Grand Bahia Principe Punta Cana
- What's Included
- All Inclusive Features
A lovely resort situated within the heart of the Punta Cana resort. There are a plethora of food options to choose from. The buffet spreads are great and have pleasant and attentive staff. Make sure to check out the BBQ Buffet, the Garden Grill and the Italian a la carte restaurants (reserve when you check-in, as there are limited spots for these places). Great modern and spacious rooms. The Grand Bahia Principe Punta Cana also has an incredible lobby bar, that very rarely gets busy. It's elegant, modern, and serves up some top-notch drinks, which makes this resort stand out from others along the resort strip. While the pool area is spacious, it gets relatively busy throughout the day. Make sure that you reserve spots early in the morning. The workout facilities could use an upgrade. There are very limited machines and some are often broken.
Location: Directly on Bavaro Beach, 30 min to Higuey, 25 min from Punta Cana airport, 60 min from La Romana airport.
We have been stuck in our room since 1pm yesterday in preparation for the hurricane In our room was plastic bags left on the table these were the provisions for our lock downElectrics have been on and off(including aircon) no tv, no contact with hotel and the information people on the telephone are rude and just laugh at our concerns.The provisions we have been left(considering hotel is 5 star) are disgusting. Stale sandwiches which fall apart when unwrapped with no butter. Yogurts, crisps, cereals no spoons no bowls .2 bottles of water to see us through to god knows when!!There is a lot of outside damage ,fallen trees etc and now areas are flooded Maria is still effective and considering this hotel has seen previous storms/hurricanes you wouldn't know it as the professionalism is a shambles
We have enjoyed our 2week stay atGBP Punta Cana,niceroom friendlystaff who struggle to make conversation in any otherlanguage.Maybe we could try alittle harder too.A decent selection of food to suit all tastes.My question to management is Why Are Small Plastic Disposable Cups used to serve drinks from the Punta Cana Lobby Bar?This is not becoming of A Decent Hotel and certainly loses the image down.Go and see for yourself see what you think.Its not good .
Have you ever received/bought what you thought was a beautiful gold ring but, after some time, the gold rubs off and the ring turns your finger green? This resort sort of reminds me of that. It’s not horrible – it’s just not what you expected or first thought it to be.This resort is very pretty and the grounds are beautifully maintained. This area is comprised of numerous Grand Bahia Principe resorts and, depending which one you've booked with, this will dictate which other resorts you will have access to. We had access to all but the Esmerelda and Fantasia.SIZE OF THE RESORT: as the properties are built in-land and are very large, you often have to take shuttles to get to where you’re going. If you’ve dressed for dinner and it’s very muggy, you take the shuttle so you don’t arrive looking like a drenched rag. Our room was a 5 to 7 minute walk to the beach and this was fine. Personally, I don’t care for large resorts as they’re too impersonal. One of the perks of travel is to meet people. When there are so many people, it’s not as easy to chat with people or to run into them again. When we were at the buffet, there were so many people that, inevitably, you got elbowed or someone cut ahead of you. When you are at a smaller resort, people are more aware of each other, make eye contact, and are polite.BUFFET: the food in the buffet was fine. Over the years many people have told me that the food is so much better in the DR than in Cuba. I would say that it is exactly the same except that they offer more of a variety (add different dishes daily). The staff works very hard at the buffets, particularly the dinner shifts. Luis V runs a tight ship and is not afraid to roll up his sleeves and pitch in when there is a backlog.RESTAURANTS: as we were there for 2 weeks, we had reservations at 6 restaurants. The first one offered the same food as was in the buffet, so we did not bother with the reserved restaurants again. There’s no point in having to be at a certain place during your vacation if they’re not going to offer something different. (Perhaps we should have given them a second chance.)POOLS: the pool by the beach is very busy, crowded and loud. Great, if that’s your thing. If you prefer quieter atmospheres, there are 2 quieter pools across from each other closer to the buffet. One plays music; one does not. BEACH: the beach is lovely but there are tons of people and it’s not easy to get 2 chairs together until mid-afternoon. Only on the 14th day did we get chairs in the first row rather than the sixth. If you like shopping, bring your card. The vendors walk the beach all day/every day and they carry machines that’ll process your debit or credit cards. (The prices are not “beach” prices; they are expensive – not much less than the lobby stores. But, hey, my philosophy is: you can’t take it with you.) ROOM: our room was fine: beds and pillows were fairly comfortable; the maid came in daily and did a good job except for the floor. We were