Royalton Hicacos Resort and Spa
- What's Included
- All Inclusive Features
The Royalton Hicacos is a great resort for those who are looking for plenty of activities to do in Varadero. The food here is a bit better than what you'd get at any other resort in Varadero. There are plenty of fresh options to choose from, which is sometimes rare to experience in Cuba. As previously mentioned, this is a resort that has an infinite amount of excursions and activities available for guests. From catamaran cruises to safaris, there's never a shortage of things to do.
Just back from 5 nights in Havana and 5 in Varadero - perfect mix. The Royalton Hicacos was great. Reception desk offers a good exchange rate from Euros and there's a safe in the room. Beach was fantastic. Plenty of food choices but I would recommend booking the a la Carte restaurants as soon as you have some visibility of your nights on site - both the Italian and Caribbean restaurants particularly good and help rein in the temptation to just eat too much. Evening entertainment very good too - Opera Night particularly noteworthy. The Bistro was great for pancakes and maple leaf syrup breakfasts. So what could be improved? I would have liked to have had access to a bodyboard - beach would have been ideal and think I may bring my own bodyboard the next time. It would be useful to have had a breakfast option to cope with early morning tour departures, for example, we had a collection time of 0620am but only had access to omelettes. Music everywhere, but perhaps the over soliciting of tips could be banned. Butler service could be 'less in your face' - we didn't want such an overt service. Lobby Bar area, which is the main wifi zone, could perhaps be supplemented with another similar area given its popularity and wifi access demands. Would I recommend? Yes. Would I return? Yes, just deciding when.
Stayed here for 5 nights after staying in Havana for 5 nights , on arrival treated to a glass of bubbly and a refreshing cold towel while they booked us in , allocated a butler and given a tour of the facility prior to being shown our suite , suite was very clean comfortable and of a nice size and layout. We were told we could dine in either the buffet restaurant or have three nights in a speciality restaurant but table sittings time were not guaranteed as 7.30-8.00 pm was the most popular time so we ended up with two at 9.00 pm ( last sitting) and one at 7.30 in an unlisted restaurant the Ricon Havana. We subsequently found our from other guests that the butlers expect an up front tip to secure earlier times in the restaurants. Based on our experience of the restaurants don't bother , the Ricon was very pleasant and as with all themed restaurants was a set menu , and the food was good , surprisingly it was fully booked but only our part of 4 and another table of 2 turned up in the time we were there. The tex Mexican on the beach was also very good however the Italian which has had excellent reviews from other guests on TP was awful, we easterner away from the steak option from other guests and three of our party had pasta or what passed for pasta, the carbonara was insipid as was the bolognese and the calloni was under cooked , however my pork dish was fine . That said the food overall in the buffet was far better and more choice , our fellow guests agreed with our assessment of these themed restaurant but did say the Caribbean restaurant was the best of the lot , but unless you tip your butler at the start you will not get in. I come from a standpoint of tip for service after you have received it. The buffet had a great choice for breakfasts, lunch and dinner and has something for everyone and even the most fussy of diners. The staff are great and a special mention must go to three special ladies who looked after us in the buffet everyday, 'Yordanka', 'Yoilma' and ' Yunlet'.The resort overall was very good with entertainment during the day and weather permitting in the evening too however the live entertainment finished too early IMO as they were trying to get everyone into the disco/night club .The bar which served cocktails, beer, tea coffee etc was vey good albeit you had to time it right to get a seat at the most popular times , even had entertainment in there as well.The sun beds were plentiful and we always found one ( 4 poster ones every day). There is also a private beach with a bar attached again with plenty of sun beds.The staff were very attentive apart from the butlers who only appeared at the end of the stay expecting a tip, the ones who gave us service all throughout our stay got plenty of tips and rewarded accordingly, Wi-if is 2 cuc for an Internet card allegedly for an one hours use , I had four and all only lasted 30 minutes tops , other guests complained too but we were all told ' no you get a full hour' , sorry guys you don't but for 2 cuc I wasn't going to,lose sleep over it, reception is best in the snack bar and drinks bar ( wi-if zone) but you could get reception in the buffet and on the sun beds but not in your rooms. Overall , very comfortable stay and the majority of staff are lovely and friendly, the food and drink is plentiful and of a good quality ( apart from the Italian) the facilities are good , so would recommend for a nice relaxing stay . We met people who had been coming back for 12 years , it's not UK 5 standard but certainly one of the best in Cuba .
Another great vacation at Royalton Hicacos! All aspects great. People, beach, food, friends, parties. Especially love the Cuban party on the lawn every Saturday afternoon.See you next April (or sooner!!!!).
