- What's Included
- All Inclusive Features
Location: Beachfront, 50 min from Varadero Airport, 60 min from Varadero.
Well we just finished off another great vacation with friends and family at this gem of a resort. As always the staff, grounds and amenities were great. It is fantastic to come back year after year and see the same people, it's like coming home. A moment of panic did set in when I didn't see Ruddy at the Lobby bar, his is usually the first welcoming hug I receive when I get off the bus and the last hug prior to leaving to return home, for me he is the best representative of Villa Jibacoa and a great asset to this resort. We did see him at the Al a carte restaurant where we had the best meal in 7 years, his service was impeccable, not sure why management is hiding him away back there. Though the weather was not conducive to a lot of beach time we did go on short day trips, Bellamar caves and the Tower, thank you Roberto, Air Transat rep for your help with this. It was great to see some of the new structures on the beach the cabanas and the theatre was completed. Can't wait for year 8, thank you to all staff for a wonderful stay.
The Resort was clean but rooms could use some updating. A/C not working so mold and smell becoming an issue. We've been moved on block # 2 (ocean view )On this block the Housekeeping staff were very impertinent and my wife was very disappointed about her attitude.The General Manager tried to fix the issue but it seems that the chambermaid was working for quite a long time on the resort and she was smiling after us "doing the same thing"!!!Lobby Bar staff were good once you got to know them. When you were a newbie tips were the only way to get their attention.The Beach Lunch Buffet had a good variety but very receptive although the staff here are the best. Prompt and courteous service (regardless of tips, but of course we did!) Restaurant staff need some help. Almost every meal we ordered had some sort of mix up with people getting the wrong appetizers or drinks. Service was inconsistent. Some had extremely slow service. Others okay. Food was a hit and miss. sometimes overly salty to make up for lack of seasoning. They would run out of things. French fries one day, but not the next. Chicken one day, but not the next. you can feel the scarcity of items here. Buffet was one of the worst i have seen. Hot foods were coldish. Lack of variety. Not much for fruit/veggies. I never thought i would be so happy to come home and have apples and bananas again. Morning omelette and coffee were good.Resort was a nice size. Pool area and grounds are well kept. lots of loungers and cushions. Beach was nice with plenty of shade and loungers as well but you should be very early at the beach to be lucky to get a shade.It's the only place I've been seen when the tourists are going early in the morning for living the beach towels on the loungers all they long.The same thing happens to pool area too.They don't care , they go to eat they go to rest themselves on the rooms and after that on the evening they realize that they have to come back to the beach for taking the towels.The General Manager doesn't do anything with respect of that.Or they don't want to strait up the civilized rules to keep all the tourists happy. What we did see of nightly shows was good. The lobby bar is open 24 hours so you can always find a drink/snack. Overall the place is nice and for me and for my wife after long hours of working hard in Canada it's all-wort it to spend few days in Cuba.If I go back?! Of course, because I love Cuba and Cuban people !!!Regards,Mike&Stephanie
We just returned from 1 week and were pleased on so many fronts. For example:- the grounds: beautiful and well maintained, including the light stands that were well painted, no broken or protruding wires, impeccably swept and raked lawns and gardens, new garden equipment, and dedicated grounds workers.- modern touches: flat-screen TVs and satellite service, newly lined (rubberized?) pool surfaces, new sun chairs around the pool, new gazebo lounge areas on the beach, new covered deck near pool, and new play structures for kids. - villas: beautiful on the outside, cozy and sparkling clean on the inside. Furniture, door frames and headboards are painted in a high-gloss finish, and floors are tiled.- resort layout: easy and flows nicely. Beach is closer than at most resorts. Mountains give a great backdrop.- beach: sand is not quite as powdery as in other locations due to the proximity of coral. But, this makes for great nearby snorkeling and scuba diving! You have to swim around a bit to find it, but there are some great spots where the coral and fish are amazing. We saw a couple of sting rays (small brown ones). No need to run for sun chairs as there are plenty, but some are older. Lots of shade. Sand fleas are atrocious.- Customer Service: very good. We had a problem with a light switch which was only partially working and a wall support bar that fell in the shower. We called reception at approximately 5:00 pm and a repair person arrived within 5 mins. The wall support was repaired right away and the light switch was temporarily rewired and was repaired the following day as promised. We had arrived just past 2pm on our first day and we were immediately given wristbands so we could grab some lunch before the buffet closed at 2:30. In addition, staff came to our door with sandwiches and pastry to make sure we were not hungry. No issues with any staff; all were helpful, smiling and pleasant.- Public Relations: very important to the hotel. Odeleines (Ode) does an excellent job of making sure guests have a wonderful time and have what they need. Returning guests are treated to a very special meal and a wonderful evening. Ode can be reached at: email@example.com- Food: great breakfasts (minus the bacon), delicious soups, fresh breads, ice cream and scrumptious pastries are the highlights. Lunches and dinners usually include rice/bean dishes, fresh fish such as tilapia and tuna, pasta, salad with green leaf and shredded cabbage, beets, and antipasto items. Main dishes changed daily and included chicken, pork, beef, rabbit, shrimp, and small octopus. Sides included boiled potatoes, cooked cabbage, potato croquettes and black beans. Desserts include fresh fruit and fruit salad. The a-la-carte restaurant is ok in general but it becomes amazing if you arrange a special meal of "langousta" (like lobster) with the reception. For 15 CUCs/person you'll get the best cooked langousta on the planet! Finally, the pool snack bar has great sandwiches (sliced pork, or ham/cheese), pizza and chips (no fries) .- Havana: if you can spare one day and have never been to Havana, then a day-trip (9-4) is a must. We pre-arranged this with Gretchen who was an awesome guide and all-around pleasant person, but you can also arrange through your on-site travel rep (which is Roberto for Air Transat). Cost was $60 CUC per carload. We needed two cars and got to travel in two vintage Chevrolets. We had excellent drivers who were very cautious. Tips: ask for an air conditioned car, leave early as it gets hot quickly and choose your own place for lunch; there are many beautiful restaurants and cafés in old Havana. You can reach Gretchen at firstname.lastname@example.orgThere are just a few things that would bring this resort up to a solid 4-4.5, such as ensuring there is always enough toilet paper in the public bathrooms near the pool especially (we kept a roll with us all the time). The other would be the food. Not because it does not taste good, because it it delicious. There is just not very much choice sometimes due to the small size of the buffet. And finally a few newer lounge chairs on the beach, as well as a few newer mattresses and pillows would be the icing on the cake. Many have been upgraded, but there are still some older ones remaining.This is a really nice, quiet, fun, friendly and relaxing place. Well worth a try.