there for 2 weeks and, when we walked around barefoot in the room, our feet would be dirty. We never could figure out if it was something she was not doing or if the cleaning mop was too old.VIEW FROM THE ROOM: there are very few rooms with an ocean view as the properties are built in-land and not along the beach. Our balcony faced a forest/jungle and was very peaceful and pretty.ROOM SAFE: ALTHOUGH MY FRIEND AND I HAD BOOKED AN ALL-INCLUSIVE (FROM CANADA), WE WERE ASKED TO PAY US$4/DAY FOR THE SAFE. I DON'T KNOW WHERE THEY EXPECTED US TO KEEP OUR PASSPORTS, BUT WE HAD TO PAY FOR A SAFE THAT WAS ALREADY IN OUR ROOM. WE HAVE BEEN ALL OVER THE WORLD AND THIS IS THE FIRST TIME EITHER ONE OF US HAVE BEEN ASKED TO PAY FOR A SAFE.STAFF: unfailingly polite and hard-working.TIPPING: I tip the maids, bar people, waiters, bus drivers, etc. These people work hard in the heat. Tip them. Their salaries are not comparable to Canada’s.CUSTUMER SERVICE / PROBLEMS: if you have complaints during your stay as we did (broken toilet, locked out of our room twice as lock was broken/fixed/broken, no beach towels for 10 days, no shuttle for an hour, etc.), DON’T WASTE YOUR TIME COMPLAINING . The staff will be very polite and apologetic, they will take down the details, they will say that someone will call you, but no one ever will. If you bring it up again, they will ask you to meet someone in the lobby at a specific time but, when the time of the meeting comes, the Manager will be “busy with an incident at the resort” – twice. So don’t spoil your vacation, tell yourself you work too hard for your money, and go to the pool, beach or bar. The corporation doesn’t car, the Resort Director doesn’t care; they are making money and our problems are not their problems. When you come home, you will decide if the pros outweigh the cons and if you want to come back. I’m still trying to figure that out.
found myself in a difficult situation had to walk in the dark at 0600 hrs to catch a bus. (1 kilometre) I'm 66 with a heart problem, away. The campus lights go out at 0530 I asked for a buggy ride to the main-gate as it was that far I was told it was impossible for that to happen. and the night before I had arranged it and was informed I would have ride to the gates. The front dest person was so rude I had to walk away through fear of starting something that would impact my safety. Appalling service by all front dest staff. I will never use this chain again and have subsequently started using Sandals.
I'm going to try to cover as much as I can in this review in order to help answer any questions you may have, so I'm sorry if it's long! If there's anything I miss that you want to know about, please feel free to message me.Our trip here was 19th August to 2nd September as a family of 4, my kids are 8 and 11 and are extremely fussy (i.e., can never find any food they want, get bored easily etc!). To say my kids came away saying they had the "best holiday ever" is an absolute credit to the hotel, as they are hard to please! For myself and my husband, this was a make or break holiday for the Dominican Republic.......we stayed at a different hotel and resort 12 years ago and vowed never to return to DR, but staying at the Grand Bahia Principe Punta Cana has totally restored our faith in the country. Would we come back? Absolutely! Staying at the same hotel? Definitely, because we loved it!!I'll start with the only negative for us. Unfortunately we found the maid service a little lacking. We have read many reviews stating the opposite, so we feel that we were maybe just unlucky, and our experience does not put us off this hotel. Just as an example, on one of the days our maid took all of our towels away and didn't replace them, not a single one!! We had to ask twice to actually get any sent to our room. Our maid also failed on some days to replace things that had been used from the minibar, although this was not too big of a deal as we were in villa 19, so a very quick trip to the bar from our room if we wanted a drink. The biggest tip I can give you with regards maid service is bring a few of your own towels with you from home just in case you don't get the ones in the room. Also we did not find that leaving the maid a tip made any difference whatsoever, as the money we left in the fridge was taken but no drinks put in! However, do remember how busy the maids are as this resort is so big!Now the positives, and there really are so many! This resort is stunning! The grounds are beautifully kept, with gardeners working on them constantly. Yes the resort is HUGE, but enjoy the walks, and if you don't want to then hop on the little train that takes you to other parts of the resort. We timed the walk from the lobby to the beach, walking at a steady pace because the kids complain if we walk too fast......10 minutes, that's all! Villa 19 is right next to the lobby, so ideally positioned for the buffet restaurant and evening entertainment. I LOVED the atmosphere in this hotel! The size of the resort was brilliant for me because it had a real village vibe, and the square in the evenings had such a buzz with people just dancing and singing and having a good time. We only saw 2 shows as we preferred to sit in the square. It can be difficult getting