Luxury Bahia Principe Esmeralda
- What's Included
- All Inclusive Features
An amazing resort getaway for couples and families. This resort has the best of both worlds - there are plenty of activities to keep you busy. Make sure that you book ahead of time to secure a spot! Alternatively, there are also plenty of quiet places to relax and enjoy the serene atmosphere of the resort. Good buffet and a la carte food options to choose from, including a snack bar that is open until late. Amazing and spacious rooms
My husband and I went to this hotel to celebrate our 10th year anniversary. We came from Alaska, and we had high expectations about this trip, which we are so happy to have met them all!!! Hotel Description: This Hotel is part of a large complex, which consist of about 6 hotels, ours was Esmeralda area where basically you pay a little more but have access to almost all other areas in the hotel complex. You can navigate to all the hotel complex areas with no issues. Imagine the hotel complex being a big neighborhood where you can rank the areas from basic to luxury, that was Esmeralda's rank "Luxury", which can be considered Luxury in the sense that the service was EXCELLENT (exceeded our expectations) and the rooms were decent and equipped with all amenities you need for your vacation. Considering that the term Luxury involves some "seclusion", there was more people than we expected, but that didn't ruin our stay. I contacted the hotel before our stay to let them know that we were celebrating our 10th year anniversary and we wanted to enjoy our stay as much as possible in case that we needed to do something in advance such as dining reservations. We were really surprised at our arrival with the room decoration, which in the front door there was a "Happy Anniversary banner with nice balloons decor". Even more impressed inside the room where our bedroom was also decorated. And not only that, but EVERY SINGLE DAY OF OUR STAY, the room had something new decorated, the towels, rose petals, the bathroom!!! Thank you so much, that was so sweet to experience!! We will have good memories for this attention to details.Food/Dining: I was glad that I read one review that recommended to make the reservations in advance for the A La Carte restaurants, which are many (from Asian, American, Mexican, Latino, Italian a many others). So I was able to contact the hotel before our arrival and made all reservations with the schedule that we wanted for the most part of them. I was very impressed that Mr. Roogens Desire, Guest Service Manager, was very proactive in getting the reservations done before our arrival and even he called me to make sure about all details of the reservations. Thanks for going the extra mile with this. You feel that your money spent in the hotel is worth with this quality of service. Also, I want to congratulate the servers/waitresses at the restaurants. They were very attentive and courteous, very friendly, many of them speak at least 4 languages. However, there was one special server Enrique Takara that excelled among all, he was very polite, always gave an excellent service, he quickly learned what we liked best and gave us excellent recommendations. he was always making sure we felt well attended. Thank you so much for your service and we hope you can be recognized for your outstanding work.Entertainment: Each area of the hotel has entertainment. In Esmeralda you have the team of Sexy Chocolate, Serena, and Benjamin who did an OUTSTANDING job every single day and evening and really excel for this job. Special Thanks to Sexy Chocolate and Serena for his dance teaching, I enjoyed learning the bachata dance and all zumba classes at the beach! You guys really made our stay enjoyable!! We couldn't laugh more with you guys' evening shows, they were fun and we always looked forward to the evening shows.Overall, you money is well worth in this hotel. Just do your due diligence with the food reservation for the A La Carte restaurants in advance and don't be afraid or lazy to send one email to let the hotel know the reason of your trip (honeymoon, anniversary, wedding, etc) I am pretty sure the hotel's employees will accommodate your stay in the best way, at least in my experience that was what we felt. And we will definitely come back if we have another chance!
