Iberostar Grand Hotel Bavaro
- What's Included
- All Inclusive Features
Our OpinionThe Iberostar Grand Hotel Bavaro is a part of the other Iberostar Suites found in the Punta Cana Resort. This a resort that is definitely more suited for adult travelers and couples. This resort is notable for their outstanding staff. It can be guaranteed that all of your concerns and needs will be acknowledged by one of their attentive staff members. The rooms are modern and well-maintained. Make sure that you request an oceanview room if you can, as the view is spectacular. Plenty of room at the beach for lounging. Great buffet items to choose from. However, the a la carte items can be a bit of a hit or miss, depending on where you go. With the sheer size and this resort suited for an older clientele, it does have a tendency to get a bit quiet at times. This is definitely a destination to relax rather than party. If you're looking for a resort that is elegant, serene, and classic, this is the place to stay.
I highly recommend the Iberostar Grand Hotel Bavaro. An Iberostar Grand brand is pure luxury. This resort employs professional, courtesy, and caring staff. I have stayed at several Iberostar Grand's and I have found them all to be the perfect adult only environment. The resort is not overcrowded, it is very well kept and the entertainment is wonderful. You have excellent dining options no matter your dining taste. I must say my butler Dawel was the best. He was very professional and very willing to assist in any matter. Louis in the wedding department is also the best. I would recommend if you need an expert for your future wedding or honeymoon this is the resort.
This was the best vacation we have had in many years. The hotel was beautiful. The service was awesome. The restaurants and food were first rate The entertainment was fabulous and activities provided were great. The staff was very attentive and always looking to help you in any way.. These are the friendliest people I have had the pleasure to be around. What a fabulous vacation![[ Our butlers Simon and Alessandro. Were terrific and made us feel special the entire week. Thank you to all for a special wee
We had the best time!! Thanks to Alejandro for being the best butler!! We can't wait to come back!!! It's the best place for a wedding! All inclusive is the way to go!!! Food is amazing and staff are all so nice!!!
I did quite a bit of research on properties online and read several reviews from this site before selecting a place to stay, T.A was really helpful in making our final decision. I have been to the D.R 2x before 10 yrs ago and this was the first time for my husband. Overall I'd say the property is really nice the facilities are worth the money, I would return. They have everything onsite you could possibly want and there is really no need to leave but the food is really lacking. That being said, lets start with check in. Check In: Went to the check in desk the guy was super helpful with helping us pick out our room. We had booked an ocean view room which wasn't really a view of the ocean at all it was a view of the pool, but it was a nice room location because it wasn't too far from the elevator at the end of the building. After he checked us in he walked us over to the Concierge lady who was very friendly up until the point where we denied her time share script...then was a little salty and done with us we were free to go to our room. We had prepaid transport home and she said the Butlers would take care of our arrangements home...well they forgot and we were left scrambling the morning of departure to get our pre paid ride back to the airport. Make sure you get this lined up at least a few days in advance due to the language barrier and miscommunication factor. Room Check In/Butlers: Upon check in a few minutes later a "butler" will knock at your door and give you a tour of the room and tell you where everything is. He is also supposed to make your reservations for you according to the concierge but will act like you are trying to book a dinner out in NYC on New Years Eve. Our Butler was a Ghost I tipped him at this point and then we didn't see him again all day, certainly wasn't very helpful. He was supposed to arrange our ride home and dropped the ball, I really felt like the "butler" service is a marketing ploy as we don't need much but as much as the service was hyped i was looking forward to it. It took us 24hrs and 3 different "butlers" to get extra waters to our room. These guys wear headsets and I have no idea who they are talking to because it didn't seem like anything got done but they felt important. The number he left us to call went to concierge and not a butler who wouldn't relay the information to the "butlers" like simple things for water, towels etc. All in all don't expect much from these guys and you will be fine, i think they just say yes they can do things because they don't want to disappoint you or don't understand. Room: The room was awesome, the building was awesome. They have red carpet down the halls reminded me a bit of the Wynn property in Las Vegas. Good space, comfortable beds, housekeeping was attentive-all good! Heres a tip though, the wall says "5.0" digitally you can adjust the A/C temperature but i don't suggest it, leave it here otherwise i found if you scaled the temp back it would make everything more humid and wet such as the sheets etc. Beach/Pool: The pool is huge and good we spent a whole day there the activities people come by all day and let you know of things to do. The "Star Friends" were great hosts except for the archer guy who had the crowd chanting "Chupa" at my husband which we found inappropriate and offensive. The beach is beautiful, white soft sand and green water safe for swimming. There was a storm so there was some seaweed but the clean up crew keeps the beach looking good. Next door was the Bavaro property and there was a significant difference in