Hard Rock Hotel & Casino Punta Cana
- What's Included
- All Inclusive Features
This resort is quickly becoming a popular choice for travelers to Punta Cana. The Hard Rock Punta Cana is a large resort with over 1700 rooms and 9 pools! It also has a casino, disco, shopping and a ton of dining options. This resort is an excellent choice for couple, families and singles a like. A bit more expensive then some of the other resorts in the area, but well worth it!
Second time returning to the Hard Rock and loved it as much as the first. Has everything you need and never leave Resort. Service was great, our butler Samuel took great care of me and my wife. Made the experience one to remember.
My husband and I just returned from our dream vacation to the Hard Rock Hotel in Punta Cana and there aren't enough stars in the universe to describe how much we loved it!!!!We splurged and upgraded to the Rock Royalty level and we truly felt like rock stars. We checked into the VIP lounge and Katherine helped us as we sipped mimosas and admired the art work and photographs of musicians. Katherine was so helpful and fun and she even had a special "honeymoon" cake sent to our room the next day (it wasn't our honeymoon, we were just joking around about how it was a romantic get-away and she winked and said "another honeymoon!"). It was a wonderful way to start our trip.Our concierge was Ulysses and he was also very helpful, although we didn't spend much time with him. We talked to our Butler, Jamil, every day and he was delightful and extremely helpful. He handled all of our excursions (even offsite), booked our spa treatments, made us reservations with special tables each night, sent us champagne, extra club soda, and changed our vodka selection in our room to Tito's instead of Stoli's. He was unbelievably friendly and helpful.The room was absolutely gorgeous. We had a giant King-sized bed with huge, fluffy pillows, a two-person jacuzzi tub in the bedroom, a HUGE bathroom with two sinks and a HUGE shower with two shower heads and controls, and a separate toilet area, which was great. The view from our balcony included a lagoon that was filled with turtles, ducks, and a crane. Our minibar was always stocked with the liquor that we requested (Tito's and Ron Barcelo (dark)), extra club soda, snacks, wine, and champagne. The room was cleaned at least once a day and it was always immaculate. I highly recommend having the bath prepared at least once. They get the bubbles perfectly prepared, make a lovely towel heart sculpture, and then top it off with pink rose petals. So romantic! We enjoyed it on our first day and then had our lovely towel sculpture to admire the rest of the week. All of the restaurants were delicious! Our favorite was Zen, where our hibachi chef, Claude, gave a great dinner show and the food was perfection. Toro was also fantastic. I had the salmon and it truly melted in my mouth. We also really enjoyed the Ipanema Brazilian style steakhouse and Isla was great for breakfast, lunch, and dinner. The Pizzeta pizzeria is also a must. We went there 3 times and it was delicious every time. We ordered the 24-hour room service several times and it was always fast (about 30 minutes), hot, and delectable. They also grilled hamburgers and hotdogs at several pools and the beach, so we never went hungry! The pools were all beautiful and we took full advantage of the swim up bars and the service from our favorite pool waitress, Anna. The beach was GORGEOUS and I highly recommend reserving a bali bed for the day ($200 of your limitless credits). You really feel like a super star lounging in the beautiful bed sipping champagne and watching the waves. Our waitress there was also amazing, even bringing us burgers at one point.We used most of our limitless credits at the Spa. They're spa was the largest and most luxurious one that I have ever been to. On Monday we did our complimentary couples massage that comes with the Rock Royalty package. We went an hour early (per Jamil's suggestion), to take advantage of the services that are in the spa, like the giant hydrotherapy pool with massive jets and waterfalls. That is the only uni-sex area of the spa, the rest is separated into women's and men's facilities. On Wednesday we splurged for the "Ed Sheeran, Love, Love, Love" package which was a 3 hour couples treatment that was conducted in a gorgeous room that contained a two-person jacuzzi tub, a shower, a sauna, two lounge chairs, two massage tables, a private bath, and sink. The treatment included time in the sauna and tub (with champagne), followed by a chocolate body wrap, shower, ~1 hour relaxation massage, anti-aging facial, and then a little snack of flavored water, chocolate mousse, fruit, nuts, and raisins. It was FANTASTIC!!!!!! We were able to use our limitless credits on that, which cost $1390. You have to pay a 20% service fee on everything you use your credits for (it's a tax), but that wasn't much for a 3-hour couples treatment and it was completely worth it!There is a great theater there that has shows every night. We saw the Magic Show, the end of the Circus Show, and the Michael Jackson show. All of them were high quality and extremely entertaining.The casino was smaller than I was expecting, since it's the largest in the DR. It was a little smokey, but I never felt like my clothes or hair smelled after being in there. You have to pay for your drinks in the casino, but if you're playing (or in my case, if your husband is playing), the drinks are free. My husband won $200 one night playing blackjack, so that was great! However, the dealers there are not at all as fun or friendly as we're used to in the States. In fact, they never smiled or talked at all, which made playing pretty boring. We went to the Oro Nightclub one night and had a blast! We got to go in free since we were Rock Royalty, but we had to pay for premium drinks (well liquor was still free). They had dancers dressed like crazy angels dancing onstage and an amazing DJ that had a lot of people on their feet (including us!). It felt like a real club experience, not just a small resort club. We spent a lot of time at the Sun Bar listening to brave souls perform Karaoke and a small amount of time at the Moon Bar, which was gorgeous.We loved the Hard Rock feel - the art work and fabulous musical quotes and costumes from artists and the constant great music playing EVERYWHERE! There was a live band in the lobby area every night and they were always incredibly talented. I also loved that the iPod docking station in our room had fantastic speakers, so we could rock out to our own playlist in our room. The majority of the people working at the hotel were extremely friendly and fun. We loved Jenifer in the Group Lobby, she always had a smile and something funny to say to us. We did one offsite excursion and we were the first to be picked up and the last to be dropped off. This allowed us to see the lobbies and front grounds of several other resorts. We DEFINITELY felt like the Hard Rock was the most glamorous and best maintained property that we saw. Overall, this was truly a wonderful vacation and we're already talking about going back next year!!!!
