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ROC Arenas Doradas

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Our Opinion
Mixed opinions on this hotel. The grounds and beach are very nice, but the food at this resort is below average for a 4 star. Please note that hotel standards in Cuba tend to be lower than in other Sun Destinations. Unless travelers are familiar with the resort or Cuban hotels, we typically recommend that travelers book a minimum 4 star resort when traveling to Cuba.

Overview
The distinctive and natural design of this 316-room resort creates a peaceful setting. Beautiful walkways lead you to a magnificent white sandy beach.

Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.

tripadvisor Traveler Reviews
  • olliecraw : Saint John, Canada
Arelys, Ruddy and Jorgito

When I visited Roc Arena Doradas with my family we got treated just like family. My brothers and I quickly made friends with Arelys and Jorgito who prepared up amazingly. They warmed up to us and we're nothing but nice and I miss them already. Ruddy was very quiet but splended to see every day. We love and miss them every day and wish nothing but to see them again. I hope all is well with them and I love them so much

  • greciantraveller :
Great Resort!!! Great Staff!!! Going Back!!!

My family of four visited Roc Arenas for two weeks in July of 2016. Why have I waited six months to write this review? Sometimes life gets so busy it is difficult to complete everything on your to-do-list. However, we loved our stay so much that I wanted to write this review no matter how long it took me to write it.Roc Arenas has everything going for it. A beautiful property, perfect beach, great food, fantastic staff and all this for a very affordable price. You can't go wrong.The Beach: Perfect! Nothing but white powdery sand and crystal clear water that stays shallow for quite a distance. You won't find a better beach anywhere. There is never a problem getting a chair and umbrella and the beach bar is excellent and right on the sand.The Property and Pool: The property is absolutely beautiful and well taken care of by very hard working gardeners. It is so pleasant to walk the grounds. Beautiful tropical plants and flowers, lots of palm trees and a very clean man-made stream that winds through the property with many Venetian style bridges that are simply magical.The pool is large and clean with a swim up bar and is a lot of fun during the afternoon. We spent our mornings at the beach and our afternoons at the pool listening to great music while playing volleyball and water polo.The Main Buffet: Don't listen to what people say about Cuban food. We loved the food at this resort. The Main Buffet has excellent food and a really good variety. I ate different meals every day. During breakfast I loved the freshly squeezed juice bar and the excellent options of breakfast foods. During dinner I always had something different to eat and the food was excellent. I was very impressed with the huge international cheese table at each meal. Very impressive selection.The A La Carte's:: We ate at the Italian and Natura a la carte restaurants and loved the food and our experience. The Italian served huge delicious portions. Each guest leaves with food to go because there is so much food served. The servers were so much fun and we asked the Chef to come out and the entire restaurant gave him a huge round of applause.The Rooms: Spacious, extremely clean, beautiful modern bathrooms and great air conditioners. For the first week we were in the 600 section and for our second week we were in a family suite near the Buffet and both were excellent. The suites had two large rooms, a kitchen and dining area, a little living room set, a big bathroom and two large balconies.The Staff: Now I must review the best part of Roc Arenas and that is the staff. i can't wait to go back to see this wonderful group of people again.The Managerial Staff: The first person I need to mention is the General Manager Agustin. What a wonderful man! We had a minor incident with another guest and we went to Agustin to inform him of the situation. He handled it so well He immediately met with us and resolved the situation right away. I have never been more impressed with a manager. My family and I would like to thank him for his kindness, sensitivity and generosity. The managers under him are also outstanding. Berta, Yoly and the Head of Security (I'm sorry for forgetting your name) were wonderful. They were all so kind, accommodating and caring. This is a great team!Main Buffet Servers: I would like to point out two servers that were outstanding and treated us like family. They were Vladimir and Damaris. Every day they welcomed us with smiles and kindness. They had our table ready for us and and did everything they could to make our dining experience perfect. On our anniversary Vladimir brought us a beautiful cake and sketched a picture of Mickey and Minnie Mouse in love in front of a heart. By the end of our two weeks we felt as though they were close friends. We miss them very much.The Snack Bar Servers: The Snack Bar is a nice little restaurant right beside the pool. During the day it serves hot dogs, hamburgers, sandwiches, fries and ice cream. We ate there most lunch hours. The two servers, Ruddy and Arelys were fantastic! Since we ate lunch there almost every day Ruddy would always have our table ready and often the food was at our table just as soon as we were sitting. Arelys would make us the best cup of coffee. Sometimes her shift would be over but would still stay to make us coffee. On our last day we were the only ones in the restaurant and they sat with us and we just talked like we were old friends.The Entertainment Staff: Yuya was an amazing member of the animation team. She always had a smile on her face and did a wonderful job joking with everyone and making people feel great. She was so much fun!Two Special Chefs: All the staff preparing food in the Main Buffet were excellent but two really stood out. The first is Rafael, the live pasta chef during dinner. He made each past dish into a show. He cooked with so much joy. He was wonderful with children and would come out from his cooking station and hand deliver the plate to ladies. He treated my children with so much affection. On our last day he hugged my son and told him, "You're my son.". The other chef that stood out was the wonderful man who grilled the pork, beef and chicken during dinner. I'm sorry that I have forgotten his name but he was so kind and welcoming. He was a real gentleman and treated us very well. Other Staff: I must also congratulate all the hard working gardeners who are out all day keeping the grounds spotless. The maids who keep the rooms beautiful and clean, The girls in the Coffee Bar who make delicious coffee and Maria at the front desk. She was the first person we met at the resort and was wonderful. I know the review was long but my family and I really enjoyed our two weeks at this resort and want to congratulate them for helping us have a great holiday. We can't wait to go back in July of 2017. We have never gone to the same resort twice. This will be the first time going to the same resort a second time. We can't wait to see all the staff again. This place really feels like home.

