Cofresi Palm Beach & Spa Resort
- What's Included
- All Inclusive Features
Highlights..the entertainment team! Special shout out to SKINNY for doing an incredible job of making the trip that much more enjoyable! He made the dancing/ activities/games/exercise so much fun. In fact the entire entertainment team deserve a special recognition! such a fun hard working group of guys and without them our trip wouldn't have been as exciting and entertaining. Thank you Skinny, Julio nice, black diamond, monkey etc for doing such a great job and making fun memories for my girls.The resort itself is beautiful! Hills, steps and lush beautiful vegetation. The rooms are okay and did the job for sleeping. The patio was awesome. The maid staff were lovely. Most of the bartenders were friendly and fun as well. The drinks were great! The only lowlight of our trip was 3 out of the 5 of us got severely ill from the food at the Mexican restaurant. We think it's from the sour cream. 3 girls in bed for 2 days sick from food poisoning 😥 after that we were afraid to eat anything on the resort 😬. we stuck to safe foods like soup,bread,etc...also ended up going off the resort for dinner. So just be wary of the food it's a crapshoot...many other guests we spoke to also got sick from the food on the resort. I guess this is to be expected?All in all it was a really good time for a bunch of gals we had a blast with many highlights and will try to forget the lowlight sickness episodes.😬
Went with my friends for 7 days and had a blast. Entertainment around the pool was awesome. Black Diamond and the rest of the crew were great. They sure know how to keep people entertained.Access to all the resort, plenty of restaurants. Be careful what you eat though. Unfortunately 3 our of 5 of us got food poisoning. It’s unfortunate that this happened. Other guests had the same problem .
We loved the room and the beaches and pools we were close to. Would definitely hit the Blues Restaurant That Jazz and Gourmet. Also the adult pools and other beaches there are wonderful. A side note do lock your stuff up and put your souvenirs in your suitcase as they could possibly be confiscated at customs.Three days in we moved to a villa,really wished we would have just stayed here!
We arrived at the hotel and when checking in, we were told the following, do not lose your bracelet otherwise it will cost you 200 US, you have to pay for the safe 20 US and if you lose the key it will cost you 200 US. No free Wi-Fi anywhere unless you would like to line up for one working computer, with no time limits on useage (imagine being a line with young people), however if you would like to purchase it will cost you 60 US.Then the fun started, our room was not a four star hotel, the walls were paper thin, you can hear everything and that is what we did for the first two nights. There was a number of cats that decided to fight outside our room the screeching of cats lasted 45 to 60 minutes and the security guard for the building was about a 100 yards away and did not do anything. The next night a loud couple in the adjoining room decided to argue for at least an hour very loudly. Then the third night our room was invaded with hundreds of flying ants. My wife called the front next at 9 pm they said they would have someone there in 15 minutes, no one arrived and my wife called again at 930 and got the same response someone would be there in 15 minutes, no one arrived and my wife called again at 10 pm and got the same response, no one came so at 1030 my wife called again and the phone was not answered, so my wife called the emergency number, this number rang from 1035 to 1105 pm and they did not answer the emergency line, thankfully no one was having a heart attack. The next morning my wife went to the front desk to request that we would be moved, she was told no that there was nothing wrong and that these bugs do not bite so there is really no issue. My wife said the room is disgusting with all these dead bugs and they did not come to clean it, the response was it would be cleaned that day, my wife argued and the clerk laughed and said this is normal, however my wife said no and she would like to speak to a Manager, the response was there was no Manager. So my wife said fine, she would go back to the room and post the disgusting pictures of our room on the website, etc and make sure everyone knows, this got their attention and all of a sudden there was a manager to speak to, and a room was found, we were moved into another room, nicer than the one we were in, however the air conditioner did not work properly nor was their hot water, we decided to stay in this room as we did not want bugs again. The pictures for this resort are pictures for VIP only and do not reflect what people have access to. The pool bars, you do not get service from the pool you have to get out and go around to get a drink 80 percent of the time, unless you tip and tip and tip! The food at this resort is not good, I would say that food in Cuba is better! A friend was waiting to book for when we returned, we told them not to go! We be posting a review as indicated this is the worst resort and waste of money we have ever experienced!
