Luxury Bahia Principe Ambar
- What's Included
- All Inclusive Features
Great luxury resort. This resort is suited for couples who are wanting a relaxing and quiet getaway in Punta Cana. It should be advised that this resort is quieter than other resorts in Punta Cana. There aren't as many activities or entertainment held here. The beach area is very big, so there is plenty of places to lounge. Amazing and luxurious rooms. There are great buffet items available. The a la cartes are also top-notch. Make sure to check out the French Gourmet Restaurant. Very friendly staff.
It’s been three years since we had been here, beautiful resort friendly people. First two nights we were on the construction side, we had complained about the noise and they finally moved us away from the noise. Food was always good, it was a little harder for me because I have ciliac disease so no pasta for me at the Italian restaurant but no big deal I just ate a lot of chicken. The beach was better then I remembered, we will definitely be returning again.
We went in with a tempered optimism .( We had read the reviews) We were received with a cool towel and a drink. This was a nice touch. Our first room (83320) was already occupied when the bellmen tried to enter. ( They knocked.. ) We waited for a second attempt and got 83220. I have been to quite a few resorts, and this room was everything I expected and more. I would rate it above virtually all of the others I have visited. As I was admiring the room, Emmanuel ( the Butler ) introduced himself and informed us of the services he could provide for us. As he was finishing, I thought maybe we should try the room key to see if they worked.; they did not. Emmanuel went to reception and got the keys programmed to the changed room.I can get a bit wordy, so will do my best to be concise. Yolisa, great attitude and personality. First night in buffet was made much better by her humor and smile.Next five days we were mostly at the pool bar, if you were down during this time, Scott and Violet say hi! ( Yes.. that Violet)So, to the people who made us the happiest, the bar staff and poolside servers, sorry we made you work so hard. Rossi , Gloria, Nicauris, Kendy , Luis, Yuhenny, Daniel. You guys were all amazing! To the animation staff... WOW! What a great time! Have to start with Alexander..he has an amazingly engaging energy that makes you feel at home instantly. Whatever he makes... he needs more.Juan Carlos and Kihara , did a fantastic job as well. On the less than fantastic side of things were the trollys. We did not have luck getting to anything with them. We were told they were not allowed to leave certain zones.On the house keeping side, while the room was made everyday, ( we tipped everyday except the last one) no towel art. For self proclaimed 5 star, I found this disappointing. It is not a make or break point, but it is memorable for all the wrong reasons. Mini fridge ..not filled twice, coffee missing once. again no big deal, but it goes against what 5 star is expected to do automatically. Face cloth and towel issues can happen, ( they did) again not entirely awfull, but memorable. So despite this being a very good resort in many ways, it did ultimately disappoint with the small things .to the management..A lot of the things I have said, have been said before. Maybe take action that would correct these same issues. Platitudes dont carry much weight. Just a thought from a former client.
Well, lets just say the service is not what it was when we first started coming here. It was one of the reasons we are (were) repeat customers. A guy comes to our door, introduces himself as our 'butler' and we never heard from him again. Tried to locate him through the extension he gave us, but nope.We also tried repeatedly, as in four days of calling, to get the hair dryer fixed but no one came. Gave up on that one. The maid service is poor now - gone are the days of nice towel art and the niceties that make your stay a pleasure. We tipped generously, as we always have and the room was not cleaned properly. Weird how the beds were considered 'made' with just the sheets pulled up. This has become a self-serve resort apparently. Doubt we will be back.
As soon as we got to the resort check in was awkward, they then gave my luggage to another customer to take to their room. While I waited this same thing happened to another person! Anytime we asked for anything it was a huge inconvenience for staff and almost gave attitude. They say all inclusive but bring your wallet because in order to get service you have to tip! Accommodations were okay nothing grandeur! Language barriers were somewhat of a challenge as well. Would not stay here again. Resort is huge and will take you to different areas/other sister resorts by tram!
