- What's Included
- All Inclusive Features
An exceptional resort to visit for families and couples alike. The rooms are clean and modern. There were plenty of buffet food options to choose from. Make sure to try the burger bar by the beach pool for breakfast as they've got great service and a top-notch place to reserve loungers by the pool. The nightly shows are really entertaining, so make sure to check them out. There are plenty of seaside excursions. Make sure to at least book one activity, as many of them provide once in a lifetime experiences (i.e. swimming with stingrays and 'vegetarian' sharks). The beach is beautiful. However, there are some reports of sand fleas, so take caution of this. Overall, it's a great luxury for everyone!
I have to say I was very worried after reading some reviews about coming here .I am currently in the hotel at the moment 5 days into holiday .We were checked in on the bus so straight to hotel room yes we waited around 20 minutes but two coaches loads arrived ,Staff are brilliant and very helpful ,we had an issue with our door breaking but by the time we had walked back to room from reception they were there waiting for us .expect to be pushed out the way in the dinning room. I think some people have never seen food before and lack manors. They will not queue anywhere.No problems being served at the bars. Yes again there is a slight wait .As to the complex being big yes it is but we are in the middle. Reception is a 5 min walk and no more than 10min to the beach if walking slow .we can not fault the time we are having here please don't be put off by bad reviews.
All I can say about this place is get me back there it's an amazing place love it there we did have a look at the don Pablo collection it's amazing and as soon as we don't have the kids with us we'll be going there.
Booked here with friends for fortnight - nice surroundings - room good apart from access key playing up - main concern - hygiene - two in our group had 'Delhi Belly' ) I have been ill for 9 days!! . Buffet food Luke warm - Open Toilets with open bins for soiled paper - plenty of flies and open food areas - recipe for disaster!! Couldn't enjoy all inclusive due to this. Could book restaurants - a few were ok. Sorry for the review but we won't be recommending or returning.
We wanted to celebrate our Anniversary somewhere nice, relaxing and fun especially that it was a family reunion as well between members from Canada and the USA. We got there August 1 and we were a group of 26, first of all we did not find our shuttle as the driver from Sunquest Vacation was just wondering around and did not have a sign waiting for us as the rest of the other companies. It took us over 40 minutes to finally find him , we got to the resort where i went to the desk and as soon as I said we are a group pf 26 people then he said come with me to the other private air-conditioned room where I will help you all checked in. After 15 minutes he came back with rooms that they belong to a different group and then he realized were were with Sunquest and not the company that he thought we were with. Anyhow he said he will be back, which took him another 30 minutes and we had kids and elderly people , then I went out and I told him at least can we get some water while we were waiting , which came after about 15 minutes. We got very upset and finally my husband left that room and went to the main counter where he told them I need a manager this is taking forever. Apparently our rooms were not available and they were just trying to kill some time, long story short we got the keys after being in the lobby for about 2.5 hours !!! we were so tired and hungry , at this point we just wanted anything to eat , and we had to go to the snack bar by the pool. Afterwards everyone got into their room to find each room had a problem either not cleaned well or missing towels , soap etc etc. For all my 7 days stay I had to call the reception to send me 4 towels as the housekeeper kept on leaving me 3 while we are 2 adults and 2 kids. English language is a big issue in there as most of the employees can hardly understand you ! so try to have google translate to help you. Food was excellent but customer service is really bad in this hotel , some workers were really rude and others okay.We even tried going to customer service desk and complain , one rep took down all of our room numbers and insisted to mark down my own room that we were celebrating our anniversary, and I thought she was going to go beyond and make us happy , but unfortunately we did not even hear anything or seen anything. This is not my first time going into resorts , if I am ever going back to the Dominican Republic I will never go to this resort !! Beach was full of sea weeds that we just swam in it 2 times . We bought 2 excursions from the resort but it was a rip of as they waste the time trying to sell you products while you are out the resort then when you get on the actual activity you only have very short time ! On our last day to check out we called like 3 times for luggage car to come take our luggage, the last time I called and started yelling that the bus is just waiting on our room ! my cousin called several times and finally decided to get his 2 pieces of luggage and walk. While he was helping with loading his luggage he fell and had a big cut in his forehead. No body even cared to come and offer any sort of help.From the past all the resorts/ cruises that we have been too, they always pay more attention to larger group to make them happy so they can come back or tell others, but this place does not care about you being happy or not !Their night shows was not good, one of their big screens is broken so you can't really see that much !Beach towels in this hotel you have to hunt or make your child stand by the kiosk to get some !If you are one of the resort Customer service rep reading this , I just want to tell you that you guys need to go for training to see how other hotels appreciate our money being spent in their properties . Other places they hire people that speak English to communicate with their customers. I am very disappointed at your resort, but I will make sure that all my friends from Canada and the USA know about our experience !
