Grand Palladium Palace
- What's Included
- All Inclusive Features
The Grand Palladium Palace is another resort that makes up the Grand Palladium Strip in Punta Cana. This resort is perfect for both couples and families. Compared to the Bavaro -it's sister resort- it is a bit more luxurious, and offers more options with regards to amenities. The animation team during the day, and the entertainment shows held in the evening are worth checking out. There are plenty of buffet and a la carte food items to choose from. Be advised that this resort does not take reservations, so make sure to visit the restaurant early, as it gets fairly busy. There is a disco in this resort for younger travelers. Great, pleasant and attentive staff.
Location: On Bavaro beach in Punta Cana, 60 minutes from Higuey, 25 minutes from the airport.
My husband and I traveled to Punta Cana with my mother and spent 5 nights (Feb 12-16, 2017) at the Grand Palladium Palace. I booked through a travel agent who used Funjet Vacations. We had junior suites in the same building, which was convenient.Unfortunately, it rained for the first two days. However, the next two days were sunny and beautiful so we did get quality time at the beach and by the pool. As is the case on cruise ships, people dumped their stuff on pool and beach chairs first thing in the morning and "reserved" them all day. Despite being unwilling to commit ourselves to 12 hours on the beach or at the pool, we were able to find chairs when we did want to go. My husband was a little disappointed that we could never get shaded chairs next to the pool, but I didn't mind being a row or two back. We only hung out at the pool at the Palace, which was enormous and we had no trouble finding space to lounge in the pool. Walking by the pools at the other resorts, we saw some missing tiles and aged equipment, so I think our pool might have been the best.Things we liked about the resortFood - almost everything we had was really good! I can't understand the online reviews saying it was bad. We ate at buffets for breakfast and lunch and a la carte restaurants for dinner. The Spanish tapas restaurant (Tapeo) in particular was delicious! We were told the only a la carte restaurant that required reservations was Sumptuori (teppanyaki and sushi) and you had to go at 5pm to get on the list. So we did, but were told that it wasn't necessary for sushi (only teppanyaki). We were immediately seated at every a la carte restaurant we visited during our stay, without reservations.Size of the junior suite - reasonably spacious, but I didn't see a regular room for comparisonRange of activities - My husband did archery three times, we played mini-golf, and got a tour of the kitchen. There were also lots of dancing lessons and activities that we did not participate in.Level of service - In the bar areas, servers approached us very shortly after we arrived. If we weren't drinking, they placed an upside down coaster on the table so other servers would know we didn't need service. In restaurants, the servers were always friendly. We sat in the same area at the breakfast buffet every morning because two servers learned what drinks we wanted (hot tea and cappuccino) after day 1 and always remembered. We had to do a fair amount of pointing to menus because of our language barrier, but we were never disappointed with our food. We were also not rushed at the a la carte restaurants, regardless of how full they were.I loved the size of the resort and how we were able to walk on a lengthy stretch of beach. See below for the flip side of the resort size.Nightly music in the main lobbies at 8pm - fairly wide range of songs and instrumentation. Also, random strolling performers in restaurants and at pools.Things we didn't like about the resortAlmost incessant harassment by reps from the Grand Palladium Travel Club to attend their special breakfast at the Royal Suites and join the travel club to book directly with Grand Palladium instead of going through a third party. We said no to the first rep, who stalked us for another full day before taking our answer as final. He even laid a guilt trip about how not going to the "free" breakfast would hurt his job performance. We are well aware that those breakfasts are never "free" and we didn't want to spend 2 hours of our vacation listening to a spiel. After he finally got the message, he refused to even look at us when we walked through the lobby. Throughout our stay, we were approached by at least two other reps from the Travel Club in the lobbies of the other GP properties. It got really old.We were told by the Funjet/Island Sun rep on Monday morning that the resort had complimentary shuttles and if we were in another area and wanted to come back to the Palace lobby, to ask the staff to call the Palace. There was also a train that was supposed to come around every 30 minutes and do a circuit of the property. We found that all golf cart shuttles appeared to be designated for guests at the Royal Suites (adults only) or members of the Grand Palladium Travel Club. The train schedule was inconsistent. We spent a lot of time waiting for the train because my mother was not up for as much walking as we were, all the while watching empty golf carts go whizzing by. So while I thought the size of the resort was an advantage when I booked, it ended up being a disadvantage because I didn't take my mother's mobility into account. I do think that GP could have offered more frequent and accessible options for non-Travel Club members, though.Our ground floor junior suite rooms had views of the adjacent buildings and the little patios weren't screened from the neighboring ones and were very close to the pathways. We didn't end up spending any time out there. I would have liked an upper floor room better, I think. I don't know if you can specify when booking.Condition