- What's Included
- All Inclusive Features
Melia Tropical is a high end resort well suited to families, with a fantastic kids club and Flintstones Land. The resort fairly large, making it suitable for those who like walking and adventuring around the beaches. With a variety of food options and their attentive and personable customer service, the Melia Caribe Tropical is a great resort option in Punta Cana.
If I could give half stars their real rating would be a 2.5. Check in was slow. Actually it was slower than slow so that made the experience at this hotel start off on the wrong foot. The whole check in process was completely disorganized and hectic. For the life of me I could not figure out why. The hostesses walking around seemed to pick and choose who to offer welcome drinks to so that was another strike. Once I finally got to the counter to check in I was told my room wasn't ready yet (I reserved a king room close to the beach) so I was given my wristband and told to come back in a couple of hours. Well when I came back to get my room keys they changed my room to a double bed in the front of the resort the farthest away from the beach. SMH. That bait and switch is ridiculous and from the looks of it I wasn't the only person they tried that with. Now onto the food, drinks, and service. The food and drinks were decent however the service was a hit or miss. Seeing that this is an all-inclusive resort one would expect excellent service however I had much better service at an airbnb that I stayed at before heading to this resort. The beach was nice. There is seaweed but nothing too crazy. One annoyance however is the fact it's hard to find towels. Like towels were non-existent. I now know that this resort is on my ban list. The negatives definitely outweigh the positives and I can not deal with the bait and switch when it comes to the rooms. That is not ok.
Once we again we had another excellent holiday. This resort is a paradise and the staff is more than great. We would like to mention some of the staff that were reponsible for making our holiday extraordinary:Osiris Cid,Louis, Isaury,Coral, Juon,Ariel Cid and Nehemias.
We recently returned from a 10 day wonderful family holiday (3 children 10,7,5) at the Melia Caribe tropical. The resort is huge and beautifully kept. Never had issues getting around by either train or golf cart. We can't say enough about the genuine professionalism of Carlos Kingsley (guest services manager), who ensured our stay was as special as possible. Nothing was a problem. Food is excellent with huge variety of good quality restaurants. Our 5 year old is coeliac and once we alerted the correct staff members, they couldn't do enough for us. Meals were customised daily for him without bother. A special thank you to the amazing Ciprian (group restaurants manager) who was always there for us and looked after us so well. Also every morning we were greeted by another manager Juan, who ensured my son had freshly made gluten free pancakes and GF cereals. Beautiful pool and beach. All in all a very relaxing holiday. It's important to stay in Level quality accommodation as there is a significant difference. We stayed in suite 6027...modern, spacious and perfect for a family of 5.Thank you Carlos, Ciprian and Juan and your teams for a wonderful stay . We will meet again
Great customer service,good food , beautiful landscapes, big pools , nice rooms , my family enjoyed it since the first day we arrived, I will recommend this hotel , great location , nice restaurants, it feels so relaxing
My husband and kids (12&14) stayed 4 nights at this resort and were satisfied with our stay. We booked through the Melia itself and I think that is why we had an easy check in experience- only 20 minutes, nothing like the hours others had mentioned. We also received a room near the beach/pool area as we requested. This made it very convenient to walk there.The room:Our room was clean and housekeeping each day was completed in a timely manner. Shower and AC worked great. Our fridge was stocked with 2 small cans of Coors light along with sodas and water the first day, there was also a small bottle of rum provided. We placed a $5 tip in the fridge to be sure we would be restocked for the week. The waters and sodas were always replaced, but we never saw another beer or bottle of rum after that. The food:It is an all inclusive resort, so my expectations were not sky high for food. All in all it was good. We spent most of time at the grill/buffet by the beach. There are so many choices that even the pickiest eater can find something. My kids really enjoyed breakfast