Grand Bahia Principe San Juan
- What's Included
- All Inclusive Features
This is a great family resort, quite far from Puerto Plata, but worth it once you arrive as this is a full featured, self contained complex with all the amenities you need. The beach is not as nice, but the pools are fantastic. The food and service was excellent.
The service was outstanding, food was excellent and entertainment great. The resort is a bit dated (especially the gym, where I think the elliptical machines was made in the 70's!) but the service, food and drink make up for it. If you are expecting a 5-star resort with royal pampering this isn't the place for you, but if you are looking for a relatively cheap get-away where you can relax by the pool with a drink and full belly this is the place for you.
Rooms were okay (had to use bug spray) and could use a refreshing.Food was okay not bad but not great. Resort layout was nice.Beach is less than desirable. Bus ride is 2+ hours and you are in the middle of nowhere.Staff were not overly friendly. Didn't matter whether you tipped or not. They seemed uninterested. Drinks were watered down and never made as asked.Overall it's an okay experience but not higher than a three star.
We have been to many resorts around the Caribbean from 5 stars like Sandals and Secrets to 4 stars like RIU's and Barcelos and many in between this is the least impressive resort I have ever been to. If your budget is around $1500..or less.. per person there are many other newer resorts where you can get more bang for your buck.. I have never been to Cuba so I cannot speak to that... This resort is old and is reflective in the rooms very outdated. You actually have to carry a regular key around for the room door. They nickel and dime you for having to rent a safe and pay for Wifi if you want it outside of the Lobby. If you want to snorkel you can't here as the water is murky. We came during March Break which was a BIG MISTAKE as there were hundreds of teenagers everywhere and behaving as Drunk teenagers do, they actually overbooked and were asking families if they wanted to move to another resort. Keep this is mind if ever booking during this time!The food was okay, plenty of selection, the staff for the most part pretty friendly, the grounds were clean and the best thing was that it was hot and sunny everyday! I would not return and not recommend it unless you got a really good deal! The basic rule is you get what you pay for!
We are on our way back from a fortnight at this hotel and we did have a good time. We visited the same hotel 4 years ago and experienced the youth Canadian Spring Break holiday then! For a couple of years Thomas Cook noted on their website that the Hotel would have an influx of students but nothing has appeared for a while. They were there again this year taking over the pools, drinking and shouting. Language around the pool was also disgusting - especially when there were families around. They were not to be served alcohol but they got around it somehow. However we did not allow this to spoil our holiday (honestly) and we had a lovely time. The food and drink on offer is good. The Asian, Italian and French restaurants are highly recommended. Rooms are kept clean and staff are friendly. We spent one day on the beach as my husband was bitten to death. Beds are plentiful around the pool. Eduardo in the main restaurant and Javier at the Bar were always smiling and happy to serve. My husband also opened his leg when the steps from the pool gave way and he cut open his shin quite badly. Staff were attentive and Bernard our Thomson Rep was apologetic that this had happened. An accident report was filed and we received an email from Thomson within a few hours. Not sure if we would go back - well not in March during Spring Break anyway!!
We stayed at the hotel from March 7th-14th. Do not form an opinion on the negative posts here. Some people you can never please. We had a great vacation! Our room was clean and our maid was wonderful. Lots of variety in food, fresh grilled chicken, pork, ham. Fresh fruit and great breakfast and lunch. Food was very good. We ate at all 3 ala carte restaurants, all were very good.The staff was amazing and always ready to help, never a problem getting drinks at the bar. Entertainment was great each night we were there. The best Michael Jackson Show I have ever seen! Never a problem getting chairs in the morning at the pool or beach, they have many. We were there when a bunch of graduates came for March Break (S trip). They were having a great time and it did not bother us. Makes me happy to see others happy. I expected to have teenagers booking during March Break. The hotel also offered an upgrade to another hotel to anyone who wanted to leave. We loved the vacation and will be back. Have fun to all that go!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 1 a la carte dinner per specialty restaurant/week w/reservations
- 24 hr snacks & beverages
- Unlimited Domestic drinks
- Mini-bar (beer, soft drinks & water only)
- Free admission to the disco (Local drinks included)
- Daily activities program
- Nightly entertainment
- 1 hour per day of selected non-motorized water sports
- Sunfish sailing
- Boogie boards
- 1 introductory scuba-diving lesson at the pool/person/stay
- Mountain bikes
- Mini golf
- Disco, drinks included
- Pueblo Principe Bar & The Pub
- 940 rooms in 76 two-storey villas and 11 three-storey buildings.
- 1 buffet restaurant
- 3 a la carte restaurants: Italian, Mediterranean and Japanese, dress code & reservations required
- 24 hr snack bar
- 6 bars including Beach bar, Swim-up bar, Karaoke terrace bar
- Convenience & gift shops
- 4 Pools
- Children's pool
- Mini golf
- Tennis courts
- A range of watersports
- Exercise room
- Merengue lessons
- Scuba Padi Dive clinic (fee)
- Horseback riding (fee)
- Beauty salon (fee)
- Internet (fee)
Hotel Rooms include:
- 1 king or 2 single beds
- Mini bar
- In-room safe (fee)
- Satellite TV
- Full bathroom
- Balcony or terrace
Kids Deals - One child 2-12 stays & eats free when sharing a room with 2 adults and existing bedding. Second child pays special kids rate. Max 2 kids.
For the Kids - Kids 4-12 can enjoy supervised Kids' Club, wading pool, playground, and playroom. Babysitting service available (fee).
Pueblo Principe - A Dominican style village located at the hotel entrance (fee).
Honeymooners - Receive a bottle of rum or tequila and fruit basket. Wedding certificate required. Maximum 6 months after the wedding. Request at time of booking.
Wedding Bonus - Wedding packages available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe San JuanPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Ctra. Gaspar Hernandez - Rio San Juan, Km 18, Rio San Juan Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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