- What's Included
- All Inclusive Features
The nicest of the 3 Riu resorts in the area, the Riu Bachata is also the newest of them. Probably not a 5 star as some operators may rate it, more along the lines of a 4.5 star. The beach here is a little narrow but nice and swimable. Like most Riu's the food and service are great. Definitely a good choice for couples, singles and families looking for fun filled Puerto Plata vacation.
Situated in a quiet location and surrounded by stunning scenery the Riu Bachata and offers guests comfortable accommodation in a relaxed and friendly atmosphere next door to sister resorts the Riu Merengue and Riu Mambo. The Riu Bachata Resort features 610 guestrooms spread out amongst 1 and 2-story bungalows, this impressive resort offers excellent views from the ocean view rooms. With a swim-up bar, casino, gym, spa and lots of water sports, there is something here for every type of vacationer.
Clubhotel Riu Bachata is an all inclusive hotel located on the beach in Maimon Bay, Puerto Plata-Dominican Republic. The hotel is a 1-story and 2-story style bungalow complex, with 610 guestrooms ten minutes away from Puerto Plata and 15.5 miles from Puerto Plata Intl. Airport.
Location On the beach in Marimon Bay and next to the Riu Mambo and Riu Merengue. 15 min to Puerto Plata, 20 min to Playa Dorada and 45 min from the airport.
We stayed here 7th - 22nd november, the hotel staff are great. Facilities are good, cant complain. Food and drink are good. We did trips to Santiago and Puerto Plata and to the capital Santo Domingo. The guide on the trips were great. We had a great time. Picking up other posts, there are mosquitos to suggest you have sprays and creams, food is good consistent you cant please everyone. For myself the downside was being bitten by mosquitos, first time ever over 2 weeks for bitten alot but once i brought the spray from shop i was ok. Facilities are good maybe some says its dated but i come on holiday to enjoy pool beach and explore the countries culture etc not to spend all day in room. Remember this isnt the Ritz or Hilton so get a grip. The staff are great and make the place so friendly.
I have never complained about a holiday in my many years of travel but sadly this one merited it!I hadn't been back to the Dominican Republic for exactly 20 years, so I was looking forward to it. Having stayed in RIU Hotels in a variety of places I also knew what to expect ..... or so I thought.On arriving at the resort, you have to admire the place; it is set in beautiful grounds and as with RIU Hotels, is situated right on the beach. There are 3 hotels side by side, of which the Bachata is the end one.Before I venture further, let me say that any negatives were not caused by the majority of the staff, who were friendly and helpful at all times.I suppose it started going downhill when we arrived at the room, the view was great but one of the mattresses had transformed into the shape of a banana. Now I don't know who'd been sleeping on it before me but I don't want to meet him!I reported it but nothing was done about it.I suppose the main gripes were about the food and indeed drink. I'm not a boozer but I enjoy a vodka and tonic or two after dinner. We were advised by other holidaymakers that we had to ask for imported spirits and should as the domestic ones were really poor.Having secured and drunk 2 Smirnoffs and tonics, I went back a couple of times, only to find that by Round 3 there was no vodka in the tonic! It is a bit of a secretive affair the way they disappear and get your vodka, or not as the case was.Judging by the disgruntlement of my fellow guests, they had experienced similar.OK, the piece de resistance was the food; as in it was spectacularly poor. Vegetables were almost raw; I enjoy el dente veg but raw spud is a bit too much. In the main dinners were poor. We only ate breakfast and dinner and scrambled eggs is a bit difficult to muck up. Tried the steak house one night at 7.30 pm for the second sitting to be told they had already completed their 150 covers? there were about 10 people in there?The whole place looked tired and in need of TLC but when the manager tells you that it had been up for sale for 8 years and the deal just fell through, you realise it fits with your experience. He also told us all quite happily at dinner that they had lost the Dutch and Belgian contracts, which really we weren't surprised at. Actually for Belgian that may have been German.If you want to visit the local supermarket it's a $40 taxi ride, which is properly taking the proverbial!I complained to Thomson about the fact that this is billed as a "Premium Holiday" with a 4/5 Star rating and got the most condescending response and a similar holding pattern from them when I responded.Thomson, now TUI was a name that was synonymous with decent standard holidays and some degree of decent customer service; alas I think those days have passed.In essence I would never go back there but I'm sure this will elicit responses from those people who told me it was like their "second home".Good luck with that!
