Viva Wyndham Dominicus Palace
- What's Included
- All Inclusive Features
As you read the reviews of the Viva Wyndham Dominicus Palace you will notice a wide range of opinions. If you go to this resort expecting a Hilton or Starwood experience you will rate the Palace low but if you are fair and compare 'apples to apples' you will rate the Palace high. For me and my wife we have visited 25 countries and stayed at several resorts. Comparing the Hilton resort we used in Hawaii, this location pales in comparison but here's the difference ....the Hilton all inclusive resort was almost $400 per night. The Palace was less than $200. When you look at what you pay and what you get, then the Palace is hard to beat. Let's look in more detail. Here are the positives of the Palace. STAFF-The staff goes all out to make your experience a good memory. Every request we made, from fixing a stuck balcony door to making restaurant reservations were all handled promptly and with grace. Marie, our maid, was especially nice. BUFFETT-There are two buffets, one at the Palace and one at the Beach location plus one specialty restaurants opens up for a lunch buffet. While the food is not grade A top, it's not bad. If you like seafood you will love it. For us, we stayed mainly with the chicken dishes, veggies and fruit. As we have experienced in Europe, the desserts were not to our taste but most people seem to enjoy them. The selection was plentiful. THE BEACH-The beach area is beautiful with more than enough chairs to go around. We never had a problem finding some place to sit. They also have several bed-like areas to lay out if that's something you want to do. PRICE-You can book this resort for less than $200 easy. I have actually seen it drop to the mid-$100 range on occasion. Can you believe you could stay at a resort with everything included for less than $200? It's true! Remember, compare apples to apples here. Don't anticipate perfection and you will love it. ACTIVITIES-There are several add-on activities you can book. We took the trip over to the capital, Santo Domingo. If you like group travel (stuck on a van for about 1 1/2 hour it was OK). Now for the negatives....SPECIALTY RESTAURANTS - It's very apparent that the resort prefers most people to go to the buffet. There are only a few reservation available each evening. For our first evening we selected the Asian restaurant. When we arrive we noticed that half of the tables were filled. After being seated and given a menu it was 21 minutes later before a waiter showed up. It was another 29 minutes before the meal was served. Dessert was ordered 14 minutes after we finished our meal and was served 18 minutes later. All together, it was a two hour ordeal. The next evening we selected one of the restaurants on the beach. While the service was slightly faster, once again it was slow. At least this time we had a view. AGE-The resort is starting to show its age. I'm guessing the resort was probably built in the late 1970s or early 1980s, based on the style. While the resort has tried to maintain the property, there are a few things here and there that don't work properly. For our room it was the balcony door. This is to be expected. Remember, you are paying less than $200 per night. LACK OF ENGLISH-This is a property that is heavily promoted in Europe, Central America and South America. We only encountered a few Americans so English is not a main language. It reminds me of our Costa Cruise we took a few years ago out of Rome. Out of 2,100 passengers, there were about 100 passengers who mainly used English. Most of the employees in higher positions can speak English but the general workers can only speak broken English at best. Don't panic! If you have trouble communicating with an employee, seek out a manager. He/She can help you. I don't want to end this review with a negative, so here's my BIGGEST positive....the VIEW. Our room had a beach view. Each morning and each evening we enjoyed sitting out on the balcony enjoying the view. It's hard to beat. In summary, if you are looking for a bargain, this is it! By the way, we were told the Palace is a little bit quieter than the Beach resort next door.
Viva Wyndham dominicus palace was far above my expectations! From the lovely grounds, the gorgeous beaches and pools, the awesome food and beverages and the most awesome staff! The buffet was spectacular, some night we had fresh fish that the chef cut pieces off and cooked them in front of us. The buffet staff were amazing Especially Ruben and Arincilis the coffee lady, every morning and lunch she was there smiling and making sure we were happy. The fact that a lot of staff didn't speak much English was challenging but we are in their country after all! The ala cartes were okay, some better than others. The entertainment was good, the lack of ventilation was a concern. The rooms are dated but we did get a brand new bed the last week we were there. Over all this place is a wonderful place to holiday and I would definitely recommend it and look forward to coming again.
