bread for the love of your intestinal tract.- Uh... The... accent wall colour in the room. I'm reaching, I know, but it was pretty.The bad:- As wonderfully quiet as the Beach Club section is, it is a collection of creepy abandoned buildings. MOST of the amenities promised just... don't exist. RENOVATIONS HERE ARE NOT DONE. The main building is just awaiting final touches, but MOST amenities buildings and the beach club area are still downright decrepit. Be up to date on your tetanus shots.- THERE IS NO 24 HOUR FOOD. I am hypoglycemic and therefore need to at least know to be prepared with my own food for blood sugar's sake, and we found that not only are there vast stretches of time with absolutely NOTHING available, the snack bar takes upward of 1-1.5 hours at times to get anything at all. Most days only 2-3 items were available on the menu, and be prepared to WAIT. Like... order dinner at breakfast.- If you are vegetarian, vegan, allergic to literally aaanything or remotely discerning, go elsewhere. We expected baaaaasic, but this ranged from unappetizing to downright disgusting. And absolutely nothing is labelled whatsoever.- The breakfast. Oh Sweet Jumping Jesus on a pogo stick. Just no. Canned green beans with mystery liquid was basically the most appetizing option outside of the omelette grill. Just line up for an omelette. Trust me.- First 5 mins at the hotel included getting paint all over our clothes from the front desk having been freshly painted, no signs. Cute.- Sunwing says check in is at 3, NOT the case. 4 if you are lucky. We were not. 5pm it was. They also say there are multiple buffets, an ice cream parlor and a beer garden. Complete fabrications. Nothing of the sort exists.The UUUUGLY- Large blood stains on sheets and 3 towels, and this is not counting unidentifiable stains. FULLY realizing this is Cuba and their supplies are limited, it was still nauseating. I saw photos of stains in previous reviews and rolled my eyes thinking "ohhhh it's Cuba, these people are probably nitpicking and looking for problems." Nope. LIKE OMG. Not even small stains. It looked like an episode of CSI.- I worry that someone is going to end up dead from the food. That is not hyperbole. We opened a hard boiled egg (one of the only things we figured would be safe at the grotesque breakfast buffet) and found green slime inside. Oozing, green slime. I've never seen that before, or smelled it for that matter. PUTRID. (the photo I am posting does it NO justice)- I laid down on the bed and suddenly got a waft of the pillow that my face had just touched. Immediately I gagged and had to go vomit. Again, NOT hyperbole, the smell of vinegar-ketone urine/ sweat and excrement was so strong that my husband, normally the one with an iron stomach, also vomited when he put his face up to it. We brought it, double wrapped in plastic, to the front desk. We waited behind others with equally DISGUSTING complaints, and when we got to the front, we were told the manager didn't want to speak with any of us. Seriously. When I say it was the worst smell I've ever experienced, I wish I was exaggerating. This was NOT run of the mill humidity or mold that is common in the tropics, this was begging for a bloody QUARANTINE. The bed STILL reeked of it two days later, and we weren't able to sleep without gagging. God I wish we were just being "those complaining types"... unfortunately not even close to the case. The 2 star Mar Del Sur in Varadero seems REGAL in comparison.- At least two guests carted off with alcohol poisoning, not the hotels fault, but dear god it seemed like the frat house from hell. A couple got into a fist fight one night in front of an audience. Know that it's a.... different crowd. Fair warning.- The hotel seems to exclusively clean the marble lobby floors with buuuuuckets of water at peak hours. The amount of people wiping out is disconcerting. One woman fell in the lobby and broke two ribs, resulting in a collapsed lung.- They have no toilet seats in common area bathrooms. Not kidding. No. Toilet. Seats. Or toilet paper. Or LIGHTS in some bathrooms. Rusty screws as locks on the stalls in some bathrooms, though some don't have locks at all. It's.... bad. Like past "roughing it" bad. Just... bad. DO NOT USE THE BEACH RESTROOMS. I still feel like I might need a blood test after using them.- The.... oh GOD, you know what? Honestly, Book an airbnb in Havana. DO IT. People who say "you don't go to Cuba for the food" are dead wrong: GO. TO. HAVANA. It is the best decision you will make. Art, Culture, AMAZING FOOD, charming people, adventure, fun... Some of the staff try hard here, but this place is for those who want to drink until their livers bleed and have the palates of suicidal nursing home residents. GO TO HAVANA. If you need Beach time, there is Havana Del Este with a few different beaches, and you won't end up sitting in the Naviti bar writing angry (but hopefully remotely amusing) reviews of this hellscape. You're welcome. Enjoy your amazing Havana adventure!!!...
