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ROC Arenas Doradas

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Our Opinion
Mixed opinions on this hotel. The grounds and beach are very nice, but the food at this resort is below average for a 4 star. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.

Overview
The distinctive and natural design of this 316-room resort creates a peaceful setting. Beautiful walkways lead you to a magnificent white sandy beach.

Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.

tripadvisor Traveler Reviews
  • Lijanela R :
Sunwing rates this hotel 4 stars, what a ripoff.

The only good thing about this hotel is the beach. Hotel is old and in need of repairs, our room was disgusting( dusty, moldy, not painted probably since the hotel was open). Staff in the hotel was not very friendly they looked tired of everything. Food in the main restaurant was beyond cheap, they had birds fly around while you eat." Restaurant" at the beach mainly had hamburgers (gross) and hot dogs for lunch and is closed when raining- huge hole in the roof above the food stand. All in all very disappointed in " 4 star secret deal" from Sunwing.

  • James C :
Avoid!

Stayed here for a couple of nights whilst in varadero to make the most of the 'best beach in Cuba'. The beach was great, arguably not the best but definitely worth a visit, although not through this hotel!The rooms were massively overpriced, and very basic! The staff were remarkably unfriendly and unhelpful, making us jump through hoops looking for our reservation. The hotel itself was full of American holiday goers, getting as drunk as they could all day long, and ruining an altogether peaceful holiday!The food at the all inclusive buffet was beyond cheap, and almost inedible at times!! The staff left the food out until the end of the session, meaning it was dry and had flies all over it! I understand that all inclusives are meant to be cheap, but this was next level. Charging huge prices for rooms for a below average service! Avoid!!!

  • TurismTravel : Toronto, Canada
Turism and travel.

Nice cabins, very well located, closer to the beach.amazing swimming pool, and water bar services.Huge entrance, very hight ceiling colonial style.Bar in a lobby served in glass vase...we love that.nice and cute sculptures in a lobby, Unique.

  • sterman c : burnaby
My two week 40 birthday

Okay the food was not that bad since all i hear is the food is terrible my room was clean not one bug but i brought Raid big bottle.The waiters and house keepers and grounds workers were amazing the cooks were awfull they were very creepy towards my wife they were very unprofessional there were times they would pick up your hot food but right before touch raw meat i also witnessed them dropping flippers and just using them again gross.One last thing buffet needs a fan windows way to hot plus raw meet sits in boiling conditions also open windows or buy some fans or install air con because the restraurant is fudging disgusting.Entertainment staff is okay they are good at giving away vodka but did not do good job with pool games like volleyball and water polo they were more interested hitting on young girls and selling cigars but beach amazing rock show the best the coffee shop rocks my socks and get some fans for disco and get a real dj because he sucks one more thing calling my room at 1200am and0600 am because there is a alarm is bull get of youre but and fix it dont wake me up. But i wll say grounds are amazing and i would go back if it were cheap still had a good time considering its cuba and get new beds its like sleeping in a detox center lol

  • westcnd : saskatchewan
Cant beat the Beach!

This was my first trip to Cuba, and I was not disappointed. But first, let me clarify...if you are extremely fussy, and want to be treated like a princess, pampered and expect world class food...maybe Cuba isn't for you. I would say the only explanation I have for the vastly differing reviews is that 1) some people have extremely high (perhaps unrealistic?) expectations and are disappointed, or 2) I think to a certain extent, whether it is lack of money or resources, maintenance and upgrades to aging resorts is challenging, and as a result there is inconsistent quality...not every room is good, not every room is bad, so it's a bit of a toss up what you might get?At any rate, my room was just fine, clean and was kept clean throughout our stay, a/c worked great.Check-in: Excellent. We arrived at 10:30 pm, front desk was fast, friendly, and the fellow who escorted us to our room on a cart was friendly, and went over everything in the room, plugged everything in, made sure it worked and we knew how to use a/c. Food: Adequate. I had fairly low expectations just from what I had heard about food in Cuba, but was mostly fine. I actually spoke to someone who has been to Cuba several times and they said this had the best food they've had. I could always find something I liked, maybe not a lot at some meals, but something. Pool snack bar, very good. Recommend Cubana sandwich, you get fries, ask them to grill the bun and it's the best!Best part of trip for me was the beach and water...beautiful, nothing but sand bottom, didn't have to fight for chairs...if there were none, by the time we went in the water for a bit, some would open up. Pool and pool bar was excellent too...always chairs available. Animation team was just so-so, pretty limited both in terms of duration and variety.Other highlights were the location and vibe of resort. Location was good for me because not right in the town of Varadero, so not as busy, but close by cab or bus if you want to venture in. I also loved the casual atmosphere of the resort. Perhaps is busier at other times, but while we were there was fairly quiet and relaxed, and I enjoyed the casual vibe.I would not hesitate to recommend this resort, and in fact might be nervous to take my chances on another property if looking for a value-priced hotel in Varadero area. Knowing what I got, I would pay 1000-1200 to go again, but not sure if I would pay say 1400 (CND).

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • 24 hour snacks
  • Unlimited drinks 24 hours at lobby bar
  • Non-motorized watersports (subject to availability & excluding sailing)
  • Daytime tennis
  • Cocktail-making lessons
  • Caribbean dance lessons
  • Billiards, darts & table tennis
  • Shuttle to downtown Varadero 6 times per day (3 in the morning & 3 in the afternoon
  • Transportation to Colonial Havana with 5 hours free time (1 per week and based on availability)
  • Daily activity programs
  • Nightly entertainment with international shows and theme nights
  • 316 rooms
  • Massive freeform pool with a sunken pool bar
  • Kid's pool
  • 1 Buffet restaurant
  • 2 a la carte restaurants (reservations required)
  • 'Natura' restaurant for vegetarian and diabetic meals
  • Pool side snack bar
  • Grill bar
  • Disco
  • Lobby bar open 24 hours
  • Watersports centre
  • Tennis courts
  • Jacuzzi
  • Shopping arcade
  • Internet (fee)
  • Car and moped rental
  • Golf nearby
Hotel Rooms include:
  • 1 king or 2 queen beds
  • Air-conditioning
  • Satellite TV
  • In-room safe (fee)
  • Mini-fridge
  • Bathroom with tub, shower and hairdryer
  • Balcony or terrace with garden/pool or oceanview
  • Max occupancy 3 persons
Kids Stay Free - 1ST child 2-12 yrs stays, plays & eats free when sharing a room with 2 adults. (Limited amount of rooms available) Just pay a special airfare. 2ND CHILD 2-12 YRS pays a special child rate.

For the Kids - Mini Club for children ages 4-12 years.

Honeymooners - Receive an upgrade to a Suite (subject to availability at time of check-in) plus a bottle of rum and fruit basket in your room on arrival, and a special lunch. Subject to change. Request at time of booking. Proof of marriage required at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
 

Resort Location Map


  • ROC Arenas Doradas
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Roc Arenas Doradas
Autopista Varadero km 17 Playa de los Tainos, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.