Iberostar Hacienda Dominicus
- What's Included
- All Inclusive Features
Well we are back again for the 3rd time. We were married here 10 years ago an amazing day then and even better today.My beautiful wife Jennifer looks more beautiful and tanned today than ever. Can't wait for the next 10 years.
The resort grounds are beautiful with fantastic greenery, native umbrellas, flowers, turkeys, flamingos, and birds, pools, white sand beach, and clear, warm, beach water! The resort has full time grounds keepers and pool staff to keep up with the grounds and pool. No dirt or pool area filled with empty cups or dishes. Besides the beauty of the grounds, I can't say enough about the Star Friends staff and the Dominican employees. From the pool cleaners to the grounds keepers to the housekeepers, the workers are often smiling, always greeting you, and breaking out in impromptu song and dance. Randy, the pool bar keeper, was known to belt out songs throughout the day that immediately put a smile on our faces. My daughter and I enjoyed the Star Friends and the many activities that encouraged both adults, teens, and children to participate. We participated in pool and beach aerobics, Bingo, pool games, Spanish lesson, volleyball, and dance. We socialized and danced with the staff prior to every show we attended. I don't know how they do it, day after day, and week after week, but they make you feel like they are so happy you are there and they genuinely like and enjoy you. They all expressed to us that they love their job and it shows! Special shout out to Pina, for getting the largest group of people ever to participate in beach aerobics. She has energy pouring out of her! Johanna was great! Each of us worked on bettering our second languages. Leche, was great at getting my daughter involved in any and all activities. Alex, was loved by all of us. He made a connection to us immediately and simply referred to our family as "Minnesota." Diana was sure to greet my daughter every day and show her the many Dominican dances until she was comfortable. The only pictures my daughter wanted of her trip were of her Star Friends. I also have to mention Norfi, our housekeeper! She kept our room clean and kept us guessing on our towel surprises. I shared with her some American chocolate, and she responded with a gracious smile, and thank you. On our last night she put a special gift assortment of lotions, oils, and gels along with a bottle of Dominican Rum as a thank you. I can't say enough about the staff. They made our trip memorable and the best vacation for our sixteen year old daughter. She left with tears of happiness of the trip she experienced with your staff at the Hacienda Dominicus!
What a fab time fabulous family holiday.Age from 17 to 80.This place has it all five starsFab locationAwesome beachGood quality foodFab animation team shout out to joanneFab accomadationWill return awesome time no negatives
First of all if you take a look at all of my previous reviews on Trip Advisor, I have never given less than a 5 star rating, because I always do my research beforehand and choose the best hotels according to recommendations provided. However, the reviews for this hotel turned out to be far from accurate. This was the most stressful vacation ever. Our room was not ready when we arrived at 5:00PM. They promised to give us a better room the next day at 2:00PM. When we got to reception the next day at 2:00PM it was still not ready. They offered to give an even better room to compensate for our lost time and all the stress. When we finally arrived to the 3rd promised room, it was even more problematic. I wrote out a list and gave it to reception to fix all the things. I'll share it with you below: 1. Balcony door is broken2. Bathroom door is broken 3. No outlets4. Air conditioner is not working5. Only 3 towels for 4 peopleAside from the room and service being terrible, the grounds are in quite terrible condition. We left our pool towel by the pool for 15 minutes and it was stolen. But that's not all, there were mice by the pool, fans did not work in the dining area, light on the balcony didn't turn on or off, and the beds were so uncomfortable that our backs felt broken by the 2nd night. THERE IS NO WIFI NO MATTER WHAT THEY SAY. Our package included premium wifi, yet the only place it worked was by the reception desk in the lobby, so forget about wifi if you are in your room or any other place in the resort. I am so disappointed with this hotel that I'm literally typing this from the lobby on our last day. Thank you for the worst vacation ever Iberostar! Also, make sure you learn to speak Spanish fluently if you decide to come here, none of the staff understand any other language. My family and I speak 3 and that barely helped.
Well me and my family are returning from what was a beautiful site. Here's the however and I'm not picky or a complainer but Cons: the dishes are not clean, the plates are greasy and dirty as well as the forks, glass and more. I'm not sure if you guys use hot water, dish detergent and add a little bleach or Clorox maybe to your cleaning water. Nothing is worse that eating behind thousands of people on dirty dishes. The juice at breakfast was completely open. Pros: Rooms Clean not the best furniture but clean. Keep that up. Friendly staff, clean hotel, resort, and property. Though the furniture in the room is dated yet clean it works for the lobby and property because that's the theme of this property I assume. Just freaking beautiful! The lobby, the grounds the garden area Day and night is just awesome for walks. The food is wonderful especially the reservation dinners and the beach event lunches. Entertainment BIG thanks to Wendy she knows entertainment for sure keep them coming. I really felt as if I were at a Michael Jackson concert, LITERALLY!! The staff!!! Omg! The best people on earth, genuinely nice. Joel, Wendy, Lenny, Johana Banana, PiÃ±a Colada, I can't think of the 3 guys at the beach but perfect people and let's not forget ALLLLL bar staff and servers. There is this cute little lady at night, she's absolutely a doll and overly nice. The receptionist Mariel I think. Anyhow great story staff. Keep them! The pool area the best I've witnessed very clean. The beach clean, clear, and Caribbean blue. Activities great!. The spa area, smells so good and clean and relaxing. The ride there is over an hour but oh so worth it. The lighthouse and wooden pier great feature. I love you all and we will be back! I have people asking about there already after seeing out photos. We recommend... GO!! Oh thanks for the animals that roam freely very perfect feature.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All domestic drinks
- Introductory scuba lessons
- Exercise classes
- Dance lessons
- Nightly entertainment
- 496 rooms in seven 3-storey buildings
- Buffet restaurant
- 4 a la carte restaurants: International, Mexican, Japanese, Steak House, dress code & reservations may be required
- 3 bars
- 3 outdoor pools
- 2 lit tennis courts
- Hot tub
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Free WiFi internet
- 1 king or 2 double beds
- Ceiling fan
- In-room safe
- Balcony or patio
- Full bathroom
- Max occ. 4 persons, up to 3 adults
Kids Club - Kids 4 to 12 enjoy supervised activities daily at the Kids Club, Playground, Games Room, Kids pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Wedding Packages - Are available. Please inquire for more details.
Resort Location Map
Iberostar Hacienda DominicusLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Bayahibe, Bayahibe Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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