Ocean Varadero El Patriarca
- What's Included
- All Inclusive Features
Our OpinionAn amazing resort for couples wanting a nice and relaxing stay in Varadero. The resort facilities are amazing at this resort. The rooms are new and modern. You'll very rarely experience issues with the fixtures of your room. If you do, the attentive staff ensure that all of your needs and concerns are met. The housekeeping staff are amazing at ensuring that all rooms are maintained, well-stocked, and kept clean. The resort grounds are beautiful and always clean. There are two sections of the resort available for guests: the regular resort grounds and designated areas for 'Privilege' guests. Try to take the latter option, as you do get more freedom and options at the resort. The food is OK. There is a great variety available. However, sometimes, it varies in quality and taste.
I like to first start , buy saying Cuba in general needs a complete upgrade to the rest of the modern world . Ok my check in went very well fast & polite , trolly guy was awesome . The Hotel itself needs a upgrade a lot of wear & tear , most of the staff were very good & appreciated the small gifts were gave them. Buffett was not so bad you could find a bit of everything, those sugar cookies were the best & ice cream!! I respect the fact they only have what they have to work with I know they try, the need to spice it up a bit & very repetitive . My room was kept very nice the only thing was the smell of the towels were not cool!!! We were there for the wedding that week , & the meal was very good , the bartenders were the best enjoyed my port I brought & my DJ I hired was awesome & very nice to us all. The pool area was fun I supplied the music for the bar staff & guest so everyone was in a party mood , special thanks to the bar pool staff they were awesome . Only seen the manager once not good he should be walking around asking guests how they are doing. Overall for Cuba standards 3 star there are much better places to stay there . I would not return to this resort , until they upgrade . That was my 6 th time in 15 yrs to varadero area & I see little progress it could be a meca to visit in the future. Oh ya your booze was the cheapest brands I have ever seen in a resort time to step it up a notch. Thank you .
I have stayed in H10 hotels around the world and this is truly the worse. My girlfriend and I stayed there for 11 days and got ill twice from purely cooked food, in the Italian food was thrown at us and service with a smile just didn't exist in the hotel. We actually ended up eating out of the hotel in the last week because of the food quality, service despite it been a all inclusive hotel. The highlight of the hotel is definitely the gym, spa area and the beach which is very nice. We didn't see any management despite asking for them.
We were very unsure of what to expect from the El Patriarca given the mixed reviews online. Here's the rundown:The great:- Varadero has one of the most beautiful beaches in the Caribbean and the El Patriarca is situated in a beautiful spot.- Mike's Coffee Bar is fantastic and the only place to get a decent cup of joe.- Lovely pool bar and beach bar staff including Yivani and Liberto!- A la cartes are great if you can get into them. The resort (for the most part) has a no reservation policy - be prepared to stand in line but the line is worth the wait! Hector at the Beach Restaurant is fantastic!- Beautiful grounds and wonderful groundskeepers.- Mixed drinks are delicious and the staff are very accommodating to requests.The not-so-good:- The rooms are sub-par, even for Cuba. The beds are rock hard and have plastic mattress covers. Super uncomfortable and noisy. The beds in the prestige area were better however children are not allowed to stay there. In the standard area, the bed sheets were stained. The walls were covered in greasy hand prints. The bathrooms were moldy. We were on the ground floor and there was such a gap between the door and the walkway that any number of critters would come inside. We tried to keep the room constantly dark to avoid visitors. Any one of these things might be understandable, but the fact that the whole room gave an "ick" factor meant an uncomfortable experience.- Towels are stained or missing.- Beach towels are near impossible to replace.- Restaurant hours (including buffet) are not conducive for people with young families (even though this is a family resort). Late lunch start times and late dinner start times meant that it's extremely busy early on and without the possibility of making early reservations, you're stuck in lines.- Mosquito spray in the buffet restaurant right before lunch meant everything smelled like diesel. - Buffet food is bland but actual Cuban food is delicious and full of flavor and more and more people know this! A bland buffet is unacceptable, especially since the prices of these resorts have continually climbed. I'm beginning to get annoyed at the Cuban hotel conglomerates that skimp on food choices because they think that they can get away with it. The Prestige area is more of an adults only area than anything - the rooms are slightly better but I wouldn't consider them prestigious. Larger in-room bar selection, towel replacement, coffee assortment and clean glassware is required for prestige. That said, the private pool is quite nice and the staff in the area are very lovely. If you can find a good deal on this area, I would recommend it. I would not recommend the standard area, especially considering the other resort options in the area which is why overall, the El Patriarca gets 3 stars.Had the rooms been cleaner/more comfortable. This resort would receive a higher score.
We are looking to possibly book at this resort but I'd like to know beforehand if this is adult only 18+ our child friendly? We've stayed at the Melia in Cayo Coco and absolutely loved it! We love the Melia brand and are hoping to come soon ❤
Overall the people were great. Very friendly and helpful. The building should be upkeept a little more. Maybe not all rooms are the same but some regular up-keeping is needed. Towel service is a challenge. You have to keep after them to get new fresh ones. There is always the typical excuse that the washing machine wasn't working and that they couldn't change the towels. The food was average. There were 3 ''à la carte'' restaurants and they were average. But the one thing to keep in mind is that you go to Cuba for the beaches and the ocean and not the food. And that's just about right. It's not ''fine cuisine''. Again I just want to stress that the people are fantastic. The shows / entertainment were great. Internet and phone service...just don't bother. It below average. You can purchase an hourly internet access card and be patient and just hope you are standing at the right spot. They don't care about these services. There was a great coffee shop called ''Mikes coffee''. Great service and great coffees. Good selection. Very friendly service. Overall the hotel is a 3.5 to 4 stars at the most. If they would just take care of it more, it would make it better. The biggest asset is their people. Also one important point to mention is that we were never hassled by vendors on the beach or hotel area or others trying to sell ''time sharing''. That was a very big positive.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited selected international and domestic drinks (house wine included)
- Unlimited a la carte dinners
- Mini-bar restocked daily (water, soft drinks and beer)
- Admission to the disco (drinks included)
- Selected non-motorized water sports (1 hour/day)
- Nightly entertainment
- Daily activities program
- Premium brand drinks (designated areas)
- Concierge service
- Room service from 7 am to 11 pm
- Early check-in and late check-out (subject to availability)
- Separate check-in
- Priority reservations for a la carte restaurants
- Privilege lounge
- Access to exclusive Privilege pool
- Bathrobes and slippers in room
- 10% discount on treatments at the Dispacio SPA centre
- 420 rooms
- 4 restaurants
- 4 bars (including a swim-up bar)
- Pools (1 exclusively for Privilege guests)
- Convention facilities (fee)
- Tennis court
- Internet (fee)
- Medical services (fee)
- Room service from 11 am to 11 pm
- Spa (fee)
- 1 king-size or 2 double beds
- Full bathroom
- In-room safe
- Iron Balcony or terrace
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Ocean Varadero El PatriarcaVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Sur km 18 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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