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Riu Merengue

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Overview
This 544 room resort is without a doubt one of the most outstanding and best selling resorts in Puerto Plata. Ideally set on two private bays, you will enjoy breathtaking panoramic views of surrounding hillsides, lush tropical gardens and countless palm trees. Guests keep coming back to this delightful hotel owned by RIU Hotels of Spain who are well known for their superior quality in design, attention to detail and exceptional service.

Location: On the beach, 15 min to Puerto Plata, 20 min to Playa Dorada, 45 min from the airport.

tripadvisor Traveler Reviews
  • dwasal : Yorkton, Canada
A fun place to visit

Right off the bat I am gonna tell you that the staff and the people that you will meet here are great. This is not a new resort. This is not a fancy resort. This is not Hawaii or even Mexico. But give it a chance and the people will surprise you.The rooms are clean. Yes, you make see a cockroach and other critters, get over it. Mini bar and liquor dispensers are in every room, but who wants to be in the room. Go to the bar and visit Diez or Rosaria. Both are fantastic.The food is average. You will not starve. Many theme nights throughout the week at the buffet. I wouldn't bother with the a'la carts. You can not make a reservation and you have to line up to get a seating. Heard it wasn't great anyway. If you don't mind a cab ride, head out a try the local restaurants. Il Giardino is a great Italian restaurant. Honestly, one of the best steaks I have ever had.The pool is old and small. The beach is very nice, it's cleaned daily. Lots of room and lots of chairs on the beach. The poolside can get crowded. The ocean, well, I never went in. It looked weedy and I heard there were many spiny sea urchins. It it great to be so close to the port and to be able to watch the cruise ship arrive and depart.The animation staff is fantastic and seem to work non-stop to entertain you. The evening shows are average. Oh and you will probably get tired of hearing Merengue music. It is the only music that you will hear unless you take your own wi-fi speaker.For Canadians. The bad news. The bars do not serve clamato juice, only tomato juice. I can hear your sighs. The good news is that clamato juice is sold at the gift shop and it is even a better deal if you manage to get into the city and stop at a grocery store. I was pleasantly surprised to find that I could spend my Canadian pesos pretty much anywhere. I made one transaction and used three different currencies, Dominican peso, CND and US dollars. lol My advice, take extra CDN dollars. You don't have to worry about exchanging it and it is a pain and expensive to try and get to an ATM or a bank. Yup, that's right. There is no ATM at the resort.Shopping at the resort market or actually at any market is a terrible experience. Always with the hard sell. You will have to be rude. Avoid the markets at all cost. Save yourself the grief, hire a cab, go into the city and tell the cabbie want you want. He will be more than happy to get you whatever you want and without the terrible feelings you get at the vendors If you do find a decent vendor, he will probably offer you a taste of his Mamajuana. This is the Republic's national drink. Embrace it. It is fantastic and everyone makes it a little different. One other item you may want to purchase is larimar jewelry. Larimar is a light blue gem stone similar to turquoise and jade, but the Espanola Island is the only place in the world it is found and mined. Tip, the more white colour in the stone, the lower the grade and value. If you are going to buy the jewelry, don't buy it on the beach or on the street, go to the jewelry store. You can actually watch them make your piece and they will take Canadian dollars.Finally, the staff of this resort and others work very hard to make you vacation pleasant and memorable, please remember to show your appreciation. If you choose to tip the staff with cash, be discrete. And don't forget the cleaning ladies and grounds keepers . For the ladies, any type of hygiene, toiletries or treats. For the grounds keepers, gloves, hats or even sunglasses. You will never forget the look of gratitude on their faces with a simple gesture of kindness and you will receive smiles and waves the entire time you are there. Give it a chance and go with an open mind. You just may find that you will have the time of your life.

  • gengiv2017 : Toronto, Canada
Resort area and beach. Swimming. Room. Food. Environment

Very clean area and beach, but which is not good for swimming. Water is shallow with bottom covered by yellow sand and sharp pieces of rock. Further, where water depth is about 3 – 4 feet, bottom consists of huge boulders covered by sea grass, so you can’t swim here. Actually, it is the worst beach that I’ve ever seen. It is not white coral sand beaches of Cuba or Bahamas. Room is clean and well maintained. Food is so-so with low variety, which is suitable for 2 or 3 star, but not for 4+. It is not poisonous, but is not testy. The main problem here is the noisy and messy locals who are allowed staying in hotel with all their children. They produce such noise and mess (mainly in pools, where they eat and drink) that forces regular international tourists looking for tranquility (such as I) to move away further to far end of hotel. This part of hotel, which is temporary not settled because of low season, has a good clean swimming pool and deep water beach. But, finally these people move there too and you can not find place to hide. Actually, as I know, couple years ago Dominican hotels administration accepts locals for weekends only, but now the occupy hotel for whole week. May be some people like such environment, but not me. Therefore, I will never visit RIA Merengue and Dominican any more (I think all Dominican hotels follow such policy) and I’ll give such advice to my friends and friends of my friends. Actually, this hotel is 3-, not 4+.Toronto

  • oncebittenMidlands : midlands
Enjoyable holiday

Stayed at the Merengue last year and had a really pleasant stay. The only down side to it is the locals who are allowed in at weekends are very loud and rude especially where food and manners are concerned.Rooms are nice even though People say they are dated, personally I think they look traditional and the house keeping lady we had was really nice and did a fabulous job of our room. Can't say we had any trouble with any of the staff we found them all to be very pleasant and happy.We are actually going back again soon and are looking forward to but I would like to contact the hotel to ask for a room request. Unfortunately the 3 times I have emailed them I haven't had a response so I'm guessing I have the wrong email address.I would be grateful if a member of the staff would contact me though.All in all a great place but depends on what you like I suppose.Many thanks Riu team see you soon

