Sunscape Puerto Plata
- What's Included
- All Inclusive Features
We travelled to the Sunscape on week of July 11th to the 18th. We booked a family room deluxe and received 2 connecting rooms in building 9 which was a huge plus when travelling with older children.The rooms were always cleaned well and fridge was fully stocked.All the staff worked very hard and were very friendly and helpful. Always acknowledged you with a smile.The pools were well maintained and had plenty of chairs available. No need to reserve chairs. Al a Carte restaurants were all good. People tend to eat late so to avoid a line up go before 7:30 pm and you will not have a problem.We loved to café. It was a great place to have an afternoon coffee and get a break from the sun. Unfortunately all good reviews must also have the not so good warnings to travellers. BEACH Since Puerto Plata is located 8 hours north of Punta Cana the water was deeper and much colder. The temperature was 70 degrees in July so imagine other times of the year. Way too cold for our liking. The water was not clear so we could not see to the bottom. I did not like the fact that something could be lurking under my feet. The entire week was extremely windy so much so that it was not possible to enjoy it without getting a mouth full of sand. NOW FOR THE UGLYThe vendors on the beach will MAKE YOU CRAZY!!The first day we went to the beach we were approached by 63 vendors in less than 2 hours. It was non stop with the soliciting of excursions, massages, pedicures , clothing etc... You say NO and then they come back again over and over. If you close your eyes they keep jingling things in front of you until you acknowledge them. My husband was livid. The whole purpose of a vacation is to relax and it was impossible. We eventually never went back to the beach. WEEKENDS IN THE SUMMER If you are travelling in July or August be warned the hotel allows locals into the resort. It starts to get crazy on Friday afternoon after 3:00pm and Saturday is a complete write off. The pool is jammed with hundreds of locals drinking in the pool and screaming. We even witnessed a fist fight with over 20 people. Quite entertaining but scary when you are travelling with children. Overall the property was really nice but I will not return due to the issues with the beach. Our first priority is to spend our vacation enjoying the warm salt water and that was not possible. Do your research regarding water temperature before you go or you will be disappointed.
resort is outdated, a/c did not work properly, numerous cockroaches in room in middle of night, one roach was on the bed and in the bathroom. Hotel did not seem to care about needs of guests. This was our first trip to this resort and will be our last. Check in was horrible and management was not interested in needs of guests.
I was in Puerto Plata for a 5-day ladies trip and we have an amazing time. The staff at the resort are all extremely accommodating, friendly, and welcoming. There are decent food options -- be sure to venture outside of the buffet as they have some good sit down options as well (that are part of the all-inclusive!). There are daily activities on the resort if you don't have anything planned, including free kayaking, paddle boarding, Spanish lessons, zumba etc.! The beach is a short walk from the hotel rooms and is pretty standard with plenty of beach chairs available and the occasional vendor walking by. The day we went to the beach DJ Marbel was spinning for the Zumba on the Beach class -- the music was great and although there weren't many participants at the time, the energy from the staff was high and the music made it so fun! DJ Marbel also spins at the Disco club on the resort on the evenings. He was so friendly to our group and played our requests. I would definitely recommend stopping by the Disco for a fun night dancing to great music. If you are interested in activities outside of the resort, there is someone at the resort every morning and afternoon to assist with booking. We worked with Leo and he really hooked us up! The prices are unbeatable for what you get. The Mega Extreme Adventures is a MUST! It includes jumping into waterfalls, horseback riding, and zip-lining and transportation to and from the hotel. Easily one of the top highlights of our trip!! Check in was simply and quick. Only gripe was my room was freezing and the AC control unit was broken, so we couldn't adjust the temperature -- just option to turn on or off. I asked for blankets but they never came. With the ceiling fan on, I was comfortable enough to turn the AC off in the evening.
This place was just beautiful! Just a calm environment with great entertainment! The staff is super nice and helpful👍🏼 Really recommend for the family! Angelina was very kind and great yoga instructor!villa victor Jen on
Just came back two days ago from this resort, where we stayed 2 weeks. Very impressed with all the staff, polite, helpful, smiling and hard working all the time. maintenance of the place was great, rooms( a lot of space), pool, beach, lobby were impeccably clean. the bartenders were great, the cocktails were amazing. It is true there were a lot of locals during the weekends, but we had no problem with that, they were very nice people. the music was great everywhere, especially next to the lobby, Danny was the best DJ:) The food was ok. overall a great resort for families.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks, including kid-friendly options
- Buffet and a la carte restaurants without reservations required
- All drinks (domestic and international, cocktails, house wine with meals)
- 24 hour food and beverages
- In-room mini-bar with soft drinks, juice, bottled water & beer
- Non-motorized water sports
- Day tennis
- Kids club
- Daily activities
- Nightly entertainment
- No wristbands required
- 585 rooms
- 4 a la carte restaurants, 1 buffet, 1 grill, 2 snack bars and cafe
- 6 bars
- Poolside grill
- Large swimming pool
- Children's pool
- Tennis court
- Fitness facilities
- Spa services (fee)
- Beauty salon and shops (fee)
- Wireless internet (fees may apply)
- Indoor theatre
- Water sports center
- Adjacent to golf course
- 1 king or 2 twin beds
- Full bathroom
- Satellite TV
- iPod docking station
- Mini-bar (stocked upon arrival)
- In-room safe
- Iron & ironing board
- Coffee/tea maker
- Balcony or patio
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Explorer's Club for ages 3-12 years, Teen Club for ages 13-17.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunscape Puerto PlataPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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