Sunscape Curacao Resort Spa And Casino
- What's Included
- All Inclusive Features
My boyfriend and I went in with low expectations based on some of the reviews we had read beforehand. However, we were pleasantly surprised by almost every aspect of this resort.Cons:Had to wait for our room to be ready even though we arrived around 5PM.Room was not cleaned until 4PM or later each day, so we often turned them down because we were napping/getting ready for dinner.Buffet options more limited than larger resorts.Room stayed at 73-74 degrees and sometimes was too hot to sleep in.Pros:Amazing beach and ability to snorkel right there.Plenty of chairs/palapas to relax in.Lunch cookouts on the beach 2+ times per week - great food!!Great a la carte restaurants. The only one we didn't completely love was the seafood, but mostly because we aren't big seafood people.No issues being seated for dinner within 20 minutes (usually no wait at all) despite the no-reservation system.Free shuttle to Willemstad.Clean pools.My room/building request was fulfilled.Large,clean room (building 2, 2nd floor).Nice, fruity drinks all day. For stronger drinks, go to the lobby bar. Monique was amazing making us special drinks and shots at night. Norma at the main pool bar during the day was very sweet as well.Employees and locals were all very willing to get to know you and show you around, even when they were off the clock.All in all we had a great experience especially considering we didn't know what to expect. Curacao turned out to be our favorite vacation so far!
My boyfriend and I stayed at Sunscape Curacao Resort Spa and Casino from 5/12/17 - 05/19/17 and booked our trip through Apple Vacations which rated this resort 5 apples. Let me begin by saying, we were Sun Club members which basically gets you nothing. Definitely not worth the extra money. We booked an ocean front room with one king bed. When we arrived, we were placed in an outdated, ocean view room with two double beds. The room didn't even have a view as there was a very large tree that blocked the view. We expressed our concerns to management and they said they would get us in another room the next day. The room wasn't ready until around 7pm the following day. Every time we asked for an update, management would simply not call us back or didn't have an answer. We ended up packing up the room and moving our own luggage to the Royal Tower when it became available. Our new room was a lot nicer with one of the best views in the resort (Only stay in the Royal Tower). The other units either look like small jail cells or something out of the 1970's/early 1980's. The beds are the most uncomfortable I've ever slept in and the pillows are even worse. Housekeeping does keep up with refreshing towels in the rooms and they keep the mini fridge stocked, however, don't drink the free bottle of red wine as it leaves a horrible after taste. With respect to the food, the restaurants are mediocre at best. We ate breakfast at the World Cafe each day. The fruit had no taste, the scrambled eggs tasted like they were powdered and the coffee was bad. Our first night there we ate at the Hibachi place which was probably the best of the restaurants. Our only complaint was our seating. You are basically sitting next to the oven. It was hard to enjoy the food when you were sweating constantly. The 2nd night we had dinner at Oceana. We ended up waiting over an hour as the restaurant was completely under staffed. The fish was cold, dry and over cooked and had little flavor. We can say the same about DaMario's. The service was bad and the food was flavorless. The best meals we had were off the resort in downtown Williamsted. Out biggest compliant by far was the service provided. It was extremely difficult to get refills on drinks, additional silverware when needed and it took forever for the wait staff to take our order after being seated. The service issue stems from the resort being grossly understaffed and lack of management oversight. SUGGESTION: Less entertainment staff and focus more on keeping your guests happy. We definitely won't be staying at Sunscape on future vacations. The beach was nice with adequate snorkeling.
