Wyndham Dominicus Beach
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This was a great location. The atmosphere was fantastic and all the employees were great, but the room was terrible. The room had the smell of old, moldy water. This was the worst smell. We had to ask for face clothes which we never received. Additionally, the toilet ran water all night long. We had to call 3 times to get a blanket for the bed. The staff was attempting to sell us on buying into the hotel/resort, which was a lot of pressure. We wasted an entire day with meeting with people for this or that. We had to be up at 8:30 am after travelling almost an entire day, which was an inconvenience. No one at the location spoke very much English, so please be prepared to know some Spanish or be prepared to learn quickly. Additionally, there was about 4 English channels, which had a frozen screen for our entire 6 day stay. And lastly, the property has a lot of cats roaming freely, which when we encountered the front desk, we looked down at our legs and noticed fleas.
We had a great vacation, the English language must be better spoken by everybody in the hotel, Free internet a disaster and also in these modern times, English speaking TV channels are necessary.But the hotel service, gardens are beautiful. I hope to go back
I stayed at this location earlier this month and was a little bit disappointed.... we arrived and when everyone check into their room their was only 1 bed when the confirmation clearly says double beds (mind you it was 16 ppl in which it was only 1 couple).. so the staff at the front desk was old us it was nothing they can do because they were booked. How? In the end the rooms were upgraded to double beds but it was across the street next to an alley where the prostitutes are working in. Bring your own towel and wash cloths.. mainly wash clothes because they do not give you any you be lucky to get a towel.... WEAR SHOWER SHOES OR SOCKS... They explained they had a 24 hour snack bar.. lies... it was open from 11-7pm... the Buffet food is terrible I ended up mainly eating the fries from the snack bar because that was the best thing there.. Majority of the staff do NOT speak English.. the pizzeria can be good at times but they make the weirdest pizzas... they had corn pizza and hotdog pizza... literally kernels of corn on a pizza and pieces of hotdogs. -_-..... if you're not a member of the viva Wyndham then you have limited access to everything.. only two pools and the beach... the swim up bar business center is only for VIP and members. The wifi is terrible no wifi in the lobby and the one up stairs was out the entire time... each staff has their own wifi but won't give it to you. The entertainment at night was fun and the highlight of the trip. The excursion staff was rude and spoke little English.. they don't play American music only Spanish... The hotel rooms are small and outdated could definitely use some renovations... needless to say I will NOT be staying here again. The main bar is always crowded and at the most has 2 bar tenders... why would have two bar tenders tending to at least 50 ppl at a time...
Let me start by saying this review will not complain about not having any English speaking TV channels, because you are in a foreign country. You should be happy with what you have. This is an honest review by me about the resort. I will not complain about the weather, the resort has nothing to do with it. I will not complain about the language barrier, please see previous statement. I want to start by saying the resort is beautiful. We had caught it after the hurricane so one of the pools was down and we were not able to use it. But with 3 other pools, there was enough water for everyone. Our family stayed in the 2600 block of rooms. (I will get back to the rooms in a minute.) There was an army of workers that kept the lawns, the bushes and the trees cut back. We were met by the Wyndham VIP members’ rep. Very nice gentlemen. If you are a Wyndham owner you get special VIP wrist bands to wear (That was the only reason we thought we got them) They showed us around and got us checked in and over to the buffet as quick as possible. We were there for a week and did not have any major issues with the physical resort itself. One problem we did have was the children’s water park. I have to say I didn’t know they had it to begin with, but once we got there it was a pleasant surprise to my 2 year old. The problem is we didn’t know when it was open. The sign said 9-5, but it was spotty coverage at best. There were many days we walked by and there was no one there. When we did go, we had to wait 10 minutes for someone to show up to open the area and another 20 to get the water turned on. Let’s talk about food. Breakfast was from 7:00-10:00, Lunch 11:00-15:00 and dinner 6:30-???. There were two buffets for breakfast, 3 for lunch and several restaurants for dinner. The breakfast that we were offered was really good. It ranged from pastries to cereal, to scrambled eggs to omelets. If you went hungry, it was not because of the resort. Fish, pork, beef, fruit and vegetables served at all meals. The one drawback was you were unable to take food out of the dinner to have for later. Lunch also included the snack bar that you could get pizza, hot dogs, hamburgers and fries. Again meals for lunch were very good each day with slight varieties each meal. Dinner, well let’s talk about dinner. First, reservations HAD to be made by 15:00 or you were not getting into a restaurant. And making reservations was not easy. We had 13 people in our party and no time could we get a reservation for everyone. We understood if the restaurants we went to were busy, but each time we went to the restaurant they were less than 50% full. We ate at the Italian Restaurant, Asian and Mexican restaurant. The food at all was exceptional. Make sure you have number 14 at the Mexican restaurant. You will thank me later. Back to reservations. Make them as early as you can. And you can make them for 3 days in advance. My advice is to make all the reservations you can.Time to harp on the staff. The staff, with the exception of the language barrier, was amazing. My son would walk around saying “olah” to them and 90% of the staff would stop and talk to him, smile, high 5 him, pick him up, etc. The VIP waitress at the main buffet restaurant (alma) was exceptional. She was always happy to talk to him and my 1 y/o daughter. Maid service for the rooms seemed a little slow, but nothing that couldn’t be worked around. Unfortunately we were in the room quite a bit so I know we interrupted