Puerto Plata Village
- What's Included
- All Inclusive Features
Our OpinionA lower rated hotel but not a bad choice if you are on a budget. The Puerto Plata Village is not on the beach but is located in the Playa Dorada Complex. Good for couples and singles on a budget.
Location: 5 minutes walk to the beach, 25 minutes from Gregorio Luperon International Airport, 10 minutes to Puerto Plata.
Nice setting with many houses scattered around. Low buildings pink, gren, blue,,,very nice.Some houses have done a facelift and is nice and tidy. We were given old rooms but complained to the travelcompany because it didn't have what we paid for, fridge. We got new rooms, nicely done, neat and tidy. The locks to the rooms are tricky and not better in the facelifted rooms.There is a short walk to the beach, nice trough the forest. Takes not more than 10 minutes to walk. The jeep runs between the hotel and beach frequently and is a nice choice to tired feet. A nice simple bar/restaurant with ok food on the beach with nice people working there.If you want to buy souvenirs you can buy them from sellers on the beach. Much cheaper than the touristshop. We bought excursions from Gary, a nice guy with hat and office on beach. Great excursions, great prices. We went tio the waterfalls and went on a horseride in the forest and by the beach. Unforgetable!Food was nice in restaurant, both in the hotel and on beach. Two restaurants more to chose from, one Italian and one Mexican.There is entertainment every afternoon and night. Mostly dancing.Overall I think I had a nice stay and could go back any day to spend my holyday. I recommend this hotel to people that doesn't have to high expectations. for those who like simple but nice and friendly instead of posh and stylish.
I stayed here in march 2017 for 2 weeks by myself.The hotel has seen it´s better days and could use a facelift but as far as I know the have built new houses with apartments and so let´s hope there getting to the bungalows next.I stayed in a bungalow and it was fine, when you pay for a 2 star hotel don´t expect a 5 star hotel.The staff was wonderful, I had cleaning everyday with new towels. They had 3 different restaurants you could use and a snackbar in between, they even had a restaurant at the beach for the guests to use. The food was very good and so was the service.They had a small bus that took the gusts to the beach in 5 minutes during the whole day, there was also toilets beside the restaurant at the beach and they was kept very clean. What is there to complain about!
My boyfriend and I stayed here at the beginning of March. Originally we were a little scared due to some bad reviews but took a chance. We arrived late night and the check in process was quick and our room was fine. We had just a standard room which was equipped with a safe and a fantastic air conditioner. Yes the resort is a little older and could use some TLC - mostly just some paint here or there. If you're not too picky with this stuff then it's no worries. The food was absolutely amazing - both a la cartes were fantastic and notably the beach grill had the best chicken ever. Bar service was wonderful along with a great swim up bar. The beach was about a five minute walk away however the resort also offers a shuttle service every 15 minutes or so. We met great people also there is a mall about a five minute walk with some great places to party or do some shopping. All in all, if you are pompous, picky and are looking for things to complain about - this may not be the place for you. If you are looking for luxury, pay $3000+ For a sandals vacation or go to Aruba lol. If you are laid back, and are looking for an affordable place to relax, with great booze, food and accommodations I think you will enjoy this place.
Food was great, staff was great BUT the lobby staff/check in were very unhelpful. We had experience unsatisfactory customer service. Our A/C went out two days prior to leaving and when hotel staff went to check our room either that night or the next day we had a bag missing we did not notice right away and upon arriving home we called the next day we phoned 10 times and no one could speak English and kept hanging up on us. We filed a search with Sunwing for the bag but as of yet we have heard nothing from them we were there March 2-16. Bar, recreation,and main restaurant we had met many wonderful people but this was a terrible disappointment especially since we were very generous to the staff via gifts and tips
Many rooms booked for March 7 th 2017.. large family group all went.. it was worse than I thought possible and I'm returning to Cuba in future. No offense to DR but this all inclusive package was a total write off....-Staff were not good with English at all and ordering coffee or tea was tricky.. they wouldn't play mainstream music at all or talk around pool in anything but Spanish-If you had hot water then you surely didn't have your AC work.. three rooms in our group had to be changed at some point-Taps and toilets etc were in poor repair and roofs had failed and left floods-You never really knew if you'd get bath or beach towels cause they were not exchanged they took them laundered them and came back late in aft-There truly was no entertainment staff especially in evening-No coffee bar but just a broken machine in lobby-When you went to front desk with concern they always said "in 30 minutes" but never followed thru so I spend two days bugging and bugging for repairs and that eats your day-Betting half the resort isn't used but left to rot and they strip them of items to use in other rooms..Even the doorknobs-There were as many locals there as there were tourists or maybe more.. and they know the staff and stay 10 to a room.. blasting music on deck outside or letting wee small kids run around screaming-One neighbour had some local lady talent in his room and everyone got to hear it-Last day there I couldn't get Sunwing binder to confirm travel time next morning.. resort staff just shrugged.. called Sunwing rep who said it was my responsibility to locate the binder..Wtf?-advertise a tennis court however there's no rackets-internet does not work in most areas and even at lobby it was spotty and frustrating-Get my points?My once a year trip was nasty and thanks Sunwing..I paid much more for this place than Cuba and my destination in Cuba was twice what this dump was in so many ways..That's disgusting!!Sue Grant
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas & New Year's Gala Dinners
- 24 hr Domestic brands drinks & House Wine w/meals
- Boogie Boards
- Introductory scuba diving lesson
- Use of bicycles
- Exercise classes (Aerobics, Water aerobics)
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Manager's cocktail party
- 340 rooms & 54 suites in nine 3-storey buildings plus 27 villa-type buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Oriental, International, Mexican, Italian
- 4 bars including Lobby bar, Beach bar, Pool bar and Sports bar
- 1 outdoor pool
- 18-hole golf course 5 minutes away
- Meeting facilities
- 2 lit tennis courts (fee)
- Souvenir gift shop
- Exercise classes
- Scuba diving nearby (fee)
- A range of watersports available
- Beauty salon (fee)
- Outdoor Wedding Location
- Concierge service
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Max occupancy 4 persons
Superior Rooms with 2 double beds and a balcony or patio
Suites with 2 double beds and a living area
For the Kids - Kids 4-14 enjoy supervised activities 10am-12pm and 3pm-5pm at the Kids' club. Babysitting service (fee). Playground, Games room and Kids' pool.
Wedding Bonus - Wedding packages available, please inquire for details.
Prime Time! - Guests 65 years and older receive a special discount on accommodation. Request when you book. Requires proof of age.
Repeat Guests! - Repeat guests receive a room upgrade (if available at check-in) and special dinner with surprise gift. Request when you book.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Puerto Plata VillagePuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Apartado 716, Playa Dorada Complex, Puerto Plata Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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