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Luxury Bahia Principe Esmeralda

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Our Opinion

An amazing resort getaway for couples and families. This resort has the best of both worlds - there are plenty of activities to keep you busy. Make sure that you book ahead of time to secure a spot! Alternatively, there are also plenty of quiet places to relax and enjoy the serene atmosphere of the resort. Good buffet and a la carte food options to choose from, including a snack bar that is open until late. Amazing and spacious rooms


Overview

At the Luxury Bahia Principe Esmeralda, Don Pablo Collection you'll enjoy exquisite treatment in beautiful surroundings. Offering a wide variety of facilities and services, you'll also be able to access the facilities and services of the 3 hotels in the Bavaro resort complex, with simple minibus access. 

Location: On Bavaro Beach, 30 minutes to Punta Cana airport.


tripadvisor Traveler Reviews
  • Tina J :
Not impressed

Since Bahia Principe is a very large complex, there were about 6, I believe different named buildings. Ours was the Esmeralda, which was closest to the beach. To get to other parts of the complex you had to take golf carts. You wait at a designated area and tell them where you want to go and they take you. Several times we had to just hop off and walk because they didn't know where to take us by what we were telling them even showing them on the map we had. We had reservations each night for dinner. One night we were suppose to eat at a restaurant that was damaged by Irma so they closed it. Instead of rescheduling everyone and letting people know, we didn't find out until it was our reservation time at 7:30. Since most of the restaurants require reservations   one of them could fit us in, which was frustrating because it was late and we just wanted to eat. So we had to wait for a table to come open at the buffet style restaurant.  There are no elevators, so we climbed 3 stories to our room. They were doing alot of interior work inside all the halls. There was white dust from sheet rock, paint and equipment laid everywhere on the stair wells and all in the halls. The paint fumes were really strong.  Even when they left for the day, everything was just left laying. I slid on a tarp that was left around a corner by the stairs that you couldn't see until you were already on it and fell half way down the stairs. When we told someone they just played it off, and didn't seem to think it was a big deal.  The tub in our room had jets. I filled it up o e day and turned it on, it was horrible. Black stuff came from inside all the jets. It was pretty disgusting. I showed pictures to the front desk clerk, they sent someone immediately to clean it. The power went out one night in the while complex for about 2 minutes, after that there was no air conditioning anywhere for almost 12 hrs. Needless to say it was  miserable in our room. Positives:Our butler, Edward was amazing!!. He was very nice and really went out of his way for us. We loved him. We enjoyed the pool area with the swim up bar and the entertainment at night.The beach was better than Cancun . Not alot of seaweed and they keep the beached raked.  They had an abundance of umbrellas and chairs all along the beach, but downside was they were really sandwiched together. Would I stay here again? No

  • China101 : Midwest USA
Please....not a luxury resort without towels or chairs!

There were a few really great things here - Kris in guest relations was great and only because of her did we have a good time at the resort. The water sports staff was awesome. Housekeeping did a fabulous job cleaning our room and restocking our fridge. The bartenders at the main pool were happy and worked really hard to make sure people had what they needed. That being said, there were some serious issues and this is not what you'd expect from a luxury resort. *unethical sales people selling excursions out by the pool - if you allow these people to use the Bahia name, then you should refund money for a crappy crappy excursion. *no towels available ever...imagine bringing your wet towel (you get 1 whoo hoo) to the towel stand only to be told that they don't have any and won't until the next morning and then they are out again in the morning and then they get maybe 30 fresh ones during the day and it is IMPOSSIBLE to ever get clean towels - gross!*awful communication upon arrival, no welcome drinks, no greeting and if you are lucky (like us), you will be dropped off at Bahia Punta Cana, wait in line for an hour to check in only to be told you are at the wrong resort and then you wait for a shuttle, wait to check in and then we were told our wrist bands wouldn't be ready for another hour. Wow!*if you decide to book your vacation at the last minute (like we did), you will not get restaurant reservations, however the sommelier will try to get you to buy wine and then will allow you to get a table only if you buy wine (Juan I believe his name was should be ashamed)*you will walk a lot if you go to the other properties because almost all of the shuttles will tell you they're not going to Esmeralda or you can try to catch a shuttle from the Esmeralda lobby and they won't let you get on but they won't ever actually stop at the shuttle stops...this needs to be worked out. *you will sleep at night worried that the mosquitos in your room are carrying malaria or Zika so you really won't ever sleep*you won't ever have a lounge chair because the resort allows people to save chairs at 5am and by 7am there's really nothing good left *the gift shop manager at punta cana will accuse you of lying when you try to use a resort credit at her shop and then won't let you make any purchases until you yell at her and get a manager on the phone *Oh, you can only connect 2 devices to internet and the same 3 the entire trip *and yes, there is a lot of seaweed

  • galesusan : Leeds, United Kingdom
Lovely holiday

Stayed at the Esmerelda the last 2 weeks in August. Firstly I have to say how hard all the staff work, everyone from the bar staff, housekeepers , gardeners and the people who work all day removing seaweed from the beach. The grounds are beautiful, pools are lovely although the Esmerelda was quite busy but you can use all the other pools on the complex and find quieter ones. Lots of choice at the buffets and had some nice meals at the restaurants, the Takara being my favourite. Lovely relaxing holiday !