This was our second year staying at Villas Jibacoa (or Villa Tropico). We love it and will be back again.- While the rooms are a bit tired, they are very clean. - The beach/snorkelling is great. You can snorkel right from the beach on good days and it is amazing. - The staff are all kind and hardworking. They don't ask for tips, but they do appreciate them.- Spanish coffee-- if you haven't tried this drink, it is a must. Not only does it look beautiful, but it is delicious.- It is quiet. We may be in our late 20s, but we prefer a more relaxed vacation. You are never fighting for a chair by the pool or on the beach and you won't run into the crazy party crowd here. There are some families, but mostly couples in their 30s-60s. The entertainment in the day is alright, but the evening entertainment is always fun (usually a music or dance group).- There is a great hike you can take to a higher point, and it also lets you meet some locals. There are three restaurants close to the resort and one that you can take a cab to. We went to El Cacique (10 minute walk) and it was delicious.- The food improved this year! There was a better variety and they had beets at the veggie table. While it may not be fine dining, we always found something to eat. -There are excursions available (we haven't done many). Jibacoa is closer to Havana than Varadero, so it is not a bad location. - The bungalow rooms are the best--you feel like you have your own little place and we could see the beach from ours this year. This resort is perfect for us--but we can understand why it might be less perfect for some. The rooms are a bit tired and the beds are not the best comfort-wise. There isn't the same caliber of entertainment for kids as we have heard there is at other places. That being said, we feel that those aspects are minor compared to the overall experience.If you are looking for a friendly, quiet, relaxing, and beautiful place to spend your vacation, this is a great place to visit.
Just back from a very restful and peaceful week! Had red flags the entire week we were there but the guys got out snorkeling anyway - and were not disappointed - they said the best snorkeling they have ever experienced.Food - you won't starve - but its not the Ritz! Service - for the most part very good. A couple in the dining room were stand outs and a couple were duds - I suppose that is everywhere you go.Best meal out - El Cacique - fabulous - also went to the Tower - was good as well but Cacique was better hands down.Pool - never had to "reserve" seats - always plenty to go around.Bungalow - we had #35 - rear facing - (even #'s face beach) - decent - beds ok - one pillow per person - small pillow. Amenities - decent - hair dryer worked fine. There are a set of 220 V plugs and a set of 110 V plugs in the bathroom. Safe - Worked fine - pay per night.Bring a mug for beverages and a mug for coffee.Sand fleas - yep - lavendar worked great - sprayed in my bed. Friends didn't - they got bitten - next night sprayed - no more bites. Essential oil in a spray bottle 10 drops per 1 cup water. Bring your own roll of Toilet paper for when off the resort - you'll thank me later!We will be back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- 1 a la carte dinner/specialty restaurant per week (dress code & reservations may be required)
- Snacks daily
- Unlimited International brand drinks, domestic beer, wine/lunch
- Hobie Cats
- Pedal Boat
- Use of bicycles
- Exercise classes (Aerobics)
- Daily activities
- Nightly entertainment
- 110 rooms in bungalow style villas
- 1 buffet restaurant
- 1 International a la carte restaurant (dress code & reservations may be required)
- 2 bars including Lobby bar & Pool bar
- 1 outdoor pool
- Sun lounges & towels
- 2 lit tennis courts
- Sundries shop
- Exercise classes
- Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Internet (fee)
- 1 queen or 2 twin beds
- Sitting area
- Cable/Satellite TV
- Full bathroom
- 220V (converters needed)
- Balcony or Patio
- Max occupancy 3 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Via Blanca km 60, Jibacoa Beach, Santa Cruz Norte, Jibacoa Cuba
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.