Grand Bahia Principe Turquesa
- What's Included
- All Inclusive Features
Grand Bahia Principe Turquesa is nestled on a beautiful white sand beach and offers extensive facilities, great dining, entertainment and fun for the entire family. Featuring Junior Suite accommodations and a shopping and entertainment complex - complete with casino! Feast to your heart's content at a choice of eight restaurants, and enjoy your favourite cocktail at one of eleven bars plus enjoy access to Grand Bahia Principe Bavaro and Grand Bahia Principe Punta Cana.
My wife and I stayed there for our anniversary and they put us by the water park which is the furthest building away from the lobby and the beach. They advertise as a beach property but you either you take a shuttle or walk 20 minutes. They have several different resorts on one property and not all available to visit. We were asked to leave one of them for just walking through. Most of the the staff not friendly. The food was all buffet and not good. Only wifi is in the lobby. We had some cold nights but they would not turn the heat on to the building. Had to pay extra for in room safe. I would never go back there and we have discouraged others not to. We did not have a good experience.
We stayed for a week in early Jan 2018 with a family of 4 (2 kids aged 3-yrs and 1-yr) and stayed in the Family Master Suite. As others have said, the Family Master Suite is simply two adjoining rooms. But for us it was a necessity so we could have privacy from the kids during nap and night time. This was our seconds stay at a GBP resort. We previously stayed at the Tulum resort in Mayan Riviera, MX. We had a fantastic time overall. The resort (and the entire Bahia Principe Punta Cana Complex) is beautiful! -- Rooms --The rooms are fine. No complaints. They have the usual signs of humidity and over-use that is common in any Caribbean resort. But we actually found them to be quite clean and well maintained. We had a couple of small issues (running toilet and broken fan) that were fixed within an hour of reporting. Some folks complain that the rooms were outdated. We did not find that (bldg 50). They are however decorated in a Caribbean style, not in a modern North American or European standard. Some may find that dated, but it's part of the theme. We were told by staff that the Family Master Suites tend to mostly be on the second or third floor. So if you book one of those, expect to climb some stairs with your children. Not sure why it was designed that way. It was a bit of a pain to haul our stroller up and down stairs all of the time, while trying to carry children.The rooms require the keycard to be inserted to a card reader at the door to activate the electricity in the room. We found it very temperamental. It usually took 5 or more tries on inserting the card to get the electricity/aircon to turn on. That was frustrating. And it required the striped room key - you couldn't just insert a business card to activate it. Normally they charge $4/day for the room safe. But we booked with Air Canada Vacations, which included the safe at no extra charge. We had the same thing happen when we stayed at the Tulum resort in Mexico when we booked with Expedia.ca -- Grand Bahia Principe Complex --Although the Turquesa resort is focused on families with children, you have access to all of the pools, lobbies, grounds and a la carte restaurants and beach/pool restaurants/bars for the Punta Cana and Bavaro resorts within the complex. You cannot visit the Ambar or Fantasia resorts however. You cannot visit the buffets of the Punta Cana or Bavaro resorts unless you are a "silver bracelet" holder (one who is on your 6th, or more visit to a GBP resort). -- Travelling with Children --The Children's (Bahia Scouts) Club is for children 4-yrs old and up. For children younger than 4, free babysitting is available during the day time (next to the water park complex). In this case, children can be dropped off and left to play indoors with a staff member. There are also cribs/beds for them to nap. Though we never used this, it was great to know that it was available. Staff from any bar or restaurant will give you a 1 Litre box of milk if you need to feed milk to babies. You can keep the box in your room's mini-fridge and pour it into bottles when you need to.We found all of the staff so pleasant and kind. So many of them were so interested in and paid attention to our children. We felt welcome. -- Pools and Water Park --The water park is fabulous. The children loved it. There are small slides for younger children and larger ones for bigger children (over ~90cm height). Adults cannot use the slides, but can go up the stairs to watch or help their children. Several life guards are on site and pay close attention to the kids. All of the pools in the resort complex are large, clean and fun. Again, visit the other pools within the GBP complex! There is a gem of a pool within the Turquesa complex, located in the centre of all of the accommodation blocks. It's a very quiet, small pool for lounging under a canopy. It was a great place to find some quiet from all of the noise of the other pools and beach.