Royalton Hicacos Resort and Spa
- What's Included
- All Inclusive Features
The Royalton Hicacos is a great resort for those who are looking for plenty of activities to do in Varadero. The food here is a bit better than what you'd get at any other resort in Varadero. There are plenty of fresh options to choose from, which is sometimes rare to experience in Cuba. As previously mentioned, this is a resort that has an infinite amount of excursions and activities available for guests. From catamaran cruises to safaris, there's never a shortage of things to do.
Our stay was in April 2015. We could not have asked for a better vacation. From the resort, to the staff to the food, it was all amazing. We felt like we were in paradise. Read the review that member RetiredRedCoat posted on 26-Apr-2015 as his review captures how we felt on our trip as well (we met him & his wife while we were there)! Hope to return one day!
President Castro passed away the same day that we arrived which began nine days of mourning throughout the country. All entertainment, music, dancing was cancelled for our stay. As this was our first trip to Cuba, we really didn't know what we were missing. And as a result, we ended up learning and experiencing a much more cultural and historical experience. We went on two excursions which were excellent and well worth the $$$. One we booked thru Sunwing for the Jeep Safari and one we booked thru the local staff for a private tour of Havana in an old 57 Chevrolet with a driver and translator.The hotel rooms were lovely, though we didn't spend a lot of time there. The beach is magnificent. They have nice attendants that will set you up under a umbrella with beach chairs every day. They also have drink service on the beach. There is also a restaurant on the beach and washrooms. You can stay at the beach all day if you like. The restaurants at the hotel were also excellent. The buffet was massive with so many selections, it took several days to figure out your favourites. You are given a butler on arrival who is basically your attendant to answer questions, book reservations, book excursions, whatever you need so you don't have to spend time waiting in line at the main desk. This was excellent as it gave you much more free time to enjoy yourself. Our butlers favourite thing to say to us was, "Don't worry" One bit of advice if you are going on an excursion that takes you into remote areas like the jeep safari, we noticed that on our way back there were children on the street waving and I thought that maybe we should have brought some candy or coins to give them. Also tipping is hard to figure out. My advice would be to tip your butler on the first day, for the other staff, many small tips rather than few large tips but I don't really think it makes a difference to the service. From what I saw everyone got the same service regardless and the servers made the full rounds and did not only give attention to the big tippers. Also the wifi is not the greatest, if you really need wifi, I would recommend setting up a package with your provider or setting up something before you get to Cuba. We did not have a lot of success with the wifi cards.
We spent the holidays as well as my birthday at this lovely hotel and are really missing it now we are home. The staff are amazing and I truly believe they wanted us to have a wonderful holiday. We appreciated the choice in where we could eat making full use of the calm cool Bistro, the al la cart as well as the buffet, Tanya's and the beach cafe. My only gripe was New Year's Eve (I know this will disappoint the hotel) there was no choice and all guests were booked into a time slot for the gala dinner. The place looked beautiful but was crowded and noisy and as I keep away from seafood on holiday the choice seemed limited. There were queues of people waiting to come in which added pressure to hurry up. I don't think this was everybody's experience but it may be worth the hotel thinking about for next year. We were not fans of the entertainment but many were, we preferred the ambiance of the piano bar. The alcohol selection was amazing and included my favourite Drambuie! Great Gin and of course world class rum.You can have the holiday you want in this hotel either lively and energetic or low key and intimate or even a bit of both. The beach was my favourite, only using the pool on the day we weren't allowed in the sea. Not sure why there are not more umbrellas for shade at the pool.I don't think tipping is necessary but really enjoyed on the last day tipping those that had really made a difference. My partner also brought packs of guitar strings for the musicians which was REALLY appreciated.The subject of cleanliness has come up a few times in reviews my experience was the place was spotless in all areas. Our maid Marlene was amazing and our room felt like home for 2 weeks. We went to Havana overnight and couldn't wait to get back to our Royalton home.A lovely holiday and we couldn't recommend it more.
Came here for 2 week break over the New Year. Resort is lovely overall although there is room for improvement . Staff are great , very friendly and service was good. Rooms are good size , clean but a little tired . Major refurb required to bring whole resort up to 5 star standard, but understand this is Cuba and considering the constrains they have do a brilliant job. Butlers only really booked restaurants for us - random times would have rather sorted out ourselves. Hotel organisation for New Year was great, they really made an effort. Food generally was pretty good. In the restaurants service was very good. The main buffet restaurant was ok with plenty of choice - our main gripe was that some of the food was not kept that hot. Service at all bars very good - drinkers paradise ! Plenty of sun beds around pool , garden and beach - nice to see no Germans hogging them for a change. Entertainment pretty good with something different most nights - although a bit more Cuban music would have been better in the bars rather than soft rock cover bands. That said we would definitely recommend the Hicacos and would come back again. On speaking to other people this is one of the best resorts available in Varadero
The property is beautiful and well maintained. The rooms are really clean and nicely furnished. The food and service is first class. We were diamond club member and I would recommend spending the extra money for the upgrade. We had a fantastic holiday.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurants w/reservations
- Unlimited House Wine with dinner, Domestic beer, International drinks
- Free admission to Disco, drinks included
- Manager's weekly cocktail party
- Pedal Boats
- Banana Boat Rides
- Introductory scuba diving lesson at pool
- 1 Scuba diving excursion/person/day (subject to availability, reservations required)
- Pool table and ping-pong
- Game room
- Exercise room
- Dance lessons
- Daily activities
- Nightly entertainment
- 404 spacious Colonial-style rooms in thirty-one 3-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Caribbean, Italian, Seafood, and Grill, semi-formal dress code for dinner & reservations required (restaurants entirely non-smoking)
- Snack bar
- 6 bars including Swim-up bar
- 3 outdoor pools
- 4 Jacuzzis
- Steam bath
- 3 lit tennis courts on-site
- Squash court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Car and moped rental
- Internet access (fee)
- Laundry service (fee)
- Medical services (fee)
- Games room
- A range of watersports available
Gardenview Suites include:
- 1 king bed
- Ceiling fan
- Living area
- Satellite TV
- In-room safe
- Coffee/tea maker
- Iron and ironing board
- Full bathroom
- His & Her bathrobes
- Hairdryer 220V (adaptors required)
- Balcony or patio with garden view
- Max occupancy 2 persons
- Same as above with mini-bar (fully stocked) and a 10% discount at spa
- Same as above with:
- In-room continental breakfast
- Special cocktail party
- Express check-in/out
- Private transfer to/from airport
- Preferred reservations at a la carte restaurants
- 15% discount at spa
Honeymooners - Receive a room upgrade, (if available at check-in) a bottle of champagne, a fruit basket, 2 T-shirts, photograph, and a cocktail party and dinner for 2. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Hicacos Resort and SpaVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera Las Morlas KM 15 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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