My boyfriend's family and I went to this resort to celebrate his father's birthday. We stayed from January 2nd-6th, and there were six of us who stayed in three rooms (68106, 68111, 68112.) Overall, the resort and the amenities are very nice, but there were definitely highs and lows of the trip.Check in: We were welcomed by lovely staff in a beautiful lobby (they still had their Christmas decorations up.) They carried our bags, walked us through the room keys, the map of the resort, etc. and gave us a welcome drink. We were carted from the lobby to our villa.The rooms: Our room was 68111. It was a room with a king-sized bed, which was pretty comfortable. The other furniture (two chairs and a couch) was about as comfortable as wicker can be. The lighting, however, was terribly dim. The wall outlets are also located in inconvenient locations which makes charging devices a bit difficult - thankfully we have 10 foot long cords. Our TV barely worked because the antenna cable would not stay properly adjusted (but that's okay, we didn't want to watch much TV, but it would've been nice for background noise - most of the channels were in Spanish but they had a Brooklyn-based Russian channel, which I found amusing.) The air conditioning was great. The free wifi worked wonderfully in the rooms (each room had its own wireless booster), but throughout the rest of the resort was another story (they do this on purpose so you buy the better wifi.) Our bathroom was very beige, and because of that, the dim lighting in there was emphasized. They had a nice magnifying mirror for makeup application, but it's virtually useless when the lighting is so bad. There was a loosening floor tile that "popped" when you stepped on it. There was a rusty nail sticking out from between the wall and the shower lever hardware. The shower had good water pressure and the water got hot very quickly. We briefly turned on the tub tap to see how quickly the tub would fill, and it seemed like good water pressure on that as well, but we didn't use it. The room was clean on arrival and re-cleaned daily, though there were inconsistencies with the cleaning (every day the runner across the bed was in a new position - sometimes at the very foot, sometimes closer to the middle, the decorative pillows were sometimes put back on the bed, but sometimes not, etc.) The minibar was supposed to be restocked daily but that did not happen two out of the three days (once was probably our fault, we came back in the middle of the cleaning and I think we may have messed up the maid's routine.)My boyfriend's parents stayed in 68106 and had other issues. Their bathroom ceiling leaked multiple times, and they needed a replacement hair dryer because water came down that wall and shorted it.As far as I know, 68112 had no issues except for the dim lighting.All of the rooms had a view of/terrace facing the new construction going on at the property next door (not part of the Bahia Principe complex.) Thankfully, there was no construction noise because the building itself appears to be almost complete externally, but it's a VERY well-lit property and that can get irritating at night (the curtains aren't 100% effective at blocking the light.)The food and restaurants: After you have checked in, you have to go to guest services or download their app in order to make reservations at their restaurants. According to policy on the day of your arrival you are supposedly not allowed to make any reservations after 3pm? Unfortunately, check in time is AT 3pm, and it takes about a half hour for your check in to show up in guest services' system. So basically, you're forced to eat at the buffet for your first night and the next morning. You have to be willing to get up and rush down to guest services by 9am the next day if you ever want a chance to eat in one of the a la carte restaurants. I'm not sure if it was because we were a party of 6 or because they wanted to create an illusion of exclusivity, but our dinner reservations were always scheduled for 8:30 or 9pm, we could never get anything earlier (and the restaurants were usually at least half empty, so this seemed unwarranted - I wonder if they never put the restaurants at full capacity on purpose.)The buffet food is so-so, taste-wise. We ate breakfast at the Palmira and Rodizio, and lunch at the pool restaurant (Las Brisas, I believe.) Food safety issues are rampant, especially thanks to the Dominican heat and humidity. Many of the things that should be kept hot end up sitting there and will be lukewarm at best, so be aware of that. A lot of things are mislabeled or not thoroughly or correctly described on the placards next to the trays. If you have food allergies, be VERY cautious, because there are never enough serving utensils and you can't guarantee that someone didn't stick the utensils from, say, the seafood casserole into the french fries and contaminate the french fries (true story.) I lived off of daily Benadryl and a prayer, and felt grateful that none of my allergies cause anaphylaxis. Carry your Epi-pens if you have/need one. Also, an open air restaurant means bugs are a thing. I saw many flies on food and also a roach on the wall one afternoon at the pool restaurant. If that freaks you out, well, don't eat the food.We ate dinner at Don Pablo (the French restaurant), Rodizio "Sausalito" (the Brazilian steakhouse), and Portofino (the Italian