the beach ground maintenance at the Grand vs next door. No issues here, people do get out early and put the towel reserves on chairs. We went out at 7am and the front row beach spots were gone already. Food/Restaurants. Ok so I don't know what the problem is here. The property is so nice. They have access to great ingredients, food and equipment but it is not that good. They have a lot of selection but a lot of it is lacking flavor...my biggest complaint is it was usually undercooked. The buffet is huge they literally have everything but watch out for the temperature control a lot of stuff has been sitting out or was not chilled enough. I had the lobster 2x and both times it was undercooked couldn't eat it. I stuck to the pizza and burgers etc from the bar beside they pool for lunch. I thought they had the best food because of the chargrill vs the flat skillet type grill they use inside. We ate on the property only and we both got sick for 1 night on day 3, it passed overnight but not sure if it was from the water in the restaurant or something we ate.Surf n Turf Restaurant: Had the Seafood Platter for an appetizer and we had some shrimp that was warm and smelled fishy. I ordered the Surf n Turf for dinner and it was perfect probably the best meal i had there the entire time. My husband had a rib eye and it was a bad cut and overcooked. Despite the appetizer this was the best restaurant out of the ones we ate at. Italian Restaurant. Average, the deserts are really good. French Restaurant. Skip it, there is nothing french about it. Again the deserts were really good. They do chocolate desserts really well. Would fair well bringing in an advisor for the themed restaurants. "Wine List" -Carta de Vinos remember this phrase and use it. There are several bottles of wine and champagne that are included in the all inclusive but if you don't ask for it they will ask if you want red or white wine and will miss out on the fresh bottle service. Final on the food, they should stick to Caribbean faire or bring in advisors on intended international cuisine. For instance one of my steaks was served with gravy and nacho cheese, not sure what they were going for here other then the color but it was an odd thing to do an otherwise great steak. Hamlet: Wanted to give him a shout out because he is the hardest working guy on the property. Hamlet is one of the drink servers and he is the best employee we encountered at Iberostar. He deserves a raise... all day in the heat no matter where you are beach, pool etc he will find you and make sure you are taken care of. Look for him and you will be glad you did. Thank you Hamlet!!! Hope this review has a hint of help in it for you, pack light you are in your swimsuit most of the day and look for a 50-70+ spf. By the pool towel check in there is a basket of sunscreen and tanning oils you can use if you forget yours in the room. If you have any questions feel free to message me and I will answer them as best I can. All in all I would return to this property it was quiet and adults only as they say they do a good job of escorting kids and non guests off back to the beach area if they come up. The food is lacking but you can navigate around it. Hopefully the food improves and we get a different butler next time. Lastly if you are a cigar smoker the cigar sommelier was excellent and made some great choices for us. Have a great trip, don't forget some singles for tipping it is not expected but is expected if you know what I mean.
We spent 7 wonderful nights and are still in awe of the great time we had. The resort was amazing clean beautiful and never felt crowded. The service was over the top they go over and above to meet your every need. The food was all very good our favorite was the surf and turf melt in your mouth steak!! Loved relaxing on the beach and Carlos did such a great job waiting on us I actually saw him in a jog keeping up with everyone's orders!!! He kept us with cold buckets of ice so we always had cool drinks. The star staff made our days and nights we enjoyed our time with Starling and were very impressed by his knowledge of English and his drive. I am sure he will excel in the business as he is very knowledgeable and such a joy to talk with he really made us feel like family and we became fast friends. Miguel also spent lots of time with us and we will miss them both!!! Without s doubt this was the best trip we have taken and would love to return again !!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Christmas and New Year's Gala Dinners
- All drinks (Premium brands, International beer, House Wine, 24 hours)
- Tai chi
- Introductory scuba diving lesson
- Evening entertainment
- 274 rooms in buildings
- 1 buffet restaurant and 4 a la carte restaurants (International, Japanese, Steak House, Italian)
- 5 bars including: Swim up bar, Pool bar, Beach bar
- 2 outdoor pools
- Fitness facilities
- Scuba diving centre (fee)
- Beauty salon (fee)
- Spa (fee)
- Free WiFi internet
- Casino nearby (fee)
- 1 king or 2 twin beds
- Concierge service
- Satellite TV
- CD & DVD player
- In-room safe (fee)
- Full bathroom with Jacuzzi tub
- Hair dryer
- Bathrobes with slippers
- Balcony or Patio
- Room service (24 hours)
- Max occupancy 2
Stay at 1, Play at 2 - Guests at this hotel can also enjoy the restaurants and bars at the neighboring Iberostar Bavaro (reservations required for the restaurants).
Honeymoon Bonus - Bottle of champagne, Breakfast in bed the first morning after arrival, Iberostar gift, Romantic dinner in the speciality restaurant, Late check out without charge (on request and subject to availability), Free massage for both. Must be requested at time of booking. Proof of marriage required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Grand Hotel BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Arena Gorda Playa Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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