Viva Wyndham Dominicus Palace
- What's Included
- All Inclusive Features
We stayed in this hotel for 1 week and the fist I would like to say that the territory is absolutely beautiful, like yo were living in the garden. Flowers are everywhere, even orchids, implanted to the palm trees, a pond with fish, tortoises and flamingo, fantastic beach area with naturel shade from numerous palm trees and coral reefs with plenty colourful fish living there. It's actually 2 big hotels joined together and we loved walking around!We had a pleasant surprise from our CLC Holiday Club - an upgrade to VIP. But I would say Viva Wyndham doesn't like their VIP much and doesn't give you many advantages ) Yes, we had special dining area in restaurants and special areas on the ...mmmm.. beach. Actually these areas don't have any beach but stony edge, far from bars, swimming pools, so we preferred to go on the usual hotel beach. Only the one furthest VIP area had a special bar ( the only place we could have a decent drink by the way, so we usually visited it after dinner))) and a Jacuzzi . The previous reviews tell you mostly true - there is a huge luck of English in this hotel and my husband was so hungry for communication that he was absolutely amazed to find another English guy on the one of 2 our excursions))Another drawback - we knew there should be excellent entertainment in Viva , but we couldn't find it!! For example, we asked where takes place yoga which I was very interested and were told 1. On the beach but not today. 2. Near another swimming pool. We found it in the third place - near the furthest swimming pool but it was too late. Or other day we saw a German flag - it was party for Germans. But we didn't see any information about it, so did they? may be some..))On the fourth day we found where and when is the main evening entertainment and show - awwww!!! it's really fantastic, we couldn't believe it!!! Only for this you must choose this hotel! Amazing! Bravissimo! (it usually starts about 9.30 p.m. on the big stage))) Day Entertainment. Only people who stay near swimming pool can see what is going on there and in Palace we didn't hear English announces . Nobody tried to involve us or people next to us on the beach so we were not aware about anything. Though we seen people playing balls so they must be had some information ( possibly they were Spanish speaking) In the Beach Hotel they do announces in English as well, so again - last day we pleasantly spent there.Internet - the only one very small hot spot with free and very slow internet. As VIP my husband had 15 hours free room Internet but it didn't work there so he had to go to reception any way.Food and service were OK but were are spoilt with Turkish - much better there.The room was clean and comfortable, beach towels as VIP were changed daily by a cleaner ( again, service was different after some tips)).In conclusion I need to say that despite of some drawbacks I mentioned we really enjoyed our stay, it was a beautiful beach and sea, and those 2 islands Saona and Catalina on the short distance with unforgettable snorkelling and we definitely would come there again
we went there last june 2016, going back again in june. can't wait, great place to relax and have fun in the sun. great italian resturant highly reccomend . the buffets serve good food breakfast, lunch and dinner, and after dinner cocktails in the lounge bar. highly recommend getting oceanfront, at night sit on your balcony and listen to the waves.its awesome.
My husband 3 year old son myself along with my father step mother sister and brother in law stayed here for the week of apr 29 to may 6 and it was such a waste of money. Unless you speak Spanish dont waste your time going here. The staff here are the absoulte rudest people I have ever encountered in my travels abroad. They only ever spoke to people that spoke Spanish or only themselves. The only 2 times any staff even bothered to say anything was when they were trying to sell vip packages to us. The bar staff is ignorant, they are more concerned with talking to themselves or ignoring patrons then doing their jobs. My husband actually went to complain to the sunwing rep and was told that there was actually multiple complaints about the bar staff ( management does that not tell you something?????) The towel guys were outright rude to my husband the 3rd day. My son had fell asleep at the pool in the afternoon and we had wrapped him in the towel to take him back to the room. The next day he went to exchange the towel and the guy there rudely points to a sign and says read here u only get one towel a day. My husband explained what happens and when he turned around to leave the guy says under is breath to the other employee with him " americano" and huffs. Last time i checked it didnt matter what nationality we are but by having tourists come to the hotel pays your paychecks does it not.....if your staff does not like their jobs or interacting with all cultures and races im pretty sure there are other people on the island who would gladly take their place. The only people who were nice were the gardeners and the maids. The entertainment staff was the worst. They brush by you like your not even there and same thing only ever spoke to spanish speaking individuals. And if you are able to get passed all the rudeness i dont know how long you will last sleeping on a concrete pad they call mattresses. By the end of the week Advil was needed on a daily basis to deal with the back and neck pain you will experience. My family and i will never be returning to La Romana or the Domenican Republic for that matter. Id rather spend my hard earned money at resorts that actually appreciate all guests.....anywhere else but here. Do yourself a favor and book somewhere else.
