Iberostar Hacienda Dominicus
- What's Included
- All Inclusive Features
Language - About 90% of the hotel guests don't speak English. Most were from Russia and Germany. Most of the staff spoke a few words of English. This wasn't a huge problem. I just made good use of my translator app. Restaurants - There are 4 restaurants: Mexican, Steakhouse, French, Japanese plus the buffet. Word of caution - They are VERY strict about requiring pants for men at the French restaurant. We were traveling with 3 women and 1 man and the man didn't have long pants so we couldn't go. Our favorite restaurant was the Japanese.The steak and chicken were yummy.Waitress - I want to especially single out our favorite waitress Brenda at the Lobby Bar. She was very friendly, attentive, and fun! She even made some of the drinks! We were sad when she had a day off because she was that good! Buffet - I wasn't very impressed with the buffet. Some of the food was very subpar. I wasn't expecting a lot for an all inclusive but some of it was just plain inedible. Beach - Beach overall was very good. Great sand and water. Only a few rocks. The one thing that I noticed was the smell after. The suits we wore in the water had a horrible smell that was hard to rinse off. We have been to several beaches throughout the world but never have smelled anything like it. Make sure you hand wash with detergent each night. Note: we noticed that many hotel guests used their towels to save spots on the beach over night. When we would arrive in the morning at 8, most spots would already be "reserved" by leaving their towel there overnight. Room Service - this was very limited. Only 9 options total. No options for breakfast. 6 dinner/lunch and 3 dessert. Couldn't order food while on the beach or pool.Pool closed each night at 7 for cleaning. We were sad because we enjoy late swims as well.Refrigerator - our initial frig didn't work and after a number of attempts to fix it was replaced. Staff overall were very nice. Activity staff were especially great. Joel was a lot of fun. They were always come by to check on you and give hugs and have a good laugh.Shops in the resort vs. shops on the beach or in the nearby town of La Romana. The shops in the resort were the best. They were air conditioned and actually lots cheaper. The things at the other places were lots more plus you had to haggle to get prices down. So save your money and shop at the resort.Property grounds were well manicured and beautiful. In summary, it was a nice resort with good shopping, good food and great staff.
The Resort is beautiful but unfortunately not too happy about the trip because a call was made a month prior to the visit and was told by a staff member that a accommodation would be made and a pool view rooms would be reserved. Once arrived the rooms were towards the back of the resort. The view was of a cinder block wall with barbed wire.
My wife Dana and I just got back from the IHD last night and it was VERY tough to leave. The resort is very clean, well manicured and beautiful. We flew from Cleveland to Santo Domingo by way of Atlanta. After a 1 1/2 drive from the airport, check in was a breeze as Wallis took good care of us. Juan S was our consignee and made sure we had everything we needed for the our stay. He treated us like royalty and we instantly made a good friend. Honestly, I cannot see why anyone could't have a great time here. What makes it so great are the people. EVERY one of them smiling, saying Hola and taking care of anything we needed., The food was good at the buffet and the restaurants were excellent. The staff in the buffet was so attentive and made sure the glasses of water, wine and cups of coffee were all topped off. We ate at El Colonial, the Japanese and steak places as well. The pools are always so inviting and while the beach ins't big, it is very nice. Plenty of bars all over the resort and our fave bartenders were Jesus and Carlos at the lobby bar, Morla and Randy at the swim up bar and Yan at the lighthouse bar. The entertainment team is off the charts! Banana, Chocolate, Lenny and the team do a great job engaging with the guests. We loved Banana's water aerobics every morning and we love her! "I love my job!!" Go to the shows as well. The dancers and singers work very hard to entertain and go into the crowd after the show is over to pull people down to the dance floor. The Star Band is excellent and I really dug the Dominican music. Housekeeping? Again, off the charts. I've never seen such exceptional housekeeping that was very creative. They would fold the blankets in a way they looked like swans on the bed. We always had fresh towels and they would restock the mini fridge with beer, pop and water on a daily basis. I tipped everywhere because all the resort staff works very hard. The pool cleaners were ALWAYS working by 7am to make sure all the awesome pools were clean. There are wild turkeys, ducks, flamingos, swans and peacocks on the grounds. We've been to all inclusives in St Maarten and Jamaica. This one is by far, the best and very affordable. Definitely upgrade to building 3, 4 or 5 as we were 15 feet from our room door to the pool deck. For $30 a day, we upgraded and it was WELL worth it. Mainly European and South American guests as we were 1 of 10 American couples on the entire resort...and it didn't matter one bit. Well stocked fitness center (yes we worked out on vacation when it rained) and good shops near the lobby. I would give the resort itself 4 stars. The ENTIRE staff is so incredible, I give it 10 stars out of 5. We stayed from 10/6-10/11 and are already planning to return within two years for at least 8-10 days. It's tough with two boys in college but we'll make a way. It really is that good.
My friend and I just returned from 9 days. Let me start off by saying the grounds of the hotel are among some of the most beautiful I have seen. We really enjoyed seeing the peacocks and flamingos everyday. The beach is beautiful, the water was so warm! The pools are also very nice. We received good service for the most part, the entertainment staff was very energenic. These people work incredibly long days, my friend and I seemed to be one of the few tipping theses incredibly hard working people. If you can afford to go on vacation, you can afford to tip a buck for a drink. Now to the not so enjoyable part of the trip... the first room we were put into smelled overwhelmingly of mildew. We notice the air conditioner don't was COVERED in black mold, thus the smell. The second room we were put into wasn't much better, also lots of black mold on the vent for the air conditioner. I realize this part of the world is very hot and humid, but this is a huge health concern for their guests. The rooms need some serious updating, which I realize they are in the process of doing. I have a hard time thinking this is a five star resort because of the rooms.
Arrived home yesterday from an amazing holiday. This hotel is wonderful, friendly staff, beautiful surroundings, great pool (brilliant foam party), fantastic beach and weather. The food was really good, loads of choice in the buffet and the themed restaurants were excellent. Our favourite was the Japanese, went there twice. The staff were very efficient and couldn't do enough for you. We had a couple of issues with our room (nothing drastic) and they moved us straight away. I would definately recommend this hotel and I am sure we will be back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All domestic drinks
- Introductory scuba lessons
- Exercise classes
- Dance lessons
- Nightly entertainment
- 496 rooms in seven 3-storey buildings
- Buffet restaurant
- 4 a la carte restaurants: International, Mexican, Japanese, Steak House, dress code & reservations may be required
- 3 bars
- 3 outdoor pools
- 2 lit tennis courts
- Hot tub
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Free WiFi internet
- 1 king or 2 double beds
- Ceiling fan
- In-room safe
- Balcony or patio
- Full bathroom
- Max occ. 4 persons, up to 3 adults
Kids Club - Kids 4 to 12 enjoy supervised activities daily at the Kids Club, Playground, Games Room, Kids pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Wedding Packages - Are available. Please inquire for more details.
Resort Location Map
Iberostar Hacienda DominicusLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Bayahibe, Bayahibe Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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