Grand Bahia Principe San Juan

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Our Opinion

This is a great family resort, quite far from Puerto Plata, but worth it once you arrive as this is a full featured, self contained complex with all the amenities you need. The beach is not as nice, but the pools are fantastic. The food and service was excellent.


Overview
Set on a secluded 1.5 kilometre beach, the Grand Bahia Principe San Juan resort is a spacious self-contained village, complete with its own shopping centre, casino, restaurants, bars - even an art gallery! Kids love the mini-club which features special shows in the evening while the grown-ups are at dinner. With food and drinks available practically round-the-clock, you may need a holiday after your holiday!

Location: Along Playa Escondida Beach, only a 10 min drive to the town of Rio San Juan and 1 hr from Puerto Plata airport.

tripadvisor Traveler Reviews
  • Julia H : Ashby de la Zouch, null, United Kingdom
Inconsistent but overall good

Ok this is not a 5 star hotel but overall was good. Sometimes the service was excellent other time not so good there was a lack of consistency.I travelled with 12 year old son.We arrived as privilege club members and were taken to the separate check in lounge with welcome drink. The room was in block A4 which was ideal. Close to the main lobby area but overlooking the sea.The room was clean and was serviced daily with a night time turn down service.The privilege pool was quiet and there was a waiter service by the pool and on the beech. There is free wifi in all of the privilege areas which is a plusI enjoyed a drink at the privilege club bar at night before dinner.There are carts (buggies) to take you around the resort.We did go to the main pool a few times for the entertainment which was good and I enjoyed aquagym. There is entertainment from 10am - 5pm each day. The food was good in the buffet with themed nights however locals arrive at the weekend and it can be chaotic at breakfast especially. We went to the 3 ala carte restaurants. In order preference would be Mediterranean, Japanese and then Italian. Again the service was excellent sometimes and not so good on other times.The beech was beautiful but yes there are sand flies and I did get bitten a couple of times. Take a strong repellent. Nighttime entertainment was good with guitarist in the main lobby each night and then a show from 9.30pm. The entertainment staff worked hard. The Michael Jackson show was especially good.Trips - I really recommend the jungle jeep safari an excellent day out from 9.30-6pm. The Dominican Republic is a poor country with 72% of the population without a job. Their culture is laid back and this does come through at times but you go on holiday to experience different cultures and to see the country. Overall a good holiday

  • Valeriya S : Vaughan, Canada
Best 5 weeks of my life!!!

I have come to this resort 7 times and I can easily say that it is one of the best out there! I cam here in March of 2017 for a week and this time decided to come for 5 weeks in the summer between July 7 up until August 11. In this time period there was not a day where I was unhappy, bored or unsatisfied. My room, thanks to David Liriano, Frailyn Enmanuel, Waldy and the other wonderful lobby staff was exactly the one I requested which was C1 1501. We had a couple problems with toilet not working but for a resort that's 20 years old, I was happy that there weren't problems other then that. If you want a room close to everything, rooms 1501-1504 (first floor) and 1601-1604 (second floor) in building C1 are the best, you don't get a view of the ocean but the theatre and lobby is right outside your front door, which is great if it starts raining suddenly! The grounds are well kept and always look amazing thanks to the gardeners who work endlessly to keep the grounds looking nice and clean. If want a coconut off a tree you can even ask them to grab one for you. The food possibilities are endless. The beach isn't perfectly white sand but nonetheless beautiful and well maintained with the water refreshing as can be. Whether you want simple buffet food, a la carte restaurants or just a snack at the snack bar they have it all. Personally I choose to eat in the buffet and from time to time in the snack bar but you won't be disappointed by the a la carte restaurants from what I've heard. The waiters do everything for you so you don't have to. With plenty of food to choose from and different cultural themed nights, you won't leave the buffet hungry. Reny, Luis, Brayan, Eddie, Wandy, Lewyn, Richard, Luis, and all the waiters worked so hard in the buffet and restaurants to make every meal I had amazing. Not to mention the bartenders who stayed so calm while having 20 people yelling for drinks and never messing up the orders. Yunely, Ramon, Dariel, Raul, Junior, Jose, Josue, Joan, and many more did an amazing job at bartending, providing great drinks. I obviously can't forget about the amazing entertainment team. I will not hesitate to say that Bahia Principe especially Rio San Juan has the best entertainment team. Marco, Melissa, Janny, Coralma, Dihanna, Joanna, Carlito, Daniel, Edward, Delvi, Carlos, Ledixon, Jefery, Roni, and Aquiles all kept me entertained and happy 24/7 for the whole 5 weeks I was there. Whether it was doing stretching in the morning, playing any of the many games, or even just sitting with me to keep company, there was never a dull moment with them. The shows at night was the highlight of the day with many interesting shows some with dance crews, some involving the audience, I was always smiling during the show. Overall I can hands down say this trip was the best one I've ever went on and that's what I will keep saying every time I come back cause it keeps getting better and better. The staff is the best I've ever seen and can't wait to come back soon. Love this hotel and all the people as my family!

