Grand Paradise Playa Dorada
- What's Included
- All Inclusive Features
Our OpinionGood value for what you pay. The Grand Paradise is one of the better 3 star resorts in Puerto Plata. Watch out for the Loft Attic rooms as they are small and up a spiral stair case. If you're watching your budget, this is a good choice.
Location: In Playa Dorada complex, on the beach, a 10 minute drive to town and 20 minutes from the airport.
The hotel was really clean and well maintained. The food was good. The staff was nice especially the bartender at the beach which was always smiling, dancing and in a good mood. I was happy to get my drink at the beach from Carlos.
We stayed in a suite with a kitchenette - without any dishes, pots or pans or cutlery so it was mostly useless unless you brought your own. The room was ok but a bit of a hike on the 4th floor up and then up a set of inner stairs. The resort overall is in desperate need of an update. The kids were with us the entire time as the kids club hasn't been touched since 2009 - as evident from the drawings on the wall, the old supplies and the lack of staff. The entertainment was non existent.This is a resort for someone happy to tell sales staff to back off, and simply eat plain food, lay on the beach all day and drink beer. No frills. The pool is nice and the people -other tourists- are sketchy and everything costs extra. No wifi. No safe. And sales people lay it on thick. I wouldn't go back.
we were there from late march to beginning of april and no hot water for three days no security constant partying into early houres this fell on deaf ears of the staff requested to be relocated ...same nothing . The buffet didn't change for over a week same food every day this was a very disappointing trip and defenatly not worth the money we wont be back " ps both myself and my wife were sick for days from this resort.
I’ve just returned from an extended weekend at this resort, staying from Thursday April 13 to Tuesday April 18, with my husband. We booked Select Club, so my review will be based on my experience with this upgrade as we spent very little time outside of this exclusive area.Upon arrival we were met at the lobby by a porter who took us to the reception area at the Select Club. Amenities that come at an extra cost outside of the select club package were included, such as wifi and a lock for the safe. Our room wasn’t ready (most aren’t ready until 3), but we were prepared for that and enjoyed the afternoon. The wifi worked well at the select club beach and pool areas, as well as in our room, however it was spotty in other areas. We booked just a general room. We were placed on the 3rd floor and had a balcony with a pool view (5302). The room was a little on the small side-it had a queen size bed, and no other seating, however we were happy with the balcony. The air conditioning worked much too well. It requires a key card to activate. We had been given 2 keys at reception, but there was a card in the slot when we arrived at the room so we never had to use one for this purpose. I’m not sure if this is now common practice or if it was a select club inclusion. The temperature control was on the wall, however despite the arrows, etc., it proved impossible to adjust the temperature beyond cool/heat, and on/off. The A/C ran almost constantly if left on, and would drop the temperature to under 15 degrees Celsius. We got in the practice of letting it run during the day, and then turning it off at night. By morning the temperature was around 22 degrees. The room was clean, and our towels were replaced daily. The mini fridge was stocked with water, soda, and beer. We left a note in the fridge with a tip indicating what we would like, and each day after that we were stocked with our preferences. We also tipped the maids. The Select Club area, known as “COOEE”, was amazing. It had an infinity pool, which faced the beach, as well as its own bar and reception. I have been at other resorts and paid to upgrade to a VIP area only to find that all guests could access the amenities that were supposed to be exclusive. This was not the case at this resort. There was a wonderful security guard at the beach (whose name I sadly didn’t get) who would keep chairs dry and free of sand, etc., and would politely tell guests without the select club bracelets that they could not be in the area. At night another guard would check bracelets of guests coming in to visit the bar area. The reception area always had snacks, etc. ranging from pastries to small sandwiches and salads, and Janett and Danareys who staffed the area were always friendly and helpful. There was a menu of wraps, salads and sandwiches that you could order from the bar as well, and staff would