Ocean Varadero El Patriarca
- What's Included
- All Inclusive Features
Our OpinionAn amazing resort for couples wanting a nice and relaxing stay in Varadero. The resort facilities are amazing at this resort. The rooms are new and modern. You'll very rarely experience issues with the fixtures of your room. If you do, the attentive staff ensure that all of your needs and concerns are met. The housekeeping staff are amazing at ensuring that all rooms are maintained, well-stocked, and kept clean. The resort grounds are beautiful and always clean. There are two sections of the resort available for guests: the regular resort grounds and designated areas for 'Privilege' guests. Try to take the latter option, as you do get more freedom and options at the resort. The food is OK. There is a great variety available. However, sometimes, it varies in quality and taste.
My wife and I are just back from a week at Ocean Varadero El Patriarca. We travelled to this resort with some trepidation as some of the reviews we read were not very complimentary. First the check in took mere minutes and we were off to our room with our luggage. The room was ground floor in Bloque 13. The room was clean and modern with working ac and a new safe. Our maid Emma kept our room spotless and was very helpful. Our beach towels were in our room and when we wanted to change them Emma looked after it. The al acarte resturants were different as you did not need reservations and you could wear dress shorts instead of long pants. We went to the Gourmet resturant twice. The first time the meal was excellent. The 2nd not so much. Over all the food was good and their were many choices and the service was excellent. We spent most of our time at the beach. The pool and beach bar did not have quality alcohol but the beer was good and cold. Damaris and Yunior were excellent bartenders. The lobby bar and the piano bar had all the quality brands and the service was beyond excellent. There were no shows as this was the mourning period. The recreation crew at the beach had everybody up and exercising. The resort itself is well maintained with a skilled gardening crew. All in all it was a great week and I would certainly consider returning.
To be mentionned:We travelled as a group of 12 and a baby from november 26th to december 3rd 2016.Since the country was in mourning, no activities, no animation, no music was allowed in the hotel. Outside of the hotel, no alcoholic beverages were to be served.This review is therefore biased by our experience in the country's context at the moment we travelled.Pros:Beach: beautiful!. Sand is soft and white. Waves depending on the wind factor.No vendors to disturb you on the beach.Bathroom: strong shower.Sink and mirror is right outside the toilet and shower area which allows one person to get ready while the other is in the shower.Rent a car kiosque right outside the lobby: minimum rent is 3 days for 255 cuc. We figured it was the same price to rent a car then to be forced to visit the Havana with Air Canada or Air transat for 67 cuc per person. The route to the Havana is an easy highway. We used the car to go the Coral beach and Playa Larga. It all depends what you wish to do. As there was no entertainment during our week, we had to go out of the hotel.Safe: yes in the room.Pool: fair size. Area for toddlers that is very shallow.Cons:Food: reading lots of reviews for all-inclusive hotels in Cuba, food is bad. Food is indeed bad. Fish is decent. Paella is too salty. Pasta overcooked.A la carte restaurants (3), for which no reservations are needed, are below average.We tried all three, Asian, Gourmet, which is the worst one, and Italian, which is the best out of the three.There is one restaurant near the beach, which opens from 12h30 to 15h30, which is a la carte.Then the all-day, late snack option, is the snack bar from the pool. Food again is average (hot dogs, pizzas, burgers,...)Wifi: not included. 5 cuc/hour. Poor quality internet.Service: rooms are made daily. We were in block 65 and 64. Except for the bed being made, the room is not clean when you check in nor is it clean once you come back from a long day at the beach. Room is not despite tips being left.Bar: all inclusive. Variety of alcohol is fair. Barmen and barwomen are ok. They respond to tips being given before you order your drinks.Make sure to ask for brown rhum if not they will give this white disgusting rhum.Rooms/beds: big and spacious but beds are ok, a bit too firm.Linens had spots.Only had one power outlet working (220V).Hairdryer was not working.Towels: are not changed everyday. Spots or ripped.Beach towels: are to be exchanged by the maid doing your room. So no central kiosque to exchange the beach towels to your liking. After having read a lot of reviews, was anxious about having beach towels smelling bad, but we had towels smelling nice.Animation: none given the context we were travelling in.Tennis courts: yes but the equipment is poor. Balls have no pressure.Football court: yes, not standard size, but since it is on a platform, the ball was often kicked out, over the fence and into the woods.Disco club: yes but did not get to experience it.Nautical equipment: free of charge was pedalo, kayaks: weather permitting, and catamaran.Overall: had a great stay as we were a large group of friends.If you are to travel as a group and budget is an issue, this hotel could be ok. Just do not expect anything fancy.If you are to travel to this area, having passed by Iberostar, it looked much nicer although usually this hotel chain is more expensive.For comparison, we payed 1050$ CAD for 7 days with Air Transat.
I was very happy with this hotel. The staff were tops. The food was super esp. the fish and the yummy shrimp. I especially liked Yami in the Mike's coffee shop and the other ladies there, Isnverline (spelling) with the corn braids in the lobby bar and the other staff and Diani, our maid. These three were absolutely outstanding. They always had a smile on their faces. My Dad is disabled in a wheelchair and my Mom has cancer so the extra special touches by the staff cannot be praised enough. The gardeners were super and the chefs in the kitchen esp. the fish/shrimp grill chefs and the ones who made the big fish and the paellas. The desserts were first class. I would recommend this hotel to anyone. Thanks. Astaluego.
