Grand Palladium Punta Cana
- What's Included
- All Inclusive Features
The Grand Palladium Punta Cana is another resort that makes up the Grand Palladium Strip in Punta Cana. This is the resort to go to, if you're looking for plenty of food options. There is a plethora of food choices in this resort - it sometimes gets a bit overwhelming. The resort is staffed with incredible staff. There is always someone available to address your needs and concerns. Because this resort is connected with two others, the beach area is very big, making it easy to find loungers. The rooms however, are in need of a huge overhaul. Some of the suites are outdated. However, they are cleaned and re-stocked daily.
I enjoyed this resort. It is wide spread and we went during a time after a big rain storm. Fortunately there was no rain during my time there. The restaurants were great. We had lobster one night, Japanese another. The buffet was plentiful with all sorts of options. Due to construction being done at the resort our room was upgraded to the adult side of the resort. It was a bit more peaceful, but since it was a bunch on a girls trip we made our way to the areas where there were people hanging out. When we went to the pool we would turn on our bluetooth speakers and have a party. Some of the other patrons would join us and we had a blast. The "secret pool" became our pool. The rooms were clean and quite a decent size. It felt like luxury. I tried to get a swim up room but there were no more available. I would recommend this resort for anyone all types of travelers. I believe there was something for everyone. My only complaint would be the club. The DJ was terrible and didn't play a good selection of music. It was a great space but he couldn't keep people in because the music wasn't good.
We booked our 14 night holiday with first choice who gave it 5 stars, I'd say it's more like 3.5. The pool that we used had tiles missing from the floor, the 'thatch' on the pool restaurant and walkways looked very old and worn and neededreplacing. We had 2 rooms, 1 in particular had some nasty staining on the floor to the side of the bath. We went to the sports bar on site, there were holes in the floor and the pool table wasn't in the best of shape.We were quite shocked at the weekly pool party which happens mid afternoon on a Saturday and also the foam party which again is mid afternoon on a Monday. Bearing in mind this is meant to be a family resort they had, on each occasion, 3 dancers on the side of the pool or on a podium dancing inappropriately (as if they're in a club dancing for money). We were there with our 2 daughters and we didn't expect to see 'entertainment' of girls bumping and grinding in bikinis.
The hotel is nice but not excellent...the services is average. Maybe the staff should be trained about how to be nice..they seem like they are doing this because they are paid but service is more than that. Food is not good in my opinion but this is what happen when you have such a massive services. The Beach was amazing and also pools and rooms.
When we first arrived I was sadly disappointed with my room, it smelled like mold. I went to the front desk and complained because I have terrible mold allergies. The night manager moved us over to the Punta Cana a Palace suites next door for one night, this started out as a 5 day trip which we lost one day due to flight delays we didn't arrive at the hotel until 11:40 pm. I was highly aggravated, tired and hungry, not a good combination The Dragon lady tends to rear its head. By the next morning we were called to meet with Customer Service personal Mr. Miguel and he turned our whole trip experience around by allowing us to stay at the VIP Royal suites Turquesa our trip became nothing less than super fabulous. We were banded with VIP bands and moved over to the Royal Suites, the creme de la creme experience which includes a gorgeous fully stocked in room at with local and top shelf liquor, 24 hour room service, private butler service. Now we talking vacation mode, we had VIP reservations at any of the al la cart Restaurantes, we had drivers to takes around the grounds we just wave our bands. It was Royal service all the way and I'm not to shallow to say I enjoyed every moment of the pampering. The nightly entertainment at the different hotels which we had access to was fantastic, the private Royal suites members only beach was exclusive and relaxing. The spa services "Amazing" oh did I mention the free 60 min Swedish massage, I was pampered and rejuvenated exactly what that type of vacation was meant to be. The staff were amazing always ready to assist and came to know us quite well during our very short stay. This was exactly what I needed to recover from my very demanding job. The family we're initially hiding their faces when I was complaining to the manager but the were pleasantly surprised at the outcome and efforts of management to turn our experience around.
Hotel is 4 star at best with many of the activities advertised not on offer and some facilities under renovation. The worst part of it are the hustler tour agents in the lobby trying to get your business. Beware of Hotel Extras and Blue. The hotel itself seems to condone the hustling and will do nothing to resolve issues. We were trying to book our free return transfers to the airport but were given the grand run around. After proving all confirmation numbers and email confirming free transfer nothing was done. We are leaving tomorrow and will likely have to book private taxis to get us to the airport. Check out the competition before booking this resort!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- A la carte dinner, dress code required
- Unlimited domestic drinks
- 24 hour food and beverage service
- Beach volleyball
- Fitness centre
- Daily activities
- Nightly entertainment
- 451 rooms
- 2 buffet restaurants
- 5 A la carte restaurants
- Buffet restaurant
- 4 Bars
- 2 Pools
- 6 Tennis courts
- Casino nearby
- Shopping area
- Fitness centre
- Spa (fee)
- Beauty salon (fee)
- Free WiFi
- Golf nearby
Deluxe Rooms include:
- 1 king or 2 beds
- Full bathroom
- In-room double jacuzzi
- Satellite TV
- Minibar stocked 3 times per week with beer, soft drinks and bottled water
- In-room safe
- Iron and ironing board
- Balcony or terrace
- Max occupancy 4 people
Kids Deal - Kids 3-12 pay a special child's price when sharing with 2 adults.
For the Kids - Kid's Club for ages 4-12.
Stay at 1, Play at 3 Guests staying at the Grand Palladium Punta Cana Resort, receive access to all services and facilities at Grand Palladium Bavaro and Grand Palladium Palace. Shuttle service between the 3 Grand Palladium Hotels is available based 'on demand' and not a set schedule.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avda. Francia s/n Playas de Bavaro Higuey, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.