restaurant.) Don Pablo's food was probably the best tasting overall, I had the lamb and it was delicious. Rodizio had pretty good food as well - the grilled pineapple was wonderful, and the meat was tender. I had the lasagna at Portofino and the sauce was far too sweet for my tastes. Be aware that some of the menu descriptions for items aren't always accurate - for example, one of the desserts was described as having a "creme brulee texture," but it was really just a simple custard, there was no "brulee."Service overall is odd, because everyone is extremely friendly and helpful, but no one is in any hurry to get you missing utensils, a napkin, or a refill. Be patient. But also get used to repeating yourself, because you will have to ask and re-ask multiple times for anything you need. It's definitely a stark contrast to the service of restaurants in the US.The pool: We went to the main pool area of the Ambar Blue. There was definitely an issue of people saving chairs, but if you searched you were able to find vacant ones. I didn't mind any of the loud music or shows that went on by the pool, I could easily drown them out with my own headphones if I felt I had to. It also wasn't a constant thing - they had "dance classes" for maybe an hour or two in the afternoon. The vendors who walked around trying to sell items and excursions were more obnoxious, in my opinion. The pool bar was a nice touch though, as well as the poolside servers, and the drinks were pretty tasty.The beach: Lovely white sand, constantly being raked by staff to prevent seaweed buildup. Again, there was an issue with people saving chairs, but staff were very helpful in finding you a free chair, and they even carried them to your preferred location. Unfortunately, the beach wasn't 100% kid-free (the beach is, after all, just a long strip of shore that has flags saying what section of the beach you're on, but it isn't physically divided) so sometimes you'd hear an obnoxious child from one of the kid-friendly Bahia properties running by screaming. But again, the vendors were more annoying, in my opinion (though we did end up going parasailing, and it was a pretty fantastic experience.)Other amenities: There is a "train" with three different routes that runs throughout the resort complex to take you from one side to the other - it's a big help. The casino was a nice time/money sink, there is a sports bar/night club that's open late, there were karaoke or different performers every night in the lobby areas as well as the main plaza (Michael Jackson impersonator, aerial acrobats, etc.) There are tennis courts and water sports available, as well as mini golf and plenty of things for kids, but we didn't use those things. My ear was cut by my earring and got infected, luckily there was an onsite pharmacy that had betadine stocked and it cleared up nicely in a few days (pharmacy is cash only.) The only thing I suggest is to avoid the vendors who have carts in the middle of the main plaza. They're excellent salesmen and they'll try to get you to pay $25US for a shot glass and a magnet, if you'll let them, ha. Haggling is important. Also on the subject of money, if you're in need of cash, you'll probably need to go to the casino cashier because the ATMs dispense in pesos.Check out: Check out was fast and simple. After checkout, they carted us up to the departure lobby of the Ambar Green so our car service could pick us up and take us to the airport.Overall, the vacation was pleasant, relaxing, and enjoyable. If we returned to the DR, we'd probably stay here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet Breakfast, Lunch, and Dinner Daily
- A la carte dinner with reservations
- Unlimited domestic and international beverages
- 1 hour per day Non-motorized water sports:
- Boogie Boards
- Scuba lesson in pool
- Tennis Day and night (1 hour limit)
- Mountain bikes (1 hour free)
- Free Wi-Fi throughout hotel
- Daily activities
- Dance lessons
- Nightly entertainment
- 528 rooms
- 1 Buffet restaurant (International)
- 3 a la carte restaurants (Gourmet, Italian)
- Snack bar
- 3 bars
- 1 pool
- Room service
- "Pueblo Principe"-located at the entrance of the complex offering the following facilities: Disco, Piano Bar, Karaoke Bar, Sport & Snack bar, Photo shops, Internet services, medical services, Casino, and Gift shops.
Junior Suite with balcony or terrace:
- 2 double beds or 1 king-size bed and 1 double sofabed
- 1 full bathroom with hydromassage tub and separated jet shower with hydromassage
- Air conditioning and ceiling fan
- Plasma television with satellite
- Free Wi-Fi (2 devices)
- Hair dryer
- Clock radio
- Coffee maker (coffee included)
- In-room safe
- Max occupancy 3
Stay at 1, Play at 4! - Guests have access to the facilities of the Gran Bahia Principe Punta Cana, and Bavaro including: Amphitheatre, Tennis Courts, Mini-golf, water sports and diving centre, Spa, Gym, Meeting rooms, and gazebo for weddings. (Does not include buffet restaurants.)
Honeymoon Bonus - Bottle of rum and fruit basket in room. Marriage certificate dated within the last 3 months is required upon check-in.
Weddings - Special package available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Luxury Bahia Principe AmbarPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. Arena Gorda - Macao, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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