- What's Included
- All Inclusive Features
The Dreams Punta Cana is a wonderful resort for both couples and families. There is always a different show held every night, so you'll never be bored. There is also a plethora of activities by the pool to do during the day. The rooms are incredibly spacious and modern. Great attentive and pleasant staff. The pool area is massive, giving plenty of room for those who are looking to lounge poolside. The beach also has plenty of loungers available. However, the ocean has a tendency to be fairly rocky, making the pool a better option for those who are looking to wade in the water. Great a la carte items available. Make sure to check out the Japanese style teppanyaki, El Patio, Portofino restaurants while you're there.
We visited this hotel in April and after reading reviews were a bit apprehensive. We booked preferred club as part of our package and it was the best bit of the trip! Personalised check in with a glass of bubbles then brought our luggage to the room for us. Rooms were ok, nothing special but perfect for what we needed. We had a swim up pool which didn't really qualify as a swim up due to the rocks and rubble etc to get to the grass but a nice touch all the same. Food was amazing, ate in Oceana for nearly every breakfast and lunch as was a menu to choose from and brilliant service, even down to them remembering where we liked to sit. Tried the buffet a couple of times but as we are more restauranty people we preferred not to but food was nice each time. Loved the Japanese restaurant and even the Oceana at night despite me not eating sea food! The main issue we had is that due to torrential rain (which is obviously not the hotels fault!) our room flooded, as did the restaurants, bars and most of the hotel! The staff were great and constantly trying to clean and dry things up, making sure we were safe and giving umbrellas wherever possible. They did close the hotel after we left but luckily we didn't have to endure a move as we were happy. The preferred bar was where we spent most of our time during the weather, lovely nibbley bits of food and amazing drinks, all named brands and not watered down, topped up before you had even finished. Staff were attentive and amazing, Eulalia and Santos in particular were brilliant and happy to join in the fun. The pool area was only open for a couple of days but was lovely while we could use it, a nice depth and huge! The flamingos were a nice added extra to see them walking round, even they were hiding from the rain! All in all, an amazing holiday that we couldn't fault - just wish we had better weather!
An amazing hotel with anything you can dream of, but best of all - wonderful staff! We went for 10 days as a family with two teens, and all four of us eat gluten free. Apart from a few hick-ups where they accidentally brought in gluten containing food but noticing it themselves most of the time, there was no problem for us ordering food to our wishes. The gluten-free concept was well handled and understood. So we learned to always double check with the waiters and then it was no problem.We booked the preferred club package and I can highly recommend it simply for the possibility to have breakfast "outdoors" in "Oceana", close to the beach, instead of indoors in the huge buffet style "World Cafe" (which was perfectly fine - but not the same view :-))We especially loved all the water sports activities - canoes, hoby-cat, stand up paddling and windsurfing. Always something available since very few guests seem to use this. The rooms are clean and beautiful. We slept really well. As a German-Swedish family we noticed that most guests are Americans. You hear some British English too and Spanish - but very little German. (We see this as a good thing :-) Feels more like holiday if you speak another language...)And generally - it is a very friendly feeling among staff and guests alike. Everyone are smiley and relaxed. How could you be anything else in such a paradise? :-)On a side note - we weren't at all bothered by any mosquitoes at all. I was worried about this and packed several anti mosquito sprays and creams. In the end we didn't really need them.Best food - Oceana and Seaside GrillBest drinks - Preferred club lounge!!Our only "complaint" would be that the check-in procedure was WAY to complicated - after a long flight :-) Too much information, and no energy to take it all in....
I just came home Sunday. Hotel was beautiful and entertainment staff was amazing!!! I was supposed to check in on august 5th. Our flight was delayed and we missed connecting flight. We arrived sun august 6th. Not only did we have to pay for night we couldn't be there even though i called from the san juan airport that night, our rooms weren't ready when we checked in a day late. They said they had to clean a room that was already cleaned from the day before. We arrived at 11am and couldn't get to our rooms until 3pm. Then they said other room would be ready in 10 minutes and that took almost an hour. We couldn't enjoy the pool or beach due to the fact they took our luggage. Pool was only 3 feet deep had to say on my knees the whole time. Also checking in they made you agree to go to see other resort Onyx. Didn't ask just gave you an appointment. When my husband found out it was a time share/vacation club he cancelled our time slot...we were harassed for 20 minutes as to why we didn't want to go and the pressure of sales pitch was extremely rude!!!! Housekeeping was Atrocious...we didn't have our rooms cleaned till 4:30 every day and they never replaced towels...we had to beg for towels each day and wait hours for them afterward. Toilet made noise whole week. One night we went to Oceania its beautiful but waiter didn't change my husbands order he asked for, didn't get us steak knives we asked for, and my daughter choked on a piece of steak and no one did anything. My husband had to give her the heimlich maneuver and even after nobody asked if she was ok. Theater shows were good but it was extremely hot inside the show area. Went to casino my slot machine won and i had to search for an attendant to give my daughter her 9 dollars and when she finally came she was very rude. The vendors on sunday and wednesday were so pushy and annoying. Couldn't walk by them without getting harassed...ruined both those nights!! Wifi was extremely spotty it barely worked. When it did all info was incorrect including menus. The 2 shops at the hotel were full of cheap souvenirs nothing good to bring home with you. Peacocks were beautiful but some nights they planted themselves on the balcony, wouldn't leave and made honking noises all night. One night my whole family got sick from mani they ate at the Seaside Grill. Only thing that got me through the week was the beautiful grounds, food, drinks and the wonderful entertainment staff by the pool...Next time in Punta Cana i will most likely stay somewhere else and advise my friends to do the same.
