Grand Bahia Principe Punta Cana
- What's Included
- All Inclusive Features
A lovely resort situated within the heart of the Punta Cana resort. There are a plethora of food options to choose from. The buffet spreads are great and have pleasant and attentive staff. Make sure to check out the BBQ Buffet, the Garden Grill and the Italian a la carte restaurants (reserve when you check-in, as there are limited spots for these places). Great modern and spacious rooms. The Grand Bahia Principe Punta Cana also has an incredible lobby bar, that very rarely gets busy. It's elegant, modern, and serves up some top-notch drinks, which makes this resort stand out from others along the resort strip. While the pool area is spacious, it gets relatively busy throughout the day. Make sure that you reserve spots early in the morning. The workout facilities could use an upgrade. There are very limited machines and some are often broken.
Location: Directly on Bavaro Beach, 30 min to Higuey, 25 min from Punta Cana airport, 60 min from La Romana airport.
Absolute disaster from the time I set foot on property. Front desk agent decided to take a fifteen minute break IN THE MIDDLE of our check in. He left myself and my six year old daughter standing at the front desk while he went in the employee area to sit. After asking multiple employees for help and getting nowhere bc they were busy checking in their guests I literally had to go in the employees area to find the agent who had my check in form. He was sitting with other employees just holding our form. I asked if he would come out to finish checking us in. At that point he had a terrible attitude and decided to just give me our keys without explaining anything about the resort. When I asked about the things I heard other agents describing to other guests I got short incomplete answers. After a long day of travel and a horrendous check-in I was looking forward to the "mini-bar" advertised in the all inclusive package. I've NEVER seen a mini bar with no spirits. There was four sodas, a bottle of water, and two beers in the "bar". I then thought well I'm close to the pool and pool bar so we will just head over there.. only to discover the pools close at 6pm and the bar at 5:30pm. Only the bar at the main lobby half a mile away is open past 5:30. It's still very much light outside at 6pm in July. Called to reserve dinner at restaurants only to find out all are fully booked. Buffet was horrible. Got back to room at end of day just wanted a hot shower only to discover the water won't get hot. Called concierge desk multiple times... either busy or no answer. Now I have the choice to walk half a mile in the dark to the lobby, freeze taking a shower, or go to sleep dirty after a day of traveling and frustration. I only hope I would've known this before I wasted my money and vacation here.
We returned to this hotel on 2nd July, after 10 years and to say we were shocked at the changes was an understatement! It has over doubled in size during this time.On arrival we were taken into a separate room away from the normal check in desk, to be given our all inclusive bands, and informed that over half the complex was out of bounds to us! We were all taken aback by this as obviously we had not been made aware of this when booking the holiday, and the way in which we were informed was like being naughty school children getting a telling off! Marc was the person who was dealing with us and when we all started to complain, he suddenly couldn't understand very much English and just repeated himself that we were not allowed in certain areas!! We met a really nice couple Adam & Frankie, that shared our views, and were just as frustrated as we were. We eventually gave up disputing it with him as we weren't getting anywhere, and we just wanted to get to our rooms and freshen up. We had 2 rooms, one of which wasn't ready. Marc told us to give him 15 minutes while they made the room ready and he would come and find us to give us the room key. After 20 minutes we were fed up of waiting so went to find him, he eventually came out of an office behind the check in desk with our room key.Our rooms were in Block 17 - it was a good location - close to the main lobby / buffet restaurant and close to one of the pools. Room was very clean and comfortable and a good size. We did have a few issues during our stay with getting clean towels and our fridge (if you can call it that - everything was luke warm in it) did not get refilled very often, even though we were leaving regular tips for the cleaner!A lot of staff automatically expected tips, and we witnessed them standing there with their hand out before they would leave, we totally disagreed with this. You tip because you want to, not because you feel you have to - it should be for providing a good friendly service - a lot of the staff don't even smile!Be warned mosquito's are RIFE, even after using bands and sprays, we were bitten at least 20-30 times on the first night! The problem seems to be worst in the lobby.The grounds are beautifully maintained, and the staff work tirelessly to keep it up together. We did notice that the pool could do with some maintenance - quite a few tiles were loose or had already come off.We used the 'Punta Cana' pool every day as the beach and pool by the beach were packed like sardines and very rowdy - not a place to be able to relax! Blandino at the pool bar is a lovely guy - always smiling, singing and having a laugh with you, and remembering what drinks you regularly ordered. Shame the other guys he worked with weren't quite so happy, they always looked miserable!The 'Punta Cana' buffet restaurant was ok - gets very busy. The food was ok, as with any all inclusive it gets repetitive after a while, and there were always a lot of flies buzzing round the food. What made meal times the best for us were some of the waiting staff - Wilkin Richardson, Jeff Batista and Anthony were particularly friendly - we always had a laugh and a joke with them even though there was a bit of a language barrier. We did ask for wine with our meal one evening, but because it was so busy, we had nearly finished eating before it arrived!We tried 3 a la carte restaurants - the Italian, which was really nice, the garden grill, which was ok - my steak was really nice but my husbands wasn't and the BBQ Las Olas, which was a waste of time - it was basically the same food as you get in the buffet! Bar staff at the lobby were just plain miserable! Unless you were Spanish, then they seemed to cheer up! We certainly didn't have any problem getting served as some other people have had, but it does get very busy there. We never had to wait long by ordering drinks with the waitress' that come round, they were very efficient.Overall our holiday was ok - would we return to this resort again? No we wouldn't. 10 years ago you were made to feel really special - dancers and drinks on your arrival, towel sculptures and flowers in your room most days, now it feels like that is reserved for the 'luxury' areas of the hotel (that you're not allowed in!!)The only reason I have given 3 stars instead of 2 is that the staff mentioned above really contributed to us enjoying our holiday
We visited the end of May for 2 weeks and had a great time. We've previously stayed at the Grand Bahia Principe Tulum in Mexico and thought we'd give Punta Cana a try. The buffet restaurant and a la carte restaurants were good, there's plenty variety of drinks and staff were friendly.Our room was close to the lobby/buffet restaurant/pools and we always found sun beds. There wasn't many kids around they seemed to be staying at the Turquesa or Fantasia (sister properties) or using the water park at the back of the resort.Shops are expensive around the resort so bring things from home if you want to play with a ball in the pool. We did buy dingys which were reasonably priced.The beach was nice and you could walk all the way along if you want to. I liked the atmosphere of the resort and would recommend for a beach stay. Also enjoyed evening entertainment and they had music in lobby bar.We booked two excursions with TUI which we thoroughly enjoyed - a helicopter ride which went above all the hotels in Punta Cana and adventure buggies but be prepared to get very wet and muddy - great fun!This hotel is ideal for everyone and isn't far from airport.
