Playa Dorada Beach House By Faranda Hotels
- What's Included
- All Inclusive Features
Location: On the beach in Playa Dorada, 30 minutes from Puerto Plata International airport and 10 minutes from downtown Puerto Plata.
Standard is average and ok to stay for a week. Food was just ok not very great. Staff is friendly but not good in English. Cleanliness could be better. Bar could be better. Tea coffee station was not of any standard, needs complete new style.Drinking water is not supplied in the room automatically. Next time I will try another place to stay.
We stayed from Feb 2-9th 2017.We got to the resort around midnight and had a very quick and easy trip from the airport to the resort and check-in was just a quick. The air conditioning in my room wasn't working and as soon as I informed the front desk he sent someone right away and the only problem was that there wasn't a controller left in our room so that's all that was need to fix the problem (they also don't leave a tv remote in the rooms so you have to ask for that as well as the air conditioner remote). We stayed in block 12 (a superior room) and I didn't have any hot water....neither did one of the other rooms our group booked but one out of 3 had hot water.The pool is very quiet so we spent most of our time at the beach. It was beautiful except the people that kept trying to sell us stuff! Don't get me wrong I don't mind if the same person asks me once or twice but not exaggerating...same people 10-15 times a day! Night shows were average....nothing amazing but entertaining enough. I brought Dominican pesos but the locals definitely favour usd. One thing I really appreciated was that outside our room and placed around the resort were plenty of water coolers so we always had an abundance of clean water.I usually vacation in Cuba so I'm used to subpar food and am not bothered by it however, the food at this resort was absolutely horrible!!! All seemed safe to eat but even for Cuban standards not good at all!Also, the bar will not serve after 1am and there is no snack bar so you better eat what you can at dinner. When we showed up at midnight with 5 kids they said the bar could get us a snack....that snack was 2 pieces of bread with a slice of cheese in the middle so the first night all of the kids went to bed hungry. The safe in the rooms don't have locks so if you would like to rent a lock for the week make sure you bring $18 usd. The a la carts are a waste of a meal. We did 2 then realized we'd have better luck with the buffet. Even at the Italian restaurant we went in and we're given a menu....then the server came over and told us that they didn't have anything that was on the menu. They had two choices....pasta in tomato sauce with or without chicken. On our 5th day the sewers backed up into our showers. Which for me wasn't horrible (other than the smell) but another family we were staying at the resort with didn't have a lip in their shower so it backed up right into their room and covered the floor! It was bad enough when they wanted to shower and water went everywhere but sewage....ewe!The staff was truly wonderful! They were so friendly and tried to help in any way they could. The girls on the beach that do braids were so amazing! We got 5 of our girls done (whole head) and they were quick, cheap and offered to redo them for free if needed before we went home if we wanted so they looked fresh when they go back to school. I tried to tip them when they redid my girls braids but they wouldn't take the money! There's a mall within the resort complex that is a 5 minute walk and they have great souvenir shops and cheaper items that you may need like snacks, medicine and sunscreen. For the excursions we did horse back riding with Gregory ($20/person) and the horses looked good and well fed but we were told my youngest would get a pony which she didn't and the guy that sold us the package didn't come with us. We were left with people that didn't speak English, taken on a rocky path filled with garbage to a place that we were told we'd get drinks. Then we were given drinks and they had a bunch of items to sell to us then before we left they told us we had to pay for our drinks (which we were all fully under the understaffing that they were included in the price). The worst part was that they were running behind so they left us on the beach and pointed to the general direction of our hotel so we then had a 30 min walk back. Btw...we are 3 women, one teenage girl and 5 girls under the age of 12! The other excursion was the glass bottom boat to snorkel. We were told by Gary that it would be 3 hours, booze and all drinks included and it would be all by ourselves. We got on the bus 30 minutes late, which was packed, drove to the boat, which was with people other than just ourselves, no drinks were provided until the bus ride home, the water was so rough that 4 people in our group got sick and had to be taken to shore early then drove back to the resort. The snorkelling gear was perviously used and just rinsed in salt water. We couldn't see anything through the "glass bottom" because it was full of snark long gear and garbage. A waste of $30/person if you ask me.It looks like the resort is under new management and they are really doing their best to fix any problems but it might take a little while before any major changes happen.In short...I'd go back to that resort for the staff and weather but not for the food.
Just came back from a great week at this resort and can only assume that the people that give this resort a bad review have unrealistic expections. After staying at other 3 star resorts in the Dominican and Cuba, this is the first one we intend to go back to and will not hesitate to recommend to others. You get what you pay for, if you expect luxury book a 5 star resort, 3 star hotels offer a basic room, no frills. Food, all all-inclusive resorts offer 3 meals and snacks which translates to all you can eat every day as well unlimited domestic drinks, however realize in either the Dominican or Cuba the food will be focused on chicken, pork and fish cooked in their style, with their seasonings, if you are expecting to pig out on steak and prime rib or shrimp and lobster you will be sadly disappointed. Condiments as we know them will usually be limited or not even available as well. If you are a picky eater book a 5 star resort or stay at home. We learned after our very first experience to bring a condiment bag, we pack our favorite salad dressing, ketchup, pepper, etc., little things that can make the most of a cheap week in tropical paradise alot more enjoyable. As far as this resort is concerned, the grounds were pleasant and looked clean everywhere we looked. Our room was basic but bright, clean, bug free, the bed was comfortable, and the air conditing worked all week. The beach was beautiful and getting a chair was never an issue. The pool and pool area was clean, we used both the beach and the pool, and enjoyed both. Getting drinks at either bar was never much of a wait and the bartenders even got to know how weak or strong you like your drinks. All the staff were great, cheerful, friendly and helpful. The big surprise was the food, the best we have ever encountered at a 3 star resort. Decent variety and tasty food. At breakfast in addition to the buffet you could get eggs fried, pancakes or an omelet made to order. We have been to other resorts which had buffets 3 times the size as this one but in the end lacked food as tasty, this place proved size does not equal quality. The beach bar/restarant was another plesant surprise and made for a great place to have lunch, good french fries with ketchup available. In addition they have a wood burning stone pizza oven, popping out pizza all afternoon that was very good. This was the first time since we started packing a condiment bag that we took everything back home unopened. My one and only suggestion in respect to food for management is get a coffee perculator, what you have now just isn't doing the job.
