Sunscape Curacao Resort Spa And Casino
- What's Included
- All Inclusive Features
We stayed here from June 06 - June 11th. It was an amazing time, amazing staff. The FOOD is out of this world and worth every penny. The staff here was amazing. Everyone (except the manager 'Jesus') was extremely accommodating. The Rooms were actually disappointing tho, we actually called "Bookit" to confirm what we booked. The room was CLEAN and spacious, but wasnt what we were expecting. The "mini bar" is your fridge with 2 beers and soda not a bar.The shower head was from 1990. We thought we bought a jacuzzi room but the room title was misleading.There was no Balcony/Jacuzzi as stated either but who cares the beach was amazing. The pool is small but perfect. The "swim up bar" was only open 1 day. Disappointing but the bar wasn't packed outside so it was ok.Mambo beach next door is amazing with the boardwalk but it isnt all inclusive. But make sure you visit it because it is packed and much more activites to do then Sunscape.The food was AMAZING at Sunscape, even the buffet was amazing. I would go back JUST for the food and Staff.The one MAJOR PROBLEM WE HAD:Our flight was cancelled on Sunday so we went to the front desk to be told it was sold out and it was MY problem. I explained that i wasnt from the country and needed Assistance, they got the manager and this is when it went down hill. "Jesus" the "manager" came out who told me they were sold out and it wasnt his problem. He litterally told me to go on my cell phone and search for another hotel. After some words exchanged and INSTEAD OF OFFERING HELP, he told me if we didnt leave he would call the Police. This is when i went into the VIP room and asked for assistance to where they instantly helped me. They set me up next door at an even fancier resort with my own swim up pool. (cheaper price but not all inclusive).We loved sunscape, we still would go back and visit if Jesus wasn't there or Sunscape reached out to apologize for him. He was the rudest person i have ever experienced while on vacation that held a position of power. A manager should be there to assist and problem solve, not call the police because someone has no where to go and was desperate. He was extremely rude. The worst part was i was going to see if they had a timeshare because i honestly loved it up untill the interaction with "jesus".If Sunscape ever emailed me us "email@example.com" to discuss "Jesus" we would love to talk to them. We would love to sign up for a timeshare that includes Sunscape, but before we do, "Jesus" needs to have someone speak to him and let him know the propper way to help a guest who has no where to stay in a foreign country and who is panicking. All in all, Sunscape gets a 4 Star rating from me, because i wouldnt let one bad apple ruin it for everyone because everyone else was perfect!
We stayed 6/5/17-6/9/17. It was a family vacation to remember for a lifetime. from the moment we checked in we were positively pampered. Since we arrived early in the morning but had a year old baby, Azaharia at the Front Desk arranged for our accomodations to be at our disposal way before the regular Check In supposed to be at 3 PM and we even had a bottle of wine waiting for us in the room, courtesy of the hotel. The room was spacious, confortable and exceptionally clean. The food was excellent, entertainment was firs rate, great pool, absolutely the best cocktails I've had in a long time. Smiles and friendliness fron every staff member and an amazing disposition to go the extra mile in everything they do. at the request of our 7 year old son the hotel staff arranged his very own picnic wich he enjoyed immensely. I cannot recommend this hotel strongly enough. We will be coming back for sure.
We went 5/8/17-5/16/17. We had the time!!! Everyone was extremely friendly, always willing to help. The room was beautiful, we were on the first floor. The food at the restaurants was amazing, especially at the Blue Water restaurant. Our waitress was Rocio, we made sure to find her everyday. She was so attentive and made our experience memorable. The only issue we had with he rooms is there wasn't enough 110v outlets. Most of the outlets in the room were for 220, we would have brought some adapters had we known ahead of time. Either way, we had the best time, we highly recommend this place.
Had a great time at Sunscape. Would recommend. Great entertainment throughout the day and night. Great food - lots of different options - from Italian, Seafood, and Steakhouse to a Japanese Grill where the food was cooked right in front of you. (Had a great Chef name Ellie - great experience.) They also had an 24-hour cafe that was great - you could just walk up and get a coffee and snack whenever.The rooms were clean, the air conditioner worked. The real highlight was the beach that was just a minute walk from the room (still on the resort though) - it had very clear water and allowed us the ability to use a beach without leaving the resort. There were pools of course as well.Overall very nice place.
We had a King room that unfortunately did not have a view (but did not spend much time there so no big deal). The thermostat was definitely not right- it was always 10 degrees warmer than the temp on the thermostat said. Did not take advantage of many resort activities. Advertises free wifi, but that is only in the lobby and restaurants- in room is extra. Very long lines at some bars- needed some more staff there. Himitsu and Bluewater Grill were fantastic. We never had to wait to get in (other reviews noted long wait times) and we had large groups of 12+ people each time. The staff at the restaurants were great and super accommodating. The entertainment was a bit "spring break" for my taste. Pools were nice, house reef just off property was fantastic for diving.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals
- Snacks daily
- A la carte dining
- Food and snacks available 24 hours a day
- Domestic and International beverages
- Beach volleyball
- Climbing wall/tower
- Complimentary shore dive daily for PADI certified divers and introductory dive lessons in the pool for non-certified guests
- Twice daily shuttle to the capital city and lively port of Willemstad - a UNESCO World Heritage Site
- 341 Rooms
- 5 Restaurants
- 3 Bars
- 3 Pools
- Tour desk
- Spa on site
- Fitness center
- Shops on site
- Business center
- Watersports center
- Tennis court
- Wireless Internet (fees may apply)
- PADI/Dive center shop
- Meeting rooms
- King bed or 2 double beds
- Some bathroom with shower only
- Air conditioning
- Ironing Board/Iron
- CD player
- In room safe/safety deposit box
- Balcony OR terrace
- Coffee maker
- Max occupancy: 4
- Max child occupancy: 2
Resort Location Map
Sunscape Curacao Resort Spa And CasinoCuracao,Curacao
- Hotel Contacts
- Extra Info
Dr. Martin Luther King Blvd. 78, Willemstad Curacao
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.