Viva Wyndham Dominicus Palace
- What's Included
- All Inclusive Features
The food was excellent! Beautiful beach and great water and recreational activities. I would rate those a four. Our first room was dated and in a state of disrepair. The ceiling leaked beyond what could be captured by one bucket and the toilet wouldn't flush. They sent someone to repair the ceiling leak claiming it was the air conditioner and the ceiling continued to leak. They plunged the toilet but it still wouldn't flush properly. They advised us not to flush toilet paper (if you can believe it). We asked for another room and they showed us another room in a similarly dated condition. In the end we asked if we could be upgraded and paid additional for another room. Despite our inconvenience and vacation time lost, they refused to give us a credit of even the smallest amount. Twice we tried to approach the manager to complain, but he was never there. The room was to come with robes which never arrived despite asking each day. We had to pay extra for the safe (which they wouldn't even give us as a credit or to at least show they care about almost a days' loss of vacation). They ran out of towels for the rooms and the beach and they never had enough lounge chairs (too many broken ones too).The first show we went to was a "comedy" show that was disgusting and so inappropriate for children. We left. I don't know why one mentioned here that the hotel asks you to throw your used toilet paper in the garbage bin beside the toilet. Keep that in mind if you go to this hotel. Now I know the "manager" may be reading this and may or may not comment but it's when the issues arise that I'd like to hear from him/her. Not now that we've written the review.
Stay at the palace and enjoy all the facilities of the adjacent sister resort Wyndham Dominicus Beach.So many choices: 4pools,3 buffets,5 restaurants,3 snack bars and 5bars.So many activities put on by a huge animation team; the best we have ever seen.They are knowledgeable professionals hired internationally and super nice and friendly.They perform the nightly shows and are amazing dancers and gymnasts. The resort is spread along a one kilometer long beach so you are never far from the calm turquoise Carribean where there is a reef and fantastic snorkeling right at the beach. The whole place is spotless; rooms, restaurants,gardens, pools, lobbies. There are lifeguards every where and wheel chair accessibility too.The food is basic and plainly cooked but again there is so much choice.As this is an Italian run resort there is a lot of pasta and pizza.Also the buffets have different nationality theme nights. We were there for two weeks and did not get bored with it.We enjoyed meeting guests from Europe and Latin America.Having spent two weeks in different all inclusives for the last 7 years, we can say that they all have the same problems to some degree, so we don't complain and enjoy what good value they represent. The Wyndham Dominicus Palace, combined with the much bigger Beach hotel, was the best value for money we have had.
My husband and I visited this hotel in May 2016, along with my elderly parents.It took as couple of days to get good rooms, first day A/C didn't work in our room, and then the next day it didn't work in my parents' room. But we were moved and actually upgraded to bigger rooms and problem was solved. One thing we did not like about the rooms is they did not have coffee makers, and we really LOVE DR coffee, so we resorted to going to the bar every morning promptly at 7 for our morning coffee. Food was good, but finding a table in a cooler area, near window was a challenge. We figured if we walk to the dining room further away, on the beach, we had better luck. We really liked that two resorts were connected and we could use both. Definitely offered more options for dining. Staff was a little slow on serving drinks, at the regular dining rooms, but the restaurants that needed reservation were fantastic. We especially like the Mexican restaurant - at this point not sure in which resort that was....Overall, we had a nice vacation, no complaints about anything. Staff was nice and helpful, rooms were clean, food was good, ocean clean and warm. Waves were pretty strong at the time of our visit, had to fight through a few to get to calm waters, but once there, it was amazing.We would definitely go back there.