I just got back from this resort. We stayed 5 nights. We were a group of about 40 people. We were all attending my sisters wedding there. I was a bit skeptical about going after reading some of the reviews, but still decided to book to be able to spend time with my family and attend the wedding. First of all, even speaking Spanish and tipping doesn't help with some of the very rude staff there. Even the first day upon arriving the guy working at the front desk was rude to us and others that approached him. Only 2 from the whole resort were nice guys. The rooms are dated and not cleaned very well. They are also very dark even with all lights turned on. My tub had a yellow stain and even with them cleaning it, it wouldn't go away. I laid towels inside the tub to step on before taking a shower. The wedding planner was also rude and late the day of my sisters wedding. They promised her so many things and didn't follow through. I'm sure she will be posting her own review soon. At the reception we had to inform an employee to remove two shirts that were hanging from the decorations. The beach was full with seaweed. They did have people cleaning but it was too much. You have lots of Haitians on the beach selling hand made souvenirs as well as weed. We told them over and over we don't smoke, but they still insisted. One night on the beach the group all went together and three phones got stolen as well as $300 cash from one of our friends wallet. We did report this and of course nothing was resolved. There's hardly any security in the entire resort. The pools are very nice. We spent most of our time there. The negative side to the pool is that there are hardly ever towels available. I should have brought my towels from home or from my room. Overall, if you have not booked here yet I would highly recommend you look for a different resort. I have been to Punta Cana many times and this is def the worst resort I have been too. I got back highly disappointed. I would recommend Hard Rock, Barcelo, or Meliá that I can personally say have excellent service, food, updated rooms, fun activities, etc.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hour all-inclusive with buffet breakfast, lunch and dinner daily
- 3 a la carte dinners w/reservations
- Unlimited Domestic drinks & snacks (restricted after Midnight)
- Table wine w/all meals (except snack bars)
- Lounge chairs
- Sunfish sailing
- Boogie boards
- Snorkeling 1 hour/person/stay
- Introductory scuba diving lesson in pool
- Daytime tennis
- Mountain bikes 1 hour/person/stay
- Fitness studio
- Daily activities
- Nightly entertainment
- Free Wi-Fi in lobby
- Amphitheatre for programs & shows
- Entrance and drinks included to Disco & Karaoke bar
- 540 Junior suites in 3 storey buildings
- 1 buffet restaurant
- 7 a la carte restaurants: Italian, Mediterranean, Japanese, Mexican, Brazilian, Seafood gourmet and Steakhouse, dress code & reservations required
- Snack bar
- 6 bars including Swim-up bar
- 2 large lake-style pools
- Tennis courts
- Fitness studio
- Aerobics classes
- Amphitheatre for entertainment programs and shows
- Pueblo Dominicano entertainment village with piano bar, sports bar, casino, Internet cafe, shops, car rental and medical centre
- Beauty salon (fee)
- Spa and massage (fee)
- Laundry service (fee)
- Wi-Fi in lobby
Junior Suites include:
- 1 king or 2 twin beds
- Ceiling fan
- Satellite TV
- Mini-bar - stocked daily w/water, soft drinks & beer
- Coffee maker
- In-room safe (fee)
- Wi-Fi (fee)
- Full bathroom w/jacuzzi tub
- Beach towels in room
- Balcony or terrace
- Max occupancy 4, no more than 3 adults
Kids Deals - The first child under 13 stays and eats free when sharing with 2 adults (except for stays including the Christmas and New Year's holiday period).
For the Kids - Kids 4-12 can enjoy supervised activities at the Kids' Club, playground and wading pool. Baby-sitting service (fee) from 7 PM to 12 AM (1 hour free of charge if reservation made for a total of 5 hours).
Exchange Privileges - Access to all services of the Grand Bahia Principe Punta Cana (except buffet/gourmet restaurants).
Honeymooners - Receive a fruit basket and a bottle of rum in the room, as well as a room upgrade (subject to availability). Request at time of booking. Requires proof of marriage certificate at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Arena Gorda - Macao Seccion Baigua, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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