Viva Wyndham Tangerine
- What's Included
- All Inclusive Features
Our OpinionA favorite. The rooms are big and bright, the grounds are lush and manicured and the food is great. The beach is amazing and the town of Cabarete is 5 minutes away. Great for windsurfing and kite sailing.
Location: Beachfront, 3 min to Cabarete, 20 min from the airport.
We recently stayed at this resort from June 29 to July 6/17. We were two families of 6 which included 7 adults and 5 kids. The resort was very nice and the staff was friendly. The rooms were okay, not the nicest just okay. We had three rooms among all of us and one of the rooms had a very strong musty smell when the air was running. They were very stingy with the towels in the rooms and would only provide 1 roll of toilet paper per room each day which was not enough after eating their food. The food was LESS than average. I have been to many resorts in the past and must say this is the first time I really did not like the food. If food is an important part of your vacation, this is not the resort for you. The drinks were pretty good. They were pretty generous with their alcohol. The resort is a bit small but I found that it did not feel crowded. You never had a problem finding a chair on the beach or next to the pool. The staff were all pretty friendly. For the most part we all had a great time but the only thing that would keep me from visiting this resort again is the food.
Let me start by stating we are a family of four, two adults and two teenagers, who travel once to twice a year in 3 and 4 star resorts in Dominican, Mexico, Cuba and Jamaica, and have done so for the past 10 years (see my other reviews for reference). We are not fussy eaters and generally find the good in all the different locations we have travelled to throughout the years. The food at the buffet was good, not great, but definitely better than many we have been to before. However, whatever rotation of themes they had, we did not seem to see a difference in the selection they offered. It was pretty much the same day after day, and a lot of leftovers from the night before, which we realize is a good way not to waste in a country that may have less than our North American homes. What did surprise me though, is the lack of customer service they offered. I speak Spanish and we tip, generously, but It was hard to find any shining stars at this resort. Which, to be honest, is what we look forward to the most while on vacation; making those connections.We tried 2 of the 3 a la cartes, the 3rd simply did not appeal to us. Italian was so-so but the Mexican was excellent. As was Ana who worked there.The drink selection was good, albeit there was only one bar and the lines could get lengthy at times. White wine was okay, but the red was terrible. They really should invest in a sparkling white wine and a reproduction of Baileys to enjoy in the evenings. Rayza who worked the night shift was awesome, always coming up with something new and tasty when I asked her for "something special".As mentioned, we were 4 and although we found the room to be of good size, it would have been amazing to know, and be offered, the rooms that had two separate sleeping quarters before the last day. Our cleaning lady was great, although I never found out her name. And I have to agree with a previous review about the poor renovations. The room was fine but the bathroom, very poor craftsmanship. Different colors of grout, uneven tiles, missing pieces of door frames. The materials used were good quality but very poorly installed.The pool area was nice, not much more to say about it. A pool is a pool is a pool. And so what if they is no pool bar. I much prefer people not to sit and drink for hours without leaving the water, if you know what I mean ;)The beach is beautiful, lots of chairs, no need to wake up early to save one with a towel. Although I agree that the vendors are insistent, and a simply "no thank you" does not work with them. The kite surfers are beautiful to watch, though I feel that the "no kite zone" is not well reinforced, and there were times I felt in danger of a stray surfer hitting us.We generally participate in activities and games coordinated by the animation team, but this time we did not. We were almost never solicited, and as it was mentioned in an earlier review, they tended to stick around the young, single, party people. Which is too bad, because although we are in our late 30s, and we have children, we are by no standards old and boring, and we too like to have a good time sometimes. Maybe someone should remind them of this.All in all it was a good experience. Our expectations were met, but not surpassed. We have been to 3 stars in Cuba where we've been and would go back to before this resort, and all because of the customer service.
Staff very friendly. Housekeeping slow cleaning rooms. Food could be better more of a variety seems like they served leftovers next day for breakfast or lunch. Location with good the walking to town on the beach. I would go and stay there again.