  • salter4 : Chicago, Illinois
Potentially a good resort

This was potentially a good resort, but fell a little short. The positives are you can visit the other resorts on the property, eat dinner on all the resorts, the have a trolley to transport you around the compound, the grounds are beautiful, the main lobby bar is nice, the spa was really relaxing. Now to the negatives, most of the staff don't speak English, the rooms could use a little tlc, we found spiders in the netting of our bed and all over the lamps in the room. The bathroom did not feel clean, the food is ok, they have a lot of parties/activities but they don't really advertise them. They bug the crap out of you to go to a time share presentation. Overall, it a decent resort with a lot of potential. It's good for a family, couples and friends hanging out.

  • 68gilly : Stirling, United Kingdom
Silver anniversary holiday

Arrived on the 31st August. Check in was quick and our room 91004 was lovely. They had decorated the door with balloons and a banner for our anniversary and a nice letter in our room welcoming us to their hotel. Nice touch. The room was massive, huge bed, massive bathroom, mini fridge, tv, air con and plenty of storage space. The balcony area was nice too. Cleaner came in every day, fresh towels etc. Even came in at night and turned down bedding and left a couple of chocolates on the bed. The grounds are beautiful . So well kept. The beach was a huge disappointment though. Full of seaweed. Not the hotels fault but if we had known this we wouldn't have book as we love snorkelling and this was impossible. The staff at the catamaran were great however! Also plenty of sun beds. The beaches are not private and you do get locals selling their wares and my husband was offered extras! (Drugs) Eh no thanks! The buffet isn't as big as I thought it would be. The food is terrible! Staff it was a hit and a miss with them. Cold or Luke warm some days the microwave was available. Potato soup 3 days in a row. Vegetarian options were really not an option. My hubby struggled with the food. Usually food stating to be veggie had ham or fish through it! I had chicken on one occasion and it was raw not even pink inside but red blood. The restaurant bookings were just the same food that as was available in the buffet. However we did enjoy the food at the beachfront buffet which always appeared fresh and hot but after the hurricane it was never opened again and they starting taking the tiles off the floor to replace. Don't think this was due to hurricane damage I think it was to be done anyway as there was a lot of upgrading getting done around us prior to the hurricane. The staff do work hard especially the animation team but it was very repetitive, same music every day! Makaraina really that was over 20 years ago! The staff did keep us up to date about hurricane Irma which was just as well as our rep (Thomas Cook) was nowhere to been seen! To round this hotel up I would not say it was 5 star due to the food and beach. We booked for the bahia group as we stayed at the Coba hotel last year in Mexico which was 4 star but far superior than this hotel. It's a shame really as now I wouldn't book another bahia hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners
  • Daily activities program
  • A variety of daily sports
  • Nightly entertainment
  • Free Wi-Fi throughout resort
  • Selected non-motorized water sports (1 hour/day)
  • 24-hour snacks, soft drinks and domestic beer at Pueblo Principe
  • 24-hour room service
  • Butler service
  • Unlimited selected international drinks
  • Mini-bar (water, soft drinks, beer and alcoholic beverages)
  • Pillow menu
  • Introduction to scuba diving in pool (once/stay)
  • Access to all services of the Gran Bahia Principe Bavaro and the Gran Bahia Principe Punta Cana (except the Buffet and Gourmet restaurants)
  • 240 Rooms
  • 1 a la carte restaurant (Italian)
  • Access to 8 a la carte restaurants at Gran Bahia Principe Punta Cana Royal Golden
  • 1 Snack bar
  • Bars including Swim-up bar, Karaoke bar
  • Disco
  • Casino
  • 1 Pool
  • Whirlpool
  • Snorkeling
  • Windsurfing
  • Sailing
  • Kayaking
  • Tennis
  • Gym
  • Mini-golf
  • Golf course nearby (fee)
  • Scuba diving centre (fee)
  • Motorized water sports (fee)
  • Spa (fee)
  • Wi-Fi
  • Convention facilities (fee)

Junior Suite includes:

  • 1 king-size or 2 double beds
  • Living area with daybed
  • Hydro-massage tub
  • Separate jet shower
  • Bathrobes
  • Hairdryer
  • Coffeemaker
  • Mini-bar
  • Air-conditioning
  • TV
  • Free Wi-Fi (up to 2 devices; unlimited devices in lobby)
  • In-room safe
  • Terrace or balcony
  • Maximum occupancy 2 adults and 2 children (or 3 adults and 1 child)

Kids Deal - One child under 13 stays and eats free when sharing the room with 2 adults (except for stays including the Christmas and New Year's holiday period).

For the Kids - Kids' Club for ages 4 to 12 and Children's pool.

Honeymoon Bonus - Bottle of rum and Fruit basket in room. Must request at time of booking. Marriage certificate dated within the last 6 months is required upon check-in. Offer is subject to change.

??????????????Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Luxury Bahia Principe Esmeralda
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Luxury Bahia Principe Esmeralda Don Pablo Collection
Crta. Arena Gorda - Macao, Punta Cana Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.