i have stayed here twice and both times had great time..rooms very clean..food very good. and the beach area just beautiful..2nd time here was my honeymoon and it was perfect..i will be back. italian food was so good. we ate there 2 times. both beaches are just as nice
As you read the reviews of the Viva Wyndham Dominicus Palace you will notice a wide range of opinions. If you go to this resort expecting a Hilton or Starwood experience you will rate the Palace low but if you are fair and compare 'apples to apples' you will rate the Palace high. For me and my wife we have visited 25 countries and stayed at several resorts. Comparing the Hilton resort we used in Hawaii, this location pales in comparison but here's the difference ....the Hilton all inclusive resort was almost $400 per night. The Palace was less than $200. When you look at what you pay and what you get, then the Palace is hard to beat. Let's look in more detail. Here are the positives of the Palace. STAFF-The staff goes all out to make your experience a good memory. Every request we made, from fixing a stuck balcony door to making restaurant reservations were all handled promptly and with grace. Marie, our maid, was especially nice. BUFFETT-There are two buffets, one at the Palace and one at the Beach location plus one specialty restaurants opens up for a lunch buffet. While the food is not grade A top, it's not bad. If you like seafood you will love it. For us, we stayed mainly with the chicken dishes, veggies and fruit. As we have experienced in Europe, the desserts were not to our taste but most people seem to enjoy them. The selection was plentiful. THE BEACH-The beach area is beautiful with more than enough chairs to go around. We never had a problem finding some place to sit. They also have several bed-like areas to lay out if that's something you want to do. PRICE-You can book this resort for less than $200 easy. I have actually seen it drop to the mid-$100 range on occasion. Can you believe you could stay at a resort with everything included for less than $200? It's true! Remember, compare apples to apples here. Don't anticipate perfection and you will love it. ACTIVITIES-There are several add-on activities you can book. We took the trip over to the capital, Santo Domingo. If you like group travel (stuck on a van for about 1 1/2 hour it was OK). Now for the negatives....SPECIALTY RESTAURANTS - It's very apparent that the resort prefers most people to go to the buffet. There are only a few reservation available each evening. For our first evening we selected the Asian restaurant. When we arrive we noticed that half of the tables were filled. After being seated and given a menu it was 21 minutes later before a waiter showed up. It was another 29 minutes before the meal was served. Dessert was ordered 14 minutes after we finished our meal and was served 18 minutes later. All together, it was a two hour ordeal. The next evening we selected one of the restaurants on the beach. While the service was slightly faster, once again it was slow. At least this time we had a view. AGE-The resort is starting to show its age. I'm guessing the resort was probably built in the late 1970s or early 1980s, based on the style. While the resort has tried to maintain the property, there are a few things here and there that don't work properly. For our room it was the balcony door. This is to be expected. Remember, you are paying less than $200 per night. LACK OF ENGLISH-This is a property that is heavily promoted in Europe, Central America and South America. We only encountered a few Americans so English is not a main language. It reminds me of our Costa Cruise we took a few years ago out of Rome. Out of 2,100 passengers, there were about 100 passengers who mainly used English. Most of the employees in higher positions can speak English but the general workers can only speak broken English at best. Don't panic! If you have trouble communicating with an employee, seek out a manager. He/She can help you. I don't want to end this review with a negative, so here's my BIGGEST positive....the VIEW. Our room had a beach view. Each morning and each evening we enjoyed sitting out on the balcony enjoying the view. It's hard to beat. In summary, if you are looking for a bargain, this is it! By the way, we were told the Palace is a little bit quieter than the Beach resort next door.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Room service
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine)
- Sunfish Sailing
- Introductory scuba diving lesson
- Tennis with instruction
- Sauna and Massage
- Exercise classes (Aerobics)
- Dance lessons
- Daily activities
- Evening entertainment
- 330 rooms in twelve 3-storey buildings
- 1 buffet restaurant and 5 a la carte restaurants (International, Italian, Oriental)
- 3 bars including Lobby bar, Pool bar, Beach bar
- Disco on-site
- 1 outdoor pool, free form
- Meeting facilities
- Shopping on-site (Souvenir gift shop)
- Fitness facilities
- Tennis courts
- Exercise classes Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or Patio
- Full Bathroom
Oceanfront Room has 1 king and 2 queen beds.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.
Wedding Bonus - Includes: bride's bouquet, wedding cake for 10, wedding coordinator's services, decorated ceremony area, 10 photographs, recorded music, civil judge, legal expenses (excluding legalization). Package price: US$590. Price and inclusions subject to change. Arrangements to be made directly with hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham Dominicus PalaceLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dominicus, Bayahibe 22000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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