Ocean Varadero El Patriarca
- What's Included
- All Inclusive Features
Our OpinionAn amazing resort for couples wanting a nice and relaxing stay in Varadero. The resort facilities are amazing at this resort. The rooms are new and modern. You'll very rarely experience issues with the fixtures of your room. If you do, the attentive staff ensure that all of your needs and concerns are met. The housekeeping staff are amazing at ensuring that all rooms are maintained, well-stocked, and kept clean. The resort grounds are beautiful and always clean. There are two sections of the resort available for guests: the regular resort grounds and designated areas for 'Privilege' guests. Try to take the latter option, as you do get more freedom and options at the resort. The food is OK. There is a great variety available. However, sometimes, it varies in quality and taste.
We traveled to this Hotel as a winter getaway with our one year old. It was great! Very well priced, and the hotel is fairly new, so clean. As usual, the locals are super nice and helpful. The food was great, especially at the beach bar. The coffee shop was wonderful too! Had nice snacks to go with the coffee. The only down side, was that it was SO popular that sometimes there were long waits! We would stroll on the beach too, and right near the Paradisus. So it was fun to see what a much more expensive hotel looked like - but it wasn't that full, so looked boring, we were quite happy to be at El Patriarca!! Very lively, the hotel bar was always lots of fun too before the nightly show. There was a wonderful band playing, lots of ambiance. We
Good things about this vacation were that the location was really good, the wide beach with enough shadows and space for everyone. Wonderful life music in the piano bar in the lobby. Guys, you are the best!!! However, I would not possess this resort as a 5-star, if I were them. The quality of drinks depends on the bar tender, not all of them are great. Really poor choice of food, very poor buffet sanitation (cockroaches on the walls and even right on our table!), shortage of cutlery, dishes and cups: the staff was shifting them from table to table as needed. I had really great experience in Cuba before, and always was surprised when people said nasty things about their Cuban vacations. I always thought they were arrogant and way too demanding.So, this vacation it was my time. This time I was really disappointed by the staff unfriendliness with no smiles. Dishes and glasses with remains of food and drinks were taken right from under your nose without even asking. At the reception you have to ask them to explain or give you a list of instruction on how to log out from the Internet, they would not volunteer this info to you. You could spend 5-7 minutes at the counter in the lobby bar with no staff attention. Our room was something else to talk about. First, there were no lamp covers on out bedside lamps. When we entered the room for the first time, the floor was full of someones hair, there were a lot of some little insects dashing about everywhere. The entire room interior renovation has been done in a slapdash way with as if was dome by a first-day apprentices. The cleaning staff was slouchy. They never dusted the room, and never cleaned the bedside rugs. We never use the shower stall since the shower head was sprinkling in all but one direction, which is down. So, even though we paid 1100CAD per person, which is a price for fairly good vacation in, let's say, Dominican Republic, it was absolutely not worth it. If I paid 500 CAD, I would not write this review, this is what this hotel worth. Hands down, the worst vacation so far.
I had gone twice to this resort and it was fantastic. Food and service was very nice and beach was clean and so was the rooms and resort. This time around was the third time and it was a disaster. Less staff, less food, no water in the pool all week when we were there, food was very sparse, everything seems to change and we not go back to this resort because of the very poor quality of the resort, rooms, food, management and staff etc.......This was a beautiful resort that I would recommend but not anymore because of the poor quality it changed to.
We stayed here for a quick vacay in Dec. Check in was quick and easy- we got a free upgrade which was nice. The room was beautiful! Lots of space, bath tub, great linens. Because of the upgrade, I'm not sure what the regular rooms are like but ours was in Prestige area and they were beautiful. The staff was super friendly. The food was typical Cuban food~ not great. We ate at the Italian A la carte and it was pretty bad actually. We left in the middle of our meal and went to the Buffet. We stuck with the buffet after that. The Pool Snack Bar had pretty good food there. Drinks were OK, Not much flavor unless you added coconut rum, so we did. However the Cosmos were pretty good! Overall, we knew what to expect and our expectations were exceeded based on places we've stayed in the past in Cuba. Beach was beautiful. Never went to pool, seemed clean and warm though. The resort was a good size, not too big not too small. We'd go back for sure. We took the bus in to town 2 days and had a blast just walking around.