Home tomorrow after a two week stay.I must say that for the money we paid, this hotel is excellent.Reception team are very helpful, check in was very smooth. All the areas of the hotel are constantly being cleaned, bar staff are very efficient and waiting times are minimal. Buffet food is ok, plenty of choice with a different theme each night.The a la carte restaurants are very good, turn up at 6.30 for a table or book one for a little later but you still have to go in person at 6.30.Entertainment team work hard, very Dominican, love it or hate it, it is the same all over the island.The beach is great, plenty of beds, same for the pools.I would definitely return if I could get it for a similar price
Airport to hotel40 mins transferCheck inEasy....welcome drink....porter takes casesReception StaffOk.....they seem friendly enough.RepI think tui rep could do better.....i think he needs a holidayRoomsBasic....clean.....a few english tv channels....air con struggles a bit but ok. Bathroom ok, hair dryer lacks power.Room Tip.....if you tip cleaner give to them direct or the supervisor or drinks re filler will take it.FoodFood is ok but for price paid good, steak and italian best a la carte and good but quite quick.Yes you have to q up at 6.30 to get a booking but okay overall.ShopsKeep AWAY from riu bachata shop a rip off.For creams and bug stuff go to pharmacy around corner in caribean street, the rest of ships rip off.For cigars go to supermarket in town.GolfPlaya dorada ourse good, 61 dollara a round plus buggy 20 and caddie 20 plus caddie tip 20, do not leave anything in cart it disapears as i lost hat and towel.50 dollars return in taxi 30 minute trip, course out of 5 would be a 3.5Food after and drinks good valuePoolsClean and tidy...beach ok abit messy but there hadjust been a storm.EntertainmentM jackson good if you like his songs....tge rest is ok ......the usual really....animation team work really hard.DrinksOk.....we had no complaints...do not expect top top but dominican drinks then you will not be upset.....OverallTakebug spray as you will need it, but for 750 pounds for two weeks a bargain, no tea coffee in room.....would i come back....Yes for the right price.....just as good as holidays for 1000 pounds.....Too tipsBug spray, Restaurant around corner 30 dollars for massive lobster amust....bramissimo show...a waste of money do something else....Keep away from.riu bachata shop in receptiona rip off oh and exoext afew showers they are fun....whats not to like about warm rain
we have been to dom rep many times and this was a cheap deal so we didnt know what to expect. The hotel itself is very dated but clean, plenty of choices of food, staff were amazing, from reception,maids, barstaff, restaurant and the animation team, so helpful friendly, it what has made this holiday superb. When do you ever see the hotel manager (Fredrick) walking around talking, laughing with the guests everyday? never!! You only get a glimpse of a manager at any other hotel, and thats probably when or if you had a complaint. Maybe more managers in hotels should take heed. Our room was overlooking the gardens not that we cared as you only sleep in them, we got out in the sun asap, bar in the room fully stocked, and plenty of everything, clean sheets, towels etc. Entertainment abit samey as in alot of the hotels there, but on the whole excellent value for money. Had we had spent alot of money going to this hotel we would have been somewhat disappointed compared to other ruis and hotels we have been to before, its true you only get what you pay for. We are delighted with the overall holiday, Would we recommend this hotel, if only for all the staff, YES, but only if you can grab a deal, Id rate this a 2/3 star for facilites and a 4 star plus because of the staff. Well done Fredrick and your team a great time was had by all. LB
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- All day & late night snacks
- A la carte dining
- 2 theme dinners per week
- Unlimited Domestic drinks from 10am-2am
- In-room mini-bar stocked w/soft drinks, water & beer, replenished regularly
- In-room liquor dispenser replenished regular w/rum, whiskey & gin
- Introductory scuba diving lesson in pool
- Fitness centre
- Daily activities
- Nightly entertainment
- Entrance to Disco (18+), drinks included
- Entrance to Casino (drinks extra)
- Buffet restaurant
- 2 a la carte restaurants: Mediterranean and Grill Steakhouse, dress code & reservations required
- Swimming pools
- Children's pool
- Tennis courts
- Multi-sports court
- Fitness centre
- Scuba diving school
- Watersports centre (fee)
- WiFi Internet in lobby
- Caribbean Street w/shops, beauty salon, internet room, pharmacy & cigar shop
Hotel Rooms include:
- Two 3/4 beds
- Ceiling fan
- Satellite TV
- Liquor dispensers
- In-room safe
- Full bathroom
- Max occupancy 3 adults & 1 infant or 2 adults & 2 kids in existing bedding
Junior Suites include:
- Similar to above but slightly larger w/living area (limited availability)
- Maximum occupancy 3 adults & 1 infant
Kids Deals - Kids 12 years & under stay & eat free when sharing a Hotel Room only with 2 adults. Max 2 kids. Limited availability.
For the Kids - Kids 4-12 can enjoy supervised kid's activities daily from 10:30am-12:30pm & 3pm-5:30pm. Kid's can also enjoy the Mini-disco and outdoor movies.
Stay at 1, Play at 3! - Guests receive full exchange privileges between RIU Mambo and RIU Merengue for breakfast & lunch as well as day & evening access to all pools, bars & shows. Some restrictions apply.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Wedding Bonus - Wedding packages available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu BachataPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Bahia de Maimon, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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