Viva Wyndham Dominicus Palace
- What's Included
- All Inclusive Features
Had a great time. Resort is beautiful. Rooms a little old, but did not spend much time in the room. Beach had lots of shady areas. Ocean was great and lots of snorkeling (bring your own snorkel). Buffet food was pretty good. Lots of choices. Many bars and sometimes the drinks were weak. Staff was so friendly and helpful. Only complaint was WiFi.
Wow. Just wow. I am still in awe with how amazing our trip went at dominicus palace. My girlfriend's family and I stayed there for one week and I must say that we were thrilled to enjoy the beautiful resort, the hard working, super friendly and best staff I've ever met as well as an equally talented entertainment crew, plus the excursions they had to offer were seriously so cool! The second we got there the bell hop had our bags on the cart before we could blink and had us smiling and laughing all the way to the room. I wish I got his name. Once there we realized that one of our room keys didn't work. He immediately sent out for the repairman, problem solved. We had 8 people between three rooms. In our room we had four so we requested that we have extra towels. They honored this all week. Buffet was great. Being able to snorkel right out of your backyard was nice. The pools were clean and the entertainment group kept us entertained with dancing and games during the day which was great when we didn't know what to do next because they would periodically always have something new and challenging to do if we wanted to. At night the theater performances were absolutely stunning. Seriously, great job on the Michael Jackson show on August 4th you guys rocked all week but that night in particular was the best concert I've ever been to. I mean it. Show out to all the dance crew and every single bus boy and bus girl during feasting time. Not one person missed a beat. Out of all the bars we went to and all of the exciting things we have done. three bartenders need to be shown appreciation in particular. Maribel, Oscar, and Manuel. By far the best bartending service I've ever received, and I didn't even have to tip/pay! Not only did they excecute flawlessly, but during different hours and different stations they were always happy always prepared and always ready for the next order. Whomever was around during one of their shifts. I'm telling you that they didn't want to leave the bar because they were so effficeint and so fun and welcoming. Best service I've ever had. Thank you to all staff members. Including the water equipment people and gym guys! Every person included in my text made an effort to be more personable than the average worker. Besides the bartenders maribel, oscar, and Manuel one more name comes to mind when talking about being personable. His name is mielassa. We did two snorkeling excursions. Thankfully for him, he saved our uncles life. Long story short, he's fine now just a scary event. But this man went above and beyond to make sure we had the best time both times we sailed with him. We all became friends. What I loved about the place the most was that miellassa called us by our nicknames I.e. Tio Loco (crazy uncle Steve), and maribel Oscar and Manuel made us feel like family. Every conversation we had was special. This viva practiced what they preach. Somos amigos para siempre. I can't wait to come back!
My family, my boyfriend, and I stayed here last week and we had an amazing time! The resort was always clean and beautiful. The swimming areas in the ocean had a few small reefs so we could snorkel right off the beach. The buffet food was pretty good, always a big selection. And in between meals, the snack bar always provided food. Every worker there was soo nice and always wanted us to have fun. From the bellhop, to the front desk, to the bartenders and excursion staff, we made a lot of friends. The middle bar between the beach and pool was by far me and my boyfriend's favorite hangout spot. The bartenders Maribel, Oscar, and Manuel were always so kind and friendly to us. We talked to them for hours (even though i dont really speak spanish). I'd go back just to visit them!! What an amazing group of people. And the entertainment crew! They worked day and night - dancing by the pool or the beach, playing games, and having shows in the theatre every night (which were always amazing). I would highly recommend staying here to anyone who is thinking about it! One of the best vacations I've ever been on.
