ROC Arenas Doradas
- What's Included
- All Inclusive Features
Location: Directly on the beach, 10 minute drive to town & 35 minutes from the airport.
Pros:-Room was "clean" besides the stains on the shower curtains and pillows.-Beautiful beach-Nice pool if it wasn't so foggy-only waiters and coffee baristas are niceCons:-They didn't change our towels for 3 days because they ran out (how do you run out of towels at a hotel???)-flies, flies and more flies-No AC in dinning areas. It's too hot to even eat in there-food is absolutely terrible even the pasta tastes like it's drenched in water-staff seem bothered all the time, I was uncomfortable even asking for anything and when I did they would even roll their eyes or give attitude!! their answer is no allll the time. All the time they would just get rid of you and tell you to go to customer service.-Their credit card machines are constantly broken -bed sheets, curtains and pillows have stains on them- Don't buy anything at the hotel, everything is cheaper at the airport by half the priceCONCLUSION: If you only want a nice beach and a roof over your head then it's ok for the price but don't bother asking them for anything or expecting anything more. A smile will only come for a short period of time if you tip them. It' my first time at a 4 star hotel and I won't be doing so again. It's incomparable to the 5 stars they have there in terms of cleanliness, service and food. It's too bad that they're so unpleasant.
Our room on arrival was very dirty and we asked for different room. We were given room 622 very nice facing pool. Our house keeper Yamilef was there anytime we asked her for anything she was great. Pool was nice and pool bartenders were amazing great job lady's. Food was OK if you could stand being in Restaurant it was so hot. No A/C. Entertainment was not very good.
Just returned from a weeks vacation with group of friends. Upon arrival we were quickly registered and given our room. Room was very dirty and only had half power. We asked to be moved and given room 622 very nice. Our room was cleaned and all our needs were taken care of by Yamilef ahe was great. Buffet food was good but restaurant was so hot no A/C you could hardly stand it to eat. Needs A/C. Staff at buffet were wonderful. Edward Milena Pedro took care of our needs. Front desk lady's were not so friendly. Pool bar staff were outstanding you lady's rock. Worker have been busy cleaning up and doing a nice job after hurricane. Entertainment was not very good need to get better entertainment.
This hotel is great for its price. Obviously prices vary during different times of the year, but for being one of the cheaper hotels in Varadero, I would definitely recommend it.The staff was great! Most of the time they would remember your order, which was nice.As a coffee addict, I spent a lot of time near the coffee/espresso bar. The barista Niurys and her evening partner made an extra effort to keep us happy, it was really appreciated! Loved the swim up bar in the pool, and the hotel seemed to make an effort to change things up for dinner. Overall beautiful hotel. I would definitely go back.
we just got back for one week vacation. We've been to this resort a couple of years back. We were worried about the condition of the resort etc. after the hurricane. The resort is in great shape, they are doing some rebuilding / repairing but it really just looks like maintenance. One downside is the restaurant by the beach is not open, apparently the roof blew off in one big piece but the grill is open serving hamburgers, fish and chicken. The restaurant by the pool is closed also but the grill is open. The beach is still good, beach umbrellas are provided because the built-in ones are gone. A plus is you can setup your umbrella anywhere on the beach. The food is good, pasta in particular is very good. The pasta chef was great! The staff are very friendly and carrying.My only complaint is the behavior of the other tourists. IF YOU ARE A PRACTICING ALCOHOLIC DO NOT GO TO AN ALL INCLUSIVE. You will only provide your fellow tourists with embarrassing stories of your stupidity. We heard about nudity, public urination and fighting. Also we witnessed vulgar language and behavior. These are CANADIAN tourists!I would definitely go back to to this resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- 24 hour snacks
- Unlimited drinks 24 hours at lobby bar
- Non-motorized watersports (subject to availability & excluding sailing)
- Daytime tennis
- Cocktail-making lessons
- Caribbean dance lessons
- Billiards, darts & table tennis
- Shuttle to downtown Varadero 6 times per day (3 in the morning & 3 in the afternoon
- Transportation to Colonial Havana with 5 hours free time (1 per week and based on availability)
- Daily activity programs
- Nightly entertainment with international shows and theme nights
- 316 rooms
- Massive freeform pool with a sunken pool bar
- Kid's pool
- 1 Buffet restaurant
- 2 a la carte restaurants (reservations required)
- 'Natura' restaurant for vegetarian and diabetic meals
- Pool side snack bar
- Grill bar
- Lobby bar open 24 hours
- Watersports centre
- Tennis courts
- Shopping arcade
- Internet (fee)
- Car and moped rental
- Golf nearby
- 1 king or 2 queen beds
- Satellite TV
- In-room safe (fee)
- Bathroom with tub, shower and hairdryer
- Balcony or terrace with garden/pool or oceanview
- Max occupancy 3 persons
For the Kids - Mini Club for children ages 4-12 years.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
ROC Arenas DoradasVaradero,Cuba
- Hotel Contacts
- Extra Info
Autopista Varadero km 17 Playa de los Tainos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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