Iberostar Grand Hotel Bavaro
- What's Included
- All Inclusive Features
Our OpinionThe Iberostar Grand Hotel Bavaro is a part of the other Iberostar Suites found in the Punta Cana Resort. This a resort that is definitely more suited for adult travelers and couples. This resort is notable for their outstanding staff. It can be guaranteed that all of your concerns and needs will be acknowledged by one of their attentive staff members. The rooms are modern and well-maintained. Make sure that you request an oceanview room if you can, as the view is spectacular. Plenty of room at the beach for lounging. Great buffet items to choose from. However, the a la carte items can be a bit of a hit or miss, depending on where you go. With the sheer size and this resort suited for an older clientele, it does have a tendency to get a bit quiet at times. This is definitely a destination to relax rather than party. If you're looking for a resort that is elegant, serene, and classic, this is the place to stay.
Hayley, our pal at Beach Bum Vacations was right on the money when she recommended the Iberostar Grand Bavaro for its outstanding beach and great restaurants. We were booked into a beach front suite and our second-floor balcony view was perfect to see the ocean breaking a few hundred yards out from the beach and the green parrots flying between fronds in the very tall palm trees. According to the front desk, our beach front suite #7122 was one of only 12 of that type.The beach front was always kept clear of seaweed and debris; something that is not always found in the Caribbean. Guest were not accosted by roaming sellers of trinkets and hair beads.The very large grounds were meticulously manicured; even the areas of decorative pools were routinely suction vacuumed to remove leaves and debris. I thought the use of orchids around the property and even in the water was a nice decorative touch. The flamingos on their own island and the Koi fish in some pools were interesting to see.We liked the Italian restaurant the best. The lasagna was terrific. Surf and Turf, Japanese and gourmet locations rounded out the specialty dining. Be sure to have your travel agent advance book the speciality locations pre-arrival as they are more intimate. An excellent buffet type restaurant was available for breakfast and dinner. Lunch was also available from a very nice beach view buffet that featured a wide variety of items from King Crab legs to burgers from the grill. Salad offerings were varied and excellent. If you happen to be a “foodie” (and we fall sort of into that category), this is a good place to be. Great food, beautifully presented by friendly staff in an environment of beauty with room between tables for private conversation. What more could one ask for?The deserts were the best!We really liked the very friendly and helpful staff in the various dining rooms. We were especially impressed by Dining Room Supervisor, Felina Acevedo who remembered us and greeted us by name when we visited restaurants she supervised. With so many guests in the hotel, it was a real feat for her to address us by name when we visited a restaurant she was supervising. On balance, the dining room staff appeared to be the most familiar with English and certainly were the most outgoing.There was some after dinner entertainment in the main bar which featured one talented female soloist who appeared every other night.There were fun and games to be had around the pools and near the beach. Several young athletic folks energetically recruited guests for games, dancing, archery and volleyball. My wife liked the spinning (cycling exercise) conducted in a pool as well as the water aerobics conducted by the staff.We were disappointed by the so-called butler service offered by the hotel. Shortly after we were shown to our room, a young man appeared, identified himself (Melvin) and said he would be our butler for the duration of our stay. Since the tap water in the resort is not potable, we asked that we be well supplied with bottled water and ice; particularly at 5PM when we ordinarily have a pre-dinner cocktail. Melvin, said that would not be a problem. That was the last time we saw him. For the next several days as we would make our request, be told “OK” and then would have to call for service. NO ONE WOULD TELL US WHERE WE COULD GET OUR OWN ICE! Different butlers would show up; take our bucket and reappear with ice. Each would dutifully note our requests for bottled water and ice and the requests apparently found their way to the void. Finally, on our last full day my wife cornered the person who refilled the mini bar and somehow persuaded him to show us where to find ice for our drinks. After that all was well and we would sneak like thieves into the ice room, grab our supplies and avoid discovery on the way back to the room. What fun!Replenishing the room with such things as clean glasses and silverware was also spotty at times. Staff were always happy to provide the missed items; however, we had to ask.As we ordinarily don’t party after 10PM, the time of the start of the main entertainment, we brought a movie CD with us. It took 3 days to acquire the means to play the movie as no one seemed to understand that cables had to be found to attach the room’s CD player to the television. Then a remote control was needed to function the equipment. When the CD unit was finally put into service, we were told that we would need to re-wire the cable unit for normal television viewing. Luckily, I have wired up enough audio/video equipment that I was able to find the right connection points for the red, white and yellow wires. Some guests might have been confused by the exercise.Finding a shady spot near the pools or beach was like it has been at some resorts around the Caribbean. The early bird gets the shade at the Iberostar. Since skin cancer runs in my family, I like many others, set my alarm for daybreak and joined the parade of other experienced husbands seeking a place for a shady respite from the blazing sun. I guess we have been spoiled by stays at other all-inclusive resorts featuring butler service and our expectations were too high. We recalled the halcyon days at another all-inclusive resort where without any request, the butler service re-filled ice and water morning, afternoon and evening without continued requests. They would set up a shady spot in the same place each day and included water, beer and a snack at the spot. They would reappear at lunch time to take an order if appropriate and often would walk my wife and me to dinner. So, there are butlers and Butlers at all-inclusive resorts.While it was not a big deal for us, we noticed that while HD-TV had made it to the front desk of the hotel, it had not arrived at the individual rooms.Finally – basic country info.If one wants to travel to the D/R, basic Spanish would be a huge help. We made out OK as we paid attention or asked what items were called in Spanish and worked from there. English -> Spanish look-up on our smart phones worked also.The D/R takes flight security seriously. Good for them I say. However, you have never really lived until you are randomly singled out by the government for “extra security scrutiny”. Not having enough Spanish to inquire exactly what was happening and watching a functionary disappear with your passport, is a REALLY TO BE MISSED EXPERIENCE. It worked out as since I am retired from law enforcement, I know the smart thing is to go along with the program and not resist. Again, knowing more Spanish than Que Pasa? would have been helpful in the encounter with the very stern faced D/R Security folks.Not sure we will return to this property. We’re sort of like the surfer looking for the perfect wave.
