- What's Included
- All Inclusive Features
Location: On the beach, 15 min to Puerto Plata, 20 min to Playa Dorada, 45 min from the airport.
Visited this resort for an afternoon from a Carnival ship last October and my wife and I liked what we saw so much that we decided to stay here for 10 days 6-16 May. We were not disappointed. All open-air pavillions containing the hotel reception area, bars, restaurants, entertainment areas with a backdrop of a beautiful beach. Staff were almost as if they were family. Always responsive, and always friendly. Talked to several people that have been here over and over. We Will be one of those.
Just returned from 2 weeks at Riu Merengue. I must admit to being nervous about going having read previous reviews before going but I needn't have worried. Yes the rooms are a little dated but no more so than the rooms at Riu Karamboa in Cape Verde. The hotel and apartments cover a fairly large area but being right on the beach is great. The food was plentiful and we could always find something to eat - even my fairly fussy sister in law! The omelettes are cooked to order and worth the wait! We only tried the steak house restaurant but managed to go there twice - highly recommended although don't expect thick steaks that you would have in this country as they don't do them but the half a chicken made a very large meal! The drinks are ok although my husband did say that the beer wasn't as strong as at home although the mojitos are very good. The mini bar in the room is great too and you can always take wine and coffees back to your room if you want to. The holiday can be as hectic or as relaxed as you want it to be, it's up to you. The animation team all work very hard and are really friendly. We did have a problem with the native wildlife - mainly mosquitoes but we think that the issue was made worse by some unusually heavy downpours. Tip - if you need an umbrella ask at reception as they keep a supply there for guests to borrow. Overall the holiday was brilliant especially when you consider that we paid less than £900 per person for a two week holiday in the Caribbean! Although it has 5 stars it's probably more like a 3/4 star hotel but if you want true 5 star luxury than you have to pay for it. We would go back tomorrow if we could.
First of all my wife and i booked this holiday last year with thomson holidays after hearing some good reports and bad but decided to go ourselves to find out.After we arrived at the merengue with our rep he told us what to do, after a quick check in we were allocated our room which was a two minute walk from the main reception and the restaurants.The room was just large enough for us and it was very clean having a quick look around and spacious with a large balcony through the double french doors.After finding our feet the next day we got to the beach to find plenty of sun loungers and shade under the palm trees, the sea was not as clear as the carribean side but it was nice and warm.The pool was a little on the small side to me for some reason the pools with most of the riu hotels seem too be on the small side but who cares when you have a lovely beach just two minutes away from all the amenities.There are two sister Hotels that you can use Village Merengue which was closed for some reason but you could use the pool and bar if wanted piece and quite,the other one was the Batcha which had a casino and again a small pool surrounded with a lot of bushes so if the mosquitoes like beware also you will pay a little bit more to stay the Batcha than the Merenque.Coming down to the bars we would like too thank them all they work long hours for pittance especially Liz and Rosa they greeted you with a smile every time whether you went for a chat or a drink.And the most important thing about the Merengue the food we visited all the restaurants the Steak house was very good the only gripe that the steak is not thick enough it is just i thick slice of rib eye,the Italian the food was pretty average,the main restaurant there was plenty full from starters to sweets and mostly enjoyable that is if your a picky eater such has my wife.Overall we would like to thank all the staff that work at the Merengue from the gardeners,bar staff.waiting on staff,entertainment team especially Cheeky Monkey,Spaghetti and the girls who were so sweet and finally the management team hopefully we will see you in the near future
Had a great time. Stayed in the Garden property. Room was nice, food was good, along with the service. Nightly shows were entertaining. Pool bar at Bachata was fun. Only negative was having to pay for drinks at the disco, so we never went back after first night.
