- What's Included
- All Inclusive Features
The Dreams Punta Cana is a wonderful resort for both couples and families. There is always a different show held every night, so you'll never be bored. There is also a plethora of activities by the pool to do during the day. The rooms are incredibly spacious and modern. Great attentive and pleasant staff. The pool area is massive, giving plenty of room for those who are looking to lounge poolside. The beach also has plenty of loungers available. However, the ocean has a tendency to be fairly rocky, making the pool a better option for those who are looking to wade in the water. Great a la carte items available. Make sure to check out the Japanese style teppanyaki, El Patio, Portofino restaurants while you're there.
We had an enjoyable week at this resort. The resort itself is spaced out and it never feels crowded. The grounds are beautiful. We did alot of walking from one place to another. Our room was in building 4 which was in the middle of the property. I would suggest a pool view room if you want to feel a bit more connected to the action. We had a tropical view which was nice and quiet. The quality of the food was great. We tried all of the specialty restaurants and the food was amazing. There was however a very long wait one night for the hibachi restaurant. It's better to get there early. The service was great. The staff works hard to keep everyone happy. The entertainment staff was the best! The nightly shows were very entertaining and somewhat better than other resorts we've been to. The activities for kids, teens and anyone who wants to keep active - the best! There was always something to do day or night. So I mentioned the pros... The cons... the lighting in the bathroom was inefficient. The room that we had felt a bit small for a family of four. Maybe we should have upgraded? It wasn't a big deal since we didn't stay in our room often. The food at the buffet became a bit repetitive after a few days - but we always found something... The beach had seaweed and I must say that the hotel did their best to clean it every morning. There were certain areas in the water without seaweed so we just made the best of it. If you are not a person that seeks perfection it really wasn't a big deal. The vendors at this resort were too pushy to make a sale and we found ourselves actually avoiding eye contact just to be left alone. Management should keep this in check because who wants to be harassed while on vacation? In summary, I would definately recommend this resort to any family with kids and/or teens. I did a lot of research to find a resort that catered to older kids and we were pleased. The grounds are just beautiful, full of wild life such as flamingos, turtles a parrot, etc.
We traveled to Punta Cana 8/27/2017 - 9/3/2017 and stayed at the Dreams Punta Cana Resort and Spa. The trip was as we expected from reading prior reviews. Resort:Does need some updating in the rooms, but we were pleasantly surprised with the size of the Deluxe Swimout Room In building 3. The ceiling above the sink in the bathroom leaked daily. I believe this was from the humidity and pipes sweating. We simply did not keep our personal toilettries on the sink. Food was very good no matter which restaurant we ate at and there were plenty of choices for everyone's preferences. The staff was always pleasant, friendly and work very hard no matter which position they work in. Santo who worked in the main buffet dining area was awesome and always trying to please us. He even gave us a bottle of champagne to take back to our room with us. Grounds are beautiful and kept very clean. There are vendors who come into the resort twice a week that are annoying and can be aggressive. The shows were good. My favorite was the magic show. Pool and Beach:Pool was very nice and big enough that you could be where the action is or in a quieter area. We did spend most of our time at the beach during the day. Beach leaves alot to be desired. This resort is on the Atlantic Ocean so you do not have the crystal clear blue waters and white sand like you would see on the Caribbean Sea. If you are looking for the clear waters do not stay here. The seaweed at this time of year was terrible and the staff works very had to clear it from the beach but it is a loosing battle. This is not the resorts fault and is due to nature and the resort location. We never had any trouble getting lounge chairs at the pool or beach in the shade. Everyone one we talked to was disappointed with the beach and water. Be sure to ask your travel agent what the differences are between the Atlantic Ocean and Carribean Sea resortsWe have stayed at resorts on the Atlantic Ocean and Carribean Sea in Punta Cana so we now know what the differences are and what to expect. While we had a awesome time, the Resort is great but beach not so good. For this reason we will not return to this resort and will choose a resort on the Carribean Sea on future trips.
See below copy of my email to management. On there request but no respond.Thanks for letting me speak to youOn my way out of your hotel.I really don't know how to start this email. We love to stay in dreams hotels and dreams sister hotels. We had high expectations from dream hotel. But dream punta Cana came little short of our expectations. I wish I could tell youthat we had unforgettable vacation I regret to inform you that we didn't. Me and my family stay at the dream punta Cana hotel from November 23rd Thru September 1. Starts from the room. I book hotel room Preferred member. My reservation say room size 650sq. feet. It was not even half of the size. Room is very run down. Air condition barely work room never reach below 78f. Ants all over. Bathroom sinks clogged. Celling leaked. Mini bar never got refill all my stay. Shower no hot water called and got it fixed. Bathroom grout coming lose. Other dream hotels when I stay we always got evening amenities never got anything all our stay. And when they do turndown service also leave something on the bed. Never happen anything like. At the beach prefers area we was not welcome to stay because we was not in the list as a Preferred member.After that I never when back to that area because I didn't like to be embarrass again. Then we checked with front office. They say because we didn't fill out the guest registration card. Even thoe we did. when we checked in we have to fill it out second time. But still they didn't have our registration card when we checking out of the hotel same people asked us to fill it out again. Preferred club member bar lock not working. Every evening non preferred people using it. At the beach people telling each other to use the preferred bar lock broke and no one checking it if they preferred or not. Every evening Preferred bar full of non preferred members. we was not able to find a seat. At the World cafe every day it's took 10 to 15 minutes to get a cup of coffee. One day we set down to have a breakfast water start dripping from ceiling to our dining table. I look up several area ceiling opened up covered up with the bedsheets.I wish I could recommend to my friends and family dreams Punta Cana. Based on my last visit unfortunately can't.
