Royalton Hicacos Resort and Spa
- What's Included
- All Inclusive Features
The Royalton Hicacos is a great resort for those who are looking for plenty of activities to do in Varadero. The food here is a bit better than what you'd get at any other resort in Varadero. There are plenty of fresh options to choose from, which is sometimes rare to experience in Cuba. As previously mentioned, this is a resort that has an infinite amount of excursions and activities available for guests. From catamaran cruises to safaris, there's never a shortage of things to do.
The people staying here were lovely but it is an all inclusive. If you want to be with a load of British people in a resort that could be on any Caribbean island come here. It was a good 3 star resort and nothing better. Food very average. Saturday was Cuban day and a barbeque and Cuban band were laid on. The rooms were dated and the swimming pool was odd. I couldn't really swim in it. Beach fab.
This was the best hotel I have ever been to! The Cuban people are the most friendly and lovely, ready to do everything to make you enjoy your stay. Excellent service and food everywhere. The entertainment is exceptional, the animators are super. I loved the zumba classes with Timea from NRG2GO. Very professional and fun. The best dance and exercise classes ever!!!! I can't wait to go back!!!
Another excellent holiday at this beautiful resort. Lovely beautiful staff, extremely helpful and friendly. Very clean and great food. Spectacular entertainment staff, always engaging with guests, happy and providing the best Cuban experience to everyone. NRG2GO has professional zumba and yoga instructors in the hotel for superb dancing, exercising and relaxation. Best holiday ever 😘
I've been delaying writing the review since we returned home 2 weeks ago as I wonder whether I'm being unfair in my rating when I look at what others say, or maybe I've just been spoiled by our other caribbean travels. We really did not find this to be a 5* resort though, 4* at a push. I did go to Cuba with the advice to not expect good food, no-one goes to Cuba for the food apparently, and to remind myself it is a poor country that has a way to go to get their resorts to the level of others I may have experienced. This is why we booked 5*, to make sure we got the best that they had to offer. After complaining that our room smelt damp/musty, with a dirty bathroom, cracked tiles, rust on the taps and generally poor condition, we were shown around 3 further rooms before room number 5 just about met the standard we would expect from a 5* resort in Cuba. Two rooms smelled badly of urine and the staff member agreed with us. Turns out the first room we were given was in a block that hadn't been used in over 2 weeks - no wonder the rooms smelled bad and were dusty! The final room was fine though, aircon a bit hit and miss at times but it worked at night which is what mattered. We also had no hot water in the mornings which was frustrating and no-one seemed to have a fix for this. The bed was super high and very comfy. Take a hairdryer if this matters to you - they are old fashioned ones that you might find in a local swimming pool changing room and burn your hands after a minute or so of using. The resort settings were stunning, cannot fault the beach or the sea, gorgeous and we spent most of our time here. The watersports we didn't use, it was too far along the beach in my view to encourage people to visit or see what was going on there. We did find all the music on the beach tiresome at times. Sometimes you just want peace but a bed further away did that. Great service from the drinks guy on the beach.If you are a scuba diver, research what other resorts offer as we would not recommend this one for this. We could only dive Mon/Wed/Fri and Tue/Thur/Sat was reserved for Diamond Club divers only. When we enquired if we could pay to join the other dives, we were laughed at and questioned why we would want to pay when it was free to dive on our days. Errrr, because we love scuba diving and wanted to make the most of it whilst we were in Cuba? Apparently this is a new feature this year and repeat visitors (more than 10 times at Royalton) were very disappointed by this as they previously could dive every day. Also odd that the dive centre closed on Sundays. We would usually log dives in double figures on similar holidays, here we managed just 4! Very disappointing. The dive center itself was fine, the staff were lovely and did all they could for us on the days we were allowed to dive.The pool area was lovely, we only used to jump in for 20minutes or so at the end of each day to remove the salt from the seawater. The grounds walking around the resort were well kept too and nice for a wander. The foam party was fun. The food was a huge disappointment, the only restaurant we liked was the Tex Mex. We found a lot of the meals very salty as the theme restaurants, and served