We have stayed multiple times in Cabarete, but never here. And never again. We traveled with two kids age 2 and 4. We had to ask for extra towels as they did not provide towels for the youngest. I had to argue with the staff so i could bring a bowl of pasta for my child to eat in the room as he was screaming and i didnt want to disturbe the other guests. Internet sucks, only in the reception or pay high amounts of money for a bad net. We ended up buying mobil net from orange. much cheaper. The shower was clogged, the ceiling leeked and had noticible water marks on the ceiling. And this was the new and renovated rooms. Yikes. Food was ok nothing special. And we wanted to have a babysitter, we had to use theirs but after hearing the amount of hrs the poor girl worked we didnt want to use her. 14 days without break, works in the day as well as the night. Nothing wrong with the girl i bet but would not want to use an overworked girl to watch my kids. Some of the staff was super nice, but the reception was rude. This people dont understand what good service is.
This is a 3 star resort in my opinion,no swim up bar in the pool you do not get service around the pool and have to get your own drinks at the only bar, No service on the beach, the only service you get on the beach is all the sellers, constantly! I was asked 3-4 times a day if I wanted my hair braided, or cigars or jewelry. Worse part the security allows them to sit in the lounge chairs on the beach! There is only one bar in the main area. There is a second bar but its over in the "VIP" area. You also get accosted daily to listen to their Viva Club offer( you get "special thank you gifts") *time share alert*The food wasn't bad, never saw a shrimp or crab. There was fish everyday(Mahi Mahi, Salmon etc) there wasn't even a lobster dinner one night of the week we stayed. We really enjoyed their chicken which was cooked extremely well. Their veggies is a wide selection as well as bread and salads. We did not do the a la carts as everyone who did told us to avoid it.The disco is in the basement but they play the same music every night. The entertainment staff was selective on who they would talk to, always the single people. My husband and I tried to participate in games but would be ignored. We are not rude people and we tip generously. But didnt seem to make a difference. Our maids were fantastic. The rooms are NOT superior rooms. Our first room was two beds shoved in a room in a size of a walk in closet and had bad Mildew/Mold smell. This was immediately fixed with a semi renovated room with more space and a king size bed (we were OK to have two dble beds and was prepared to have that when coming), there is no bar fridge in any of the rooms unless you do ocean view or the VIP rooms, I would recommend you DO not stay in the 3000 room series as this is literally in the middle of everything and you hear everything including the going ons at 2-3am. The theater is on the third floor, and the gym is located in the basement near the disco. There is a gift shop and a jewelry store? I didnt understand the need for two stores but to each their own. The 24hr Snack bar isnt really 24hrs and the burgers are often under cooked. The hot dogs we avoided after the first taste. The fries are hit and miss but their Nachos are fantastic! We ended up giving the dogs and burgers to the stray dogs who made our beach time fun! Brito the coffee guy and Angel really made up for a lot of the lacking service they made the buffet a fun experience. Overall the staff are pleasant. But I definitely will not be returning. We were under the impression this was a 3 1/2 star resort (at time of booking it was 4*) but there are to many things to make this anything more then 3*
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- 24 hr Domestic brand drinks & House wine
- Boogie boards
- Introductory scuba diving lesson in pool
- Exercise classes
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 221 rooms in eleven 3-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: International, Italian, and Mexican, dress code & reservations required
- Snack bar
- 3 Bars
- 1 pool
- Tennis courts
- Fitness facilities
- Sauna & steamroom
- Beauty salon
- Internet service (fee)
- 1 king or 2 double beds
- Cable/Satellite TV
- Min-bar (fee)
- In-room safe
- Bathroom w/shower
- Max occupancy 4 persons
- Same as above with ocean view
Wedding Packages - Includes: bride's bouquet, decorated ceremony location, recorded music, wedding cake, bar service, 10 photographs, wedding coordinator, civil judge, legal expenses (not including legalization). Package price: US$1050 (maximum 10 people). Price and inclusions subject to change. Arrangements to be made directly with hotel. More services available for additional charge.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Viva Wyndham TangerinePuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Sosua-Cabarete, Cabarete 00000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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