We visited Naviti March 31st to April 6th. This was our first time going to a different resort in Varadero, in a few years. We were very happy with our decision to stay here. Our check in would have been great if not for people yelling at front desk ladies and treating them with disrespect. I had to bite my tongue. Our room was beautiful. We stayed in room 4208. What a gorgeous view of the ocean. It was dark when we got there so we couldn't see it but we could hear it. We couldn't wait to wake up in the morning. The hotel and grounds are beautiful. The only issue could be the floors and all the steps. They are shiny marble floors and are quite slippery when wet. I actually fell in the lobby before we even checked in. Great way to start. I was more embarrassed than anything. We found the service everywhere to be very good. Our favourite waitress in the buffet was, Yaimy. She is the sweetest young lady. Always a smile. She works very hard and seems to really enjoy her job. Kudos to her! The beach was beautiful! We did have a hard time finding shade. Hopefully they will put more palapas in between the sections of beach. There were four instances of people having to be rescued from the water. They should either make the flag bigger or have more than one. A lot of people ignore the flags which isn't the smartest. Not only does it risk their own lives but also the lives of those helping. We loved sitting outside the Cohiba Bar for our cappuccinos. It was very relaxing. We also enjoyed sitting and enjoying the entertainment before dinner. There was an amazing female singer that we only saw once but we absolutely loved her. She gave us goosebumps (skin of the chicken) as the Cubans say. Lol.We didn't go to any shows. We went to bed early every night so we could enjoy the day. We were happy when we saw the food in the buffet but we're disappointed that most of it was cold. This isn't anything new for Cuba and other places but it would be nice for them to figure out a way to keep it hot. Sometimes it came out of the kitchen cold. We got by alright though. We would definitely return to Naviti if the price was right. Thank you Naviti and staff for giving us the relaxing holiday at we very much needed!Also, we understand that many people had issues with their rooms but please don't take it out on the reception ladies. I couldn't believe how some people were treating them. They were totally overwhelmed and being treated like dirt, didn't help..you get what you give.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (once per week/restaurant)
- Unlimited House Wine with dinner, Domestic beer and drinks until 11pm
- Lounge chairs, towels and umbrellas (pool/beach)
- Non-motorized watersports
- Windsurfing & Sunfish lessons (extra fee)
- Scuba diving (extra fee)
- Daytime tennis
- Exercise room (daytime)
- Use of bicycles
- Dance lessons
- Daily activities
- Nightly entertainment
- Disco, local drinks included
- Beachfront resort with 503 rooms
- 1 Buffet restaurant
- 3 a la carte restaurants: International, Italian and Seafood, dress code and reservations required
- Snack bar
- 4 bars including beach and pool bars
- Cigar bar with live music
- 1 large free-form pool
- Tennis courts (lights extra)
- Golf nearby (fee)
- Fitness centre
- Spa (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Postal service, fax and internet (fee)
- 'Pueblo Cubano' entertainment village with shops, restaurant and live entertainment (fee)
- 1 queen or 2 twin beds
- Satellite TV
- Mini-bar stocked with water, beer and soft drinks
- In-room safe (fee)
- Full bathrooms or bathrooms with shower only
- Hairdryer 220V (adapter required)
- Balcony or terrace (some rooms)
- Max occupancy 3 persons
For the Kids - Kids' Club for ages 4-12 including Playground. One free hour of baby-sitting per week between 7pm-12am (reservations required). Charged baby-sitting subject to availability.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Autopista Sur, km 11, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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