- What's Included
- All Inclusive Features
One of the best family hotels in Punta Cana. Melia Caribe is a large resort, with a beautiful beach. The resort has very attentive and personable staff that will cater to your needs. They are also notable for their kids club. Those who are impartial to walking would enjoy staying in this resort, as its relatively large size also means distances between one area of the hotel to the other.
After spending the previous week at Paradisus Punta Cana, another Melia Resort property, we decided to spend a week at the Levels Adult Resort within the Melia Caribe Tropical.The room's AC unit was not working properly upon our arrival. After two calls to maintenance, they sort of fixed it. The food at some of the restaurants was good. The staff was not as accommodating as the referenced sister property. To be fair, some of the staff were gracious. Drink services at the beach could improve by adding additional personnel. The Levels transportation staff met our needs, yet at times they had limited resources to accommodate our transportation needs. This is a large resort, one definitely requires transportation to the main restaurants. One of the better restaurants on site was the American Grill, William was our gracious waiter who made sure our needs were taken care of. I was taken back at the added 44.99 per person charge to have dinner at the Japanese Hibachi style restaurant. They do offer a twenty-five dollar resort credit so you could deflect the 90.00 cost. The Resort offered "credits" per stay per room. Let's just say one should not book this resort based on the "credits" offered. If you request premium drinks, they will be more than glad to provide you with it, for an extra Five dollars when you are at the Melia Caribe area. They should offer the Levels guest premium drinks wherever you are on the property. For our next trip to Punta Cana, I would most definitely add to my travel budget and stay at the Paradisus Palma Real, next door to the Melia Caribe. The Wi-Fi at the Resort needs improvement. It is sporadic.
Me and my family stayed here for a week and absolutely loved it. The scenery in general is gorgeous and there are so many things to do each day. We did the snorkeling with a semi cruise, zip lining, and monkeyland (my personal favorite)! The amazing and variety of food is a major plus. What made our trip and experience even better was the incredible staff that we had. They are all very friendly and accomadating to each needs and always seem to be smiling and saying hi to everyone which you don't see often at all. One waiter/ staff member in particular who stuck out the most to me and my family was Gustavo Luis. We had him twice during our dinning experience at different restaurants and WE ABSOLUTELY LOVED HIM. We are a family of 9 with two young children ( 6 and 7) and he made sure we all were ohkay not just as a group, but individually as well. Hos sense of humor is great and the kids loved him! He made us feel like we were home. It really made us feel welcomed and happy! He, along with the others we have noticed work so very hard they deserve to be recognized and taken care of for their hard work! Again, you do not see that type of teamwork and personality a lot. We will definitely come back after our amazing experience we had! Gustavo Luis THANK YOU AGAIN!!!!! Along with the other incredibly hard working staff!
This was the first time we have been to the Dominican Republic and a Melia property. The check in was a smooth process and went rather quickly. We stayed on the Level adults only side. When they took us to the room it was not the room we requested but that was taken care of. When we got into the correct room it seemed rather warm but thought it would cool down. We hadn't received our luggage yet do to the room change but was reassured they would get it there. After eating dinner we went to our room and the wrong luggage had been placed there. After finding our concierge our luggage was found and delivered to our room but this was approximately 8:00 pm and we checked in at 4:00 pm. We went to bed that night hoping the room would cool down but that never happened. The following morning we had to make another trip to the Level lobby to complain. We were told they were having A/C problems but we had already talked to other people and they said their rooms were fine. We told them we wanted a new room and after approximately two hours we were moved to a room where the A/C worked. I would like to thank Eduardo Arias for the time he took to get our situation taken care of. With the way the first day started and without his help I am not sure if our stay would have been a good one. Thanks once again Eduardo!! He made sure the remainder of our stay was wonderful. The property is very well maintained and clean. The Level pool is beautiful and the beach is very clean with minimal seaweed. We spent most of our time at the pool and had the best service you could ask for from Victor Paula (Panda). He was so polite and always had a great attitude.The rooms are dated but yet nice. We took advantage of the spa and it is very nice. Would also like to thank Gladys and Claudia for the great massages. There was always activities around the pool area thanks to Juan Tavarez. He did a great job getting everyone involved and making it fun (crazy darts). To finish up, our first day and a half was stressful but after that it was awesome. Great weather, good food and made new friends and the small headaches would not keep us from going back!!
Everything was amazing. The employees there work so hard and were so friendly. Gustavo Luis was our group waiter several times and was out of this world! His service was outstanding and he was excellent with the kids. He made this trip fun and simple. He was such a great guy!
staff was very friendly, all inclusive is a great way to go. plenty of restaurant options for a wide variety of cultures plus activities for the whole family to enjoy. there is also an adults only area which can be a peaceful getaway from the children if you need it.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited Domestic & select International drinks, including wine & sparkling wine
- Free shuttle on the complex
- Sunfish sailing
- Pedal boats
- Daytime tennis
- Board games
- Fitness centre including sauna, steam room and Jacuzzi
- Daily activities
- Nightly entertainment
- 1,188 elegantly appointed suites in 2-storey bungalows
- 3 buffet restaurants
- 10 a la carte restaurants including: Italian, Gourmet, Asian fusion, Japanese/Teppanyaki, French, Dominican, Mexican and American grill, dress code & reservations required
- Bars including: 2 Beach bars, 2 Lobby bars, 2 Pool bars, and Casino jazz club
- Fun Pub & Disco
- 7 swimming pools (some with children's section)
- 8 (lit) tennis courts
- Arcade for teens
- Health club w/sauna, steam room and Jacuzzi
- 2 full service European Spas
- Beauty salon
- Souvenir shop
- Jewellery shop
- Car rental
- Internet high speed wireless connections (fee)
- Laundry service (fee)
- Medical services upon request (fee)
Deluxe Junior Suites include:
- 1 king or 2 double beds
- Ceiling fan
- Living area (some with sofa bed)
- Satellite TV
- Mini-bar (replenished on request) w/soft drinks and water
- In-room safe (fee)
- Full marble bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids & 1 infant
Royal Service Deluxe Suites include:
- Same as above with Jacuzzi
- Plasma TV
- CD player
- Separate living room
Royal Service Master Suites include:
- Same as above with fully equipped kitchenette and dining area
Kids Deals - Under 4 stay, play, & eat free when sharing with 2 adults. Children 5-12 pay a special all-inclusive rate. Max 2 kids.
For the Kids - Baby Club for ages under 5. Kids ages 5-12 can enjoy the Mini-Club, children's pool, playground, and video games. "Teenager's Club" for 12-17.
The Flintstones Land - Satisfy dinosaur-sized hunger in the restaurants "Betty's Kitchen" and "Bronto Burger". Children will enjoy special services such as: mini check-in, stone lake (rock wall), Baby Rock Club, Bamm Bamm Club, Dino Mania sweets shop & Yabba Dabba Doo Bazaar.
Free Golf! - Receive 3 free rounds per person per week. Extra rounds available with 50% discount.
Honeymooners - Receive a room upgrade, late checkout, fruit basket, and a bottle of rum in room. Subject to availability. Request at time of booking. Proof of marriage certificate required at check-in.
Wedding Packages - Available, please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia CaribePunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa de Bavaro, Bavaro, Punta Cana 23301 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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