  • Krystal M :
Horrible

-Food bad-Alcohol bad-Ants in all the rooms-Some rooms had cockroaches, ours didn't but one ran in front of me behind the food buffet -Beach so rocky you need boat shoes-Most of the staff rude, couple nice people but not very many-Couple staff members really creepy -Fellow guests were even rude cause they were having a bad time-Shut the pool down by 6pm every night-Day 3 and they shut our poolDown for the rest of the week. So we only had a pool 2 days out of a week. Had to go to sister resort to use their pool-1 security guard checked me w his gun and spilled a drink all down me, fellow guest saw in disbelief. As was I. AAnother security guard grabbed my husband by the back of his neck and forced to sit in a chair. They didn't know I was around and when I yelled to let go they all backed up and front desk told them to go away and that he didn't want to see us. Originally all we were doing was looking for late food and pop and it was pitch black and flooded. My husband slipped and knock a couple plastic chairs over and then 5 armed guards did that. -No drinking machines or food available from 1am-7amDon't waste your money going to Dominican Puerto plata!!!!!

  • Danny D :
Will not go back to the Riu Merengue

Okay let's get one thing clear this is not a 4.5 star hotel it's more like a 2 to 3 star hotel i booked with Signature Vacation by Sunwing is lying to you that this hotel is a 4.5 hotel we arrived at the Riu Merengue hotel at 10pm at night, it was 6 of us that went on Vacation we had book 3 rooms we had requested to say in the same building unfortunately we was split apart. when we arrived at the rooms two of the had cockroaches walking on the bed, the guy that took our bags to the room we had showed him the cockroaches and he had called the front desk for them to send some one to change the bed sheets and spray the room we waited an hour and nobody came to the room we called back the front desk and they told us that house keeping had left for the night that they could not do anything at the time, we decided to go the the 24/7 snack bar to grab some food unfortunately the only thing they had to eat was over cooked beef burgers and fries no chicken,most of the staff members are very rude especially the ones the work at the bar. also our flight to leave DR was at 8:45 the bus was to come by until 5:45pm but the hotel wanted us to check out at 12:00 noon we had 4 hours to kill we wanted to go to the pool to pass the time the Riu Merengue wanted us to pay $40 US to stay an extra 4 hours to stay in the room untill the bus came i paid the $40.00 US at the front desk one of the representative call me at 2pm was who very rude asked me why i am i still in the room i was to leave at 12:00 noon i am assuming the representative at the front desk pocketed the money and did not put it in the system that i paid for the extra 4 hours i was very embarrassed at the fact that i paid the extra money and the representative front desk call me and was yelling at me i had to leave my room and take the time out to go the front desk to talk to them when i have already paid for the room do yourself a favor if you are thinking of going to the Riu Merengue in Dominican Republic don't wast your money spend go some there with a better review ... also the food is poor not a 4.5 food like they are promoting entertainment is very poor as well. also the staff that work at the hotel constantly bugs you to bring food for them from the buffet for them i am sorry i work very hard all year and i paid to go away not to bring food for staff everyday and have bad service. PS i think my friends and i who went to this place we deserve our money back... i would never go back here ever....

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • All day & late night snacks
  • A la carte dining w/reservations
  • Unlimited Domestic drinks from 10am-2am
  • In-room mini-bar stocked w/soft drinks, water & beer, replenished regularly
  • In-room liquor dispensers regular replenished w/rum, whiskey & gin
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Sailing
  • Introductory scuba diving lesson in pool
  • Daytime tennis
  • Volleyball
  • Table tennis & darts
  • Pool table
  • Aerobics
  • Fitness centre
  • Daily activities
  • Nightly entertainment
  • Entrance to Disco (18+), drinks included
  • Entrance to Casino at RIU Bachata (drinks extra)
  • Buffet restaurant
  • Dominican a la carte restaurant, dress code & reservations required
  • Pool bar
  • Bars
  • Mini-disco
  • Swimming pool
  • Children's pool
  • Tennis courts
  • Casino at RIU Bachata
  • Fitness centre
  • Scuba diving school
  • Watersports centre (fee)
  • WiFi in lobby
  • Caribbean Street w/shops, games room, spa, beauty salon, internet room, pharmacy & cigar shop

Hotel Rooms include:

  • Two 3/4 beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini-bar
  • Liquor dispensers
  • In-room safe
  • Full bathroom
  • Balcony
  • Max occupancy 3 adults or 2 adults and 2 kids

Suites include:

  • Similar to above w/separate living room, sofa, and coffee table & chairs. Limited availability.

Kids Deals - Kids 12 & under stay & eat free when sharing a Hotel Room only with 2 adults. Max 2 kids. Limited availability.

For the Kids - Kids 4-12 can enjoy supervised kid's activities daily from 10:30am-12:30 & 3pm-5:30pm and Mini-disco.

Stay at 1, Plat at 2! - Guests receive full exchange privileges with RIU Mambo and RIU Bachata for breakfast & lunch, and day & evening access to all pools, bars and shows. Some restrictions apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Merengue
    Puerto Plata,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel Riu Merengue
Bahia de Maimon, Puerto Plata 57000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.