Grand Paradise Playa Dorada

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Our Opinion
Good value for what you pay. The Grand Paradise is one of the better 3 star resorts in Puerto Plata. Watch out for the Loft Attic rooms as they are small and up a spiral stair case. If you're watching your budget, this is a good choice.
Overview
Surrounded by splendid tropical gardens, this hotel is ideally located on Playa Dorada beach a short walk from shopping centre and the Robert Trent Jones designed golf course. Known for its superior amenities and top-notch staff, the Paradise also offers great food and uniquely designed accommodation. The hotel's eco-friendly design comprises a cluster of Caribbean-Victorian two-storey buildings with white-tile roofs and latticed balconies.

Location: In Playa Dorada complex, on the beach, a 10 minute drive to town and 20 minutes from the airport.

tripadvisor Traveler Reviews
  • tursoippk : Acton Vale, Canada
Hell

The Grand HELL - this is the real name of this hotel. 1 week i the hell!!! Disgusting old room and non good cleaned, towels was changed only 2 times, the sheets never, one tiny tube of shampoo for a week for two people. Service in the lobby terrible. In the restaurant was always dirty tables, had himself clean and look clean knives and forks.Hotel 2 stars !!! The only think is really excellent - the beach and the sea (white sand and very clean water), but it is not merit the hotel it is nature.

  • Alla299 : Mississauga, Canada
A very picturesque resort!

We are a family of 4, spent last week at this hotel.Our room was very clean and convenient.We asked for smoke -free room and we were given the one, but on the first floor somebody heavily smoke frequently and we couldn't enjoy the balcony fully. The buffet offered various assortment of the very delicious food and we enjoyed it a lot.The staff was very friendly and helpful in many ways.The gardens are well maintained and have a great variety of plants.It was a quiet haven until Friday, when a group of local people moved in for a weekend. They screamed and yelled day and night until 2-3 a.m. without any reason and the administration didn't do anything about it. Basically for 2 nights we didn't sleep at all. After they left on Sunday, we went to swim to the ocean and when I was in the water, I realized that I'm literally swim in a big pile of garbage, which included the packaging from chips, cookies and papers from water bottles. That was a disgusting feeling left in my memory about this beautiful settings and people who made it look like a landfill.We choose this hotel because on the website and travelling brochure was said that this is a family place, good for kids. Our kids are 8 and 12 years old and had nothing to do. There are 2 pools on the property- one is for children ,I'd say up to 6 years old, very shallow, and another one was for adult, without guard supervision. We couldn't use them both. Kids club was for kids,again, I'd say up to 8 years and younger, so we had to stay with our kids all the time.I would advice parents with kids 8-12 years old look for another hotel with more amenities for older kids. As for small kids up to 6 years, I think this hotel is suitable.We were in resort on the last week of November with the heavy rain almost every day.2 days in a raw we stayed inside our room because the hotel is in lack of covered area in case of rain.The only covered area was near a bar,but was always full of drinking and smoking people and is not a right place to spend with kids. So , they stayed inside our room most of the time.The night entertainment was held only once, every other day, due to the rain, it was in a bar and we didn't go there with kids.Overall, I would say,this is not exactly a family friendly resort.I would return to this resort but without kids.

  • jaemar01 : Toronto, Canada
Decent hotel; Great staff!

