HOT DEAL ALERT! Book an all-inclusive Transat package - Receive a up to $50 Gift Card & more. View offer.

Excellence Punta Cana

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Excellence Punta Cana is a good resort for couples looking to relax and get away in Punta Cana. Great rooms and accommodations. The rooms are cleaned and stocked daily. It can be guaranteed that goodies (chocolate, soft drinks and beer) will always be stocked in the mini-bar. The resort also makes good use of their 24-hour room service, which is always prompt. Pleasant and helpful staff, especially those near the pools, bars and beaches. Good layout of the resort. There are plenty of pools within reach, so you'll never find a shortage of loungers anywhere. The beach is a good place to lounge as well. However, for those wanting to wade along the shores, be advised that the resort often discourages this specifically when waves and currents are strong. There are endless options for both buffet and a la carte restaurants. Make sure to check out the Grill and Spice a la carte restaurants!


Overview

Raising All-Inclusive to a new level of luxury, this romantic adults-only getaway includes such deluxe extras such as Jacuzzi-for-2 in every room, four-poster beds, 24 hour room service and candlelit gourmet dining with white-glove service. Truly pamper yourself by sampling the wide range of facilities available, including a full-service Spa, swimming pools, cozy tea & coffee corner, all accommodated by top-class friendly service! Set on a gorgeous 500-metre stretch of sparkling beach, the astounding Excellence Punta Cana will fulfill all your desires.

Location: Beachfront, 45 minutes to Bavaro, 60 minutes from the airport.


Highlights
  • Elegant and spacious suites with VIP amenities
  • Lots of restaurant options
  • Free Wi-Fi
  • AAA's 4 Diamond Award
  • Upgrade to Excellence Club for access to exclusive pool, beach, restaurant and lounge

tripadvisor Traveler Reviews
  • CurlyJenna : Toronto, Canada
Cannot Be Beat!

We have done a lot of all inclusive's, and nothing comes close to this. From the moment you walk in, everything is taken care of. The staff are all amazing, the rooms are stunning, and the food is top notch. Everything at night is ala carte without reservations, so its very relaxing, not a hurry to be anywhere. They do hand out buzzers if you have to wait, but plenty of bars close by to hang out in. A few of my favorite things!Bar fridge is well stocked with both alcoholic drinks, pop and juice (minute maid apple & orange) as well as snack baskets with things like cheese & crackers, nuts & Oreos. Lunch buffet has take out containers so you can make a plate up and take it to the pool......amazing for nachos!!!Drinks around the pool are served in acrylic glasses instead of those little plastic cups. There is a party pool & a quiet pool, both are lovely with palapas around them and food carts if you don't want to hit a restaurant up.

