Sunscape Puerto Plata
- What's Included
- All Inclusive Features
After around a year or so, I came back here with my family last holidays and i just have to say this...Best hotel I have visited in Puerto Plata so far. Super friendly staff, food is fresh and delicious, different meal options, fun and enjoyable activities by the pool. Kudos to the staff specially to activity manager William Hernandez, he treated us like gods in our stay.I think this has become my holiday destination from now on. They are great and I think they will continue to be.
The food at all the restaurants is always AMAZING!!! I love pizza so the pizzeria is always nice to grab some yummy pizza. And as always the service is 10 Stars/wonderful!!! If you are looking for a nice and cozy place to go the Coco Cafe is the spot to go. The entertainment always great , such talent and hard working people. This time they have a few new shows I hadn't seen last time-they do a. Musical tribute (that's the best way I can describe it-they do songs from Grease and Chicago). The pool parties and water aerobics are so much fun. I love it that they announce with the microphone when the next activities are and that they sing during Karaoke! It just makes it 10times more enjoyable. The staff members that stood out to me and my friends are Julio (the rock), Victor, Yayi, Marbel, Edgear, Santos, Rafael, Elvin and Angelina. They really make this place fun and more of a vacation. They are some hard workers and they always have a smile on their face. I will definitely recommend this place to friends and family. I can't wait to book my next trip back!!!
Was not sure at first about this resort,but was very pleased with the overall service from start to finished.The food was great with a lot of options The staff provided excellent service and was very helpful and friendly.Definitely will return.Coconut party on Mondays is a must.Great evening entertainment.
We chose this place very last minute as a quick mi-summer getaway.The resort itself is somewhat dated and tired in some places however the new owners are taking strides to renovate and freshen up the property.After having some issues with the air conditioning in our room in building 10 we were offered an upgrade to building 2 in the Sun Club adults only area which was very nice.The Sun Club I saw as being worth the upgrade especially if traveling as a couple as there is an adults only pool which was much less crowded and quiet. The main pool and adult pool in the other part of the resort were very busy primarily by the locals that are vacationing as well.The rooms are well appointed, coffee maker, small fridge, DVD player. They cleaned the rooms well and were spotless, no signs of bugs of any type. I found the bed somewhat firm but others may not feel the same.The beach is nice although what others have said is true about the vendors. They seemed to have a system that alerted the arrival of new people and then they would come through offering several locally made items, one after the other some being more aggressive than others.The buffet was good although repetitive and we had no issues with food quality. All was prepared well and tasty. No one will go hungry, something for everyone.As noted by other reviewers the service by the staff is hit and miss. Some staff seem not interested in assisting you. We had a couple of days with a good staff member Humberto and he was friendly, and gave us great service. We tried the Italian restaurant one night and it was great however the steakhouse on the following night was a total surprise. The steakhouse was very good, had the ribs and chicken breast and both were excellent quality and professionally displayed as well.As we have traveled many times during the summer to the Caribbean we found there were no mosquito's or a least none that we experienced, a definite plus. We did the city tour excursion which included a cable car ride to the top of a small mountain 3000ft up. This was a very good informative tour. It also included other stops as well to a nice grocery store to get some snacks and rum to bring home. Significantly cheaper to do it this way and still cheaper even than the duty free at the airport.So overall I would recommend and would return doing the Sun Club upgrade adults only as we really enjoyed it. Please tip those that provide good service, its only fitting.
We went in July and had a fantastic time. Our 8 year old daughter wanted to go to the explorers club on the first day, she went for 2 hours and loved it. After that she went everyday. Mary and her team did an amazing job keeping the kids entertained from 10am, till after 8pm when they had the mini disco. They had activities scheduled throughout the day, which are advertised in advance. It didn't matter what nationality the kids where they all interacted and had fun. The staff told me they get lunch for the kids and they actually took them all to the buffet. They we all sat in one area, again looking like they were having fun and our daughter tried foods she'd never had before. The club and whole hotel is kept very clean by the staff. The only downside is that the hotel has not allocated a lot of space for the club, it would be great if there area could be expanded.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks, including kid-friendly options
- Buffet and a la carte restaurants without reservations required
- All drinks (domestic and international, cocktails, house wine with meals)
- 24 hour food and beverages
- In-room mini-bar with soft drinks, juice, bottled water & beer
- Non-motorized water sports
- Day tennis
- Kids club
- Daily activities
- Nightly entertainment
- No wristbands required
- 585 rooms
- 4 a la carte restaurants, 1 buffet, 1 grill, 2 snack bars and cafe
- 6 bars
- Poolside grill
- Large swimming pool
- Children's pool
- Tennis court
- Fitness facilities
- Spa services (fee)
- Beauty salon and shops (fee)
- Wireless internet (fees may apply)
- Indoor theatre
- Water sports center
- Adjacent to golf course
- 1 king or 2 twin beds
- Full bathroom
- Satellite TV
- iPod docking station
- Mini-bar (stocked upon arrival)
- In-room safe
- Iron & ironing board
- Coffee/tea maker
- Balcony or patio
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Explorer's Club for ages 3-12 years, Teen Club for ages 13-17.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunscape Puerto PlataPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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