-- Beach --Yes it's a trolley ride (or a 10-15min walk - yes we did it several times in under 15-min. It's not THAT far unless you have mobility issues).The beach is beautiful, but there is a lot of seaweed/kelp that washes up. The first 20-30 ft of water (knee to waist deep) is discoloured brown from all of the seaweed. You have to wade thru that to get to the clearer water most times. The waves were quite large when we were there. It was fun to splash around. It is all sand bottom, with no snorkelling potential that we could find.We didn't have trouble finding lounge chairs. But lots of people reserve them and then never turn up all day long (who are you people? I guess the world revolves around you...)My only complaint about the beach is that it is so full of loungers and canopies that you never get a feeling of tranquility on the beach. That has been a downside of other GBP resorts we've visited in the past. The resort is so full of people that there is never private tranquility. The loungers are all inches from one another along the entire beach, and 5-6 rows deep. It's a busy beach. We didn't find the vendors too pushy. In fact, they didn't bother us unless we made deliberate eye contact with them. There are two beach restaurants available for breakfast and lunch. The food was not as diverse as the buffet, but still a lot of options. -- Food --The food was wonderful. We are not too picky, but we enjoy flavourful foods, and variety. We are also Paleo eaters, so we look for good quality, fresh, un-processed foods. There were a lot of options at the buffet. No complaints. Each evening has a different international theme, so there are always unique things to try. Guacamole was available for lunch and supper each day, which was great! Breakfast was great - they had eggs prepared in different styles (fried sunny-side-up, poached, omelettes, egg-white omelettes, boiled), so we never never had to stand in line to wait for eggs to be cooked to order. My only complaint about the restaurants was breakfast drink service. Sometimes we wouldn't see a waiter for 20-min or longer. Then if they did show up, they would only pour coffee, but would not offer water. Other meals seemed much better. I don't know why they don't offer water for breakfast. -- Evening Entertainment --Lots of children friendly events. The kids loved dancing at the "Mini Disco". We did find that often the music/entertainment was too loud within the lobby. If you wanted to sit and enjoy a drink and conversation, it was near impossible because the music was alywas so loud. Many evenings it rained, so everyone was jammed into the covered lobby and couldn't really converse. It would be nice if they toned down the volume somewhat so that people could have the option to sit and chat. Otherwise, we were normally in bed well before the adult shows. We normally like to sit on our room patio/balcony to play cards after kids go to bed. But the balconies are a bit small to fit more than 2 adults. So keep that in mind if travelling with extended family. Also, most of the rooms did not have working balcony lights (it's not simply a burned out lightbulb - we tried). So it's too dark to sit outside and play or read in the evening. Overall we had a fantastic time, and look forward to visiting a GBP resort again in the future.
We were very disappointed to find out that this resort was very far from the beach, if you have any mobility issues than this is not the resort for you. Although, once you do get to the beach it is very beautiful. The men work very hard raking up the weeds all day long. Pros: my son left the charging cable for his medical device plugged into the wall in their first room after changing rooms, the cleaning staff put the charger in lost and found and security returned it to us.Pasta station and omelette station, is probably your safest food to eat. Cons:-Hotel staff isn't very friendly.-They really push the vacation club, the salesman is very arrogant and talks down to you once you tell them how crappy the resort is. We just wanted a price...Not all the BS sales pitch. Although he did admit that it was only a 3 star resort and for people who had children from ages 2-8 years old.- There was chicken kebabs in the steakhouse buffet that had raw chicken.-pools were very cold-Rooms were outdated, didn't get cleaned well, fridges didn't get re-stocked, shampoos and conditioners didn't get re-stocked and we didn't get a face cloth until our last night and we only got one.- You have to take a trolley to the beach.-Room keys stopped working many times, front desk wasn't helpful at all. We had to walk 10 mins back to the lobby to get our key card fixed, the gentleman at front desk refused to send staff down to help.Overall we were very disappointed, there wasn't any entertainment for our kids aged 10, 15 and 18. Thankfully our kids like hanging out with each other and with us, we did have a good time as a family.We will not be visiting a Bahia Resort again.
Everyone should find a place adapted to their recreational and culinary needs. Large holiday complex, swimming pools, tennis courts, golf, monkey grove, etc. Large rooms though could be renovated and cleaned better. A large wide sandy beach.