I will start by saying that reading some of the reviews made me cautious about this Resort, it turns out it was unwarranted, we had a wonderful stay at this Resort. Some of the reviews said this Resort wasn't particularly friendly for American visitors, this is far from the truth. Although English is not the primary language (and speaking some Spanish would be helpful) if all you can speak is English you'll still be fine. The variety of visitors from all different countries just makes the experience more interesting. This Resort does a very good job of appealing to a variety of vacationers from couples to party seekers to families. Our room was near the check-in which is a better location if you want a quieter environment. Near the main pool was the area for the younger people and those who wanted to party more. There are lots of activities to participate in from Scuba to Saling to dance lessons and even learning trapeze. Or you can just relax on the beach and do nothing. One night they even turned the main pool into a giant bubble bath for the kids, how cool is that. I know that if I was a kid that would have been the best. The resort is well organized right down to the uniforms that the staff wears to indicate what job they do. Every member of the staff is very friendly and provoided excellent service. We were especially fond of' the beachside drink service. Because of our Wyndham status we wewe checked in as VIP (which is worth it even if you had to pay for it). There are reserved Beach locations for the VIP and you never had to search for a palapa or beach bed. VIP's also got additional reservations at the restaurants. Each restaurant specializes in a different type of cuisine and the environments were intimate and special. The food at each restaurant was excellent, even the buffets were excellent. The buffet had a local special everyday and they always had wonderful fresh fruit at every meal. If you're a coffee drinker the local coffee is excellent and there are coffee bars throughout the resort that make you a wonderful cup at any time of the day. This Resort has several very nice pools but honestly we did not spend much time in them with such a beautiful beach and ocean right there. We were not looking at this vacation to be full of activities but rather a chance to unwind and relax, and that's what we did. I don't think I've ever been more relaxed... sitting on the beach under a Palapa with a cigar in one hand and a tropical drink in the other looking out on the Ocean .....close to heaven
My wife and I spent a great week at the Dominicus Palace resort. We'd never been to the DR and read mixed reviews but we thought it was a very good resort and a good value. Let me start by saying we are Viva Club owners and with that come a few perc's that make the stay better but even with that said it was a really nice place to stay at. So here we go: Food - the food overall was very good I'd say 4 out of 5 stars. We were there 7 nights and ate at 6 of the specialty restaurants in both the Palace and Beach resort. We enjoyed them all. Our favorite was the Atlantis that did cost a little extra but the grilled lobster was one of the best I ever ate. Well worth the $30 per person. We ate at the Palace Buffet almost every breakfast and lunch (we ate one lunch and one breakfast at the Beach resort buffet but we liked the one at the Palace better (less crowded easier to get food). One thing they did here that I never saw at any other all-inclusive buffets was when you walked in the host or hostess gave you some hand sanitizer. I never thought about it before but having your hands clean before you touch all the serving spoons and such that everyone else is touching makes a lot of sense. The one thing we noted during the stay was that the food is not spicy at all. Even at the mexican restaurant. We like spicy food but the quality of the food was good and it was well prepared and presented. There was wine at all the restaurants. The house red was really not good. The house white was better. At the specialty restaurants the house wine was a little better but they had a wine list (not extensive but adequate) and the prices were pretty reasonable. They will also get you mixed drinks if you ask. Don't miss the Pizza restaurant for a late night snack. As a pizza snob I will tell you it was pretty good. Drinks - As a Viva Club member we get top shelf liquor but the trouble was they only had it at a couple places. The lobby bar had some better brands but the only true top shelf was at the VIP bar at the Beach resort (the very end of it ... about 10 minute walk from the Palace) this bar is really nice but closes at 10 pm sharp! no last call here if you aren't paying attention to time you're out of luck. They should have top shelf at all the bars even if some guests don't qualify to get it. Otherwise the drinks were fine. They have really small glasses - tip: bring insulated mugs or glasses from home (big ones) and get your drinks and beer served in them. Makes for fewer trips to the bar. The only other issue with the bars that have top shelf selections is they always seemed to run out. Run out of booze at 8 pm? kind of crazy. Rooms - We had a junior suite room that was nice. They have been updated but the work was not complete and the workmanship poor. You'll see an inch of poorly applied caulk in the bathrooms, old poor quality grout work, the original (squeaky sliding doors) and old tile for example. But the