Royalton Hicacos Resort and Spa
- What's Included
- All Inclusive Features
The Royalton Hicacos is a great resort for those who are looking for plenty of activities to do in Varadero. The food here is a bit better than what you'd get at any other resort in Varadero. There are plenty of fresh options to choose from, which is sometimes rare to experience in Cuba. As previously mentioned, this is a resort that has an infinite amount of excursions and activities available for guests. From catamaran cruises to safaris, there's never a shortage of things to do.
The Good: The Beach & Water front are fabulous - such great swimming and sun bathing. For the most part the staff is very friendly and attentive. Fun nightly shows, easy check in, great lobby bar. House keeping was great and really friendly.The Bad: The Food is awful. The buffet is not appealing and as stated in previous reviews, the a la carte restaurants try for international cuisines, but really miss the mark serving over cooked, under seasoned, unappetizing dishes. I love food and really centre my vacations around my dining experience, so this was a huge let down. In general the food in Cuba is very sub par. We also encountered several unpleasant staff members during our stay. The rooms are ok, but nothing special During certain parts of the day there is also a HORRIBLE sewage smell that blows through the resort.I would not go back and not recommend to other visitors.
We stayed at this Hotel for 11 nights as part of our 2 destination holiday to Cuba. The hotel staff on a whole are very friendly and always happy to help. We would not class this Hotel as a 5*, more like a 4. The hotel is dated and is in need of some TLC. The pools are not cleaned daily so you have lots of floating objects. The position is fantastic and the gardens are beautiful. The other thing that was very annoying, the flies...OMG you would not believe how many, this is something we really thing Royalton need to address, it is not nice that every time you go in from the sun whether it be to eat or have a drink. I would recommend Cuba, but people need to be aware it is poor and it is a very hard country...not in a bad way but it does make you reflect on how easy you have things are home. The other thing is "adult only" that we do have to question
Royalton Hicacos is a great resort. The staff and entertainment was amazing. The food was really good. Very friendly staff. Went to 2 a la carte restaurants (seafood and italian) -- great food. The buffet was also really good. Loved the morning omellettes. The live music throughout the bars and restaurants made for a very charming environment. Didn't have a chance to try the TexMex restaurant. The only complaint I had was with the Caribbean Restaurant. I know that the guideline for a la carte restaurants is that men wear long pants, but when we've gone to restaurants we see that most men show up in nice bermuda shorts and it's ok. When we showed up at the Caribbean restaurant my husband was wearing nice bermuda shorts with a short sleeve shirt (shirt, not t-shirt). They told us that we couldn't go in unless he went to change into long pants and they said that even though other a la carte restaurants allowed bermuda shorts that they didn't. So we passed on this restaurant. We were disappointed. But in the end we went to the buffet, had a great meal and great friendly service from the waiter. I believe that dress codes should be the same for all a la carte restaurants and if bermuda shorts are accepted in one, they should be accepted in all.
Spent an amazing 11 nights in this awesome hotel after 3 nights in Havana. Room was spacious and clean, could've done with a spruce up but it didn't bother us at all, not there to stay in my room and find fault like some seem to on here!! On the whole the hotel was beautiful, loved the traditional type buildings and the layout made it easy to find everything. Hotel was clean and tidy. Cannot complain about the food at all, good choices majority of the time , food was tasty and particularly loved getting fresh fish/seafood every night. I am back in the UK craving one of Tanias Cuban sandwiches!! Yes there is an issue with a few flies being in the buffet , but whenever there is food in an open area you can't stop them coming in. They have some covers to protect the meats etc, and could probably do with a few more, but I personally never saw flies on the actual food waiting to be taken. It's really not as bad a problem as some of the reviews would have you believe! I think it's really unfair to blame the hotel on the dubious hygiene practices of its guests as well, they try their best (i.e. providing hand gel, etc) but you can't make some one have manners I guess! Cocktails were lovely, missing my Ron Collins!! Beach and pool were beautiful, never struggled to get a lounger, even with many people reserving two each (especially round the pool), and really enjoyed the waiter service for drinks. Was a really good atmosphere at the swim up bar, the guys/girls making sure no one was without a drink for long and they work hard to ensure everyone was enjoying themselves. My only gripe is the teeny tiny cups at the beach bar, we ended up ordering 2/3 drinks at a time!!Entertainment in the evening here definitely was a step up on other AI s we've been to, especially the Micheal Jackson show, and water ballet. We really enjoyed the live music at the lobby bar as well, one night one of the waiters sang with the band and was amazing!! Also loved the dancing cleaning lady!!We would definitely return here, had an awesome holiday!
This was by far one of the best hotels I have ever stayed at! The staff went over and above being helpful and friendly and most spoke English very well. There was lots of great food choices in the buffet and everything was always fresh. Everyday had lots to do in organized activities( the water aerobics at the beach were a lot of fun!) but the nightly shows in the outdoor theatre was fantastic! I definately would recommend this hotel and I will definately be going back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurants w/reservations
- Unlimited House Wine with dinner, Domestic beer, International drinks
- Free admission to Disco, drinks included
- Manager's weekly cocktail party
- Pedal Boats
- Banana Boat Rides
- Introductory scuba diving lesson at pool
- 1 Scuba diving excursion/person/day (subject to availability, reservations required)
- Pool table and ping-pong
- Game room
- Exercise room
- Dance lessons
- Daily activities
- Nightly entertainment
- 404 spacious Colonial-style rooms in thirty-one 3-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Caribbean, Italian, Seafood, and Grill, semi-formal dress code for dinner & reservations required (restaurants entirely non-smoking)
- Snack bar
- 6 bars including Swim-up bar
- 3 outdoor pools
- 4 Jacuzzis
- Steam bath
- 3 lit tennis courts on-site
- Squash court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Car and moped rental
- Internet access (fee)
- Laundry service (fee)
- Medical services (fee)
- Games room
- A range of watersports available
Gardenview Suites include:
- 1 king bed
- Ceiling fan
- Living area
- Satellite TV
- In-room safe
- Coffee/tea maker
- Iron and ironing board
- Full bathroom
- His & Her bathrobes
- Hairdryer 220V (adaptors required)
- Balcony or patio with garden view
- Max occupancy 2 persons
- Same as above with mini-bar (fully stocked) and a 10% discount at spa
- Same as above with:
- In-room continental breakfast
- Special cocktail party
- Express check-in/out
- Private transfer to/from airport
- Preferred reservations at a la carte restaurants
- 15% discount at spa
Honeymooners - Receive a room upgrade, (if available at check-in) a bottle of champagne, a fruit basket, 2 T-shirts, photograph, and a cocktail party and dinner for 2. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Hicacos Resort and SpaVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera Las Morlas KM 15 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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