their schedules, but they did and were able to work around us. Bar tenders were happy and smiled all the time. Pina was always smiling. Overall, we were very pleased with the staff.The room, like I said was in the 2600 block of rooms. Tile everywhere. If you have a child that is just learning to walk, this may not be good. Our daughter fell a lot, and my niece also fell and cut her head on the floor. The rooms were also supposed to be restocked every day with soda, water and adult beverages. We did not get a restock until I asked about it 3 days into the vacation. We also learned that since this was our first visit our room was supposed to get a fruit tray and bottle of wine each day we were there (my sister in law spoke with someone who had been to the resort previously and received those perks). I’m not sure if that is true, but we did receive the fruit and wine only the first day. The water was good pressure and the hot water generally took 20-30 minutes to warm up for our room. My sister in law had no hot water and had to call to get it fixed. The resort had plenty for you to do. From volleyball, to trapeze flying, you could do as much or as little as you wanted. My brother in law went kayaking in the ocean. I played volleyball, and a version of simon says. My mother in law worked out in the pool and ocean with water aerobics. There was darts and bocce as well as pool and table tennis. I think there were also tennis courts and a soccer field. They had a board talking about every event that was happening for the day. Keep your eyes or you might miss something. There were parties that started about 21:45, and they were loud. If I had one complaint, I think it would be that the music was very, very loud. I can say that it did sound like a fun time. One of our friends went and she had a blast. So keep your doors closed, the A/C on and you will be just fine. If you happen to be VIP, there are special areas that you can sit and enjoy the beach and the ocean. Look for them.One more warning. There are Europeans as well as Americans there. Be prepared to see a lot of people in thongs. And even though this was a “Family” resort, there were still a few people that were seen sun tanning topless. (No, I don’t mean guys with no shirts). If you can get past these small issues, it was a beautiful place.So with what was said, I am giving the resort 4 stars. Just the small minor details that were missed are what is keeping me from giving it 5 stars.
I recently visited this resort from Oct 6-10.. I was there celebrating my 29th Birthday with a group of 16 people. The front desk has ZERO customer service. They were extremely rude. We were a bit unprepared when we arrived to find out that the "standard" rooms only have 1 bed. And none of those traveling were a couple. We contacted our travel agent immediately who advised she specifically requested two beds per room. Then we were informed they were breached at capacity and had nothing available and that our travel agent should've known that a standard room only comes with one bed. I personally asked to speak to a manager and was told by Juan, a supervisor at guest services that I had to make an appointment to do so, after he asked me at least 3 times what I needed one for. I asked him how would the mgr contact me because we literally had no wifi (the free wifi in the lobby is a lie, it didn't work the entire time we were there) and he says the mgr would call me room. And didn't have an expected ETA and I guess I was expected to sit in my room all day to wait. Needless to say I never spoke to one. The next day another guest services mgr xiamora did assist with switching room. She was the most helpful person that we had encountered. However, switching rooms were the only alternatives offered. We weren't reimbursed any other way. The facility is a bit outdated as well... it could definitely use some renovation. The people who book the excursions are extremely rude as well. I was a bit surprised that hardly any of the staff spoke English. All of the resort is not accessible, you're really only allowed to use the main part and there are only 2 bars and 2 pools. Everything else is secluded to the VIP guests. The food was disgusting. The best thing were the French fries at the snack bar (which isn't 24 hrs as advertised, it's open from 11 am-7pm). The Pizzeria was Decent, Juan was my favorite server there! The dining staff was extremely nice.. Anderson was very friendly. The entertainment staff was the best... each night was a different show. Franklin, Tina and Paige were very nice and always came and danced with us. The food at the restaurants was very good! We had a blast on the excursion, I would highly recommend the Soana. The bars are always packed, and sometimes it would be at least 5 mins before you're even acknowledged. Overall we had a good time. Besides the front house staff, everyone was super nice. However, if it weren't for the drinks this trip would've been a wash. We made the best of it as much as we could. But we reached a plethora of dead ends the first two days.I would definitely suggest to bring: shower shoes (non-carpeted floors that are always moist), BUG SRAY, Lysol wipes, wash cloths (they don't give any), and extra towels.I would definitely try a different resort if I were to return to back to the DR
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- A la carte restaurants for dinner
- Snacks (24 hours)
- Low fat corner in the buffet restaurant
- Domestic drinks
- Water polo
- Water aerobics in the pool
- Meditation & Yoga lessons
- Day & night tennis
- Fitness centre with trainer
- Bocci ball on beach
- Beach volleyball
- Disco (drinks included)
- Nightly entertainment
- 530 rooms in 3 storey buildings
- 1 Buffet & 2 a la carte restaurants
- Snack bar
- 3 Bars
- Disco (fee)
- 4 Pools (includes kids' pool)
- Fitness facilities
- Shops (fee)
- Laundry (fee)
- Tennis courts (fee)
- Massage (fee)
- Beauty salon (fee)
- Medical facilities (fee)
- Dive center (fee)
- 1 queen bed
- Full bathroom
- Satellite TV
- In-room safe
- Balcony or terrace
- Max. occ. 2
- Same as above with 2 queens or 1 king bed
- Full bathroom with hair dryer
- Mini-fridge with soft drinks & water
- Coffee maker
- Iron & ironing board
- Garden view
- Max. occ. 4
For the Kids - Viva Kid's Club for ages 4-12 and kid's section of pool.
Weddings - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Wyndham Dominicus BeachLa Romana,Dominican Republic
- Hotel Contacts
- Extra Info
La Romana, Bayahibe Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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