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This is not my first time at this Hotel. I have wrote several reviews, and this wont be different.When we first visited this Hotel, several years ago, we had a very good experience. Before,of course, we visited others, and at first sight we liked the pool, the dinner area and the Piano Bar. and of course the beach.Yes, this hotel is old, if I remember was opened in the 70 ths, I'm not sure, The rooms are Ok for us, We didn't go to Varadero to spent our free time on bed, and we didn't go to eat because we know how it could be. BUT, the room for us was perfect, four floor, facing the pool and the ocean, A great and beautiful view, And always clean.Since then this is the only one for us.We just came from Cuba, spent a week in this hotel, and as always, we loved, we had a great week.I knew, that in July and August, they had a very bad time because the A./C was broken in the dinner areas, But, now they have a new ones, nice and cold. The room have a plasma TV. ??New. We didn't care, I watch TV in My Home and that's enough. The food, was good, the room was good, and the service excellent,as usual. I bet to anyone. that for the price, location and amenities we won't find for the price what we got and the great time that we spent at this Hotel , The breakfast was good, fruits, juices, eggs, ham etc etc, lunch and dinner was Ok, normal but not for people who desire lobster, and so on. For us, normal people who loves to have a great and quiet time, resting and enjoy our vacations, It was another excellent place to visit, and wil be for upcoming years meanwhile the people who works there, still given the best and professional attention that we, as a guest, deserve. I'm sorry I forgot my camera at home, but you can see some photos from our last visits. Good work and well done, Tuxpan employees, Thanks for your attention and cooperation, We'll see you again, next year, or, who knows, maybe sooner.
My last review was dated 2010 ...it's 2016 and we are still going 2 to 3 times a year.My sons also have returned with us even if they are adults now. They enjoy hanging around with the staff.Food is good, so good that I always come back having gained 5 pounds.
We found a cockroach in the bathroom two nights in a row. It was not the same cockroach because we killed the one of the first night. For dinner there are two options. One is at the buffet, but the air conditioning does not work (we were told that it broke last December (2015) / January (2016)), so there were flies on the fruit, mosquitoes and some food was not at its best (ice creams were melted). The other option for dinner, much better, is in the restaurant, which can only be booked on the same day from 10 to 12:30 am (if you are lucky and the girl is at the desk), so if you do a tour you cannot book your place at the restaurant. At least some of te staff was nice and kind.
I did not read all the reviews here but i did read some negative ones and i just dont understand it. I just got back from there and i had a great time the staff was great i was surprised and happy that some of the staff members were soccer fans. They made great mojitos there but it was just one gentlemen there that made them really good. I liked the food and so did my family. I vacationed there to get married to my cuban wife and they treated us great i was upset i could not tip the staff there but i had a wedding to pay for. I will most deinitely recomend your hotel to my friends and family keep up the good work. Viva Cuba
1-15 sept 2016, Bad en old Hotel,swimmingpools are oke, on the beach nearly no good sunbeds( old) Main restaurant 14 days same food,old bread,melted icecream ect.some staff are friendly.the al la carte restaurant was closed and no airco in the main restaurant(broke) the room curtains were hanging bad and i thought that i had bugs in the bed who bite.where were Lucky with a kingsize bed,the rest had 2 seperate beds. nice view but ask 3 or 4th floor swimmingpoolsite.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- A la carte dining
- All Domestic drinks from 10am-1am
- Snack bar
- Manager's welcome cocktail party
- Pedal boats
- Introductory scuba diving lessons
- Mini-Soccer court
- Day tennis
- Aerobics, water aerobics
- Dances lessons
- Spanish lessons
- Daily activities
- Nightly entertainment
- 232 rooms in one 4-storey building
- 1 buffet restaurant
- 2 a la carte restaurants including 'El Rancho' Mexican restaurant, dress code & reservations required
- 4 bars including swim-up pool bar
- Cigar lounge
- 'La bamba' disco
- Poolside chairs
- Tennis courts
- Table tennis
- Shopping on-site
- Massage services (fee)
- Exercise classes
- Watersports centre
- 1 double or 2 twin beds
- Cable TV
- In-room safe
- Full bathroom
- Balcony or terrace
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting subject to availability (fee).
Wedding Package - Available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carret. Las Americas, Km.4, Matanzas, Varadero 42200 Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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