Sunscape Puerto Plata
- What's Included
- All Inclusive Features
Nov 29 - Dec 6 we vacationed at this amazing resort. I want to say thank-you to the staff. They made this a trip to remember. Our first greeting came from Eusebio He made us feel very welcome and by the time we left a week later we felt like we were leaving family. Others we want to thank: The resort manager but don't remember his name, Jorge with the UVC, VIP Concierge Manager but I don't remember her name. Also a shout out to Starling. He always had a smile and was very friendly. Also the man that made our pizzas on the open fire brick oven. He was very friendly and made very good pizzas. Just a side note. I know some All-inclusives do not allow tipping but not so here. If you have a good experience please show it by giving a little tip. From the cleaning person in your room to the bartenders.These people work very hard and do a great job. Thanks for a wonderful experience and we hope to return someday.
Such a fantastic trip from beginning to end. The staff make you feel like family, the resort is gorgeous and the rooms are huge!We got the daily deal room and it was excellent. Every room has a balcony sitting area. We were given a room with two beds, so the staff pushed them together and we had an enormous bed! The mini bar has some water, beer, and pop. We were told they didn't refill the mini bar, but each day we had more in there!The food variety was excellent. You don't need to make reservations for the sit-down restaurants and there are 3-4 open each night, plus the buffet, which changes each day as well. The Mexican food night was by far our favourite! There is also a coffee shop and a pizza place in the evening!There are two pools, one with a swim up bar. But the beach is where we spent most of our time. It can be annoying with the locals constantly trying to sell you things or braid your hair (which we finally broke down and did!), but it's worth it for the beautiful view.The evening shows are a must see! The performers are very talented and the MC's are hilarious. We were pulled onto the stage for a couple's competition which was a lot of fun. Can not say enough about the entertainment team. They are EXCELLENT!We didn't engage much with the daily activities, but there is always something going on. We also didn't have children with us, but they have a full day child care program which we sometimes wish we could go to! (Think ice cream sundaes and games).We did some excursions through Westjet. We did the city tour and the Mega extreme adventure. We highly recommend both! The city tour included a trip to the main square in the city, a ride on a cable car up to see Christ the Redeemer on a mountain in the clouds, and a tour of a cigar factory and a fortress! The Mega extreme adventure was truly the highlight of the trip.The first half of the day is spent hiking, swimming and jumping down waterfalls, surrounded by avocado trees and we even saw some wild cows running by! Next, is a traditional Dominican lunch, then horseback riding through the mountains and ziplining through the trees! Highly recommend both tours, and you can book them at the hotel. There are a few convenience stores on the property (but are a little pricey), including a souvenir shop, a pharmacy, and a snack shop. Just outside of the property, there is a little strip mall with plenty of souvenir shops.Overall, a wonderful stay! Thanks to all the sunscape staff for such a relaxing and exciting vacation. It's been a pleasure.
We were there from Nov. 21 -Dec. 5. Our flight was with Sunwing. You will need $10 US to get in the country and $20 US to leave the country. We were picked up at airport with airconditioned bus. Check-in was quick and we were driven to our rooms. We stayed in building 11. The main pool was across the walkway from our building and the beach was a 5 min walk. We were centrally located. The room had 2 queen beds, tv, fridge (was stocked daily ) with water, pop and beer. We had a coffee maker, 2 cups, 2 pkgs. coffee. If you used it they brought more coffee next day. There was a patio that had a 3 ft wall, so it was partially closed in. There was a drying rack on the wall of patio that you could pull out to hang stuff to dry. It had a small table and 2 chairs and an ash try. The room had a closet, dresser and night table and chair. There was safe in the room. It had a full length mirror beside dresser. The bathroom had a shower with rainhead , hairdryer, weigh scale, toiletries. 2 hand towels, bath towels bathmat, and a facecloth. The room also had an alarm clock. You got a letter under your door daily that told you the next days temperature, activities, and any info you might need. The resort has 3 alacartes. All were very good. It also has a wood burning pizza oven. You could either get a slice or a whole pizza. Very tasty. Buffet was great. Lots of choices and very tasty. Good variety. The resort has a coffee shop deli combo. You could get different coffees, teas, desserts, croissants, yogurt, fruit etc. There are afew gift shops and a new jewellery store. Beside the entertainment centre there was a bar, pool tables, ping pong, and you could get popcorn from the bar. It had a closed in area for kids 14 to 19 only. it had tv, play station, etc. The beach was nice. Lots of shade trees and loungers. You could kayak, etc for free. You could pay to go on banana boat, jet ski etc. There is horseback riding available. There is a bar/restaurant at beach. Only annoying thing is the peddlers. We did town excursion. we went up cable car to top of mountain. The view was amazing. Then we went to a jewellery store, museum and super market and the remains of a fort. It was very safe. When you got off bus security guards went with you so you did not get bothered. At resort beach is patrolled by police and security guards. Snorkelling was great down the beach to the left about 5 min walk. Better things to see than if you take the excursion. We had a great time. It was our first time to DR. Staff are constantly cleaning walkways etc. Showers by pool are scrubbed daily and the chairs at snack bar by pool are scrubbed. Would recommend this resort for anyone. For me just the right size. Buildings are 3 stories. There is tennis court, gym, massage, medical facility, and a golf course . I would definitely come back.
