Grand Palladium Bavaro
- What's Included
- All Inclusive Features
The Grand Palladium Bavaro is a good option for those looking for a budget conscious vacation and are looking for a quick getaway. The resort is very large as it is compiled by two other resorts. Despite it's size, there are shuttle services available. Because of the sheer size of the resort, there is plenty of room to lounge around the beach. The resort is staffed by a great attentive team. However, if you're looking for a resort that boasts great food options, it's best to look elsewhere.
Location: Beachfront, 60 minutes from Higuey, 25 minutes from the airport.
It was an excellent experience having our wedding at this location. The staff took great care of us and our 42 guests. Most guests visited here for 1st time and talked about coming back. Luis bellboy and jewilmi from reception desk were excellent and ensured anything we needed, we got. Remembered my name the whole trip.
We have traveled quite a bit so we have experience with other resorts and understand what is good and what is not so great. We chose this hotel for our 30th Wedding Anniversary specifically for the swim-up rooms that were beachfront (that was my only must have). 2 of the 12 rooms booked were in this category. We arrived at the hotel and were told that they were upgrading us to the Royal Suites on the other side of the property because our rooms were under construction. This is a huge property with 4 hotels so this area is not close to where the rest of our group was staying (10-15 min. walk). We went over to look at it and they tried to put us in the furthest bldg. from the beach in a regular room on the 3rd floor. We said no because we paid for beachfront and this is not even close. We had to go back over to the other hotel and demand to see the manager. We were then given rooms a few buildings away from the beach close to our group. By the time we were in our rooms it was 2-3 hours after we arrived and $20 in tips for baggage handling. This experience was upsetting considering the swim-up room was the only must have and we traveled over 3,000 miles to find out we weren't getting it. The claim from the hotel was that they told the travel agent about it. Our travel agent was told Bldg. 19 was going to be under construction not that it would affect any of the rooms booked by our group. How would our travel agent know Bldg. 19 is the swim-up room.......there are actually 2 buildings for 19. While at the resort we heard from many others about the same type of experience where they paid for one type of room and when they arrived they were given another. The manager did offer a free night and upgrade on our next stay which we declined because we will never return. Our travel agent is actually handling the fight for us since the price difference between the room paid for and received was almost $800. We did make the best of the vacation even though we were frustrated a few times with issues.Here are some pro's and con's of the resort.Pro's: 1. Air Conditioning in room was awesome!2. Food was hit or miss at buffet's but restaurants were good.3. Entertainment staff was friendly.4. Onsite Apple Rep - Lanay was AWESOME!5. Beach BBQ was one of the best meals all week.6. Room Attendant was wonderful.7. Grounds were kept nice.Con's:1. Vendors hassled you constantly!!!! They were positioned in front of every pool entrance and in the lobby at night (by bathroom). They got you coming and going. Saying no thank you wasn't enough.......they kept hassling you. 2. Outside vendors on beach were just as bad if not worse since they walked by constantly. We did spend 2 days at Royal Club beach and they didn't allow vendors to bother you but at Bavaro it was constant. 3. Issues with something in most rooms- rooms safe (2x for us), TV's (2 rooms didn't have working TV), phones, door cards (multiple times). The lobby is not close so the door cards not working was a pain in the you know what.4. You could never get the same drink twice. The bartenders either didn't understand you or didn't know how to make drinks. Example: ordered margarita on rocks and got red slushy drink with red sugar rim. Even ordering from their drink menu didn't help as the drinks were never the same. 5. We saw 2 roaches in one of the pool bathrooms. It was at night and the lights are on a censor so when the lights came on there they were. We did not see any during the day but once was enough. 6. This is a large resort so be prepared to walk or catch a golf cart ride if you can. 7. Bar service seemed to be better after you tipped. Instead of tipping for good service it appears as if you must tip first in order to get good service. Service was also better on the Royal Suite side of the resort.8. We didn't get the room that we paid for!