  • Frank-Staunton-VA : Staunton, Virginia
Mostly Excellente

Before the review itself, I thought it best to give the context. We have been to the Valentin Imperial Maya (VIM) in Riviera Maya a number of times, but this year decided to try something different. On the recommendation of a colleague we booked the Excellence Punta Cana (EPC). We are necessarily bias and will probably always compare resorts to the VIM simply because it was our first experience and we kept going back because of it. There are frequently questions on the Punta Cana travel forum asking for advice on Riviera Maya vs Dominicana, so I hope to compare and contrast what we’ve experienced.FacilityThe EPC is laid out very strategically for rainy weather, which we got on 4 of the 6 days we were there. We stayed in building 11, so were almost as far away from the central hub of the resort as you could be. Happily, you can walk from there all the way to the lobby and restaurants without ever going out from under cover. But if you want, there are pathways in the back that go through lush gardens and beautiful landscaping. Each building is a set of three buildings with a garden courtyard in the center. They were meticulously maintained and were beautiful. The garden staff works very hard to make the grounds magnificent. One in particular, Raymundo, worked all day trimming a hedgerow with a machete. It was probably the straightest, squarest hedge I’d ever seen, done purely with a hand tool.Our room was a Junior Suite Ocean View (Room 11203), overlooking the main pool on the far north end. Because it was on the top floor, it had a high ceiling and seemed larger than it was. The bed was comfortable, but the pillows were a little thin. I should have thought to ask if there was an option to get firmer pillows, but I never did so that is my fault. The mini bar was stocked well and they refilled with more of what you seemed to use up.The “towel game” was in full force. I went out to the pool one morning at 7:30 and there were already 5 palapas “saved” for the day. Because I actually stayed there to read and enjoy the outside, I know for a fact that many of them never came to “their” chairs until almost lunchtime. Also, on the days it rained, people were taking 2, 3, even 4 towels to wrap themselves in sitting by the pool. I saw one couple in a bali bed with 10 towels spread out amongst themselves. Because of this, there were sometimes no towels to be had at all for hours at a time while the staff did their best to wash and dry more. It was pretty ridiculous.The one thing we found fault with in the overall facility was the lack of places to sit. There is one large open-air theater in the middle of the complex where all the shows are held. On either side there is a bar, one for smaller shows (Sax player, singers, etc) and the other just a large bar. If you wanted to go sit and have a quiet drink, there is no place to go. At the VIM there are a number of smaller indoor bars where you could meet up with friends to have a drink or play a game of cards. Not so at EPC (at least that we could find).StaffBecause of the aforementioned rain, we got to spend some quality time with the activities staff. I would not be exaggerating to say they were amazing. Some of them were stunning in their ability to remember names and faces. They would see you around the pool area or at an evening event and call you by name, come over and sit with you and chat for a moment to tell a story. Soley, Rosie and Ergie were superb in this manner. They really made the stay enjoyable. Some of the bar staff were just as personable. I had read the reviews before going and noticed many people mentioning staff by name and I could not imagine why, but now I know. We tended to stay in the same area, and the staff must work the same areas as well because we would see the same faces regularly. One of the bar waiters, Hendroix, was able to sit and chat with us on occasion and we learned of his family and he of ours. It was a highlight of the stay to get to know some of the staff and really connect.FoodWe ate at almost all of the restaurants over the course of our stay except for the Asian and Mexican dining rooms. For the most part, the food was mediocre. The lobster we had one night at the Lobster House was tough and chewy. The French food was fairly bland. The tapas were good and they had a good variety to choose from and we had an excellent experience and meal at The Grill (steak) restaurant. One morning we decided to eat at the non-buffet choice and the service was awful. It took nearly an hour to order and get our food. The buffet was fine, with some odd choices for breakfast sometimes (like chicken nuggets). The juice selection was good and fresh. Try the celery juice, you won’t be disappointed. As far as the food service overall, we found it to be variable. I think much of it had to do with some of the staff’s English skills. If they were not comfortable in their English, they would tend to be shier and smile less. Those who felt they could speak passable English seemed more friendly and smiled more. Just my personal observation and may not hold true for everyone. I speak enough Spanish to get by and when I did, the “less smiley” folks would lighten up considerably, even with my poor diction, so I think it is a factor.SummaryOverall it was a good experience. We enjoyed the stay and the staff. Comparing it to the VIM we found the attention to detail to be the biggest negative. That is, there was nothing large or terribly problematic, but a number of little things that added up. For example: a couple of days the hot tub was not even warm. In the restaurants they played contemporary music instead of something themed for that venue (like French music in the French restaurant). At one point there were two different music selections going on at the same time (the Tapas, Mediterranean and Italian restaurants are in the same building and have an open-ceiling). The warming lights at the buffet sometimes were not great, so the food was cold that was supposed to be hot. Picky things, I know, but things we noticed.Would we go again? It depends. We had a fine time there and now know better what to expect. A lot would depend on price. There was nothing bad at all in the experience, in fact we had a great time, but for us the level of service and the atmosphere at the VIM is a step above the EPC. That, of course, comes at a price. Their staff is the EPC’s biggest asset. They are trained well and connect with the guests in a way I’ve not seen before. I hope they don’t forfeit this during the shutdown

  • Denise A :
Birthday fun !

A great vacation upgraded to excellence club ocean view and had a double balcony overlooking beach! Drinks and service were great, we will definitely be back . Good food , not over the top but hey we went to relax and had our sites set on that. The entertainment each night was great and plenty of variety! We never felt the need to venture out of the resort .

  • IVAN W :
Excellence is just that....

My stay at Excellence was pleasant in every direction. The staff was helpful and accommodating, the food was at least as good as I had expected if not better. Ditto for the variety of the drinks which were plentiful and of good quality. And the room in general was perfectly fine for a resort of that kind.The facilities and the games and the pool will all of extremely fine quality and even better than I had expected.Finally the most unexpected and pleasant part of it was the zoo and park in front of the hotel that had a collection of animals various kinds as well as a large amount of water and foliage.

