- What's Included
- All Inclusive Features
We stayed at the Melia Sol P for a few nights after 10 days travelling elsewhere in Western Cuba - after staying in Casas, private hotels, and government hotels of varying price points I thought we'd experienced a decent sampling of Cuban standard food and board and had prepared my expectations for the resort according. Unfortunately it seems I didn't lower them enough! The physical resort itself and the rooms are decent, by Cuban standards it's well maintained, clean, and put together and the facilities are good; unfortunately this is all negated when the appalling service and food are taken into account. The staff all seem to possess a demeanour of utter misery, I think we saw a single smile (from the ice cream stand lady) during our entire stay. You actually end up being outgoingly chipper just to see if you can get a smile or laugh out of them - to no avail - this obviously is the opposite of how the guest-staff interaction should be. After we were handed our keys and told nothing about the resort (maps, meal options, directions, services?) I went back to the front desk to ask for a quick explanation of the restaurants - I was dismissed with an eyeroll before the staff member picked up the phone mid-sentence, and didn't bother coming back to me. It would have been funny if we hadn't been paying so much. The buffet was relatively typical for what I would expect of a two star resort, this didn't particularly surprise or bother me - what WAS astonishing is how awful the A La Carte restaurants are. Notably worse than the buffet even. We ate at the Chinese and Mexican on different nights, the food quality was awful and the portions genuinely laughable - we had to go to the buffet after each dinner to actually have had enough to eat. Everything tasted as cheap and low quality as humanly possible, even buffet items that are surely hard to mess up (chicken nuggets?!) had the flavour of discarded cardboard. I notice unlike their other resorts Melia branding is almost completely absent from this resort despite their management and ownership - I can only assume this is because the standards are so low they don't want the association. If you want a resort holiday, go elsewhere. This is a two star resort at best and not worth the money.
We were at the Sol Palmeras from Nov.17 to Dec.1, 2016 and enjoyed our 1st visit to Cuba. Great beach and pool area, excellent food, clean and comfortable rooms.The hotel staff were wonderful, especially Maria Ofela Dias Prendes, the Sales Manager, the staff at the Buffet Restaurant - Mabel, Wiskelmen, Diansy, Adys, Jorge Enrique, Ada Nerys, Frank Abel as well as the cooks and Claudia for the sandwiches. The bar staff in the lobby bar were great too. I highly recommend this resort.
The hotel was great. Dania at the front desk was fantastic. Celestino, the golf cart valet was fabulous. He was quick and took care not to hit any bumps along the way as he could see that I was limping when we first arrived. He always gave us a weather forecast and told us about the events going on the hotel that day or evening. He was a pleasure the whole time we were there and if I needed to get back and forth to our room - and even if he saw me walking to or from the bungalow, he would stop and ask if I wanted a ride. He was a great ambassador to the hotel as he was always friendly, always ready to assist the tourist. There were also 2 "train" drivers - Alfonzo and Jesus (or Jeson) - who were also wonderful to us. I had taken the train to the grocery store in the nearby mall and brought back a heavy load. The driver actually carried my groceries to our room for me after dropping the rest of the passengers off at the hotel! He made a special trip just for me. And Celestino did the same for me. We would go back again because we were treated like gold.
