Sunscape Curacao Resort Spa And Casino
- What's Included
- All Inclusive Features
Came back a week ago from this beautiful island! Had AMAZING weather...it was super hot....apparently October is the hottest time of year in curaçao as its right after hurricane season. We booked the sun club which was 100% worth it. The most part of my review is positive however if any manager reads this please know that your hotel is severely understaffed and its not the employees fault. at the sun club oceana breakfast spot for example, there are not enough waiters/waitresses at all...i only got coffee once i was done my breakfast.....also very rarely was there anyone coming to see us on the beach to offer us drinks. Were not lazy humans in any sense but I expected at least 1 or 2 waiters to survey the beach to serve drinks. Again, this is not the staffs fault in any sense....i know they do their best but management REALLY needs to expand the team. Onto the positive. Hotel - cute, super friendly staff, too bad the sun club section isn't 18+ Staff - sooooo nice to us. shout out to our concierge Jonathan who tended to our needs very quickly and had the best attitude...such a friendly/funny/positive guy! Major should out to Nena (i hope thats her name...shes of lebanese decent) who went above and beyond for us and went out of her way to facilitate booking a car, dinners, and just really made everything super easy for us! She was extremely helpful and patient!Restaurants - Mexico definitely wins in terms of food quality/choice but it was really fine (we've been to many 5 star all inclusives to compare). We had the private lobster dinner which was cute and went out to local restaurants near by and also indian restaurant at mambo beach. Went to the italian restaurant at the hotel which was good, grill was good, didn't even bother with the Japanese Teppanyaki as its a little over done in all inclusive in my opinion...i suggest putting another restaurant indoors with AC for those who enjoy that. Buffet was an actual oven with no air circulation so we never went there for dinner. Entertainment - the live band is excellent, however everything dies down by 10-11pm so for those who want to dance or party past that - go to mambo beach on sundays as this hotel is extremely calm....i would say the entertainment while all very talented, need a little revampoverall beautiful little spot, amazing island with great culture and people. rent a car and go explore we drove the entire island in one day, went to all the local beaches and had lunch at the Bahia cliff restaurant at Playa Lagun. Highly recommend that. next stop is Aruba! Cheers.
Food:The food was terrible. Very disappointed. I have been to plenty of all inclusive resorts and most of the food is usually decent. This was terrible. The only good dish was when they had fresh Paella on the beach. Otherwise we pretty much ate off the resort the entire time. So on that note would have rather stayed at a much nice place. Only good server was Sue Anne at Oceana - she was amazing - gave us tons of suggestions of things to do - we ate here a second time literally just to see her!Bars:Best bar hands down was SunClub with Ken - he was the absolute best. He gave us restaurant suggestions, and always made sure our drinks were full, he was amazing., Otherwise bar tenders weren't very friendly. We tipped also and didn't get much better service . I assume its because most people don't tip. Still would have expected service to be better.Hotel Room:Stayed in sun club - was an alright room, we had a nice view. It was the honeymoon suite. I would not call it a suite though. It was a standard hotel room, just better view.Supposed to get mini bar refills every day - twice I had to call and ask and one time they didn't even refill it.Honeymoon Package:Breakfast in bed was terrible, the food was awful as stated previously. We were supposed to get two spa treatments, made an appointment and only got one treatment which was the massage - disappointing but massage was great. Dinner on the beach - had a lot of these in close vicinity - was ok, waiter was nice. Was supposed to have special turndown service for last night - that didn't happen - bed looked like it did every other night.VIP/Sunclub Concierge/Entertainment:Jamal and Jonathan were the ABSOLUTE BEST! Talk about service. We asked for some suggestions on things to do around town, they took out a map and circled and wrote down all sorts of things for us to do. We did just about everything they said and all of their recommendations were TIP TOP. They were amazing. Chocolate on the entertainment staff - also amazing - he walked us one night to Mambo beach and then offered to take us out on a tour around the island! We were actually going to go but forgot to get his number and didn't run into him the next day to go. We really wish we could have!Beach:Nice beach - and snorkeling was pretty decent for being free and walk from the beach. Bring your own gear. We loved Curacao and can't wait to go back. We will never stay here again unless there are serious improvements. Highly recommend eating at seafood place right next door - holy crap that food was amazing.
My husband and I spent the week at Sunscape Curacao for our honeymoon and had a blast! We paid the extra money for the "sun club" and it was worth it, because it had a private pool, a separate beach and bar and was further away from the main part of the resort so it was a bit quieter and more secluded. Also to note, there were less children in the Sun Club which for us honeymooners was ideal. Not that we don't love children just not on our honeymoon. Needless to say the Sun Club was quieter and more adult-oriented. The beach is possibly the best part of this resort, with a break wall that keeps it relatively safe and quiet the beach is pristine and crystal clear. My only complaint is that people put their towels on chairs under cabanas and leave so that other people can't sit there-- many people got up early in the morning to claim cabanas. But otherwise amazing beach.We recommend renting their snorkel gear and snorkeling in the water and by the break wall, so many fish, blue tangs and angel fish in whole schools! Most definitely one of the most memorable things we did at the resort! The resort is an all inclusive and has 5 different options for food: a buffet style, an italian, a hibachi, an american style grill, and a seafood restaurant. The food was pretty good, I wouldn't say AMAZING, but pretty good. We would recommend their special lunches and dinners they do such as one day they made paella right on the beach with fresh seafood and it was incredible! The italian restaurant was our favorite spot and we went there twice! We never were able to get into the hibachi because it filled up really quickly so you had to get there really early. We loved the all inclusive booze, I recommend asking for "doubles". We got drunk a lot and had a blast! They refill the mini fridges every day with beer and soda and water so we drank with excess!The casino was a lot of fun, although a bit of a "local" casino surprisingly but we had fun playing black jack and some slots. I recommend getting a "johnny cake" in the casino it's a local food (it's basically fried dough filled with cheese) I had like 7 of them.Another perk of this resort was its proximity to downtown, it was only a $15 cab ride to downtown where all the shops and restaurants were! So we took cabs down to downtown a few times. Highly recommend for an affordable all inclusive with lots of fun, food and booze and beautiful beach and waters. We can't wait to go back!