I had never been to a tropical resort before coming to Bavaro... There is definite room for improvement (as I'm sure there is, with any place you would stay), but overall it was a pleasant experience. The pools were nice, and well laid out for the most part (although be forewarned, the complex is HUGE... be prepared to walk- a LOT), the beach was gorgeous, and both had ample amounts of chairs and umbrellas (a must for my light skin!). There were some AMAZING staffers at the pools, namely Samuel ("Sammy Sosa Jr."), "Gasolina", and "Mikey Mouse" to name a few. They really made our trip. They were not just in it to try to get tips (some of the staff was most definitely in it for the tips... it got to the point that one of the servers stood staring at us, waiting for us to give him something... we have NO problem tipping, but in our opinion, tips are for a job well done, and are not a guarantee. But the nerve to stand there almost demanding!?!? I believe his name was Carlos...SUCH nerve!), they really got us involved with activities, and got to know us on a personal level. Greeted us by name, big hugs... they were really wonderful, and we cannot say enough praise for them.Francisco, the bellboy was also a wonderful part of our trip. He was so accommodating, and helpful- my husband is disabled, and he went above and beyond to make sure that he was taken care of.The food was very good for the most part... you MUST (MUST MUST MUST!!!) go to the hibachi restaurant... MUST!!! The food was DELICIOUS and probably in the top 5 hibachi experiences I've ever had- and I've eaten at a lot of hibachi restaurants!!!.... We had a large party for dinner each night(25 to 29 people respectively), and did Mexican, Asian, Indian, Hibachi and Brazilian. The only ones we were not overly keen on were the Asian and Indian.We had a couples massage, and Marisol and Carol in the spa were FANTASTIC. My deep tissue massage was HEAVENLY, I think Carol found knots I didn't even know I had.One thing that was very disappointing was that the hotel allows vendors onto the property, so while they weren't allowed to be around the pool (tables with souvenirs), they set up station at each entrance to the pool, and it was very disappointing, because by the end of the week, we were almost accosted by the vendors at every place. It was a huge annoyance, and a problem through the whole week.Overall, we had a nice trip because of the setting, the entertainment staff, and the group we were with, but we will probably not be returning to Grand Palladium Bavaro to vacation.
This was my first time traveling out of the country. I didnt know what to expect but I must say the staff was wonderful. One in particular was Carlos Manuel Beyes!!!!! He took very good care of us every time we entered the Catedral Buffet. I have never met a more sincere person that truly wanted to make sure our breakfast and dinner was the best it could be. Thank you Carlos!!! This trip is definitely a do-over. Thank-you Carlos.... And thank you to all of the staff including the maids, the maintenance workers, the waiters and waitresses, guards, lawn and beach care, lifeguards, and any other friendly worker at the resort. Now the vendors trying to sell things constantly are very very pushy and it gets aggravating. If they would have just left us alone, we would have most likely went to their table to look, but because of how pushy they were, we just continued to ignore them.
Very nice, clean , and friendly. It is a very big resort so if you want small and close not for you. Restaurants all good beside Indian, yuck. Leonelis and Francisco the bell boy were overly friendly. You must try the Japanese restaurant.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24-hour all-inclusive food and beverages
- Unlimited Domestic drinks
- Mini-bar stocked with water, soft drinks & beer
- Water polo
- Daytime tennis
- Daily activities
- Nightly entertainment
- Entrance to the Disco, drinks included
- 674 rooms in three 3-storey buildings and villas
- 8 a la carte restaurants
- 5 buffet restaurants
- Snack bar
- 15 Bars including swim-up bar
- 4 pools
- Children's pool
- 2 Jacuzzis
- 2 tennis courts
- Spa & Wellness centre (fee)
- Gift shop
- Beauty salon
- Sauna Scuba diving (fee)
- Horseback riding (fee)
- Free WiFi
Hotel Rooms include:
- 1 king or two 3/4 beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or terrace
- Same as above plus a sofabed
Kids Deals - Kids pricing available, please inquire for details.
For the Kids - Baby Club for ages 1-3, Mini Club for ages 4-12 and the Junior Club for adolescents (ages 13+). Babysitting services available (fee).
3 For 1 Bonus - Guests have access to all facilities at the Grand Palladium Palace Resort Spa & Casino and Grand Palladium Punta Cana Resort & Spa.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avda. Francia s/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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