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Ocean Varadero El Patriarca

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Our Opinion
An amazing resort for couples wanting a nice and relaxing stay in Varadero. The resort facilities are amazing at this resort. The rooms are new and modern. You'll very rarely experience issues with the fixtures of your room. If you do, the attentive staff ensure that all of your needs and concerns are met. The housekeeping staff are amazing at ensuring that all rooms are maintained, well-stocked, and kept clean. The resort grounds are beautiful and always clean. There are two sections of the resort available for guests: the regular resort grounds and designated areas for 'Privilege' guests. Try to take the latter option, as you do get more freedom and options at the resort. The food is OK. There is a great variety available. However, sometimes, it varies in quality and taste.
Overview
The Ocean Varadero El Partiarca is located on Cuba's gorgeous Varadero beach, surrounded by expansive green spaces with tropical foliage, including the legendary 500 year-old "El Patriarca" cactus. The hotel offers exclusive rooms and Junior Suites, in addition to a vast array of services that includes themed restaurants, a Despacio Spa Centre and Privilege, Exclusive Rooms and Services.
 
Location: Directly on the beach; 8 km from the centre of Varadero and approximately 34 km from the Varadero airport.  5 km away from the Plaza Amrica Convention Centre, the Varadero Golf Club and dolphinarium.

tripadvisor Traveler Reviews
  • aer99 : Montreal, Canada
Exceeded expectations

Having travelled many many times to Mexico and Dominican we were warned that we may be disappointed in Cuba when it comes to food, facilities and service. Well we weren't disappointed at all. What can I say about the beach other than awesome. Check in was easy and the resort honoured our room request. The rooms are spacious with lots of storage and very clean large bathrooms with both a tub and separate shower. Perfect if travelling with children. No facecloth but we knew that and brought our own. If you put your towels on the floor they will be changed. Beach towels are another issue. If you want them changed you have to leave on floor in your room. We took our own and used them on the days we wanted fresh beach towels. We had no issue getting chairs at either the beach or the pool but we are also early risers and usually there by 8.The resort is very walkable and grounds well maintained.Housekeeping staff did a great job of keeping the rooms clean. We found the entertainment to be very good. The entertainment team was on the beach in the morning and by the pool in the afternoon. Very good variety. Even had circus like performers one afternoon. The evening shows were very good. Excellent singers and dancers. One evening there was an aquatic show in the pool, we were impressed with it all. There is a different music group each night in the lobby and they were all very talented.We rented an old car ('57 Pontiac) with a driver and guide to tour Havana. Really interesting and a great day.Don't forget bug spray. There were a couple of nights we needed it. Last but not least, the food. Cuba is not known as a culinary destination. That being said we were pleasantly surprised. We always found something to eat. Breakfast had an omelet bar and lots of fresh fruit. Lunch and dinner at the buffet was much the same. Fish station, pasta station and meat grill, all good. Have to mention the ice cream - delicious - especially the chocolate! We ate the the gourmet restaurant, the gazpacho soup was very good but not much else and the Italian restaurant was good made better by the excellent service. No reservations needed and men can wear dress shorts.Another surprise was how good the wine is!We were there for Mothers Day and my son arranged for a bottle of wine for my room, which was done by customer service happily.A wonderful vacation.

  • Susan M :
Not a four or five star.Nowhere near

Visited May 10 to 17.Beautiful beach.Other than that I have nothing else good to say.We have been to 6 all inclusives over the last 4 years.This was the worst.Food was horrible. Service was sketchy at best.A bus boy asked my sister and I twice for gifts for his wife and daughters.Some staff were lovely but others would ignore you while you waited for service.Drinks had to be watered down.Many people who were at the resort became I'll. I asked in a restaurant for a banana. Thought it may help my stomach. I was told no ! Not I will check or sorry we have none,just no.Whomever rates these places need to revisit the 4 to 5 star rating on this hotel.We will not return or recommend!

  • drnszgy2002 : Toronto, Canada
so so food

I went with my family and it is our first time to Cuba. I have high expectation on the buffet food, but very disappointed. The buffet everyday is same everyday. I like seafood but only can eat fish every day. Do not expect Shrimp or anything better. I will not come back this hotel in the future.