served at the lobby bar at night time, as the bar staff clearly had their favourites, but the lovely waitresses kept on top of drinks for you, serving you at your table. These lovely ladies never stop, always smile, and look after you well.The food in the buffet restaurant for us was perfect. I found it had more flavour than any all inclusive resort we have been to before, and lots of choice. They do some theme nights, the Mexican theme night was lovely! The waiting staff in the buffet work extremely hard, tip them when you can and they will really look after you. Look out especially for Israel, what a lovely guy who made a huge effort with my son and made his holiday (ask him to make a chicken with a napkin for you!). We only used 3 of our a la carte restaurant allowance, Italian, Mexican and Garden Grill. If you like steak, go for the rump steak in the Garden Grill, yummy!! We enjoyed them all.The pools........beautiful!! If you like a party vibe go for the main pool by the beach, if you want more relaxed and family-friendly stick to the Punta Cana and Bavaro pools. We witnessed quite a lot of drunkenness and inappropriate language in front of young children at the main pool from other guests! We never had a problem getting a sunbed, even when we got to the pool after 10am. This was beds in the shade too, which is a welcome relief in the heat! They never ran out of beach towels once during our stay.We personally found that the staff here were lovely and very helpful. I believe that if you treat the staff with respect, you will always get respect back! Not once did we have a problem, but we did overhear some guests being plain rude, disrespectful and aggressive from the outset with staff! Those kind of people don't deserve respect, and rightly didn't get it. Be polite to the staff, try saying a couple of words in Spanish to show you're making an effort, and don't forget it costs you nothing to say please and thank you. The staff here work so hard, and deserve to be treated well!I was so worried coming to this hotel because of some of the negative reviews, I honestly can't believe the people writing them were staying in the same hotel! Don't expect the Ritz and you will have a lovely time!Another tip, take LOADS of mosquito repellent with DEET. There are mosquitoes everywhere!!!! However, this hotel is in the area of a mangrove, it is tropical, the hotel cannot help that mosquitoes exist. They try their best to keep the numbers down, we saw a little van driving round every single night spraying stuff on the hedges, and the ceilings in the villa corridors were treated. I was bitten well over 100 times during my stay, but this was not the hotel's fault, it was mine for not using enough DEET!!Wifi is expensive, but the free wifi in the lobby got us by perfectly! We were able to FaceTime home regularly.We were sad to leave when we had to come home, we will definitely be back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hour all-inclusive with buffet breakfast, lunch and dinner daily
- 3 a la carte dinners w/reservations
- Unlimited Domestic drinks & snacks (restricted after Midnight)
- Table wine w/all meals (except snack bars)
- Lounge chairs
- Sunfish sailing
- Boogie boards
- Snorkeling 1 hour/person/stay
- Introductory scuba diving lesson in pool
- Daytime tennis
- Mountain bikes 1 hour/person/stay
- Fitness studio
- Free Wi-Fi in lobby
- Daily activities
- Nightly entertainment
- Amphitheatre for programs & shows
- Entrance and drinks included to Disco & Karaoke bar
- 600 Junior Suites
- 1 buffet restaurant
- 7 a la carte restaurants: Italian, Mediterranean, Japanese, Mexican, Brazilian, Seafood gourmet and Steakhouse, dress code & reservations required
- Snack bar
- 6 bars including Swim-up bar
- 2 large lake-style pools
- Tennis courts
- Fitness studio
- Aerobics classes
- Wi-Fi in lobby
- Amphitheatre for entertainment programs and shows
- Pueblo Dominicano entertainment village with piano bar, sports bar, casino, Internet cafe, shops, car rental and medical centre
- Beauty salon (fee)
- Spa and massage (fee)
- Laundry service (fee)
Junior Suites include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Mini-bar - stocked daily w/water, soft drinks & beer
- Coffee maker
- In-room safe (fee)
- Wi-Fi (fee)
- Full bathroom w/jacuzzi tub
- Balcony or terrace
- Living area with daybed
- Maximum occupancy 3 adults (or 2 adults and 2 children, or 3 adults and 1 child)
Kids Deals - The 1st child under 13 stays and eats free when sharing with 2 adults (except for stays including the Christmas and New Year's holiday period).
For the Kids - Bahia Scouts Water Park and Mini club is now open for your little ones to enjoy! Kids 4-12 can enjoy supervised activities at the Kids' Club, playground and wading pool. Baby-sitting service available for a fee.
Exchange Privileges - Access to all services of the Grand Bahia Principe Bavaro (except buffet/gourmet restaurants).
Honeymooners - Receive a fruit basket and a bottle of rum in the room, as well as a room upgrade (subject to availability). Request at time of booking. Requires proof of marriage certificate at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. Arena Gorda, Punta Cana 9999 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.