- What's Included
- All Inclusive Features
The nicest of the 3 Riu resorts in the area, the Riu Bachata is also the newest of them. Probably not a 5 star as some operators may rate it, more along the lines of a 4.5 star. The beach here is a little narrow but nice and swimable. Like most Riu's the food and service are great. Definitely a good choice for couples, singles and families looking for fun filled Puerto Plata vacation.
Situated in a quiet location and surrounded by stunning scenery the Riu Bachata and offers guests comfortable accommodation in a relaxed and friendly atmosphere next door to sister resorts the Riu Merengue and Riu Mambo. The Riu Bachata Resort features 610 guestrooms spread out amongst 1 and 2-story bungalows, this impressive resort offers excellent views from the ocean view rooms. With a swim-up bar, casino, gym, spa and lots of water sports, there is something here for every type of vacationer.
Clubhotel Riu Bachata is an all inclusive hotel located on the beach in Maimon Bay, Puerto Plata-Dominican Republic. The hotel is a 1-story and 2-story style bungalow complex, with 610 guestrooms ten minutes away from Puerto Plata and 15.5 miles from Puerto Plata Intl. Airport.
Location On the beach in Marimon Bay and next to the Riu Mambo and Riu Merengue. 15 min to Puerto Plata, 20 min to Playa Dorada and 45 min from the airport.
we had a good time. Our rooms were fine. Others in building complained of lack of air conditioning, but ours worked consistently. It's a nice small resort so getting around is easy. The staff are all very nice and courteous and seem to be happy. Entertainment was fine, nothing fantastic but was something to do and was entertaining. the animacion staff were very pleasant and personable. for some reason our room cleaner would forget to leave some towels/cloths or sometimes we only got a bed sheet and nothing else on our bed. We tipped her well, so it wasn't due to lack of tipping.... not sure why. Perhaps some of their towel sculptures (which were very amusing) took up all the towels and cloths, idk. :) But this was just a minor inconvenience.. actually a source of jokes between me and my wife.The food was pretty good. They only have one restaurant that alternates between carribbean and american. We ate there a couple of times and it was good. The buffet always has lots of variety as well and was pretty good. The fruit was fairly tasteless which we didn't really understand. If you are used to mexican resorts you will be a bit disappointed with the food, but it really was alright.There's a reef right off the beach and the snorkelling was fun. You can borrow snorkelling gear, but only for an hour at a time, so I'd bring your own if you like snorkelling. You can also book the kayaks and standup paddle boards but they needed to be reserved a day in advance and we weren't that organized (so I was a bit disappointed at this). to ensure you have a beach chair you need to put your towels on them fairly early in morning... which I hate... because most of the time you walk around the beach and there's nowhere near as many people as there are towels on chairs. There's lots of sun and shade at the beach depending on what your preferences are.overall a great time in a nice resort. I'd go back. (I will note that booking from Tuesday to Tuesday saved a lot of money compared to weekend to weekend booking).
