ROC Arenas Doradas
- What's Included
- All Inclusive Features
Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.
My partner and I just landes this morning after staying a week here. This was my very first vacation and our first together. Obviously, I have nothing to compare to, however, I don't understand the bad reviews. To leave a review about flies in a restaurant (it literally happens EVERYWHERE in warm climates and no matter what you try to do), or about loud teenagers (they're on vacation too!), or even complaining about the smell of cigars (Hello- it's CUBA!!) is not the fault of the hotel. These problems can occur anywhere in the world and to fault the hotel is crazy.That being said, we had an AMAZING time...Clean rooms. Extremely friendly staff. Pool was well maintained. Water in room was hot. Food was good. Amazing entertainment. We would definitely return again. Special shout-outs to Daisy and Dayana at the pool bar- BEST PINA COLADAS EVER, Jorghito (spelling?) & Jose C at the lobby bar, and the amazing entertainment crew. We had the time of our lives!
This is the 3rd time in the past 2 years that I have been to this resort. I have nothing to complain about at all. The food is always good, the beach is INCREDIBLE and what can i say about the staff. They absolutely treat you like gold!Daisy, Dyana and Vitico are THE BEST EVER...they are always smiling and make you feel very special. Eduardo and Chavelys in the Buffett are an absolute bonus having on staff!Thanks Roc Arenas Doradas for always making my stay enjoyable!
We were here from December 26 - January 2, 2018. Had a great time. First time to Cuba, so I wasn't sure what to expect. Heard so many different stories from different people. Rooms were clean and A/C worked great. (They had coffee machines in the room, but no coffee, we ended up buying some instant coffee down at the store in the resort) The employees were very friendly. The beach was beautiful and the pool was great too. Entertainment throughout the day by the pool, as well as in the evening. New Years Eve was big bash with lots of music and dancing! The food was as most would expect in Cuba. Although they had an extra wonderful spread on New Years Eve. I would most definitely go back there again, and can't wait to go.
My brother and I stayed at this resort for seven days, this being our second stay at Arenas Doradas. Compared to 2008--the last time we stayed at the resort-- the food selection has improved considerably along with the quality of nightly entertainment. Many people in this thread complain about both, but I have to say that we saw a marked improvement and appreciate the efforts that have been taken by hotel management and staff over the years.For the most part, our room was in good order. There was an issue with the corridor light, but the staff tried to fix it promptly. The water pressure on the shower heads should definitely be strengthened. There should be more staff working at the overnight/24 hour pool bar to accommodate increased demand, especially for those who arrive after the dinner buffet is closed. The resort management should seriously consider extending the check out time to 3:00p.m instead of 12:00p.m to accommodate the needs of those staying at the resort. Our flight was scheduled for 9:00p.m, but we had to check out at 12 p.m, which was inconvenient. I do not think it's reasonable to expect guests to spend another 25 CUC for managing their flight time (this is typically beyond people's control).As far as service is concerned, there were a number of workers who went out of their way to make our trip enjoyable and memorable. I had the misfortune of catching a cold midway through our stay, so I am especially grateful for the diligence and kindness that was shown by the following staff: Patricia from the breakfast and lunch buffet, Eduardo from the dinner buffet, Arleys from the Pool/Snack Bar, and Maria from the Cafe Bar. These workers are a great asset to the resort.. The ladies at the reception staff were also terrific. I have in mind the "Ailrma" group--Zoya, Mary, Ailema, Osleidys, and Kenyi. In our seven day experience, service at the reception was courteous, efficient and professional. I have far less kinder things to say about Sunwing. Sunwing managed to delay our bus trip back to the airport and then, to add insult to injury, delay our flight without communicating anything to passengers at any point. Very unprofessional and insensitive on their part. Otherwise, I would definitely return to Arenas Doradas again. There is room for improvement, of course, but this resort--considering the price and location--fares well compared to similar resorts. Some miscellaneous items. WIFI generally works well and costs 1.50CUC/hour. The WIFI card that's purchased can be used in the airport as well. Renting a safe costs 2CUC/day stayed. Snorkeling costs 20CUC.
Confused as to why it is listed as a 4 star when I booked and at the hotel, but then on here I see 3 star? Either way it is a 3 star for Cuban standards meaning a 2 star type of resort. Food was nothing special and the rooms were horrible. My bf and I had bug bites from who knows what all over that were itchy the whole trip. Also the rooms smelled. Those were the biggest concerns for me really. Everything else as far as pool and beach go is pretty standard for most places in Cuba. Will not stay here again
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- 24 hour snacks
- Unlimited drinks 24 hours at lobby bar
- Non-motorized watersports (subject to availability & excluding sailing)
- Daytime tennis
- Cocktail-making lessons
- Caribbean dance lessons
- Billiards, darts & table tennis
- Shuttle to downtown Varadero 6 times per day (3 in the morning & 3 in the afternoon
- Transportation to Colonial Havana with 5 hours free time (1 per week and based on availability)
- Daily activity programs
- Nightly entertainment with international shows and theme nights
- 316 rooms
- Massive freeform pool with a sunken pool bar
- Kid's pool
- 1 Buffet restaurant
- 2 a la carte restaurants (reservations required)
- 'Natura' restaurant for vegetarian and diabetic meals
- Pool side snack bar
- Grill bar
- Lobby bar open 24 hours
- Watersports centre
- Tennis courts
- Shopping arcade
- Internet (fee)
- Car and moped rental
- Golf nearby
- 1 king or 2 queen beds
- Satellite TV
- In-room safe (fee)
- Bathroom with tub, shower and hairdryer
- Balcony or terrace with garden/pool or oceanview
- Max occupancy 3 persons
For the Kids - Mini Club for children ages 4-12 years.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
ROC Arenas DoradasVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Varadero km 17 Playa de los Tainos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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