Riu Bachata

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Our Opinion

The nicest of the 3 Riu resorts in the area, the Riu Bachata is also the newest of them. Probably not a 5 star as some operators may rate it, more along the lines of a 4.5 star. The beach here is a little narrow but nice and swimable. Like most Riu's the food and service are great. Definitely a good choice for couples, singles and families looking for fun filled Puerto Plata vacation.


Situated in a quiet location and surrounded by stunning scenery the Riu Bachata and offers guests comfortable accommodation in a relaxed and friendly atmosphere next door to sister resorts the Riu Merengue and Riu Mambo. The Riu Bachata Resort features 610 guestrooms spread out amongst 1 and 2-story bungalows, this impressive resort offers excellent views from the ocean view rooms. With a swim-up bar, casino, gym, spa and lots of water sports, there is something here for every type of vacationer.

Clubhotel Riu Bachata is an all inclusive hotel located on the beach in Maimon Bay, Puerto Plata-Dominican Republic. The hotel is a 1-story and 2-story style bungalow complex, with 610 guestrooms ten minutes away from Puerto Plata and 15.5 miles from Puerto Plata Intl. Airport.

Location On the beach in Marimon Bay and next to the Riu Mambo and Riu Merengue. 15 min to Puerto Plata, 20 min to Playa Dorada and 45 min from the airport.

tripadvisor Traveler Reviews
  • chrismaughan : Manchester, United Kingdom

MY self and partner had 2 weeks here in october 2017 ... we were looking forward to a nice break in the sun and at a hotel that says it is a 5 star ..NOT a 5 star at all the place was full of flies ..landing on the food even when the waiter poured a glass of water out they came from the jug ..FOOD not up to much same old things nearly every day ...DRINKS very poor and weak ...ROOM well most people were very ill at this time probably had something to do with the beds as well as we stripped them of only to find a mattress topper the colour of coal BLACK full of stains and hairs this was stripped of only to show the mattress had a lovely pattern on it and shade of all sorts of colored stains when reception was told of this it was changed but on talking to other people they also had the same problem ....AIR CON leaking in the night all over the floor at 1oclock in the morning my partner slipped on the water that leaked on to the tiled floor damaging her knee ...Thomson now TUI could not be bothered when they were told of the problems all they want is your hard earned cash ...POOL SIDE ..idiots drunk and fighting with there own partners in front of others and children STAFF NOT DOING ANYTHING ABOUT IT .....i for one will NEVER RETURN

  • Kenneth C : Dawlish, United Kingdom
very disappointed with what used to be a lovely hotel

stayed at the bachata in september and was very disappointed after having a lovely stay there about 5 years before the furniture in the bedroom was falling apart, the hairdryer in the bathroom was loose on the wall drawers in the units came out two at a time the bed had a broken wheel making the bed uneven. the food in the buffet was not as good as it had been when we had been before the Italian a la carte was only open twice in the two weeks we were there. we complained to tui when we got back but they were not interested we would not go back to this hotel

  • Joey M :
Love this place!

We came here 2 years ago and had a wonderful time. The staff are amazing, food is good and grounds are clean. We rook a few trips, the catamaran to Paradise island was our favorite. Looking forward to our next trip already.

