Grand Bahia Principe San Juan
- What's Included
- All Inclusive Features
This is a great family resort, quite far from Puerto Plata, but worth it once you arrive as this is a full featured, self contained complex with all the amenities you need. The beach is not as nice, but the pools are fantastic. The food and service was excellent.
Spent 2 weeks here with a group of friends and it was perfect!!Food - is plentiful always something for someone to eat it's hot and well cooked. Different themes each night so mixes it up.Rooms - are big enough and clean. Serviced daily and mini fridge re-stocked.Staff - all staff speak great English and can never do enough for you the bar staff and restaurant staff are always smiling the maids always say hello the reception staff are always polite and helpful and the animation team are brilliant they work all day and night always with a smile and always so upbeat.Hotel - some say this hotel is old I didn't get that feeling at all to me it was lovely and always clean the beach is lovely and the pool is great plenty of sun beds to go around.Entertainment- again this was great from 9-6 always something going on around the main pool area then at 8.30pm it's mini disco 9.30pm is showtime circus, Michael Jackson, dancing and more all great shows. At 10.30pm the have a singer on the street and dancing until 11.30pm then for adults it's karaoke bar and nightclub drinks still continue on and snack bar is still open after disco at 2am.I have to make a special mention at how fantastic all staff were during hurricane Irma, nothing was to much trouble, lots of food and water provided during the time we had to stay in room, we was updated often with advice and instructions and well reassured by all staff only 2 hours after being allowed out of our rooms the hotel was on massive clean down but still had a bar open, hot food and live singing and dancing the turn around was impeccable they really went above and beyond for all guests for this I thank them.During the holiday on Friday-Sunday yes some locals came in however it really isn't as bad as people are making out if your friendly they are back to you and yes it gets busier but not to the point it's to busy or your waiting to be served at the bar there was still plenty of sun loungers and seats around people have to remember they are on holiday also. All in all a lovely hotel for a holiday thank you to each and every member of staff that always go above and beyond to make your holiday perfect :)
It is absolutely crazy with the number of local people they let in here on the weekends. You must fight for food at the buffet. There are not even enough plates for everyone or glasses for water. It is too bad, as from Sunday evening to Thursday evening this is a nice place. The local people on vacation are very nice, it is just that you can not have this many people at a resort; the staff our completely overwhelmed on the weekend. Craziest thing on vacation that I have ever seen.
Wanted to share the experience from our Aug 2017 stay. Here's why you should avoid this place: - Hotel is damn old. Built in 1995. Rooms need a serious renovation. - The staff that doesn't speak English. Bartender who doesn't know what virgin daiquiri is. - The beach is dirty, lots of seaweed. - Casino that wants you to pay for the drinks! In all inclusive hotel! - Buffet food and bar drinks are cheap and taste horrible. - While playing the volleyball and hurt my foot pretty bad because they don't clean the sand and it's full of rocks, sea shells, etc. - Horrible cheap nasty privilege club area.Never again!
Pros: The housekeepers did a consistent good job of cleaning our room daily. Moreover, the hotel staff were kind and friendly. The daily activites were entertaining. The hotel grounds are nice.Cons: The beach is not good at all. The swimming pools are dirty. The wifi is non-existent. The food is flavor less. Not recommended at all!
