Puerto Plata Village
- What's Included
- All Inclusive Features
Our OpinionA lower rated hotel but not a bad choice if you are on a budget. The Puerto Plata Village is not on the beach but is located in the Playa Dorada Complex. Good for couples and singles on a budget.
Location: 5 minutes walk to the beach, 25 minutes from Gregorio Luperon International Airport, 10 minutes to Puerto Plata.
This was truly the worst hotel I've ever been to in my entire life, and it's because of this:-Food was always the same.-My room was really old fashioned, tv was of this old ones, and my room had SO much humidity that it was frustrating being inside it if I wasn't just going to sleep. Also, the bed had grains of sand inside the sheets the first night I slept there.-The night show SUCKED, and they were a lot of mosquitoes flying around our feet. Anyways, the guys who were presenting were one of the only good things about this. They were really nice people.-They were only like 5 options of drinks.-When I walked by the side of the pool it smelled a lot like pee, and from time to time it smelled like poo too, unbelievable.-The pool bar smelled horrible, we had to tell the guys who were serving to clean it up because it was annoying everyone!-The door of the rooms were not secure. I think that the only thing I liked about that trashy place was the beach, and probably it was because it wasn't inside the hotel, Jeez...As some people say, the cost of going cheap is expensive.Sure I will never stay in that place never again in my life.
I gave it one star because I had to or else I would have given ZERO, this resort is horrible and for the amount we paid for it was NOT WORTH IT. I went on a girl's trip with 3 gf's and we were catcalled by the male staff the entire 5 days we spent there. The resort is VERY OLD, the bathrooms are disgusting our showers did not work, sink did not work, old tube TV that did not work, no key to the safe and my friend's room didn't even have a lock when we walked in. They have ONE restaurant open daily that has the same mediocre buffet, food was horrible it tasted like stale boxed food. The other two restaurants were subpar and were only open one night. The shuttle service to the beach was AWFUL we waited so long for that shuttle everyday. The rooms are grossly outdated and there is one pool which is littered with children - and everything was disgusting. There were straws, plastic cups all over the ground and in the pools. AND PLEASE NOTE: this is a LOCALS place my friends and I were the only English speaking foreigners. Best of all none of the staff understood english and they are very very very rude. If they dont understand you or vice versa they literally will walk away - we all had horrible experiences with the front desk staff. We had to ask for towels in our room everyday and water bottles and MULTIPLE times were not given these items or were told they simply didnt have any - how can a resort not have towels!? And i wouldn't even call this place a resort it was disgusting and looked like a local hangout for people that lived there and for them to bring their kids. The only good thing about this place was that the beach was very nice. And drinks? Forget getting anything frozen, they DO NOT MAKE FROZEN DRINKS - they had a pina colada machine THAT NEVER WAS READY. The only drinks were mixed ones that they gave out in little plastic cups - and don't bother with trying to speak to anyone in English because they will not understand or bother to even help you if you don't speak Spanish. I never write reviews but this place was so horrible that I wanted to make sure that no one else from America or Europe bothered to waste their money on this place.
This hotel is rated as 3 stars but really should be a 2 star hotel. I booked one night on the weekend only because it was free with my Expedia points. Now I'm mad I wasted my points at this hotel. Check in line was very long because so many locals were coming in for the weekend. There is no A/C in the lobby so it is very hot. The bar in the lobby was closed. The room check in time says 3 but we were told the room wouldn't be ready until after 4. The pool is big but very old. Everything at this hotel is old. The staff were very nice and the animation team was great. The room was decent and air conditioning was wiring fine. The buffet was so busy. They ran out of food and cups. There was no where to sit because all the tables were taken and we couldn't even get a drink. Do not book this hotel if you are not from the Dominican. This hotel is aimed at locals only.
Hotel was just Ok. Good swimming pool. Can't understand why management wasn't bothered to react when people where "booking" sunbeds with towels at 8.30am and then going to their rooms. When we came with friends to swimming pool at 11am, there wasn't many people but all the beds were taken and no beds available. If you like walking up the hill there is commercial centre near by for drink or food. The rooms are old. You need to pay for extra amenities even for tv.Shower head was broken in our bathroom, noone came to fix it.
Terrible experience. I will never comeback to that hotel. Terrible food and room.The music is just for locals, nothing special at all. The same with the food, recycle ! Don't spence your money in this hotel if you are looking for at least standard food, clean room, etc.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Christmas & New Year's Gala Dinners
- 24 hr Domestic brands drinks & House Wine w/meals
- Boogie Boards
- Introductory scuba diving lesson
- Use of bicycles
- Exercise classes (Aerobics, Water aerobics)
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- Manager's cocktail party
- 340 rooms & 54 suites in nine 3-storey buildings plus 27 villa-type buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Oriental, International, Mexican, Italian
- 4 bars including Lobby bar, Beach bar, Pool bar and Sports bar
- 1 outdoor pool
- 18-hole golf course 5 minutes away
- Meeting facilities
- 2 lit tennis courts (fee)
- Souvenir gift shop
- Exercise classes
- Scuba diving nearby (fee)
- A range of watersports available
- Beauty salon (fee)
- Outdoor Wedding Location
- Concierge service
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Max occupancy 4 persons
Superior Rooms with 2 double beds and a balcony or patio
Suites with 2 double beds and a living area
For the Kids - Kids 4-14 enjoy supervised activities 10am-12pm and 3pm-5pm at the Kids' club. Babysitting service (fee). Playground, Games room and Kids' pool.
Wedding Bonus - Wedding packages available, please inquire for details.
Prime Time! - Guests 65 years and older receive a special discount on accommodation. Request when you book. Requires proof of age.
Repeat Guests! - Repeat guests receive a room upgrade (if available at check-in) and special dinner with surprise gift. Request when you book.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Puerto Plata VillagePuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Apartado 716, Playa Dorada Complex, Puerto Plata Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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