Sonesta Kura Hulanda Village and Spa
- What's Included
I had high hopes for this property based on TripAdvisor reviews. However, I was disappointed. The village was quaint and gated. It's a neat setup. The pool near us (no waterfall) was dirty when we arrived. The ice is next door but our keys would not work to gain access. The pool with the waterfall was clean and inviting. Outdoor areas were well maintained. Our room had several issues: ants in the bathroom, soiled curtains in the main room, the safe didn't work, and the Internet was basically non-existant. Plaster was coming off the walls in the room and transferred onto your clothing if you bumped up against the wall. The shower bath had a poor design and allowed water to drain onto the bathroom floor. The hand held shower head needed cleaning as barely any water came out. Hot water isn't that hot. Sheets were scratchy. If you're American, bring your voltage converter. All outlets were 220v.Staff were very friendly and hospitable. No issues with check in or check out. I'm not sure if we just got a bad room or what the issue was. Maybe low season isn't the best time to visit?Based on my experience, I cannot recommend.
Finding myself in the heart of Willemstad was the beginning of a great trip to curacao! Sonesta Kura Hulanda Village and Spa helped to make my stay even more pleasant. After spending one night at Kura Hulanda Lodge in Westpunt, transferring to Sonesta Kura Hulanda Village and Spa was like a dream come true. Ryan the front desk attendant is amazing!! He warm, friendly, helpful accommodating and knowledgeable. He goes beyond the call of duty to ensure that hotel guest were comfortable. My room was in the front of the property, with close proximity to the pedestrian entrance and minutes away for the Queen Emma swinging bridge overlooking the swimming pool with a makeshift waterfall. The decor was beautiful and I can't help but mention the old fashion bath tub and bathroom fixtures. My overall experience was great!!!
I have thoroughly enjoyed my stage at the Kura Hulanda except for one matter that has left me puzzled. I was in one of the farthermost rooms on the property and was having severe internet challenges. Sometimes it would work other times it would be non existent. I asked to change my room, because as I moved across the property closer to the front desk, the internet would improve tremendously. This simple request became a three day ordeal, as the weekend manager said that she couldn't move me nor tell me why. I had been trying to move since Friday and was trying to remain calm in my perplexity. On Sunday of this past week, Ryan who worked at the front desk granted my request. He was pleasant and helpful. The management was not consistent in keeping me abreast of the ever evolving information and let their Tech guy go before getting more info over the weekend. The tech guy had said the front desk had offered a room for me to move and then the management, instead of simply moving me, basically let me wait for two more days, as I shuttled back no forth to the front of the property to receive proper internet access. Thank you Ryan, Monique, and Aaron for great customer service.
This was a cute, authentic place to stay in Willemstad. The rooms are spread throughout the property and feel private. The room was comfortable and had a terrace/balcony out front. The property itself can be quite confusing and the staff doesn't really give you any sort of orientation. We didn't find until the end of our visit the much more convenient pedestrian entrance by the museum - we had been using the vehicle entrance! There are two pools, both of which were lovely and lots to explore in the hotel grounds themselves. It very much has a resort feel right in the centre.
We enjoyed our stay. Staff was nice and friendly. Exterior was charming. Beautiful restored village. Lovely swimming pool. Nice vibe. Interior of rooms needs updating. Needs remodeling. Great location. Nice food.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 82 rooms
- 2 Restaurants
- 2 Swimming pools
- Fitness centre
- Spa (fee)
- Conference centre
- Golf carts to transport guests throughout the village/complex
- A/C & ceiling fan
- 1 queen bed
- Antique furniture
- Cable TV
- CD player
- In room safe
- Mini fridge
- Tiled or wood floors
- Marbled full bathroom with bidet, hair dryer & bathrobes
- Max. occ. 2
- As above but larger with sitting area
- 1 King bed or 1 Queen bed
- Max. occ. 2
- As above but larger with 1 King or 2 Queen beds
- Max. occ. 4 adults or 2 adults & 2 children
For the Kids - Children's pool.
Resort Location Map
Sonesta Kura Hulanda Village and SpaCuracao,Curacao
- Hotel Contacts
- Extra Info
Langestraat 8 Curacao, Willemstad 33328 Curacao
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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