  • L778JProbinc : Lloydminster
Winter escape

We enjoyed our stay at the resort. The rooms were dated but exceptionally clean! That made me very happy😊. We had been told how beautiful the beaches were in Cuba and we were not disappointed. Typically we are pool people but the beaches were too beautiful to not spend time on. Most of the staff at the resort were outstanding and were so very kind to us. Visit the coffee bar in the lobby for a truly wonderful cafe con leche or an americano. Both were fantastic and the ladies working there are wonderful. The food was very good and plentiful.Overall a fantastic experience!

  • franccLaval : laval
WE HAVE ADOPTED THIS PLACE

The site is exceptionnel ...The personal is always there to help you .....the beach is perfect ..............the gardens are well maintains .... special thanks to Yoly Adelis Daisy Reina Carmen Pepe Raphael and many more ......see you soon.

  • BrendaW2410 : Edmonton, Canada
4th time back

This was our 4th time at this resort so obviously we love it. We have been to Varadero several times, but like this resort the best. They have redone the buffet area, which is much better than before. love it. The food is always good at this resort and the staff are amazing. Very friendly!!! The only time I saw a resort staff member being rude was when a guest was being quite verbally abusive toward the staff. Drinks are the usual and not at all watered down... I have to ask them to put "little rum" in my drinks. We went in September, so it wasn't that busy... a lot of Europeans and Canadians is pretty much it. That is until a couple of days before we left. About 200 high school kids from Argentina arrived and peace and quiet was gone. They kinda took over. They were rude, which is not at all the resorts fault but the resort could have planned the rooms better, the brats should have been in the buildings closest to the main building, they were spread all over the resort therefore disturbing all the other guests. They partied in the buildings and even walking back to their rooms they were loud and obnoxious. This could have been avoided if they were in the buildings closest to the main building all together. I've never had this experience before here, but this was disturbing. One more thing, just a mention, please clean your dishes better, many times I saw dirty plates, bowls and glasses in the buffet. Would I go back? absolutely!!!! Hopefully next time we aren't there when high school brats are there.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • 24 hour snacks
  • Unlimited drinks 24 hours at lobby bar
  • Non-motorized watersports (subject to availability & excluding sailing)
  • Daytime tennis
  • Cocktail-making lessons
  • Caribbean dance lessons
  • Billiards, darts & table tennis
  • Shuttle to downtown Varadero 6 times per day (3 in the morning & 3 in the afternoon
  • Transportation to Colonial Havana with 5 hours free time (1 per week and based on availability)
  • Daily activity programs
  • Nightly entertainment with international shows and theme nights
  • 316 rooms
  • Massive freeform pool with a sunken pool bar
  • Kid's pool
  • 1 Buffet restaurant
  • 2 a la carte restaurants (reservations required)
  • 'Natura' restaurant for vegetarian and diabetic meals
  • Pool side snack bar
  • Grill bar
  • Disco
  • Lobby bar open 24 hours
  • Watersports centre
  • Tennis courts
  • Jacuzzi
  • Shopping arcade
  • Internet (fee)
  • Car and moped rental
  • Golf nearby
Hotel Rooms include:
  • 1 king or 2 queen beds
  • Air-conditioning
  • Satellite TV
  • In-room safe (fee)
  • Mini-fridge
  • Bathroom with tub, shower and hairdryer
  • Balcony or terrace with garden/pool or oceanview
  • Max occupancy 3 persons
Kids Stay Free - 1ST child 2-12 yrs stays, plays & eats free when sharing a room with 2 adults. (Limited amount of rooms available) Just pay a special airfare. 2ND CHILD 2-12 YRS pays a special child rate.

For the Kids - Mini Club for children ages 4-12 years.

Honeymooners - Receive an upgrade to a Suite (subject to availability at time of check-in) plus a bottle of rum and fruit basket in your room on arrival, and a special lunch. Subject to change. Request at time of booking. Proof of marriage required at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
 

Resort Location Map


  • ROC Arenas Doradas
    Varadero,Cuba

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Roc Arenas Doradas
Autopista Varadero km 17 Playa de los Tainos, Varadero 42200 Cuba

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.