Our check in was smooth considering there was a coachful arrived at the same time and it was past 10 p.m. The staff offered sandwiches and dessert in the lobby bar fridge which was a sandwich with some sort of spread and a slice of pineapple. We were hungry after a 4 1/2 hour flight from Toronto but we were also tired and wanted to get settled for the night so we found the snack to be enough, others were going to complain. We were in Room 1311 a quiet ground floor room with no walk by traffic which was nice and our housekeeper kept it very clean. I was able to get wifi from my room most of my stay, others had to go to the lobby. We thought the A/C wasn't working but you are not able to adjust the temperature, they have it set the same for all rooms and when you open the patio door it will shut down and come back on when the door is closed. It does work, keep the door and drapes closed. There are about 8 English Channels on the TV but have to be programmed in (maintenance can do this if you can't) - at times a channel may freeze due to the incoming cable. There was mold on the sheer curtain and a musty smell in the room which seemed to be a common complaint. I opened the patio door later at night for a little while to let the cooler air in, it can be quite humid, don't expect things to dry overnight when placed on the balcony. It rained the first 5 days we were there, thankfully we were there for 14 days, felt bad for people who stayed there during the rainy days. The two double beds were firm, but not uncomfortable. We booked two excursions zip lining/monkey jungle and Ocean World, both were good. Lots of hiking on the zip line trail. The gym is okay, older equipment, but functional. Doesn't open till 9a.m, at times it would open earlier when the housekeeper came in at 7.15a.m. There is a street of souvenir vendors outside of the resort, they are not cheap and don't like to barter much. They look at what you are wearing and look in your wallet when you open it up. This street is cheaper than the small market at the other beach at the end of the resort, where the exotic animals are, (which are a few). Was told a tourist demanded they let their python out of the cage and the tourist did so, so there is a python lurking around in those murky waters and marshland somewhere! These vendors are nice, but will invite you into their store and close the door behind you, so beware and don't let them trap you in there. The 110volt electrical outlets in the rooms were placed/indented into the wall, my camera charger plug would not fit, but my cell phone plug would and both were same voltage, etc so switched them up. There is a flat electrical outlet in the gym and in the lobby or you can buy adaptors from the gift store or front desk may loan/rent you one. There are towel cards for each guest but only one key to each room. It is a good idea not to place both on the same keyring. If you lose/misplace your key, someone could get into your safe as well. The bar and room fridges are stocked every two days, ask if you need extra. The housekeeper seemed to be in and out of our room a few times during the day. Lock all your valuables in the safe and don't leave any valuable items around, it's common sense. Some drinks were slushy and you had to ask for alcohol and if you wanted stronger alcohol, just ask for the "better" alcohol! The coffee/latte/cappucino machine is always a nice treat too. There is no coffee maker in the room, but you could always get a cappucino and add ice or drink it hot. There is an ice bucket in your room to take to the lobby bar to be filled if needed. The poolside is busy, loungers are crammed together and towels are placed on them earlier in the day. Some people will remove them and use the lounger till you get there anyway. Busier on the weekends when locals came to the resort or when cruise ship patrons paid for use of the resort amenities. There were 7 different cruise ships in 14 days. They were nice to see and the walk up to the lookout point and the views were lovely, with stunning sunrise. Overall the staff were friendly, worked hard and animacion team would work from morning till night and tried to keep everyone happy. Did not go to the ala carte Steakhouse or Italian as we heard about long line ups and not so great food, we were happy with the buffet food, repetitive at times, but there are only so many ways to cook chicken, fish, beef and poultry.....and I don't eat that well at home! The pizza and omelets were good. Entertainment was varied between pulling form the audience and their own shows. The animacion team worked tirelessly. "Salami" was a favourite, he is just so full of energy, with a great sense of humour and always smiling. There are sections for smokers and non-smokers throughout the resort. The tables are clearly marked "no smoking" yet smokers will smoke there anyway! Frederick, the Manager is busy and tends to patrons best way he can, but his job is frustrating too with so many ignorant people leaving cigarette butts, food, dishes and glassware on the beach. Yes there are a few flies, birds and mosquitos, you're in the caribbean, they work hard to keep the population down, we have flies, birds and mosquitos at home too! We had a late exit from the resort, because beach towels were handed in at check out the front desk will call housekeeping when you are ready to go for a shower. We observed a man sorting items in his suitcase and had a case full of beach towels and room towels!!! I loved the artwork and the architecture within the resort, every turn was pleasing to the eye. The rooms, buildings were clean and grounds and pools well kept. Yes there is some cosmetic things that need a lick of paint here and there, but you're not looking for them, you're there to enjoy and have fun. This was our third trip to the Dominican, three different places. We know that Puerto Plata have golden grainy sand and is always windy, so knew what to expect. The beach is nice, you need to wear water shoes, not too many shells, but what they have are sharp and lots of small pieces of coral and stones. The waves are quite strong also. All in all, we enjoyed our stay there, found that it had a little bit of all other resorts we've been to. Would definitely go back. It's not a 5 star, but we didn't pay a 5 star fee.
