Grand Bahia Principe San Juan
- What's Included
- All Inclusive Features
This is a great family resort, quite far from Puerto Plata, but worth it once you arrive as this is a full featured, self contained complex with all the amenities you need. The beach is not as nice, but the pools are fantastic. The food and service was excellent.
If you've been to other Bahia resorts don't come here, you will be so disappointed . This resort doesn't belong into the Bahia chain. It is one of their first resorts and regardless of what they say that the resort was renovated in 2014 nothing could be furthest from the truth. Although it has very clean grounds and the rooms are big and clean it does not come close to the 4 star they advertise. We booked one bedroom suite, they don't even have them anywhere in the resort, we got two adjoining rooms. It's great for those traveling with children and I would recommend asking for the one bedroom suite, you will get two rooms and two bathrooms. They will upgrade you to privilege club members which at this resort doesn't mean anything except that you will have a free safe and mini bar during your stay. You will also have access to the privilege club pool and club house. If you're expecting a great beach, you won't find it here, actually not even a good beach. However they do have four pools to choose from if you don't like the beach. Food is good. Service is bad especially at the front desk. They don't understand you unless you speak to Anne Antoinette from the concierge desk. If you plan on spending money bring US dollars. Their ATM machine is 95% not working and they don't take Debit cards and their Credit card machines work like the ATM machine. If you're looking for a bargain (cheap) holiday this place is definitely that. If you're expecting the Grand Bahia experience choose another destination.
Big resort with different facilities. With 2 weeks stay all become little bit boring of course but stuff organize different activities every day. Our family (with 2 kids, 3 & 10) spent at least 5 long days in big pool - swimming, water aerobic, swimming,foam party in pool, swimming .....:) In one day with big wind pool was little bit dirty, all other days perfectly clean. Children loved to jump in ocean waves. Official beach area wasn't very good for swimming (for adults), too low water and little bit dirty because of breakwaters - waves from ocean can't clean the water but breakwaters are necessary to save beach area.. In 2 stormy days children spent time in kids club - little house with toys and board games. Nothing special if you look in first moment but kids loved to be there. And loved 2 different ladies who played with them.As it locates "middle of nowhere", we worried that can't look local life at all. But if you are interested about country, there are several agencies who sell excursions to interest points. Positive - bus ride to Samana area is 1 hours shorter if you start from Bahia Principe San Juan (compare to Puerto Plata).Different people here told that in evenings are lot of insects. Strange, but we didn't saw any. Maybe it depends about room locations. And we went to sleep quite early. Food - OK. Don't set very high expectations to a la carte restaurants.New Year Eve was fun Resume - pleasant stay. All stuff was very friendly. Big hug from my daughters Maribel and Karoliina to lady in buffet doors - Dinosca, she was most favorite persons for them :)
I booked this holiday as I have been to the Grand Bahia in Mexico and had the best holiday ever, so I thought I would try the Grand Bahia in the Dominican. On arrival we checked in and I asked the receptionist if the room had a bath, no one seemed to know what a 'bath' was, after 15 minutes of trying to describe it she said yes. When we got to the room the plug in the bath would not work so we rang reception and again I was on the phone for 20 minutes trying to describe the problem they said they would send someone to look over 2 hours later someone arrived and he didn't know what we was talking about. In the end he sort of fixed the problem, it took an hour to run the bath because of the water pressure and the water would slowly go down as the plug obviously wasn't good enough - don't even think about taking a shower, the water that came out was like using a watering can! The room is very out dated and trying to find a plug in the room well that was a mystery, we only had one plug socket in the whole room which was in the bathroom, so we had to plug everything in, in the bathroom. On a good note we did get a mini bar which was re-stocked everyday with 7up and pepsi. If you want to use the safe then be prepared to empty your pockets! Very expensive. The maids were lovely and our room was cleaned everyday. The food was pretty much the same everyday, even though they said there was themed nights such as 'American' 'Asian' 'Dominican' 'International' the same food appeared and if you think your food will be hot, on a very rare occasion it would be warm but the rest of the time it was cold! Luckily they had one microwave so we could heat up our food. Trying to find a waiter to get a drink is impossible and no one speaks english so trying to ask for drinks seemed impossible. The al a cart restaurants, the Asian and Italian was amazing, I couldn't fault the food or the service. Make the most of going to the restaurants! We went on one of the excursions that Thomson offered called paradise island for my birthday and it all seemed amazing. Until we got picked up at 6am in the morning and took a 4 hour drive to get there! Then a 5 hour drive home!!! This is something the rep didn't tell us - we spent more time travelling on a bus then we did on the island. So if you take something from this then know that you will be doing a lot of travelling, if you have kids I don't advise it.We also had terrible Canadian neighbours! Who kept us up all night, 1am, 2am, 3am in the morning. We complained and they said they would get security to patrol there area, but they did nothing. So the next evening we went to the concierge desk and they couldn't do enough for us, they went straight away to the room and told them it is not acceptable what they was doing and security was there that evening until 3am and we had no noise. I advise, if anything is wrong with your holiday, then go to the concierge desk, they was so helpful. If you have been to Mexico, I wouldn't advise going to the Dominican, the quality is just not up to the standard that it is in Mexico and the sea looks dirty compared to the clear sea water in Mexico. The wifi, don't even bother unless you are up at 5-6am in the morning, you might be able to load your emails. Lastly, the TV! There is no English channels! The quality is poor and is pixilated.
