Memories Splash Punta Cana
- What's Included
- All Inclusive Features
Memories Splash Punta Cana is a cut above, offering a fun and fantastic family vacation in a luxurious Punta Cana resort. With an abundance of accommodation options, and high-quality amenities, this top-rated, luxury resort in the Dominican Republic caters to all your unique vacation needs. When you stay at Memories Splash Punta Cana, you have access to many of the Royalton Punta Cana's luxurious facilities, featuring a casino, spa, an adults only section, and more! Whether you are in the mood for a late afternoon snack, a delicious Mexican appetizer, a selection of international delights, or some aromatic Dominican coffee with dessert, the world-class chefs prepare delicious dishes from fresh ingredients at the many a la carte restaurants, the cafe and buffet on the resort. Memories Splash offers a great vacation for families and groups, with its action-packed Splash Park, wealth of land and water activities, teen lounges, and an engaging Kids' Adventures program. At Memories Splash Punta Cana, escape the distractions of the daily grind, and enjoy some quality time in the sun.
Location: Bavaro Beach, 30 minutes from the airport.
Booked this hotel for a one week holiday in october with our two daughters. Have some mixed feelings about our trip.RoomsWe stayed in building 9 witch was great. Near the waterpark and spacious rooms. Missed some closetspace. Cleaningservice was very good and the airco worked perfectly. Every evening we received some extra towels with little chocolats. Very nice!Staff Most of the staff did a wonderful job. I mentioned already the cleaningstaff, but the people at the restaurants, bars and entertainment worked extremely hard and always had I smile or little talk with us. Werlyn at the Diamond pool made us come back to this area every day. A well manored and friendy quy who looked after the people at the Diamond pool.At the other hand our mixed feelings about this hotel was dueded to the communication with our Butler (Felix). We made three times a reservation for the a la carte restaurants. Twice it went wrong. One time no reservation was made and the second time (Mexican) we stood for a closed door because the restaurant was closed that day. Very awkward. The first day our Butler said he would leave his number in our room so we could contact him. Unfortunately we didn't receive his number the whole week and after 3 days never saw him again. So much for the Butler service of the Diamond club.RestaurantsWe found the food and entourage at the restaurants (buffet and a la carte) very good. Especially Under the sea was extremely good with nice food and good service. Also Opa on the beach area for lunch was very good with nice views over the ocean. As always the waiters made it that good.WaterparkWe booked this hotel when our youngest daughter turned 1,20 so she would be able to use the big slides. One week before our vacation we received her passport witch said she is 1,20 of length. Our first day at the waterpark the staff at the waterpark measured her and told us she was 1,18. When we looked at the measureboard we saw it was at least 3 cm of the ground. A unpleasant discussion of an hour later we went to the Diamond lounge to ask if the could help. Two days later the poolmanager came to measure her and despite the measure equipment indicate 1,20 the poolmanager concluded otherwise and walked away. No room for discussion and it felt if it was our yes against his no and he want to stay put. At the little slides there was also a measureboard witch indicate our daughter at 1,20. The poolguy overthere told us (probably aware of the discussion) a child must be at least 1,21 to use the big slides. We filed a complain at the Diamond lounge (never heard anything back from the management) and the next day the poolmanager forbid our daughter to swim in the wave pool because she was to small. The same pool she was swimming in for days. Our youngest daughter has 3 swimming diplomas. We felt the poolmanager want to get even with us because of the discussion and the complain. We booked this hotel also because of the waterpark and only booked it when our youngest daughter turned 1,20. Situation was now that our oldest daughter wasn't able to use the little slides and our youngest wasn't able to use the big slides so they couldn't play together. If we knew this before booking we wouldn't book this hotel.Diamond clubWe booked the hotel with Diamond club witch was very nice and worth the extra money. The Diamond pool was excellent with nice cabanas and a terrific bar. The Diamond beach area was also great with a lot of sitting space. The Diamond beach bar was great. I already mentioned that the Butler service didn't worked out for us. Unfortunately the diamond lounge at Memories was closed because of renovation. It was a bit annoying to have to go to the Royalton for questions and information or just to sit and relaxe in the lounge.Conclusion: we had a good holiday in a hotel with good rooms, great restaurants and excellent staff. Unfortunately not all the staff was on a high level of service. Would we book this hotel again? Don't know. We feel a little bit disappointed. Specially due to the communication about the length of our daughter.