We just arrived back from Dominican on the 17th of March and I decided to write a review for our vacation not because I want to warn people to be aware or think twice about this resort or to definitely go to this resort but to say my piece. I read many reviews for this resort and there were some negative and some positive reviews however I only did so after booking our vacation. For me, I decided long ago, life is what you make of it and so is true for my vacations. Of course I could go through life being negative and finding all things wrong in this world or in my life but I pride myself on being positive. I could have read the negative reviews and decided not to go to this resort but I would have missed out. My goal was to go on vacation down south where it was warm and have a great time and relax and we definitely succeeded that at the Riu Bachata. I read about the beds being 2 single beds instead of a king and they were but we embraced it and I looked at it as a way of getting closer and cuddling more with my husband since we ended up in one bed. Yes the chairs around the pool are close together but what better way to start a conversation with the person next to you and possibly make a new friend or two. In our case 4 who we spent the rest of the week with, got to know and celebrated our birthdays with. I also read there are only 2 English channels on the TV well that I could not even tell you because we did not go on vacation to sit and watch TV so our television did not even get turned on. What I can tell you is we have been to all-inclusive resorts before and Yes, the beach in Mexico was nicer but the beach where we were was also nice, Yes the food in Mexico was better but the food at the Riu Bachata was also good. It may not have been all gourmet meals but there was lots of selection and if you didn’t like something, there were lots of other things you could eat that were good. I can say that when we went to Mexico, we were with 35 family members and friends however I can say that even being alone with my husband on this vacation; we had the most fun ever. The animation team at the Riu Bachata were amazing and entertaining. We danced with them, joined in their games, joked with them and they even had lunch with us a few times. They made our vacation very memorable and for that we give a shout out to Salami, Kitty Kat, Chicken legs, Pikachu and Shaggy. We will never forget you and will be back to hopefully see you again. That being said, I think that a vacation is what you make of it and if you go there expecting perfection, you will be disappointed but that will happen at any resort. If you go there with an open mind with fun and relaxation in mind, the Riu Bachata is definitely for you. The pools were beautiful and swim up bar was great. The beach was nice and grounds were gorgeous. The rooms were clean and I have to say the staffs were amazing and friendly. We had some bar tenders who knew exactly what we drank when we went to the bar, and others who would bring us refills as we sat for the entertainment even before we asked. They may not have all been like that but you have to realize they see thousands of new faces every week, remembering everyone is difficult and some people are just more memorable than others. One last comment is that I would definitely go again to this resort and I could not say one negative thing about our experience because we thought it was perfect for us.
Just returned from a 7 day all inclusive vacation at the RIU Bachata, Puerto Plata in the Dominican Republic.Middle aged couple (47 years old) and two teenagers (17) and (15).We had a fantastic stay, the staff in that resort were amazing and the service around was top notch.We stayed at the yellow building (rooms are from #1501 and up). The location of the building was great.If you are looking for quiet and relaxation then you need to enquire about that building.Our balcony was looking onto the tennis court but to be honest, we didn't spend too much time in the room because there was so much activities to do around the resort.We didn't feel that the resort was overcrowded at all.The only trick is to wake up early to reserve your chair at the right spot around the pool but if you are not picky (Sun vs. Shade under the umbrella) then you shouldn't have any issue finding an empty chair.Here are the highlights of our