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Grand Paradise Playa Dorada

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Our Opinion
Good value for what you pay. The Grand Paradise is one of the better 3 star resorts in Puerto Plata. Watch out for the Loft Attic rooms as they are small and up a spiral stair case. If you're watching your budget, this is a good choice.
Overview
Surrounded by splendid tropical gardens, this hotel is ideally located on Playa Dorada beach a short walk from shopping centre and the Robert Trent Jones designed golf course. Known for its superior amenities and top-notch staff, the Paradise also offers great food and uniquely designed accommodation. The hotel's eco-friendly design comprises a cluster of Caribbean-Victorian two-storey buildings with white-tile roofs and latticed balconies.

Location: In Playa Dorada complex, on the beach, a 10 minute drive to town and 20 minutes from the airport.

tripadvisor Traveler Reviews
  • Lisa M :
Upgrade to Select Club a must!

For the extra money it cost to upgrade to Club Select it was well worth it. We felt like royalty from beginning to end of our one week vacation in March 2017.The flight arrival time was excellent and we arrived mid afternoon. The trip from the airport was only 20 minutes. We were taken to a private area to check in where we were handed cool face clothes and drinks to refresh. Demaris was very knowledgeable and friendly, as she gave us our all inclusive bracelets made from soft string and a piece of coconut shell. Very cool! Miguel happily took all four of our bags to our third floor ocean view room. We were very happy with our room everyday. Plenty of towels and face clothes. Free WiFi and free safe in the room. The bed had a very comfortable pillow top mattress and quality sheets, pillows and duvet. Sooo nice!The area for Club Select, COOEE, included a gorgeous infinity pool, a private bar stocking high end alcohol and bartenders that were excellent (Willy, Ramon, Juan, Julio and Fausto). Three times a day the reception area had a huge spread of appetizers and finger foods. You could also order from a menu any time. The staff is happy to bring you anything. I had a delicious club sandwich for lunch one day.A nice perk of this Club Select is that you have free WiFi everywhere; room, pool or beach. The beach is a stone's throw away from our loungers at the pool. I have never seen a beach as beautiful as this one. Not a rock anywhere. Pure sand as far as you can see or walk. As you walk out in the water, no seaweed or rocks, and very warm water. There were resort licensed vendors on the beach, but we did not mind them a bit. If you said No thanks they walked away. We talked to several vendors who were extremely friendly, and easy going. It was actually very convenient to have them come to you. We bought two beautiful beach towels, and a pretty coconut wind chime. There were also security guards in our area who were very friendly and helpful.The whole resort is not huge. We walked through the main pool area every day. There was a group of several hundred S-Trip students there and I believe that might have ruined our trip if we hadn't had our little sanctuary in COOEE. The main buffet was always plentiful and busy. There is also a separate sandwich bar which had made to order panini like sandwiches that were very tasty. There was also a separate pizzeria that had a wood fired oven and good pizza.The Italian a la carte, Michaelangelo, was very nice, except for the bathroom which was very old and rundown. The only other a la carte was The Grill which was not great.Overall this resort is really not that special, UNLESS you upgrade to Club Select, which you defititely should. Like Night and Day. I would definitely go back. Again and again!

  • gareth d :
Amazing

The staff is great, we arrived early and the reception was very good. they gave me a very nice room on the 4th floor very comfortable. Felix was very helpfull and friendly.The foos was amazing, we have a lot of choices everyday. also the michelangelo restaurant was perfect. Pros : Too many vendors on the beach but the are also working and stop with NO.The views on this site are wonderfull.We are coming back !

  • HeatSeeker : London, Canada
Enjoyed our 2 weeks at the Paradise!