We stayed for 5 nights and loved every minute of it. Please tip when you can. It makes a huge difference in service. 1 American dollar = 48 pesos in DR so a dollar goes a long way! Pros: Beach water was amazing!! Perfect temperature every time. The main pool was pretty big. Drinks were unlimited (till 6 pm by the pool) their private show on Friday was incredible! (Please pay the 15 bucks to attend)Their breakfast was my favorite part of the day. The main buffet by the pool has really good chicken 😋the employees were super nice. My two favorite bartenders were Enrique and Kelvin. My Husband loved the trolleys that take you all around the property. Cons: decor in the room was a little outdated. One restaurant in particular was awful (caribeño) (not authentic Dominican food at all) If you buy liquor get it at the airport or it can be confiscated. The nightclub (opens at 11:30 pm) was good but there was a weird smell inside. Overall we had an awesome trip. Def coming back again.
The Hotel we stayed at was excellent for many reasons which included the following, Rooms daily cleaned with changes of towels, Food variety out of this world, staff worked tirelessly to make your stay comfortable. The resort amenities is shared by a couple of more Hotels of the same chain but did not spoil or overcrowd the various evening programme that the Hotel offered. The beach was not to far to walk or if you preferred a tourist bus from (two car electric motor) reception area to the beach no problem these run frequently and stop off at two of the Hotel pools if you prefer on the way to the beach. The beach had a lot of seaweed washed up but the staff employed to do the cleanup and removal never stopped to make the beach presentable. I would definitely go back again - one of the best all inclusive packages I have had the pleasure to take.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hour all-inclusive with buffet breakfast, lunch and dinner daily
- 3 a la carte dinners w/reservations
- Unlimited Domestic drinks & snacks (restricted after Midnight)
- Table wine w/all meals (except snack bars)
- Lounge chairs
- Sunfish sailing
- Boogie boards
- Snorkeling 1 hour/person/stay
- Introductory scuba diving lesson in pool
- Daytime tennis
- Mountain bikes 1 hour/person/stay
- Fitness studio
- Free Wi-Fi in lobby
- Daily activities
- Nightly entertainment
- Amphitheatre for programs & shows
- Entrance and drinks included to Disco & Karaoke bar
- 600 Junior Suites
- 1 buffet restaurant
- 7 a la carte restaurants: Italian, Mediterranean, Japanese, Mexican, Brazilian, Seafood gourmet and Steakhouse, dress code & reservations required
- Snack bar
- 6 bars including Swim-up bar
- 2 large lake-style pools
- Tennis courts
- Fitness studio
- Aerobics classes
- Wi-Fi in lobby
- Amphitheatre for entertainment programs and shows
- Pueblo Dominicano entertainment village with piano bar, sports bar, casino, Internet cafe, shops, car rental and medical centre
- Beauty salon (fee)
- Spa and massage (fee)
- Laundry service (fee)
Junior Suites include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Mini-bar - stocked daily w/water, soft drinks & beer
- Coffee maker
- In-room safe (fee)
- Wi-Fi (fee)
- Full bathroom w/jacuzzi tub
- Balcony or terrace
- Living area with daybed
- Maximum occupancy 3 adults (or 2 adults and 2 children, or 3 adults and 1 child)
Kids Deals - The 1st child under 13 stays and eats free when sharing with 2 adults (except for stays including the Christmas and New Year's holiday period).
For the Kids - Bahia Scouts Water Park and Mini club is now open for your little ones to enjoy! Kids 4-12 can enjoy supervised activities at the Kids' Club, playground and wading pool. Baby-sitting service available for a fee.
Exchange Privileges - Access to all services of the Grand Bahia Principe Bavaro (except buffet/gourmet restaurants).
Honeymooners - Receive a fruit basket and a bottle of rum in the room, as well as a room upgrade (subject to availability). Request at time of booking. Requires proof of marriage certificate at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. Arena Gorda, Punta Cana 9999 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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