  • GaspeMichael : Bath Ontario
Great Hotel

I have looked at reviews before we left to go to this hotel and have read a few once I got back and find it amusing how people rate things differently.Some people may consider the mini fridge in the room to be a "mini bar", if that is what you expect it to be, then you will be disappointed. If you consider it a mini fridge to keep a few pop, beer and water cool, then you will find it great.If you expect to be waited on hand and foot such as hotels or resorts in other parts of the world, you will be disappointed...and so on, and on...This was our fifth trip to Cuba and second to this area. This hotel as we found, was very clean, very nice staff and the food was better than our trips in the past.Beach was very good with no issues getting loungers and shade.Unfortunately my wife had to use the service of the doctor, but that as well was pleasant and very helpful.So to read other reviews from people that were there the same time as we were and rate the hotel a 2 or 3 at best, I guess it comes down to what your standards are and how expect to be treated. As for us, we would give it a 4 or 5 with no problem.It is a hotel I would not have a problem recommending to family or friends and would return to as well.If you go to the buffet, look for Altinay, she is short with blond colored hair. She is a great server and is always happy to see you return.Tell her "Good Michael" from Canada sent you. LOLCheers !

  • 148sandrac148 : Brampton, Canada
Here's what you need to know....

We attended this resort as part of a wedding party. This is my 6th trip to Cuba. My review and comparisons are only to other Cuban resorts, as there is a different standard for resorts in Cuba. Here are the pros and cons of this resort:THE GOOD:- Not terribly far from the airport (about 35-40 minutes)- The grounds are lush and well kept. Very beautiful- The pool is nice, not just a big square, interesting shape and different depths- The a la cartes do not require a reservation, you just walk up and you can dine at them as often as you want, no limits like most resorts.- The rooms are very clean and nicely decorated (not modern, but very nice as compared to other Cuban resorts)- The beach is very good. Better than most. Not as beautiful as Cayo Santa Maria, but very close. No weeds, can be quite calm according to weather. Not a quick drop off.- The staff were very friendly and helpful to us... mind you we are great guests. We tip well, we don't treat them like they are slaves.. we witnessed some very rude people who were unhappy with the service..but I find if you are pleasant with the staff, they are pleasant back. Our maid Emma was an incredibly sweet lady, as well as Tatiana who was the maid of the other people in our group..- The rooms are spacious and clean. No issues with bugs. Nicely decorated. Each have a balcony with a couple of chairs. There is a safe in the room for valuables. Mini bar comes with a couple of different types of pop, and a couple of beer, and 1 large water. Put a dollar in the fridge with a note of what you want, and you will get it.- The lady that did our hair for the wedding did a great job, and a couple in our group had a couples massage and they said it was great.- We really enjoyed the food at the Asian a la carte- We don't have young children, but this resorts seems to be very child friendly.. kiddie pool, but also lots of shallow areas in the main pool, also the water at the beach is pretty shallow.- There are cute cats and some small dogs that hang around the resort. If you like animals you will appreciate this.- The wedding area was very nice, and the wedding co-ordinator did a great job keeping the bride and groom happy.THE NOT-SO-GOOD:- Of all the resorts I have stayed at in Cuba, the food was by far the worst at this resort. Having said that, you will not starve and you can always find at least one thing that you like. My husband liked breakfast and always got a made to order omelette. I enjoyed the fresh made doughnuts. At dinner I enjoyed the made to order pasta. Typically we enjoy the food at the a la cartes.. we found them... meh. I preferred the Asian over all of them. The Ranchon wasn't bad for lunch.. the buffet was repetitive. We only managed to get bacon for breakfast the last 2 days we were there, and on the other days the only "meat" at breakfast was hot dogs cut up and labelled sausage. (not sausage, I know a hot dog when I eat one) The pizza, which we have had some pretty good ones in Cuba, was terrible at this resort. Like frozen mini McCain pizzas.- The lobby bar area is not very big. We typically like to sit in the lobby bar area in the evening and have drinks, but there was never enough tables and/or chairs for everyone. Also it was very hot.. it's not very open so you don't get a good breeze, no fans moving the air around. - Entertainment is not good. We found the animation team to be lacking. The shows at night were not very good, unimaginative, lots of lip synching, repetitive dance moves.. the most entertaining thing we saw was the band that played before the shows. Also they usually had some type of live music in the lobby bar that started around 8:30 pm. The problem is they had no other music playing aside from that. If you are sitting having drinks, a little mood music is nice.. At the pool during the day there was no activities until 3PM - 5 PM .. it was pretty quiet until then, except for people bringing their own music. I would have preferred some ongoing Spanish music throughout the day at the pool.