A friend and I wanted a quick relaxing getaway and the sunscape definitely worked! We knew going in that this wasn't a five star resort and our expectations were not very high. After staying there, I would give this 3.5 star resort. It's not the typical all inclusive resort that you find in Jamaica or Mexico. It's not as organized and modern. We stayed in the sun club - which wasn't much different than the rest of resort - but we did enjoy the cushion lounge chairs and quiet private pool. Kenneth was the best bartender! The room was cleaned daily and we didn't have any issues. The room was a bit dated and had a mildew smell towards the end of the trip - however the views were amazing. The pillows are small so we asked for extra. The food was good - the best restaurant was Oceana. We never had a wait to get in the restaurants. The Japanese was great as well. We were there during Cinco de Mayo so they had taco buffet for lunch which was fantastic and BBQ another day. Since the trip was hotel and flight were so cheap, we ate dinner downtown 2 nights. The biggest disappointment I had was the service during breakfast. If you are not going to have coffee, water and OJ readily available, I expect the servers the be prompt. There were many times we ate breakfast without water or coffee. I went over to fill my glass at the servers station and I was asked to sit down. The beach was fantastic and relaxing. If you want to sit at the beach, be sure to get up early and grab a hut. The huts are usually gone by 9am. All in all, I enjoyed the vacation. We got what we paid for.
Well, before we left, we read many negative reviews. We look for the common threads in reviews and everyone has a different experience.We knew that this wasn't going to be a luxury resort and were not surprised. The rooms were very "tired", definitely need a makeover, particularly the bathroom....however, it was clean and cleaned daily, everything in the room worked and the beds were clean and comfortable. Our maids did a great job.The beach and weather were gorgeous, a great location.We found the staff pleasant, although sometimes service was slow in the buffet.I enjoyed breakfast, which is good for me but the meals were mediocre and very repetitive, in the buffet. My husband liked the food at Oceana and Grill, they were lovely spots to sit at.A big thank you to the friendly lady in the gift shop, who I bought my wifi from. My wifi wouldn't work and she patiently worked at it, until it worked. Unfortunately I forgot her name but I told her to tell her son, that she fixed it for me. Very cheerful and friendly.Our room was 6102 and was in a really good spot, near everything and quietAll in all, we had a relaxing , quiet vacation, even if the hotel needed an update.My husband had very positive service from Nuhara, at the Concierge.So it depends what you are looking for, if it's luxury and great food, then no but a lovely , quiet beach , relaxing vacation...then yes.
Booking an all inclusive hotel to enjoy food and drinks all day long... think again. We needed to go out almost every day to eat because the food was really bad. Fruits were rotten, Rice not cooked properly, deserts dry etc. (You pay for all inclusive But have to Eat outside ) Location is super, really close to mambo beach and Willemstad. The beach is beautiful!! Rooms are also great, a lot of space 👍👍Service not really good. Asked a few times for late check out because of 2 kids under age of 3.. But need to wait til the day of checkout before they can tell me..... Some people working are really nice and helfpul, others really rude.. Housekeeping does not clean properly, unless you complain at the front desk. We ll leave Tomorrow and Will not return to this place again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals
- Snacks daily
- A la carte dining
- Food and snacks available 24 hours a day
- Domestic and International beverages
- Beach volleyball
- Climbing wall/tower
- Complimentary shore dive daily for PADI certified divers and introductory dive lessons in the pool for non-certified guests
- Twice daily shuttle to the capital city and lively port of Willemstad - a UNESCO World Heritage Site
- 341 Rooms
- 5 Restaurants
- 3 Bars
- 3 Pools
- Tour desk
- Spa on site
- Fitness center
- Shops on site
- Business center
- Watersports center
- Tennis court
- Wireless Internet (fees may apply)
- PADI/Dive center shop
- Meeting rooms
- King bed or 2 double beds
- Some bathroom with shower only
- Air conditioning
- Ironing Board/Iron
- CD player
- In room safe/safety deposit box
- Balcony OR terrace
- Coffee maker
- Max occupancy: 4
- Max child occupancy: 2
Resort Location Map
Sunscape Curacao Resort Spa And CasinoCuracao,Curacao
- Hotel Contacts
- Extra Info
Dr. Martin Luther King Blvd. 78, Willemstad Curacao
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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