- What's Included
- All Inclusive Features
I did visit the hotel Sol Palmeras 5 times .The first time was January 2015 and the second time it was September 2015 and the third time was December 2015 and the 4th time was January 2016 and the fifth time was in March 2016 .What can I say it's a excellent hotel and I wouldn't hesitate to stay at this hotel again because they have excellent staff and everybody was friendly.The staff in the lobby bar,reception ,buffet and I remember three persons like Olga,Julio and not to forget Rosita.Then Jamie and Sandy from the pool bar.I almost forgot the people who cleaned my room and the pool guy Julio who cleaned everyday the pool .Than I have to say from the entertainers or in Spanish animators who I met was Yadira,Yoleidy,Lili and Elisabeth and I met them in Januar 2016,March 2016 ,June 2016,Januar 2017 and March 2017 and what can I say this people are very people oriented and so far I have seen they are very hard workers and believe me they know what they are doing and you can learn from them what they are teaching like dancing,aqua aerobics sport on the beach and water sports.All in all I wouldn't hesitate to recommend this hotel to my friends and their friends.
My initial impression of this hotel was sub par. I booked through a 3rd party company and upon arrival, I was informed that my booking was not confirmed by the hotel. The agent explained that the hotel was booked and he could arrange for me to go to a different hotel. I waited 45 minutes for guest services to look into the issue. Then , I spent $6 making calls to the 3rd party compan who assured me the room was available. More than an hour later, I again asked to speak to the agent and surprisingly my room was available. The agent then asked what type of room I wanted? At that point, I was pretty annoyed. Room-I had a bungalow that was crawling with bugs. Ants and nigthcrawlers...horrible The a/c in the bedroom didn't cool the room. It was loud to the point that we could not see in the room. Instead we slept on the sofa bed. Entertainment The entertainment was great. Some different each night and my kid enjoyed the Playstation room.Pool/beachI never used the pool. My mind was set on the beach. The pool and beach weren't overcrowded. Use caution on the beach there is a rocky area that's slippery and painful to walk on.Food-As an American the food was probably the biggest disappoint. And yes I ended up with travelers diarrhea. (Generally caused by poor sanitary practices) I would suggest you make a nightly reservation at one of the specialty restaurants, as we fairly pleased with those selections.All in all it was a mediocre stay and I can not recommended the hotel.
For two years I went to this resort and had an amazing time. The serving staff were always considerate and the bar staff never let my glass go empty. At one point the pool bar staff left their station to go to another bar to get my red wine because the pool bar doesn't normally have red wine. Between the two visits, we managed to have dinner at almost all the al a carte's. The Chinese and Italian restaurants were our favourites. The activities at the pool, beach, and fitness room were fun and well attended. The Zumba class was exceptional! My only complaints were that the resort was starting to look tired and the rooms needed a make over, so this year we opted to try a newer resort....we soon realized that the newer resort was not any better maintained and lacked the wonderful service and friendly staff we so took for granted at Sol Palmeras....wish we had returned this year.
This was my second trip to Varadero- and my first visit to Sol Palmeras. Booking a resort in Cuba, it is important to keep in mind that you will not have the same level of facilities that you would in other places in the world. It's just not going to happen. Sol Palmeras is a solid place to stay- a bit rough around the edges tho. I will get the cons over with first.Cons: The lack of AC in the main dining room. It was unbearably hot. We never ate breakfast in there, thanks to advice from Trip Advisor. Eat breakfast in the open air places by the pool. Dinner was almost suffocating in a room with grills and hot food. This is really unacceptable for a place with as much potential as Sol Palmeras. Our baby who was just sitting there a was dripping in sweat. Other guests were fanning themselves. I asked a waitress and she said that they had complained as well. Bungalows- they are great but make sure you get one in the 100 or 200 section. Otherwise you have to walk way too far. The outlet in our bathroom was literally dangling out of the wall and the place needs a fresh coat of paint. Pros: Beautiful pool areas, lots of activities- a place where you could get equipment for badminton, basketball, mini golf, ping pong and much more. - Food was quite good. This is an issue in many resorts and we enjoyed the variety and quality. The ice cream and juice huts were nice touches whileOut in the sun!- junior Suite on 4th floor was quite spacious, nicely decorated and a huge bathroom!- Staff: so many friendly people that were always willing to help. Belkys in the main restaurant was so gracious with our 7month old baby dropping everything on the floor. In Animation/Activities I would like to compliment Yaima and Leidy for being friendly and outgoing. Ignacio our bellhop was super helpful especially in assisting my senior citizen mother with getting to our bungalow that was quite far away. Humberto our waiter in the outdoor restaurants for breakfast and lunch was so sweet and doted on our every need. Beatriz our housekeeper was also very friendly and paid close attention to detail. Loved the towel animals with fresh flowers!
Our family with small kids had a great 14 day stay We stayed in a bungalow, which was light and spacious. The hotel has a really good vibe, and the staff is very friendly and helpfull. It is an all inclusive hotel but it has several different dining options which is nice for variety. Cuba is cuba and you don't get the same 5 star facilities as you get elsewhere, but Sol Palmares does a very excellent job.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dinners w/reservations
- 24 hr Domestic beer & International brand drinks
- House wine w/meals
- Pedal boats
- Banana boat rides
- Introductory scuba diving lesson
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 408 rooms in 200 bungalows & one 4-storey building
- 1 buffet restaurant
- 5 a la carte restaurants: Chinese, Italian, Cuban, Steakhouse, and Fondue, dress code & reservations required
- 2 snack bars
- 24 hr lobby bar
- 7 bars including Beach bar
- Fun Pub
- 3 outdoor pools
- 2 lit tennis courts
- Beauty salon
- Massage facilities (fee)
- Internet access (fee)
- A range of non-motorized watersports available
- 18-hole golf course 5 minutes away
Hotel Room includes:
- 1 king or 2 twin beds
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Hairdryer 220V (adaptors required)
- Balcony or patio
- Max occupancy 3 persons
Kids Deals - First child 3-12 stays & eats free when sharing a room and existing beds with 2 adults. Second child pays kid's rate. Max 1 child in Hotel Room category, and max 2 in Bungalow category.
For the Kids - Kids 5-13 can enjoy supervised activities at the Kids' mini-club from 10:30am-5pm and the kid's pool. Babysitting is based on availability (fee).
Honeymooners - Receive a room upgrade and late check-out (based on availability at check-in) welcome cocktail, private check-in, flowers & fruit basket in room on arrival, bottle of sparkling wine on arrival, late housekeeping service, breakfast in room morning after arrival, and romantic dinner for 2. Valid up to 6 months after the wedding, minimum 6 night stay required. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Minimum, number of guests required, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera de las Morlas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.