Paradisus Princesa Del Mar

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Our Opinion

Great resort to stay in Varadero. The staff are very pleasant and friendly. However, there have been issues reported regarding the check-in process (communication problems and long wait times). However, this does not necessarily take away from the experience. Great food choices for both the buffet and the a la carte restaurants. The bars are also really great as well. They are not stingy on how they pour their alcohol! Amazing pool service as well. The dreaded 'towel game' is avoided at this hotel, as most of the staff would go out of their way to ensure that you get a lounger. Amazing beach views.


Overview
Princesa del Mar is a luxurious 5-star resort where you can relax and be pampered. This elegant adults-only resort offers two secluded beaches, first rate spa facilities with a wide selection of fine dining & bars to choose from. Combining an atmosphere of elegance and harmony with beautiful natural surroundings and the unique hospitality of Cuba.

Location: Beachfront, 40 minutes from the airport.

tripadvisor Traveler Reviews
  • Teifion T :
7 nights of rest and relaxation

My girlfriend and I spent 7 nights in complete rest and relaxation. Checking in and out was easy hassle free. Although you could argue the room was slightly dated its not what you are there for and perfectly adequate. Cleaner on call and towels changed daily. Decent bar in lobby and great nightly entertainment of music, singers and dancers either here or on the outdoor square. Superb fun in the Piano bar singing around the piano with song sheets excellent artist and a good way to meet fellow guests. Im not a smoker but when in Cuba !! so try the Cigar Bar for some cocktails and a cuban havana. Food in the buffet restaurant was fine breakfast and evening times and catered for most tastes. As all inclusive the 4 a al carte restaurants were offered a finer dining, the Japanese Teppanyaki and Chinese Bamboo house were a wonderful experience. Plenty of places to get snacks from bbq to pizzas to toasties. Short walk to idyllic sandy beach, great static bamboo parasols and the sea !!! Took out the pedalo and asked the guys on hand for the catamaran trip (45 mins) and as not overly busy spent well over an hour on the sea. Tipped the guys Cuc5 and Cuc10 respectively. Hop on hop off bus tour available from outside hotel check out the Beatles bar, bat caves flea markets downtown. 10 minute walk to marina to check out boats and bar/restaurants and watch the sunset.

  • Julie S : Brampton, Canada
Peaceful Quiet Time...

We stayed at this hotel from July 14th-21st. Traveled via Sunwing Toronto to Cuba. No issues what so ever with Sunwing. Enjoyed Elite Plus, which allows prior boarding etc. This is our 7th trip to Cuba. We typically stay at Adults only hotels. First time to this hotel. Upon arrival in Varadero, we grabbed our luggage and headed outside. I went to the money exchange which is right outside, and my husband went to get us a taxi. We opted for the taxi as this hotel is the last on the strip and the bus stops at 3 other hotels prior. Making the trip from arrival to your hotel about 2.3 hours. Hence the reason for the taxi. You can grab a couple of beers (2 for 5 cucs) and be on your way. The government run taxi is 36 cuc's and dropped us off right at the main lobby. This was our first time taking a taxi and would highly recommend it. Upon arrival we told them we wanted to check into the Royal Service, so we where taken via cart right to the Royal lobby where we were greated with a cold towel and drink. We met our butler Ernesto at this time as well. No issues with check in. We had booked a Junior suite which are all on the second floor. They have 9 blocks of 2 story buildings in the Royal section. With the coupons they give you we where able to upgrade to a ground floor room. We had the option of 7242 or 7171. Ernesto took us to see both and we settled on 7171 which is the closest room to the beach and has and outdoor shower. (That was different...lol) The room was very clean and spacious with 2 outdoor chairs and a bali bed. Yes the bed was very hard, but our butler had the maid but extra blankets under the sheets to make it a bit softer. They have a pillow menu as well if required. Ernesto bought us a drinks menu to select whatever we wanted extra for the room. He brought me a full bottle of Beefeater gin, and rum. But the choice is yours. Rooms also have a stocked mini bar. And they will make to your liking if required. This section of the hotel was soooooo quiet. We had the pool to ourselves most days. It was very relaxing to say the least. The Royal Service side of the beach is wonderful as well. Lots of beds and chairs, and shade. You can even have your butler reserve you a bali bed if requested, but honestly it wasn't required at all. No issues with the water, if was shallow for a bit of a walk in then your in. No waves during out stay. The beach does have a few shells, but isn't that what sand is made of ?? You don't need water shoes.Our butler booked us into the Hilltop and the Japanese, as we had read these to be the best. Lobster at the Hilltop was great. The show they put on at the Japanese was great as well. You won't be disappointed. The Al a cart require men to wear long pants except the Japanese, as it is very hot in there. Breakfast and lunch where buffet at the Royal Service. No complaints. Grilled fish, prawns, and roasted ham. The only real thing which I didn't like was the butter. Had chicken wings, and grilled cheese one day by the pool snack bar, that was awesome. Drinks are good. Grab a mango daiquiri at the Royal bar. Fantastic. We had our bubbas and had no issues with them filling them with beer. We tipped a couple of cuc's. But you get the same great service either way. We only logged onto the wifi once. You get a card for an hour and used it in the Royal lobby, no issues.The grounds and the cleanliness of this hotel is outstanding. Hats off to the gardeners who work so hard.The golf cart service is great around the hotel again no issues.One day we jumped on the "on and off bus" which has a stop right out the hotel. 5 cuc's each for 24 hours, keep your ticket. You can then explore more of Varadero at your own leisure, and it's very safe.Would I come back to this hotel. Absolutely. Would I recommend this hotel. 100%. Unfortunately I can't comment on the other section, as we spent most of our time in the Royal Service section.Hats off to all the great staff.Be seeing you again.