great place, lovely room with much needed air conditioning. The resort is well spaced out with a meandering pool flowing down to the beach. The pool has two distinctive areas, for those wishing a quiet time the hotel and is best and for those wishing to party the beach end is better. There are plenty of restaurants from the all you can eat world buffet providing a wide choice of cuisine to specialist red aurants serving Asian, grills, Italian, French and seafood. There is a different entertainment programme every evening and the bars serve a with de selection of cocktails, spirits and beer as well as non alcoholic options including tasty cocktails. The staff are very friendly and attentive and couldn't do enough to help you.
For the most part the trip was wonderful .Being with my children and children made my trip perfect .The hotel was beautiful .A great deal for children of all ages An entire children center with everything a kid can want ....The grounds gorgeous ,the pool large not crowed and three feet deep throughout . The rooms and bathrooms clean but need to be updated badly .No elevators ..Because of the age the air does not work great .We were all warm at night .The food was good at all of the restaurants. The shows are very average .nothing special .The club level makes it a better experience .The rooms are in a better location .Because of the wonderful, perfect kind Lara who worked in the Preferred Club and did her job all of us were very very well taken care of .She was better than all the concierge who had an attitude .She is a wonderful asset to the hotel . We loved her and her attitude and extreme kindness .She helped us every day .Going into the club and getting to go to special lunch and breakfast area is very nice .Very disappointed that the concierge did not acknowledge my anniversary and my grandsons 13 th birthday after telling them when we booked the trip and when we were at the resort .Lazy ....It is a large beautiful resort you can walk over . The beach is beautiful but do not plan to get a Preferred club bed .The people who run them get paid off .One day my 15 year old grandson and myself got up at 5:30 am to set a sunbed The ones upfront were already taken by the help for the people who paid them off . When they remodel this can be a perfect family resort.We were at Dreams resort and spa in Cancun Mexico the year before .That hotel is newer ,smaller and the Mexican people are more gracious to the guests (except for Lara who was very gracious ) The only problem is can we now go to Mexico .The end result we went home with good memories .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hours all inclusive
- Buffet breakfast, lunch and dinner daily
- A la carte dining
- 24 hour room service
- At least one 24 hour restaurant
- Domestic & international drinks
- Pool and beach waiter service
- Daytime tennis
- Fitness centre including free weights and exercise machines
- Scuba lesson in pool
- Pedal Boat
- Ping pong
- Spanish lessons
- Dancing lessons
- Cooking lessons
- Weekly Dominican market
- Manager's cocktail party
- Daily activities
- Nightly entertainment
- 620 rooms in 9 connecting 3-storey buildings
- 1 buffet restaurant
- 6 a la carte restaurants: Gourmet, Japanese, Mexican, Italian, Seafood, & American Grill
- 10 bars including Swim-up bar
- Free-form lazy river swimming pool overlooking the ocean
- Kid's pool
- 2 tennis courts
- Non-motorized watersports
- Sauna (fee)
- Fitness facilities
- Spa (fee)
- Shopping plaza
- Free WiFi internet
- Ceiling fan
- 1 king or 2 queen beds
- Satellite TV
- Mini-bar stocked and replenished daily with beer, soft drinks & bottled water
- Alarm clock
- Coffee maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Balcony or terrace with mountain or garden view
- Max. occ. 3 adults & 1 child or 2 adults & 2 children.
Deluxe Room Partial Ocean View
- Offers the same as above with partial ocean view
Premium Private Garden Room and Honeymoon Suite also available
Kids Deal - Children 12 and under stay and eat free when sharing with 2 full paying adults. Restrictions apply.
For the Kids - Explorers Club for kids (ages 3-12) with supervised children's activities including a huge playground area, pirate's ship water slide and pool, big screen movies at night, indoor game room, television, kitchenette, mini stage, ocean climbing iceberg, Euro bungee, & once a week camp-out adventure, pager system and cellphones available for parents. Babysitting is also available for a fee.
Romance - Honeymooners receive: welcome letter, romantic dinner in an a la carte restaurant, VIP amenities in the bathroom, late check-out (subject to availability) and plate of fruit upon arrival. Request at time of booking. Marriage certificate required upon check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Dreams Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto - Provincia La Altagracia, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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