- What's Included
- All Inclusive Features
This was our 4th trip to Veradero. Second time at the Sol Palmeras. We stayed in the hotel, ground level with a pool view.Large buffet with good food. Raymundo was our favorite server. He was very friendly and attentive to our every need. An excellent employee!Upstairs in the beautiful lobby area, staff was friendly. Our favorite server Francie gave us the best service by far! Always happy and smiling and fun to be around. Another excellent employee.Excellent live entertainment especially Magic Mike and the Michael Jackson impersonator. All the music in the lobby was fantastic!We especially liked the Chinese a la carte. Great service and excellent food. Although we didn't go, we heard many compliments about the Italian and Mexican a la cartes.Not to far from Veradero and the Americas Mall. 10 peso cab ride to town.This being our second stay, first with kids, second just adults. This definitely our hotel of choice. Can't wait till next time!!
A very good, clean hotel with wonderfully friendly staff everywhere. Nothing too much trouble with none of that expectation of tips so normal in the USA and Europe. Super clean sandy beach, shallow water to far out, good shade. Pool area dominated by VERY loud Cuban music, little shade. Restaurant choices good food variety, but the Trio Vitral providing wonderful but not intrusively loud music in the intimate Italian Restaurant rates my top mark, 10/10! Lovely, DAMARYS PINEDO,LAZARO CASTANEDA and DAYRON HERNANDEZ! 3 sisters and one husband, in our 70's.
We were in Varadero, Cuba, at the Hotel and Resort Sol Palmeras from January 21st to February 4th, 2017. We enjoyed every moment of every day during our stay and we never had any regrets for our choice. The people starting by the reception desk were very courteous and special thanks to our friends in the dining-room: Nivia, Tania, Raymondo, Hermes, Orlando, Livan as well as all the people in the Bar, Lounge, beach, etc. The food, in various selection, was delicious in the dining-room as well as all A La Carte Restaurants. The only complain was a lack of lactose free desserts but Jell-O and fruits were on the menu. The fruits were on top of the chart, very fresh, delicious and tasty.. Our thanks also to the Bellhop, which name starts with an "A". We also have a great time on the beach which is lovely and well maintained. We enjoyed the nightly entertainments as well as the entertainments at the beach and around the swimming pools but our time was mostly spent on the beach where the view of the ocean, the waves and the color of the water had a therapeutic effect on our mind and soul. We highly recommend Los Palmeras to anyone who wants to spend memorable vacations. Also, we didn't encounter any moschitos during our stay. Thumb up to the Hotel and Resort Los Palmeras. We also hope that we will return to Los Palmeras in the near future for another much beyond average vacation.
This place is layed out very well, spacious and exceptionally maintained. Our family of four (5yr old and 14 yr old boys) stayed in a one bedroom bungalow that was near the beach and the main hotel. There was always something to do and the beach was perfect for a long stroll in the morning and evening. The staff are so wonderful and sincere. Carlos from the main lobby bar was so kind and shared a few things about life in Cuba. Also kudos to the many hard working and friendly staff at the buffet, ice cream hut and kids activity staff! Had no problem getting beach chairs by the pool or on the beach even though the hotel was nearly full. We had a problem finding one dollar Cuc's from the moment we arrived, they didn't have any at the airport or in our hotel. We ended up asking the servers at the buffet to make change from a 3 or 5 cuc daily.That worked out well for tipping. All the staff work hard at this resort and deserve the tips! We tipped the gardeners and grounds people and beach cleaners too. Food was plentiful, varied and tasty. The Chinese restaurant was excellent! I wanted to order a second fried banana for dessert but stopped myself :) would definitely come back again!
My boyfriend and I stayed at the Sol Palmeras from Feb 8 to Feb 15 to celebrate my 30th birthday as well as Valentine’s Day. I had stayed at another resort in Cuba a few years ago and Sol Palmeras was 10 times better. We had an amazing time. We were pleasantly surprised by the food. Food:The buffet was pretty good for Cuba and the restaurants were amazing. We tried the Chinese, Mexican, Steak and Italian. They were all really good with our favourites being Chinese and Italian. The vibe at the Italian was unique and they even brought me out a birthday cake and sang to me. Prior to the trip, I had emailed the manager to pre-book the a la carte restaurants as I was celebrating my birthday on the 9th and didn’t want to be stuck eating at the buffet on my 30th birthday. Wilber provided exceptional customer service as he answered all my questions. I was able to pre-book the a la carte restaurants in advance. Noel at the steak restaurant was amazing!! His service was exceptional. Vivane at the Chinese was great too. They also had BBQ at the beach every day at noon. The food was incredible. We had ribs, drumsticks, fish, sausages, delicious fries and burgers. There is a booze/snack bar right on the beach which made it really convenient for us to grab drinks while on the beach. There is an ice cream shack by the pool too, the lady that was working there is really sweet. The ice cream is delicious. I had some every day! There is also a food shack right by the ice cream place too which had delicious pizza. Staff:I can go on and on about the staff at the Sol Palmeras. It is rare to receive this type of service at an all-inclusive. Everyone was very nice and the service was incredible. One day, our outdoor light burnt and I called the reception to have it fixed. We headed out 10 minutes later and it had already been fixed. The reception called me a couple of times just to make sure everything was okay and that I didn’t need anything. One day our safe battery was low, they came to fix it right away. I even got a call later from the reception just to make sure it was working properly. Dania (I think that’s her name) at the reception was a pleasure to