- What's Included
- All Inclusive Features
The Naviti Varadero Resort is a great resort for travelers looking for a spot with an amazing beach. The remaining elements of the resort has very little to be desired. The properties are outdated, but maintained regularly, which isn't a big issue. The rooms are adequate and are cleaned regularly. The staff is pleasant and attentive. They'll try their best in accommodating your needs. There are OK buffet items. The resort has a separate area for a kids pool and activity area. Good variety of nightly entertainment, especially the Michael Jackson show.
Location: On a superb stretch of private beach over 1 kilometre long. Approximately 30 minutes from the airport.
My brother in law and his fiance went to this hotel last April and had a wonderful time, so when we decide on where to go in August, we agreed on going to Naviti. Worst decision ever. The hotel per se is not bad. The rooms are clean and the air conditioner works great. The gardens are well taken care of and the place in general is beautiful but, they are extremely understaffed. We saw the same people from dusk till dawn and of course this reflected on the quality of service. The employees are overwhelmed. The quality and variety of the food served is questionable for a four stars ressort. All salads are canned and you have to wait in line for more than ten minutes to get something from the grill. Only one specialized restaurant works per day and you have to get up at 6:30 am to get a reservation, to receive the worst service in the place when you get to the restaurant. The waitress actually put the bottlw of wine on the table and with very bad manners said "you can serve yourselves". Since we were in family we enjoyed, but it is sad that such a beautiful place is being so poorly managed. We wouldn't recommend it.
We spent our first two nights in Cuba at Naviti. The hotel is a bit ran down but they are currently revamping some of the rooms. Check in was extremely SLOW! We were given a room in the club house section which I was very happy with. Large room, clean, good bathroom, stunning view of the beach from the balcony Fridge and air con. The club house is away from the noisy main pool and animation team. It has it's own pool with a pool bar were you can get most drinks nothing fancy though. Our room was right on the beach you couldn't get any closer. The beaches are truly stunning especially the beach by the club rooms. You need to walk a few minutes from these room to the reception and dinning areas. There is a really good well stocked bar in the reception area which serves excellent cuban coffee. I was not very impressed with the food but after travelling around Cuba for 3 weeks I guess it wasn't that bad but if you are planning to book this hotel for your entire stay don't expect to much. As they say you don't travel to Cuba for the food.
We are a family for 4 , 2 children ages 6& 3 stayed at this hotel from the 13th august for 2 weeks. We were very pleased with our room , modern clean and large enough for us all . Hotel itself very nice and grounds well kept . I have been on alot of all inclusive holidays especially to the Caribbean but i have to say this one was one of the worst I have experienced , not the hotel itself it was the other guests staying there . Total animals and greedy pigs !! Breakfast , if you are not down for breakfast before 8am then I would forget it . Its like feeding time at the zoo . People pushing and shoving , piling the plates so full there is nothing left for the other guests . I struggled every morning to get my 2 kids a bowl of dry frosties as they wouldnt eat anything else . Some days they had to do without , they staff were so rushed off thier feet they couldnt keep up with the consent running out of cups and bowls and the food and juice wasnt replenished after 830 . This was not the staffs fault I blame the utter greed of the other guests . Lunch : We used to go for 1230 when it opened , again struggled for the kids , one the first lot of chips were gone then they were gone . If people were not so greedy then they would ahbe gone alot further . I used to get the kids the ice cream first as it was the only time there wasnt a massive queue for it . We used to wait until after 3 pm most days where we could get a burger or hotdog from the grill near the beach .Dinner: We used to go for dinner at 630pm as again anything after 8pm was a nightmare , evening meals were usually the best meal of the day but yet again the greed continued , I witnessed a man take a whole cake that would have easily have fed 15 people to his table !!!! We used the pool at the other end of the resort which was quieter , it was always cleaned but on a weekend it got really busy with Cuban families in large groups with there own music blasting , which was so loud we used to move as you couldnt even talk to each other . Also they used to drink out of glass all the time and this isnt safe at all when you have a pool full of people and kids running around . No one used to take any notice of any rules ie glass and food in the pool , they were also sitting eating a plate full of food at the swim up bar . Alot of people had there own drinks cups which is a great