Sunscape Curacao Resort Spa And Casino
- What's Included
- All Inclusive Features
My boyfriend and I came here the week of Valentine's Day and had an amazing time. There were just a FEW setbacks. Our first room we were provided had a horrible smell. If you ever experienced a flood in your basement or wherever that is the exact smell. We went to the front desk to change rooms but we were told they were fully booked. We had a garden view room and they were definitely not going to give us anything but. We had two options, stay in the room for the night and switch in the morning or switch to an ocean view now and switch again in the morning. We went with the former because we wanted to be settled already. They sent someone to the room and they seemed to put a deodorizer in the vents. It did work temporarily however the room was so moist that sleeping was uncomfortable. Everything felt damp and you went from sweating to freezing then back to sweating. We couldn't get a room until 4:00 the next day which was very annoying. They have so many rooms and not enough cleaning staff. Our room wouldn't be cleaned until after 5:00. Some days we just didn't let them clean it at all because we had to get ready for dinner. The other setback I would say is the waiting. I felt like we waited a lot. Even to be seated at the buffet we waited. Granted for the buffet not more than five minutes but in the morning when you're starving five minutes seems like an eternity especially when there were plenty of tables staring you in the face. You had to wait for them to sit you. The restaurants don't offer reservations which was annoying at first but once we realized the system it wasn't a problem. (Be there 10 to 15 minutes before the restaurant opened.)There was a good amount of waiting in between the courses but that didn't bother me too much. At the buffet, service was mostly slow. It took us a while to even get drinks at times. Now onto the food. I wasn't impressed with the buffet at all. It was very small. Breakfast was good simply because of the omelet station. Lunch was all right. We mainly ate fries or whatever pasta/rice they had. We never ate there for dinner because we loved the restaurants. And yes there are birds and the occasional fly but you're in an outside space so that's a given. That wasn't a big deal at all. I was worried from reading other reviews that I would too grossed out to step foot in the buffet. That wasn't the case at all. The Japanese restaurant was great! You can make reservations for that one. We had Sherman as our cook and he was awesome! Very entertaining. The soup and salad they give was all right but the main course was delicious!!!The steakhouse was very good and sits on the beach so that was beautiful. You can also eat there for lunch too. Very long wait but the burgers were very good. Italian restaurant was pretty good. I wasn't going to even try it since I'm Italian and I figured I wouldn't enjoy it but I was pleasantly surprised. The pasta dishes were More of an Olive Garden but good nonetheless. My boyfriend had the beef tenderloin and he said it was very good. Seafood restaurant is also located on the beach so that's a big plus. I'm more into shell fish not grouper and fish like that however I still enjoyed it. Now the beach. I absolutely loved it. Definitely bring snorkel gear. It is a must. The beach is very rocky but only in certain spots. If you walk to the other end of the beach there isn't a rock in sight. The water goes from shallow to very deep quickly but you can see the bottom so clearly it wasn't a surprise. There are many fish in the deep areas. Once in a while they swim in the shallow parts but usually only if they are being fed. The water is crystal clear I couldn't get enough of it. It was very hard to find a hut on the beach. But there are a lot of trees and you would be able to find shade somewhere. We were up at 7:00 sometimes and the huts were already taken. Didn't step foot in the pool once. With a beach like that I don't know who would even go in the pool. From the looks of it the pool needed some work like missing tiles here and there. Nothing too serious. The drinks were very tasty. Their top shelf liquor isn't what I would call top shelf but we enjoyed the drinks regardless. Try the banana mudslide with coconut rum. You're welcome. Also the spa was beautiful. One of the nicest I have seen at an all inclusive resort. Joanna was amazing! Great Swedish massage. I can not stress how beautiful the beach was! The room situation wasn't a good way to start this vacation and the resort is definitely understaffed but putting that aside, we had an absolutely amazing time and would definitely return.