We stayed at the Paradise 2 weeks out of 3 weeks we stayed in the Puerto Plata area in February/March 2017. I have stayed at many all inclusive resorts over the years (as my reviews can attest to) and in my opinion the resort is reasonably good for a 4 star and is in a wonderful location with many activities nearby.The beaches are beautiful and diverse with 2 ocean accessible beaches on either side and a coral outcropping beach area in the centre. The beach and ocean were clean and gorgeous. The only downside is that there are no palapas which I found odd. There are palm trees providing shade in some areas (mostly on the side beside the Ventana resort) but the big beautiful beach on the left (facing the ocean) could really use some palapas for shade. You can walk for miles in either direction on the beach so if you like beach walking like me you will love the beaches. You can actually walk into Puerto Plata on the beach if you want but I would recommend if you do that you bring flip flops or water shoes because there are undeveloped areas with glass and debris along the way.The food was consistently good at the buffet, the snack bar, and the pizzeria. We also enjoyed the steak restaurant. All of the restaurants except the Italian were open air with lovely views of the ocean.This resort is in a great location - close to the airport and very close to Puerto Plata and only a couple of minutes walk to the Playa Dorada mall and golf course. We went into Puerto Plata several times. Taxis from the resort are a bit expensive but if you walk to the road you can get a taxi for cheaper or take public transportation (carro publicos or gua gua vans) which is dirt cheap. You can also walk to Puerto Plata either by road or beach in under an hour. If you go into Puerto Plata I highly recommend you stop for lunch at Big Lee's casita on the Malecon - best fish and chips ever!The pool and very large "hot" tub at the resort are nice. The hot tub is surrounded by beautiful flowers. The "hot" tub actually did warm up quite a bit and it was lovely and relaxing sitting in the sun with the jets in the 30 plus degree weather. The rooms at the resort are a mixed bag and for us involved the biggest problems initially. First they tried to put us in an "attic room" - strange rooms on the 4th floor requiring a climb up a tight circular staircase from the third floor that had no balconies(!). I would have moved resorts if they insisted I take that room. When I complained they put us in a room on the 3rd floor overlooking the tennis courts. Although the room was updated it was small and had a number of issues. The worst problem was that the toilet plugged constantly and they couldn't seem to fix it. Also, the phone didn't work, the tv didn't work at first, the smoke alarm fell from the ceiling (they fixed it), and the sliding door didn't lock (not a big deal on the 3rd floor). We had great weather the first week and didn't spend much time in the room but the multiple issues were a little annoying. I had pre-booked ocean front for the second week and was able to upgrade to a suite at the last minute before I moved for a reasonable price. What a change! We had a beautiful large suite with a living room, kitchen, and bedroom with king bed with a large terrace overlooking the ocean for the second week which turned out to be a real blessing because there was a lot of rain that week. There were no issues at all with this room. It was absolutely worth it to upgrade to ocean front and to a suite. The views were amazing and the sound of the waves was so relaxing. Our suite was on the 1st floor but the 2nd floor suites likely have even better views.The third week we moved to the Casa Marina Reef in Sosua which is owned/operated by the same company as the Paradise. If you're staying for 2 weeks you may wish to consider a week at each resort for different perspectives - we really enjoyed it.I would return to the Paradise but would book an ocean front suite in advance to make the most of the resort. Make sure to reserve the type of room you want when you book or you may be disappointed. (We tried to upgrade during the 1st week and nothing was available.) Please remember the Paradise is a 4 star and so some of the little extras you get with a 5 star aren't available but for me the ocean front suite on the wonderful Playa Dorada beach more than made up for it!

  • binder0 : Brampton, Canada
Great trip

The staff is great here. Quenepa and yancarlos are great with the guests and entertaining everyone. The food and service is great. I would recommend this place. Quenepas donkey noise amuses everyone. Love it