The hotel was maintained better than anything I have ever seen, the dedication to cleaning is amazing. When it rains they sweep all the water off the paths (and it rains once a day at least), the seaweed is raked off of the beach, every vehicle is spotless, never found a smudge on any window, it was seriously impressive. But why go above and beyond in that regard when you close all the entertainment at around 11:30PM. If you want to have fun past that time then you better enjoy the one nightclub that plays the same music on repeat. If you're a lover of Karaoke, you'll likely be disappointed when you look at the music selection. And even more disappointed when you've managed to sink enough drinks, only for it to start being packed up when people are getting into it. The music by the pool was virtually "Oi Oi Oi, Oii Oi Oi" (what ever that song is), and Careless Whispers - George Michael, it definitely began to get frustrating after the second day. The beach was increddddibly windy, which can make it hard to tan without getting chilled or at least having a drink full of sand, but jumping in the waves definitely made up for that. It was practically impossible to relax when you're always being badgered to buy a coconut or a cigar for some absurd price. If you did want to buy something you've got to know how to haggle, it seems everyone pays a different price for the same thing. One night my girlfriend stepped on glass, a superficial cut but it was still bleeding, so I headed to the lobby to see if they had a bandaid or some gauze or something, it was MedEvac or nothing, even though I saw a first-aid box in the backroom, the lobbyman did not seem to care at all. For the amount of money we paid you'd think they'd be a little more helpful. Ended up in me wrapping one of her pads around her foot and tying it off with dental floss. Next night my girlfriend fell very ill and was in bed all day, luckily there was a 24 hour bar with hotdogs so I got one every hour for her, until the 24 hour bar...closed...at like 6PM. I was pretty resentful at this point because it was all seeming like a bit of a sham when it was supposed to be one of the best 5-star resorts. My takeaway from it all was that after years of running a high-quality resort, certain things like; repeating music, awful Karaoke, extortionate pricing of photos and services (massages were $95 [BUT YOU GET A FREE SHOT OF MAMA-JUANA WOOO GREAT DEAL!!!]) took away from the fact that you'd spent so much money on something that shouldn't require you to pay that much more. The communism in Cuba definitely took some of the standards of excellency away, but the capitalism in Punta Cana definitely inhibited it more-so, they seem to think we are all millionares and you're always under pressure to spend stupid money. (I could get a lobster over here for way way less, and it'd probably taste better than the ones you'll buy that have been in the hot sun all day.). It was beautiful and and the staff were amazing, but the money everyone pays for this resort could definitely go to improving the entertainment and paying the staff more so I don't feel like I have to keep them on a living wage.
We stayed here Dec 10 - 17, 2016. The food was disgusting. We arrived on the Sunday afternoon and by the Tuesday morning we were both sick. My husband recovered in a day but I was ill the remainder of the week. I am confident it was the food that made me ill After 4 days I informed the transat rep of my illness and asked if there was something I could take other than the immodium and Gravol I was taking. He told me to see a doctor. I was not going to see a local doctor and waited until I returned home. When I saw a doctor home to prescribed antibiotics to resolve this. I did inform the resort in an email of this and that I had seen a number of other ill people. Their response was that it was not their food or drink that caused the illness as thousands of other people do not get ill....I'm willing to bet that the percentage ill at this resort is higher than other resorts. You could SEE how many were ill.- The food was disgusting. One night they had lobster and filet Mignon on the buffet. I grew up on an ocean and what they were serving did not have the consistency or the taste of lobster (one of my favourite seafood). It was pasty and I am convinced that the couple of bites I took are what made me ill. The steak was so tough you had to fight to cut a piece. I asked my husband why he was bothering; even if he managed to cut it he would not be able to chew it! If you are a vegetarian (as our daugthers are I tend to notice the selection), be prepared to starve. About four options on the buffet and none looked appealing. I ate bread and a little fruit for the remainder of the week,- The DRINKS: Don't you just love going to all inclusives and enjoying a nice drink? Not happening here. First, we found - and this is the only all inclusive we have been to where this is practiced - that if you do not say WITH ALCOHOL then you are getting a virgin drink. Ask for a daiquiri...no booze if you don't ask! AND, they don't know how to mix drinks! I asked for Strawberry daiquiris at two different bars...both times it tasted like cough medicine. At other luxury Bahia resorts, top shelf liquor is included. My husband tried to order Grand Marnier and was told it was extra. I drank water, my husband beer all week. I guess its a great way for a resort to cut down on the alcohol bill!- The Service; was bad. We are tippers and bring a significant amount of money with us to tip. On day one I gave the butler $20 USD and told him more will come his way at the end of the week if we were happy with his service. Heard from him on the first two days...he did make reservations at the a la carte for us and have a mattress topper added to the bed as it was way to hard...Then silence Did not hear from him again, until checkout when he asks if we remember him...obviously looking for the additional tip. I told him we barely remembered him as we hadn't heard from him in days. We bring a lot of $1USD with us for tipping servers and bar staff. It would take forever for a waiter to come around and ask if you wanted another. We stopped tipping. The service was horrible. On the last day we sat at the beach and wondered who we should tip. We could not think of one person we wanted to thank and tip. How Sad. I finally said, see the guy whose job it is to sweep the chairs off and put them back in place? Tip him, he is the only hard worker I have seen. We did and I thought he was going to cry. So, if you are going to tip; remember him!- MOSQUITOS! We have been to numerous all inclusive resorts (including other Luxury Bahias) and have never seen mosquitos Resorts must spray for them. Not here! I could not believe how many mosquito bites we got at the lobby bar and we were killing them in our room too. If you are at all concerned about ZIKA and other diseases carried by Mosquitos then don't go here! - The Property; the grounds are lovely. On day one I took a ton of pictures to share with my friends who like to travel. I honestly cannot recommend this beautiful resort due to all the issues. It is such a shame. We have been to other resorts in Punta Cana (Barceló Bavaro is awesome and good food/drink/service) so we know that this is not the standard of food for resorts there. Very disappointing week. I feel I need a vacation from my vacation!
