Sunscape Curacao Resort Spa And Casino
- What's Included
- All Inclusive Features
Traveled to the Sunscape over Thanksgiving wife wife and two small children. Found the hotel to be very well-managed and the staff was quite excellent. The beach is wonderful and the drinks and food are above average compared to some other all-inclusive places we have stayed din the Caribbean. Pools were nice, rooms were nice, but in need of some renovations. The Japanese Steakhouse offers the best food on the property.
We stayed here for our Honeymoon.. We had a ocean view suite that was marvelous.. Large patio doors, balcony with table and chairs perfect view of the beach. Food was great, drinks were very good and not watered down.. Preferred pool was nice and quiet. Staff were perfect. We snorkeled every day and enjoyed it immensely. Plenty of fish to see and so many different fish and quite hungry , we did bread in a water bottle for them and they would swim right along with us.. We did this 2-3 times a day ..Weather was absolutely perfect hot and sunny with a slight breeze. The only down fall was how busy the airport was when we landed, 5 planes landing at the same time made for a very busy Airport and custom wait. Can't wait to go back..... Wonderful vacation !!!!
This is a run down of the problems since I arrived with my family:1. My reservation was for a king bed room. I was told they only had a queen size.My reservation was made over a month prior to arriving.2. The main buffet was not bad except for the pigeons, birds, flies.3. Our bathroom shower door had someones name on the inside idicating that it had not been cleaned.4. My wife ended up injuring herself because of the placement of the toilet paper roll.5. It was a half mile walk(1/4 mile each way) to get to the members bar that had the top shelf liquor.6.We had made a reservation for dinner only to find on arrival that they knew nothing about it. We had to find food elsewhere.7. During a complete dinner, we only received one glass of water. Could not ask for more.8.The service in all the food places was poor.9.It took two hours to get a bottle of champagne delivered to the room. With the help of a manager it arrived faster.10.We were not advised about a departure fee.11. The floor drain covers were left off during the rain. Could have caused people to trip.12.Our front door and bathroom door was swelled so it was difficult to open and close.13.The room thermostat was set at 60 degrees and it never go cool and the humidity was so bad, went home with damp clothes in our luggage.14.The were panels missing from the cabinets along with pull handles.15. We felt that there was no advantage to being a club member.16. Umbrellas were in short supply.17. The hot tub was not hot at all.There was some good food at the Japanese restaurant. Also some of the entertainment was very enjoyable. Over all this was a poor experience for a vacation.
The resort is run down. But they do keep it cean. The restaurants have about a 2 hour wait. The Blu grill and the Cafe are decent. Waited 2.5 hrs at the Oceana and never received our meal and all we ordered was the appetizer. Did not go the other restaurants due to the opinions and wait tiimes said by other uests. The Sun Club upgrade is not worth the additional price. Management is non existant. Had a lot of problems with our room. Casino smells of mold.
Being used to more high end resorts, (that are sister resorts to this one), I expected more, but was rather ready for what we got. We did the Sun Club which was okay, though if you don't have the extra money, wasn't a huge deal. You get an air conditioned place to check in and for questions and they have some appetizer types of food during the day which are usually yummy. When we went to the Sun Club to get some lower denomination cash for tips, they didn't have any and told us to go to the store to get it. The girl at the store said they usually don't give out change like this but was gracious enough to trade out some money. I thought this was odd. Our air conditioner in room 8314 leaked in the bathroom. My husband figured this out after the 2nd night. Thankfully the bathmat was on the floor and soaked up most of the water, but once he figured out what was happening, we put the garbage can under the drip and had dry floors but the can was 1/3 full! We never said anything about it because it wasn't a huge deal to us. Also the filling of the mini bar was sketchy. We did complain after the first night and they did bring us a bottle of champagne. It seemed to be every other day for the filling which paying extra for Sun Club, we expected better.We had one issue with our room with the safe. The batteries needed to be replaced and the maintenance man who came to change it was professional and really sweet. Overall the staff here was nice though there were some that you felt like you were bothering them. The concierge staff was exceptionally