We just returned from a March Break trip, 3 families, 6 children total. I would recommend the resort. For the price, good value for your dollar. Here is summaries:Beach: perhaps the best we've experienced in the DR and compared to many other islands. No weeds, extremely well maintained, there is some coral in spots but as the water is clear, you can easily step around it. There is places to snorkel in shallow (3-10 feet) water, you will find a good variety of fish, the coral is very bleached unfortunately.Pool: Fair. It is also well maintained, but square and boring. There is no swimup bar, but there is a poolside bar. You have to wait sometimes as bar-staff while friendly, are ssslllloooowww.Grounds: Excellent. We have travelled to 5 stars that are in worse shape. Lots of wildlife with a pond that is full of turtles, fish and birds. They have a resident flamingo as well!Food: The buffet is very good. Different every meal, you don't have to wait for seating (and we had 12 people). They have Presidente and house wine on tap if you prefer a cerveza or wine. However, it is mostly serve yourself at the buffet. If you want a new drink, don't expect to have someone come around to ask often. Having said that, they will clear the tables quickly, though often we arrive and have to find cutlery, napkins, resetting tables could be quicker. Things are clean and the food at buffet was good.There is a poolside burger place, though they tend to undercook the burgers often, we had to ask repeatedly to cook further....to each their own. Fries, burgers, pasta salad and pizza. The a la carte restaurants is another story and my most frustrating experience with this resort. During our 7 days, we could only book for 2, even if we paired it down to 3 couples, no kids sitting at different tables 3 seatings of 2. The reply we always got was sorry, we are booked up on every day. This is an absolute lie! It is my biggest disappointment. We would look in the a la cartes every evening during an after buffet dinner stroll. NEVER was there more than 50% capacity. Be careful when you book your a la cartes as well, do it the day you arrive, and double check the dates! This resort employs booked us for the wrong days twice. Bamboo (Asian) and the Italian restaurant were very good. Shame we couldn't try the others.Entertainment: during the day, they have lots of activities and exercises. The Zumba is quite challenging believe it or not. Our shout out to "Mosquito". He was fantastic at motivating us to join in with the beach volleyball or the day games. Spoiler alert: if you win at the games or even bingo, you get a little 6 oz. bottle of dark rum!Night entertainment is not at this resort, but at the sister resort. It isn't that far of a walk. It is worth walking after a big dinner, and the resort night entertainment is okay overall.I agree with other reviewers. The internet is frankly terrible. If you sign up for 15 minutes, they start the clock 13 minutes prior to you walking in.The rooms are clean, spartan. They charge you $2 USD per day to use the safe. There is a mini-bar which they stock with 1 bottle of pepsi, 1 bottle of club soda and you get 2 bottles of water per day to use with brushing teeth, as there are warning signs not to drink the tap water. The toilet handle broke on our toilet the last 2 days we were there, the front office grew frustrated with our repeated calls to fix, they never showed up. We left the lid off and pulled the chain manually. We made do, but this should have been fixed right away.If you stay off the adjacent public beach, you are not really harassed by locals, but Viva has a lot of what we called massage pimps, who are constantly asking you to book a massage. It also was annoying having the excursion pimps speaking to you during dinner about excursions, thankfully this only happened 2 times while we were eating at the buffet. These same excursion pimps mill around the hotel lobby, but if you say not interested they do not pester.Overall: nice, clean resort. Very heavily populated by European tourists, very few Canadians and Americans there. Beach is fantastic, the pool is okay. No real towel wars to get a lounge chair, especially by the pool as most people tend to gather on the beach under the palm trees. Food is quite good at resort. Booking a la cartes is an absolute scam and frankly needs to be improved. Mosquito with the entertainment group made our stay that much more fun. Kids (age 6-13) had a blast. Lack of kid amenities (there is a kid's club which we didn't use at all, more for toddlers/young children), didn't diminish their holiday experience at all, or ours! I recommend with the above concerns in mind.