stay:Arrived on March 13HOTEL Check In: 10/10, Nothing to complain about, everything was organized and all our needs from the room keys to the safe lock were ready and waiting for us. Spacious room considering we are 4 full grown bodies.FOOD: 10/10, Plenty of choices at the buffet + you have 2 different restaurants if you want to eat a la carte. One is specialized on Italian food and the other rotate between caribbean food and steak night. (The steak night is very popular and you need to be there in the lineup between 5:30 and 5:45 if you want to guarantee to be in)WI-FI: 8/10, Free at the lobby area. Initially we decided to pay the extra $35 to get WIFI in the room but when we asked they told us that they are having connection problems in the rooms and they didn't know when it will be resolved. When we told Kylie our sunwing rep that, she was surprised at how honest they were. She said they could have sold you the WIFI and let you discover the problems yourself. This is one more thing why I loved our stay there. The Integrity of the staff around the resort was fantastic.DRINKS: 10/10, plenty and all kind. I stuck to beer and pina colada during my stay and it was just fine. Everyday they have the drink of the day and it was great because my wife likes to experience different things everyday.CLEAN: 10/10, the cleanest resort by far. You see the cleaning staff and the gardeners work around the clock.STAFF: 10/10, ALWAYS wearing a smile on their faces and ready to serve you at any time. They never expected a tip they served you just the same, however I always recognize a good service and NEVER forget to be generous when I leave the table after each meal. Special thanks to Franklin the Chef with his fantastic omelet in the morning and Rosario the waiter who goes out of his way to accommodate.Our Room: 10/10, VERY VERY clean and the bed was made daily (upon request- Green sign on the door knob), left $1 US everyday for the made.We learned as well from our trip to Cuba that the maids like little gifts for their kids and we travelled ready with lots of coloring books, crayons and soap. We asked the maid if she had little kids on day one and since, we leave her a little present with the tip each day.Entertainment: 10/10, my family truly believed that the entertainment team really made the trip what it was. This outstanding group of individuals(the "animation" team) were always around the resort leading activities and getting everyone involved, they even played themselves which just goes to show the commitment they all have to the resort and the people staying there. They also always say "I love my job", which is a really nice thing to hear and just proves that they are such positive and happy people. There was live entertainment every night, led by the animation team which was very entertaining and engaging for people of all ages. Like they say after every activity, "animation, riu bachata, very very good.BEACH: We didn't use it much but to be honest, we didn't miss it at all because we had everything we needed around the pool.I was nervous my kids will be bored there and I was completely wrong. 1st day was ok and as of the second day, they joined the resort activities such as water polo, beach volley ball, water aerobics and darts etc. They met a group of teenagers from around Canada and they disappeared for 4 days...They leave after breakfast to join their friends and we don't see them until after the show at around 11:00pm. My wife and I felt like we were by ourselves...That was fantastic. They finished the week with us once their friends left.Excursion: We did the Zip N Ride that we booked from Canada. Worth every penny. Great experience and the guide Eddy and his crew were fantastic.In all, It was a very good and memorable vacation, if you need anything, it was taken care off immediately. My kids are still talking about it.I will recommend this resort to anyone who is visiting the Dominican Republic. The staffs are amazing and they work so hard to make you vacation worthwhile, They are always at your service. We met a couple there who return to the resort every year since 16 years ago and we know why they do that now.I don't know about my wife but I'm a creature of habit and when I like a place and I'm comfortable with, I will go back there without a second thought.All in all a great, relaxing vacation.
