Grand Palladium Punta Cana
- What's Included
- All Inclusive Features
The Grand Palladium Punta Cana is another resort that makes up the Grand Palladium Strip in Punta Cana. This is the resort to go to, if you're looking for plenty of food options. There is a plethora of food choices in this resort - it sometimes gets a bit overwhelming. The resort is staffed with incredible staff. There is always someone available to address your needs and concerns. Because this resort is connected with two others, the beach area is very big, making it easy to find loungers. The rooms however, are in need of a huge overhaul. Some of the suites are outdated. However, they are cleaned and re-stocked daily.
We got married here 9 years ago and had an amazing experience with 33 guests. Our wedding coordinator Carolina did and amazing job and I was sad that she left & returned to her hometown of Columbia. Our recent stay was just as amazing and Grand Palladium sure makes you feel like family. Thank you to the team & management for the champagne and fruit basket for our anniversary. I did also love the idea when you welcome guests back and make them feel like GP family, a room upgrade is always enjoyable. The customer service staff and guest relation were fun, outgoing and always a pleasure.
My wife and visited on the 16th of October to 30th of October. This was our first all inclusive holiday and we weren't disappointed. The room was clean and tidy and the maids did a great job every day the mini bar was also restocked daily. We had booked the holiday to celebrate my wife 60th birthday when we arrived there was a happy birthday banner on the door and s bottle of rum and a plate of fruit in the room from the management which made a great start to our holiday. Yes the complex was big but fairly easy to get round after the first couple of days and you'd got your bearings the little train that went round the grounds was also a great way of seeing it all. While there was a fair bit of renovation work going on in no way did it impact on our holiday or in any way cause us a problem. All the staff we came across we're all very polite and tried there best to help you as much as they could if you take a little time to talk to them they will take the time to talk to you and remember their English is probably better than our Spanish. We'd like to say a big thank you to some of the staff who treated us so well during our stay and help make it the holiday that it was ( I hope the management take the time to thank them for the good work they do). Firstly a big thank you to Mary, Maria,Mildred,Carmen and Julieanne who looked after us at the buffet restaurant's breakfast lunch and dinner. Secondly to Gerson and Santa who kept us supplied with drinks at the pool and last but by no means least to Luis our waiter in the lobby bar on an evening. All great people and wonderful staff. Did the Caribbean cruise what a fantastic day out it was . Would recommend this hotel and this holiday to anyone as we had such a brilliant time and we will definitely return sometime in the future. Would like to finish by saying a big thank you to Tom and Val, and Ian and Emma two couples we meet and had such a laugh with while away.
Celebrating our 5 year anniversary. While the resort didn't include as many activities as I'm use to for an "all inclusive" resort, overall we still had a good time. The shows were great, and so were the parties (i.e. the White party and 80's party). I must say that all of "People of Palladium" staff were excellent, many of whom I don't know by name. I did catch the names of a few and want to mention them. Nathalia was a great entertainer and did really well in all of the shows. Indiana was Always the Life of the party, full of energy, character, charisma, and humor. Last but not least, my favorite... Odette, she was a great entertainer when she was part of the shows, she was very friendly and personable to my wife and I; Odette made us feel at home and really helped make our stay at the grand palladium more enjoyable!! Also our concierge Pilar was good with answering our questions and making sure we got our accommodations. T
We had to get our own transportation to the resort as the resort was not helpful in making these arrangements. We than had a misunderstanding on what was owed with points transferred from parent's timeshare. However, Pilar at the Travel Club was very helpful and patient with us. The Travel Club allowed us to eat until we figured out everything to check-in. Initial service was excellent. We were underwhelmed by the junior suite. Not the same room shown on the website. TV only in Spanish and then the tv would not come on the last few days of our stay.What made the trip worth while, were the People of Palladium. They ran daily activities and were very entertaining, from high fiving us, keeping us informed of upcoming activities, dancing. Just really showing us a great time. We made friends with most of the staff from POP. I don't know all the names but to name a few Odette, Edelenia, Indiana and Nathalia. Even their manager was great. I believe his name was Jose or Juan. Odette especially was our favorite.We loved the different options of the restaurants. Sad we couldn't go to the Brazilian restaurant. But understood some were closed for renovation. One hardship was catching a ride from the Travel Club bell boy as originally told we could as a certain type of member. The bell boy would never show and many drivers would turn us away. The train was always available thankful. There was one driver driving the train the night of November 9th. This gentleman would always pick us up in the smaller carts if he saw us. We greatly appreciated him.The shows were awesome as well as all the waiters/waitress throughout the resort. Our housekeeper for most of our days here was awesome too. If I was to come back again I would ask for images of the room and only come to hang out with the individuals from POP, they make the resort. I would give this place 3.5 stars.
This was our second time here. Although a lot was closed due to remodeling nothing changed. Rooms were nice but a.c. is still lacking. The beaches are perfect. Never a dull day on the beach. The resturants that were open always had more than enough food. Although we went when hurricane Irma was expected to hit they still took care of everyone. Care packages to get you thru until the storm passed enough so it was safe to go out. Second time traveling there as a member and second time we were pet down by the travel club. We did say something a few times but our troubles seemed to have fallen on deaf ears. I cannot say i will ever go back cause i wont want to be disappointed for a third time. We never got our travel club member welcome gift. Nor our basket, or even our turn down service. I think our maid only cleaned 2 rooms a day as ours only cleaned our room 3x in a 11 days stay. Mini bar service lacked for us as well but not my mil or our friends that came with us too. Overall they did a wonderful job keeping the resort clean even immediately after the hurricane. If your wondering if you should go I would say do it as you only live once but dont have high expectations. Mediocre yes. HIGH definitely not. I luv the grand palladium but unless they do something about the staff, keeping you informed and keeping up with their members i wont go back even if I get a deal again. Theyd have to comp my next trip including airfare to get me back. Sorry.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dinner, dress code required
- Unlimited domestic drinks
- 24 hour food and beverage service
- Beach volleyball
- Fitness centre
- Daily activities
- Nightly entertainment
- 451 rooms
- 2 buffet restaurants
- 5 A la carte restaurants
- Buffet restaurant
- 4 Bars
- 2 Pools
- 6 Tennis courts
- Casino nearby
- Shopping area
- Fitness centre
- Spa (fee)
- Beauty salon (fee)
- Free WiFi
- Golf nearby
Deluxe Rooms include:
- 1 king or 2 beds
- Full bathroom
- In-room double jacuzzi
- Satellite TV
- Minibar stocked 3 times per week with beer, soft drinks and bottled water
- In-room safe
- Iron and ironing board
- Balcony or terrace
- Max occupancy 4 people
Kids Deal - Kids 3-12 pay a special child's price when sharing with 2 adults.
For the Kids - Kid's Club for ages 4-12.
Stay at 1, Play at 3 Guests staying at the Grand Palladium Punta Cana Resort, receive access to all services and facilities at Grand Palladium Bavaro and Grand Palladium Palace. Shuttle service between the 3 Grand Palladium Hotels is available based 'on demand' and not a set schedule.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avda. Francia s/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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