If you are looking for somewhere to walk from your room to the beach and snorkel with pretty fish you have found it! The swimming is protected by a break wall and it's more like swimming in a lagoon than in the ocean. There are an amazing variety of fish to see. We specifically picked this location for our first vacation for the on site snorkeling. I get motion sickness so traveling by boat to snorkel was not going to happen for us. We were not disappointed. My husband and I spent hours each and every day snorkeling. The beach is not huge by world standards but it is the largest in Curacao. Yes there are some rocky spots but all you had to do was walk a bit further and avoid those entry points. In front of the hotels main pools it is all sand and very easy to just walk in. We did not take our children but parents looked very pleased with how their kids were being treated. I asked one Dad how things were going for his kids and he laughed and said "what kids??". Overall we had a lovely time at the resort and did the shuttle into Willemstad and it was lovely as well. Now I will break a few things down further.The hotel- the cleaning staff do a tremendous job of keeping it clean. That is not to say that parts are not in need of updating but it's not advertised as newly renovated. There was never garbage around, never. The main lobby area is nicely decked out and has a great island feel to it. Our room was nicely done. It had two beds and a small table with one chair. Our safe was missing the locking mechanism at check in which Jesi noticed right away and tried to get fixed for us. It took a photo at the front desk to get them to finally understand that the lock was totally missing not just malfunctioning but it was fixed as soon as the parts were found. One note....we stayed in 5202 and the shower head was so low my hubby had to almost kneel to wash his hair. He is 6'2" but I'm 5'8" and I also had to duck. In future renovations perhaps keeps this in mind. We had a great view of the ocean between two buildings which was totally unexpected as we had booked a garden view room however we had a balcony that we could barely stand on and we weren't really aware of that when we booked with our travel agent. Food-There are a lot of reviews that say it's hard to get food. Not sure I would agree with that. There is Coco's cafe in the beach side of the main lobby. You can get coffee/cold drinks 24/7. There are always little things to snack on like croissants, ham and cheese sandwiches, cookies or little dessert squares and pizza. Also if you like hot chocolate OMG it's amazing!!!!! I'm Canadian, we drink a lot of hot beverages here and their hot chocolate was phenomenal, I wish I knew what chocolate they were using it was so good. The Bluewater grill was likely our favorite place to eat lunch. The tenderloin sandwich is amazing. No there is no menu but it's simple stuff. You can also order more than one thing if your hungry like a hot dog and a hamburger. They were always very accommodating. At night it turns into a steak house. It was great. I loved their crab cakes as well. Jennifer provided great service. The Italian restaurant Di Mario was decent. It's not authentic Italian per say but you aren't in Italy either. We ate there twice and it was very nice. If you wanted to eat outside there was a wait but inside had lots of seats open. The tiramisu was awesome. The Japanese place Himitsu I wish we had gone earlier. It was awesome. LOTS of food and a good variety. Also the best drink/table service we had on our stay. Verona was an amazing waitress that night. Oceana the seafood place was likely our worst experience. We were seated quickly but service took forever. It was like they were cooking one dish at a time for the entire restaurant. My fish was over done and just ok. We did not venture back. The buffet is a buffet. At breakfast order fresh made eggs, they do eggs not just omelettes. We ate other things and they were ok. Lunch they have fresh to order pasta, it was good. In the buffet they need more staff........by a lot. It was easier to get up and go out to the Sugar Reef bar to get a drink than wait for a server to offer one. The staff try their best but they are just worked off their feet in this restaurant more visibly than the others. We rarely stood in line for meals and never had to wait for a second seating. Overall the meals were good but they don't seem to have good systems in place for flipping tables and getting new people in. They advertise no reservation times but they seem to wait to seat new people until all of the first seated people leave. It's a bit bizarre and I don't think it's just an island time, learn to relax thing. More staff are needed in most of the restaurants. Bars-We mainly used the Sugar Reef bar. James and Norma make great drinks. The other staff seem less sure or less careful. I had a flamingo which is a signature drink mixed 5 different ways. Bartenders should be able to make the same drink with little variations. They offered an array of drinks both boozy and virgin. Pools- We used the pool once just to say we went in it. They seemed decent but not overly large.We really liked this resort and would recommend it to people that are looking to swim with fish. Take your underwater camera if you have one!We didn't participate in the casino, spa or entertainment. We did watch the carnivale parade one night and it was well done.