Me and my mum had a wonderful stay over Christmas and New Years 2016, could not have asked for more. Staff was super friendly, good food, beautiful resort, loads of activities and great memories. There is something for everyone, you can have the most relaxing holiday or the most adventurous holiday, it depends on what you make of it but the options are all there with great variety. Only downsides are the beach and the fleas. The beach isn't very beautiful but still clean with lots of space where you can either be all alone or around people depending on which part you sit at. The fleas are annoying and nothing really prevents from getting bitten but that is the nature and there's not much you can do about it. The internet connection was slow but it was very nice to not stay connected all the time and this could be noticed on everyone since people relaxed and interacted more with one another instead of being busy with their mobile devices. It is a very special hotel and I believe it's the staff that makes this resort to such a special place, from the entertainment team to the restaurant staff, and I can definitely see myself going back and staying here again!
I highly recommend this resort. I was pleasantly surprised to find myself totally satisfied with my experience. I wrote the concierge a couple of days prior to leaving to ask if it would be possible to have a room close to the centre of the resort as the bungalows are spread across the expanse of the property. As I was travelling by myself, I did not want to have to walk far by myself after evening activities. I actually highly doubted that they would accommodate me but it was worth the effort to ask. When I arrived, I found myself in the second building away from the lobby. What a pleasant surprise that they had answered my request as promised in their email.My room was another pleasure... I didn't realize that I would be staying in a suite..complete with two bathrooms, a living room and bedroom. There were no problems whatsoever with my room. It was pristine, cleaned early in the day, never without supplies and my bed was prepared at bedtime when I returned to my roomI contacted the front desk upon arrival because I couldn't figure out the safe...and they sent someone immediately.When I required more water and left notes, my needs were always met.Hotel food was fabulous. I would have been happy to eat in the buffet my whole trip however did eat at the Italian and Mediterranean a la cartes.After having spent an awful week last year in a brand new hotel in Cuba...I realized there is something to be said for a more established hotel. Although 20 years old, the resort is well-maintained, clean, and updated. There are no waits, restaurants are not overbooked, entertainment staff are inclusive and welcoming. The beach isn't white sand and big. The brown sand comes from the Rio San Juan. I knew this and considered before choosing. The breakwalls so close to the shore are not very attractive but are there, I assume to keep the beach from being washed away. The palms on the beach are lovely. I enjoyed the beauty of the mature foliage throughout the resort. The vendors do come down from the beach market adjacent to the hotel property but are not pushy at all and I felt safe to wander down and see what they had available to buy. I purchased most souvenirs from Gregori shop #22. Please visit him and tell him Kelly says hello.The Brianda tours were very well planned. I went to Puerto Plata on a the cable car city tour and also the Jeep Safari (waterfall, Blue Lake) I fell in love with the Dominican Republic and its people as I travelled the countryside. A very gracious people! My guide, Felix was a sweetheart who embraced his country and did everything he could to teach me all I wanted to know about his homeland. The first tour was at 8AM and although there at 7:40a.m. somehow my friend and I were left behind. They turned the bus around and came back for us 15 mins later with no complaint. It was wonderful.I can't say enough about my experience. You cannot have a better holiday for the price. I loved my time in Dominican Republic because of this resort. I felt safe, welcome,valued and cried when leaving my new friends at the resort.When planning my trip, I stated that I hadn't travelled enough yet in my life to go back to the same place twice yet. Hence Jamaica, Cuba, Mexico and Caymen Islands were not considered. I wanted to learn about a new country. After having visited, I can't wait to go back to Dominican Republic soon and have no desire to visit another resort.Thank you Grand Bahia Principe and Air Transat for coming through with the perfect vacation.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 1 a la carte dinner per specialty restaurant/week w/reservations
- 24 hr snacks & beverages
- Unlimited Domestic drinks
- Mini-bar (beer, soft drinks & water only)
- Free admission to the disco (Local drinks included)
- Daily activities program
- Nightly entertainment
- 1 hour per day of selected non-motorized water sports
- Sunfish sailing
- Boogie boards
- 1 introductory scuba-diving lesson at the pool/person/stay
- Mountain bikes
- Mini golf
- Disco, drinks included
- Pueblo Principe Bar & The Pub
- 940 rooms in 76 two-storey villas and 11 three-storey buildings.
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Mediterranean and Japanese, dress code & reservations required
- 24 hr snack bar
- 6 bars including Beach bar, Swim-up bar, Karaoke terrace bar
- Convenience & gift shops
- 4 Pools
- Children's pool
- Mini golf
- Tennis courts
- A range of watersports
- Exercise room
- Merengue lessons
- Scuba Padi Dive clinic (fee)
- Horseback riding (fee)
- Beauty salon (fee)
- Internet (fee)
Hotel Rooms include:
- 1 king or 2 single beds
- Mini bar
- In-room safe (fee)
- Satellite TV
- Full bathroom
- Balcony or terrace
Kids Deals - One child 2-12 stays & eats free when sharing a room with 2 adults and existing bedding. Second child pays special kids rate. Max 2 kids.
For the Kids - Kids 4-12 can enjoy supervised Kids' Club, wading pool, playground, and playroom. Babysitting service available (fee).
Pueblo Principe - A Dominican style village located at the hotel entrance (fee).
Honeymooners - Receive a bottle of rum or tequila and fruit basket. Wedding certificate required. Maximum 6 months after the wedding. Request at time of booking.
Wedding Bonus - Wedding packages available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe San JuanPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Ctra. Gaspar Hernandez - Rio San Juan, Km 18, Rio San Juan Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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