Iberostar Hacienda Dominicus
- What's Included
- All Inclusive Features
Itâ€™s a good thing the diving is great. As an Iberostar Silver Member - this place is awful compared to Jamaica and Playa Del Carmen. Avoid it if youâ€™re a Silver or higher Member. Member services is useless, no premium services and the food is sub-par. I still canâ€™t figure out why thereâ€™s so much jello...big letdown. If the diving was bad I would be totally crushed. Even with good diving, Iâ€™ll never come here again.
We have stayed at Iberostar hotels three times previously (Punta Cana, Puerta Plata and Montego Bay) and this hotel was in many ways similar.The hotel was very good and well maintained. Beach was very nice: sheltered and good for swimming and no seaweed. Food was good and probably better than the other previously mentioned Iberostars. We liked both the Mexican and Japanese restaurants.The hotel was largely full of European and Argentine families.My one complaint was the Kids Club that was very disappointing. Activities were very limited and mainly appropriate for very young children. All too often, kids were kept inside and left to watch TV. We were told it was 'management policy' that kids couldn't be taken to beach or pool which was never the case in other kids clubs. The kids club staff seemed more interested in chatting to each other and checking their phones than putting in the extra effort to engage the kids, particularly the boys who wanted to do more sportsOtherwise a good hotel
The moment we arrived until we left we were with our second family whom we've grown to love and respect. Martha with housekeeping was excellent, along with Isidro working hard to keep the pools clean.
This was a celebratory trip that our children sent us on for our 25th anniversary. We had never been to the DR and so we had no idea what to expect. When we arrived, we were met by 2 bell hops that immediately took our luggage and stood by it until we checked in and knew our room number. At check in, Cinthia and Jesse made things run so smooth and they were so welcoming. We felt like we had made instant friends!! We were also met with the most delicious and refreshing â€˜welcomeâ€™ drink during check in. It was the perfect beginning to our week there!! Our room was very nice, and practical for a tropical climate. The cleaning staff took pride in their work each day and things were always kept tidy. They also surprised us with beautiful towel creations and flowers each day as well. It just made it feel all the more special. We had the opportunity to eat at all 4 of the â€˜reservation onlyâ€™ restaurants there on the resort. It was very different than what we expected, but that may be because our pallets are used to our good southern food?! ðŸ˜ŠThat being said, we really preferred the buffet (which is where we chose to eat most of our meals). Every day we visited the buffet, there was a gal named Rosa Maria that went around to make sure everything was good and that we were enjoying ourselves. Rosa always greeted us with the most beautiful smile and we actually looked forward to seeing her every single time we visited the buffet!!!! She was so welcoming and made the experience wonderful!! The other person we have to mention from the buffet is one of the wait staff. This amazing womanâ€™s name is Maria Jose. Once we met her, we tried to always sit in her section. She was so kind, hard working and meticulous. We forged a friendship even though there was a language barrier and I literally cried when I had to say goodbye to her. Have a mentioned the grounds?? They are spectacular and pristine. You will find peacocks wandering around, see beautiful flamingos, a swan, and even some turkeys along with other various birds native to the area. The gardens are breathtaking. In the evenings, there was always a show to see and we especially enjoyed the Michael Jackson tribute show. We usually just headed to the front of the resort and listened to the live music and had a nightcap. I forgot to mention the huge pool with a swim-up bar. Amazing. I have one thing that wasnâ€™t our favorite...we were on this wonderful trip, celebrating 25 years together and yet we were disappointed at the amount of time we were trying to be sold something. Excursions, vacation packages that we were told were NOT time share but seemed an awful lot like time share.....we didnâ€™t care a whole lot for thatâ€™s highly recommend this resort!!!!!
Our 10rd visit - not as good as in the pastThe only thing that is left nice and attractive is Bayahibe's blue clear crystal Caribbean sea. Calm, warm, no waves, great swimming and snorkeling.Cons: Everything including customer service, there were couple of mosquitos and roachesin rooms, beach service, food, drinks, entertainment.We stayed at this hotel 9time's before and this time we realized that hotel is running down noticeably fest. Service is much slower and careless than it was in compare to years ago. Our Wi-Fi&TV did not work ok in the room and we asked to do something about our rooms. Waiters do not speak English and messing up the orders because of this. Drinks are mainly made with domestic liquors not premium anymore as it used to be. Food is bland, tasteless , too salty at times ,some time over cook. Steakhouse was just a waste of time. Meat was so dry and hard to chew. We came within the group of 6 people and all of us were disappointed with its' food quality and service. We also noticed if something good is served in the buffet it is at very limited quantity and if you don't come for the dinner when the doors are just opened then be prepared that by 8.30 pm nothing good is left for you besides pizza or cold cuts. The situation with huts on the beach is terrible. You need to come at 5.30 am to get a shade. Hotel decided to allocate a part of the beach for building 4 that considered to be an upgrade with Suites. They have their own place at the beach and it has plenty of lounges under the huts. Therefore, other buildings are fighting for space even harder than it was 3 years ago. We decided not to go to this hotel anymore. Not a good value for the price we paid.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All domestic drinks
- Introductory scuba lessons
- Exercise classes
- Dance lessons
- Nightly entertainment
- 496 rooms in seven 3-storey buildings
- Buffet restaurant
- 4 a la carte restaurants: International, Mexican, Japanese, Steak House, dress code & reservations may be required
- 3 bars
- 3 outdoor pools
- 2 lit tennis courts
- Hot tub
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Free WiFi internet
- 1 king or 2 double beds
- Ceiling fan
- In-room safe
- Balcony or patio
- Full bathroom
- Max occ. 4 persons, up to 3 adults
Kids Club - Kids 4 to 12 enjoy supervised activities daily at the Kids Club, Playground, Games Room, Kids pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Wedding Packages - Are available. Please inquire for more details.
Resort Location Map
Iberostar Hacienda DominicusLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Bayahibe, Bayahibe Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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