- What's Included
- All Inclusive Features
My GF and myself stayed our last 3 nights in Cuba at this resort Hotel (after 18 days traveling the island). We upgraded to a beach side bungalow which was well worth it. Nice spacious bedroom and bathroom. Semi-outdoor toilet needs some getting used to but in the end is fine. The pool and beach areas are very nice and kept nice and tidy. Main restaurant where breakfast is served is ok-ish, for dinner we highly recommend the use of the "a la carte" restaurants (Tex-Mex is very good!). Staff was always friendly! Not a place where we would spend >5 days but that is a personal thing since we are not typical "all-in resort" type of travellers
My wife and I stayed here in February 2016 and enjoyed it so much we came back Feb this year we both loved it again the hotel is a bit older but is a fantastic place to stay the speciality restaurants were as good as we remembered and were easy to book we ate every night at these, but apart from the perfect beach the staff make this hotel a truly great place there are lots of people we could mention but apologies we didn't get all there names but special mentions for caridad who makes the best mohitos with a big smile also sandy and Melvyn at the pool bar in the evening two great people. Alexis at the towel hut had the biggest smile and Raime from the lobby bar and juice hut was a fantastic person and we will be coming back again
We have returned from the hotel having been for 2 weeks. The hotel itself is dated but if you do your homework beforehand you know what to expect.The entertainment was aimed at Spanish speaking tourists but there is a variety.The main reason I would not return here again is the cold, undercooked food. I was ill after the Asian ala carte on day 2 due to the cold pork in the sauce, and my partner was ill at the end of the holiday. We did register this with the thomas cook rep every time we had a cold meal. We sent raw pork back to the chef and pink burgers were shown to the waiters in the buffet restaurant and the beach bar but this still continued! At first we thought it was because they were busy but it turned out it was very quiet in week one after the hurricane. Then we thought it was just how Cuban cooking is, but again it's not..... We went to Havana twice and each time the food was cooked thoroughly and was hot... It's just this hotel!! We got sick of sending food back and feeling ill. We just couldnt relax whilst eating there.On a positive note we ate at babacoa in Varadero and it was an amazing steak. Only 10 cuc in a taxi to get there. Lots of other bars to try too.Havana was the highlight of the holiday (twice) the old cars are amazing. The thomas cook trip was good value for money staying at the Capri hotel in new Havana. Second time we just wanted to get away from the food so booked the iberostar parque central for a night... amazing food and views.I would visit cuba again just not at this hotel. We will be telling thomas cook how poor the food is.Please tell the rep if this happens to you as they cannot change it if they are not aware!
This was our third trip to Varadero, first to this resort. We traveled from Sept 30-Oct 11. We have previously stayed at Brisas del Caribe and Los Cactus. We thought that all three resorts are very comparable. This is an older hotel that has been well taken care of. It is very clean and the grounds are well manicured. There is construction in the main buffet but the areas being worked on are boarded off, other then the odd construction noise it did not bother us. The restaurant by the pool is being worked on as well. This construction did bother us as they would start hammering and chainsawing at 7am and would last for most of the day. Our room was above this area so no sleeping in for us. Most of the hurricane damage is cleaned up, they are continually building new palapas for the beach, removing stumps from the grounds and so on. You would really have never known that a hurricane had just gone through here other then the palm trees missing their fronds around the pool. The beach bar deck was being rebuilt when we were there as well. The hotel has a money exchange at the front desk. The rate for CAD was .76ish while we were there. There is a desk beside the lobby stage for booking a la carte restaurants. The lady working the desk told us we had to book daily for day of bookings, no booking ahead of time. One day she was away and another lady told us that we could book up to two days in advance. We enjoyed the Tex mex the most but we did have a pretty good steak at the El Marino seafood a la carte too. The Asian a la carte was a lot of spaghetti and soy sauce. The one constant thing with the a la cartes was the staff, all of them very friendly, singing and dancing most of the time. The buffet is extremely repetitive for breakfast and supper. Most of the food is warm at best and flavorless. Lack of fresh vegetables, mostly frozen or canned veg we think. There are a few good dishes though daily, we didn't starve, we always found food to eat. There are three cooking stations, pasta, meat and seafood. Just make sure they cook your food properly, we had raw hamburgers and barely cooked omelets a few times. The wait staff again are what make the buffet tolerable, very friendly and helpful. The beach grill was by far the best place to eat for lunch, best pork chops ever. We did get served bloody chicken though so again just make sure what you eat is cooked though. The animation team does a lot for the kids at the resort, not much for adults though if your into that. Alberto at the beach bar was great as well as Rosa M In the buffet. Always happy and smiling, very friendly. They are a great asset to this resort. Most of the staff are friendly here. The pool bar staff were not very friendly though, seemed annoyed all of the time. My wife was creeped out by some of the lifeguards and security staff down at the beach. There is a lot of staring and they would approach her in passing when I was not with her. We understand it's in their culture but she felt uncomfortable a few times. Some of them would look her up and down and tell her how beautiful she was and try to kiss her hand or cheek, again when she was alone, never with me. She never felt unsafe just uncomfortable. We would say that this resort on the whole is so-so. We wouldn't recommend it to our friends but if they said they were going here, we wouldn't stop them either. All in all there are 60ish resorts in Varadero, why go to the same one twice. We will keep looking for a great resort here. One little tip, Bring an insulated mug to Cuba. They use little flimsy cups.