of the bathroom - a piece of grout was missing around the tub and the shower was open so water collected there and then leaked onto the floor by the bed; the jacuzzi tub did not work (as we discovered after waiting forever for it to fill up); sometimes my toothbrush would have some brown residue on the bristles after the room was cleaned; we asked for an extra towel one day (with a tip) and got it then but not the rest of the days (stingy).All covered outdoor areas by bars, restaurants, and pools were designated smoking areas. These were the only places with standard height tables that are appropriate for playing cards, which we wanted to do when it was raining for two days. We were often chased indoors by the noxious odors and there were only low chairs and tables that were less conducive to playing games. There was really nowhere to go if you just wanted to relax and play cards in a comfortable setting.Despite my vigilance about not consuming tap water from the room, I picked up something on Thursday night and suffered from intestinal woes on Friday. I drank the water we were served at restaurants without question the entire trip. Not sure what caused the problem on the last night. Obviously, I survived.We had to be in the lobby for airport transportation 3 hours and 40 minutes before our flight time. We had gotten a letter in our room saying that we were pre-checked out because we had no incidental charges and we just had to give our keys to the bellhop when he came to pick up our luggage. However, the bellhop told my husband he had to turn them in to the rep in the lobby. She was very insistent that he write a review on TripAdvisor before confirming that he was checked out. She actually took his phone and created an account for him and started a review giving the resort five stars. I wasn't feeling well, so I wasn't with him at the time, which is lucky for rep because I would have given her a piece of my mind. My reviews and ratings are my own and I found it incredibly insulting that resort policy seems to be strong-arming guests into giving positive reviews.So on the whole, I'd give the resort a 4.5/5 for food and service, but only a 3.5/5 for general appearance. It just wasn't posh enough for 5 stars.
Short & Sweet Review:The Resort is Spectacular - it is 5 star all day long! You need to reserve your a la carte restaurants the day you arrive - otherwise you wont get in - I was only able to get into 1 the last night of my 6 night stay! DON NOT buy any excursions or service off the beach - you don't know what your going to get and the stress/worry is not worth it- book in the hotel, pay the extra $ We did the Booze Cruise (FUN) / All day Safari w/ horseback riding, zip lining, plantation tour - (GREAT TOUR) - Just locals trying to make a buck with their crap equipment / staff! Like i said - go through hotel, look at the website, make your decisions!Stayed in Palace: 9514 which is an upstairs junior suite - very nice! Near everything! Loved the Secret Pool with swim up bar open until midnight! Night club: sunset Blvd was also very fun - good young crowd! - Bring your own cup to refill and carry along - mine was big and it lasted 1/2 day cold!- You can go off resort from beach - cute little village with shops - go their for your shopping but HAGLE! -random note, why anyone would want to come here with children is BEYOND ME - Dont do it, you will thank me when you see a topless lady! Otherwise HAVE FUN!
It was a fantastic experience visiting Grand Palladium Palace Resort!!!we were there for our honeymoon and all was fantastic!!!The staff was very kind smiley and all the time help us with everything we needed!!I absolutely recommend the resort!!!
Since the momente we arrived, from the first person we met at the reception, Greisel, everyone was very nice, poñite and professional, although in a way making you feel as a family. The rooms were nice, we had to change ours but it was done fast, right away, and with the next one we were very happy. The beach is beautiful and sufficiently long. There are several restaurants and several pools as four hotels are joined in one complex, but it brings cariety. It were the two weeks nicely spent.
The drinks selection was excellent, the bartenders knew how to make all sorts of mixed drinks as well. The room service was good and quick. The food at the buffet was great and tasty, and the restaurants that require reservations were a nice change from the buffet every now and then. Entertainment team was very nice (Yokaina and Pallito in particular were great).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (3 per week)
- Unlimited House Wine, Domestic beer and drinks
- Introductory scuba diving lesson
- Daytime tennis
- Daily activities
- Nightly entertainment
- Entrance to Disco
- 504 rooms in 17 two-storey and 3 three-storey buildings
- 2 buffet restaurants
- 5 a la carte restaurants (Asian, Spanish, International, Mexican, and Italian)
- Snack bar
- 4 bars including swim-up pool bar
- Casino nearby
- 1 pool with children's area
- 2 tennis courts
- Gift shop
- Spa treatments (fee)
- Turkish bath
- Massage services (fee)
- Beauty salon
- Free WiFi
- Scuba diving and banana boat rides (fee)
Hotel Rooms include:
- Two 3/4 beds
- Satellite TV
- Mini-fridge (stocked on arrival)
- In-room safe
- Full bathroom
- Balcony and terrace
- Max occupancy 3 persons
For the Kids - Kids Club for ages 3-12, located at Palladium Bavaro. Babysitting services available (fee).
3 Hotels in 1! - Guests staying at the Grand Palladium Palace have access to the facilities at the Grand Palladium Bavaro and the Fiesta Beach.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium PalacePunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avda. Francia s/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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