Iberostar Punta Cana
- What's Included
- All Inclusive Features
The Iberostar Punta Cana is a part of the other Iberostar Suites found in the Punta Cana Resort. This is a great resort for couples wanting a quiet and relaxing getaway in Punta Cana. While some of the rooms are a bit outdated, they are regularly maintained and restocked. The staff are amazing. They never fail in ensuring you're getting the best out of your stay. The beach area is large enough that it wasn't necessary to reserve loungers. OK food items. There is entertainment held every night, which vary depending on what show you watch. Overall, this is a great romantic destination.
Location: Beachfront, 45 minutes to Higuey, 35 minutes from the airport.
We really enjoyed our stay at the Iberostar Punta Cana. We arrived early and were able to do a pre-check-in. Our Concierge, Joely took us to the buffet to get some lunch since our room was not ready. We ate and walked down to the pool and beach area where they were having a foam party. On our way one of the groundskeepers cut us up a coconut and let us drink the water inside. Thats when we knew how well we were going to be treated at this resort. The food was really great and our servers at the Hispaniola buffet, Yenice and Mignolia were awesome. every morning and evening they met us with a smile and gave us each a hug. they always had a special table waiting for us and went out of their way to make us feel special. We were sad when we had to leave them. Joely was always there for us when we needed something and was very professional and explained many things to us and it was great always having someone we could go to if we needed something taken care of. The guys and ladies of the entertainment crew were also a lot of fun. They entertained us at the pool and taught us dance lessons in the evening. they were very gracious and always we had a lot of fun with each of them. We would definitely come back to this resort in the future. it became a home away from home for us and we loved our time there.
So this was my first time in DR Punta Cana and this place was cool. My room had a old mildew kind of smell & my ceiling was leaking water and fixtures were old. I had to have the front desk come unstop my bathroom sink and bring air freshener. My friends room was better 1 friend had better fixtures and ocean view kinda (looked down by the restaurant area) the other was in a little buildings by the disco tech and he had a bidet and bathrobes in his closet. The staff was nice some of them. Others seem hustler friendly lol. A lot of European people here. The lounge chairs are old and they were constantly painting areas and digging and pumping water out of certain areas. The food was ok as well a lot of fried food and I only ate stuff were the bugs couldn’t land on because of the heat lamps. Would I stay here again I doubt it. It was on the beach but they need to step up their game visually. Cabo has Punta Cana beat on updates and being clean. Also u can’t have any guest come visit you and the drinks were watery.
I went on this trip with my best friend. This was our second trip together and first time in Punta Cana and overall the lobby, grounds and rooms were nice. We enjoyed our stay but the food wasn't as good here as it is in Mexican resorts we've been too for comparison. Also the nightly entertainment was HORRIBLE. Literally painful to watch; we could not believe this passed as entertainment there. Also the disco was empty every. single. night.The ocean was rough and got deep fast so you had to be careful. Pools were a lot smaller then what we were used to in Mexico as well but the long beach you could walk for a few kms was a really nice perk at this resort. We loved the market all the way at the end of the beach. We found out on our last day that there was another area of pools we could have used but no one told us so that was unfortunate. Daytime pool activities were really lame. People leave towels taking up chairs for hours and we had to just move people things a few days in because it got frustrating. We would sit by the pool and after an hour if people hasn't shown up we would move their things aside. There would be more empty seats with fresh towels then people sitting in them. Staff needs to do a better job at managing this.Food was ok but selection wasn't great and food was pretty bland.
