Cofresi Palm Beach & Spa Resort
- What's Included
- All Inclusive Features
I took the family to his resort to relax on the "spring break" occasion. We were pleased with the resort and its amenities. The restaurants were all great, Food quality was very good, and available at all times.The onsite SPA was excellent and contributed to the relaxation.Overall a great experience which "re-charged" our batteries for the rest of the school year.
This is such a great resort! I had such a wonderful stay. I want to especially thank all the amazing staff especially George! The pools are amazing, the entertainment is excellent and the food is great.
Went to this resort the week of April 17th. This is my third trip to the Dominican but my first to Puerto Plata. This was the worst trip, not by a little, but by far. We arrived and check-in was fairly quick. They told us upfront there was a 200$ charge if we lost our color coded "VIP" bracelets which ended up being b.s. , the VIP part( pretty sure these are not enforced anywhere on the resort) . Anyways we had a golf cart escort to our "superior garden room" which turned out to be very dated and dilapidated not to mention smelled like mold. All the sites mentioned remodeled, contemporary rooms with marble floors and all the amenities, what we received was orange clay spanish type tile room with old dark furniture and anything painted was chipped or stained with...what appeared to be mold, not to mention the sopping wet towels outside our door to stop the rain from coming in which were left there the whole 5 day stay. There was no hot water in the shower and they did attempt to fix quickly but as soon as the guy left it stopped working again, literally as soon as he left, we found out later that we had to run the sink on hot full blast to get hot water in the shower which was such a waste of water especially with four people. Our superior view,...about 20' of grass and a direct view of the back of another building. Far from garden view and even farther from superior. As upset as my girlfriend and I were, we didn't say anything because my children had never been, so we played everything as spectacular. We then did what we normally do, unpack, get bathing suits on and put our valuables in the safe. The safe had no lock, just a box with a hole where a lock should be. The websites all state deposit box in each room, which technically it is a box where I can put things in, but no lock, you have to pay 3$ a day for a lock. So we go and begrudgingly buy a lock at which time we immediately ask if we can be upgraded to a room for which was described, yes they said for 80$ a day and not today maybe tomorrow..... So we bite the bullet , pay for the lock and go do what we came to do...the beach for sun and snorkeling! We find our way down many flights of stairs and windy paths to the beach, or should I say the start of a landfill with waves. What they don't tell you is that once you step off of the resort bulkhead onto the beach it is now city property. Being city property not as well maintained, not even close, trash on the brown beach sand everywhere, not white sand but brown and trash everywhere. Not only trash everywhere but walked past the perimeter markings and noticed what looked like a storm drain run-off/ trash mound running down the beach right into the ocean. At this point I felt uneasy about letting my kids swim so we walked up far enough and I let them go for it for a few minutes while my girlfriend sat on the sand ( because there are no chairs on the beach unless you drag them down from the resort area.) and watched nervous and even more disappointed. The water was not even clear enough to snorkel, but I wouldn't have anyways after seeing what was going into the water. The food was surprisingly good, I give them that, much better than other places I have been in the Dominican, obviously compensating for other issues. On our way to get that food we came across a small footbridge (the whole area leading to and after this bridge smelled overwhelmingly like sulfur or sewage) which went over what appeared to be a small manmade creek which running down the middle.....what looked like a 12' sewer pipe, that leads where.......to the storm drain thingy down at the beach! So smells like sewage, looks like sewage line, huh? No more beach for the rest of the trip. Disappointed again. A few days later we walked past to see a man in the creek with rubber boots shoveling "something" around and into buckets then a few minutes later the whole area no longer smelled like sewage but bleach. They are pouring bleach onto sewage which runs into the ocean, nice. For the remainder of the trip we had one excursion, which was AMAZING! I'll write another review for that. We stuck to the pools (also chipped paint and not well maintained) while we were on the resort, which all the pools and towel houses close at 6! We came for beaches and pools and I'm convinced the beach had raw sewage running into it and everything else closes at 6!? The game room also closed at 6, which had a pool table, 2 Foosball tables and ping ping table which you had to walk to the other side of the resort to get all the balls, cues and paddles. Disappointed again. We never brought up again the room upgrade, we just kind of dealt with it trying not to complain too much in front of my kids. They did have one show that we saw that was pretty entertaining but the welcome party and what seemed like everything else as far as activities were on the adjoining resorts. The drinks were ok...Presidente beer and Dominican rum which isn't the best but when in Rome... Best part of this resort to sum up, all inclusive, eat whenever and drink until it tastes good. Will never return to Puerto Plata , or a Confresi resort. Back to Punta Cana. Just got home and already looking for another place to book with an actual beach and snorkeling, this place didn't even feel like a vacation...hope this helps
Six of my best friends and I traveled to Cofresi the week of April 14 - 21. We had a great time! The resort is a little out of date, but if you aren't picky and looking for a fun place to relax by day and party by night - this is it. There was a good mix of families as well as friends and couples. Resort: The resort itself was huge and made up of several complexes. There were shuttles available however so transportation was easy. The non-VIP rooms were a little out of date (broken AC, luke warm water), but nothing that the staff did not try to help with. The most important thing was that the rooms were CLEAN and the maids did a great job daily. Additionally, the resort had a ton of stairs, so prepare for a forced cardio workout if heading to Cofresi! We didn't mind this, as our group was all in our late 20s. Food: Food was great, my favourite a la carte was the Italian. Guests have access to all buffets (some require a shuttle to get to). I enjoyed the Casablanca buffet more than Pearl for dinner. I had a few stomach issues, but most of my friends were fine. The buffet offered a variety of foods (including vegetarian options).Entertainment: -ANACONDA (Jorge) was the best entertainer! He is full of life and energy and will make anyone have a good time. We did aerobics with him at 11am in the pool and hung out daily. Thanks Jorge for taking care of me and my girls! -There are also shows daily featuring dancers and fun costumes. If you are into that thing, you should watch them at the colosseum amphitheatre. -There is a nightclub called "Ice" on the resort. It's really what you make it. A few drinks with the girls and we had a good time, but wouldn't go there sober. Drinks: The beer at this resort is so good. It's the Dominican "Presidente" and it was my go-to. If beer is not your thing, order a long island. It's strong but tastes nice. Excursions: Paradise island is a must. Well worth the money. We did the speed boat option (not the yacht) for about $90 U.S. and it was super fun. Our girls trip was great. This is not a resort for super picky people who prefer 5 star quality, but it does the job for a great getaway away from busy lives back home.
