- What's Included
- All Inclusive Features
Location: Beachfront, 50 min from Varadero Airport, 60 min from Varadero.
Second visit, for 2 weeks, we where there last year same time.You can see my last year review titled “We enjoyed but its not for everybody”My last year review still apply,This year no medusa PMOW, but in 2 weeks only about 5 days with yellow flags, the rest red flags due to high waves.Food repetitive but good. Excellent staff. Ground and room well maintained.We had no hot water the two first days, till they succeed to fix it.Mattress is ok but could be better.Some beach chairs needed to be replaced.
I traveled the second week of April with my 3 year old. This resort was nice but needs some reorganization. The beach was beautiful and wavy during my stay. It is very long and was never crowded. I went swimming multiple times. There are several entry points into the ocean which have a sandy bottom. Sand shoes are not needed. Only complaint about the beach were the mounds of seaweed/trash everywhere. The method used for removal was very inefficient.The snack bar was absolutely atrocious. More often than not they had no food and when they did have food it was at least a 45 minute wait. One thing I did notice while waiting was the children of the staff were given special treatment. Their orders were given priority and served to them ASAP through a different window. The pina coladas at the lobby bar were noticeably better than the pool bar. However, the staff at both bars were great.The restaurant is very poorly organized. Buffet lines were very long and cluttered together. There was often not enough tables/cutlery/napkins for all guests. Food was average, never went hungry. Wait staff was excellent.The room key failed multiple times and on my third trip to the front desk I was informed that if it is kept close to a cell phone it would demagnetize the key. I was not impressed with the front desk staff. Exchange rates are not posted. I received 67.5 for 100 CND. The villa we stayed in was lovely. The maids did a great job. The ants are really bad so try to avoid snacking in the room or they swarm. There are no bathtubs in the villas. Water pressure was ok. No clock in the room. It was impossible to get/pay for late check-out. Luggage was kept in the open at the front lobby.
Quiet place, a wonder for snorkelingThe hotel is generally well kept and people in general are very nice and smiley. The only exceptions are the ladies at the reception, not nice and not too helpful!!- The rooms are of 3 types. In the hotel block, they are very average, then you have groups of 5 rooms together that are somewhat better and like small motels in Canada and the US that we find on the side of small road. You are very close together mainly when sitting outside. Then they are the groups of 4 units, with bigger rooms, and while you are sitting outside on your deck you fill the space and your closest neighbors are about 20 feet from you, big improvement. There are 2 ocean views rooms and on the back of them, there are 2 rooms with garden views. - The room’s specifics: I had plenty of water, plenty of hot water and the air conditioning worked perfectly with a handheld control. Flat screen TV and a fridge. You get one bottle of white rum, one bottle of water and 2 cans for 1.5 liter of water for free when you walk in the first time. Anything else you will have to get from the hotel store. For the safe you have to pay 2 pesos / day. Room cleaning was good.The rooms are simple but it does the job. The mattress was super comfi.- The buffet is clean and the food line set-up needs to be reviewed. They put the minimum of food in the plates and when empty they refill the plate, no waste. They are plenty of bread of all types and plenty of deserts to choose from. But little or no cheese and sandwich meat. Plenty of fruits and all kinds of items to make up a salad.- One restaurant a la carte. It was very good food and service. The poor server was by himself and was running around. To the hotel director add one more server!- The 2 pools are side by side and well taken care. Again more staff required at the pool bar otherwise long waiting time!- The Snack bar chips were super good! The pizzas on the other hand were the worst ever, with no meat no vegies nothing but a spoonful of sauce and some cheese!! The burgers not much better, but good thing were ham & cheese sandwich. So the snack bar gets 3/10! POOR- Check your drinks when they are making them. ALL of the bartenders were cheap on the quantity of alcohol that they put in drinks, so you MUST tell them at ALL times to add more or at least some. And I just wanted a standard drink that did not taste like water. The Bar at the Lobby makes good "Café Frio" Again tips will get you better service and better drinks.- Snorkeling is SUPER. Straight from the beach with 5 different areas, plenty of coral and fishes and it is not to deep.- The beach in front of the hotel as some rocks and coral when you enter but it is still nice to swim in. At the end of the hotel beach to your left (when facing the ocean) there is another beach (Public one), where there is plenty of place to enter with sandy bottom and it is very quiet. At the hotel there are low trees that are all along the beach that will give you all kind of shade as well as all kind of places to set-up hammocks. With the hotel stretching along the beach people are not all over you. Plenty of space to be alone.- The hotel has set-up walks, up the mountain with a guide that you can go 3 times a week for about 1 1/2 hr. It is FREE.- Ride on the small catamarans for 1/2 hour for FREE- Horse rides available for $$$ but they will pick you up at the entrance of the hotel with your horse.Negative sides that needs improvements:- Public washrooms were very dirty and I mean dirty- NO BEER at the Lobby bar, unsatisfactory!!! Get some draft beer! Otherwise you have to go to the pool!!- One bottle of water per week, you want more go to the hotel store and buy it.- It is not every day that they have one peso bills or coins to change (for tips it’s a must)- Unable to book the room for a few hours extra when you leave late.- The pasta bar is in the middle of the buffet line!!! So if you just want to get one item you have to cut the line!! They just have to move the pasta bar to the second grill and that was barely use and that would solve the problem. They need some guidance!Nice quiet holiday, very good for snorkeling. Would go back It is a 3 stars nothing more for sure!Important: Not for a young crowd. Average age when I was there over 50 years old.IT is a 3 Stars, not more. It does the job.
