- What's Included
- All Inclusive Features
The Iberostar Bavaro is one part of the Iberostar Suites that are found in the Punta Cana Resort Strip. Much like other resorts found elsewhere, the Iberostar Bavaro maintains the same reputation in luxury and top-notch resort experience. This is a great resort for families and couples. There is a great balance between buffet and a la carte restaurants (the choices are not overwhelming). There are plenty of beach activities to partake in. However, make sure to either book these activities ahead or book equipment ahead of time. An amazing pool area. The pool area is big enough that there is never a shortage of loungers. There is also a separate pool specifically for kids.
To start off I have visited 2 other Iberostars in the past (Jamaica and Mexico)...stayed in the Suites as well at those resorts, so I felt pretty good about the quality and service, etc. at these hotels. Also, like most other reviewers I spent a lot of time researching and reading up on others experiences at this hotel. I am not an extremely picky person, however I was very surprised at this hotel.Pros: - staff at restaurants go out of their way to please you (Mariel at breakfast...wonderful help) - Dressel Divers provided us with a great snorkel trip - enjoyed most ala carte restaurants (service at Steakhouse very bad though)...favorites were Japanese, Jambalaya, Italian, French - lobby bar had best drinks and made good smoothies for kids (Daniel was the best!!!) - beach chairs were available mostly - good wifi Cons: - A/C went out in a large part of hotel all day and no one seemed to care too much or even say I'm sorry for the inconvenience....floors in room completely wet from condensation....I understand things happen but it goes a long way with people if you act like you care - Pool is incredibly murky and dirty - Beach is unfortunately filled with seaweed (not their fault)..they do try their best to clean it but we preferred Mexico beaches as this was rougher water....maybe Caribbean side of island is calmer - Rooms definitely need an update and more lighting...very dark...asked for 3 days to have a light bulb replaced in hallway....finally it was done - Room Service only comes if you call 2-3 times to remind them - Every person traveling with us (8 people) had stomach issues at some point in our trip....we even brushed our teeth with bottled water...not sure about that one - Room we had (1032) was along their golf cart highway....better watch out for those....can hardly use that walkway outside of room - bagged trash outside of villas is not a great lookAll in all it was nowhere near what we were hoping for in an Iberostar hotel and what we had to compare it to...definitely not an upgraded hotel. We booked many excursions (Hispaniola snorkeling tour, Saona Island day trip, Dressell Divers snorkeling tour) and had a good trip....those were all fun and I would recommend. Sorry for the lengthy review but I myself found them helpful ;)
We decided to splurge for once. Researched for MONTHS. Only looked at 5 star resorts and then sorted by guest reviews. Finally rounded it down and chose Bavaro Suites.We only got here yesterday and I feel compelled to write this review!!Checkin took FOREVER and we were repeatedly approached about "important information" (timeshare!) I paid extra to upgrade our room, but had to wait till it was ready. When they gave me the keys the room was in a different location that the upgraded room they pitched me.The room has zero beach feel to it. Dark and blah. Biggest complaint is NO DRESSER! We have suitcases everywhere. Bathroom looked nice at first but no hot water and shower door doesn't close properly.AC stopped working last night and we had to wait and complain a few times before anyone came.Soda is nasty.Beach disappointed me. A ton of seaweed, not crystal clear, and too rough for my son.We were shocked when we realized the pools close at SEVEN! I was ticked bc I didn't read one thing about this anywhere and wouldn't have booked if I'd known. We love nighttime dips!They leave garbage and laundry bags along all walkways all day--not 5 star stuff.And the worst, our first night here after eating a tiny piece of salmon, my 10yo daughter was (and still is) in pain, violently ill, throwing up.I am beyond upset that this was our "splurge". I won't even consider the DR in the future.
We had an ocean front room and loved the view. The room was always very clean; housekeeping did an excellent job. There was a gap in the shower door, so it never closed completely and a little bit of water always ended up on the floor. Our A/C worked, but my parent's room did not. They had to call the front desk two different days to finally get it fixed properly. The food was just ok. Of the specialty restaurants, the Japanese steakhouse was the best. The buffet was mediocre and the nacho cheese at lunch was always cold. The grill was the best food midday as well as the paella served on the beach. The shows were very cheesy and very little English, so it was hard to understand. All of the staff spoke very little English, so it was difficult to communicate what you wanted. Like at the bar I asked for a Moscow mule and was served moscato. Then I asked for vodka with ginger beer, I got sprite. I asked the front desk and the concierge about the activities at the resort like archery and kayaking and they had no idea what I was talking about. They tried to get be to talk to someone else about an excursion. We finally found the activity list at the towel exchange and it was in German. I had to ask for it in English and finally received it. There is a golf course located between the resort and the main road, so you can't really enjoy the local food/scene because it is too far to walk. You really need to get a taxi in order to leave the resort.
We were here for our daughter's wedding which was great but the accommodations and service were ok, not great. The food was excellent, especially the restaurants on the properties which we made reservations for and were included in the all-inclusive price. What could have been improved is the service for restoring the bottled water in the room (we called 4 times one day and offered to pick it up ourselves), extermination for cockroaches (we killed five), path lighting at night for safety and the mildewy smell in the room.