Came back 5 days ago from 12 days at this resort. We were 4: 2 adults, 1 kid (9 years old) and a baby. Rooms: We had a suite (which is 2 rooms) and loved the size of the suite. The first suite we were given was great, it was in block A12 (1147), it was peaceful quiet and it had really nice seaviews. The only problem was that it was on the first floor and we don't like the first floor (we had specifically requested a room on the second floor). The next day we moved to A4 (1215). Nice suite, closer to the action, 2nd floor. they only reason we took that rooms was because it had a door that closed in between both rooms, therefore we could enjoy the room at night when the kids were sleeping. Otherwise, we would of stayed in the first room despite the first floor. We traded quiet and peaceful for that door. Didn't have any issues with the room expect that the AC started leaking in the kids room near our departure but we were leaving so it didn't matter.Beach: Nice beach, a lot of chairs available, never had to wake-up early to get a chair. Soft sand, enjoyable water. We really had a great time in the beach. Yes, there is a little bit of grass at some spots but nothing to keep you from enjoying the water and amazing beach views.Pools: The one near the E block is the most enjoyable. Avoid the main pool it just seemed dirty.Food: Nothing to complain about. Always good fresh food. We did 2 out of 3 a la carte (Italian and Japanese). We enjoyed both but preferred the Italian. the reason we didn't do the 3rd one is because of the dress code. My husband refuses to wear long pants on vacation. entertainment: We saw the mini disco every night (because of the kids) and the Michael Jackson show. We couldn't see the shows at night because they start at 9:30 and by that time the kids needed to be in bed. The Michael Jackson show was great and my kids enjoyed the mini disco. Daihanna from the kid's club was great with them.Service: It was average, I would say. I've seen better and I've seen worst. A special thank you to 2 waiters at the buffet who were really good: Loida and Eldwin. Those 2 were great. Other than that, you had to ask to get drinks or refills. We were disappointed by the service at the Japanese restaurant, no smile, no nothing.Front desk: Always helpful and nice.Bugs: I was worried about this and it wasn't an issue at all.... Had 3 bites from mosquitoes in 12 days... No bed bugs, no sand flees in the area where we were (near A4 building).Now the bad... I had read about the local in previous reviews and thought that it wouldn't be such a big deal, well I was dead wrong! They start coming in on Friday's and then chaos starts. They take over everything, I mean everything! The pools, the chairs on the beach, etc... They broke the light in the smaller pool near our building A4, there were empty glasses everywhere, a can of beer at the bottom of the pool, etc... When they left the water in the pool was disgusting and was turning white and cloudy. They shout, are loud and are not respectful of others. At the buffet, they empty the trays without leaving anything for others despite the fact that there are people in line behind them. They hold 2-3 plates of food (full plates) and they cut in line in front of everybody. Here is the strategy: they send a small kid to cut in, then the mom, dad, grandma, cousin, etc... So instead of being second in line, you end up being 10th... I do not like talking about that like people but honestly these people are the rudest, dirtiest and have no regards for others. I have met some nice Dominicans on this trip who were respectful and nice but unfortunately most of the locals weren't and really ended up ruining 4 days out of our 12 days.Would I return to this resort? No because of the locals. Which is a shame because from Monday to Thursday it was truly paradise... But from Friday to Sunday it was truly hell and chaotic.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 1 a la carte dinner per specialty restaurant/week w/reservations
- 24 hr snacks & beverages
- Unlimited Domestic drinks
- Mini-bar (beer, soft drinks & water only)
- Free admission to the disco (Local drinks included)
- Daily activities program
- Nightly entertainment
- Free Wi-Fi in lobby
- 1 hour per day of selected non-motorized water sports
- Sunfish sailing
- Boogie boards
- 1 introductory scuba-diving lesson at the pool/person/stay
- Mountain bikes
- Mini golf
- Disco, drinks included
- Pueblo Principe Bar & The Pub
- 940 rooms in 76 two-storey villas and 11 three-storey buildings.
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Mediterranean and Japanese, dress code & reservations required
- 24 hr snack bar
- 6 bars including Beach bar, Swim-up bar, Karaoke terrace bar
- Convenience & gift shops
- 4 Pools
- Children's pool
- Mini golf
- Tennis courts
- A range of watersports
- Exercise room
- Merengue lessons
- Scuba Padi Dive clinic (fee)
- Horseback riding (fee)
- Beauty salon (fee)
- Wi-Fi in lobby
Hotel Rooms include:
- 1 king or 2 single beds
- Mini bar
- In-room safe (fee)
- Wi-Fi (fee)
- Satellite TV
- Full bathroom
- Balcony or terrace
Kids Deals - One child 2-12 stays & eats free when sharing a room with 2 adults and existing bedding. Second child pays special kids rate. Max 2 kids.
For the Kids - Kids 4-12 can enjoy supervised Kids' Club, wading pool, playground, and playroom. Babysitting service available (fee).
Pueblo Principe - A Dominican style village located at the hotel entrance (fee).
Honeymooners - Receive a bottle of rum or tequila and fruit basket. Wedding certificate required. Maximum 6 months after the wedding. Request at time of booking.
Wedding Bonus - Wedding packages available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe San JuanPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Ctra. Gaspar Hernandez - Rio San Juan, Km 18, Rio San Juan Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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