Luxury Bahia Principe Bouganville
- What's Included
- All Inclusive Features
All the rooms at Luxury Bahia Principe Bouganville are Deluxe Junior Suites so you can spend your stay in the lap of luxury, enjoying the exclusive service that comes with the Don Pablo Collection of resorts. This luxury resort, exclusively for adults, is situated beachfront on a beautiful bay and is the ideal spot for relaxation.
Location: Directly on Mortero Beach; Approximately 25 km from the La Romana airport.
First of all i would say our stay at this resort was very good. Things we liked.- the place is beautiful with well keep gardens and very easy to get around. even the family resort next door is easy to get around. - the food in the buffet was pretty good with a great selection for all types of eaters. we are not big meat eaters and we found plenty of other good options for our food selection.- the buildings are pretty clean and workers are always tending to issues or just cleaning- we found for the most part the workers are friendly. even if they don't speak much english- they had a great selection in the bars and quality liquor's to choose from.- our room was spacious and located close to everything- we had great service from carlos the bartender- we got to use the infiniti pool up the beach where the beach club was which was very nice. we felt that was an added bonus.- plenty of pools to choose from.- beach was nice to walk on. the water is not aqua but it was fine to swim in. Things that were not so good.- they need better music and entertainment in the bar lounge between 8pm till 11pm. it's very boring and the same every single night. even just a speaker with dancing music would be better.- first 6 days or maid was great! we had a different one the last 4 days and it was terrible. she never replaced toilet paper, never left face or bath towels, we always had to call the front desk to get some some sent up in the evening. thats basics 101! - the don pablo al a carte was good. the Japanese one sucked. first they did not have a appetizer table to choice pre dinner sushi or other tasty samples. my meal was not correct and had to make a new one for me which was not very good. they tried to be to clever with there dishes. stick to the basics! - no napkins were present on the tables in the buffet which was annoying.- the TV in our room sucked. channels were not very good and the picture feed was useless most of the time.- all the shops were way over priced.- power went out all the time - internet was a hit and miss most of the days. you always had to sign in during all parts of the day.Overall we had a great time at this resort and would go back if we got a good deal.
We just came back from this Resort that was supposed to be a fun relaxing time with friends. This was our third year there and we were expecting the same exceptional service that we enjoyed for the previous two years. Sadly , it was not to be. it started with our transportation to the Resort ( our flight was delayed by 40 minutes so we missed our original ride) the van we were travelling in died about 10 minutes out of La Romana with a busted water pump. There we were on the side of the highway for an hour waiting for someone to decide what to do with us. Luckily we had a couple of small bottles of water which between the four of us was not much. We finally arrived at the Resort to find that we were too late for the Buffet and the snack bar was trying to get ready for dinner and hurried us along. We received no welcome, no cool towels ( which we would have appreciated after our experience at the side of the road, no apology from anyone about the incident) we were told that the Resort no longer provided Butler service ( which we found out a few days later was not true) and that the corporate policy had changed so we would not be receiving a gift for our third visit ( you now have to be a guest four times to get anything. Great start. The Resort has now a new Manager who promised that he would rectify any issues and make sure our remaining stay would be wonderful...the four of us never saw him again Last years Manager would never have treated any guest that way. The overall service and friendliness has declined dramatically from previous years and the grounds maintainence around the pool areas is not great. The Resort has almost doubled in size but the staff and services have declined. The food quality has also suffered. last years Chef is no longer there and it shows. We often saw the previous evenings dinner meats reserved the following mornings for breakfast. Even the fresh made omelettes were most days not cooked through. Overall the Buffet and the a La Cartes were not as good as the previous two years. They also have lots more power outages this year. This happened at least two or three times a day. A new addition to the property of a huge generator has helped, but was located near the pool area and ran some days for eight hours or more ( very loud)I think that all these factors together has , for us diminished the status of this Resort. The 'luxury' status no longer applies for us. I would downgrade the status from a five star to a low four star rating. We will not be going there next year