Just came back yesterday and this will be the 6th all inclusive resort we went for holiday. First time in DR and will I go back? Maybe to see PUnta Cana side and if the deal is too good to resist. We never go back to same resort anyway on every vacation. Last resort we went was Riu Palace chain which are the 5 stars. Having said this I was in a budget on this trip and will rate this hotel as 3.5 star not a 5 star. Why? They lack some services to be a 5 star like room service, wait staff on beach and pool area, and bathroom toiletries are just soap. Check in for us was a bit slow as we booked directly with the Riu - no package so our check-in is like all hotel check-in. Need credit card, reservation number etc. If you book a package we saw envelopes are ready. We got our welcome drink even though just the 3 of us check-in. Rui Transfer was the best as in no stops in between resorts and no need to wait to fill the bus. Save us a lot of wait and travel time. They had our name posted as we arrive but the going back to airport needs more improvement. Rooms are simple and needs updating but kept clean. Yes they use keys for the room door and safe. Safe is small and will not fit a laptop. I would recommend rooms on 2nd or 3rd floor to avoid the moldy smell. AC worked well and all lights working. It was raining a lot when we were there and the water collects on the side of the buildings that at times I wonder if the ground room floors gets flooded and will definitely get that damp smell a lot. Facilities are kept clean as in we were not bitten by bugs during our stay. Staff are all hardworking from front reception (Victor- thank you for helping us with our transfer as we truly appreciate the service you gave and ysabel for making sure we got our message), housecleaning are approachable and marvelous, meal and bar staff (Freddy, Teddy and Alberto -for always greeting us and have that smile and making sure my child is happy) and gardeners who works rain or shine to make sure the resort is spotless. I would even say to get more staff during high season esp the bars and meal staff as all they can do in the end is clean up. Food was average for the buffet - repetitive for lunch, breakfast and dinner except dinner for March 21 and 22 where there was abundance of seafood as that what we came for - shrimps, squid, mussels, lobsters and for the ala carte, only the Italian restaurants is highly recommended to go. It's a hidden gem. Steakhouse was a disappointment after all the wait, the steak was rubbery, presentation was dismal and they run out of dessert. None of us got sick but we never went to the pool where the aqua bar as it do gets noisy and loud in that section. They had a lunch beach party one day to introduce all management team which is a nice touch. For me knowing and seeing the management is important. A lot of elders as well. Beach was kept clean and lots of chairs. Wavy water but it is that time of the year. There are sellers on the beach but not aggressive. They have a casino on site but half of the slot machine is out of service. The cruise dock area was an extra treat for us as it was beside the resort. I would suggest that they keep the Riu Bachata exclusive to its customer as they allow the Riu Merengue customer to access facility and this causes a lot of dissatisfaction with the Bachata customer as most young ones wants to access the aqua bar and only Riu BAchata has an aqua bar. The bar drinks in Bachata is more local as you have to ask for international brand so we went to Riu Merengue which like a ghost town during the day and we got stronger drinks there as everyone wants to go in Bachata as facilities and decor are better. Would I recommend it? If you are in a budget and just wanted to go to a beach and relax I would say yes. We had a great time and was safe all through out our stay so I gave it a 4 star. If you want luxury then spend extra money and go to the Riu Palace chain.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- All day & late night snacks
- A la carte dining
- 2 theme dinners per week
- Unlimited Domestic drinks from 10am-2am
- In-room mini-bar stocked w/soft drinks, water & beer, replenished regularly
- In-room liquor dispenser replenished regular w/rum, whiskey & gin
- Introductory scuba diving lesson in pool
- Fitness centre
- Daily activities
- Nightly entertainment
- Entrance to Disco (18+), drinks included
- Entrance to Casino (drinks extra)
- Buffet restaurant
- 2 a la carte restaurants: Mediterranean and Grill Steakhouse, dress code & reservations required
- Swimming pools
- Children's pool
- Tennis courts
- Multi-sports court
- Fitness centre
- Scuba diving school
- Watersports centre (fee)
- WiFi Internet in lobby
- Caribbean Street w/shops, beauty salon, internet room, pharmacy & cigar shop
Hotel Rooms include:
- Two 3/4 beds
- Ceiling fan
- Satellite TV
- Liquor dispensers
- In-room safe
- Full bathroom
- Max occupancy 3 adults & 1 infant or 2 adults & 2 kids in existing bedding
Junior Suites include:
- Similar to above but slightly larger w/living area (limited availability)
- Maximum occupancy 3 adults & 1 infant
Kids Deals - Kids 12 years & under stay & eat free when sharing a Hotel Room only with 2 adults. Max 2 kids. Limited availability.
For the Kids - Kids 4-12 can enjoy supervised kid's activities daily from 10:30am-12:30pm & 3pm-5:30pm. Kid's can also enjoy the Mini-disco and outdoor movies.
Stay at 1, Play at 3! - Guests receive full exchange privileges between RIU Mambo and RIU Merengue for breakfast & lunch as well as day & evening access to all pools, bars & shows. Some restrictions apply.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Wedding Bonus - Wedding packages available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu BachataPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Bahia de Maimon, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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