This hotel is part of a 3 hotel complex, and can be a little confusing where they merge, such as in the restaurants. If you look at Iberostars' own website it looks a lot better than it really is. The hotel rooms and pool area are a little dated and in need of some maintenance. Having said that, if you get a good deal as we did then it represents good value for money. we paid £2200 for 2 weeks all inclusive. The restaurants are large but well staffed and although the food is plentiful it did become repetitive after a while. There is a microwave hidden in the service area by the drinks dispensers and it was needed as much of the food was only warm at the service points. This could obviously lead to upset tummies with chicken for example. The A-La-Carte restaurants were mixed value. The oriental got my main course wrong 3 times, The Steak House did well on the first visit but gave me a burnt offering the second time, and the Rock Café was good on both occasions.The pool areas were easily accessible but floor areas both surrounding the pool and in the pool itself needs some attention. They have worn away down to bare concrete which can be uncomfortable on the feet.The beach area is great, sunbeds a-plenty, and lots of shade. No need for a 5.30 a.m sunbed grab with towels here! There's lots of seaweed but it is cleaned up early morning most days.Now. A serious word of warning. The staff are not paid a lot. They rely on tips either in DR Pesos, or preferably in US$. A couple of bucks goes a long way to getting good service. However it also leads to some attempted scams. Before I go on I want to emphasise that I have formalised a complaint about the following, but have abbreviated it drastically here. Because my wife isn't very mobile I asked at reception for a room near a lift. I was offered an upgrade at $250. I offered $200 and wanted to pay with my Credit Card. They said $150 for cash as 'the machine for C/C was broken'. I declined. We still got the room. Within 2 minutes of arriving in the room, the receptionist was asking for 'a good tip'. At the welcome meeting I discovered that the room was no different to the other 2 couples who arrived with us!!! Thus the formal complaint about a possible scam!!! Finally, be aware that you need $10 each to enter the country, and $20 each to leave. The latter point is not clear on the Tui website and departure information.Notwithstanding the above, we had a great time, lovely weather with a few thunderstorms, mostly at night, and met some lovely people.For what we paid it was really good value.I've heard that Trip Advisor removes or don't publish negative reviews. I hope on the basis of my complaint that they publish this wholly.
This has been one of the best resorts I've been to in a while. I felt free to do everything I wanted and go wherever I wanted to go. The staff was specially servicing and accommodating in my needs. The hotel isn't that big so you don't have to walk for what feels like ages to get from the beach or the pool to your room or the buffet. And speaking of buffet, the food is very good, fresh and varied, and although restaurants are not open 24/7 you will find food at some restaurant throughout the day, this is good for people who sleep in late like me, 'cuz I breakfast almost at noon, lunch mid-afternoon and dine late.I would definitely recommend the hotel for anybody that's not looking for a luxury resort, but rather wants to have a really good time, with superb drinks and food, good accommodations and fantastic staff.Oh... and it isn't even that expensive.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited Domestic beer, International brands and House Wine, 24 hours
- Drinks at disco
- Christmas and New Year's Gala Dinners
- Hobie cats
- Pedal boats
- Banana boat rides
- Introductory scuba diving lesson
- Use of bicycles
- Exercise classes (Aerobics, Water aerobics)
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 347 rooms in one 4-storey building
- 1 buffet restaurant
- 5 a la carte restaurants: Steakhouse, Mexican, International and Caribbean, dress code & reservations required
- Snack bar
- 3 bars including Beach bar, Lobby bar and Sports bar
- 1 pool
- 2 (lit) tennis courts
- Shopping on-site (News/bookstand, Gift shop, Tobacco shop and Fine jewelry shop)
- Outdoor wedding location
- Fitness facilities
- Steam room
- Beauty salon (fee)
- Spa (fee)
- Internet access (fee)
- Dive shop on-site
- Scuba diving on-site (fee)
- 18-hole golf course 20 minutes away
Hotel Rooms include:
- 1 king or 2 twin beds
- Ceiling fan
- Living area
- Cable/Satellite TV
- Internet access
- In-room safe (fee)
- Full bathroom
- Balcony or Patio
- Max occupancy 4 up to 3 adults
Kids Deals - First kid 2-12 stays and eats free when sharing room with 2 adults. Second kid pays special kid's rate. Max 2 kids. This offer is not applicable for children sharing room with only one paying adult.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids Club, playground, kids menu and kids pool. Babysitting services available (fee).
Exchange Privileges! - Guests of this hotel can also use the services and facilities of the Iberostar Dominicana.
Honeymooners - Receive a fruit basket and bottle of rum. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Includes: bride's bouquet, boutonniere for groom, bottle of sparkling wine, wedding cake, special gift, translation (if required), pianist or guitar trio, decorated ceremony location, dinner at specialty restaurant, 14 photographs, 2 T-shirts, use of bathrobes, breakfast in room morning after ceremony, wedding certificate, judge, mailing of wedding certificate by UPS. Package price: US$895. Maximum 8 people. Price and inclusions subject to change. Arrangements are to be made directly with hotel. More services available for additional charge.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Iberostar Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Arena Gorda Higuey, Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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