We were at the Sol Palmeras from November 8 to the 18th. This was my second stay at this resort. Getting settled in was a breeze, maybe it helps when your familiar with the resort. But as I remembered from my first visit, the staff was friendly, and informative. I was in room 1099, and my room maid did a wonderful job keeping my room clean. A personal hand written note welcoming me to the resort, and again thanking me for my stay and wishing me a safe return trip home the day i was leaving. Entertainment in the main lobby was wonderful. I wish I could remember the mans name who was solo, and played guitar. This man had some serious talent. I love the dancers who put on their evening shows. There was even one evening where one man danced in the main lobby encouraging others to join in. His energy really got the dance floor going. Muchos Gracias Reimi por todo. I feel I made a new friend and I look forward to seeing you again amigo. Food was plentiful and tasty. I was thrilled to see familiar faces, Raymondo y Alegna. Such wonderful hosts. As well we made a new friend Idelmis. I loved her energy, and such a genuine personality. The pool side entertainment staff was fun and quite good at drawing the people out to participate in activities. Also the dance lessons were a lot of fun. I really must continue practicing. We enjoyed the Italian restaurant (gracias Michella) , and the Chinese restaurant which were both wonderful. The outdoor steakhouse poolside served a good meal, along with a friendly staff. As for the beach, quite simply one of the most beautiful beaches you can find. Plenty of loungers available. We had no issues finding a comfortable place to set up and enjoy the beach. I can continue writing, but bottom line is simply I enjoyed my second visit at the Sol Palmeras as much if maybe even a bit more than my first visit. In fact, I look forward to returning once again. I would like to give a very special thank you to Norisel in customer service. She helped me by translating from English to Spanish for what was an important meeting. Muchos, muchos gracias a todos mi amigos.
This was relaxing couples vacation. We had not been to this hotel before but we are familiar with the Meliã brand. This resort in particular (or perhaps it was the time of year) seemed to be a popular spot for retirees. This made our stay slightly less enjoyable as the hotel staff worked hard at taking care of this larger age group (completely understandable). This left the younger crowd to search for a more up beat atmosphere, with a little Latin flavour, off the resort. Saying that, if you're wanting a week of complete relaxation by the beach or the pool this is your place. The beach is beautiful and there are plenty of umbrellas available. Kudos to the following for making our stay enjoyable and giving us the fun in the sun that we were looking for: Sandra at the buffet, Ronny on the entertainment team, all of the bartenders at the beach bar and BBQ (see pics), the creative lady who made our beds daily with swan blankets and heart shaped towels and the gardener who daily said hello to us and offered a coconut. I didn't get his name but he was incredibly genuine and chatted with me every morning while I had my coffee. Thanks Meliã, we truly enjoyed our time and met great people. We will most likely return with our kids and stay in a bungalow once again. Please consider updating the mattresses soon. Future guests: Tip the staff, they do a great job. Please keep in mind that buffet food is made for the masses! You can only do so well with that. Overall, the food was enjoyable. Thanks guys!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinners w/reservations
- 24 hr Domestic beer & International brand drinks
- House wine w/meals
- Pedal boats
- Banana boat rides
- Introductory scuba diving lesson
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 408 rooms in 200 bungalows & one 4-storey building
- 1 buffet restaurant
- 5 a la carte restaurants: Chinese, Italian, Cuban, Steakhouse, and Fondue, dress code & reservations required
- 2 snack bars
- 24 hr lobby bar
- 7 bars including Beach bar
- Fun Pub
- 3 outdoor pools
- 2 lit tennis courts
- Beauty salon
- Massage facilities (fee)
- Internet access (fee)
- A range of non-motorized watersports available
- 18-hole golf course 5 minutes away
Hotel Room includes:
- 1 king or 2 twin beds
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
- Balcony or patio
- Max occupancy 3 persons
Kids Deals - First child 3-12 stays & eats free when sharing a room and existing beds with 2 adults. Second child pays kid's rate. Max 1 child in Hotel Room category, and max 2 in Bungalow category.
For the Kids - Kids 5-13 can enjoy supervised activities at the Kids' mini-club from 10:30am-5pm and the kid's pool. Babysitting is based on availability (fee).
Honeymooners - Receive a room upgrade and late check-out (based on availability at check-in) welcome cocktail, private check-in, flowers & fruit basket in room on arrival, bottle of sparkling wine on arrival, late housekeeping service, breakfast in room morning after arrival, and romantic dinner for 2. Valid up to 6 months after the wedding, minimum 6 night stay required. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Minimum, number of guests required, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera de las Morlas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.