Sunscape Curacao has a lovely location with terrific well-maintained clean beach that is protected by a man-made coral breakwater which provides an aquarium-like habitat for colorful fishes and sea creatures. Snorkeling and swimming are amazing experiences in these calm crystal clear waters. Grounds are beautiful with lush tropical growth and pretty yellow finches flying around. Litter was never evident anywhere on the grounds and even the beach was raked and cleaned daily.This all-inclusive resort is lovely and quite well maintained. We had sunshine and comfortable breezes every day. Found entire staff to be friendly, helpful, always with a smile and very accommodating from the time we checked in until we left. Service was consistent, warm, friendly and nice. Rooms are clean, spacious, bright, airy, cheerful and well-tended. There are definite signs of aging, but accommodations are kept spick-and-span by a conscientious housekeeping and maintenance staff. Special thanks to Angely who made certain our room was always immaculate and the refrigerator well-stocked. The island is quite humid, but our air conditioning (though not overly cold) and the island breezes kept us comfortable indoors and out. Beds and pillows were very comfortable and afforded a good sleep experience.Premium spirits are served at the numerous bars. We particularly enjoyed the swim-up Manatee Bar in the main pool and especially appreciated Zoraida who always welcomed us with a smile, spectacular service and great drinks.Food at the specialty restaurants was awesome. Wait staff everywhere was helpful and service was hassle-free. On vacation you don’t look for haste, you enjoy leisure! Service at the restaurants was above average for ‘All Inclusive’ accommodations. Food at the buffet was abundant, but unremarkable (except for the omelet + crepe stations in the morning), possibly because they haven’t figured out how to keep the warm foods at consistent temperatures.The entertainment team was constantly ‘on’ providing all-day activities for everyone. There were shows and live music nightly which presented a very enjoyable atmosphere in the balmy evening breezes.There is a shuttle twice daily from the hotel into Williamstaad. We preferred taking the local ‘bus’ at a cost of $2. per person each way and enjoyed visiting the colorful local market and exploring the quaint town. We also took a 6-hour island tour through the hotel for $65. per person which gave us a great overview of the area. Curacao is gem in the Caribbean which is still environmentally well-preserved and was an absolute delight to visit.Suggestion: Tipping does not seem to be expected, but giving a gratuity to anyone who is particularly helpful and a small tip in the room daily is definitely appreciated by the hard-working staff.
Service was great. The first room we were in was pretty tired. After speaking to the manager we were transferred to the Sun Club area in a very nice ground floor room facing the ocean - everything there was excellent.The hotel buildings were mostly set on a beautiful beach.The Sun Club had a private pool and its own bar and an excellent bartender - Kenneth who deserves a a rating of 5 out of 5.We enjoyed the specialty restaurants very much - the Japanese restaurant and the Steak House on the beach were our favourites.
We have traveled to many islands over the past 10 years and this trip to Curacao was one of the best! Beautiful beach & wonderful Sun Club room overlooking the ocean! Kenneth, our bartender for Sun Club room was amazing...we want to come back!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals
- Snacks daily
- A la carte dining
- Food and snacks available 24 hours a day
- Domestic and International beverages
- Beach volleyball
- Climbing wall/tower
- Complimentary shore dive daily for PADI certified divers and introductory dive lessons in the pool for non-certified guests
- Twice daily shuttle to the capital city and lively port of Willemstad - a UNESCO World Heritage Site
- 341 Rooms
- 5 Restaurants
- 3 Bars
- 3 Pools
- Tour desk
- Spa on site
- Fitness center
- Shops on site
- Business center
- Watersports center
- Tennis court
- Wireless Internet (fees may apply)
- PADI/Dive center shop
- Meeting rooms
- King bed or 2 double beds
- Some bathroom with shower only
- Air conditioning
- Ironing Board/Iron
- CD player
- In room safe/safety deposit box
- Balcony OR terrace
- Coffee maker
- Max occupancy: 4
- Max child occupancy: 2
Resort Location Map
Sunscape Curacao Resort Spa And CasinoCuracao,Curacao
- Hotel Contacts
- Extra Info
Dr. Martin Luther King Blvd. 78, Willemstad Curacao
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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