Golden Bear Lodge & Spa
- What's Included
- All Inclusive Features
Our OpinionIt should be noted that the Golden Bear Lodge and Spa is NOT an all-inclusive resort. This is a great resort though for groups and those who are wanting to venture away from the usual resort strip. Each room is spacious and fully equipped with a kitchen and amenities. A great golf course nearby. There is a great Be advised that you will need a car or an alternative source of transportation when you are staying here. It is further away from the main resort strip and nowhere near a beach.
I recently stayed at Xeliter Golden Bear Lodge 1 week ago in Cap Cana & loved it. If you are looking to relax and totally decompress this is the place for you. Talk about quiet - you could hear a pin drop. Sliding patio doors wide open and all you hear are the birds & see the golf course and ocean.Very close to Punta Cana and easy to find.I really enjoyed the pool which was also very very quiet. If you are looking to relax this is the place to go.I was on the 3rd floor, the bedrooms were cool for sleeping and the accommodation was more than comfortable.I highly recommend it!
I actually cannot believe the restaurant and bar are closed. But are advertised on their website and I was given a brochure about it upon arrival. This has been the case for some time. There is no phone in my deluxe room so you have to use your cellphone. ... by the way this is a Saturday night and there are people staying here.I hope this will help you avoid a horrible experience.
I'll start with the good thing I appreciated the most about this hotel: for the price we payed, the apartment I stayed in (two bedrooms with a living room and a kitchen) is huge. Things I didn't like: - When you arrive, the young man at the check in is very kind and welcoming, but once you are in your room, if you have any issues you won't receive any help and your issue won't be fixed. We had to call twice because there was no hot water (For me, hot water is very important), after they finally sent a guy to fix it... Whatever he did, didn't work so we ended up just accepting the fact. - The rooms are dusty and we found many insects (cockroaches and spiders)
I was in Alsol Luxury for a weekend and the apt I was given was very spacious, very clean and had a wonderful view from the balcony. The pools were very nice kept and the staff were very welcoming. It was a great experience and I will defenitly do it again.
I was in this unit from Nov 30th 2015 until Jan 6th 2016. Since day number one we had many issues..:1- Water coming from the sealing continuously and when we call Ross Voermans from classical realty she never came in the total of days to resolve the situation (she just came the day we were leaving the unit). She was just giving excuses and never came in.2-master Bathroom shower was clotted and we send multiple emails and never resolve the situation.3- the first 2-3 weeks we did not had hot water and even that people went to fix it, it took 2-3 weeks to resolve situation,.4- Jacuzzi pump was not working.5- Cleaning lady did a terrible job every week and we had to finish her lousy cleaning every week.6- The best when I started asking about Ross to all the employees from the Golden Bear Lodge, all of them coincide that she is a terrible person to be dealing with and that she never listen to the customer complaints. Even the people who work for her (cleaning and maintenance personnel) were on the same page on how terrible and liar she is with costumer as she did not give you all the actual pictures of the property and apt is on lousy conditions.If you make the mistake to rent with her I am sorry for you as she is very unprofessional, liar and nonpersonable.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails11am - 11pm)
- Welcome cocktail
- Cold towels upon arrival
- 24 hour concierge service
- Complimentary shuttle to the Punta Espada golf course
- 91 rooms
- 1 Buffet and 1 a la carte restaurant
- 1 Poolside grill
- 1 Bar
- 1 Infinity Pool
- Spa (fee)
- Meeting room
- Business Centre (fee)
- Water sports (fee)
- Golf courses (fee)
- 1 king or 2 queen beds
- Air conditioning
- Satellite TV
- CD and DVD players
- Wireless high speed internet access
- Safety deposit box
- Fully equipped kitchen
- Tea & Coffee machine
- Mini-bar (fee)
- Beach towels in room
- Iron and ironing board
- Hair dryer
- Alarm clock
- Hydro-massage tub
- Bathroom amenities inspired by Jack Nicklaus
- Private terrace or patio
- Max occupancy 3 persons, no more than 2 adults
- Other room categories are available. Please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Golf Details - Punta Espada is a Jack Nicklaus signature golf course. This 7,396 yard, par 72, 18 hole, lay-out incorporates the landscape's natural features including eight holes along the coast line and the remaining holes overlooking fantastic sceneries. Host to the 2008, 2009, 2010 PGA Champion Tour. With views to the bunkers, views to the greens, the club house offers services and facilities such as lobby, bar, restaurant, pro shop, library, dressing rooms, parking for golf carts, terrace and more.
Resort Location Map
Golden Bear Lodge & SpaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Cap Cana, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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