rooms are clean and bright and they have real balconies to sit on and relax. The bed was very comfortable but the pillows were hard foam rubber or too soft foam. There is a sign on the bathroom mirror of a picture of a faucet and a cup under it with a red circle and line across it (in other words don't drink the water) They gave bottles of water every day so this wasn't an issue, but be forewarned. There was a safe in the room what was handy and a coffee maker (use bottled water or do like we did and fill our big mugs with purified water at the bar and use that in the morning. The only problem with the coffee was no creamer. Not even the powdered stuff. I asked the maid if she had any and the answer was - no. Resort Property - The grounds are gorgeous. Great plantings and well maintained. they had orchids growing from the sides of palm trees, trellis of hanging flowers. Just beautiful. The grounds are also very clean and the beach is clean and wide. Lot's of shade and lounge chairs but if you want one up front you better get up early and claim it. I saw people claiming seats and not use them until 2 or 3 in the afternoon. Crazy. The VIP seating area has plenty of seats and you really don't need to claim them. There is supposed to be drink service there but we only had drinks served on 2 of 7 days on the beach. There is also no one making sure the people on the VIP beach have the correct wrist bands so that can be a problem sometimes. It's a big resort with lot's of activities and water sports to take advantage of. It's a self contained kind of resort and I never saw beach vendors selling things. The sand in the water is very soft and goes out a good way before it's too deep. The swim area also runs the whole width of the resort(s) which makes for no crowds. There are parts of the swim area with coral (of sorts) that you can snorkel on if you want. SCUBA - my wife and I like to SCUBA dive and they have a really good dive operation at the Beach resort. Well run and nice dive sites to access. The coral is pretty healthy and there is a good variety of smaller fish to see. No turtles on our trips or larger fish. Only one nurse shark on one dive. They don't have Nitrox yet but it is expected by January 2017. The boat picks you up at the dock on the resort so it's easy to get on the boats. They bring your gear from the shop to the boat but you have to carry your personal gear back (a little strange). The dive shop staff was top notch and they do a quality job on instruction so if you want to learn to dive this is a good place to do it. Clear warm water, little or no current and good instructors. A winning formula. Staff - Overall very pleasant and polite. As with other Caribbean islands staff can be somewhat inattentive. You'll be waiting for coffee in the morning and watch the staff doing everything and looking everywhere but in your direction. It might be my New Jersey personality but I'm just saying. Good work ethic (not as good as Mexico but good). I think service would be better if tipping was more common. The majority of guests were European. Generally speaking in Europe tipping is not that common as compared to the US. Not much incentive for the staff to go out of their way. We are good tippers and did find that after a couple days certain staff caught on and were definitely more attentive. More management involvement would also help. There seemed to be little managing going on at the restaurants and bars. Entertainment - the entertainment staff has incredible energy and really tries to get guests involved without being too annoying to those that didn't want to. I give them an A for effort. The evening shows were energetic but not deep in talent. Fun to go to but not Broadway. So that's it for the price you get a great value and it's a very beautiful and relaxing place to stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Room service
- Christmas and New Year's Gala Dinners
- All drinks (International brands, Domestic beer, House Wine)
- Sunfish Sailing
- Introductory scuba diving lesson
- Tennis with instruction
- Sauna and Massage
- Exercise classes (Aerobics)
- Dance lessons
- Daily activities
- Evening entertainment
- 330 rooms in twelve 3-storey buildings
- 1 buffet restaurant and 5 a la carte restaurants (International, Italian, Oriental)
- 3 bars including Lobby bar, Pool bar, Beach bar
- Disco on-site
- 1 outdoor pool, free form
- Meeting facilities
- Shopping on-site (Souvenir gift shop)
- Fitness facilities
- Tennis courts
- Exercise classes Scuba diving on-site (fee)
- Dive shop on-site
- A range of watersports available
- Beauty salon (fee)
- Spa (fee)
- Cable/Satellite TV
- In-room safe (fee)
- Balcony or Patio
- Full Bathroom
Oceanfront Room has 1 king and 2 queen beds.
For the Kids - Kids 4 to 12 enjoy supervised activities daily at the Kids' club, Babysitting service (fee), Playground, Games room, Kids' pool.
Wedding Bonus - Includes: bride's bouquet, wedding cake for 10, wedding coordinator's services, decorated ceremony area, 10 photographs, recorded music, civil judge, legal expenses (excluding legalization). Package price: US$590. Price and inclusions subject to change. Arrangements to be made directly with hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham Dominicus PalaceLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dominicus, Bayahibe 22000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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