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VH Gran Ventana Beach Resort

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

If you're looking for a great hotel with lots of food choices and a decent beach, this is it. Overall this is a solid 4 star, great for the kids and it even has a swim up bar for the adults.

A delightful beachfront hotel, set in the heart of the Playa Dorada Resort complex on 100 hectares of creatively landscaped grounds. From the central fountain in the lobby area to the Victorian-style gazebos in the main buffet restaurant, the Gran Ventana is known for its classy style. Well run and family-owned, it boasts a spectacular free-form pool with swim-up bar, and a second pool which provides its own quiet atmosphere.

Location: Beachfront, 5 minutes from downtown Puerto Plata, 25 minutes from the airport.

tripadvisor Traveler Reviews
  • Cindy I :
excellent service.

We were at this hotel during Hurricane Irma. Despite all the negative reviews for this time I would like to put the record straight... The Hotel Manager staff and our rep Sylvia could not do enough for us. We were very well looled after and well informed in advance of any situatuon about to occur. The well being and safety of all the guests were top priority!! We never felt in danger at any time and we were always in contact with the members of staff who could not to do enough for us. I would highly reccomend this Hotel to everyone and we are looking forward to our return visit.

  • BeaReli : Toronto, Canada
Amazing staff, enjoyable trip.

My stay at this hotel was fantastic. Even when Hurricane Irma touch us, everything was under control and supervised, maintaining all the time the security of the guests. It is important to point out that the attention of all the staff is top notch. We feel safe and protected all the time. The staff were amazing and my holidays unforgettable

  • nassy5555 : London, United Kingdom
Not a clean and nice hotel

This hotel is ok in visual but the hotel is not clean the rooms are dirty and the air conditioning in all rooms constantly leaking when you report anything to the staff all you get from them is ok no problem change rooms , the main pool is always dirty and smells , every single staff always ask's for tips and the comments you get from them is "Can I have some money because I haven't made enough trips today " specially from the beach bar . But that's that , the food is not that good specially the ela carte restaurants they want to take the plate from you like they are in a hurry you haven't even finished your food and the plate is of the table the beach is not clean and the beds are broken no one cleans the beach at all , also there is no entertainment on the beach at all . When you ask the reception for something they tell you one thing and mean another The biggest concern about this hotel is that you are always asked for tips from every single staff for everything you can't move with out getting asked for tips but any way I can say the management lies and can not be trusted about everything and they are rude they tell you anything just to make you go way . Please don't visit this hotel as it's not 4star I can strongly say it's like 2-3 star Because of the staff ,management and the rooms and the cleanest of the rooms there is lots of hotels in the Dominican Republic that can be visited but not this one I am sorry but this is the truth

  • D4966UDchristinad : Gravesend, United Kingdom
Lovely and amazing staff, and location

Fantastic hotel brilliant staff having an amazing time.The hotel location has the beach.2 good pool areas,Hotel is clean and tidy.Restaurant is clean food is excellent.Entertainment fantastic.Rooms are cleaned on a daily basis clean towels provided every day in room and at towel area as geusts who have been here throughout hurricane irma we would like to thank the management and the staff for keeping us well informed on what would happen during the hurricane.Plus we were well provided for during the storm we had phone calls asking if we needed anything and if we were ok.we felt safe and looked after.And we look forward to our next holiday at Gran Ventana

  • Wendy B :
Bridges family and bunce family

What can I say. Our second visit and just as good second time round. Hurricane Irma swept through causing mayhem. The staff were amazing and that's playing their efforts town absolutely brilliant. Delivering food and drinks. Calling the rooms. Then when we were allowed out on complex still entertaining guests. The restaurants were open. Can not praise this hotel enough.As for the animation crew your amazing. Thank you for making a good holiday great.Sylvia, Thompson rep thank you for all your hard work.We have had a ball thank you all.Any one who leaves a bad review for this hotel is simply expecting to much.Thank you again for keeping our families safe when you had to leave your own. Wendy bridge's England x

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • Christmas and New Year's Gala dinner
  • House Wine and Domestic brand drinks and Domestic beer from 10am-12am
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Waterpolo
  • Introductory scuba diving lesson
  • Boat cruises
  • Daytime tennis
  • Volleyball
  • Bicycles
  • Sauna
  • Exercise classes
  • Language lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Manager's cocktail party
  • 506 rooms in three 3-storey buildings
  • Buffet restaurant
  • 3 a la carte restaurants: Caribbean, International, Seafood and Italian, dress code & reservations required
  • 5 bars
  • 2 outdoor pools
  • 1 tennis court
  • Gift shop
  • Sauna
  • Fitness facilities
  • Exercise classes
  • Scuba diving on site (fee)
  • A range of watersports
  • Beauty salon (fee)
  • Wedding chapel
  • 18-hole golf course nearby
  • Meeting facilities
  • Internet (fee)

Hotel Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Cable/satellite TV
  • In-room safe (fee)
  • Full bathroom
  • Hairdryer
  • Balcony or patio
  • Max occupancy 4 persons up to 3 adults

Junior Suites include:

  • Same as above but with living area
  • Mini-bar
  • Max occupancy 4 persons

Kids Deals - Kids 2-6 stay and eat free when sharing a room and existing bedding with 2 adults; pay only air and transfers. Max 2 kids. Kids 7-12 pay kids rate.

For the Kids - Kids 4 to 12 can enjoy supervised activities daily at the Kids' Club, games room, Playground, and kid's pool. Babysitting service available. (fee)

Honeymooners - Receive upgrade to Junior Suite (based on availability at check-in), a fruit basket, bottle of rum, a candlelight dinner for 2, and turndown service. Request at time of booking. Requires proof of marriage certificate at check-in.

Wedding Bonus - Packages available. Please inquire for details.

Golf Deal - Enjoy reduced rates at the Playa Dorada Golf Course ranked the 53rd best course in the Caribbean by the Golf Digest. Located adjacent to the hotel. Arrange locally.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • VH Gran Ventana Beach Resort
    Puerto Plata,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
VH Gran Ventana Beach Resort
Playa Dorada PO Box 22, Puerto Plata 57000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.