Thanks to everyone at Dreams Punta Cana we had an amazing Honeymoon :):) Me and my husband have been to many resorts in Punta Cana and we both agree this was our favourite. Preferred Club- we opted for the honeymoon suite and the preferred club which gave us access to the clubhouse (AIR CONDITIONED) with top shelf liquors and all within steps of our room.... We really found this to be a perk because it was a nice place to go sit and play cards, browse the internet and get assistance without having to go all the way to the front.Room- we were in room 6311 (building 6) this building was furthest away from the lobby but closest to the preffered lounge, restaurants etc. Upon entering our room there was a banner letting people know we were on our "Honeymoon". Our room had two separate areas... 1 area had a sofa and tv with a desk mini bar safe etc. second room had our king size bed another tv and then of course the bathroom. We did not find the room to be dated as many reviews stated but again we did spring for the honeymoon suite so maybe that is why? Our room also had a balcony with a hot tub which was great:)Food- i am an incredibly picky eater! and i found the food at the resort to be great! upon arriving (we got to the resort at 8:00pm) we went staight to the buffet which had a wide variety of options i really liked the pasta station and the mexican station. Seaside Grill- this was probably one of our fav a la cartes (no reservation needed,... we went at 7pm each night and didn't have to wait at all.. i did notice larger groups were given pagers that would beep when there table was ready) I had the spinich dip which i absolutely loved! and steak (more like roast beef) but still delicious! Himitsu- we sat at the grill and the show was amazing! i really loved the food! and the service La Trattoria- great pastas and environment! Oceana (we ate lunch here because we were preferred members) - my partner really loved the food here I wasn't really a fan. Breakfast- we ate in the buffet each day for breakfast... lots of variety GREAT hashbrowns!Lunch- Burgers and hot dogs at the pool were good... although I think they leave the condiments out all day and night which is kind of gross... Pool- the pool was amazing! we always ended up at the end closest to the lobby as it seemed to be quieter and was easier to find a seat. The pool had floating devices for guests to use which was nice! we could always find one... I know this has nothing to do with the resort but i was super annoyed the guests were hiding them outside of the pool in an attempt to save them from later... which was annoying.... and like most resorts people woke up at dawn to save lounge chairs....Beach- We def arn't beach people but I didn't think the beach was all that great..... water looked dirty.. overall most people seemed to spend their day at the pool.Shows- We found the shows to be great here! we were able to see the new Pirate show which was amazing so many talented people.Casino- we usually stay away from casinos at resorts but it was so inviting and was a great environment we ventured in and actually won some money:)Spa- we both had a massage and body scrub the spa was very relaxing and visually appealing.... it was also impeccably clean.Overall we had an amazing time and i would highly recommend this resort to other guests!!!
we visited this property with a family of 4. Our 8 year old signed up for the Explorer's Club and enjoyed it very much ( & us even more ;-))... this we were able to find some relaxing time for ourselves. Highlights: beach cabanas at the preferred club, great service ( Yesenia) and amazing food. We loved the pool as well... floating around and get some free massage under the cascades. Even though the resort had a high occupancy did not feel crowded, nor the beach. Great stay!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hours all inclusive
- Buffet breakfast, lunch and dinner daily
- A la carte dining
- 24 hour room service
- At least one 24 hour restaurant
- Domestic & international drinks
- Pool and beach waiter service
- Daytime tennis
- Fitness centre including free weights and exercise machines
- Scuba lesson in pool
- Pedal Boat
- Ping pong
- Spanish lessons
- Dancing lessons
- Cooking lessons
- Weekly Dominican market
- Manager's cocktail party
- Daily activities
- Nightly entertainment
- 620 rooms in 9 connecting 3-storey buildings
- 1 buffet restaurant
- 6 a la carte restaurants: Gourmet, Japanese, Mexican, Italian, Seafood, & American Grill
- 10 bars including Swim-up bar
- Free-form lazy river swimming pool overlooking the ocean
- Kid's pool
- 2 tennis courts
- Non-motorized watersports
- Sauna (fee)
- Fitness facilities
- Spa (fee)
- Shopping plaza
- Free WiFi internet
- Ceiling fan
- 1 king or 2 queen beds
- Satellite TV
- Mini-bar stocked and replenished daily with beer, soft drinks & bottled water
- Alarm clock
- Coffee maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Balcony or terrace with mountain or garden view
- Max. occ. 3 adults & 1 child or 2 adults & 2 children.
Deluxe Room Partial Ocean View
- Offers the same as above with partial ocean view
Premium Private Garden Room and Honeymoon Suite also available
Kids Deal - Children 12 and under stay and eat free when sharing with 2 full paying adults. Restrictions apply.
For the Kids - Explorers Club for kids (ages 3-12) with supervised children's activities including a huge playground area, pirate's ship water slide and pool, big screen movies at night, indoor game room, television, kitchenette, mini stage, ocean climbing iceberg, Euro bungee, & once a week camp-out adventure, pager system and cellphones available for parents. Babysitting is also available for a fee.
Romance - Honeymooners receive: welcome letter, romantic dinner in an a la carte restaurant, VIP amenities in the bathroom, late check-out (subject to availability) and plate of fruit upon arrival. Request at time of booking. Marriage certificate required upon check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Dreams Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto - Provincia La Altagracia, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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