We stayed Jan 23-Feb 6/18, this was our first time in the Dominican, as we normally go to Mexico. The resort is very large with lots of steps, but we knew this when we booked. Its definitely not a place to go if you have limited mobility etc. There are shuttles and golf carts everywhere to take you wherever you wanted to go, but never used them because we like to walk and see everything.Rooms were ok at best. We had quite a few things wrong with our room (toilet seat broken, patio doors didn't lock, shower head was horrible, most days no hot water, coffee maker broken) But we didn't spend much time in here, so we didn't focus on it a lot. Food was awesome! There was always something different at the Pearl Buffet. We stayed for 2 weeks and very rarely saw the same items twice. The made to order omelettes were delicious, bread was so fresh, hubby loved the pizza, snacks by the beach were great - we have zero complaints about any of the food at all.Most of the staff were amazing, with the exception of the Front desk, they truly didn't seem to care about you, your concerns or your vacation. We learnt quickly to just bypass the front desk completely, because nothing got done anyways. Example - we had our A/C break, went to front desk at 7am before we left for an excursion, came back at 7pm and it was still broken. Called a maintenance guy at 7:30pm, the A/C was fixed by 8pm! We had no water, pop, beer in our fridge, talked to front desk who acted concerned, but by the next day we still had nothing. We saw one of the guys who stocked the fridges and talked to him, he took care of us with a smile! So my suggestion - if you have an issue try and find the person/department and they will solve it quickly for you.But as for the rest of the staff they were truly amazing!! We met so many that were awesome and a few who are now lifelong friends! Wilfredo William @ the Aqua bar is such an amazing guy who is always smiling, whistling, high fiving - he truly loves his job and we definitely will miss him! Victoriano Castillo @ Frost bar is awesome - he always made us feel welcome and would never let our drinks get close to empty...even if we were trying to leave lol. Kelvin Ivan who seemed to float around everywhere is so friendly and awesome, he actually seeked us out on our last day just to give me a hug goodbye! The entertainment guys were awesome and so hilarious - these guys always tried to get everyone up, moving and having fun! Hats off to Chocolate, Monkey & Shu Fly, you guys are truly awesome!!! We enjoyed walking up to the new Kviar casino. The drinks there were absolutely amazing and made with premium alcohol. Normally I'm not picky when it comes to this type of thing, but the difference in pina coladas made with the premixed slushy stuff and the fresh fruit/whipped cream at the casino was literally night and day. I also got to enjoy my mudslides at the casino, as the rest of the resort didn't carry kahula...I definitely recommend checking out the casino for a different atmosphere. The cost of the wifi kind of blew me away....they wanted $30 a day or $70 a week...like really? I don't go on vacation to sit on the internet, but I do require some access to touch base with family etc throughout the 2 weeks. We did figure out that if you walked up to the duty free store by the Tropical there was free wifi, so that was perfect.We don't really have any complaints about the resort. We did find the smell of sewage in the middle of the resort absolutely horrendous. This smell was there day & night and sometimes we could even smell it when sitting on our balcony. *yuck*We also hated the early morning phone calls...I can't even tell you who kept trying to call because I just unplugged the phone. We were on vacation....8am phone calls...really? It was probably to do the tour to get our "welcome gift", but we weren't interested in doing that either. The guys kept saying it would take 20 mins of our time. Our neighbours went on the tour and did the 20 mins, and then they were taken to the VIP building and were told it would be another 2ish hours. They walked out. I'm not wasting 3 hours of my vacation having people trying to pressure me into buying something that won't happen. We just firmly told them no, and they left us alone...but they do wait outside of the Pearl buffet waiting for you to leave like vultures. Overall we had an amazing vacation, and enjoyed our time here for sure. Would we go back to this resort? I couldn't say for sure if we would...the staff that went out of our way to ensure our vacation was awesome would be the only reason we probably would go back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hr all-inclusive
- Breakfast, lunch and dinner daily
- A la carte dining
- Theme night dinner parties
- 24 hr Domestic & select International brand drinks
- House wine with lunch & dinner
- In-room mini-bar stocked every other day w/soft drinks, beer & water
- Lounge chairs & towels at beach & pools
- Introductory scuba diving lesson in pool
- Beach & pool volleyball
- Daily activities
- Nightly entertainment
- Disco, drinks included
- 468 rooms in twenty 2 & 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations may apply
- Beach bar & grill
- 8 Bars including: 2 Swim-up pool bars
- 7 outdoor pools including one 3-tiered pool w/cascading waterfalls
- Children's pool area with waterslide
- Fitness facilities
- Watersports centre (fee)
- Spa (fee)
- Gift & boutique shops
- Business centre w/Internet (fee)
- WiFi in lobby (fee)
- Doctor on-call (fee)
- Concierge service (fee)
- Laundry services (fee)
- 18 hole golf course nearby
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
Wedding Package - please inquire for prices - includes:
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Cofresi Palm Beach & Spa ResortPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
1 Paradise Drive Cofresi Beach, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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