We went with our kids and they were amazed by the water park. They did not want to get out. something remarcable is the treatment of their employees to all the visitors, always god atentions and always have a smile and good mood.
We arrived after a long journey from Manchester greeted with a cold drink.Check in was very quick however we did have to wait about 10 mins for our room but it didn't bother us we just had a drink or two.The rooms are nothing special to be honest but are fine for how long you are in them, remember two pin plugs as we took the European so had to buy adapters.We stayed in block 4 which is by the bubbles pool, very quiet here if you like your peace n quiet.We chose to go to the splash pool along with friends we met, this is where all that activities are. The entertainment is plentiful but is quite repetitive at times, Pablo is great although we call him horseshoe (one of the games you can play) he sounds really funny when shouting it.Romana behind the bar is lovely but crazy he delivers drinks to you on his head whilst riding a bike (very amusing).Beds are plentiful but it does get busy at weekends with the locals so get up and grab yours early.Selections buffet is OK you won't go hungry but do try the Mexican & Italian which are free, we also paid for the steakhouse which is a $15 supplement for adults and $10 for kids. Beautiful food.You do not need to book these restaurants. The beach is beautiful but the water can be very rough at times so be careful.There is a sports bar at the Royalton side which is also all inclusive, they do lovely snacks up until around 10pm. There is a show in the theatre every night and beach party on a Sat nite.We did have a few issues with the Americans being too demanding at the bar and in bites snack bar but we spoke to Moses (who by the way is lovely he will try sort anything) he went to see the staff and it didn't happen again.Overall we had a great time but I think the guys who we met made our holiday to be honest.Thanks to all the staff at Memories & some at Royalton for a memorable holiday.See you all again 😆
Nice and comfortable. There are some problems with my room but they fix it as quick as possible. Also they are so nice people, so happy to help you in everything. I wish I could go again some day of my life with a bunch of people friends and family members to.
Even though that it was our first trip to Punta Cana and our first time at Memory splash was one of our best vacation ever. We had an excellent time at the water park, pool and beach. The restaurants were greate.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Unlimited dining plus 24hr snacks
- Hassle free dining (no reservations required)
- Unlimited international drinks
- Free WiFi
- Concierge desk
- Non-motorized water sports
- Nightly activities
- Introductory scuba lessons in pool
- In-room mini bar re-stocked regularly
- Mini Golf
- Table Tennis
- Trivia Contest
- Water Park
- Hobie Cat Sailing
Upgrade any room category to our exclusive Diamond Club and receive these great features:
- Exclusive access to the Diamond Club Lounge with premium drinks, snacks
- Full service business center
- Personalized check-in & check-out
- Complimentary early check-in & late check-out*
- Distinctive wrist bracelet
- Selected premium drinks menu (available in lounge, some restrictions apply)
- 24 hr concierge service
- Mini-bar restocked daily
- Pillow menu
- Upgraded room service menu
- Luxury amenities in room
- Bathrobes and slippers in room
- Dedicated butler service
- Exclusive beach area with dedicated bar
- Daily continental breakfast service in lounge, evening hot and cold hors d'oeuvres and afternoon snacks including decadent desserts
- 10% discount on spa treatments and hair dresser
- 525 Rooms
- 3 Pools
- 1 Buffet and 6 a la Carte restaurants
- Ice Cream Parlor
- 11 Bars
- Fitness Center
- Weight Training
- Spa (fee)
- Mini Golf
- Beach Volleyball
- Family Water Park
- Tennis Courts
- Water Sports
- Meeting Room (fee)
- Concierge Desk
- Laundry service (fee)
- 2 Queen or 1 King size bed
- Mini Bar (stocked with soft drinks, beer and water)
- Cable TV
- Amenity Kit
- Coffee Maker
- iPod / MP3 docking station
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Iron & Ironing board
- Balcony or Terrace
- Maximum Occupancy 4, Maximum Number of Children 2
Resort Location Map
Memories Splash Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda Macao, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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