We vacationed at Sunscapes November 30-7 and I don't think I've ever had such a great week!! The staff is all fantastic, and 75% of them spoke great English. Absolutely no complaints about the food whatsoever, it was all incredible. The resort isn't too big, easy to navigate and not crowded. We could always find a chair at both the pool and the beach, without issue.The entertainment staff was amazing, made you feel at home and did great jobs with the pool games. The kids staff was AMAZING with the kids, they really enjoyed themselves and they always had fun things planned.Just a tip, if you walk out of the resort (still in the gated area) to the right, is a little indoor mall with a kids playground in it. The stuff there is better than at the flea market, maybe a bit more expensive, but overall, more to look at and no cab fare.If there is anything I could change about it is more activities at the pool. Our room smelt a bit mildewy in building 11. (We previously were in building 14 which was immaculate, but we changed buildings to be closer the rest of my family.) The floors get super slipery if the water comes out of your shower stall, so make sure the shower head is facing directly down. They don't use the water trampoline/rock climbing wall that they have. I'm not sure why but that would have made the ocean really awesome. I would return to this resort in a heartbeat though, and recommend it to everyone.
We decided to take a family vacation to Dominican Republic at the end of August 2017. We visited a few cities and our last stop before we flew back to NY was Puerto Plata. We wanted to end our vacation in an all inclusive resort. Sunscape was the prefect spot. The rooms were spacious with modern decor and great air conditioning (we blasted it all day and night). The resort was the perfect size for our family, not so big that we would get tired walking from one spot to another but not so small that we got bored of the place. There were specialty restaurants as well as a main dining room, which had a great variety of food. Pool was always clean and plenty of spots to sit and lounge around. The staff were super friendly and nightly entertainment was so much fun to watch. We even met one of the managers, Alberto Santana, who was very friendly and personable.Everything was great but we must give a special mention to the Kids Club and their amazing staff, especially Maria Teresa! We left our 2 kids, ages 3 and 6 years old, every day and they loved it. They had arts and crafts, free play and sprinkler time. They both had such a great time when it was pick up time they did not want to leave. Our 3 year old has asthma and we had to get a clearance letter from the concierge, before he could register but it was so simple and quick to get, it just reassured us that we were dealing with professionals. Our vacation was fun for the kids and relaxing for my husband and I because of the great staff at this kids club, especially Maria Teresa. We definitely recommend this resort to anyone looking to relax and have a fun time.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks, including kid-friendly options
- Buffet and a la carte restaurants without reservations required
- All drinks (domestic and international, cocktails, house wine with meals)
- 24 hour food and beverages
- In-room mini-bar with soft drinks, juice, bottled water & beer
- Non-motorized water sports
- Day tennis
- Kids club
- Daily activities
- Nightly entertainment
- No wristbands required
- 585 rooms
- 4 a la carte restaurants, 1 buffet, 1 grill, 2 snack bars and cafe
- 6 bars
- Poolside grill
- Large swimming pool
- Children's pool
- Tennis court
- Fitness facilities
- Spa services (fee)
- Beauty salon and shops (fee)
- Wireless internet (fees may apply)
- Indoor theatre
- Water sports center
- Adjacent to golf course
- 1 king or 2 twin beds
- Full bathroom
- Satellite TV
- iPod docking station
- Mini-bar (stocked upon arrival)
- In-room safe
- Iron & ironing board
- Coffee/tea maker
- Balcony or patio
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Explorer's Club for ages 3-12 years, Teen Club for ages 13-17.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunscape Puerto PlataPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.