Iberostar Costa Dorada
- What's Included
- All Inclusive Features
One of the most beautiful resorts in all of the Dominican. Top notch food, service, amenities, pools and rooms. The expansive buffet leaves nothing to be desired and overall, this is the best you will get in Puerto Plata. Recommended without hesitation.
Location: Beachfront, 25 minutes from the airport and 10 minutes from downtown Puerto Plata.
Stayed at the Iberostar 1st to 15th October, this was our second time to Pueto Plata, we went the same time last year but our first stay at Iberostar. Have to say we were not dissapointed. We travelled out of Gatwick on the Dreamliner with Thomsons, the rep upon arrival in the Dominican remembering us from the previous year, (no were are not trouble moaning holidaymakers!!!), last year the rep Sylvia was based at the hotel we were staying at, this year she was based at the Iberostar, her joking we were following her around. I had emailed the hotel prior to our stay asking for a room in a block near the beach (no we weren't looking for a free sea view upgrade just a room near the beach because we spend our time on the beach), a high floor, I don't like bugs!!! and one bed not two, they kindly acknowledged my request and said they would do their best. Check In was a bit of a queue, after a long flight and long day you just want to get your room, there wasn't a welcoming drink on arrival which would have been a nice touch which we had had before. It was HOT, and HUMID, but its the Dominican so what do we expect? We were allocated a room in block 7, each block has an ice machine on the ground floor, help yourself, ice bucket provided in your room, we were fairly near the beach, pool facing, (bonus) upper floor and had one bed, and the bed was so comfortable, plenty of pillows and cushions lovely sheets. So THANK YOU to reservations it was very appreciated, our room had air conditioning and a ceiling fan, the air conditioning is pre -set and apart from turning it off or on the temperature could not be individually adjusted, it was very much needed as the evening temperature rarely fell below 28 deg!!! The daily one 30 to 35 !!! It kept the room cool. There was a safe within the wardrobe (free of charge) and you set the code yourself, the wardrobe had plenty of hangers in it, the bathroom had a small bath and a shower over it, never a problem with hot water and lovely soft towels seemed to be changed daily, it also had a hairdryer in it .Ladies don't bother to take your own from the U.K., the voltage even with adapter means yours won't work, we also had complimentary toiletries, shower gel etc provided, but I always take my own, it had a large well lit mirror in the bathroom and also a smaller magnifying mirror that you could pull out, very much appreciated by my husband trying to get his contacts in and out at night!!!! A small tip every few days is much appreciated by the lovely ladies that cleaned our room and left lovely towel art too.There was also a fridge in our room that had soft drinks bottled water and beer, we ran out of diet coke a couple of times and left the empty bottle with a couple of dollars this was always topped up for us. There was also a coffee machine and a T.,V.,no idea if it worked we never put it on. The room was spotless, I suppose it was a bit dated, we could have done with a few more drawers but we don't go on holiday to sit in our room so it was fine for us. It had a nice balcony with seating we were top floor so had a thatched roof on our balcony. Be warned though, the hotel has no lifts so don't request upper floor if you can't or don't do stairs. The hotel is spotless, you don't see a bit of dirt, even the leaves are swept up!!! They have a daily army of staff, the most cheerful of disposition, the maids the gardeners the maintenance crew everyone who passes you says Hola, a few words of Spanish are accepted with smiles. It has a gym (really I'm on holiday) but it was busy we didn't use it but I believe it has free sauna and also treatments that you can book. There are also lots of trips and excursions that are available through both reps meeting and various people throughout hotel, we are boring, and don't do anything. We went to lay on the beach to chill out, to eat breakfast, lunch and evening meal, to enjoy some time out a pre dinner or lunchtime drink, to read our Kindles and enjoy the evening scene, we were not dissapointed. The main buffet restaurant was amazing, we had Joel as our waiter for our stay and he was amazing, thank you Joel, he knew we had coffee at breakfast that my husband had water and I didn't, that we drank water at night and that I had rose wine and my husband had white, he was unobtrusive and totally on the ball, I hope if we return to this hotel we will be lucky enough to have him again, we totally appreciated the service he gave us. There are also 3 specialty restaurants being a veggie although not a fussy one, we ate at the Mexican one once, didn't like it, didn't try the Brazilian as all meat no fish options, shame as other holidaymakers said it was great, my husband ( a meat eater) saying it wasn't fair to me, shame they don't offer an alternative fish dish in there, we ate twice in the Japanese, not going to spoil it for everyone GO, funny funny eve. We ate mainly in the main buffet restaurant,, I am not going to bore you with the choices suffice to say, amazing. Repetitive??? Well I suppose if you choose the same thing every time, but I could not begin to list the choices, suffice to say amazing, beautifully presented and a mind boggling choice. The egg station chef, at morning breakfast teaching everyone what their egg choice was in Spanish, I spent many a night when I couldn't sleep (time difference) reciting, duos webbos fritters !!!! (two fried eggs to you and me!!!!) Can I just say EVERY TIME we go all inclusive, I am ill ,I've tried everything to avoid it, supplements, avoiding the ice, the salads, living on chips, you name it , I've tried it to avoid it, no not through over indulgence or over consumption!!! I'm just ILL for at least 5 - 7 days,at this hotel I drank the drinks I had the ice, I ate the food, the salads and the fruit, (Im a veggie) I avoided the snack bar due to my stupid stomache and I WAS FINE, I was not ill once (YAY!!!!) The lovely chef in the buffet restaurant making me veggie pasta at night, well lunchtime too if I wanted it,, We were dissapointed during our second week ,the restaurant closed at lunchtime, but we had the use of the snack bar by the pool/beach, they also had show cooking on the beach, paella with a whole Lobster on each portion, not for me but if you wanted it amazing, then a Japanese show cooking lunch, dancing on the beach a few games if you wanted, the poor animation team doing their best with a hotel that was probably only 30% full Mon - Fri, great for us. The hotel did accept weekend guests, well they have to make a living, to be fair