Excellent stay. Booked through WestJet, terrific package price, good departure times. We are a family of 4 (2 parents, 2 kids). Smooth flight, seamless bus transfer, not too far from the airport on a nice coach bus, comfortable, a/c, good driver. The hotel is beautiful, well appointed and clean. Our room was not ready until 4pm, but we quickly changed into our suits and jumped in the pool while we waited, had some drinks at the bar and enjoyed the 30 degree sunny weather. The hotel is comprised of 2 story buildings with 8 units each, very pretty and comfortable, welcoming feeling. The room itself was large, tile floors, nice furniture in good condition, the bathroom was spacious, clean and boasted a full size tub with modern European style faucets, with a separate tiled shower, glass doors, all clean, well kept and very nice. Fluffy white towels, (no washcloths, bring your own if you prefer). Large clothing closets, self-setting safe to store passports/money etc, in room fridge stocked every day with large water bottle, and cans of gingerale, Fanta, etc. Our room was midway between the pool and the beach, excellent location, building 52. Paths are all lined with flowering shrubs, palms, lovely gardening and attention to detail and cleanliness. The pool is large, with bridges, swim up bar, volleyball net shallow kids area, excellent all-round, clean and spacious. Plenty of chaise lounges. The beach...fantastic, charming walkway with historic giant cactus and palms lining the way. Plenty of grass umbrellas and chaise lounges, some a bit older and worn due to the winds/elements, but generally not an issue. Beach volleyball poles/net set up by staff every day for activites, sailing staff for catamaran sail rides (free) or to take you for snorkeling on the reef (for a fee). Always clean and no one harassing you to buy anything, a definite bonus. Very relaxing, easy access to beach bar, fast service, plenty of drinks available, tips optional but appreciated by the friendly staff. NOW, for the food. We were pleasantly surprised. We had heard Cuban hotel food was not very good. We completely disagree! The buffet was most excellent, we had fresh fish, chicken, beef, pork dishes every night, varieties of rice, pasta, potatoes in flavourful sautees, in a myriad of ways. Plenty of vegetables, salads, desserts. We were never sick except only because we ate "too" much, it was hard to choose only one serving when the food is so plentiful. Fruit not as plentiful as in Ontario, pineapple is much harder and less sweet than we are used to, but grapefruit was lovely, watermelon as well. Fresh squeezed citrus every day for breakfast, so many ways to eat eggs, you will never be bored, unless you are limited by your imagination. Yogurt, cereal, muesli, variety of breads, and cold cuts, hot sausages, bacon, varieties of jam, honey and so on. (Bring your own peanut butter if you are a die-hard, as none available.) I went to all of the a la carte restaurants which were lovely to dine at, and excellent service, however, I personally preferred the buffet, although with our family the Italian was the favourite. No pre-registration req'd for the a la carte, just show up a bit early to line-up as they are popular, and first seating is at 6:30pm every evening. Overall we thoroughly enjoyed this visit the staff were all friendly, helpful, but not in your face. We enjoyed the aquatic show and the circus entertainment, did not attend the disco or the beach party. This hotel caters to the young, middle and old exceptionally well. Lots for everyone to do. We took the kids snorkeling (loved it, take a bit of bread or a banana with you to attract the schools of fish), we walked to the nearby Eco reserve and had such fun walking through the "jungle" and exploring the caves (my boys are 10 and 13) and this was definitely a highlight for them! We took the bus tour to Havana, also excellent. A long drive but on a nice bus with an informative tour guide and lunch in a beautiful restaurant. Would come back in a heartbeat to tour Havana more extensively, such history and culture. I hope that revitalization of the crumbling buildings will continue, I can only imagine how it must have been once upon a time. Seeing the old cars...amazing. Any car enthusiast will appreciate this. Double-decker to Varadaro was great fun, many amazing artisans in the town, prepare to buy some paintings to bring home, they are fantastic. We hope to come back again some time.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited selected international and domestic drinks (house wine included)
- Unlimited a la carte dinners
- Mini-bar restocked daily (water, soft drinks and beer)
- Admission to the disco (drinks included)
- Selected non-motorized water sports (1 hour/day)
- Nightly entertainment
- Daily activities program
- Premium brand drinks (designated areas)
- Concierge service
- Room service from 7 am to 11 pm
- Early check-in and late check-out (subject to availability)
- Separate check-in
- Priority reservations for a la carte restaurants
- Privilege lounge
- Access to exclusive Privilege pool
- Bathrobes and slippers in room
- 10% discount on treatments at the Dispacio SPA centre
- 420 rooms
- 4 restaurants
- 4 bars (including a swim-up bar)
- Pools (1 exclusively for Privilege guests)
- Convention facilities (fee)
- Tennis court
- Internet (fee)
- Medical services (fee)
- Room service from 11 am to 11 pm
- Spa (fee)
- 1 king-size or 2 double beds
- Full bathroom
- In-room safe
- Iron Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ocean Varadero El PatriarcaVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur km 18 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.