Iberostar Costa Dorada
- What's Included
- All Inclusive Features
One of the most beautiful resorts in all of the Dominican. Top notch food, service, amenities, pools and rooms. The expansive buffet leaves nothing to be desired and overall, this is the best you will get in Puerto Plata. Recommended without hesitation.
Location: Beachfront, 25 minutes from the airport and 10 minutes from downtown Puerto Plata.
First time out of the country and i was very very disappointed! This is the first review i ever wrote in my life so thats how you know i was very disappointed. I stayed at Iberostar for 6 nights on thanksgiving week for a wedding. We had a pretty big group of people at this resort. I would say about it was about a total of 30 people. The hotel from the outside was nice. The pool looked exactly like the pictures online. ROOM:The rooms were the problem. The room was the most basic room. It looked and smell like a Motel. like if we paid $20 a night. The decorative pillows that were on the bed smelled so bad. Almost like a wet dog. the bed sheets smelled like pee. The bed sheets were changed and it still smelled like pee so thats when we realized that the mattress must have pee on it because the sheets were changed. The comforter on the bed smelled and looked so old. our bathroom had a little mold. The shower curtain looked like it hadn't been changed. Last but not least the room was soooooooooooo humid!!! we slept on wet sheets every night. Our clothes was damp because of the poor ventilation they had in the room. I've been to places where the humidity is super high but never have i ever experienced something like this. Just to think we had to stay in this room for 6 nights, was depressing!!. At first my boyfriend and i thought maybe its just us but when we asked the other couples that we were with, they ALL were very unhappy and complained about the SAME THING!. FOOD: the food was also disappointing. very bland. lack of seasoning on everything. Thank God the bread didn't need any seasoning because thats pretty much what my boyfriend ate half the trip. The last night there, we made reservations for the Mexican restaurant and that was GREAT!. I was very happy we finally had good food.DRINKS: I could not believe how much the water down their drinks. I mean you were practically drinking water. the mixed drinks taste like "HUG" juice. DISGUSTING ! I asked for apple juice....... I GOT WATER WITH A SPLASH OF "apple juice". We did a few excursions and that was fun. Horse back riding was worth it. Paradise Island was Amazing. The full body massage was good also. I Will go back to DR but def not back to Iberostar.
We was a little apprehensive before coming of what to expect because of the amount of rain that the resort had been getting recently I was worried that there would be nothing to do. When we first got to the hotel we was quickly given our room and the bell boy took us in his buggy with our cases which was quite fun. When we got to our room I was a little unhappy with where the room was. We was given a ground floor garden facing room in block 5 which was right at the bottom near the beach. The room felt dark and it didn't look clean. I had originally asked for a room on a higher floor so I went and asked reception if they had any others. They was really helpful giving me another room which I was much happier with. The rooms are equipped , a little dated but practical. The shower is powerful and the bed is comfy. The first week we suffered a large amount of rain. There is plenty to do and the animation team do everything they can to get everyone involved and having a good time. Skinnys aqua Aerobics had me giggling everyday. He has so much energy and he is a very funny character. Wifi is so friendly always making an effort to get us involved. These 2 really stood out in the whole of the animation team and made the most effort. The entertainment at night is ok. The lionking show was the best by far. The dancers were good and the star band were brilliant. The singers wasn't great especially one of the women singers she was shocking the speakers are too loud so it makes them sound worse. Many of the people that we talked to didn't think much to the singers. The animation team also make the shows enjoyable often getting people up on stage involved in games and competitions. The food was good with lots of choice breakfast, dinner and evening buffets . We was impressed with the Brazilian a la carte mainly. The staff can't do enough to help you. Although the bar men do serve you a lot quicker if you tip them. The resort is beautiful. I loved the flamingos in the lobby it's also lovely to see cats and kittens roaming the grounds and also peacocks. The animals were a nice touch. The excursions are pricey but fantastic the horse riding was my favourite.Overall great value for money, very enjoyable and would return.