helpful and friendly. As far as the restaurants, much improvement is needed. Men don't really need to worry about the dress code, I didn't see anyone get turned away and they weren't dressed to code. Didn't bother me, but my husband wore dress pants and was hot. All restaurants are open air except the Italian restaurant. The Himitsu restaurant, which is usually one of my favorites, only had the cooking tables and if you weren't in line at least 45 minutes early, you had to wait hours. We choose not to wait, so never got to eat there. Other resorts will have regular tables as well as the eat at cooking tables. This was frustrating. We also had the Blue Water Grill and the food was good. We had the romantic dinner at Oceana and it was very lacking. The area you eat at isn't really set aside and there were people walking around us, smoking and talking, which took away from any romance. The food was okay, not as good as at other resorts. We choose most of our meals at the World Cafe and though we ate, it wasn't the best. The pasta was very good and you definitely got enough to fill you up. Zunny was a stand out here, she was so friendly and fun and recommended some very yummy drinks. Though there were not the usual choices we were used to getting. The breakfast was okay. Get there early to hit the omelet station, since the eggs are hot and the omelets were good. The bacon was the best I've had at any buffet. The desserts were excellent. The ice cream was really good, when there was someone there to get it for you.So, either get there early for a restaurant or be prepared to wait an hour and a half to eat. One funny note is that there were sandwiches at the Coco Cafe, but only in the morning. Otherwise, there was pizza that was kind of questionable as to how long it was in the warmer or sweets. Again, the sweets were excellent and the sandwiches, which when they were available, were excellent also.Onto the excursions. The first one we went on was to Klein Caracao on the Mermaid. You spend the day there and it is definitely worth it. The staff isn't the friendliest but the food was good and the swimming and island were fantastic. We saw sea turtles and other bigger fish plus the fun smaller ones and the island is awesome. If you bring kids, they will love the hermit crabs, though there are hundreds! They don't come around you but they were really cool to see.Second excursion was the "Special Trip" through the hotel. Scooby tours. Micheal was our driver and tour guide and he was fun and funny. The excursion itself was rather rushed. You get a bottle of water for after the cave, but you may want to bring extra. You finish off at a beach, which was very rocky but like a big pool. Amazing. Not good for snorkeling, but good for grabbing rays and swimming. If you choose to eat here, the food is great but the service is very slow. Keep that in mind. The "tour" of the liquor factory was very rushed and no one really tells you anything, it's pretty much all written on pictures on the walls.The last excursion was to the blue room, which we didn't get to do since the ocean was a bit too rough but we did get to swim a reef which was awesome. And we were taken to another beach to swim with turtles. The one thing we weren't prepared for was that we had to take a bus back to the resort, which we were not told about. The lunch on this tour was excellent and the staff was awesome!All in all, the beach at the resort was very cool. Much deeper than you expect and snorkeling at the rock wall was fun, though didn't see anything unusual. We did snorkel the outside of the wall also, which was cool. We didn't see many of the shows since we were in bed early, but what we did see was fun. The beds are comfortable and the air works great, (we even had to turn it down a couple times!!).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals
- Snacks daily
- A la carte dining
- Food and snacks available 24 hours a day
- Domestic and International beverages
- Beach volleyball
- Climbing wall/tower
- Complimentary shore dive daily for PADI certified divers and introductory dive lessons in the pool for non-certified guests
- Twice daily shuttle to the capital city and lively port of Willemstad - a UNESCO World Heritage Site
- 341 Rooms
- 5 Restaurants
- 3 Bars
- 3 Pools
- Tour desk
- Spa on site
- Fitness center
- Shops on site
- Business center
- Watersports center
- Tennis court
- Wireless Internet (fees may apply)
- PADI/Dive center shop
- Meeting rooms
- King bed or 2 double beds
- Some bathroom with shower only
- Air conditioning
- Ironing Board/Iron
- CD player
- In room safe/safety deposit box
- Balcony OR terrace
- Coffee maker
- Max occupancy: 4
- Max child occupancy: 2
Resort Location Map
Sunscape Curacao Resort Spa And CasinoCuracao,Curacao
- Hotel Contacts
- Extra Info
Dr. Martin Luther King Blvd. 78, Willemstad Curacao
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.