I would like to start this review by saying I have never written a negative review on TripAdvisor until now. Well my boyfriend and I just stayed a week at the Viva Wyndham Dominicus Palace, and every single negative review here on TripAdvisor was 100% true. I was beyond hesitant about our seven day stay here before even booking our reservation based on the reviews I read, but we were going for a destination wedding, so we felt like we didn't have a choice to stay anywhere else other than the resort were the wedding would be taking place. Eighty people traveled from the east coast to DR for this wedding and they all felt the same. Many complained to management numerous times during their stay. The positives: -Our room. We stayed in room 5604 which was an superior ocean view room on the first floor. The location couldn't have been any better. We were steps away from both the beach and pool. We were pleasantly surprised to walk in to find a jacuzzi tub in the bedroom. I'm not sure if they upgraded us or if it was just luck because we were the only ones in our group who had one. Even the bride and groom didn't have one in their room... -Beautifully maintained landscaping. There were people outside trimming bushes, edging garden beds, etc from 7am until sunset. -Friendly staff throughout the resort (especially a gentleman who worked in the buffet by the main lobby every morning for breakfast whose name tag did not list his name, instead it said bienveniedo). -Hotel restaurants were delicious, especially the Dominican one! -The wedding at the resort was beautiful! The cake, centerpieces, and entire set up was beyond gorgeous! -Mimosas at the breakfast buffet -Freshly made donuts at the breakfast buffet. This is all my boyfriend ate for breakfast every morning. -Lots of teeny tiny shells on the beach each morning if you go at sunrise. By 7am the grounds crew is cleaning up the seaweed and shells, so go early! -Mini fridge with sprite, coke, ginger ale, & two cans of beer restocked daily. -Two large bottles of water in bathroom daily for brushing teeth and drinking -Great snorkeling by the beach right in front of the menu buffet and Viva Pool! Too bad they don't provide snorkel masks- I ended up buying an overpriced one from the hotel souvenir shop... -Boogie boards to borrow at your leisure. -Free kayak and paddle board rentalsThe negatives:-Good luck checking in. I knew our flight would get us to the hotel a few hours before check in so a few days before our vacation, I attempted to call the hotel to request early check in. I literally got hung up on six times. The man that I spoke to each time must've kept connecting me to the wrong extension because whenever he connected me, a woman would answer, quickly say something, and then hang up on me. I was so aggravated that I gave up and just planned to hope for the best upon arrival. Upon arrival there was no designated room to store our bags until our room was ready. I know we arrived three hours before check in, but the staff at the front desk told us to just leave all of our belongings in the main hotel lobby. Most hotels and resorts have a designated room to store bags of guests in until check-in, but not here. The woman at the front desk gave us our wristbands and told us we could go to the buffet, the beach, and the pool while we waited for the room. Well we had on our bathing suits under our clothes, so we decided to get towels and head to the beach after eating at the buffet closest to the lobby. The guy at the towel hut gave us a super hard time a lot getting towels because we were not assigned a room number yet. He said without having a room number that he couldn't give us towels. After explaining to him that our room was not yet ready at least five times, we gave up and went to the beach without towels. -We were without AC for two nights which meant no sleep for us... -The food on the buffets was GROSS. We were with a group of 80 people and none of us cared for the buffet food. Thank god for the French fries at the snack bar by the pools lol. Other than French fries, I think I lived off of white rice and fruit. -We had two cockroaches in our room. One was over two inches. The other one was much smaller. -Pool was only cleaned first thing in the morning. It was never skimmed or vacuumed throughout the day. -Pool closed at 6pm every night. The sun is out til well after 8pm, so you would think they would staff lifeguards later than 6pm or let people swim at their own risk. -We were only given washcloths the first day. Our towels were replaced but never the washcloths. Many people in our group had the same issue. -The front desk told us where to go to use the free wifi. Well the free wifi basically doesn't exist- or at least we couldn't get on it, so check with your cellular carrier before you go if you really need to use your phone. I know Verizon offered a plan for $10 a day while in DR. Most of the group we were with signed up for this plan prior to the trip. -Specialty restaurants were always less than a quarter of the way full. We are at five restaurants on our seven day trip and couldn't believe that 3/4ths of the tables were empty at each on any given night. It was frustrating because people in our large group were repeatedly told the restaurants were completely booked, but night after night we saw otherwise. -No fans or any type of