  • Jesus B :
Hate to say but stay away

Well where do I start 😳 this was the second time I stayed at this hotel and I really must say that I was very disappointed. The first time me and my family (myself and wife and 2 daughters) really had the time of our life's the staff were amazing and the hotel was clean and well looked after BUT that was 9 years ago.Now on our second visit it really is a 2 star hotel and it really saddens me to say this as I held this hotel in such high regards. The bar staff did nothing but leach over my two daughters one of them actually putting his grubby hands on my 15yr 😡 after telling him her age and that it was very inappropriate he laughed it of and the hotel manager just said he would look into it but nothing was done. The rooms had to be fumigated coz they both had bed bugs and all sorts of creepy Crawley everywhere the toilets didn't work properly the shower stoped working and the bath kept blocking and the fridge was also not working. Now this would normally not bother me but on arrival we explained that my wife has MS and that she needs to have an injection every week and that they needed to be kept cool. to which the staff at reception said that all the rooms had fridges that were very cool NOT. We had to wait for 3 days and keep reporting it before my wife lost her mind and had to have a shouting match with the hotel staff before they changed the fridge. This was resolved by the hotel saying that because of the inconvenience they were going to upgrade us to privilege👍🏼 cool you say but no all they actually gave us was a different coloured wrist band that actually meant that when a different room became available they would change us over👍🏼this also never happened. 😡The pool was so dirty and unsanitary that my 20 yr daughter got and ear infection as did I and you may think that it was just bad luck but it also happened to another 6 people that we met whilst there so maybe not bad luck. I really won't go on about the locals because I read about this issue before going but just thought that some people just like to complain but take it from me it is absolutely chaos they are rude and if you are by the bar or in the dining area you will feel like a second class citizen and the reason I say that they are rude is because I'm Spanish and could understand what they were saying and trust me they do not like us.Please please please if you have saved up for a holiday do not waste your money here coz I did and I'm now covered in bits from the bedbugg and £ 8000 pounds worse of 😫. And just one one more thing if you choose not to take my advice then that's up to you but please pay for a safe because things go missing from you room all the time people where telling me that they had money iPhones laptops cameras clothing and aftershaves and perfumes stolen out of there rooms NOT GOOD. Sorry if you have booked already but if you haven't please stay away.

  • Evaszegedrol : Calgary, Canada
DREAMVACATION

We spent 2 weeks here from July 14 - July 28/2017. Our room was #1431 (B8) , approximately 5 minutes walk from the main pool area. Beautiful , lush greenery. A little outdated, but well kept, clean resort. Landscaping is lovely. Room was standard, but satisfied everything we were looking for. The only thing we wouldn't have minded is a coffee/tea maker. Standard rooms don't come with it :( . Beach was good, no complain.Staff very friendly, helpful in most cases. Food was great and plentiful. Italian restaurant was a bit disappointment . Food was good, but very limited choices on the menu. Would happily come back !

  • Funtimes39 : Toronto, Canada
Vacations

Visited this Hotel twice. But each time it gets worse. This was by far one of the worse locations I have visited not only for the Beach but the hotel itself. They allow large volumes of Dominicans in on the weekends. They really have no respect for anyone vacationing. They overtake the pools restaurants and bars. Barging in and clearing out the food unbelievable. It almost like survival of the fittest. They look down on other tourists giving impressions that everyone is lesser and they deserve priority. The beach washed out some of the palm tree rooms were exposed due to high tide and wind conditions. Dark sand on the beach the large sand bags off the beach are not visually appealing as a matter of fact look disgusting.Food was ok but again you had to act like an animal to get into the crowd to get your food. Will not be returning and would not recommend.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 1 a la carte dinner per specialty restaurant/week w/reservations
  • 24 hr snacks & beverages
  • Unlimited Domestic drinks
  • Mini-bar (beer, soft drinks & water only)
  • Free admission to the disco (Local drinks included)
  • Daily activities program
  • Nightly entertainment
  • Free Wi-Fi in lobby
  • 1 hour per day of selected non-motorized water sports
  • Snorkeling
  • Kayaking
  • Catamarans
  • Windsurfing
  • Sunfish sailing
  • Boogie boards
  • 1 introductory scuba-diving lesson at the pool/person/stay
  • Tennis
  • Badminton
  • Basketball
  • Volleyball
  • Soccer
  • Mountain bikes
  • Aerobics
  • Mini golf
  • Disco, drinks included
  • Pueblo Principe Bar & The Pub
  • 940 rooms in 76 two-storey villas and 11 three-storey buildings.
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, Mediterranean and Japanese, dress code & reservations required
  • 24 hr snack bar
  • 6 bars including Beach bar, Swim-up bar, Karaoke terrace bar
  • Disco
  • Convenience & gift shops
  • 4 Pools
  • Children's pool
  • Mini golf
  • Tennis courts
  • A range of watersports
  • Basketball
  • Exercise room
  • Aerobics
  • Soccer
  • Merengue lessons
  • Scuba Padi Dive clinic (fee)
  • Horseback riding (fee)
  • Casino
  • Beauty salon (fee)
  • Wi-Fi in lobby

Hotel Rooms include:

  • 1 king or 2 single beds
  • Air-conditioning
  • Mini bar
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Satellite TV
  • Full bathroom
  • Hairdryer
  • Balcony or terrace

Kids Deals - One child 2-12 stays & eats free when sharing a room with 2 adults and existing bedding. Second child pays special kids rate. Max 2 kids.

For the Kids - Kids 4-12 can enjoy supervised Kids' Club, wading pool, playground, and playroom. Babysitting service available (fee).

Pueblo Principe - A Dominican style village located at the hotel entrance (fee).

Honeymooners - Receive a bottle of rum or tequila and fruit basket. Wedding certificate required. Maximum 6 months after the wedding. Request at time of booking.

Wedding Bonus - Wedding packages available, please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Bahia Principe San Juan
    Puerto Plata,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Bahia Principe San Juan
Ctra. Gaspar Hernandez - Rio San Juan, Km 18, Rio San Juan Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.