Puerto plata and the Dominican Republic could be a culture shock to some, especially if you are expecting it to be a luxurious place, personally we loved it and the culture is amazing. The Dominican people are very friendly and they all want you to enjoy their country for what it is. Overall a great resort, very large beds and plenty enough room within the rooms. Bathroom fine, although we had some problems with our toilet but this was rectified very promptly. The rooms are possibly a little dated.We did notice a day before check out that mold had started to appear on the walls and had gone onto my suitcase, we reported this on the day of check out and the reception lady said they would look at it and it was probably down to the amount of rain and humidity. I'm sure if we had spotted it earlier it would have been sorted.We had champagne and fruit in the room on arrival as we were on honeymoon and also given 'just married' t shirts which was a really nice touch.The food in the main buffet is ample although it got a little samey in the evenings, lots of choice for breakfast, the snack bar is ok too for the late breakfast and lunch. The Mexican was a little disappointing, the Brazilian is good but the Japanese is probably the best in terms of the food quality and the the fun experience.We were invited to a romantic meal one evening which was really good, its clear the hotel work very hard to impress customers.The drinks selection is fine as well.The animation team are absolutely brilliant, especially Skinny and Wifi, they work so so hard. Skinny's aqua aerobics will stick with me forever. They really got involved with holiday makers and made everything fun. We felt really sorry for them when the weather was bad. We had lots of fun with them.They are a real asset to the company and made our honeymoon!The singers in the evening weren't the best in fact at times it was awful but the dancers were good and the evenings that the animation team did were good fun.The beach was unfortunately not the best, mostly down to the rain taking river water into the sea and making it dirty, it was starting to clear when we left and was really nice. It is a darker sand so don't expect it to be like a postcard.Our Thomson rep Silvia was amazing as well, probably the best rep we have ever had. She wants to help you enjoy the resort and country without any pressure, she even helped to reconfirm trips we have booked before coming to ensure everything was fine. Trips overall are not cheap, but you really need to get out to enjoy the country.A lot of people ask if it safe and I would say its probably the most safest I have felt. There are some annoying people on the beach trying to get you to the shopping centre near but this was the only annoyance.Overall the staff are great everyone from the reception, waiters, bar people, security and animation team all were very friendly and enjoyed speaking to holiday makers.
This was our 18th visit to Iberostar Costa Dorada. This is a great hotel, with great food and great service. The hotel staff is super friendly and helpful. In spa services Angela Jose is a great masseuse. Mario Polanco does a excellent job in Guest Relations and in the dive shop Andrea Fabian Polanco is helpful, friendly and informative.
This is 2nd time my family stayed at this resort and we like it very much. Even with US Holiday for the week Nov 21-27 we could always find a place at restaurants, gym, spa, tennis courts, pool, beach, bar and nightly show. Buildings are very colorful and are kept in very good shape. Over 2 these stays I see improvements in many places - pool beds were replaced with improved model, some rooms were outfitted with Samsung 32" Smart TVs, WiFi is now free and reception is good. WiFi allows up to 3 devices per room. I felt welcomed at the gym doing my aerobics in front of a mirror. I took tennis lessons for every day of my stay and even a rainy day was not a problem. The tennis coach named Pablo would clear water from the painted, concrete surface with a broom. On Wednesday nights the lobby and the plaza is filled with local merchants so kids can pick some necklaces or bracelets to buy. There are few shops at the lobby and I could pay with US$ for stuff like playing cards, swimming gear, sun lotions. Expedia representative named Wendy can reserve some outings or excursions, but can also help find a doctor or a dentist if a need arises. At 12:30 PM everyday they prepare some local seafood dish at the beach for a crowd and I very much liked a local version of paella.The nightly shows are fantastic! And they keep changing them so when I stayed 2 Saturdays and 2 Sundays the program was different.The weather was rainy and cloudy during my stay and all clothes were either wet or damp, so I brought a rope to put up a clothes-line. I did not go out on excursion this time, at 1st time I visited the Playa Dorada mall that is few minutes away on a taxi.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited International brand drinks & beer from 9am-2am
- House wine included
- Boogie boards
- Tennis w/instruction
- Water aerobics
- Spanish lessons
- Daily activities
- Nightly entertainment
- 516 rooms in nine 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Brazilian, Mexican, and International, dress code & reservation required
- 3 bars
- 1 outdoor pool
- 2 lit tennis courts (fee)
- Fitness facilities
- Sauna & steambath
- Dive shop on-site (fee)
- Spa (fee)
- Beauty salon (fee)
- Free WiFi internet
Hotel Rooms include:
- 1 king or 2 twin beds
- Ceiling fan
- Satellite TV
- Sitting area
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 4 persons, no more than 3 adults
UNDER 13 STAY, PLAY & EAT FREE - Pay a special rate including airfare & transfers when sharing a room with 2 adults. Maximum 1 child. Discounted rates available for 2nd child. Inquire for details.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's pool. Babysitting service available (fee).
Honeymooners - Receive a fruit basket and a bottle of rum. Request at time of booking. Requires proof of marriage.
Wedding Bonus - Wedding packages available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Costa DoradaPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Luperon km 4 Marapica, Costa Dorada, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.