Viva Wyndham V Heavens
- What's Included
- All Inclusive Features
Due to a flight delay, we arrived at the resort at @3 am. About a 20 min drive from the airport. Nevertheless, we were greeted with smiles and pleasantries by all staff that we encountered. The resort bracelet is not the usual plastic one, but more like a threaded friendship bracelet, which is unintrusive and comfortable, nice touch! We were shown to our stunningly beautiful and clean Amnesia suite. WOW. Huge and spotless. The only downside is that there's no dresser. The room has a fridge and coffee maker which is replenished daily. The safe is included and the shampoo etc smelled lovely. There's a flat screen TV with Netflix and Chromecast capabilities. WiFi is free throughout the resort, but is sketchy in areas. Food pretty good but not great, and that includes the specialty restaurants. Major room for improvement there. Pool area is lovely but pool could use a fresh coat of paint, and better skimmer to be gorgeous. (Apparently, they will be closing and re-doing the pool for 3 weeks in October!) They have a foam party in the pool every Saturday and Wednesday at 4 pm. It brings everyone together for a fun time. Beach towels are nice and readily exchanged. Ample chairs and loungers at pool and beach. Pool bar has the only espresso machine, but it was awesome. Tried a variety of different drinks at both bars and all were delicious. Everyone there was very pleasant, from the reception, bartenders, wait staff, groundskeepers, animation team, maids, even the beach vendors were non aggressive. Plenty of tables and ashtrays at pool and beach, which can be a problem at other resorts. Beach area is quite small, but it was off season, so not many people. I might find it a bit claustrophobic if the resort was at capacity. In the theater area, there is a pool table, ping pong table and foosball table. The cues, balls, paddles etc are all with the tables, so you don't have to chase someone down to get the stuff so you can play Overall, I was super impressed with this well run and extremely CLEAN resort and wouldn't hesitate to go back.
This place is a disaster! The food is bad, the pools bottom is cracking off, decaying and floating on top of the water! The A/C was broken & fixed twice, until was moved from my room. I my new room the TV was broken, only to wake up to no water, I could not take a shower!!! They should close this resort & renovate it completely. The WiFi is low at best & did not work most of the time.
Everything and everyone was wonderful, I see so many had mishaps and are so critical as if they want to be on a magic carpet ride to the beach. The walk to the beach from the pool to the bar to the pool to the bar to the beach to the bar was fantastic!!! The wait staff and bartenders were wonderful. I couldn't have asked for a more relaxing time. Had the best trip and will be back. The only flaw was that the food was sup par. Being a chef I expected a better quality to some food but there was never a lack of food. But food was only a secondary thing. We ate because you have to eat. The beach the pool the disco everything was just beautiful. I left with hugs and kisses from the staff.
This hotel was simply perfect. From the moment I checked in to the check out. The reception staff was super friendly and accommodating.Always a nice smile and happy to help. Check in was super fast.Also was given an upgrade to a suite with no extra charge. Thank you again. The suite was nice big and very clean. Fridge was defiled every day with soft drinks and beer. Also appreciated the Bluetooth speaker in the room .there is room service 24/7 although I never used took most of my meals either at the snack on the beach or the buffet or the a la cart restaurant. The fact that it is unlimited a la carte was mostly appreciated since I found the food at the buffet was very repetitive. Oh and yes the Wi-Fi available everywhere in the resort is a big plus. Never felt alone the entertainment team was always there to keep you company and met some very good people over there. Thank you once again for the excellent hospitality your beautiful energy and I am looking forward to returning to this resort very soon. I've travelled in many different resorts never going back twice and I am pleased to say that you have made me want to come back again.will probably see you all next October.Muchas Gracias
Just got back and we had an amazing time!!! Kevin Hart was an amazing entertainer !! We felt so welcome and loved the entire trip. The room was extremely clean and the resort was absolutely gorgeous !!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, national brands, house wine with meals)
- Unlimited dining at a la carte restaurants
- Daily activities
- Non-motorized water sports
- 184 Rooms
- 5 Restaurants (including Italian, Mexican, Dominican)
- 2 Bars
- Air-conditioned fitness facilities
- Outdoor Tennis Court
- Spa (fee)
- Currency Exchange
- WiFi in public areas
- Doctor on Call (fee)
- 1 King bed
- Coffee maker
- Mini-fridge (replenished daily with water, soft drinks and beer)
- In-room safe
- Satellite TV
- Free WiFi
- Iron & Ironing board
- Full bathroom
- Hair dryer
- 24-hour room service
- Welcome amenities
- No balcony or terrace
- Located on ground and high floors
- Maximum Occupancy 2
- 1 King or 2 Queen beds
- Accessibility room available (subject to availability / on request basis only)
- Maximum Occupancy 4
Resort Location Map
Viva Wyndham V HeavensPuerto Plata,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Dorada Complex, Puerto Plata 05700 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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