- What's Included
- All Inclusive Features
The Dreams Punta Cana is a wonderful resort for both couples and families. There is always a different show held every night, so you'll never be bored. There is also a plethora of activities by the pool to do during the day. The rooms are incredibly spacious and modern. Great attentive and pleasant staff. The pool area is massive, giving plenty of room for those who are looking to lounge poolside. The beach also has plenty of loungers available. However, the ocean has a tendency to be fairly rocky, making the pool a better option for those who are looking to wade in the water. Great a la carte items available. Make sure to check out the Japanese style teppanyaki, El Patio, Portofino restaurants while you're there.
Fro those about to travel to Dreams Resort and Spa PC rest assured that the resort is in great shape. We are here until the 30th of May so If I can answer any questions for you I will try. From our previous 2 trips here during the last 12 years we have always found this resort to be amazing. and it still is! Immaculately presented in all ways we can honestly say you will not be disappointed. Please be [patient if you need an reply as the laptop will only go on evry other day. Weather is fantastic 30+ deg with occasional cloud and light shower on the coast. PC airport can be exhausting so be patient! Happy travels. John and Yiasmin.
My partner and I went for a getaway from the everyday hassle of work. The resort is very nice, Many people on the staff is very nice...some not so nice! Edward who works every where was the best... He will go above and beyond to make sure your visit is great... I want to say her name is Keisha who works at Oceana is great as well... (Her husband name is Charles...) Oceana has the best food throughout the resort. I'm not a meat eater. This resort really need to improve on the seafood options and the late night menu... The food wasn't the best throughout the resort... However, once the rooms are updated and improve on the food options and taste this will be a great resort that I would add to my yearly travel agenda.
We stayed at Dreams Punta Cana from October 7th-14th, to attend a family wedding -- our group was about 50 people in total. Saturday the 7th was the property's grand reopening since closing down for Hurricane Maria, and some work was still being done to repair the roof on the main building and the one that houses the Bordeaux, Oceana, and Seaside Grill restaurants. Everything else appeared to be in good shape, and workers were busy touching up paint and washing glass doors. Check-in was slow (but, hey, we were a big group) and it was only 2PM, so our room wasn't ready. It *was* ready at 3:00, as promised, and our luggage was there when we walked in.So, the good stuff: the property is beautiful. It's not overwhelming huge, and there is undeveloped land on either side, so it feels peaceful. Loads of mature palm trees, beautiful gardens. The lazy river style pool that runs through the middle is fantastic. Lots of twists, turns, and coves. And lots of lounge chairs. It never felt crowded. The pool is 3 feet deep from beginning to end -- great for chilling out with a drink or floating along on one of the many air mattresses provided. The beach isn't huge, but it also has a palm grove and many loungers. You can find places to catch some shade, and the ocean breeze is super refreshing. This is the Atlantic side of the island, so the surf is moderate, with some undertow. The water was clear of seaweed during our whole stay. The vast majority of the staff is friendly and polite. Yes, folks have varying degrees of proficiency in English, but we got by. As in many places, people appreciate it if you are polite and respectful and try to use some basic phrases in their native language -- and apologize with a smile for not knowing more. Hey, you're a guest in a Spanish-speaking country. The world doesn't revolve around English-speaking Americans.We enjoyed the restaurants and food. It's not foodie-gourmet dining, but the dishes are generally well-prepared. The entree portions do run a bit small at the table-service restaurants; order an appetizer and have dessert, though, and you've got a filling meal. We never had to wait more than 5 minutes to be seated. The World Cafe buffet never had a wait and offered lots of choices. We opted to do late breakfasts every day, and the made-to-order items (crepes, omelettes, etc.) were quite good. *All* of the baked goods and desserts were delicious. The poolside and beachside tiki shacks that offered burgers, hot dogs, and pizza in the afternoons made a great, quick barefoot stop for a bite of lunch. Our room was in Building 2, so there was a bit of a walk to the facilities located in "Santo Domingo Plaza", but I didn't mind getting stretching my legs for that. It was a beautiful stroll. So, what keeps this resort being great? First and foremost, the rooms. The exteriors of the buildings are fine, but the guest rooms need serious updating. Fixtures are worn out -- lampshades don't fit over the new fluorescent light bulbs. The auxilliary outlet on our desk lamp didn't work. The throw pillows on our bed were stained. The TV remote didn't work (and the replacement we got died, too), and there's no listing for the stations available (the room card was out of date). I know you don't vacation to sit in the room and watch TV, but you probably do want to check out the news or weather. The guest services binder was falling apart and clearly missing pages and/or sections -- and a lot of the info was outdated. The A/C system was only so-so. The bathroom only had two lights, both over the sink. The tub/shower was unlit, and it was a European-type setup: VERY high step-up into the tub, narrow glass partition at the faucet end with the rest open. The tub was chipped. There were only two outlets (with one plug each) in the room (and one of those has a lamp plugged into it) and one in the bathroom. If you're traveling with your laptop and phone, and so is your spouse, it's tricky to time out recharging your electronics. So, we had a room with a lovely view over the pool and towards the ocean, but I wished we'd stayed in it 20 years ago.That being said, the housekeeping staff keeps everything as clean as possible. It's just that what they're working with is getting very worn out and they can't make it look new. Our maid very graciously placed flowers around the room every day and really tried to make it as pretty as possible. They responded quickly when we asked for things like more hangers, another TV remote, etc.Be aware: The hallways have tile floors and stucco walls, so sound bounces around and travels -- a lot. You WILL hear it in your room. Depending on who else is staying in your building, that could be a BIG issue.One other "c'mon, really???" was the approach and "invitation" to take a few minutes and visit the Zoetry resort, "just a couple minutes up the road", to see it and "take a few pictures." And "we're having a contest... you can win a free vacation!!! It's NOT a timeshare." Translation: We want to sell you a membership in our Vacation Club. So, yeah, technically not a timeshare. The visit and sales pitch will take a good 2 hours out of your vacation day. No thanks.I wish I could *love* this resort and rate it more highly. They did a great job with the wedding and reception. It's just not everything it COULD be -- and probably USED to be.
