Cofresi Palm Beach & Spa Resort
- What's Included
- All Inclusive Features
Pros: friendly staff, excellent food, beautiful grounds, lovely beachCons: Superior garden view room is TERRIBLE. Beds are hard as rocks. Took 5 calls and they put more blankets on our beds which wasn't a fix. Room is bare no decorations, no dresser for clothes and shoddy repairs. I didn't sleep well for a week. Room also flooded during rain. Resort is geared towards VIPs not lowly vacationers. Be prepared to walk, grounds are huge with many many stairs and VERY slippery during rain. Assessment: Wouldn't go back. It was a good week because of the beach and people I went with. But there are MUCH better resorts for the same price!
I had the best time at the Cofresi resort!! The staff was very friendly and helpful. The entertainment staff helped to make my stay even more exciting and enjoyable! Chihuahua, Jorge, Blacky, Blondie and Black Panther had great attitudes and energy every day. They made my stay even better than it already was.
We had an amazing time at the resort, it was beautiful! The food, beach and pool were all wonderful! The entertainment was great and the animation team was amazing. Blacky made the experience way better, wouldn't of been the same without them!
We stayed here from March 9-16 in the Oceanview suite 40315. We are a family of 3 with a 15 month old. This was our 5th trip to this resort, but first time upgrading to a suite/VIP band. Check-in: It was quite late so we were happy that check-in was quick and simple. The only issue was that I had requested 2nd floor as we were travelling with an infant and didn’t want to carry a stroller up and down too many stairs but, as we soon found out, the view from the 3rd floor was worth the extra steps we had to take. Room: The room was exceptionally large, just as shown on the website and probably better than I expected. The crib we had requested was in the room already but was not to our satisfactions so we were quickly given another one. I only had 2 issues with the room, both involving noise. This room had the possibility of an adjoining room and the family next to us was quite loud late at night and once or twice very early in the morning. Almost every night I wanted to crawl out of bed and knock on the thin joining door to tell them to keep it down, but since my daughter slept through it I refrained for fear of waking her up; I simply let her be as loud as she wanted to in the morning. Also, this building is right in front of one of the restaurants, and this room directly above as well. Even though we were 3 floors up you could hear the noise as though you were right there. Twice during the week they had special events there and those were even louder. If you are out till 10pm or later, no problem! But if you are an early/lite sleeper then this would not be for you. I would suggest building 41 instead, as I will request next time.Food: Many restaurant choices, easy to book, plentiful and no tummy issues at all! We prefer the mexican and brazilian, but tried the seafood as well. All good! Management definitely reads the comments posted here because this was the first time we went that there was BACON available EVERY DAY. This was a pleasant surprise because there is just something about their bacon! Highchairs were always available, but the ones on the Tropical side of the resort are not as safe as the ones at Cofresi. We had brought a travel booster seat with us and used it when travelling to the other side of the resort. Something to keep in mind with a mobile child!Drinks: I am putting this in its own category because something about their drinks has always bothered me. Years ago, under different management, we discovered our love for Brugal (local rum). Once Lifestyles took over, all name brand alcohol disappeared and was replaced with Tremols unless you were a super VIP. I am not a drinker and don’t love alcohol, but many of these taste like fuel and are disgusting, often leaving us with heartburn. We were usually able to find Brugal secretly hiding at the bars and only served on request, but this is extremely frustrating. So much so that we almost brought a bottle from home to have on reserve. Keep Tremols for the rest, but when Brugal is literally down the street… serve it! Brugal is not the secret this resort should be keeping. And, avid rum drinkers can tell the difference…. My husband ordered Brugal ONLY from the VIP beach and was given Tremols unless he went and got it for himself. Not right. VIP beach: This was a welcome changed to our usual routine, but not something I would specifically pay for again. Before leaving, many people told me we would have access to NV beach. This is not true. You have the VIP beach at the far end of Tropical only. So many people have this access now that the regular beaches had more availability than the VIP most days. And, as always, no matter how early you went the beds were all covered in towels already for the day… only, were they? We quickly realized that many of the beds were not in fact reserved by hotel quests but by the towel boys themselves looking to make a tip by “kicking out” another family in your favor. We appreciated their effort, and the beds we got to shade the baby, but this shouldn’t be allowed. Aside from that, service was very slow, food wasn’t great and often mushy like when you microwave something, and drinks were no more special here than anywhere else… especially when you don’t get the brands you ask for. Transat BBQ and VIP party: Some people said the Transat BBQ was not to be missed. Well, we went… and then went to the Buffet after. The only thing really missing, to me, was Freddy the Transat rep. How can it be a Transat party without the Transat rep? As for the VIP party, it was rained out while we were there but we have been numerous times before and had actually made plans to go to a restaurant that night had it not been cancelled. Tips: There is no need to tip, but it is always appreciated. We left all kinds of baby stuff, clothing and toys behind as well and never saw bigger smiles. Be kind to one another!Shopping:We usually leave the resort but didn't with the baby this year. No need because there are plenty of shopping opportunities right there! The jewellery store is my favorite with excellent prices, quality jewellery and lovely owners. They will not scam you!If you have any questions please feel free to ask! I will reply
Check in went very smoothly, very friendly staff. We reserved a Jr. suite garden room block 40 3 rd floor with Air Transat which gave us acces to v.i.p. treatment with the blue bracelet & beige for air transat.Tuesday night B.B.Q. near the beach at the El Pilon restaurant. We were not harassed by timeshare at any moment. Very huge site, be prepared to walk up and down the stairs there are tons of those, although bus shuttles are available about every 15 minutes. Very beautiful and very well kept site. We went to 3 a la carte restaurants the Brazilian, Italien, and Asian which were all 3 very good and excellent service. Thursday nights are vip nights on the Ocean World site, not to be missed, although we did not get to go to the high light of our vacation the Sunday v.i.p. night due to rain it was cancelled. Tremendous amounts of pools and bars, the drinks were all very good. Sushis were free at the v.i.p beach section , among a good variety of food choices which included bar service at your beach bed also, that was awsome. All in all had a great vacation. Would I go again ? (NO) because of the size (3) resorts in one too big too much walking and too many stairs. Some times the language barrier was a problem with certain persons . It rained every day but very hot and humid thoughbut that was mother nature's fault not the resort. Do go with an open mind and try it out that's what I did. There were a lot of bad reviews, but I checked it out for my self and was not disappointed since I am naturally a very open minded person. The Puerto Plata city tour is worth the money, but not so much the funny buggies that was a rip off. Have a great vacation!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hr all-inclusive
- Breakfast, lunch and dinner daily
- A la carte dining
- Theme night dinner parties
- 24 hr Domestic & select International brand drinks
- House wine with lunch & dinner
- In-room mini-bar stocked every other day w/soft drinks, beer & water
- Lounge chairs & towels at beach & pools
- Introductory scuba diving lesson in pool
- Beach & pool volleyball
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 468 rooms in twenty 2 & 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations may apply
- Beach bar & grill
- 8 Bars including: 2 Swim-up pool bars
- 7 outdoor pools including one 3-tiered pool w/cascading waterfalls
- Children's pool area with waterslide
- Fitness facilities
- Watersports centre (fee)
- Spa (fee)
- Gift & boutique shops
- Business centre w/Internet (fee)
- WiFi in lobby (fee)
- Doctor on-call (fee)
- Concierge service (fee)
- Laundry services (fee)
- 18 hole golf course nearby
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
Wedding Package - please inquire for prices - includes:
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Cofresi Palm Beach & Spa ResortPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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