Hotel Bahia Principe is a beautiful hotel. It is part of a large hotel complex, it's actually a small town hotel, which consists of about 6 hotels. Corresponds to a four-star hotel. The gardens are nice, pools average. The food is excellent, including shrimp, lobster. The beach is beautiful, but given the number of hotel guests is not enough, there are a lot of people. It also sports usage would like to expand, missing aqua gym, water polo ... The staff is friendly, maybe more smiles ... Costs nothing. The place is suitable for people who like a lot of people around. Almost no privacy.
My husband and I along with a couple of friends visited for our honeymoon. We had a great vacation. It was his first time to an all inclusive and he rally didn't know what to expect. The buffet food was surprisingly above what I had expected. The a la carte experience on the other hand was way below our expectations. First it was difficult to get a reservation. Anything we could get was very late, 8:45 or 9 pm. One restaurant we went to was all Buffett. The other two were partial Buffett and then we ordered one course. The service at the a la carte restaurants was sub par compared to the Buffett. We really enjoyed the days we spent at the pool bar. Alexandra, Joaquin and Lorenzo made the trip for us. Their welcoming presence and smiles greeted us all through the resort. We feel they went above and beyond to make sure we had an unforgettable trip. We found the resort was constantly attended too. The beaches were raked daily and the grounds were in beautiful condition. We thought our air conditioning was broken the first day but we realized the slider door needed to be closed all the way for it to work. We will definitely be back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited a la carte dinners
- Daily activities program
- A variety of daily sports
- Nightly entertainment
- Selected non-motorized water sports (1 hour/day)
- 24-hour snacks, soft drinks and domestic beer at Pueblo Principe
- 24-hour room service
- Butler service
- Unlimited selected international drinks
- Mini-bar (water, soft drinks, beer and alcoholic beverages)
- Pillow menu
- Introduction to scuba diving in pool (once/stay)
- Access to all services of the Gran Bahia Principe Bavaro and the Gran Bahia Principe Punta Cana (except the Buffet and Gourmet restaurants)
- 240 Rooms
- 1 a la carte restaurant (Italian)
- Access to 8 a la carte restaurants at Gran Bahia Principe Punta Cana Royal Golden
- 1 Snack bar
- Bars including Swim-up bar, Karaoke bar
- 1 Pool
- Golf course nearby (fee)
- Scuba diving centre (fee)
- Motorized water sports (fee)
- Spa (fee)
- Internet (fee)
- Convention facilities (fee)
Junior Suite includes:
- 1 king-size or 2 double beds
- Living area with daybed
- Hydro-massage tub
- Separate jet shower
- In-room safe
- Terrace or balcony
- Maximum occupancy 2 adults and 2 children (or 3 adults and 1 child)
Kids Deal - One child under 13 stays and eats free when sharing the room with 2 adults (except for stays including the Christmas and New Year's holiday period).
For the Kids - Kids' Club for ages 4 to 12 and Children's pool.
Resort Location Map
Luxury Bahia Principe EsmeraldaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. Arena Gorda - Macao, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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