I stayed at the resort April 10-14. We were treated royally. The food was of excellent quality and the specialty restaurants felt like we were dining at a high end restaurant. The staff throughout the resort were attentive , who polite and very well trained. The pool and beach were never too crowded and we had the luxury of visiting the neighboring property. (For families ) We are there a few times. Another bonus was walking along the beach to a quieter infinity pool. What an amazing view. The cons 1. the water in the shower was Luke warm. 2.The assigned butler did not check in on us. 3.When we initially arrived we encountered staff who were trying to sell us timeshares and rentals. The sales pitch stopped on the second day. After 2 hours of waiting to clear customs at the airpot we arrived at the hotel and the room wasn't ready. We had to wait another 2 hours. The pros outweigh cons. I would go definitely go back to this resort
If you want to listen to a loud generator because the resort loses power on a daily basis, then by all means book at this resort! We had to listen to a VERY loud generator from 8am till 6pm on 2 days of our 7 day vacation. It also would go off randomly on the other days. This generator is located in the back of the resort right next to the new "quiet" pool and building 57, which is where we were staying. When you lose power you also will lose water, which left me to not be able to shower one night before dinner. Speaking of dinner....they said that they could only book us every night at the ala cart restaurants at 9:30pm?!!!!!! and were very unfriendly while booking these reservations. When my husband and i went to write a complaint about the generator and dinner times.....low and behold they had openings for all nights at 7:30. And while eating at those times, there were many open tables! So, not sure why our only option at first was 9:30. Language Barrier was difficult! I know i'm in another country, and my husband and I have traveled extensively, but I've never had such difficulty! From front desk to the maids...... I did my best with my translator when i needed to ask for a washcloth (which they do not supply in your rooms) . Bars: Do not stock same product at every bar....and THEY RUN OUT EARLY of many different liquors, champagne, wine, beers!!! Pools: People reserve seats very early in the morning (which they are not supposed to, but they do not monitor to stop this). The back "quiet" pool is nice until multiple people bring their speakers and you have to listen to competing types of music (they did not monitor this either). The front pool is crazy, but if thats what you like then its all you. We were unable to find seats the days of the loud generator so we were stuck with the loud generator all day!!!!!!!!! Food: Ok....they need more variety and the restaurants. Eddy the serer in the morning buffet and nightly at the Japanese place is awesome! As well as the night staff at Don Pablo restaurant!! They only saving grace from our week!!!! They were awesome! Rooms: Good size, Comfortable and clean. Grounds: Impeccable You should contact the resort before booking to ensure they have fixed their power issues!!!!!!!!!!!!
I am still here and on my second day of my 7 night stay. I was at first disappointed when I saw the bus we were to travel in to our resort but my scepticism faded as I saw how hard the resort team who had joined us on the bus worked on getting us registered while we were travelled to the hotel. As we arrived, we were welcomed, given towels and escorted to the buffet restaurant while we waited for our rooms to be ready (we arrived at 1:00 pm and were famished). The food is amazing, the hotel was immaculately clean, just beautiful and the service is like no other. The staff are friendly, professional and kind. Our room is amazing, spotless and the temperature is perfect. The maid service is awesome and our bar fridge is topped up daily with whatever our favourite drinks are (the service listens to our requests). The drinks at the bar are made to perfection, and the staff never wait in expectation of a tip and serve you anyway with a smile. I am in 57201 right now and I can't believe that I have found a resort that exceeds my expectations! When I leave on Sunday I will miss this place and its perfection. Thank you for continuing to make my vacation perfect! I highly recommend this resort!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail upon arrival
- Buffet breakfast, lunch and dinner
- Unlimited a la carte dinners (reservations required, based on availability)
- Unlimited domestic drinks (house wine included)
- Mini-bar restocked daily (water, soft drinks, alcoholic beverages and beer)
- 20% discounts on spa treatments
- Turn-down service
- Beach towels, bathrobes and slippers in room upon arrival
- Access to all services and facilities at the Grand Bahia Principe La Romana
- 24-hour room service
- Waiter service at pool/beach
- Butler service
- Access to an Exclusive Snack Bar
- Exclusive area on the beach
- VIP room amenities
- Admission to the disco (drinks included)
- Free Wi-Fi throughout hotel
- Daily activities program
- Nightly entertainment
- Dance lessons
- Pedal boats
- 244 rooms
- 1 buffet and 3 a la carte restaurants
- 5 bars
- Snack bar
- Motorized water sports (fee)
- Beauty salon (fee)
- Spa (fee)
- Convention facilities
- Lounge chairs and towels
- Medical services (fee)
- Scuba diving centre (fee)
- Tennis court
- Golf, nearby (fee)
- 1 king-size or 2 double beds
- Bathroom with bath and shower
- Living area with sofa bed
- Flat screen TV
- Bathrobes and slippers
- Free WiFi (2 devices)
- In-room safe (fee)
- Occupancy up to 3 adults
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Luxury Bahia Principe BouganvilleLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Ctra. San Pedro - La Romana Km. 12, El Soco, San Pedro de Macoris 21000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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