The food was pretty good in the restaurants, but not to the caliber of great dining. I went to El Caribe, and the seafood international place, both were good and my girlfriend and I disagree on which one was better. The food at the buffet was not quite as good, I tried a lot of the different cakes, hot dishes and salads but I can't really recommend anything I had at the buffet. My girlfirend liked the pasta at the buffet, the pasta that a chef makes from order. It is Cuba though, and it was the first time I had a fresh salad after spending a week in Havana so I have to say that was very nice. The service was pretty good at the restaurants and the hotel in general. Both the "butlers" Tolon, and David, tried their best. There was one mix up about the reservations, which was completely not our fault, and it took over an hour to sort out, but eventually David got us a reservation at El Caribe. The WiFi was not free but it was cheaper than in Havana. The gym didn't have a treadmill, but the higway behind the gym was perfect for jogging and at that time of year it was perfect jogging weather. Maybe Europeans like cycling more than running, but it was weird that there were no treadmills to me but like 4 other cardio machines. Also, there is no water available at the gym, this is the first hotel I ever stayed at that has no water in the gym. I'm rounding up from 4.5 stars to 5 because compared to any other place in Havana I stayed at, this place was 5 stars. It might not have gotten 5 stars compared to Thailand or Mexico resorts, but it would have come in at 4.5 star stuff - The show was really excellent. It was the pretty amazing actually, they had 10 dancers and they all seemed really talented and the choreography was cool. The show was very impressive. The fruit was always good, as was usually the case in Havana.The cocktails were amazing. I had so many Pina Coladas and Mohitos. Every single one was quality. They also have a swim up bar, which are amazing, but I wasn't able to go because my sunburn was already out of control.
This was our first time to Cuba. After pouring through hours of reviews on various properties we decided on this one. We were not disappointed, and after seeing the other neighboring options that we studied on we easily made the right decision.The staff was friendly and helped to make our stay a memorable one. Rienell especially! We are from the US and didn't realize (though we should have) that they don't take ANY US related bank cards (Visa included). So needless to say we had to make other arrangements. Rienell went over and beyond on helping us get what we needed and was the SOLE reason we were able to move past the hiccup and enjoy the rest of our time.The facility is beautiful and has the best stretch of the beach. Which is definitely one of the main reasons you would want to go to Varadero. Water sports and massages can be booked on the beach. We weren't able to go snorkeling due to the high wind advisory but the beach volleyball and warm water still allowed us to have an enjoyable time.The only restaurant we didn't particularly care for was the Italian option..but who really goes to Cuba looking for exceptional Italian food? There is one option open from 12-3 by the pool that serves the most amazing Cuban sandwich...the lady who runs the show is amazing as well. Very personable and pleasant.We're definitely going back in the near future and probably would only choose this location when moving forward.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte restaurants w/reservations
- Unlimited House Wine with dinner, Domestic beer, International drinks
- Free admission to Disco, drinks included
- Manager's weekly cocktail party
- Pedal Boats
- Banana Boat Rides
- Introductory scuba diving lesson at pool
- 1 Scuba diving excursion/person/day (subject to availability, reservations required)
- Pool table and ping-pong
- Game room
- Exercise room
- Dance lessons
- Daily activities
- Nightly entertainment
- 404 spacious Colonial-style rooms in thirty-one 3-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants: Caribbean, Italian, Seafood, and Grill, semi-formal dress code for dinner & reservations required (restaurants entirely non-smoking)
- Snack bar
- 6 bars including Swim-up bar
- 3 outdoor pools
- 4 Jacuzzis
- Steam bath
- 3 lit tennis courts on-site
- Squash court
- Fitness facilities
- Spa (fee)
- Beauty salon (fee)
- Car and moped rental
- Internet access (fee)
- Laundry service (fee)
- Medical services (fee)
- Games room
- A range of watersports available
Gardenview Suites include:
- 1 king bed
- Ceiling fan
- Living area
- Satellite TV
- In-room safe
- Coffee/tea maker
- Iron and ironing board
- Full bathroom
- His & Her bathrobes
- Hairdryer 220V (adaptors required)
- Balcony or patio with garden view
- Max occupancy 2 persons
- Same as above with mini-bar (fully stocked) and a 10% discount at spa
- Same as above with:
- In-room continental breakfast
- Special cocktail party
- Express check-in/out
- Private transfer to/from airport
- Preferred reservations at a la carte restaurants
- 15% discount at spa
Honeymooners - Receive a room upgrade, (if available at check-in) a bottle of champagne, a fruit basket, 2 T-shirts, photograph, and a cocktail party and dinner for 2. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Hicacos Resort and SpaVaradero,Cuba
- Hotel Contacts
- Extra Info
Carretera Las Morlas KM 15 Punta Hicacos, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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