ROC Arenas Doradas
- What's Included
- All Inclusive Features
Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.
We started off our tip and where asked to pay for our Safe to lock up our valuable items in our room 14 pesos for 7 days. I've never seen this!Rooms are outdated, to start my week we had a hair dryer that looked like a vaccum and didn't work well. By the end of our stay they changed it for a new one which worked great. we where in block B in room 315. Our cleaning lady was great, friendly and our room was clean. 1 positive for our stay. DO not expect any drinks in your fridge as indicated in the reservation. We had none of that during our stay.At one time we lacked hot water and no towels in our room... twice. Food at the buffet was ok nothing special... it's cuba. It took us three days to figure out who to go see at the buffet for any service or even smiles. This team of employees where GREAT the only smiles we had in the resort. Vladimir, Chavelys, Letys and Yuliana they where great and provided 5 star service morning and lunch at the buffet. Snack bar is great for hot-dogs and fries... stay away from the burger it is raw meet. they also provid great service at lunch time Arelys and her partner where great also. You will need to get your beer at the bars firt, no alcool at the snack bar nor beech buffet on certain days. They would lack hot-dogs, fries and ognions at this snack bar. This is a big issue they allow tourists to visit the resort for one day and this causes the visitors that are there on a week or two trip to not have towels, certain foods and drinks. Stay away from the beech buffet my friend got extremely sick. Except for the people mentionned above and our gardener no one smiles in this resort and seems to hate there job!!!!!We got our sandales stolen on the beech!!!The beech is beautiful and the free shuttle to veradero is the only good thing about this resort. If you visit Varadero go to the Beetles club it is a great
This was my 10th trip to Cuba, a country I love and look forward to seeing every year, but this is the first time I've had to suffer through so many bug bites! I'm not sure what sort of bugs were doing all the damage, but there were mosquitos all over the place so I'm guessing it was them. Weird bites too, huge welts with little blisters, and beyond itchy. This resort has a "river" thing running thru parts of it, and it might be that that is contributing to the problem. I didn't see any sort of spraying going on, so it doesn't look like this issue is being addressed at all. I brought bug spray with me, but it didn't have any affect on keeping them away. I stayed at a resort just up from this one last year, and they did spray there, and the bugs were not an issue. For this reason alone, I won't return to this resort, not worth the grief.
Spent one week in April with my friend. Loved the resort. The beach is gorgeous. The rooms are dated but clean. The food was not excellent, but there was always something you could find to your taste. There were not enough towels at times, but that week the hotel was full to its capacity, and the staff was working very hard to satisfy their clients. The night entertainment was excellent, the staff was friendly. Especially Amaury at the disco bar was so nice and pleasant. Overall had a great time there.
Nice resort. The food was good- it removed any stigma I had about the food in Cuba. Never went hungry and I actually like the catsup. The staff was very friendly and humble. They work hard for their money. Bring some things to give them. Women love Venus razors and men Axe products. But I would say they like clothes like tank top, shorts and shoes. Bring your own toilet paper as many places don't have any as they want to sell you some. Although I gave them tampons and pads and they accepted that as "payment". The beach is the most amazing I've been to. Very clean but wear bug spray as I got bit a lot. The entertainment was good too. The burgers by the pool are delicious. And the BBQ by the beach is the best! Getting towels was difficult; next time I'm bringing my own. But overall, we would be back as it was a pleasant week.
Book this quick getaway 3 nights/4 days via Sunwing for myself and 2 kids (3 & 10 yrs old) at this "4 star" hotel and it was the worst experience I've ever had in traveling in all of the Caribbean. Front desk wasn't helpful at all. No "hi, how are you? Welcome!" Just " name?" No information on the basic layout of the hotel. I had to ask questions to get answers as basic as where's the buffet? Our room was 515 close to pool & beach, but far from the main building. Bathroom was disgusting with moldy shower curtains being held up by a broomstick. Pillows smelt wet. Sand was leaking from a crack in the ceiling onto the bed, which kept freaking us out because we thought they were ants. AC worked. There was water. Our room was cleaned everyday, but the bathroom ( and all bathrooms on this resort) just made me gag every time I entered. "You don't go to Cuba for the food" I was told, and that was very true. It wasn't terrible, but it wasn't great. Just ok. My biggest issue was that in the 11 times we ate there, only once did someone offer myself and children for a drink. Just asking or finding a glass to drink with was a chore in of itself. People were being served all around us, but they couldn't be bothered to ask us. Same thing with clearing plates. If you want a tip, I'm fine with doing so, but can I at least be offered something in exchange....like, service? I have never wanted to leave a vacation so badly. The room and the service I received we was terrible for an all inclusive. I didn't have high expectations, but I didn't think they'd be lowered to an all time low. The only good thing was the beach. That's it. If you want a beautiful beach, they have it. So, tl-dr, good beach, terrible service, ok food, very basic and moldy room.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- 24 hour snacks
- Unlimited drinks 24 hours at lobby bar
- Non-motorized watersports (subject to availability & excluding sailing)
- Daytime tennis
- Cocktail-making lessons
- Caribbean dance lessons
- Billiards, darts & table tennis
- Shuttle to downtown Varadero 6 times per day (3 in the morning & 3 in the afternoon
- Transportation to Colonial Havana with 5 hours free time (1 per week and based on availability)
- Daily activity programs
- Nightly entertainment with international shows and theme nights
- 316 rooms
- Massive freeform pool with a sunken pool bar
- Kid's pool
- 1 Buffet restaurant
- 2 a la carte restaurants (reservations required)
- 'Natura' restaurant for vegetarian and diabetic meals
- Pool side snack bar
- Grill bar
- Lobby bar open 24 hours
- Watersports centre
- Tennis courts
- Shopping arcade
- Internet (fee)
- Car and moped rental
- Golf nearby
- 1 king or 2 queen beds
- Satellite TV
- In-room safe (fee)
- Bathroom with tub, shower and hairdryer
- Balcony or terrace with garden/pool or oceanview
- Max occupancy 3 persons
For the Kids - Mini Club for children ages 4-12 years.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
ROC Arenas DoradasVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Varadero km 17 Playa de los Tainos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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