Over the last 5 years me and my family have spent over 20 weeks at Sol Palmeras. 28 years ago it was the first resort built in Cuba and was the model for all of the other resorts since. The tourism industry that is the main source of the economy all started here and this resort is the best of the best. Sections of the resort are currently under renovations and when completed will be amazing. I did not even notice most of the work as they do small sections at a time. I just returned with my 8 year old daughter from another fabulous week at Sol Palmeras. From the moment we arrived we felt like we were home. The staff as always greeted us with big smiles. We had a beautiful suite on the newly renovated 4th floor. Our room with 2 TV's had a living room and bedroom overlooking the outdoor stage and bay. The air conditioning worked beautifully. The bathrooms which used to have the largest bathtubs now have walk in showers with huge shower heads. The buffet has been renovated and is beautiful. The food selection is good and the food was good as always. As I was traveling with my daughter and she loves Italian we ate dinner 5 out of the 7 nights in the air conditioned a la carte Italian restaurant. Two of the other a la carte restaurants the steakhouse and mexican restaurant were being rebuilt after the hurricane. El Marino the seafood restaurant was operating and alternated between seafood and Tex Mex cuisine nightly..The entertainment at the resort is constantly changing and is probably the best in all of Cuba with acts being brought in from all over Cuba besides the in house entertainment team and dancers.. The evening jazz by the pool is probably my favourite while my daughter loves the dancers. The beach is now one of the biggest I have seen in Cuba after the storm. A big thank you to all the staff who work so hard to give the guests the best vacations they can. Always remember you are in Cuba. For more info please see some of my past reviews. We are planning to return in December for another visit and I hope my gym buddy will be there too !!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinners w/reservations
- 24 hr Domestic beer & International brand drinks
- House wine w/meals
- Pedal boats
- Banana boat rides
- Introductory scuba diving lesson
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 408 rooms in 200 bungalows & one 4-storey building
- 1 buffet restaurant
- 5 a la carte restaurants: Chinese, Italian, Cuban, Steakhouse, and Fondue, dress code & reservations required
- 2 snack bars
- 24 hr lobby bar
- 7 bars including Beach bar
- Fun Pub
- 3 outdoor pools
- 2 lit tennis courts
- Beauty salon
- Massage facilities (fee)
- Internet access (fee)
- A range of non-motorized watersports available
- 18-hole golf course 5 minutes away
Hotel Room includes:
- 1 king or 2 twin beds
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
- Balcony or patio
- Max occupancy 3 persons
Kids Deals - First child 3-12 stays & eats free when sharing a room and existing beds with 2 adults. Second child pays kid's rate. Max 1 child in Hotel Room category, and max 2 in Bungalow category.
For the Kids - Kids 5-13 can enjoy supervised activities at the Kids' mini-club from 10:30am-5pm and the kid's pool. Babysitting is based on availability (fee).
Honeymooners - Receive a room upgrade and late check-out (based on availability at check-in) welcome cocktail, private check-in, flowers & fruit basket in room on arrival, bottle of sparkling wine on arrival, late housekeeping service, breakfast in room morning after arrival, and romantic dinner for 2. Valid up to 6 months after the wedding, minimum 6 night stay required. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Minimum, number of guests required, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera de las Morlas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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