We were really disappointed in our stay. When we go on a beach vacation, we would like to enjoy the beach. There was seaweed everywhere (see attached pics). It feels like critters are touching you in the water, it's just seaweed (hopefully), but still it's a creepy feeling. Even just strolling on the beach your are walking through seaweed. I know there is probably nothing that can be done about this, it was just a big let down and made going to the beach not enjoyable. We walked the coastline for 30 minutes and every nearby resort had same issue. So that was my biggest disappointment.Minibar- was my husband biggest let down. Are those not refilled daily? We asked for ours to be refilled 2x and it got refilled once the whole week. We finally gave up and just started buying our own water bottles from the gift shop after my husband got sick after becoming severely dehydrated.The third biggest issue we had was just constantly trying to be sold something. From the sales pitch when you first check in after being up and flying in since 3am, just let us relax, then you want us to come to a "welcome breakfast" at 8am the next morning! Luckily some other reviews had warned me that this was a sales pitch and I politely declined several times. Then there are people walking up and down the beach trying to sell you things or pulling you into their shops. It wasn't this bad in other places I've been- Cabo, Cancun, Cozumel, etc. (Carlos #3 shack down by the beach was nice),where you were approached occasionally, but here it would happen several times daily. They also don't price anything so be prepared to barter, and then have to deal with their disapproving faces when you don't want to spend $60 wait $20 on a bracelet. There are several other things, but it would take way too long to list them all, so I will try to just briefly touch on them. Gnats in the hotel room, not enough towels, standard definition TV that does not face the bed... they require reservations for every restaurant except the buffets but then when you walk by them they are 2/3 empty. I've never been at an all inclusive where the majority of restaurants requires reservations that you have to make at the front desk and only between certain times and probably so they can try to sell you something. Everything was crowded the buffet, the beach, the gym,etc. You are also constantly trying to dodge hotel golf carts that drive down the sidewalks. The dress code is also strictly enforced when eating at buffet, we missed lunch one day because my husband was asked to leave since he did not have a shirt on, we went to room to get shirt but the cleaning lady was cleaning at 2:15, so we missed lunch that day and did not feel like eating the same stuff at the snack bar for the 5th time. I could literally tell you more stories of issues we had. Oh, one of my favorites is when we had asked for the mini bar to be refilled and someone knocked on our door at 8:45pm and we were so excited that our minibar was finally going to get refilled(it's just a few bottles of soda,water, and beer, no food,but we're easily amused), but no ...the staff at the door wanted to come inside our hotel room to see our TV, not exactly sure what the point of that was, but my husband and I found it amusing that instead of the minbar being refilled like we had to ask for for the second time, instead we get someone knocking on our door at bedtime wanting to randomly look at our Tv. It was odd . We have had several friends rave about Ibeostar resorts so maybe our expectations were too high, but we don't plan on staying at one of their resorts again after this experience.Let me mentions some good things in case you have already booked and can't cancel. The gym was the highlight of the trip. I crossfit and my husband strength trains and this gym had everything we needed to get a good workout in, even though it all was crammed into a small space. We also enjoyed kayaking on the ocean when there were kayaks available and when the waves weren't too rough. We saw one girl having to drag her kayak back on the beach because it was too hard for her to row against the wind. The buffet in front is better than one by pool and we enjoyed sitting and watching the birds and flamingos. Side note if you are bringing kids: lots of thong bikinis and topless sunbathers at the beach, I know that may be a concern for some.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Food and beverage service 24 hours
- A la carte dining w/reservations
- 24 hours Unlimited International brands, Domestic beer and House Wine
- Room service from 11am-11pm
- In-room mini-bar stocked w/water, soft drinks and beer only
- Christmas and New Year's Gala Dinners
- Lounge chair and towels (pool/beach)
- Non-motorized watersports 1 hour/person/day, reservations required:
- Boogie boards
- Introductory scuba diving lesson
- Daytime tennis (1 hour/day)
- Aerobics and Water aerobics
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- Entrance to Disco and Sports bar, drinks included
- 588 rooms in 74 two-storey buildings
- 1 buffet restaurant
- 4 a la carte restaurants including: Steakhouse, Japanese, International, and Mediterranean
- Snack bars
- Ice cream parlour
- 6 bars including Beach bar, Pool bar and Swim-up bar
- 1 huge free-form pool
- 3 (lit) tennis courts
- Gift shop
- Fitness centre
- Spa with sauna, turkish bath, body treatments and massages (fee)
- Beauty salon (fee)
- Car rental
- Dive shop on-site
- 18-hole golf course 20 minutes away
- Medical services (fee)
- Free WiFi internet
Junior Suites include:
- 1 king bed or two 3/4 beds
- Ceiling fan
- Living area
- Day bed
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 4 up to 3 adults
Kids Deals - First kid 2-12 stays and eats free when sharing room and existing beds with 2 adults. Second kid pays special kid's rate. Max 2 kids. This offer is not applicable for children sharing room with only one paying adult.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground and kids' pool. Babysitting services available ($).
Exchange Privileges! - Guests of this hotel can also enjoy all the facilities and services of the Iberostar Punta Cana and the Iberostar Dominicana.
2 in 1 stay! - Combine a 7-night stay at this hotel with a 7-night stay at Iberostar Hacienda Dominicus in Bayahibe. Please inquire for prices.
Honeymooners - Receive a fruit basket and a bottle of rum. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Also available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.