We've been to the Dominican many times (Puerto Plata & Punta Cana) this was our first to La Romana. Approx 40 mins from Punta Cana Airport. The resort was clean, service was great and NO problems booking a la cartes PLUS you can also book a la cartes at the Wyndham Beach, right next door! The a la cartes are a definite...food, wine, presentation and service was top notch!! We also had a romantic sunset dinner on the beach...priceless! A perfect destination to "shut it down" and relax with your love one!
I have been to many all inclusive resorts in the Caribbean and Mexico and this resort has everything I am looking for and none of the problems I try and avoid.The superlatives:The beach: This resort boasts a very long coast line with oodles of loungers along its length - meaning it is never a problem to score a chair. The mostly European clientele are not early risers, nor lounge hoggers - ie. no early morning scrounges such as we encountered at most other resorts. Also, in lieu of the regular palapas, there are ample shady palm trees, which offer shade as well as unobstructed views of the ocean. The sand is white and soft and the ocean is turquoise, calm and warm. There is a constant gentle breeze. This was definitely the perfect backdrop for the gorgeous evening sunsets!The food: Incredible food for any all inclusive and especially for the Dominican Republic: I can only assume that the quality of the food is a result of the discerning European palate of the (mostly Italian) guests. However, the daily variety and flavours of the pastas and risottos certainly rivaled that which we have found on our trips to Italy (and the best Italian restaurants in Montreal). And the multitude of vegetables, both cooked and raw, in stir fries, stews, ratatouilles, and salads were all delicious. The fish and seafood lovers are also not neglected at this resort!The staff: The animation staff, especially those from the Franco Rosso tour company were outstanding once again. They are friendly and energetic and talented. We were kept busy from morning to dusk with stretching, aerobics, dance lessons, Zumba, pilates, yoga, beach volleyball and of course, crazy games.A special shout out goes to Nicole, Octavio and Maria Eugenia who were tireless in their efforts to include us all. And Raoul from the lobby bar with all his "especial" drink concoctions is a true gem as well.The main piazza: At the center of the resort is the main gathering area featuring the theatre, the main buffet, a giant espresso and drink bar and pool situated right next to the beach. Every night there are activities before the show and afterwards with dancing and entertainment stretching from 9 PM until the disco opens at 12:30 AM. People of all nationalities and generations intermingle under the stars. The animation staff meet and greet, dance and entertain the guests.The hotel is rated only as a 4 star and I believe the reason is that the rooms are in need of a renovation. Although the bathrooms are large and all in marble they are starting to show some wear and tear. However, in fairness, the price of this hotel is far below its value, in my opinion. It is a gem of a resort nonetheless and I look forward to returning next year!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Room service
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine)
- Sunfish Sailing
- Introductory scuba diving lesson
- Tennis with instruction
- Sauna and Massage
- Exercise classes (Aerobics)
- Dance lessons
- Daily activities
- Evening entertainment
- 330 rooms in twelve 3-storey buildings
- 1 buffet restaurant and 5 a la carte restaurants (International, Italian, Oriental)
- 3 bars including Lobby bar, Pool bar, Beach bar
- Disco on-site
- 1 outdoor pool, free form
- Meeting facilities
- Shopping on-site (Souvenir gift shop)
- Fitness facilities
- Tennis courts
- Exercise classes Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or Patio
- Full Bathroom
Oceanfront Room has 1 king and 2 queen beds.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.
Wedding Bonus - Includes: bride's bouquet, wedding cake for 10, wedding coordinator's services, decorated ceremony area, 10 photographs, recorded music, civil judge, legal expenses (excluding legalization). Package price: US$590. Price and inclusions subject to change. Arrangements to be made directly with hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham Dominicus PalaceLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dominicus, Bayahibe 22000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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