circulation in the main buffet for dinner. We went our first night and barely lasted fifteen minutes before feeling like we were going to die of heat exhaustion. The food was gross anyways so I took my pineapple to go lol. -The groom of the wedding had his watch stolen while at the resort. -The bride's heirloom wedding veil also went missing. -All 80+ people went on an excursion on a catamaran called the Suntan booked through Viva to Piscina Natural and Saona. I've been to both of these places before using a private tour company (Seavis- beyond fantastic by the way!!!). Piscina Natural is a popular sandbar to stop to take pictures with the numerous Bahamian starfish that are naturally found on the sea floor. Well, not with Viva!!!!! I physically watched the photography guy take a dried out dead starfish off of the catamaran that he then passed around for people to take pictures with. Like I said, I've been to la romana and done this excursion before with other companies in the past. I know that there are living starfish all around that area. I also know the difference between a living starfish and a dried out dead one that can be purchased from a crappy souvenir shop. That's exactly what this one was. I made a comment saying it was dead to the photography guy who was passing it around and he instantly shushed me and snatched it from my hand. I got to thinking that maybe things had changed and maybe there weren't any starfish left since the last tour with Seavis to piscina natural that I went on was quite a few years ago, but a few days after our excursion with Viva, we went out to piscina Natural again on the Saona Crusoe VIP Tour using Seavis, and came across six live starfish within ten minutes of being in the water. Our Seavis tour guide was disgusted when I told her that the Viva tour guide pulled out a dead starfish from the boat. The other issue with this tour was the number of people who got seasick transferring to the large catamaran to the smaller boat upon arrival to Saona- I was one of them. There were at least six of us. The crew never even came over to see if we were ok or ask if we wanted a drink of water. -Good luck trying to find anyone who speaks English!! The majority of the guests at this resort speak Italian. Other than the 80 people we were with, we ran into three other families during our seven night stay who spoke English. They seemed just as relieved as we were. Other than the people at the front desk, it was difficult to communicate with the hotel workers because hardly any spoke English. -There's great snorkeling off the beach at the resort with tons of fish, but no snorkeling equipment was included. Lots of people including myself bought an overpriced snorkel mask at one of the gift shops on the grounds of the resort. I'm just glad I bought it the second day of my stay to get my money's worth out of it! By day five of our stay, we were beyond ready to head home. Seven days was far too long to be at this resort. Both me & my boyfriend couldn't wait to get some real food in our bellies! Needless to say, neither one of us will ever stay at a Viva Wyndham resort ever again... Check-out couldn't have come soon enough!!!!
When checking in to the hotel I went to the viva Wyndham beach by mistake there was a lady that was rude to me. I complained at the front desk and was upgraded to a beach front view. I was traveling with two children, 5 and 1. The room was on the third floor, no elevator and the refrigerator did not work. I went to the front desk three days in a row to explain that the frig was hot, they said they would fix it and never did. All of the bars closed at 12 and there is no bar at the one theater that was open at the viva beach hotel. However, the employees were excellent. Especially, Joan from Viva Club, Jose Luis from the towel station, Jorge Luis a life guard from viva beach and Rual Especial from the front bar. They made my stay memorable. My grandchildren and I thank them for their service.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Room service
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine)
- Sunfish Sailing
- Introductory scuba diving lesson
- Tennis with instruction
- Sauna and Massage
- Exercise classes (Aerobics)
- Dance lessons
- Daily activities
- Evening entertainment
- 330 rooms in twelve 3-storey buildings
- 1 buffet restaurant and 5 a la carte restaurants (International, Italian, Oriental)
- 3 bars including Lobby bar, Pool bar, Beach bar
- Disco on-site
- 1 outdoor pool, free form
- Meeting facilities
- Shopping on-site (Souvenir gift shop)
- Fitness facilities
- Tennis courts
- Exercise classes Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or Patio
- Full Bathroom
Oceanfront Room has 1 king and 2 queen beds.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.
Wedding Bonus - Includes: bride's bouquet, wedding cake for 10, wedding coordinator's services, decorated ceremony area, 10 photographs, recorded music, civil judge, legal expenses (excluding legalization). Package price: US$590. Price and inclusions subject to change. Arrangements to be made directly with hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham Dominicus PalaceLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dominicus, Bayahibe 22000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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