ROC Arenas Doradas
- What's Included
- All Inclusive Features
Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.
I'll first say that we were evacuated here from Cayo Guillermo in the days before Hurricane Irma.. What a dump! First room we were sent to was filthy, bed had been slept in and on checking pillows found them to be absolutely disgusting. They then moved us to a suite, where we dropped our bags quickly in order to try and get some food before going to bed as we'd just made a 10 hour coach journey. On return to the room I pulled back the sheets to find the bed crawling with insects I'd guess about 100-150.. At this point my wife was in tears.. We made our way back to reception where there were dozens of other guests complaining of similar filthy rooms. When I informed the receptionist of the room condition to my astonishment she asked if we could just sleep in it for that night and the bed linen would be changed the following morning.. Now some folks may say " oh but they weren't expecting you" Ok so the rooms lay filthy until they get a booking???I'm not going to rant further as I can't be bothered, all I'll say is the food was awful, lots of folks with stomach upsets and the only cold drink in the place seemed to be beer.. Needless to say I'll never set foot in the place again.. On the up side, the room structures were strong and withstood the hurricane and a palm tree falling onto our room roof.. So every cloud does have a silver lining...
well we ended up here because we book the lucky deal trip i must say when we got the the wife did not like it we got into our room and there was ants all over it so i went told the front desk and to our surprise it was taken care of it right awaythe resort as it turns out was not bad at all i been to cuba many times i will say it was not the worst or the best it was in between The only thing i would say that was very bad was the service in the buffet in 5 days going to the buffet 2 times some one came over and asked what we would like to drink so that is 15 meals and only 2 times The food was not bad but same stuff lunch and dinner chicken and pork sometimes beef Now the big one we where there when Irrma hit i must say the resort was great to us they made sure everyone was safe had food and water at all times there staff went to each room to check on people and to bring the food and water they went out in that storm to protect there people staying with them for this reason i would tell any one that this place is great they did what they had to do and top notch doing it out of 10 i would give them 100 great job Roc Arenas Doradas
We stayed heer June 2017. I have been to Cuba 3 times already and this was by far the best hotel we have stayed at yet. This is a very small resort very close to the beach. Every morning we were greeted at the breakfast buffet by wonderful staff with our table already prepared for us. As soon as they seen us coming they would have my coffee and orange Juice ready. There was always something to find to eat you would never starve. the main lobby bar staff as awesome they were always there with drinks when you walked up to the bar. always filled up our water bottles with wonderful lemonade for when we where heading out for the day. The beach was beautiful and clean and you could walk forever. There were lots of beach activity's to do and the snorkeling trip offered on the beach was well worth it (And so were the photos we bought of our snorkeling trip) staff was so friendly in the whole resort.But bring a can of mosquito spray lots of bugs. we also sprayed down the beds and room before we went to the evening shows and had no issues with bugs in our room from then on. the pillows are not great but for a week you will survive. best hidden gem in Cuba cant wait to return!
Great hotel, friendly staff, food ok, beach excellent. During and after the hurricane IRMA everybody worked so hard to make tourists happy.What I heard from one of the representative all of the hotel in Varadero will be closed for a few weeks to clean everything up
After i demanded to leave "Starfish"......see review, my rep recommended this place so there i went.After starfish everything about this hotel seemed much better,the customer service was good and most importantly the restaurant had much less flies as it was air conditioned. It was also a tired looking hotel drapes ere hanging off older furnishings but it was clean,the Ac worked well,lots of hot water. I must say that the pillows leaves a lot to be desired they were long and flat and offered no head support. The food by Cuban standards you will find passable..........nothing to write home about but you can always find something to fill your plate with. The hotel charges 2 cuc a day for the use of the safe which i found to be nickle and diming just factor the cost of the safe into your pricing and be done if no one uses it then you have yourself 14 cuc at the end of the week for free but most people like to lock their passport and money away so why charge seperate for what other cheaper hotels offer for free.I did see one lobby bartender give his face a thorough washing in the sink behind the bar then wipe his face with the bar napkin.................so not right but these are the sort of things the cubans do that you will not see in any of the smaller Caribbean Islands. I also found that there was lots of mosquitoes around so bring lots of repellent,i had the hotel bring a can to my room at nights and give it a good spraying and that kept them at bay.The entertainment staff is outstanding Eddy and the others are great host and all round nice guys.But overall a good hotel choice.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- 24 hour snacks
- Unlimited drinks 24 hours at lobby bar
- Non-motorized watersports (subject to availability & excluding sailing)
- Daytime tennis
- Cocktail-making lessons
- Caribbean dance lessons
- Billiards, darts & table tennis
- Shuttle to downtown Varadero 6 times per day (3 in the morning & 3 in the afternoon
- Transportation to Colonial Havana with 5 hours free time (1 per week and based on availability)
- Daily activity programs
- Nightly entertainment with international shows and theme nights
- 316 rooms
- Massive freeform pool with a sunken pool bar
- Kid's pool
- 1 Buffet restaurant
- 2 a la carte restaurants (reservations required)
- 'Natura' restaurant for vegetarian and diabetic meals
- Pool side snack bar
- Grill bar
- Lobby bar open 24 hours
- Watersports centre
- Tennis courts
- Shopping arcade
- Internet (fee)
- Car and moped rental
- Golf nearby
- 1 king or 2 queen beds
- Satellite TV
- In-room safe (fee)
- Bathroom with tub, shower and hairdryer
- Balcony or terrace with garden/pool or oceanview
- Max occupancy 3 persons
For the Kids - Mini Club for children ages 4-12 years.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
ROC Arenas DoradasVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Varadero km 17 Playa de los Tainos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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