His this was our second time to the Hard Rock. We had 9 people on the trip ages 9 to 70 years old. There is something for everyone to do. The staff is super friendly! Our experience at the spa was awesome and highly recommended. Everyone from our maid service to the door man Henry made us feel very welcome.
Having never been to the Dominican Republic, we were looking forward to our week at the Hard Rock. We were greeted on our arrival and taken to check in where everything went smoothly. Our room was awesome and the staff could not have been more accommodating the entire week. (The only pitfall with our corner room was that the balcony had no roof, not so good when it rains) We were joined shortly thereafter by Altagracia who would make sure our week was worry free. She booked our spa treatments (fabulous!!), an excursion off the resort and dinner reservations every night. That alone saved much time and stress. She checked in with us daily to see if we needed anything, answered any questions regarding the resort or the country and was there when we checked out (after having ensured our transportation back to the airport was in order) She certainly made our week hassle free and was a delight to see everyday!! We spent most of the week relaxing at the member’s pool, which was quieter than the others. Esmera and a wonderful staff ensured we were taken care of while we were there. Towels/beverages/snacks/bug spray (thank you Ricardo) whatever you needed, all you had to do was ask. Esmera also helped us with our Spanish and told us a little about the DR culture. We learned more from Sonia and Ricardo who both took the time to answer our questions. We took the Dominican Country excursion wanting to see a little of the country we were visiting. We enjoyed it and found it quite informative. The food was wonderful and we made it to most of the restaurants. The resort is large and has golf cart transportation running constantly, however we enjoyed walking everywhere. A little exercise to wear off the extra calories! It was an awesome vacation - great food, great service and we will definitely be back!!!
What a great experience we are having! Service is wonderful and the property is simply beautiful. Eric is a great addition to the guest service team. He is welcoming, a pleasure to have a conversation with and had knowledge of the resort. nuris is also a great server. She has been on top of getting drinks quickly. I definitely recommend this resort to anyone who is looking for a five star vacation.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- A la carte lunch and dinner
- 24-hour room service
- Unlimited local and selected international drinks
- Mini-bar (water, soft drinks and beer)
- Liquor dispenser
- Live music
- Daily activities program
- Nightly entertainment
- Selected non-motorized water sports
- 1,791 hotel rooms and suites in several buildings
- 9 a la carte restaurants (American, Italian, Asian, Mexican, Brazilian, Steakhouse, Seafood, Japanese and Gourmet)
- Snack bars
- 7 Bars (including swim-up bar and sports bar)
- Disco (fee)
- 9 Pools and Lazy River
- Spa (fee)
- Beauty salon (fee)
- Gift shops
- Meeting facilities (fee)
- Business centre (fee)
- Wireless Internet
- Laundry and dry-cleaning services (fee)
- 24-hour medical services (fee)
- Xtreme Centre
- Golf (fee)
- Casino (fee)
Superior Deluxe Room includes:
- 1 king-size or 2 double beds
- Bathroom with shower and double whirlpool
- Bathrobes & Slippers
- Hair dryer
- Flat screen TV
- Alarm clock
- Wireless Internet
- In-room safe
- Maximum occupancy 4 persons
Kids Deal - Children 3 and under stay and eat free.
For the Kids - Kids' Club (ages 4 to 12), Video games and Children's pools. Babysitting available for a fee.
Wedding and free honeymoon packages! - Also available. For more details, please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hard Rock Hotel & Casino Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Blvd. Turistico del Este, km 28 #74, Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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