My partner and I visited this hotel from Monday, November 21 to Monday, November 28th.We were a bit disappointed when we first arrived, because the current hotel does not match the photos that are being used to advertise the resort. In addition to the initial disappointment, the reception did not have our reservations waiting at the front desk. We were asked to sit and wait until they checked everyone else. My partner was angry and demanded that our reservation be resolved immediately without the wait.The Manager was called, and our reservation was found (in the back office?). We were assigned a room, and happily went to get settled. That was short-lived due to the extremely strong smell of paint in the room; my partner got an instant headache.We tried to call the reception to request a room change, and some assistance with our luggage, but the phone was out of service. We had to walk back to the reception, and walk back (twice) to get a second room.Whew! Finally we were able to get settled in a decent room that was relatively close to the reception, and facing the swimming pool.The room was very clean! The presentation was very welcoming and inviting. We were pleased with our room, although the phone was out of service and a light fixture was not working in the bathroom. We decided to settle and enjoy our stay.The hotel is located in a "hotel village"? It's in a gated community with many other hotels, but is only 15-20mins drive from the airport. This resort doesn't have a very appealing entrance - there is nothing "Grand" about it. At a glance, I found that the neighbour Sunscape was a lot better with a welcoming entrance.Pros:Hotel staff are amazing! What a lovely bunch of people!Daniella from the Hibiscus buffet remembered my name and called me by name everyday we ate there. By the 2nd or 3rd day, servers knew the exact drink order and would bring it without asking. Just fantastic!Yuberti, Walter, Don Carlo, Bombom, Edison were the highlight of our trip. They are Entertainment staff and socialized with us at breakfast, lunch, dinner, nightly shows, and made our trip a lot more enjoyable.Resort looks somewhat updated (glass balconies, white paint, etc)Very good food! - They had a seafood night with lobster, shrimp, calamari, octopus, etc- They had a somewhat chinese/fuzion night as well, with noodles, sushi rolls, stir-fry, spring rolls, etc- Breakfast was relatively the same every morning eg. yogurt, fried cheese, pancakes, etcCons:Entertainment staff have no plan or schedule for rainy days. Beach is not well maintained; there was a lot of debris immediately in-front of this resort. We walked daily on the beach and would often see staff from other resorts raking and cleaning, but we never saw this at Grand Paradise.The resort does not offer a gym. We were told that as guests, we would have access to a facility next door, but we were shocked to learn that it is accessible at USD$10 per hour! Ridiculous! Be prepared to be harassed while on the beach! They have hundreds of regulated vendors wearing blue or white shirts selling different products and/or services. As soon as one walks away, within 2 mins there is another trying to sell. It became such a nuisance that we tried to avoid laying on the beach and did so by the poolside instead.Casino? The website advertises a casino on the property, but it was closed during our visit. There is a casino on the main road about 5mins distance next door to the Iberostar hotel. It also has a disco/nightclub.Overall, I would say this is good for a budget vacation. Puerto Plata offers eco-tourism options and nothing luxurious. The country had extensive rain before we arrived, and some while we were there, so the Micheal Angelo restaurant was closed due to it being flooded. It was temporarily relocated to the Edens Restaurant, but we did not have a good dining experience. There are many adventures here in Puerto Plata!We did the City Tour with Cable Car - great view of the City once you get to the top!We also did the Puerto Plata Runners - Dan Marino was a fantastic tour guide!There is also a plaza that's literally 2mins walking distance where you can get a lot of great deals on gifts and locally made items!

  • PhiFra45 : Cape Coral, Florida
Hotel during Crew layover

Upon arrival of cab from Airport FBO, I was greeted curbside and assisted to the Front Desk where the staff quickly sorted out my extended dual reservations.I had an Oceanview room with balcony overlooking one of the beaches.The staff was very curtious and all spoke English and would answer any questions I had.Would strongly recommend this resort for business or vacation.

  • fritze1688 : Toronto, Canada
A week well spent in the Dominican!

We came to the Grand Paradise for a wedding, so it was not a place I was aware of or would have picked myself. The grounds are really beautiful and the rooms have been updated, well maintained and have great air conditioning. For the most part, the staff was wonderful! Very accommodating and friendly, however, I felt the need to tip everyone, as if it was expected. I did feel the resort lack some of the things I have come to expect from an all inclusive resort. This is not a big, fancy hotel, in fact, I would say its more authentic. The food was really sub-par and boring. There is only one place to eat (unless you go a-la-cart) and the buffet was boring and lack-luster. Even the food in the A-la-Cart was nothing to write home about. The resort also did not have a lot to do. There is only 1 real pool and the swim up bar was hardly ever open. There are no additional beach activities or kids club, and the night life was lacking. The disco was only open on 1 night of my stay, the casino was closed, and the night time performances were not well publicised. Also, the wifi is not great at all, having the best service in the lobby. I was unable to get any data on my phone, so this is something to consider if you can't go off the grid. Overall, this hotel is good value for the money, but I would suggested spending a little bit more and staying somewhere nicer!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals daily plus snacks
  • Domestic drinks from 10:30am - 1:00am
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Tennis
  • Bicycles
  • Volleyball
  • Aerobics
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • 436 rooms
  • 1 buffet restaurant
  • 2 a la carte restaurants (Italian, Local, Grill/BBQ)
  • 5 bars including swim-up bar
  • Free form pool
  • Jacuzzi
  • 18-hole golf course nearby
  • Lit tennis court
  • Internet (fee)
  • Grocery store
  • Scuba diving nearby
Hotel Rooms include:
  • 1 double or 2 twin beds
  • Air-conditioning
  • Cable TV
  • Full bathroom
Superior Rooms include:
  • Same as above
  • 2 double or 2 twins
  • Living area
Junior Suites include:
  • Same as hotel rooms
  • 2 doubles or 2 twins
  • Living area and balcony
Loft Attic Rooms include:
  • Cozy loft access by spiral staircase with 2 single beds
  • Private bathroom is in a separate adjacent room
  • Max occ. 2 persons
Under 4 Stay, Play & Eat FREE - Just pay a special airfare when sharing a room with an adult. Kids 4-12 pay a special child's rate.

For the Kids Kids 4 to 12 enjoy supervised activities daily at the Kids Club, babysitting service (fee), playground, kids section of main pool.

Honeymooners - Receive a fruit basket and a bottle of rum. Request at time of booking, requires proof of marriage.

Wedding - Wedding packages available, please inquire for details.

Senior - Discounts are available for seniors 58+ years. Must have ID at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Paradise Playa Dorada
    Puerto Plata,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Paradise Playa Dorada
Complejo Playa Dorada P.O. Box 337, Puerto Plata 332 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.