This resort is by far the best all inclusive we have experienced. The grounds are beautiful and well maintained. The food is worthy of a 5 Star rated restaurant in every venue. The service was superb, we especially appreciated our butler Reynaldo he could not have done more to make our stay special. We did not spend much time in the other Ibeorstar resorts located adjacent they were no where near as nice not to mention they were very crowded ( lots of children also) Highly recommended.
We chose to return to Punta Cana after a not so pleasant trip a few years back at a different hotel. This time I took the time and research and found the the Iberostar Grand Hotel is the place to be. Once we arrived we were greeted with smiles and a refreshing towel. Check in was smooth room was ready. 3rd floor center of the hotel. Room was clean with a fresh smelling fragrance which was smelled throughout the hotel. We planned our Dinner reservation a week in advance though e mailing the hotel. I recommend to do this because some people were not able to get dinner reservations for a time that was convenient to them. The dinners were wonderful The staff could not of been any better. Even at the buffet. You have a staff that will wait on you on hand and foot. The resort is beautiful beaches are kept clean all day long. We had no trouble getting a spot. The ones that are close to the beach go first. You will need to get there by 7am or so for the front row. I got 2nd row around 730ish found some nice ones. The pool is the same the hot spots are by the pool bar but again plenty of other spots further away. We didn't get bothered by people selling anything.Bugs didn't get see many it was always a nice breeze of the water. The staff is wonderful Our Butler Jose was very helpful on anything we wanted. Julio was also pleasant to work with at the front desk. On tips I would say bring plenty of ones to give here and there. The butler maybe a five or a ten. The cleaning staff a few bucks for each night we stayed. They are by no means looking for a tip and the ones we didn't tip were just as friendly. We did almost change this trip to Aruba in the last minute but didn't and we will definitely go back to this hotel again in the future. Enjoy
Beautiful grounds and the service was great. My husband and I were traveling without our young kids and thought adults only was the way to go to be around other young couples. The resort was full of much older couples (60+) rather than 40+. They had a show each night which was nice but after 11pm there was not much to do. 5 restaurants to choose from with decent food for an all inclusive. Breakfast buffet was awesome but the lunch buffet left more to be desired. Overall nice visit.
This was our 4th visit to the Grand and we love the resort, people, food and service. It was so nice to see our past friends from the Grand and catch-up on the past year. Those excellent people included Tomas (main bar), Willy (luggage), Antonio (mater de), Sylvester (bartender) Manuel (drinks on the beach) and finally Ricardo (Star friends). We absolutely love Ricardo !!!Yoel, the main connoisseur, was very nice and helpful. When we arrived, we discovered that our restaurants had no been books as earlier requested. This was a disappointment since they have always been honored in the past years. Our fist butler, Romeo, jumped right on this oversight and was able to get us restaurant reservations for the rest of the week. Romeo also took care of our nightly request for wine and scotch as well. Unfortunately, Romeo was off the rest of the week and that's when our problems happened. For the rest of the week, we had a different butler each day and our nightly requests for wine and scotch were never meet, even after complaining. I'm not one to complain or try to be picky, but to ignore our request for the entire week was extremely disappointing. We will have to think hard about coming back for our 5th year in a row. Other than the butler issue and the advanced requests the stay was a success.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily
- Christmas and New Year's Gala Dinners
- All drinks (Premium brands, International beer, House Wine, 24 hours)
- Tai chi
- Introductory scuba diving lesson
- Evening entertainment
- 274 rooms in buildings
- 1 buffet restaurant and 4 a la carte restaurants (International, Japanese, Steak House, Italian)
- 5 bars including: Swim up bar, Pool bar, Beach bar
- 2 outdoor pools
- Fitness facilities
- Scuba diving centre (fee)
- Beauty salon (fee)
- Spa (fee)
- Free WiFi internet
- Casino nearby (fee)
- 1 king or 2 twin beds
- Concierge service
- Satellite TV
- CD & DVD player
- In-room safe (fee)
- Full bathroom with Jacuzzi tub
- Hair dryer
- Bathrobes with slippers
- Balcony or Patio
- Room service (24 hours)
- Max occupancy 2
Stay at 1, Play at 2 - Guests at this hotel can also enjoy the restaurants and bars at the neighboring Iberostar Bavaro (reservations required for the restaurants).
Honeymoon Bonus - Bottle of champagne, Breakfast in bed the first morning after arrival, Iberostar gift, Romantic dinner in the speciality restaurant, Late check out without charge (on request and subject to availability), Free massage for both. Must be requested at time of booking. Proof of marriage required.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Grand Hotel BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Arena Gorda Playa Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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