and snacks between meals. The view of the ocean while you eat is gorgeous! The Market a International buffet always had a large variety for dinner. We went to the Mexican restaurant one night and we were not impressed. The hostess and wait staff were not friendly. This was the ONLY time we were not treated nicely in the resort. After that bad experience we just went to the buffet each night instead of the other restaurants. Please note the staff in this resort are welcoming and courteous otherwise, we had no issues with this so I am unsure why it it happened at that restaurant? I cannot speak for the sugary drinks since my hubby and I don't drink them. The rum is strong and they poured it heavily into our drinks!The resort:It is huge, but absolutely beautiful! It was such a neat experience to see peacocks and flamingos as you traveled around! Yes, it is a lot of walking if you do not want to wait for a train. We never waited longer than 5 minutes for a train and they run all the time, so it was never an issue.The pool areas are large and clean, the kids loved it. It was not hard to find a chair at the pool or beach. The beach is absolutely breathtaking! Yes, there is sea weed but it doesn't take away from the experience. We were never bothered by anyone trying to sell a timeshare. There are vendors on the beach at times offering trinkets/excursions/hair braiding. They leave you alone if you just say no thank you.The entertainment is unending. There is music in multiple places throughout the main resort area every night! The resort is set up with comfortable lounging areas all over, you can always find a place to enjoy a drink and the music. We only went to one show, which was the Michael Jackson show- it was entertaining.Tips for traveling there:-Bring your own insulated cup and they will fill it-ask for a room by the beach/pool if that is where you plan to spend most of your time-set up your transportation to and from the airport ahead of time, it saves you money and stress-make sure to bring a lot of sunscreen, it is $35 in the gift shop! Bring all necessities like lotions/over the counter medications or plan to pay A LOT for them!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner daily
- Unlimited dining at specialty a la carte restaurants (with reservations)
- 24-hour domestic, select international drinks & snacks
- Daytime tennis
- Sunfish sailing
- Water bicycles
- Fitness centre (incl. sauna, steam room & Jacuzzi)
- Regular tram shuttle throughout the property
- Daily activities
- Nightly entertainment
- Daily transfers to Palma Real Shopping Village
- 3 Buffet and 10 a la carte restaurants including: Italian, Gourmet, Asian fusion, Japanese/Teppanyaki, French, Dominican, Mexican and American grill, dress code & reservations required
- Bars including: 2 Beach bars, 2 Lobby bars, 2 Pool bars, and Casino jazz club
- Beach and poolside grill
- 12 bars incl. swim-up bar
- 7 pools with a children's section including a wading pool for small kids
- Aquatic activities center
- Meeting facilities
- Video game arcade for teens
- Flintstones land
- Business centre
- High speed wireless internet connections throughout the resort
- 2 spas
- 8 lit tennis courts
Deluxe Junior Suites include:
- Attractively appointed, with two double beds or 1 king bed
- Satellite TV
- Living area, some with sofa-bed
- Mini-bar replenished on request with soft drinks and water
- Marble bathrooms with tub & shower
- Balcony or patio with garden view
- Max. occ. 4, up to 3 adults
Children Stay & Eat Free - 2 years and under stay & eat free; 3-12 & 13-16 pay special All-Inclusive rate. Max. 2 kids.
For the Kids - Supervised children's activities (ages 5-12 years, 10am-5:30pm), Baby Club (4 months to 4 years, 10am-5:30pm), Arcade and non-alcoholic disco nights for teens.
The Flintstones Land - Satisfy dinosaur-sized hunger in the restaurants "Betty's Kitchen" and "Bronto Burger". Children will enjoy special services such as: mini check-in, stone lake (rock wall), Baby Rock Club, Bamm Bamm Club, Dino Mania sweets shop & Yabba Dabba Doo Bazaar (with Flintstones & Warner Bros. Souvenirs).
Honeymoon & Anniversary Bonus - Sparkling wine, fruit basket, romantic turn down service, 10% discount at the Wellness Center. Marriage certificate required upon check-in.
Weddings - Packages are available. Please inquire for details
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Melia TropicalPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa de Bavaro, Bavaro, Punta Cana 23301 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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