  • Rosella G : Brampton, Canada
Best Beach in Varadero

Pros: Excellent service rec'd from Diasnielly in Buffet, over and above what was expected. Also from Dayllen at Racquet Club who made best margaritas. She was so accommodating and also went above and beyond what she was expected to do. Best beach in Varadero, clear blue, warm water. Thank you to Giovany at Beach Bar. Fast and efficient service. Grounds are beautiful, overall clean resort.Cons: The buffet was about a 3 star. No bacon or French toast. Bananas were cut up in little two inch pieces. Ham & cheese for omelette not available a few days. No variety. Hamburgers not available at beach rest. or 24 hour snack, we were told shortage throughout. Also could not get mojitos at lobby bar, no mint and no slush marjaritas, no blender??? really? 5 star and no blender. no air condition in piano bar, apparently not working. All in all disappointed with buffet and a la carte not much better.

  • Renald L : Ottawa, Canada
Alright, could be better

The food was good but some A la carte was total disaster, Top of the hill and Japanese were best. The check in was quick and staff very helpful. The room was spot on and always well kept, we had upgraded to a swim up, looking back this upgrade was a waste of money. The butler service is pretty much a waste other than running a bath or make meal reservation. Hotel grounds immaculate, the beach was disappointing, coral , broken shells littered the entire beach other resorts would have someone rake those away, my spouse cut her tow on a piece of broke shell. Miramar service was very bad, coffee was brought in one cup at a time, second cup would take for ever, noon service equally poor. Chef would be cooking lobster tail on the grill and after waiting 20 minutes informed they were all gone. Excellent lunch menu behind the pool bar however opened only 5 times over 10 days. Service on the beach very good.