  • DavidD_from_WashDC : Washington DC, District of Columbia
Some really great elements here

The rooms and food were fairly typical as far as all-inclusive resorts go. This was a firm mid-range resort. The parts that made this resort memorable were as follows:- The coy pond out front- The variety of cuisines available in the sit down dinner style restaurants- The straw thatch umbrellas on the beach, which so many newer resorts skip, in favor of cheaper, less natural umbrellas.- The fact that they had a vendor offering horseback riding on the beach.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • 24-hour room service
  • A la carte dining with reservations
  • Unlimited International & Domestic brand drinks 
  • In-room mini-bar replenished daily
  • Pool and beach waiter service
  • Free Wi-Fi
  • Free calls to USA & CAN
  • Fully equipped fitness centre
  • 607-meter jogging course
  • Use of snorkeling gear
  • Introductory scuba diving lesson in pool
  • Tennis 
  • Use of bicycles
  • Darts & table tennis
  • Daily activities
  • Nightly entertainment

E xcellence Club Inclusions

The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. Upgrade to one of the Excellence Club room categories and receive the following added values: 

  • Private check-in and check-out 
  • Late check-out & early check-in (subject to availability)
  • Private concierge service (7a.m. to 11 p.m.) 
  • Private lounge (7a.m. to 11 p.m.) with free Internet access, smart buffets and bar service 
  • Superior Bvlgari VIP toiletries 
  • Upgraded mini-bar and room service menu
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Private beach area
  • Daily complimentary newspaper
  • Beach bag 
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • One Aqua Wellness treatment per person per stay
  • 446 rooms in 13 three-storey buildings
  • 1 buffet restaurant
  • 9 a la carte restaurants
  • Snack bar
  • 12 bars 
  • Casino
  • Disco
  • 2 outdoor pools
  • Jacuzzi
  • 3 (lit) tennis courts
  • Boutiques
  • Gift shop
  • Fitness facilities
  • Sauna (fee)
  • Steamroom
  • Beauty salon
  • Spa
  • Dive shop on-site
  • Scuba diving on-site (fee)
  • Internet access (fee)
  • WiFi
  • Medical services (fee)

Junior Suite

  • Maximum occupancy: 2
  • 1 King bed
  • Private furnished balcony or patio
  • Bathroom with separate shower
  • Jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • Flat screen TV
  • Air-conditioning with in-room climate control
  • In-room safe
  • VIP amenities
  • Turndown service
  • Garden view or mountain view
  • Radio alarm clock with iPod docking station

Master Suite

  • Maximum occupancy: 2
  • 1 King bed
  • Fully equipped bathroom
  • Jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Air-conditioning with in-room climate control
  • Turndown service
  • Private furnished balcony or patio
  • Separate living area
  • VIP amenities
  • Pool view
  • Separate shower

Junior Swim-Up Pool View

  • Maximum occupancy: 2
  • 1 King bed
  • Private balcony or terrace with hammock
  • Jetted whirlpool bathtub
  • Hair dryer
  • Fully equipped marble bathroom with a jetted whirlpool bathtub
  • Direct access to swimming pool (s)
  • Flat panel TV
  • Air-conditioning and fans with in-room climate control
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Turndown service
  • VIP amenities
  • Pool view
  • Vanity mirror

Excellence Club Garden View Junior Suite

  • Maximum occupancy: 2
  • 1 King bed
  • Private furnished balcony/terrace
  • Fully equipped marble bathroom with a jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Air-conditioning with individual climate controls
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Turndown service
  • Separate shower
  • Please see All Inclusive section for the Excellence Club Inclusions
  • Garden view or mountain view

Junior Suite Ocean View

  • Maximum occupancy: 2
  • 1 King bed
  • Private balcony
  • Ocean view
  • Fully equipped bathroom
  • Jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Air-conditioning with individual climate controls
  • In-room safe
  • Turndown service
  • Radio alarm clock with MP3 docking station

Excellence Club Ocean View Junior Suite

  • Maximum occupancy: 2
  • 1 King bed
  • Private furnished balcony/terrace
  • Ocean view
  • Fully equipped marble bathroom with a jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Air-conditioning with individual climate controls
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Turndown service
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Ocean View Swim Out Junior Suite

  • Maximum occupancy: 2
  • 1 King bed
  • Private furnished balcony/terrace
  • Direct access to swimming pool
  • Separate shower
  • Fully equipped marble bathroom with a jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Air-conditioning
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Turndown service
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Excellence Suite Ocean View

  • Maximum occupancy: 2
  • 1 King bed
  • Private balcony or patio
  • Ocean view
  • Fully equipped marble bathroom with a jetted whirlpool bathtub
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Air-conditioning with individual climate controls
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Turndown service
  • 24-hour room service
  • Separate shower
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Terrace Suite Oceanfront