the weekend guests on the 1st weekend, it was a bit overpowering, they were a lively lot, but hey ho its their holiday too, less so the second weekend, but overall it didn't spoil our holiday. The beach was amazing, natural shade and also thatched umbrellas the seaweed continually collected up by the hardworking team that dealt with it every day,, more seaweed first week then second, there was also a lifeguard station on the beach and security on the beach during the day,probably the night too, the beach sellers that were there to guide the holidaymakers to their markets respecting that they could not approach beyond a certain point. There were numerous bars in the hotel, the beach bar,the swim up pool bar and the opposite side sit pool side, the snack bar, the main bars in the reception and the evening entertainment bar, you did not wait for service at any ,maybe a bit at weekends in the evening, but again there were waitresses an waiters taking your drinks orders at table, a small tip is appreciated, but if you chose not to tip it did not effect the service offered, we choose to. The entertainment team is greatly spoken about and personally appreciated, we didn't really use this so as much as they were a lovely friendly bunch and did get you up in the evening dancing we didn't partake of the days activities, so again can't comment. We enjoyed the amazing shows,so much work goes into them, really good entertainment, the hotel I think is the only one to have its own nightly live band, the kids having their disco bit at 8pm, one night no kids at hotel so the poor kids club aunties all by themselves, it was lovely watching the kids dancing tho,when they were there and also the shows the kids put on through the animation team and also the audience participation shows (brave funny people), fun evenings spent in comfortable surroundings with drinks, there was dancing afterwards the whole evening wrapping up at about 11.30 to midnight whereupon guests could go to the hotel disco (we didn't) but again drinks included. The drinks weren't English standard strength, but we've had a lot worse. and sparkling wine (Champagne as they called it) included and very nice, also baileys, again not as we know it, but do you know what? It was O.K., also coffees, all served with a smile. There was a nightly cigar station served by a lovely friendly lady (we watched, we don't smoke) We had a lovely holiday, thank you to everyone at Iberostar, we are definitely going to return next year. Couple of tips, Mozzies!!!! pesky things we used a spray nightly 50% deet brought from the B chemist on the high street, you flipping need it, we were ok some really suffered, we did not use Malaria tablets this year, we did use them last year. Take your suncream with you, it is crazily expensive out there, don't be fooled on a cloudy day you still need factor 20
The whole of the hotel looks picturesque our room was lovely and made to look lovely everyday and cleaned thourely the waiters or waitresses were very friendly and helpful the whole entertainment crew were amazing and made our holiday a wonderful and enjoyable experience especially Mr Capuchino always gave me a good laugh and could dance great but then they all could and had every one up.
The hotel has a great set of staff. The best staffer they have is Carlos. Made our trip worth while. As far as the amenities, it has a wonderful array of amenities. Enjoyed our time there with all that was offered. The rooms however wasn't as clean as I had hoped. There were some dirt in my sink and tub. But other than that the staff won me over. Again shout out to Carlos at the main dining hall. Thank you for everything.
At first I didn't know what to say about this place, I was kind of speechless. I have never been to am all inclusive before. The big thing about this place is the entertainment - and it is big. If a theater ever merged with a hotel this would be it. Every night there is some play or music, dancing in the center and hundreds of people gather to watch it. The food and drink is free and everywhere. You can literally gorge yourselves. I imagine it is much like being on a cruise ship. You see the same people everything u dine. The food is pretty good and the staff is very helpful. I found it a bit boring to just stay in the hotel with the same group of people all the time. The Dominicans do come on the weekend but I never noticed the rowdiness with food or the pool that others mentioned.
Our first venture to the Dom Rep and we chose the Iberostar because of the reviews and I have to say we were not disappointed it lived up to all our hopes and expectations Location is great and the beach is well cared for didn't use the free water sports but they are there for you. The food was of a really good quality and the variety was excellent. You must try the Japanesse whole experience was fantastic. The staff were all really friendly and I must give a special mention to Robert in the restaurant his attention to all his diners was first class.The entertainment team for which I am notoriously not interested in have to be the best I have ever seen in all my travels, the pool games and shows in the evening were great Special mention to 'sexy Papi' but really each and everyone of them achieved a level of engagement I have never seen, including a 'foam party' in the pool.In short I have no hesitation in recommending this hotel to anyone.We did have a problem with our room and were relocated within 3 hours without question!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited International brand drinks & beer from 9am-2am
- House wine included
- Boogie boards
- Tennis w/instruction
- Water aerobics
- Spanish lessons
- Daily activities
- Nightly entertainment
- 516 rooms in nine 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Brazilian, Mexican, and International, dress code & reservation required
- 3 bars
- 1 outdoor pool
- 2 lit tennis courts (fee)
- Fitness facilities
- Sauna & steambath
- Dive shop on-site (fee)
- Spa (fee)
- Beauty salon (fee)
- Free WiFi internet
Hotel Rooms include:
- 1 king or 2 twin beds
- Ceiling fan
- Satellite TV
- Sitting area
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 4 persons, no more than 3 adults
UNDER 13 STAY, PLAY & EAT FREE - Pay a special rate including airfare & transfers when sharing a room with 2 adults. Maximum 1 child. Discounted rates available for 2nd child. Inquire for details.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's pool. Babysitting service available (fee).
Honeymooners - Receive a fruit basket and a bottle of rum. Request at time of booking. Requires proof of marriage.
Wedding Bonus - Wedding packages available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Costa DoradaPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Luperon km 4 Marapica, Costa Dorada, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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