The hotel owns beautiful part of varadero beach with private security and drink bar. The pool is not too deep but it is quite big and has its own drink bar where you can get a drink without getting out of the water. There are plenty of animations every day. On the beach you can exercise, learn how to dance, play soccer and volleybal. On afternoons there are animations on the pool including funny games and foam parties. You can also use kayaks and boats on the beach. It's free of charge. Hotel employees are very nice and friendly. I need to add that this is not the standard you would expect in Europe for 5 star hotel. You need to remember you are on Cuba and general standard of living is low. However people are trying really hard to do what they can to make your holiday the best it can be. The Island itself is a beauty. I recommend this Hotel and I definitely recommend visiting Cuba.
First the good:The staff is excellent - very friendly, always saying hello and very receptive to me struggling to speak Spanish with them so I could practice. The layout of the campus is easy to navigate, and the facilities are generally quite good. The quality of the linens and mattress in my bed were great. I always slept very well and woke up very refreshed every morning. The landscaping staff does an amazing job keeping the grass and vegetation well kept, and they are always very friendly and greet you as you pass by. I think that by far the staff was definitely my favorite part of the trip.Now the not-so-good (and sometimes downright awful):I realize this is not the hotels fault, but our group was there for the entire duration of the mourning period for Castro. It was extremely boring with nothing to do as there was no entertainment of any kind. If visitors turned on their own music, they were asked to stop. Literally the only form of entertainment was to sit on the beach and drink alcohol all day long. I am left extremely disappointed, and feel like I wasted a week of my vacation from my job as well as a lot of money for an experience I would rather not have had. I feel unfairly punished for visiting the country during this time period, and I am not sure I will ever visit Cuba again as a result of this trip.There were ants in my room every day.The beach is not well-kept. It is constantly littered with empty plastic cups, and we even found used toilet paper (covered in feces) at one point. The beach chairs are also in very poor shape.The food options are terrible. For reasons unknown to me, they decide to put meat in nearly everything and usually neglect to label the food as containing meat. For example:"Mashed Potatoes". This bin looks like and is labelled as "Mashed Potatoes", but after you take a scoop out of the tray, you realize the entire bottom is covered in ground beef. Surprise!"Vegetarian Tacos" contained chicken."Black Beans" - these contain thick slices of pork at the bottom of the bin despite it only looking like beans before you take a scoop.The poor choice in food options and overall food quality for someone who doesn't eat meat left me mostly eating a very narrow choice of vegetables and fruit for the entire week, and I STILL managed to get extremely sick with diarrhea for three days even though I hadn't eaten any meat, dairy or fish. When I say extremely sick, I mean extremely - so bad that I thought I was going to throw up from the pain and discomfort I had at times despite having Imodium with me that I started using immediately upon falling sick.Despite being a coffee producing country, the coffee in the cafeteria is the worst I have had in my life. The taste is very bitter, and it is full of coffee grounds. I found myself declining to drink coffee with my meals and instead went to the coffee shop next to the lobby.The beer from the pool bar is full of white sediment that settles to the bottom of your cup after a couple of minutes.There are some other dining options you can wait in line for in lieu of the cafeteria, but they typically offer only meat-based options. At the restaurant near the beach, my lunch consisted of rice and carrots. Typically visiting these restaurants meant I needed to go to the buffet afterwards anyway in order to get a decent array of fruits and vegetables. The only restaurant with a good vegetarian offering is the gourmet bistro, and it was actually quite great, but I only managed to get in on my last evening there.Due to the complete and total lack of any form of entertainment, music, etc. most guests would mill around in the lobby and bar area and use the internet on their cell phones to entertain themselves. This was extremely boring for people like me who came to get away from those sort of things from our every day lives. The number of people using the internet overwhelmed the wifi and I was only able to successfully connect a couple of times in order to contact my family back in Canada.Visitors were extremely frustrated due to the lack of entertainment, and many were in bad moods, and would drink to the point of being very inebriated and then would get into loud altercations with each other as a way to vent their pent up anger at the situation. There were a few times that drunken visitors to the hotel made me uncomfortable and I felt safer going back to my room for the evening. I don't think this would have happened if there had been entertainment for guests.Though these detractors made my experience very poor, these are easily correctable by the resort. However - overall I would say I am quite disappointed with my experience in Cuba. Thinking back to the past week makes me very sad to think about all the issues I had and how boring and tedious the evenings were. If I ever do visit Cuba again, I would not visit this resort again unless they had taken immediate and serious measures to address the issues I had listed above.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited selected international and domestic drinks (house wine included)
- Unlimited a la carte dinners
- Mini-bar restocked daily (water, soft drinks and beer)
- Admission to the disco (drinks included)
- Selected non-motorized water sports (1 hour/day)
- Nightly entertainment
- Daily activities program
- Premium brand drinks (designated areas)
- Concierge service
- Room service from 7 am to 11 pm
- Early check-in and late check-out (subject to availability)
- Separate check-in
- Priority reservations for a la carte restaurants
- Privilege lounge
- Access to exclusive Privilege pool
- Bathrobes and slippers in room
- 10% discount on treatments at the Dispacio SPA centre
- 420 rooms
- 4 restaurants
- 4 bars (including a swim-up bar)
- Pools (1 exclusively for Privilege guests)
- Convention facilities (fee)
- Tennis court
- Internet (fee)
- Medical services (fee)
- Room service from 11 am to 11 pm
- Spa (fee)
- 1 king-size or 2 double beds
- Full bathroom
- In-room safe
- Iron Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ocean Varadero El PatriarcaVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur km 18 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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