  • Maximum occupancy: 2
  • Fully equipped marble bathroom with a jetted whirlpool bathtub
  • Lounge chairs on terrace
  • Exterior plunge pool
  • Oceanfront
  • Private terrace
  • Separate shower
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Radio alarm clock with iPod docking station
  • Flat screen TV
  • Air-conditioning with in-room climate control
  • In-room safe
  • Turndown service
  • 1 King bed
  • Double vanities
  • HydroSpa pool
  • Please see All Inclusive section for the Excellence Club Inclusions

Excellence Club Honeymoon Suite Ocean View

  • Maximum occupancy: 2
  • Separate living room area with working table
  • Private terrace
  • Lounge chairs on terrace
  • Outdoor Jacuzzi
  • Oceanview
  • Separate shower
  • Double vanities
  • Hair dryer
  • Vanity mirror
  • VIP amenities
  • Flat screen TV
  • Air-conditioning and fans with in-room climate control
  • Radio alarm clock with iPod docking station
  • In-room safe
  • Turndown service
  • 1 King bed
  • Fully equipped marble bathroom with in-room round double jacuzzi
  • Please see All Inclusive section for the Excellence Club Inclusions

Restaurants

Agave

  • À la carte for dinner
  • Mexican
  • Casual Elegance dress code

Spice

  • À la carte for dinner
  • Oriental, Teppanyaki
  • Casual Elegance dress code

Chez Isabelle

  • À la carte for dinner
  • French
  • Casual Elegance dress code

Oregano

  • À la carte for dinner
  • Italian
  • Casual Elegance dress code

The Lobster House

  • À la carte for breakfast and dinner
  • Seafood
  • Casual Elegance dress code

The Grill

  • À la carte for lunch and dinner
  • Steakhouse
  • Casual Elegance dress code

Las Olas

  • Snack Bar
  • Resort casual

The Flavor Market

  • À la carte for dinner
  • Spanish
  • Casual Elegance dress code

Magna

  • À la carte for breakfast and dinner
  • International
  • Casual Elegance dress code

Kitchen Table

  • Buffet for breakfast and lunch
  • International
  • Casual dress code

Aroma

  • Café

Bars

  • Martini Bar
  • Blue Swim-up Bar
  • Cielo pool bar*
  • Alegria disco
  • Sports Bar
  • Stars theatre bar
  • Sol pool bar
  • Prelude lobby bar
  • Palms pool bar*
  • Excellence Club Bar*

*Exclusive for Excellence Club guests

Miilé Spa and Wellness Center facilities

  • 15-person capacity hot-water whirlpool
  • Hydrotherapy tubs
  • Sensation shower
  • Tropical rain shower
  • Rustic shower
  • Jets showers
  • Cuban shower
  • Iceberg Mist shower
  • Hot & cold-plunge pools
  • Massage Pool Stations
  • Ice bath Suite
  • Swedish saunas and steam rooms
  • Foot-hydrotherapy stations
  • Outdoor, oceanfront double treatment tropical wellness bungalow room
  • Outdoor relaxation patio with aromatic garden and fountain
  • 13 indoor treatment rooms, including a couple’s spa suite, single and couple’s rooms, bride’s room and 2 outdoor Massage cabanas one with breathtaking ocean view, and another one by the main pool
  • Hydrotherapy rooms with treatment baths
  • Body treatment suites
  • Facial treatments room for couples
  • Single and double massage suites
  • Bridal spa
  • Beauty salon
  • Fresh fruits, teas and juices
  • Elegant locker areas
  • Showers
  • Changing rooms
  • Rest rooms
  • Full spa amenities including body gel, body lotion, towel, bathrobe, and slippers
  • Spa boutique

Note: While all guests at Excellence Punta Cana have unlimited access to the pools and fitness and sports facilities, additional costs apply to Spa services and treatments.

Free Wedding! - Free wedding offers available when booking an Oceanview Room category or higher. Arrangements to be made directly with hotel. Please inquire for further details.

Romance Bonus - Honeymooners & Anniversary couples receive: Fresh fruit, bottle of sparkling wine, welcome letter, flower petals in room upon arrival, 1 breakfast in bed with sparkling wine, romantic dinner for 2, special turndown service and 15% off spa treatments. Request at time of booking. Requires proof of marriage certificate at check-in. Offer is subject to change.

Honeymoon package: Valid only within three months after your wedding date.
Anniversary package: Valid only seven days before or seven days after your anniversary date.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Excellence Punta Cana
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Excellence Punta Cana
Playas Uvero Alto, Punta Cana Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.