My husband and I got married here in May we had an amazing time. We had 125 friends and family come with us and the staff did a great job of accommodating everyone! Thank you so much to Kurt for making our wedding amazing his personally is so fantastic it radiates through the resort! Norma(baby love) made such fantastic drinks for me wedding that people are still talking about them. Would go back in a heart beat! The staff make Curaçao feel like a second home!
My travel agent of 6 years, Steve (Beach Bum Vacations) recommended this resort for my birthday trip this year. It was an overall great vacation and I would refer the property as long as all the factors are considered.Pools - Never had a problem getting a chair or cabana. Some people will reserve chairs early so if you don't stay in the Sun Club or you sleep in late, you may have to look a bit longer or lay out in the sun instead of shade. I laid out anyway so I was happy, but when I wanted a cabana, I got one as well. The Sun Club pool is quiet and the main pool is more active, but not overwhelmingly so. Water temp was great!Food - This was easily my biggest disappointment throughout my stay. The quality of the food at the buffet was below average and the selection was limited. Additionally, food service at all the restaurants was significantly slower than anywhere else I've been in the Caribbean (I travel pretty regularly). I'm not an overly demanding person, but a glass of water should never come after you've eaten an entire meal. Also, the Japanese restaurant had good food, but the "show" you except of hibachi was literally non-existent. Our cook stayed on one side, cooked the food without much interaction and put it on our plates. :( However, the staff was still very pleasant during all meals and I never got a bad attitude or rude behavior at any time. I think that they are understaffed and overworked in the food service area. Keep in mind that all restaurants are outdoor/open air with the exception of the Italian. So, if you are bothered by birds or flies (normal outdoor occurences) and/or need A/C to eat, this resort will probably not be the best option. I don't mind and it wasn't overrun by insects or birds nor did I ever feel too hot, but I know many take this into consideration. Room - I was in the Sun Club Preferred room and it was well appointed with guest controlled thermostats for central A/C that kept the room very comfortable. The complimentary mini bar was restocked daily and the staff noticed which things you preferred and restocked accordingly. Bedding was comfortable, but a few more pillows would be nice. I'm sure if I had asked, more would have been provided. I had two issues with the room: 1. my phone didn't work and 2. the sink was spraying a bit. I reported the phone issue and the staff promptly came out to look at it. It took an extra day to get the necessary repair equipment, but it was fixed. The sink was reported to the maintenance guy that came by separately and he said he would come back to replace the faucet but never did. I never called the desk about it and didn't make a fuss. Otherwise, I felt the room was clean, comfortable, and cute. There are only bathtubs in the Royal Tower, so again, if this is something that you need, make sure you book a room there. Also, I believe they are still in the process of upgrading the resort so the Sun Club rooms will likely be even nicer after renovations.Bars - Not a super big drinker, but never had an issue at the bars. My drinks were always good. There are several bar options so that also makes it easier to get a drink quickly.Entertainment - I wasn't really impressed. It was just ok. I never really saw an entertainment team and I'm still not exactly sure where the Core Zone was, but I didn't come for that so it was no big deal. They have a kid's area that looked fun for the younger ones.Service - This is truly where this resort earns it's stripes!! The concierge staff is exceptional. Check in/out was easy and pleasant (both at the front desk and Sun Club as I initially went to the front desk to begin check in). The bell boys gathered the bags and got drinks for me immediately and I grabbed a snack in the Sun Club member's area while I waited to check-in. The snacks were always delicious and constantly refreshed throughout the day. I had a variety of issues, from flight delays and cancellations to additional days stay and Xavier made sure I was well taken care of for all of it. Another standout was the photo shop guy, Gigo. Awesome photos and amazing personality. Wonderful to talk with and give tips about the island and things to do/see.I would definitely go back and I enjoyed my Sunscape experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals
- Snacks daily
- A la carte dining
- Food and snacks available 24 hours a day
- Domestic and International beverages
- Beach volleyball
- Climbing wall/tower
- Complimentary shore dive daily for PADI certified divers and introductory dive lessons in the pool for non-certified guests
- Twice daily shuttle to the capital city and lively port of Willemstad - a UNESCO World Heritage Site
- 341 Rooms
- 5 Restaurants
- 3 Bars
- 3 Pools
- Tour desk
- Spa on site
- Fitness center
- Shops on site
- Business center
- Watersports center
- Tennis court
- Wireless Internet (fees may apply)
- PADI/Dive center shop
- Meeting rooms
- King bed or 2 double beds
- Some bathroom with shower only
- Air conditioning
- Ironing Board/Iron
- CD player
- In room safe/safety deposit box
- Balcony OR terrace
- Coffee maker
- Max occupancy: 4
- Max child occupancy: 2
Resort Location Map
Sunscape Curacao Resort Spa And CasinoCuracao,Curacao
- Hotel Contacts
- Extra Info
Dr. Martin Luther King Blvd. 78, Willemstad Curacao
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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