warm at best. The buffet had a good selection but let down by some grumpy chefs at times. There was a good selection at the buffet but none of it was very good in terms of flavour or how it was cooked, and most of it wasn't hot enough. The butter is awful, smells rancid, I'm not sure how anyone was eating it! As I mentioned, I was advised not to go to Cuba for the food, but it was a lot worse than I anticipated. If they are going to have theme restaurants, then get some proper chefs in who know that cuisine and create something special. Lots of people have mentioned flies - they are everywhere. This surprised me as the resort is fogged regularly so there are no real mosquitoes, but nothing is done about the flies. They all over the buffet, they land on you whilst relaxing on the beach, they were all around the cafe area and after a few days, we were really sick of them. It makes you wonder how many were in the kitchens where all the food was being prepared.The cafe did chips and amazing crepes/ice cream - the ice cream parlour was fantastic too, although they quickly ran out of the best flavours early in our trip and didn't get them back before we left. But we made regular trips each day for ice cream. We didn't see too many shows, the ones we saw were OK though. We're not a big fan of them so tend to head to the bar instead for some drinks and to play cards. We did feel that you could never get away from music at this resort. I love music. But I did start to get sick of it. The bar was nice during show time as it was quiet, but the minute the show ended, a duo would play for an hour or so.....the sames songs night after night get very tiresome. Just some nice background music would be fine. Our Butler, Ronald, was lovely and very helpful. Did all we needed and also arranged a day trip to the Bay of Pigs for us in an American car. Our guide that day was brilliant, fun to travel with and interesting to talk to. I woudln't go back to Cuba. We loved our days in Havana, and our trip to the Bay of Pigs. We loved the beach/sea at the Royalton, and can't fault the staff. But as a resort, very very disappointing. We would have happily headed home after a few days there. I would recommend Cuba for a touring holiday.....go to Havana, go to the other historic sights, hire a car to take you places, it is an extremely interesting country with lovely people......but for a beach holiday/ocean/water activities holiday, go to Barbados, St Lucia, St Maarten, Mexico, Aruba, Maldives.....anywhere but Cuba. You'll get a higher standard for a much better price.
This is an amazing hotel, stayed here for two weeks of pure heaven. Food was amazing, so much choice. The staff we welcoming and courteous, a please to be here. Entertainment on a nightly basis to a very high standard, dance classes every day so learnt salsa, amongst others. Can't wait to go back for our second visit.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurants w/reservations
- Unlimited House Wine with dinner, Domestic beer, International drinks
- Free admission to Disco, drinks included
- Manager's weekly cocktail party
- Pedal Boats
- Banana Boat Rides
- Introductory scuba diving lesson at pool
- 1 Scuba diving excursion/person/day (subject to availability, reservations required)
- Pool table and ping-pong
- Game room
- Exercise room
- Dance lessons
- Daily activities
- Nightly entertainment
- 404 spacious Colonial-style rooms in thirty-one 3-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Caribbean, Italian, Seafood, and Grill, semi-formal dress code for dinner & reservations required (restaurants entirely non-smoking)
- Snack bar
- 6 bars including Swim-up bar
- 3 outdoor pools
- 4 Jacuzzis
- Steam bath
- 3 lit tennis courts on-site
- Squash court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Car and moped rental
- Internet access (fee)
- Laundry service (fee)
- Medical services (fee)
- Games room
- A range of watersports available
Gardenview Suites include:
- 1 king bed
- Ceiling fan
- Living area
- Satellite TV
- In-room safe
- Coffee/tea maker
- Iron and ironing board
- Full bathroom
- His & Her bathrobes
- Hairdryer 220V (adaptors required)
- Balcony or patio with garden view
- Max occupancy 2 persons
- Same as above with mini-bar (fully stocked) and a 10% discount at spa
- Same as above with:
- In-room continental breakfast
- Special cocktail party
- Express check-in/out
- Private transfer to/from airport
- Preferred reservations at a la carte restaurants
- 15% discount at spa
Honeymooners - Receive a room upgrade, (if available at check-in) a bottle of champagne, a fruit basket, 2 T-shirts, photograph, and a cocktail party and dinner for 2. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Hicacos Resort and SpaVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera Las Morlas KM 15 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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