  • teamstef : Montreal
Basic but ok hotel for the price but will never go back

To start off, I was there for 10 days. After 3 days, about 400 teenagers from Toronto arrived and turned the experience horrible for all the other guests. I would say they were ranging from 15-19 years old, had no respect for anyone else, no manners, no class and acted as if the resort was their own big private party. Screaming in corridors in the middle of the night, during the day, banging on doors, invading the pool and discotheque. I'm not the type of guy who freaks out about kids having some fun but those Toronto kids acted as if they didn't know how to party without acting like animals and I feel I'm not being nice to animals. Talking with one of their "supervisors", another hotel nearby accepted them once and will no longer take them in again. Grand Paradise, it seems, had taken them in last year, they acted like animals and the hotel took them back this year. That's where I have to become critical of the hotel. Also, there was a travel company for the students, with staff to manage them (I believe the company is called S-Trip) and that staff was barely older than the kids and didn't care much about the kids behaviors. Under-aged extreme drinking, drugs and probably lots of other things I wasn't witness to. Toronto parents who sent their kids there probably thought they would be supervised. Not the case! Enough about the disrespectful, horribly behaved kids from Toronto! Let's get back to the hotel.The facts that the hotel took the kids (it seems for a second year) is mistake number 1! The normal clientele for the hotel is fairly old. What do you think will happen to the rest of your guests when you take in about 400 teenagers on spring break? We had to switch rooms 2 times to finally find a room that had less screaming kids around. The staff at reception didn't care much about the behavior of the kids and acted as if the other guests who were complaining (and there were many of them) were the problem! Also, there is a lot of security staff walking around the resort and that staff didn't care either about the horrible behavior from those kids and the impacts on the rest of the guests. We basically couldn't use the pool for the 7 days they were there because they invaded it all day. We also couldn't go to the discotheque for the same reason. Taking out the teenagers and the horrible management of the situation, they helped to create, by the hotel staff, the hotel itself is ok. It’s a little dated but if you don’t go in expecting luxury, you’ll be fine. The food is good at the buffet, which has a great view of the beach. Food a little redundant but it’s an inexpensive all inclusive. The “a la carte” restaurants are ok although I wouldn’t recommend the Italian which has way too much cheese and very little flavor. The beach is great and there are plenty of chairs to go around so you don’t have to get up at 6 am to go reserve a chair. But there are a lot of peddlers on the beach and, even you have your eyes closed, they will make noise with their marraccas or ask if you want a massage or if you want to buy something. You better have a very deep sleep if you hope to be able to sleep on the beach. The hotel should really find a way to manage the peddlers on the beach. Fight, or pay more, to not have a room on the 4th floor. I don’t know who thought out the plans of that floor but it was a very bad idea. Other than at reception and security, the staff was nice. I’m not the onsite activity type but they are limited. You go there to relax. Non included activities on the beach, such as sea-doos, kite surfing, etc, are very expensive. And for Mojitos fans, you will be disappointed, they don’t make real mojitos. The pool seems nice although I barely got to go. Note that there is only 1 pool, unless you pay for the VIP package. And the hotel has staff on site that are very harassing trying to sell you their packages. They don't seem to understand the words "no thanks" and can't remember your face even if you told them no before.I probably would have given a rating of average if it weren't for the 400 Toronto teenagers and the horrible management of that situation by the hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • Domestic drinks from 10:30am - 1:00am
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Tennis
  • Bicycles
  • Volleyball
  • Aerobics
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • 436 rooms
  • 1 buffet restaurant
  • 2 a la carte restaurants (Italian, Local, Grill/BBQ)
  • 5 bars including swim-up bar
  • Free form pool
  • Jacuzzi
  • 18-hole golf course nearby
  • Lit tennis court
  • Internet (fee)
  • Grocery store
  • Scuba diving nearby
Hotel Rooms include:
  • 1 double or 2 twin beds
  • Air-conditioning
  • Cable TV
  • Full bathroom
Superior Rooms include:
  • Same as above
  • 2 double or 2 twins
  • Living area
Junior Suites include:
  • Same as hotel rooms
  • 2 doubles or 2 twins
  • Living area and balcony
Loft Attic Rooms include:
  • Cozy loft access by spiral staircase with 2 single beds
  • Private bathroom is in a separate adjacent room
  • Max occ. 2 persons
Under 4 Stay, Play & Eat FREE - Just pay a special airfare when sharing a room with an adult. Kids 4-12 pay a special child's rate.

For the Kids Kids 4 to 12 enjoy supervised activities daily at the Kids Club, babysitting service (fee), playground, kids section of main pool.

Honeymooners - Receive a fruit basket and a bottle of rum. Request at time of booking, requires proof of marriage.

Wedding - Wedding packages available, please inquire for details.

Senior - Discounts are available for seniors 58+ years. Must have ID at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Paradise Playa Dorada
    Puerto Plata,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Paradise Playa Dorada
Complejo Playa Dorada P.O. Box 337, Puerto Plata 332 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.