Iberostar Hacienda Dominicus
- What's Included
- All Inclusive Features
Flight was great went premium with tc for first time lovely can't fault it, luggage and customs straight forward waited on the bus for 45 as 2 people had probs with there case, 45 min transfer to hotel , nice welcome cold drink to try then concierge took us to our room , un packed came for dinner into the buffet aka "the canteen" all pushy and shovey no queuing, The hotel is beautiful and clean beach was wonderful animation staff fantastic special mention to Joanna banana who made a beeline for us to improve her English, drinks fantastic all brand included I did see someone on the beach having a jack Daniels.So that is the positives.Now for negatives the staff really struggle with there English, there is hardly and English guests there, we decided to be polite and say good morning to everyone we passed and you are ignored by most of the guests who are rude and miserable the canteen has no organisation with regards queuing people just push in and very rude. I asked 2 chefs to re cook my tuna because it was not cooked enough and both said they did not understand me luckily there was a lady behind me who translated.Summary Great clean hotel nice beach but because of lack of English spoken and and the lack of English guests there and the canteen style buffet which is too small for size of hotel then sorry we will not return anytime soon??
I am 35 and the misses is 30.Years old . We spent two fantastic weeks at this hotel, booked through Tomas cook. We flew premium class because we knew it was going to be a 9 and half hour flight. We're are six foot 2inches tall and wanted to be comfortably for are long journey to the Dominican Republic. We landed ahead of schedule. We breezed through customs with ease. You also have to pay $10 USD to enter the Dominican.Be careful when you collect your luggage from the baggage hall you have aggressive bellboys demanding to help take your suitcase to the coaches waiting outside for transfers. Some people had there suitcase ripped from the palm of their hands, taken to the coach. And then they demanded a tip. We was on a small air-conditioned minibus. With about 10 Brit's onit. We looked across The coach park, where there was about ten rows of 60 to 70 seated coaches were are fellow Brit's was being loaded on. Have we pick the right hotel? we all asked ourselves.. Damn right we did. We arrived at the hotel within 50mins from the airport. It looked very small from the outside. On the inside it was like a massive sparkling palace with beautiful art, furniture, flowers and shandlears everywhere. Check in was smooth and fast to go with the cool cold drinks they had waiting for us. Communicating in English for these Spanish speaking people wasn't a problem. Every member of staff spoke good or understandable English. This hotel is a medium size complex and all blocks are close to everything. Pool, bars, restaurants and beech. This place is beautiful and very very clean. The gardens are huge and immaculate with gorgeous designs and we're we'll looked after by the gardeners everyday. They also had many ponds scattered throughout the resort, home to many different birds. They are tamed aswell. Are room was just OK. Clean everyday and stocked with soda and beer for the mini bar. We did not turn on the TV once it the two weeks we was there.The drinks at this place are very good. Some top end brands aswell. Endless supply of Champagne, whiskey, rum, wine vodka, beer the lot. And they are very generous with there portions. You will have to stop them from filling your cup up. The food here was very tasty. 24 hour. From the meat to veg, pasta, salad everything. We mainly eat at the buffet with end choices of food with live cook on meat and fish station. There are four Al la carte restaurants. Colonial, Japanese, and steak house. You have to book these restaurants in advanced which we never found it To be a problem. The colonial is the only place you have to wear long pants. The food is also tasty at these places. It was a welcome change from the buffet. The pool and bar area was just ok.. the pool was huge, with a Jacuzzi in the middle. But unfortunately there alot of bird poo in the pool around the pool bar area. Because the birds nest in the leaf made roof above the bar. To combat this the pool cleaners walk around with nets to catch all the dirt. They do try their best To keep it clean. The beech was OK. Nothing spectacular. It was gorgeous but I have been and seen alot better. Free none motorised water sports. Beech bar served up some tasty cocktails aswell. Never had a problem getting a sun lounger. The animation team is the life a soul of this place. They work long hours and at the end of their shift they are all knackered Entertaining us guest. They get you evolved in all activities and games. They even organise the late night shows. Then move on to the night club partying and dance with all the guest. Excellent. Thank you all for a wonderful holiday. Animation team. Salvador, Joanna, Wendy, Nigel, chocolate, migel, Eleazar, foron , dj Lima, samy. Bar staff. Raul, migel, morla, Eduardo and the rest. All the waiting staff also. I really enjoy my holiday. The best one ever to be honest. Full of friendly smiling staff everywhere. This is a couples and family hotel. I will definitely come. Back to this hotel sometime in the future.
This is my third time visiting this great hotel, twice in the past with my wife alone, and this time with our little 3year-old girl, and all was amazing. Beach is awesome, pools are great, food is very good as well, service is superb, all in all super good, with lots of animation for adults, although night show is a bit old fashion ans can be improved. Scuba diving and excursions are also great l, being able to dive in a couple of big wrecks, but best one is Saona island, corals, fish, all fantastic. Only drawback is kids animation, which it is very basic, no activities during the day planned for them, specialy under 12, so, if looking for that, maybe better to look for another iberostar in bavaro, like the bavaro suites, more focussed for families with kids. Please also note 60% is people from south america, a bit of americans, rest europeans, but not so many from spain, they go to bavaro instead.
We got two rooms in building 1 - both was next to the show hall. It was really noisy, the walls made out of paper and you can hear everything. Room service is next to non-existing - the first day we tried to order wine in the room we got simple, rude answer -"no" however room booklet mention a list of wines you can order as well as other things. Buffet is same story - they have a large choice of food but its prepared day (or days) in advance and stored in the warm place without air conditioning, so by the time its served all food is cold, spoiled and doesn't look edible. They cook everything without any salt or spices or sauces so the food is tasteless. The steak house is good - at least the food doesn't look prepared 24 hours in advance.The only good thing is not related to the hotel is dive shop - the guys are really good.
I travel with my family ( 22 members) to this hotel the last week and we have the most terrible experience, we have bought the reservation in this hotel with 3 month of anticipation. After 17 hours traveling with babys, a lot of kids we arrive to hotel and the personal tell of us our rooms was selling because the hotel was overbooking. We dont have any answer by the hotel and also any compensation or solution. It was a terrible experience, is very desapoinment the operation mode of this hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All domestic drinks
- Introductory scuba lessons
- Exercise classes
- Dance lessons
- Nightly entertainment
- 496 rooms in seven 3-storey buildings
- Buffet restaurant
- 4 a la carte restaurants: International, Mexican, Japanese, Steak House, dress code & reservations may be required
- 3 bars
- 3 outdoor pools
- 2 lit tennis courts
- Hot tub
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Free WiFi internet
- 1 king or 2 double beds
- Ceiling fan
- In-room safe
- Balcony or patio
- Full bathroom
- Max occ. 4 persons, up to 3 adults
Kids Club - Kids 4 to 12 enjoy supervised activities daily at the Kids Club, Playground, Games Room, Kids pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Wedding Packages - Are available. Please inquire for more details.
Resort Location Map
Iberostar Hacienda DominicusLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Bayahibe, Bayahibe Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.