- What's Included
- All Inclusive Features
Location: On the beach, 10 minutes to town, 25 minutes from the airport.
We recently got back from our trip here and we had a very good time! I was a little worried before leaving with all of the bad reviews but I found that people were just being very picky. We booked through westjet vacations and it made everything super easy. They picked us up at the airport in a bus and took us right to the hotel, the first ones dropped off which was nice. Check in was super easy, took maybe 5 minutes and then we had someone take our bags to our room and give us all the info about the hotel.The room was clean but a little bit dated and could use a little bit of paint and smelled a little misty but that was mostly due to it being so humid in Cuba.The Playa Caleta and the Puntarena are sister hotels so you get access to both which is nice. The buffet is closed at playa caleta so you have to eat at the puntarena which is only a few minutes to walk to which isn't too bad. The buffet food was edible and repetitive but we always found something to eat and were never left hungry. Bring condiments and some seasonings if you can as the food does need some seasoning. The snack bar by the pool is were we always ate lunch, they serve hot dogs, hamburgers and ham and cheese sandwiches and some days had fries but at night was usually only burgers or sandwiches.The bartenders were friendly for the most part, I recommend tipping them up front for the first few days and then they will give you great service and make your drinks better. Also bring a travel mug or a bubba because they only use small plastic cups which can be annoying to have to keep getting drinks. The poolside bar is closed but the pool bar is open and you just have to get out of the pool and walk maybe 10 feet so it's not a huge inconvenience. There is no beach bar but if you bring a mug it's only a short walk to the beach from the hotels bars as the beach is right behind the hotel.The beach is very nice, we had no problems getting chairs on the beach but we were also there during the end of season. The water can be a little rough in the afternoon but is still very warm and a good place to cool down if you don't wanna swim in the pool. The pools are only open until 6 because they have to clean them and put chemicals in every night as there are no filters to clean it during the day.Going to town is simple there is a shuttle at 11 and 3 everyday that's takes you right down town or you can take a taxi for about 10 pesos which isn't too bad.Overall this is a good place to stay if you get a good price and aren't too picky about the small things. It is an older resort and they are slowly updating it but it's fairly clean, drinks are good, people friendly, and it's always nice outside so as long as you are there to relax, have some drinks by the pool or on the beach and enjoy Cuba I would recommend this place
I went to Varadero from April 6 till April 13, the hotel is rundown but clean, elevator takes a bit to arrive, front desk staff are nice and all the cleaning staff too. the food is not as good as i expected especially the snack bar, burgers are made with a mix of beef and bread crums inside sandwich bread, drinks are average and very little choice of liquors. room is always clean, air conditioning works great, i stayed in the 4th floor ocean view and its amazing! that was the most beautiful thing in the resort.Kids club has activities for children 4 and up, the swimming pool was closed for a couple of days and the swim up bar is always close. take a bubba mug from home because the bars are far from the beach, you will be ask to leave a 10 cuban pesos deposit for each beach towel, you will get your money back at the end of your stay when you take the towels back, take canadian dollars and exchange them inmediatly at the airport, you will get a better rate than the hotel. If you are planning to go somewhere, they have a bus at 11 am, after that you will have to take a taxi or you can wait for another bus at the next bus stop ( 2 minute walk ) you'll pay 5 pesos per person and you can ride into town and all the way up to the peninsula all day with the same ticket.
the rooms in the resort were OK best thing was the coffee bar, the staff was very nice but wait staff in buffet were not. Thank god we could eat next door as it was to say the least ok.place turns into a ghost town after 6pmdouble decker bus doesn't come down that farbeen to cuba 6 times and stayed at a lot of 3 and 3.5 stars and they were palaces compared to there
The hotel is pretty run down and not very clean. Buffets were not great. Dishes were dirty but the a la cartes had pretty good food. As well as the lunch buffet by the pool was usually good. Staff were not helpful or friendly except asking my husband if he wanted cigars or something else to smoke.Kids club was never open the whole week we were there so if you were looking for activities for kids look someplace else. The distance from airport good, the beach is beautiful and the pools were nice.Lady at snack bar didn't want to cook us burgers said would take 20 minutes told us to go to buffet. We said we would wait she was not happy. She couldn't socialize with her friends then.
This hotel is dirty and pretty much everything is broken. In our room the toilet leaked the shower worked sometimes as long as people in close rooms were not showering and almost all the lamps furniture ect was broken. They advertise kids club which is hardly open even though it says it is, they advertise mini golf and then have a cardboard cut out with a few holes in the bottom. The have a game room that has two broken pool tables that are missing balls. The staff is rude and unhelpful and basically doesn't give a crap with the exception of our Maid who tried her best and a few of the barstaff. The lady in the store was nice too. The busses to take you to down town often don't show and leave you stranded so I wouldn't bother and just take a taxi instead they are pretty good expecially the old fashioned care ones! The one pool on the beach fun for life side was ok but the other one on the playa caleta side was run down. The dishes were often dirty with garbage everywhere. If you are gonna eat make reservations at the resturantes or go to the beach fun for life side because the buffet is terrible. Cuba is beautiful but stay somewhere else!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining, reservations required
- Afternoon tea & snacks
- 24 hour Domestic & select International drinks
- Beach & pool lounges & towels
- Pedal boats
- Water polo
- Beach volleyball
- Table tennis
- Daily activities
- Shuttle to downtown Varadero, 4 times per day
- Nightly entertainment
- 225 rooms in 9 storey building
- 1 buffet & 1 a la carte restaurant
- 3 Bars including Pool bar, Piano bar
- 2 pools
- Fitness centre
- Internet access (fee)
- Massages (fee)
- Medical centre (fee)
- Golf nearby (fee)
- 1 queen or 2 twin beds
- Cable TV
- In-room safe
- Full bathroom
- Ocean view
- Max occupancy 3 persons
For the Kids - Kids ages 4-12 can enjoy the Mini Club.
Singles Bonus - Pay double occupancy rate. Date restrictions apply. Please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Ave. Kawama y Final, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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