Villa Jibacoa is amazing!!! The first few days we just de-stressed! The staff were amazing and really made you feel like part of the family. The entrainment staff Erick, Jordy, Eddy and the rest of the boys were amazing. They made us feel save and entertained us by playing a wide variety of music. We had two wonderful staff in the dining room that made sure they noticed us and spoke as soon as we walked through the doors. Nid and the lovely lady were amazing.The bartenders at the pool bar always remembered what we drank and always made us laugh.The la Carte was so nice and relaxing. The staff made you feel like you were the only ones there.The bartenders at the lobby bar were amazing as well. Roberto helped us with a tour to Havana and it was an awesome experience. We went in an old car and Johnny and Andy were two amazing men that would do anything for us.The souvenir shop in the lobby was great prices and the guy that we dealt with was so sweet and helped us find everything we wanted.The store on the resort had everything you could want and the staff were so helpful.I can't wait to go back. We went April 1st - April 16th. I have tried to get information on a couple of the staff or give it to whom would give them mine as there are a few things I would like to send to them but can't get anywhere. Just wish there was away to reach them.. Best time ever!!!! 💕
My boyfriend and I travelled to Cameleon for the first time April 6-13, 2017. We are very laid back, easy going people so this resort was perfect for us. The ride to the resort from the Airport was great and very scenic and check in was quick once we arrived. I'll try to be honest as opposed to negative. The food wasn't great for the first few days, but suddenly got better and better. We were happy we brought some granola bars and ate ham and cheese sandwiches/hamburgers from the pool bar (which were delicious btw). Loved the bartenders at the pool too! Always smiling and making sure my drink was delicious!I wondered why all of the melons were carved so pretty into pictures in the buffet, yet there was not any to eat on the buffet! By day 4 of our trip the food was much, much better. We didn't go for the food, so we were fine for the whole week in general. From reading other posts prior to going, we expected the food to be just as we experienced it. The BBQ lunch on Wednesday is the best!We also went to all 3 restaurants in the area and their lobster and shrimp was amazing. All different experiences and all fantastic. Was very cool to have a horse and buggy pick us up for dinner at Los Marios and the view at the Tower was fantastic.We had bungalow #36 which in my opinion had the best view and location. Our maid did a wonderful job of preparing our room each day and the bungalow was central to everything. It was fantastic. The gardener even brought me some beautiful flowers which was a nice touch.The grounds crew and entertainment staff are definitely top notch! Very friendly and they always remembered our names and asked about our day to make sure we had everything we needed and were having fun. A couple of ladies at the front desk could learn something from those staff. They look and act miserable!!! In fact, we ended up missing the party boat and the ladies didn't care one bit. Luckily Roberto was very professional and simply refunded our money back for the trip. Guess we will have something fun to do next time. Roberto was also fantastic for hooking us up with excursions and a private taxi tour through Habana. (Much more personalized and you ride in a old car which is fun. I heard the bus feels rushed.) We paid 60Cuc plus tip and it was worth every penny and more. Can't wait to do it again. The driver and translator were friendly, spoke English and Spanish and let us go everywhere we asked. Be sure to go see the cemetery in Habana!!My boyfriend can speak Spanish and spanish fluently so that made excursions fun and we enjoyed meeting some local people on the beach. The safari tour was fantastic and so were the caves. This day had a nice surprise of horseback riding and the meal was delicious at the farm as well!!Definitely bring a cup for your drinks. Bring snorkeling gear. Bring some extra clothes and toiletries to help the locals. They don't want your money, they need clothes, towels, soaps and other basic necessities. The locals were the best and I even have a few souvenirs which they gave us in gratitude! I also received a delicious mango and pineapple as a gift.All in all, we had the best vacation we have had so far. Food and customer service at the front desk can easily be ignored when you factor in everything you are getting for the cost. We will stay longer next time.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- 1 a la carte dinner/specialty restaurant per week (dress code & reservations may be required)
- Snacks daily
- Unlimited International brand drinks, domestic beer, wine/lunch
- Hobie Cats
- Pedal Boat
- Use of bicycles
- Exercise classes (Aerobics)
- Daily activities
- Nightly entertainment
- 110 rooms in bungalow style villas
- 1 buffet restaurant
- 1 International a la carte restaurant (dress code & reservations may be required)
- 2 bars including Lobby bar & Pool bar
- 1 outdoor pool
- Sun lounges & towels
- 2 lit tennis courts
- Sundries shop
- Exercise classes
- Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Internet (fee)
- 1 queen or 2 twin beds
- Sitting area
- Cable/Satellite TV
- Full bathroom
- 220V (converters needed)
- Balcony or Patio
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Via Blanca km 60, Jibacoa Beach, Santa Cruz Norte, Jibacoa Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.