If you enjoy 2 star hotels in Cuba you will enjoy and expect what you will receive from this resort. I booked my 7 day all inclusive vacation through Sunwing Vacations. At the time of my booking I was under the impression that I was booking a 3.5 to 4 star resort called the Grand Paradise Playa Doroda. Unfortunately somehow I ended up here.My sister and I arrived at 11 pm at this resort. There were other people on our flight that also ended up here that were also under the impression they were at the Grand Paradise. The check in was fast and the staff were friendly - I will give it that. The bar staff were very sweet actually. After we got our keys and our safe ($18 American) we were taken to our room. The grounds are very plain, the cement walkways in terrible condition. Be careful when walking. We were put in the 12 block. There was no fridge in our room (however there was a rusty mini fridge in the hallway). The sheets were stained, the patio door didn't lock. The building was very dated. There is NO WATER in your rooms here. Actually - if you want water you need to buy it. Or, you can drink from the water jugs in the building which was not an option for me at all.Not to the fault of the resort however the clientele of this resort were sketchy. Alot of single men just sitting around watching women. Very creepy. I did not feel comfortable at all and we walked each other to our buildings. The 'buffet' is scarse. The actual buffet is dirty and sad looking. I couldn't eat. No a la cartes unless you are a part of their time share program. The next morning after not sleeping I spoke with my travel agent, sunwing rep and the front desk to get out of there as soon as possible. I was able to secure a room at a resort I had gone to 3 years ago thank god. It cost us but if I hadn't been able to be moved to another resort i wouldn't have stayed. I would have flown home. It was that bad. This is my 4th time to DR (Puerto Plata twice, Punta Cana once and Samana once) and my 14th or 15th all inclusive. I am fair in my reviews. I'm telling you this is not a 3 star. Not even close.
I decided to share all the highs and lows of my week at Beach Club, Playa Dorada. Mostly because before we arrived we read a lot of negative things and as my week is almost over I can say we have had a really fun holiday, We booked our vacation here a month earlier, mostly based on the affordable price and because we have stayed at resorts all over Caribbean, Mexico, Costa Rica, etc, we know what 3 star means, if you want more luxury you have to pay more. This is our first visit to D.R.These are the things I liked--nice clean bright spacious room , comes with bar fridge, beautiful view of gardens and ocean from my deck, we stayed in Block 19- liked the layout, all places, beach, restaurants, pool were less than a 3 minute walk, beautiful large pool - lots of hot sunny days and nights, no need for a evening jacket-beautiful clean sandy beach with a new restaurant and bar right on the beach. Yes there were venders walking around trying to sell hair braiding, jewelry. Etc. But you say no thank you and they move on and leave you alone. They were never pushy, -the Jacuzzi and Gazebo house was a nice area to hang out and a minute walk from our room.- loved all the tropical flowers planted along the walkways, I saw lots of pretty birds and butterflies. The grounds are very green and lush with big palm trees everywhere, and very clean -The food at the buffet was basic, loved the fish. Lots of choices, if you try something you don't like, go back and try something else, I never went hungry. Liked the Mexican restaurant, good food and cute atmosphere.Breakfast was good, loved the warm porridge, maybe Tapioca?with a slice banana on top, yummy- we watched some nightly shows, the fire dancer performances where excellent.Some things that could be better - coffee -several power outages, 5 minutes or so, AC would not work after, would come on 30 minutes laterWifi would work in lobby area, but not in the room, not a big dealWe had a good week, a real break from the winter weather of Canada.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining (reservations required)
- Unlimited local drinks and house wine from 10am-12am
- Free admission to the disco (drinks included from 10:30pm to 11:30pm)
- Watersports, one hour per day:
- Catamaran sailing
- Scuba lesson in the pool
- Beach volleyball
- 9-hole mini-golf
- Games room
- Use of bicycles
- Daytime tennis
- Use of gym
- 1 horseback ride per week
- Introductory scuba lesson at the pool
- Christmas and New Years Gala dinners
- Daily activities
- Nightly entertainment
- 413 rooms in several 3-storey buildings
- Restaurants including 3 a la carte (Seafood, Italian, Int'l)
- Snack bar
- 2 bars
- Convenience & gift shops
- Children's pool
- Exercise room
- 4 tennis courts
- 2 Jacuzzis
- Games room
- Massage (fee)
- Spa (fee)
- Internet (fee)
- 1 or 2 queen beds
- Full bathroom
- Cable TV
- In-room safe (fee)
- Maximum 3 adults or 2 adults and 2 children
1-bedroom apartments also available, please inquire
For the Kids - Kids 4-12 can enjoy the supervised Kids' Club and kids' playground. Babysitting available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Playa Dorada Beach House By Faranda HotelsPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dorada, Puerto Plata 72000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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