idea as the bar used to run out of plastic glasses often . Yet again tho there is always those who spoil it was massive cups that could prob hold 3 pints of beer and often the bars would run out of beer . Reception: I found the staff on a few occasions very rude !! Only time I came across rude staff on the holiday , They wouldnt acknowledge me for ages , ignoring me and serving other guests before me . I asked for a bottle of water on the day of check out as my daughter was ill and i was told i had to buy some from the shop !! I was not happy with the lack of customer service . Bar , restaurant and cleaning staff all very friendly and helpful , the buffet staff always so rushed off their feet I felt sorry for them trying to keep up with the demand of the greedy animals . Beach is gorgeous , great for snorkeling . Entertainment very late on an evening 930pm , only went a few times and couldnt understand it as it was only in spanish .Nightclub , did go once for 1 drink at 1030pm after the show , was family friendly ( so it seemed ) , but we got a shock as when we walked outside a group of kids no older then 8 years old all smoking totally disgusting so we left immediately . This hotel would be a great hotel if they sorted out the buffet situation and they need to get some rules applying to pool areas and some customer service training to the reception staff .There was only a handful of english in this resort it seemed to be mostly Cuban , Also a map of the resort would be great as we didnt know where the other pool was and had to ask many of time about snack bar and other areas of the resort and with a non help reception it was like getting blood out of a stone !! I had a lovely holiday but not sure if I would return as that buffet and the other guests have put me off all inclusive , I have been to Cuba 3 times and we love it , but this hotel has been let down by the buffet and the greedy guests .
We all know we don't travel to Cuba for its culinary but for the beaches. My experience at the Naviti was horrible,by far the worst experience in Cuba 😣 😣. I travelled July 7 very early flight arrived at hotel around 11am we understand the check in process but something was wrong when it's 5pm and your room is not ready, reception no help and very little English or none at all. I overheard an employee mention that not enough cleaning ladies rooms were not ready. I finally get to my room to find the AC not working and no hot water. I reported to the customer service lady who did not speak a single word of English, to make a long story short no hot water for the whole week and no water a whole day no one could fix the problem. Food this was the worst, no food really no food and what we were served was just awful, and scared to eat any meat. The staff not very pleasant or helpful, their response to any problem I,my not the boss? really!!!!! How could you run out of cups on the beach at noon time or ask for a Mojito and be told I cannot make it and you just look at this guy and have nothing else to add. Warwick needs to work very hard because everyone that was there was extremely disappointed. So if your planning to spend good money there think about it???
The Hotel is a very nice building with very comfortable rooms.The beach is one of the most beautiful beaches I have ever seen. However the food and the service are not the same thing. Out of all the staff we encountered probably 2 greeted us. At the restaurant the food was not very good.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (once per week/restaurant)
- Unlimited House Wine with dinner, Domestic beer and drinks until 11pm
- Lounge chairs, towels and umbrellas (pool/beach)
- Non-motorized watersports
- Windsurfing & Sunfish lessons (extra fee)
- Scuba diving (extra fee)
- Daytime tennis
- Exercise room (daytime)
- Use of bicycles
- Dance lessons
- Daily activities
- Nightly entertainment
- Disco, local drinks included
- Beachfront resort with 503 rooms
- 1 Buffet restaurant
- 3 a la carte restaurants: International, Italian and Seafood, dress code and reservations required
- Snack bar
- 4 bars including beach and pool bars
- Cigar bar with live music
- 1 large free-form pool
- Tennis courts (lights extra)
- Golf nearby (fee)
- Fitness centre
- Spa (fee)
- Laundry service (fee)
- Horseback riding (fee)
- Postal service, fax and internet (fee)
- 'Pueblo Cubano' entertainment village with shops, restaurant and live entertainment (fee)
Standard Rooms include:
- 1 queen or 2 twin beds
- Satellite TV
- Mini-bar stocked with water, beer and soft drinks
- In-room safe (fee)
- Full bathrooms or bathrooms with shower only
- Hairdryer 220V (adapter required)
- Balcony or terrace (some rooms)
- Max occupancy 3 persons
Standard Oceanview Rooms also available
Kids Deal - One child 2-12 stays and eats free when sharing a room with 1 or 2 adults, pay for airfare only.
For the Kids - Kids' Club for ages 4-12 including Playground. One free hour of baby-sitting per week between 7pm-12am (reservations required). Charged baby-sitting subject to availability.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Autopista Sur, km 11, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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