Hard Rock Hotel & Casino Punta Cana
- What's Included
- All Inclusive Features
This resort is quickly becoming a popular choice for travelers to Punta Cana. The Hard Rock Punta Cana is a large resort with over 1700 rooms and 9 pools! It also has a casino, disco, shopping and a ton of dining options. This resort is an excellent choice for couple, families and singles a like. A bit more expensive then some of the other resorts in the area, but well worth it!
For 7 Days I had a great time here in HardRock Hotel. On the last day, my sister and I were at the beach enjoying and having fun with waves but at on each point we started to shift away from our dad and i thought that's fine. A moment later my sister and I were getting pulled away from the shore. We telled for help and a second later a life guard saved us. It was so quick and thanks to him. My sister and I are here now. I would like to thank him and other life guards again.
The resort is beautiful, but really big. You'll need the trams that run (occasionally) to get to the beach, pools, etc. It was a pain in the rear to get anywhere, and the walks were long... Unless you enjoy hiking, you're out of luck. The resort credit is a scam. Everybody writes this, and it's true. If you do decide to get a message, etc., please understand that you can't cancel. You will still be billed! The day after we booked a massage & facials for wife & daughters, we needed to cancel. We were referred to the "Customer relations" group, or whatever they were called. They did nothing more than acted like they were going to do something, called the spa, and then stated that they couldn't cancel anything...No help at all.Also, I had a bad experience at resort's duty-free shop. I purchased a watch that didn't work, and I went back to try to exchange it. I got the deer-in-headlights look from the store employees when I tried to convey my situation. They found a hotel employee who could translate.... We looked at a replacement watch (that also didn't work). I asked for a refund. They pointed to this inconspicuous sign stating that no refunds were allowed.. I asked if I could trade for another watch & pay the difference. No... I was referred to the "Customer relations" group again. I didn't bother, as we were about to leave for the airport. If you're going to the casino, you'll need to take pesos & get one of the member cards (have your ID/passport). Otherwise, you'll have to go back and forth. The cashiers also have a great (sarcasm) attitude. Bottom line - anyone working for tips will go out of their way to be friendly, treat you nice, help you, etc... Anyone else? Forget it. It was my first and last trip to the D.R., and to a Hard Rock resort. For the money we spent on this trip, I expected more. I was ready to go home about two days before we finally left. Shop around before you book here.
We just returned from an amazing family trip. I first need to thank our personal assistants, Carlos and Juan. They made our stay very special!!! They helped make our trip fantastic!! We also have to thank the staff at the member pool and the member beach. They took very good care of us - adding to the fun of our vacation. The entertainment and outdoor parties were so much fun. They had a night foam party that was awesome. Thanks again to the Hard Rock for another amazing vacation!!
We just got home.... I was very happy with the choice we made...The Hotel is great...It is very big... The rooms are beautiful!! The pools are everywhere.... They have a bar or bar setup everywhere.They have lots of food locations... food it not very good except for dinners at Toro,Zen,and Inpenema. The pizza place and room service is also pretty good. The breakfast and lunch time the food is not so good. The service in the restaurant's is subpar... But with that said i loved this place.The pools ..The beach, the rooms and the facility makes it all worth it!!!
Spent a week at the Hard Rock with friends, I have never been to the DR before and the country and people did not disappoint! The Entertainers at the hotel were top notch, entertaining and a great group of people. Sexy Patrick was a stand out! He went above and beyond no matter what venue he was entertaining.. from the pool games, dancing and karaoke, he made sure everyone was having a great time. Every time I saw him, he had a smile on his face. He is a true asset to the entertainment crew at the hotel. If you ever have the opportunity to stay here, make sure you ask for him! He will surely put a smile on your face!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- A la carte lunch and dinner
- 24-hour room service
- Unlimited local and selected international drinks
- Mini-bar (water, soft drinks and beer)
- Liquor dispenser
- Live music
- Daily activities program
- Nightly entertainment
- Selected non-motorized water sports
- 1,791 hotel rooms and suites in several buildings
- 9 a la carte restaurants (American, Italian, Asian, Mexican, Brazilian, Steakhouse, Seafood, Japanese and Gourmet)
- Snack bars
- 7 Bars (including swim-up bar and sports bar)
- Disco (fee)
- 9 Pools and Lazy River
- Spa (fee)
- Beauty salon (fee)
- Gift shops
- Meeting facilities (fee)
- Business centre (fee)
- Wireless Internet
- Laundry and dry-cleaning services (fee)
- 24-hour medical services (fee)
- Xtreme Centre
- Golf (fee)
- Casino (fee)
Superior Deluxe Room includes:
- 1 king-size or 2 double beds
- Bathroom with shower and double whirlpool
- Bathrobes & Slippers
- Hair dryer
- Flat screen TV
- Alarm clock
- Wireless Internet
- In-room safe
- Maximum occupancy 4 persons
Kids Deal - Children 3 and under stay and eat free.
For the Kids - Kids' Club (ages 4 to 12), Video games and Children's pools. Babysitting available for a fee.
Wedding and free honeymoon packages! - Also available. For more details, please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hard Rock Hotel & Casino Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.