come to the pool and beach area to take drink orders (Juan and Jesus-wonderful service). Most of the bartenders, with the exception of Willy, were fine. They did their jobs, but were not very friendly or outgoing. They certainly were never rude, I just didn’t feel that they added to the experience. Willy was great., and a true jack-of-all-trades (he also acted as porter). I believe the difference when booking was about $200/person, however we overheard that it would cost $75/day to upgrade once there. When you factor in the other costs (wifi, lock, etc.), select club was well worth it. The beach is very nice and well maintained. The surf is a little rough on the COOEE side, and a little calmer on the other side (the resort sits on a natural point). We were able to walk for kilometres on the beach each day. The pool at COOEE was clean. We saw no floating debris, nor was there any discoloration.For food outside of COOEE, there’s the buffet and snack bar. We didn’t visit any a la carte restaurants, so I can’t comment on them. We usually got a late afternoon snack from the snack bar each day (burgers, fries, tacos, etc.), which we would take to our chairs on the beach. I’m vegetarian, so my review of the food is through that lens. My husband is not, and he fared better than I did. I found the breakfast buffet (6:30-10:30) had the most options for me. My husband enjoyed the omelette station. Lunch (12:30-2:30) and dinner (starting at 6:30 p.m.) usually had the same options, with a couple of different pastas, 3 sauces, some vegetables (usually boiled), and beef, chicken, and fish. For me it wasn’t that great, and a few times I skipped the buffet at lunch and dinner all together, choosing to visit the snack bar or graze at the COOEE reception spread. For entertainment there are nightly activities, although we didn’t participate so I can’t comment. Above the bar that’s open latest (until 1 a.m., I believe), there’s a games area with a couple of pool and foosball tables, table tennis, and connect four. We visited that bar one evening and to say that the drinks were undrinkable would be generous. They were by far the most disgusting things we had ever tasted. I’m not sure what liquor they use outside the COOEE area, but it was awful. After that we stuck to the bar at COOEE.All in all, we had a good experience. I’m on the fence about whether I would return; the amenities at COOEE were amazing, but the food and bar staff (except for Willy) were not as good. If I do go back I would only stay in a select club room. My only experience with the resort outside this area was using the bathroom before getting on the bus to the airport, and it was disgusting. For me, it was well worth the small additional charge to access the select club area.
I don't have one complaint about the resort itself,food was great,kids club was great and room was perfect and staff was friendly. I am a single mother and travel alone quite often with my kids. A staff member took a liking to me right away when we arrived and came and found me everyday,he even went to the kids club to ask my kids where I was if he couldn't find me. I was clearly not interested and he still wouldn't leave me alone. I didn't complain at the resort but I am now. His name was Milford and he worked there as a photographer. It's one thing to bother me,but going to my kids to find me was uncalled for. It's sad that this happened because I would return there as a guest but this behaviour might change my mind.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Domestic drinks from 10:30am - 1:00am
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 436 rooms
- 1 buffet restaurant
- 2 a la carte restaurants (Italian, Local, Grill/BBQ)
- 5 bars including swim-up bar
- Free form pool
- 18-hole golf course nearby
- Lit tennis court
- Internet (fee)
- Grocery store
- Scuba diving nearby
- 1 double or 2 twin beds
- Cable TV
- Full bathroom
- Same as above
- 2 double or 2 twins
- Living area
- Same as hotel rooms
- 2 doubles or 2 twins
- Living area and balcony
- Cozy loft access by spiral staircase with 2 single beds
- Private bathroom is in a separate adjacent room
- Max occ. 2 persons
For the Kids Kids 4 to 12 enjoy supervised activities daily at the Kids Club, babysitting service (fee), playground, kids section of main pool.
Wedding - Wedding packages available, please inquire for details.
Senior - Discounts are available for seniors 58+ years. Must have ID at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Paradise Playa DoradaPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Complejo Playa Dorada P.O. Box 337, Puerto Plata 332 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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