- We didn't love the drinks.. very inconsistent.. if we loved a drink one day, the next day it tasted completely different. the Pina Coladas were not slushy the way we like them, though they made them from slushy machines.. same with the lemonade which was also served from the slushy machine but was never slushy. Everything tasted watered down.- Good luck ever getting your beach towel switched out for a clean one.. didn't happen once for us. Luckily we always bring our own beach towel when we travel to Cuba.- There is not much shade to be found either on the beach or by the pool. At the beach the palapas are reserved with towels very early in the morning (7:15 AM) I saw by the pool that they could bring out umbrellas if you asked them to. You can usually always find a spot by the pool without reserving your chair early... just not in the shade.- The beds are pretty hard - this is the standard for Cuba though.- One of the ladies in our group was without air conditioning for close to 4 days. Every day they said they were going to have it fixed, but it didn't happen until a visit to customer relations. Ours stopped working one night, and after a very uncomfortable night they moved us a couple of rooms down the next day.- The only place we experienced bad service was at the Ranchon during lunch one day. There was 3 of us. My husband ordered a salad and didn't like it, so he asked if he could try the other type of salad (caprese) he was told no. Only one salad per person. Then one of us ordered a main dish that came with rice, but asked if we could get an extra plate of fries to share amongst us.. we again, were told no. Any all inclusive resort I have ever been to, even if you want to order 3 appetizers and 2 mains they accommodate you. It was strange to us.- The pool, although it was very nice, was often not very clean. We spent several days by the pool from early in the morning, and we often found plastic cups floating around, garbage, leaves and cigarette butts at the bottom.. they need to work on this.. guests also need to learn not to be so disrespectful.- Bring bug spray. The last few days we were there we were eaten alive by mosquitos.- There are lots of cats and a couple of dogs wandering the resort.. if you are not into animals this may make you uncomfortable. (Animals are always a plus for me personally, but I understand that not everyone feels this way)- If you are addicted to the internet, the wifi is not great. Only 2 main areas where we saw people on their phones, and the connections were weak. I usually try to unplug when I'm on vacation, but not everyone likes to do that. My teenager was not impressed.On the whole, this resort is very nice aesthetically. The last resort we stayed in in Cuba was not nearly as nice around the grounds.. my reason for the lower star rating was the food and entertainment. It needs some work. We never go to the same resort twice, so we won't be back, but if you are thinking of going and aren't looking to be entertained.. and are simple eaters (not foodies) this would be a great option for you. Also a nice place for a wedding because it is very pretty, and affordable for guests.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited selected international and domestic drinks (house wine included)
  • Unlimited a la carte dinners
  • Snacks
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Admission to the disco (drinks included)
  • Selected non-motorized water sports (1 hour/day)
  • Nightly entertainment
  • Daily activities program
Privilege Inclusions:
  • Premium brand drinks (designated areas)
  • Concierge service
  • Room service from 7 am to 11 pm
  • Early check-in and late check-out (subject to availability)
  • Separate check-in
  • Priority reservations for a la carte restaurants
  • Privilege lounge
  • Access to exclusive Privilege pool
  • Bathrobes and slippers in room
  • 10% discount on treatments at the Dispacio SPA centre
  • 420 rooms
  • 4 restaurants
  • 4 bars (including a swim-up bar)
  • Pools (1 exclusively for Privilege guests)
  • Whirlpool
  • Convention facilities (fee)
  • Disco
  • Gym 
  • Tennis court
  • Internet (fee)
  • Medical services (fee)
  • Room service from 11 am to 11 pm
  • Sauna
  • Shops
  • Spa (fee)
Deluxe Room includes:
  • Air-conditioning
  • 1 king-size or 2 double beds
  • Full bathroom
  • Hairdryer
  • TV
  • Coffee-maker
  • Mini-bar
  • In-room safe
  • Iron Balcony or terrace
  • Maximum occupancy 3 adults (or 2 adults and 2 children)
For the Kids - Kids' Club (ages 4 to 12), Teen Club (ages 13+), Children's pool.
Honeymoon Bonus - Free honeymoon package. To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Ocean Varadero El Patriarca
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
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Ocean Varadero El Patriarca
Autopista Sur km 18 Punta Hicacos, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.