Overall we had an okay trip (probably not good enough to feel it was worth the cost). We went for a 5 day stay for our honeymoon. The outside spaces of the resort are absolutely beautiful, we had a good experience at the spa, and their gym has decent equipment. Most of the staff was very friendly and the food was decent (deserts were probably not great, but meals were pretty good). Ok, now the things we wish were different: the rooms are old and tired. We upgraded for our honeymoon and preferred club access but were disappointed that we'd spent extra money for a rusty hot tub on our balcony and a room with old finishes. Our view was of the building next door, so an upgrade doesn't guarantee ocean/beach views, or even a "tropical" view. The bathroom smelled musty and we were greeted by such a strong odor of bleach on the first day that I ended up with a headache that wouldn't go away. I appreciate that they clean, but it was a bit strong. We were also greeted by a "promotion" that required us to endure a tour of the brand's neighboring resorts. We were told that it wouldn't take more than 20 minutes after we told the representative that we didn't want to spend 90 minutes on it, and it actually took almost 3 hours. We lost our entire morning and didn't step foot on the beach until later that day, which was unfortunate because it ended up raining when returned, so we really didn't get to see the beach and spend time on it until our third day there. We were further unhappy with their "promotion" experience because when we specifically asked if we could skip the 90 minute "presentation" or "tour" we were told that yes, we could skip it to receive a gift or something at the end. Lo and behold, we were taken off resort, transportation was extremely delayed between stops, and when we asked the "guide" if we could just talk numbers to get it over with he kept saying that "we'll get to that later". Overall, it was an unfortunate morning and we didn't appreciate the extreme sales pitch at the end. We just wanted to come back to the resort and get on the beach but we felt like we were being held hostage. Additionally, we had the preferred club upgrade. The people behind the desk at the club weren't as helpful as we'd hoped. When we asked about activities and schedules, they kind of just shrugged and said they didn't know anything about them. Consequently, I missed a couple things I wanted to do. Not entirely their fault as I could have asked someone else, but still unfortunate. There also seemed to be a lack of communication for certain things. Overall, it seems like a great family resort because they have kids activities (from what I can tell) and a kids play area. Next time I won't spend the money on a room upgrade (if there is a next time) and I won't expect 5 star accommodations. I wish I'd had lower expectations or booked elsewhere for a honeymoon experience. Of all the all-inclusive resorts I've been to (this is the 5th), this is probably the least enjoyable one so far. If the "tour" hadn't happened, we probably wouldn't be as salty about it. Granted, we did get a $100 gift certificate to the spa for enduring whatever the heck that was, we don't feel it was worth our valuable time.
The service is excellent it's an all-inclusive resort clean beaches fantastic pool it has really been an excellent State a beautiful facility with excellent service. They are all about making the Guests Truly Welcome
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hours all inclusive
- Buffet breakfast, lunch and dinner daily
- A la carte dining
- 24 hour room service
- At least one 24 hour restaurant
- Domestic & international drinks
- Pool and beach waiter service
- Daytime tennis
- Fitness centre including free weights and exercise machines
- Scuba lesson in pool
- Pedal Boat
- Ping pong
- Spanish lessons
- Dancing lessons
- Cooking lessons
- Weekly Dominican market
- Manager's cocktail party
- Daily activities
- Nightly entertainment
- 620 rooms in 9 connecting 3-storey buildings
- 1 buffet restaurant
- 6 a la carte restaurants: Gourmet, Japanese, Mexican, Italian, Seafood, & American Grill
- 10 bars including Swim-up bar
- Free-form lazy river swimming pool overlooking the ocean
- Kid's pool
- 2 tennis courts
- Non-motorized watersports
- Sauna (fee)
- Fitness facilities
- Spa (fee)
- Shopping plaza
- Free WiFi internet
- Ceiling fan
- 1 king or 2 queen beds
- Satellite TV
- Mini-bar stocked and replenished daily with beer, soft drinks & bottled water
- Alarm clock
- Coffee maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Balcony or terrace with mountain or garden view
- Max. occ. 3 adults & 1 child or 2 adults & 2 children.
Deluxe Room Partial Ocean View
- Offers the same as above with partial ocean view
Premium Private Garden Room and Honeymoon Suite also available
Kids Deal - Children 12 and under stay and eat free when sharing with 2 full paying adults. Restrictions apply.
For the Kids - Explorers Club for kids (ages 3-12) with supervised children's activities including a huge playground area, pirate's ship water slide and pool, big screen movies at night, indoor game room, television, kitchenette, mini stage, ocean climbing iceberg, Euro bungee, & once a week camp-out adventure, pager system and cellphones available for parents. Babysitting is also available for a fee.
Romance - Honeymooners receive: welcome letter, romantic dinner in an a la carte restaurant, VIP amenities in the bathroom, late check-out (subject to availability) and plate of fruit upon arrival. Request at time of booking. Marriage certificate required upon check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Dreams Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto - Provincia La Altagracia, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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