Viva Wyndham V Heavens
- What's Included
- All Inclusive Features
17 of us stayed at the Viva Wyndham V Heavens for a corporate retreat. The rooms were spotless, the layout was great and there were lots of staff. The buffets were well stocked and all of the a la carte dinners were tasty. It is a bit removed from the beach, but the beach was really quite nice. We appreciated that it was an adults only resort, which is what we were looking for as a retreat. We will definitely keep it on the list for our next corporate get away.
No single supplement is a bonus Great food and selections Beach and pool chairs always available, larger thick towels and Baja beds as wellShort private path to beach was a surprise but hotel is not directly on the beach and its not an issue
The price is right for this hotel. Staff: generally very nice and very hard workersBest entertainment staff: Skinny and CarltonFood: We found it very good and many options.Bars: Same as many resorts in Caribbean, overworked and understaffedBeach: Fantastic - no worry about chairs, can walk all day if you wantMarket: Visit the Orange Market just down the beach, very friendly market vendors, remember they are just trying to make a living selling souvenirsRooms: Many are right off of the main active zone, can be very noisy, little privacy as along the walkway and buildings aligned so that balconies can see directly into others rooms, not great room situation for our age group.Pool: They do have the suds in the pool one night, problem is that for the enjoyment of the 10 people that want it, it takes two days for the pool to clear up againWalk to Beach: You have to walk to the beach along a cement path that has a hotel on one side and a ditch on one side. Unfortunately, the ditch can be quite smelly at times.Golf: right across the roadExcursions: Be sure to take the cable car to the top of the mountain. Loved it, great view of all of Puerto Plata
This was awesome. The food was great and employees were friendly and knowledgeable. Everything was great. The only thing was that the shower leaked....a lot and there should be more furniture in the rooms as it seemed bare and boring and the room service sucked for the food. It was so relaxing....i did not want to leave. I would definitely come back! The entertainment crew did an outstanding job! I love them and they knew what they were doing and helped out and got people into doing things. The entertainment crew made the trip so much better...they are awesome and they service your needs. Love this resort! It is sweet!!
We Just arrived at this Hotel for a short 4 night relaxing stay.Let me tell you not a good first impression at all I have no Idea how this hotel gets 4 stars on trip adviser, people must have really low expectations to think this is a 4 star or even a 3 star hotel.The rooms are dated the hallway looks like a hostel, the pillows smelled at the sheets were wet of moisture.No restaurants open at 11 pm, completly dead and silent no one around, small pool is the about 30 feet by 20 feet. They only offer room service when we got here Tuna sandwich or Chicken only choices taste blend.We called front desk and asked to be moved they sent house keeping to change the smelly pillows and no one understand much english.I travel extensively around the world and this is among the worst I have seen on par with 3 star cuban resorts.I would not recommend or come back here/ hoping tomorrow is a better day :(
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, national brands, house wine with meals)
- Unlimited dining at a la carte restaurants
- Daily activities
- Non-motorized water sports
- 184 Rooms
- 5 Restaurants (including Italian, Mexican, Dominican)
- 2 Bars
- Air-conditioned fitness facilities
- Outdoor Tennis Court
- Spa (fee)
- Currency Exchange
- WiFi in public areas
- Doctor on Call (fee)
- 1 King bed
- Coffee maker
- Mini-fridge (replenished daily with water, soft drinks and beer)
- In-room safe
- Satellite TV
- Free WiFi
- Iron & Ironing board
- Full bathroom
- Hair dryer
- 24-hour room service
- Welcome amenities
- No balcony or terrace
- Located on ground and high floors
- Maximum Occupancy 2
- 1 King or 2 Queen beds
- Accessibility room available (subject to availability / on request basis only)
- Maximum Occupancy 4
Resort Location Map
Viva Wyndham V HeavensPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dorada Complex, Puerto Plata 05700 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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