deal with. We got to the resort noon knowing our room may not be ready in time so she provided us with a temporary room so we can change into our bathing suits. We were also able to leave our bags in a secure area until our room was ready. Armando helped us take our bags to our room and he was just amazing as he showed us around. Wiber, the manager I had emailed prior to the trip, upgraded us to a bungalow instead of the standard room we had paid for as a birthday present (subject to availability). I can’t thank him enough for doing this because our bungalow was amazing.Standard Room vs Bungalow:We had paid for a standard room but got upgraded upon on our arrival. I highly recommend paying the extra few bucks for the bungalow. It was incredible. We stayed in bungalow 124 and the location was perfect. It was super close to the beach and to the main resort area. If you book a bungalow, make sure to ask to stay in Zone 1 or 2 if you want to be close to everything. Our bungalow has its own entrance from outside. It also had a living room with a tv, an indoors bathroom as well a toilet and extra shower outdoors and a huge king size bed, tv and a walk in closet in the master. We met so many people at the resort and once they saw our bungalow they said they would upgrade in the future (so would we). The room was also spotless. Very very clean hotel.Entertainment:The entertainment was phenomenal at Sol Palmeras. There were activities every single night and special all day activities on Valentine’s Day. There was an aqua show, a beach foam party as well as a night show. Rolando is amazing! He is part of the entertainment crew and did a wonderful job keeping people interested and entertained. Beach:The beach was exceptional. Cuba is known for its beautiful beaches and it is not a lie. The water was crystal clear and clean. The beach area is well maintained and there are so many free activities like paddle boating, snorkelling and sailing. We had no issues finding chairs but we did get there early (10:30) every time. Bring your own mugs as the cups are too small and fall over easily. The weather was amazing every single day.Excursions:We went to Havana for the day. We only paid 35 CUC and went with another family in a van. This guy named Johnny came to us on the beach and offered us this great deal. The other excursions to Havana are over 100 CUC. My boyfriend really wanted to go but I’m more of a swimming with dauphins kind of girl. It was nice to see Havana but I don’t think I would go again. The catamaran excursion is better in my opinion (I went the last time I was in Cuba).Cons:There really aren’t many cons but if I had to be very picky :-The resort provides you with a towel during your stay. You’re able to bring in your old towel and get a fresh one every day. On our last day, we went for breakfast and came back to our room and our towels had disappeared. There is a fee for losing your towel. Nothing in our room had been touched except our towels had gone missing. So we went to the reception to check out and also explain the towel situation. That was annoying. Although we needed to check out by noon, our bus was only coming to pick us up at 5pm so we still needed out towels for the day. We had to talk to a few people before they realized the maid had taken our towel since it was our last day, which we found odd. So we had to pay a deposit to get a new towel and got our money back once we returned it.-This con has nothing to do with the resort. But we were told our bus would be picking us up at 5pm. The bus came at 6:15pm. We were later told that the bus had to pick up others who are staying at other resorts but the pick-up time for everyone is 5pm. I think this is poorly organized, I think they should adjust the pick-up times according to the route.-This con also has nothing to do with the resort. When we got the airport for our arrival and departure we immediately noticed how rude the female staff were. They were completely unprofessional as they were assisting people. They were rude, obnoxious and even started dancing and singing as they were serving people. I have never in my life seen anything like this. They would yell at people, it was disgusting. Complete turn off for Cuba. This should not be the first and last thing people see during their vacation. I am going to see if I can submit a complaint to the airport (I’m sure nothing will be done but it would make me feel better lol).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinners w/reservations
- 24 hr Domestic beer & International brand drinks
- House wine w/meals
- Pedal boats
- Banana boat rides
- Introductory scuba diving lesson
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 408 rooms in 200 bungalows & one 4-storey building
- 1 buffet restaurant
- 5 a la carte restaurants: Chinese, Italian, Cuban, Steakhouse, and Fondue, dress code & reservations required
- 2 snack bars
- 24 hr lobby bar
- 7 bars including Beach bar
- Fun Pub
- 3 outdoor pools
- 2 lit tennis courts
- Beauty salon
- Massage facilities (fee)
- Internet access (fee)
- A range of non-motorized watersports available
- 18-hole golf course 5 minutes away
Hotel Room includes:
- 1 king or 2 twin beds
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
- Balcony or patio
- Max occupancy 3 persons
Kids Deals - First child 3-12 stays & eats free when sharing a room and existing beds with 2 adults. Second child pays kid's rate. Max 1 child in Hotel Room category, and max 2 in Bungalow category.
For the Kids - Kids 5-13 can enjoy supervised activities at the Kids' mini-club from 10:30am-5pm and the kid's pool. Babysitting is based on availability (fee).
Honeymooners - Receive a room upgrade and late check-out (based on availability at check-in) welcome cocktail, private check-in, flowers & fruit basket in room on arrival, bottle of sparkling wine on arrival, late housekeeping service, breakfast in room morning after arrival, and romantic dinner for 2. Valid up to 6 months after the wedding, minimum 6 night stay required. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Minimum, number of guests required, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera de las Morlas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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