Viva Wyndham Dominicus Palace
- What's Included
- All Inclusive Features
Checked in at 01:30 and checked out and cancelled the reservation 1 hour later moving to the Dreams resort 10 minutes away.The room we were checked into was absolutely awful. Apart from stinking of damp it was less than budget hotel quality.Front desk persuaded us to look at another room and guess what - it was almost as bad as the first one.The best part of the experience was leaving. The guys on duty at the Front Desk did their job as best they could dealing with other disgruntled check in guests experiencing room problems as well.
My husband and I stayed for a 1 week vacation at Viva Wyndham Dominicus Palace Jan 3 - Jan 10, 2018. We had an amazing time and would definitely recommend it to everyone. We have travelled to many places in the world and we were very disappointed to see all the negative comments that have been said about this wonderful resort. The resort and staff offer a level of service, quality and genuine friendliness that greatly surpasses the cost to stay there and even though my husband and I never like to travel to the same place more than once, since there are so many places to see in the world, it will definitely be a big challenge for us not to book again at this hotel.All the staff - from the lobby, to the pool bar, to the entertainment staff, to the Viva sales center and guest services, guest services, lobby bar, maids, etc. that we spoke to were extremely friendly, honest and helpful. I would like to name a few very special people that especially stood out during our stay, and I hope that the manager will kindly please recognize these outstanding staff members: Frankelin from Guest services for all your help and patience with our many questions and for your special and prompt attention to our needs, Alfonso from the Viva Sales Center guest services- you will not find a more friendly and truly happy and pleasant man to have a conversation with and to take his time to show you around the hotel grounds and answer any questions you may have to make your vacation better, Luis Cueto also from the Viva Sales Center guest services- for always making us laugh and smile, Lorenzo from the Viva Sales Center- a patient and kind hearted man -definitely speak with him if you are interested in becoming a member of the Viva Wyndham club and for all of the entertainment staff who were always full of vibrant, positively happy energies and with whom I loved to do my morning aqua aerobics, Zumba, batchata and merengue classes.The hotel had amazing food and also great service at all of the a-la-carte restaurants that we went to.Anytime I called the reception desk they were always so prompt and effectively and efficiently resolved any small issue that I might have had- always with a smile and apologizing for any inconvenience I might have incurred- which in reality was none at all.The hotel grounds were beautifully kept and maintained and we enjoyed our strolls, admiring all the different color tropical flowers, the water fountains and the ducks and geese strolling around :-))The room was comfortable, clean and big- as was our washroom.We did not go on any excursions at all, as all we wanted was to rest and relax the week. We spent the entire week at the hotel- lounging mostly by the pool (the pool lounging chairs are the most comfortable pool lounging chairs that I have ever seen- made out of a big cushion, not plastic or a thin piece of fabric) and we thought that the mix of music and quiet time was perfect and the music selection was great as were all the games and activities offered. I was able to read a book, nap, suntan and also have a lot of fun by the pool. The french fries and hamburgers were so very delicious and all the pool bar staff were great and very happy to serve drinks.Another thing worth mentioning is even though we have traveled to a lot of different hotels in the Islands- this week was the only week that we never got harassed or pressured to buy anything or to tip anyone- very nice to experience that. I can go on and on about our vacation- but I just want to sincerely thank everyone at the Viva Wyndham Dominicus Palace for giving my husband and I an unforgettable vacation filled with wonderful memories and I am sorry that I did not get the chance to speak directly to the manager during my stay and hope that he/she does please recognize the amazing staff that works there.The hotel is definitely worthy of a 5 star rating and I hope that if you have taken the time to read my comments you will book your stay here- you definitely won't regret it- you won't find a better value for your money.Thanks so much,Sincerely Elizabeth and Paul Monaco
Was there for two weeks over Xmas,there mattresses and pillows are lumpy. Nice compact resort our room was nice as far as resort rooms go. You pay a little more money for the palace for what ???unfortunately the most of the restaurants we can go to r located at the Wyndham beach side a bit of a walk all entertainment is there also more geared for the young and noisy. There is two restaurant on the palace side one Dominican the other is the Asian none of which r any good. Buffet is limited in there food selection, there red and white wine is like vinegar,,plus 5 of us got sick my first week and one girl at beach we talked to. There seems to be a lack of how to handle the food or washing of dishes cups and glasses. The plastic glasses that people take to beach are just washed by hand there’s a problem there. This is the fist resort I was not happy in and would not go back. Please guest services don’t reply with ur scripted answer do something let managers know As I did when there.
There is non stop loud music blasting in the beach area during daytime and throughout the resort in the evening till around midnight. On top of that there is a super loud trash truck that comes each night at 10:30 pm the earliest. It was so loud that we couldn`t sleep until 1 am every night! And the security guards are the meanest ever!
taking guests by granting, read why. (1) no beach chairs - gorgeous beach, but try to stay in the flamingo (on a public beach) or BeLive. they might have chairs. Management from down to top can't care less about the problem. Please read all the reviews about the beach chairs, they are all true. (2) the room was well located, sorry for the people on the 4th floor with no elevator and hideous stairs. i got a room with 2 king beds on 2 different rooms. the bathroom door was big, but it was blocked by the sink. the space between the wall and the sink was 12 Inches. be aware.!! its hard not to hit the wall or the sink or both...(3) food greasy and fatty. the only good one was the Mexican night.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Room service
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine)
- Sunfish Sailing
- Introductory scuba diving lesson
- Tennis with instruction
- Sauna and Massage
- Exercise classes (Aerobics)
- Dance lessons
- Daily activities
- Evening entertainment
- 330 rooms in twelve 3-storey buildings
- 1 buffet restaurant and 5 a la carte restaurants (International, Italian, Oriental)
- 3 bars including Lobby bar, Pool bar, Beach bar
- Disco on-site
- 1 outdoor pool, free form
- Meeting facilities
- Shopping on-site (Souvenir gift shop)
- Fitness facilities
- Tennis courts
- Exercise classes Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or Patio
- Full Bathroom
Oceanfront Room has 1 king and 2 queen beds.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.
Wedding Bonus - Includes: bride's bouquet, wedding cake for 10, wedding coordinator's services, decorated ceremony area, 10 photographs, recorded music, civil judge, legal expenses (excluding legalization). Package price: US$590. Price and inclusions subject to change. Arrangements to be made directly with hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham Dominicus PalaceLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dominicus, Bayahibe 22000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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