Overall we had a good time because we made the most of it. But by the 5th day we were all itching to return home. This is a huge complex of 7 properties of which Turquesa is definitely the economy location. It is nicely maintained with a pretty village for shopping. Stayed in the Family Master Suite (2 adjoining rooms 1 king and 2 doubles)Pros- nice pools. There are several you can use, but we opted by day two to just stay at the Turquesa main pool for convenience. The kids water park was fun for 6 and under, not so much for the 10 year old. It's a wading pool with lots of slides. - the room was spacious and had basically everything you need. See cons regarding restocking- generous with the alcohol when you get it. See cons regarding service.- towel service was great. Nice to get fresh towels as needed.Cons- staff were very unfriendly. We always smiled and said pleases and thanks. I even speak a bit of Spanish. Concierge, bartenders, restaurant staff, grounds keepers, towel service, sports staff made us feel a nuisance or just seemed pissed off. If you don't speak Spanish, expect to have issues communicating. Expect scowls, turned backs or to get avoided.- there's no information that explains services. You're given a map and left to your own devices to figure things out (activities, snacks, equipment).- info depends on the person. At first we were told room safe was free, then told we had to pay $4/day, someone else said we had to get a code from concierge, finally told we could use our room card and pick our own code. - all included mini bar was supposed to be restocked daily. This happened only 2/7 days. The others we either left it or had to call. Kids mini bar got juices, milk and a small bag of chips. Grown-ups got 2 beers and 6 soft drinks. No snacks, no other alcohol.- drinks service was basically non existent unless you were physically at the bar. At dinner we felt lucky to be asked if we wanted anything other than water and super lucky if you got a refill.- the 24 hour snack bar is tough to find. It's a twenty minute cart ride to get anything, and there isn't much choice. Again, this would have been ok if our mini bar had options. Sometimes you don't want a full meal, just some chips or nuts to go with your beer, but this was not available.- the buffets at first seemed to have a good variety, hot, fresh. By day 3 it was monotonous, everything fried or in heavy sauces. Everything brown. By day 4 we were experiencing tummy troubles and noticed a number of dishes were becoming spoiled. We had to smell and taste everything before eating to ensure it hadn't expired. We avoided dishes that had been served more than twice which eventually was everything. By the last two days we just ate bread and fruit. We could actually smell rotting food which turned out to be the gazpacho soup.- the a la carte restaurants are buffets and the food isn't that different in selection. Very disappointed. A la carte wines not in stock.- entertainment was ok, but not live. More like karaoke. Geared towards preschoolers until very late.- kids club or "Bahia Scouts" is really aimed at very young kids. We specified our kids ages (8&10) and shirt sizes when booking. Shirts were 4 sizes too small, robes were for toddlers. Activities were for preschoolers.- we found mini putt which needs maintenance. Very worn turf, sand is hard and everywhere out of the sand traps, fencing meant to keep balls from flying away are chain link and the ball just goes straight through. Our group of 4 was only given two clubs and no score sheet.- other activities such as trampoline and tree top obstacle course look like fun but are not included and way over priced! $20pp.- the beach is 20 minute cart ride away. Service is quite regular. Beach is very crowded, very limited areas for loungers. You really had to pay attention to signs to ensure you weren't in a reserved zone. Expect to get bitten by some bugs, lots. In fact, bring repellent to use on the beach and at night.- WiFi was expected to be free in lobby. It was not. We never got a connection. We were fine to disconnect for the week, but it would have been nice to check in once a day for a few minutes while having a drink.- expect the music at the pool to be loud and repetitive. If you want peace, be there before 9am.- pools close at 6pm. We were shocked that we couldn't go for a night swim!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- A la carte dinners (4/week, reservations required)
- Unlimited alcoholic and non-alcoholic drinks
- Daily activities program
- Daily sports
- Non-motorized water sports
- Disco (admission and drinks included)
- Evening entertainment
- Mini-bar restocked daily (water, soft drinks and beer)
- Snacks, soft drinks and domestic beer at Pueblo Principe (24-hour)
- Free Wi-Fi in the lobby
- 502 rooms in 14 villas
- 2 pools
- Water park
- 8 restaurants
- 11 bars
- Fitness center
- Business center (fee)
- Casino (fee)
- Spa (fee)
- Doctor on site (fee)
- Laundry services (fee)
- Wi-Fi in Lobby
- Golf course nearby (fee)
- Beauty salon (fee)
- 1 king-size bed or 2 double beds
- Living area
- Balcony or terrace
- Full bathroom
- Individual air-conditioning
- Ceiling fan
- Radio/alarm clock
- Iron & ironing board
- Wi-Fi (fee)
- In-room safe (fee)
- Flat screen satellite TV
- Maximum 3 adults or 2 adults and 2 children
Resort Location Map
Grand Bahia Principe TurquesaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. Arena Gorda-Macao, Seccion Baigua-Higuey Playa Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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