  • candidcanadian4510 : Winnipeg, Canada
Depends what you’re looking for

My husband and I and 10 extended family members stayed at the Riu Bachata from Jan. 11 - 18th 2018.Checkin-we didn’t understand why they had us all crowd around a small table to fill in paper work and get bracelets, towel cards, keys and info from them when they had a very long front desk counter. It was crowded but they got it done quickly. Room-we left the air conditioning set at 40 degrees the entire week with the ceiling fan on high. Our room was never as cool as we would have liked but we managed. It was clean and we always had hot water in the shower. There was the ever present musty smell-but we’ve had that at all other resorts. There was nothing pretty about the room. Just a basic hotel room. Definitely nothing to take a photo of to show anyone. I did take pics of the towel decorations the maids left in our room every day. We were on the main floor in the 1200 section. It was very quiet. We never had any bugs in our room. Was the hardest bed we’ve ever had on resort. Similar to sleeping on boxspring. Woke up at night with sore shoulders. Only a sheet on the bed so you have to ask for a blanket. Food-Nothing fancy. No sculpted fruits or ice sculptures decorating the buffets like we’ve had in all other resorts. Selection gets a little boring after a week but in general food tastes good. The buffet selection is smaller than we’ve had at other resorts. We only went to one a la carte. Italian. It was disappointing. The appetizer was self serve and it contained at least 3 pasta dishes that are on the buffet every lunch and supper. I ordered the stuffed chicken breast for my entree. It was good but it was literally the only thing on my plate. No veggies-nothing else. Just the stuffed chicken breast. Dessert was two options that again were from the buffet. At other resorts they’ve welcomed us at the door with a special drink unique to the a la carte, served desserts with brandy that they lit on fire and do appetizers and entrees I’ve never seen before. This was underwhelming. Shows - some were ok. The MC was almost impossible to understand and was not good. We’ve seen others that were so entertaining and got the crowd laughing and involved. Entertainment team was friendly but the person talking at the pool was not good. Beach-we did not go in the water. It was a red flag every day. Some in our group tried to snorkel off the beach but said it was just a cloud of stirred up sand. Couldn’t see anything in there if there was something to see. Sand was very course on the beach. Was softer and finer farther down the beach in front of the Merengue. Pool-water was clean and refreshing. Lots of pool chairs. Again it was not fancy. We’ve had much prettier pools at all other resorts. We spent lots of time at the pool. They play music at 10am for about an hour and a half and then again at 3pm for about an hour. We enjoy more music at the pools and we have been to resorts where the entertainment team does more entertaining at the pool. Here they would do the Riu dance and then walk around and high five people. Nice. But when you’ve been to other resorts where they introduce the members each time, they come in and do funny dances, then they call up people from the crowd and talk to and dance with them..it’s so much more entertaining. Excursions-we booked one through Sunwing. Freestyle Catamaran. Crew on the boat is excellent. They make it fun and play music. Unfortunately I was too sea sick to enjoy it. It is 6 hrs long and the water is so wavy there all the time. At least 6 of us got sea sick. I took 2 gravol and managed for 3 hrs. When we stopped at the first place for snorkeling my husband and I and another couple had to get off. We couldn’t manage another 3hrs. The crew whistled to a small boat that was out dropping off divers. 2 of the crew accompanied us to the public beach and connected us with a guy there who would get us a ride to the resort. We waited about 5 mins then he came and said he had a ride. It was not a taxi, just a man with a car. He drove safely (which is not easy there) and charged us the price on the list at the hotel for the trip. We were glad to get back safely. If you have a strong stomach go on this excursion. If you think you might get sea sick....stay off the water. Sum it up-we wouldn’t return to that resort bc we like to be able to snorkel on the beach in front of our resort. We aren’t big on the excursions. We also like things a little fancier on our resorts. So it really depends what you’re looking for.

  • LancashireCatwoman : Lancashire

We went to the Riu Bachata in November upon our arrival it was a bit chaotic but we was allocated our room which sadly had no running water on 2 morning and the Air con wasn’t working we mentioned to reception who wanted us to move rooms! We complied and then in new room tgere isn’t water a few days but also we was plagued with cockroaches and I mean plagued!!! We mentioned this a few times to reception they fumagated the room a few times but they still was in our. BEd cupboards and all over the floor, we kept the room very cold so they wouldn’t be so many!! We constantly mentioned this and even the rep could not have put up with it? We mentioned to TUI but they think it’s acceptable to have no running water and be plagued in your bed! I find this very sad as the staff were lovely with what they have to work with. We have been to many tropical countries and we must say this is the worst experience ever the food was very basic and we couldn’t wait to get home! So be warned save your money as this hotel has been sold out they arnt intrested in anything you may want or need.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • All day & late night snacks
  • A la carte dining
  • 2 theme dinners per week
  • Unlimited Domestic drinks from 10am-2am
  • In-room mini-bar stocked w/soft drinks, water & beer, replenished regularly
  • In-room liquor dispenser replenished regular w/rum, whiskey & gin
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson in pool
  • Tennis
  • Fitness centre
  • Aerobics
  • Daily activities
  • Nightly entertainment
  • Entrance to Disco (18+), drinks included
  • Entrance to Casino (drinks extra)
  • Buffet restaurant
  • 2 a la carte restaurants: Mediterranean and Grill Steakhouse, dress code & reservations required
  • Bars
  • Disco
  • Mini-disco
  • Casino
  • Swimming pools
  • Children's pool
  • Jacuzzi
  • Tennis courts
  • Multi-sports court
  • Fitness centre
  • Scuba diving school
  • Watersports centre (fee)
  • WiFi Internet in lobby
  • Caribbean Street w/shops, beauty salon, internet room, pharmacy & cigar shop

Hotel Rooms include:

  • Two 3/4 beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini-bar
  • Liquor dispensers
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Balcony
  • Max occupancy 3 adults & 1 infant or 2 adults & 2 kids in existing bedding

Junior Suites include:

  • Similar to above but slightly larger w/living area (limited availability)
  • Maximum occupancy 3 adults & 1 infant

Kids Deals - Kids 12 years & under stay & eat free when sharing a Hotel Room only with 2 adults. Max 2 kids. Limited availability.

For the Kids - Kids 4-12 can enjoy supervised kid's activities daily from 10:30am-12:30pm & 3pm-5:30pm. Kid's can also enjoy the Mini-disco and outdoor movies.

Stay at 1, Play at 3! - Guests receive full exchange privileges between RIU Mambo and RIU Merengue for breakfast & lunch as well as day & evening access to all pools, bars & shows. Some restrictions apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Wedding Bonus - Wedding packages available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Bachata
    Puerto Plata,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel Riu Bachata
Bahia de Maimon, Puerto Plata 57000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.