  • Susan H : Surrey
Pretty setting

Very pretty grounds, plenty of trees (lots of shade) flowers and well maintained. Lovely open reception area (only place for wifi which was really slow so we gave up and went almost handset free - quite liberating) We stayed 10 nights, never been to an all inclusive before so a bit apprehensive. Needn't have been. The main restaurant, all meals served here, was buffet style. Plenty of choice of hot and cold and fresh cooked meats, fish etc. Three egg stations and a pancake stand at breakfast. We tried all the restaurants for our evening meals. SAKURA the Tepanyaki-style Japanese cuisine was excellent as was the Italian, Firenze. Our favourite lunch stop was the Raquet Club. Lovely sandwiches and cold beer - just right for a hot day. Plenty of sunbeds around the pool (which is fabulous) if you want to reserve with your towel at 7am!!! we preferred to take our sunbeds under the trees, a lot quieter once the all inclusive drinkers got started. The beach was fabulous and pretty empty most days. We were in an accommodation block right by the beach. Very quiet, enjoyed sitting on our terrace in the late afternoon. There was some form of entertainment every night. All very good. Plenty to do keep you occupied during the day if you want to do more than relax, swim and read.The drinks in our room were topped up every day. Good amount of toiletries and plenty of towels. Large walk in power shower and good towel service at the pool.My only gripe about the hotel was the bed and bed linen. The most uncomfortable bed i've ever slept in. The undersheet was plastic! not good in the heat. The sheets were ill fitting, woke up in a crumpled mess every morning. And the pillows were awful. the room overall was large though with a comfy sofa and armchair. The majority of the staff were great, very friendly and accommodating, doing their best to give a good customer experience.Overall we enjoyed our stay but we could have been anywhere in the Caribbean. So glad we spent 4 nights in Havana first to get a real Cuban experience.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hr snacks & drinks at Club House
  • A la carte dining w/reservations
  • 24 hr room service
  • Unlimited International & Domestic drinks
  • House wine w/lunch & dinner
  • Non-motorized watersports are subject to demand & weather conditions, time restrictions may apply, reservations required, all w/instruction & equipment:
  • Sailing
  • Kayaking
  • Catamarans
  • Snorkeling
  • Pedal boats
  • Surfing
  • Water-skiing
  • Banana boat rides
  • Scuba lesson & 1 dive at sea/person/week for certified divers only
  • Bicycles
  • Day & night tennis
  • Volleyball
  • Fitness centre
  • Aerobics
  • Indoor games room
  • Daily activities
  • Nightly entertainment
  • Nightclub
  • 434 suites in 12 buildings
  • Restaurants including 6 a la carte restaurants: French, Asian, Italian, Japanese, Caribbean/Seafood/Steakhouse and International (dress code & reservations required)
  • 24 hr room service
  • Club house
  • 6 Bars including Swim-up bar
  • Nightclub
  • Pools including 1 heated for Hacienda's Club guests
  • Jacuzzis
  • Golf practice range (fee)
  • Putting green (fee)
  • Tennis courts (fee)
  • Watersports centre
  • Gym
  • Indoor games room
  • Boutiques
  • Internet access (fee)
  • European Spa/wellness centre
  • Hairdresser
  • Car rental
  • Laundry service (fee)
  • 24 hr medical services (fee)

Junior Suite Garden View Rooms include:

  • 1 king or 2 twin beds
  • Air-conditioning
  • Satellite TV
  • Pay-per-view (fee)
  • CD player
  • Internet (fee)
  • Mini-fridge
  • Coffee/tea maker
  • Iron & ironing board
  • Full bathroom
  • 220V & one 110V - for shavers only (adaptors required)
  • Balcony or terrace w/garden view
  • Max occupancy 2 adults
  • Junior Suite Ocean View available
  • Deluxe Ocean View w/whirlpool available
  • Grand Deluxe Ocean View w/jacuzzi available
  • Honeymoon Ocean View available upon request

Optional Free Weddings & Vow Renewals - Please inquire for further details.

Honeymoon Bonus - Receive a room upgrade (subject to availability, upon check-in), a bottle of sparkling wine in the room, fruit basket in the room, private cocktail and dinner in an a la carte restaurant and one photograph. Request at time of booking. Proof of marriage required.

Upgrade Your Package - Upgrade to a Concierge Suite includes: private roundtrip airport transfer in destination, express check-in/out service, concierge service, 24-hour room service, nightly turn-down service, daily mini-bar refill, unlimited green fees, preferential restaurant reservations, dining at a private hill-top restaurant, private cocktail party, use of heated swimming pool. Please inquire for prices.

Seniors Bonus - Special rates available for guests that are aged 55 and over. Some restrictions apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Paradisus Princesa Del Mar
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Paradisus Princesa del Mar Resort & Spa
Auropista Sur, Ctra. Las Morlas, KM 19 1/2, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.