Grand Palladium Palace
- What's Included
- All Inclusive Features
The Grand Palladium Palace is another resort that makes up the Grand Palladium Strip in Punta Cana. This resort is perfect for both couples and families. Compared to the Bavaro -it's sister resort- it is a bit more luxurious, and offers more options with regards to amenities. The animation team during the day, and the entertainment shows held in the evening are worth checking out. There are plenty of buffet and a la carte food items to choose from. Be advised that this resort does not take reservations, so make sure to visit the restaurant early, as it gets fairly busy. There is a disco in this resort for younger travelers. Great, pleasant and attentive staff.
Location: On Bavaro beach in Punta Cana, 60 minutes from Higuey, 25 minutes from the airport.
Room: excellent; variety of menu: excellent; staff attention to detail: excellent Live music in Royal Lobby great for dancing. Look for Secret Pool (adults only). Our room was close to the beach...so amazing to wake up to the sound of the surf.
Came to this resort for 2 weeks with my boyfriend and we enjoyed every minute of it. All the staff from the bar to the reception were all so welcoming and friendly. Accommodates for all but loved the fact there was an adult pool with a swim up bar. Would recommend it to anyone looking for a sunny relaxing holiday.
Beautiful resort, staff were wonderful. Would definitely recommend! Weather was lovely in february. Will be coming back in the near future. Very clean and tidy, friendly atmosphere with plenty of activities xx
My husband and I visited the Grand Palladium Palace from January 18 to February 1. This was our third visit to the Palladium. The first two times we stayed in the Bavaro section but chose the palace this year. There have been several upgrades to this resort and it really shows. The rooms are beautiful and up to date, with only one complaint. The bathtub/shower combination is poorly planed and leaks everywhere which could lead to a slipping accident. Also the tub is rather deep to step into and if you are short or have mobility issues it might be a problem. Aside from that everything is great. The fridge is stocked daily with beer and soft drinks. The maids do a fantastic job. The restaurants on the resort are top notch! We enjoyed the Indian, Mexican, and the fish restaurant ( if you aren't a fish lover, don't let that keep you away from this restaurant! They have beef and chicken options too!!). The buffets can be a bit repetitive but there is always something to eat and is alway well prepared . In years past they have had theme nights at the Bavaro buffet, but they don't have them anymore, which is a bit unfortunate. Bringing that feature back would elevate the repetition of the buffets. The newly renovated sports bar is very nice with a good variety of ready made foods or a sit down menu to order from. The lunch buffets were fantastic and close to the beach for convenience. Speaking of the beach it's absolutely beautiful!! We spent every day at the beach. Its easy to get sunbeds in the shade at almost any time of day. Around the pools we did notice the "towel game" going on. The staff at this resort are always very attentive and eager to help. Speaking a few words of Spanish will help but it's not too difficult to make yourself understood. The grounds this resort sit on are absolutely beautiful. The fleet of gardeners that maintain this place need to be recognized for their hard and constant work under the supervision of Juan the gardener manager. If ever you need any assistance at all, look for Cely at the customer relation desk. She speaks excellent English and will do all she can to help. Also I must mention our favorite bartenders at the Bavaro lobby bar, Yessica and Isadora!! Fantastic job ladies!! Also a special mention to Diamodos ( I know I've spelled his name wrong, so sorry) at the sports bar. See you next year!!
I'm writing this review whilst still at the resort, I booked this hotel in Punta Cana for my 30th birthday and have come with my boyfriend. When we booked, we upgraded to a Deluxe double room and the room we're in looks nothing like the pictures when we booked so I called reception to ask if our room is a deluxe double and was told it was, the reason I'm dubious is because I'm shocked at how unhelpful, rude, miserable and unpleasant the majority of the hotel staff are here. I've now been at the resort 5 days and so it's now clear the staff are likely to tell you what you want to hear rather than actually bother to help you. We've had constant problems with the T.V in our room, when we reported it the first time, we were told someone would come to the room straight away, they came hours and hours later when my boyfriend and I were fast asleep. The 2nd time we reported it, we again were told someone would come straight away, they came the next day around 5pm. The man who came was unfriendly and impatient, we tried to explain that the problem was intermittent, it would cut out every 20 minutes or so but as he didn't speak English and we can't speak Spanish, he called reception and asked them to translate which was fine, but he gave up after a few minutes and left. Low and behold as soon as he walked off, the problem with the tv happened again so this time we took pictures and on the way back from dinner we showed the pictures to reception. The man at reception seemed irritated and impatient. He told us someone would be with us straight away and said if no one was with us in 10 minutes, to let him know. No one ever showed up, we let reception know and asked they send someone the next day as we were going to sleep, 2 days later, still no one has come. We've now given up. The female staff here are so unfriendly, my boyfriend doesn't normally notice or is bothered by stuff like this but even he has noticed. They are rude and come across as having major attitude problems. Also the rest of the reviews that state you're constantly bothered on the beach by vendors or by people trying to sell time share / jewellery is very accurate. I came here to relax, not be constantly hassled to but something I'm not interested in and then when I politely decline, the seller is visibly annoyed. The beach is beautiful and the food is ok, not great but not terrible. There are plenty of places in the world where there are beautiful beaches and where you're made to feel welcomed and stay in a hotel where the staff aren't annoyed to serve you so in the future I'll be booking one of those hotels and will not be returning to Grand Palladium. I have already shared with my friends and family how terribly unfriendly the hotel staff are. In May of last year, my boyfriend and I went to a hotel in Mexico and the difference between how friendly and helpful the staff were there compared to here is worlds apart. We won't be returning.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (3 per week)
- Unlimited House Wine, Domestic beer and drinks
- Introductory scuba diving lesson
- Daytime tennis
- Daily activities
- Nightly entertainment
- Entrance to Disco
- 504 rooms in 17 two-storey and 3 three-storey buildings
- 2 buffet restaurants
- 5 a la carte restaurants (Asian, Spanish, International, Mexican, and Italian)
- Snack bar
- 4 bars including swim-up pool bar
- Casino nearby
- 1 pool with children's area
- 2 tennis courts
- Gift shop
- Spa treatments (fee)
- Turkish bath
- Massage services (fee)
- Beauty salon
- Free WiFi
- Scuba diving and banana boat rides (fee)
Hotel Rooms include:
- Two 3/4 beds
- Satellite TV
- Mini-fridge (stocked on arrival)
- In-room safe
- Full bathroom
- Balcony and terrace
- Max occupancy 3 persons
For the Kids - Kids Club for ages 3-12, located at Palladium Bavaro. Babysitting services available (fee).
3 Hotels in 1! - Guests staying at the Grand Palladium Palace have access to the facilities at the Grand Palladium Bavaro and the Fiesta Beach.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium PalacePunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avda. Francia s/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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