Grand Palladium Palace
- What's Included
- All Inclusive Features
The Grand Palladium Palace is another resort that makes up the Grand Palladium Strip in Punta Cana. This resort is perfect for both couples and families. Compared to the Bavaro -it's sister resort- it is a bit more luxurious, and offers more options with regards to amenities. The animation team during the day, and the entertainment shows held in the evening are worth checking out. There are plenty of buffet and a la carte food items to choose from. Be advised that this resort does not take reservations, so make sure to visit the restaurant early, as it gets fairly busy. There is a disco in this resort for younger travelers. Great, pleasant and attentive staff.
Location: On Bavaro beach in Punta Cana, 60 minutes from Higuey, 25 minutes from the airport.
The hotel itself is lovely and our room was great - very spacious and well maintained (we were in villa 55 so quite near to the main pool with the pirate ship!). The facilities were vast, several pools which accommodated everyone, variety of food available at the buffet and good choice of al a carte restaurants!We didn't get off to a good start on arrival however, the check in was veeeery slow, especially as the staff were clearly expecting a large influx of people but didn't have the bodies or preparation to manage it effectively so just a bit slow after a long flight! However all the information in the hotel leaflet/booklet we were provided with were wrong (opening times for buffets, locations of food etc.) which we didn't find out until arriving for dinner only to find the buffet bar was actually shut! We assumed this was down to renovation looking at the state of the building but not once were we told this. This meant there was only one buffet bar available on the Palace side of the resort (there are more on the other areas of the resort but a good 15/20 minute walk). None of the timings were correct - we were happy to do our own research with a nice walk round the resort but just a bit odd that the own details provided by the hotel weren't correct.Again, room was spot on. No complaints there - huge bed, TV, free wifi, balcony and all the drinks in the mini fridge were included! Not just the usual bottles of water but coke, fanta, beers etc. which was a nice touch. Lots of pools available - as an advance notice, these do get veeeery loud and busy on the weekends as the locals use the site. We didn't really quite how busy they were until Monday came around and there was no one to be seen! Our favourite was the adult only pool as it was much quieter and had a lovely swim up bar. Couldn't fault the areas here and the bar staff were friendly. Great choice of drinks - try the coco loco for sure!Food was good - the beach buffet bar was great for lunch! Lovely view and the beach was just gorgeous!None of the reception areas were air conditioned which was fine, but if you're getting a bit hot the toilets are always well conditioned!
I am writing to you to let you know that because of our terrible experience with your AMSTAR customer service we will never use your hotel again. On Wednesday October 19th, we had booked an excursion with Gil to the coral reef to scuba dive and swim with sharks etc. We woke up in the morning and called Gil to tell him that there was terrible weather and that it was not safe to go and to see if we can cancel and get a refund. Gil said that he cannot provide us with a refund because the bus was "on it's way already". Then we reached out to the hotel to tell them what happened and they did nothing to help us. What kind of customer service does your company have running there? It's ridiculous that AMSTAR and Grand Palladium palace have NO consideration for their customer's safety and that you value money more than your customers well being. Our excursion was a WASTE of money being that we paid $139 EACH.It was a very unsafe and scary experience to be in the middle of the ocean in the coral reef in the middle of a storm. I hope that you take my review into consideration. When there is a severe storm your AMSTAR company and your hotel should take human's safety into consideration. Safety and customer service should be FIRST PRIORITY over the sake of money.
This resort never lets us down. This resort is constantly renovating and making sure the resort is modern. The food is always better than expected at all the buffets, al la cartes, and snack bars. The rooms are always sparkling clean and smell fresh. The resort is has the best nightly shows and we continue to see them night after night. The dancers and entertainers have passion and put 100% of their heart and soul into all they do. This resort is great for families and couples. All of the staff greatly appreciate serving customers and they all go out of their way to make sure you are 100 % satisfied. The resort is clean and the landscaping is beautiful. The best part of our vacation is the interaction with the animation teams throughout out the resort. I am planning my next vacation for next year and it will be at the Grand Palladium Palace Resort, Punta Cana. Franklin Wately is the best and he always goes out of his way to make sure all his guests have the best vacation possible. Thank you Franklin.
Husband and I Stayed at the Palladium Palace from Oct 10-17, and loved every minute! Cannot wait to return next year (or sooner if possible). We were celebrating our 27th wedding anniversary and were upgraded to a wonderful (spacious, spotless, beautiful) suite in villa 93 - close to pools and beach. Service, food, amenities, entertainment were all great. We enjoyed all of the three Palladium resorts that we had access to and managed to try almost all of the different buffets, ala carte restaurants, pools, lobby bars, etc. We never left the Palladium property, except to walk along the beach in each direction (where we found local shops and saw a bit of local culture) . We easily could have stayed two weeks and never left the property. Enjoyed quiet time on the beach and also enjoyed disco, theater and pool activities - the activity team even did special Zumba class at my request! Enjoyed Latin dancing everyday!
There is a lot I can truthfully say about this holiday and I will say once I'm off the holiday but for now I would like to give this resort a five star rating based on the staff alone they are truly the back bone behind this hotel and are no way near given enough credit for what they do most of then are badly under paid so as much as u don't need to tip them there tip are probably what feeds there because there wages don't cover there rent so please do tip all staff including the entertainment team I would personally like to say thank to jhony bravo who is in the attached photo for being one of the best on this resort truly made the holiday better thanks mate 👍🏻
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dining w/reservations (3 per week)
- Unlimited House Wine, Domestic beer and drinks
- Introductory scuba diving lesson
- Daytime tennis
- Daily activities
- Nightly entertainment
- Entrance to Disco
- 504 rooms in 17 two-storey and 3 three-storey buildings
- 2 buffet restaurants
- 5 a la carte restaurants (Asian, Spanish, International, Mexican, and Italian)
- Snack bar
- 4 bars including swim-up pool bar
- Casino nearby
- 1 pool with children's area
- 2 tennis courts
- Gift shop
- Spa treatments (fee)
- Turkish bath
- Massage services (fee)
- Beauty salon
- Free WiFi
- Scuba diving and banana boat rides (fee)
Hotel Rooms include:
- Two 3/4 beds
- Satellite TV
- Mini-fridge (stocked on arrival)
- In-room safe
- Full bathroom
- Balcony and terrace
- Max occupancy 3 persons
For the Kids - Kids Club for ages 3-12, located at Palladium Bavaro. Babysitting services available (fee).
3 Hotels in 1! - Guests staying at the Grand Palladium Palace have access to the facilities at the Grand Palladium Bavaro and the Fiesta Beach.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium PalacePunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avda. Francia s/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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