Just spent 2 weeks here and will try and give an objective review.Check in was easy and then had the task of finding our room, took a while but got there in the end and the cases arrived shortly afterwards. The room was large with a huge bed, mini bar, safe, hair dryer, umbrella, bath and shower. There was no iron but reception will lend you one. There is also a large tv but no tea/coffee facilities.You have the use of the Riu Bachatta and the Riu Merengue Village, both of which have nicer pools than the Merengue. The pool here is not that large and is busy, it is just outside reception and the snack bar is next to it. You can use Bachatta for lunch but not breakfast or dinner and the pool there is a decent size with a swim up bar. The Merengue Village is shut at this time of year but the pool and bar are open. This is where we spent most of our time as it is a lot quieter and a lot more pleasant to be around. There are actually 2 pools there with loads of space. We never had trouble getting sunbeds no matter what the time of day, but it was low season.The beach is literally seconds form any of the pools and is a lot better than it looks on pictures. Loads of sunbeds and loads of space. The beach bar is also at the Merengue Village end of the beach. The sea is not that clear but was warm to swim in!The food was much better than we thought, we have been to loads of all inclusive over the last few years and also several Riu's. The food here was by far the best. There is loads to choose from, the meat was always well cooked and there are loads of veggies, plenty of salad, pasta dishes and different breads. Yes, there is pizza, burgers and hot dogs but you don't have to eat them! As with other Riu's there are self service drinks machines in the bars and restaurants. All inclusive does get to be a pain because you're always queuing for food etc but that is the nature of the beast.We did two trips, cable car/Puerto Plata day trip and Paradise Island VIP cruise. Both were really good and well worth doing.Now the negatives. Some of the staff, mainly bar staff are very unfriendly and miserable but most of the staff are really very good. The other thing that let the holiday down was the policy of letting locals in at weekends. This last week they started arriving on the Thursday and while neither of us have a problem with that it is the behaviour of some whilst there. There is a lack of respect for other guests and they seem to spend most of their time shouting and screaming at each other. Loudly. Other guests who have been there before told us that it had never been as bad as it was these last few weeks. After one particular horrendous few hours at the pool, they all left and I went to get into the pool which was by now disgusting! There was debris, general rubbish clumps of hair and god knows what else floating in the water. Not pleasant and not a good advert for the resort!The location is stunning and really is paradise but it is let down by some mardy staff and hysterical locals taking over which is a shame! Other than that, we had a really good time there and we're glad we went.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- All day & late night snacks
- A la carte dining w/reservations
- Unlimited Domestic drinks from 10am-2am
- In-room mini-bar stocked w/soft drinks, water & beer, replenished regularly
- In-room liquor dispensers regular replenished w/rum, whiskey & gin
- Introductory scuba diving lesson in pool
- Daytime tennis
- Table tennis & darts
- Pool table
- Fitness centre
- Daily activities
- Nightly entertainment
- Entrance to Disco (18+), drinks included
- Entrance to Casino at RIU Bachata (drinks extra)
- Buffet restaurant
- Dominican a la carte restaurant, dress code & reservations required
- Pool bar
- Swimming pool
- Children's pool
- Tennis courts
- Casino at RIU Bachata
- Fitness centre
- Scuba diving school
- Watersports centre (fee)
- WiFi in lobby
- Caribbean Street w/shops, games room, spa, beauty salon, internet room, pharmacy & cigar shop
Hotel Rooms include:
- Two 3/4 beds
- Ceiling fan
- Satellite TV
- Liquor dispensers
- In-room safe
- Full bathroom
- Max occupancy 3 adults or 2 adults and 2 kids
- Similar to above w/separate living room, sofa, and coffee table & chairs. Limited availability.
Kids Deals - Kids 12 & under stay & eat free when sharing a Hotel Room only with 2 adults. Max 2 kids. Limited availability.
For the Kids - Kids 4-12 can enjoy supervised kid's activities daily from 10:30am-12:30 & 3pm-5:30pm and Mini-disco.
Stay at 1, Plat at 2! - Guests receive full exchange privileges with RIU Mambo and RIU Bachata for breakfast & lunch, and day & evening access to all pools, bars and shows. Some restrictions apply.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu MerenguePuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Bahia de Maimon, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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