My girlfriend and I just spent 5 days as VIP members at Cofresi. I was highly disappointed by virtually all aspects of the trip. The most obnoxious thing about Cofresi is the BS sales pitch they make upon arrival. We were there for less than 24 hours and got suckered into their nonsense through lies. They called our room 4 times between 8AM and 8:30 even though I answered the first call and said we were on our way, which was very rude of them. The staff member told us, (as well as 3 other couples we met on the trip) that he would show us around and highlight areas that our wrist band allows us access. He drove us straight to the sales pitch where a second man drove us around for almost 4 hours showing us the resort. Throughout his escort, we got the full BS pitch while he kept saying our VIP band didn't allow us access to all of these different restaurants, beaches, etc, even though he was lying because we had access to all of the places. He wouldn't let us leave after we told him no and required we meet his boss. They wants $40,000 for their Member fee, which is absurd. I kept saying I'd like to go back but they kept pitching and dropped to $14,000. Still no, eventually he was begging for $4,000 to become members. Once we said no again, the escort and his boss both walked away, leaving us clueless as to where we were in the resort. We spoke to 3 other couples who all had similar experiences. Why would I buy into a resort that I've been at for less then a day? Ridiculous scam.Once that nonsense was over, we tried to enjoy the trip but kept finding it hard. The beaches were the nicest aspect of Cofresi, but even they were average at best compared to any other resort. We've been to a few other resorts (Never Dominican, this was our first trip) throughout the Caribbean and Mexico and found Cofresi beaches the worst. There was ample seating and the NV beach lounge seating was nice. The food was dreadful. Every breakfast, every day, was exactly the same and bland. You better like omelets. The dinners, while I was impressed with the options, came to quickly find they were all disgusting. My girlfriend got really sick from their seafood at Blue Lagoon, and I got a disgusting low quality chuck steak that they claimed was filet. The "Indian" restaurant was unauthentic and quite offensive seeing local Dominicans attempting to wear these absurd Indian headdresses. The best option I found was the Italian, but it's nearly impossible to mess up pasta. They do have a nice little sushi spot at the VIP beach, limited options but decent. Pizza at NV beach was the best, but I don't travel to eat pizza. The liquor drinks are weak and the only beer is Presidente. The wine was decent at best. The staff were not helpful either and seemed to thoroughly dread work. Often times they were unresponsive and unhelpful. While our room was always cleaned, thankfully, most other staff encounters were bad. Waiters and waitresses seemed unhappy and annoyed when I'd ask questions and often times simply ignored us. I went an entire meal without water, despite asking 3 times for a glass. Cofresi does look very nice and is kept up well. However, it seems like the entire place is under construction and when I asked when it would be finished, I got no answer.All in all, I gave it a 2 because I'm generous. I was thoroughly disappointed with the resort, food and staff. The 3 couples we met on the trip all shared our opinions as well, so I knew it wasn't just us. I felt worse for the couple on their honeymoon who actually tried to leave early.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hr all-inclusive
- Breakfast, lunch and dinner daily
- A la carte dining
- Theme night dinner parties
- 24 hr Domestic & select International brand drinks
- House wine with lunch & dinner
- In-room mini-bar stocked every other day w/soft drinks, beer & water
- Lounge chairs & towels at beach & pools
- Introductory scuba diving lesson in pool
- Beach & pool volleyball
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 468 rooms in twenty 2 & 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations may apply
- Beach bar & grill
- 8 Bars including: 2 Swim-up pool bars
- 7 outdoor pools including one 3-tiered pool w/cascading waterfalls
- Children's pool area with waterslide
- Fitness facilities
- Watersports centre (fee)
- Spa (fee)
- Gift & boutique shops
- Business centre w/Internet (fee)
- WiFi in lobby (fee)
- Doctor on-call (fee)
- Concierge service (fee)
- Laundry services (fee)
- 18 hole golf course nearby
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
Wedding Package - please inquire for prices - includes:
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Cofresi Palm Beach & Spa ResortPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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